Flip Conference at E-Commerce Stockholm 2015

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FL!P Aligning e-commerce websites with their greatest potential

Transcript of Flip Conference at E-Commerce Stockholm 2015

FL!P Aligning e-commerce websites with their greatest potential

Bonjour, Jar är Thomas

10 years

collect moments

not things

Life Leap

FL!P Aligning e-commerce websites with their greatest potential

From Pain & Burn To Ease & Earn

# Technical struggles # Features overload # Lack of innovation # Wasted work # Long plannings # Low Conversion # Blind results # Uncertain ROI

90% EFFORT $&%! 10% EFFECT ????

E-COMMERCE = CLONES…

WHAT IF IT DOESN’T HAVE TO BE THAT WAY ?

FLIP from a “normal » to a bold customer experience

LIFT your conversion rate to a new level

ENJOY a struggle-free project that pays for itself in 1-3 months

WHAT IF YOU COULD …

FL!P

Conversion Rate Optimization

Real-Life Merchandising

User Experience Design

A B C

1,00% 0,90% 1,15%

+15%Uplift

Conversion

A/B & MVT TESTING ???

case study

THE PITCH

Can you increase our conversion rate ?

#Higher prices online than in retail

#No IT impacts

#No new services

#No new features

But…

‘‘

’’

+29%

ARCHITEC-TURE—+ LEAD AND WELCOME THE VISITOR

INTO AN IMMERSIVE, MADE-TO-MEASURE UNIVERSE :

ONE UNIVERSE = 1 SEX X 1 SPORT X 1 SEASON

65% Men 5 Categories 2 Seasons

Site A Site B

vs

+29%Turnover

Step 2 : Responsive

+44%Turnover

1,3

1/4

94%

1 200

Thomas Tonder +358 451 522 282 [email protected] thomastonder.com