FC USAInc

Flight Center, Inc.

FC USAInc

Flight Center, Inc.

FCUSAInc

SERVICES

TOTAL TRAVEL FULFILLMENT: In addition to national and international air, accommodations,

ground transportation, and equipment movement, FC USA

offers a complete portfolio of secondary travel solutions:

a team travel manager, one-on-one travel management,

VIP travel, event and meeting management, passports, visas,

and health requirements.

FC USA provides aggregate athletic travel solutions including a range of specialist

services associated with athletic travel. FC USA’s full suite of services and solutions

include but are not limited to:

In partnership with leading airline, car rental, and hotel partners

worldwide, FC USA continuously negotiates significant savings

and flexible booking arrangements, which will be passed on to

your athletic program.

THE NEGOTIATING MUSCLE TO DELIVER EXCELLENT RATES:

ONLINE BOOKING TECHNOLOGY: FC USA provides choices in industry leading interactive online

booking technology to save your athletic program time and

money, and improve your athletes’ and staff’s experience.

FCUSAInc

SERVICES

24/7 EMERGENCY ASSISTANCE: We are available around the clock, 365 days a year to assist

athletes and staff with unexpected changes in their travel needs.

AUTOMATED LOW-FARE SEARCH: FC USA consultants have real-time, 24/7 access to the world’s

leading reservations systems, enabling us to concurrently

search for the lowest airfares.

GLOBAL HOTEL PROGRAM: FC USA will offer your athletic program a choice of over 35,000

hotel properties across 150 countries worldwide, delivering

cost savings of up to 50% off rack rates.

FCUSAInc

WORLDWIDE CAR RENTAL PROGRAM:FC USA has preferred car rental partners, selected for their

leading service, quality guarantees, and benefits they pass on

to FC USA clients like special rates, free upgrades, and/or free

car rental days.

RISK MANAGEMENT: FC USA can assist your program with its duty of care through

a comprehensive risk management program, FC USA Secure,

which includes intelligence-based alerts, traveler tracking,

emergency assistance, global dashboard, and advice on risk

management planning.

ACCOUNT MANAGEMENT: FC USA will provide a dedicated account consultant offering

excellent program management to maximize your experience.

TRAVEL MANAGEMENT REPORTING: FC USA provides a powerful, customizable proprietary

reporting tool with varying levels of reporting detail tailored

to suite your needs.

SERVICES

FCUSAInc

WHY CHOOSE FC USA

WE ARE THE RIGHT SIZE FOR YOUR NEEDS: Although we are a large company, we operate as a small one. We have eliminated the bureaucratic hierarchy usually seen in companies our size. Our flat management structure gives you access to our senior management at all times. We can provide the expertise, technology, robust reporting, and 24/7 service that’s hard to find in typical agencies. We also provide the personal service and tailored solutions that many of the largest athletic providers lack.

FC USA provides the best of both worlds. With the most sophisticated travel

technology, cost saving capabilities, and the personalized service rarely associated

with a business of our size; we pride ourselves on our ability to provide the personal

touch to supplement our skills, resources, and experience.

FLEXIBLE, TAILORED SOLUTIONS: We can offer you several service options to match your needs, as well as customization of your online booking tool, reporting, quality control processes, and traveler portal. Unlike many travel providers of our size, we tailor solutions to you, from the big picture to the details.

RESPONSIVE, BOUTIQUE CUSTOMER SERVICE: Our small teams of consultants are trained in your account so that even backup consultants will be familiar with you and your requirements. Our people are dedicated and knowledgeable, with an average of eight years’ experience in travel, and a turnover rate of under 10%. They are supported by an environment of responsibility and recognition that will pay off for you and your travelers in superior service and fares.

STRATEGIC COST SAVINGS AND ADDED VALUE: Our global access to fares, excellent relationships with suppliers, negotiating clout, and quality control technology will ensure we get you the best ticket prices and deals. Additional inclusions such as meeting support, mobile technology, reporting, consultation on your travel policy, and supplier contracts will extend your benefits beyond the bottom line.

PROVEN STRATEGIES TO INCREASE YOUR ONLINE ADOPTION: We have worked with many clients to improve online adoptions using our experience, talented staff, training programs, custom technology, and tailored strategies. We will work with you to evaluate your desired outcomes, set a goal, and then meet or exceed it.

GLOBAL CAPABILITIES: We are a global wholesaler, and have the capacity to extend service to all your locations around the world, creating efficiencies, and cost savings while maintaining the excellent service you receive, and extending it to all your athletic programs.

FCUSAInc

Being backed by a global company, FC USA has access to an extensive array of hotels, airlines, and knowledgeable Consultants. FC USA is proud to be a member of the Flight Centre Travel Group.

Below are some examples of FC USA clients.

• Brown University

• Extreme Frisbee USA

• Netball America

• Seattle Starz, Youth Lacrosse Team

• US Speed Skating

• USA Ultimate Competition & Athlete Programs

THE COMPANY WE KEEP

CONTACT ME:

856.217.4657 Kevin.McCullough@US.FlightCentre.com

Director of Athletic Travel Kevin McCullough fell in love with travel during his

college years when he interned at Walt Disney World. After graduating with a

Bachelor of Science degree from West Virginia University, he began working

as a Mortgage Sales Consultant. A year later, he was able to start in the travel

industry as a Business Development Manager for Sandals & Beaches Resorts.

FC USA brought McCullough to the team in 2008, and he has occupied many

roles during his tenure, including Business Development, Director of Sales, and

Contracting. He currently serves as a member of the executive management

team and oversees Collegiate athletic travel.

Originally from Phoenix, Arizona, Candida possesses a diverse background in

sales, operations, and management within the mortgage and B2B industries.

Her experience with account management and customer services gives her

a unique skill set, with perfect alignment for sourcing and securing rewarding

business propositions. She spent nine months as a Business Development

Manager with GOGO, where she excelled due to her passion for travel. She also

supported travel agents as they mapped out exciting travel experiences for their

customers. Ross holds a Master of Science degree in Accountancy along with a

Graduate Certificate in Fraud & Forensic Accounting from Bentley University. She

works within our Flight Center Client Services team to spearhead new business

initiatives, which will generate positive revenue streams.

CONTACT US

Kevin McCullough Director of Athletic Travel

Candida Ross Executive Account Manager

CONTACT ME:

508.542.6902 Candida.Ross@US.FlightCentre.com

You have a lot to manage when you travel, contact us today, so you can get back to business!

FC USAInc

Flight Center, Inc.

FC USAInc

Flight Center, Inc.