Flexible workplaces build engagement, wellbeing and productivity.

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Flexible workplaces build engagement, wellbeing and productivity

Transcript of Flexible workplaces build engagement, wellbeing and productivity.

Page 1: Flexible workplaces build engagement, wellbeing and productivity.

Flexible workplaces buildengagement, wellbeing and productivity

Page 2: Flexible workplaces build engagement, wellbeing and productivity.

Riding the waves of recession

“Although it may seem counterintuitive that the war for talent will persist during an economic down-turn, the demographic data indicates otherwise. The converging forces of baby boomers retiring in large numbers and Generation Y or Millennials entering the workforce in much fewer numbers will produce a labor shortage. In the US, only 47 million Millennials stand ready to replace the 76 million baby boomers now facing retirement.”

Talent Management in a Down Economy

Taleo Research 2008

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Japan – worst case health & safety

• 10,000 work-related deaths every year

• Highest rate of employees suffering work-related health problems

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Proven people management approaches

• Focus on business results• Retain top talent• Offer flexible work arrangements• Enhance employee engagement• Value and support diversity• Prioritise health and wellbeing

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Job-control & support critical to health

“….an organization’s culture is predictive of the rate of absence due to

illness. Increased levels of job-control and support at work have been

shown to have beneficial effects in terms of improving the health and

wellbeing of employees and of increasing productivity.”

How Workplace Culture Influences Productivity

and Business Success, 2001

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Pressing health and safety issues

• Workplace stress

• Health and wellness

• Flexible work arrangements

• Communication

• Ageing population

• Work-life issues

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Telecom Retail – a wellness approach to absenteeism

• 2,500 staff

• High absenteeism

• Costing $5m per year

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Telecom Retail – a wellness approach to absenteeism

• Wellness expos

• 10,000 steps challenge

• Fitness challenge

• Winter wellness challenge

• Draw for Australian holiday

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Telecom Retail – a wellness approach to absenteeism

• Increased engagement

• Reduced absenteeism – sick days dropped by a third

• Better service

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Comvita – stressing the positive

• A mini multi-national

• Employs 250 people

• Sells its product in more than

20 countries

• Experienced very rapid growth

since 2005

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Comvita – stressing the positive

• Survey revealed high

workloads and stress levels

• Wellness committee developed

work-life programme

• Formalised flexible working

options

• Focus on community

• On-site pilates class

• Support for sports teams

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Comvita – stressing the positive

• Improved recruitment outcomes

• High retention levels• Healthy, happy, committed staff

“Healthier, happier people are bound to be more committed and productive.”

CEO Brett Hewlett

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Vero: Case study 1

• Female employee; late 30’s, 3 young children

• Senior Underwriting & Risk Executive

• Works from home Monday & Friday

• Flexible start / finish times; ½ hour lunch break

• Tracks time on timesheet

• Access Anywhere accesses system using

home wireless broadband

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Vero: Case study 2

• Male employee; early 60’s

• Risk Surveyor

• Works Tuesday – Friday but flexible depending

on business demands

• Typical day combines working from home, off

site and in the office

• Laptop main office tool

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Vero: Case study 3

• Female Claims Consultant; late 50’s

• Struggled with hours & public transport

following surgery

• Works from home Monday, Tuesday,

Thursday, Friday

• Wednesday in the office

• Phone line installed – clients ring office and

phone diverts

• Access Anywhere tool excellent

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Mike Foster – Express Couriers

• Winner of Walk the Talk Award,

EEOTrust Work & Life Awards 2008

• Strong supporter of diversity

• Addressed issues related to

domestic violence and absenteeism

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Transfield Services – communicating with new migrants

• Needed 200 new technicians from the Philippines • Thorough induction recognised cultural and language differences• Introduction to kiwi English

No drama – that’s not a big problem

Sure thing – Yes I’ll do it

Tough – So you may not like it but that’s the way it is

Rough as guts – A job that lacks attention to details

Pike out – To withdraw

Hang about – To wait around

Stoked – Feeling really good about something

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Ageing workforce – addressing OH&S issues

• By 2012/13 the percentage of workers aged 55+

will increase from 18% to 21%

• Nearly 24% more workers aged 55+ than

currently

• Strategies to avoid health and safety problems

and encourage commitment and productivity,

especially amongst older people:

– Flexible working options

– Job share

– Job redesign

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How the EEO Trust can work with you

• Diversity practitioners’ forums

• Tailored research and information

• Meetings and presentations for members

• EEO Library resources

• Newsletters, publications, toolkits

• Additional resources available from

www.eeotrust.org.nz