FLEET MANAGEMENT – A CONTINUING CHALLENGE Nigel Trotman, Business Relationship Manager, Whitbread...
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Transcript of FLEET MANAGEMENT – A CONTINUING CHALLENGE Nigel Trotman, Business Relationship Manager, Whitbread...
![Page 1: FLEET MANAGEMENT – A CONTINUING CHALLENGE Nigel Trotman, Business Relationship Manager, Whitbread Plc.](https://reader036.fdocuments.us/reader036/viewer/2022062518/56649ee65503460f94bf7462/html5/thumbnails/1.jpg)
FLEET MANAGEMENT – A CONTINUING CHALLENGE
Nigel Trotman, Business Relationship Manager,
Whitbread Plc
![Page 2: FLEET MANAGEMENT – A CONTINUING CHALLENGE Nigel Trotman, Business Relationship Manager, Whitbread Plc.](https://reader036.fdocuments.us/reader036/viewer/2022062518/56649ee65503460f94bf7462/html5/thumbnails/2.jpg)
AGENDA
• Risk and Accident Management
• The Green Agenda
• Some Future Challenges
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What’s In A Name?
• Occupational Road Risk / Duty of Care / Work-Related Road Safety / Corporate Manslaughter
• Key Elements:– Understand the level of risk– Take appropriate measures to manage the risk– Ensure that you understand the full picture
These should not need compulsion – they make good business sense!
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Road Safety - The Wider Agenda
• Corporate Manslaughter Legislation.
• Driver Expectations.
• Government & Industry Initiatives.
Electronic Stability Program ESP®
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The Whitbread Experience
• Separate responsibilities – Cars with Fleet, Accident Management with Insurance.
• Lack of understanding of full costs – especially “hidden” elements, e.g. Personal Injury Liabilities.
• Driver Training “nobody’s responsibility”.
• No budget = no training.
• Frustrated Fleet Manager.
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WRRS – The Whitbread Way
• Accident Management moved to Fleet.• Clear visibility of ALL related costs.• Senior Management buy-in.• GE/RAC programme adopted – licence
checks, risk assessments, training & accident follow-up.
• Programme implemented for all company car drivers.
• Being rolled out to all drivers.
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Accident Follow-Up
• Link from Accident Management programme.• Applies to “serious” incidents – e.g. £1000
repair cost.• Call made close to incident.• Standard questions – agreed with Whitbread.• Appropriate action identified.• Closes the “risk loop”.
![Page 8: FLEET MANAGEMENT – A CONTINUING CHALLENGE Nigel Trotman, Business Relationship Manager, Whitbread Plc.](https://reader036.fdocuments.us/reader036/viewer/2022062518/56649ee65503460f94bf7462/html5/thumbnails/8.jpg)
Progress To Date
• 437 drivers risk assessed.
• 164 drivers trained in-car.
• 261 drivers undertaken E-Learning.
• 36 Follow-Up calls out of 197 incidents, 23 required further action.
• Added benefits – training for “nervous” drivers and those new to UK.
• Continuous process.
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The GREEN Agenda
• Whitbread an early adopter – incentives for fuel efficiency introduced in 1999.
• Average fleet mpg moved from 34.4 to 47.4.• Diesel percentage moved from 18% to 90%.• Annual savings +£300k p.a.• Significant CO2 reductions – over 1000
tonnes p.a..• PR opportunities.
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New Green Measures
• New Car Policy introduced June 2005.
• Fast rotation – new technology delivered quicker.
• CO2 limits – 190g/km for 2007/8.
• Increased incentives.
• Hybrids.
• Driver Training – includes fuel efficiency. Less accidents = less environmental impact.
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Future Challenges - Mobility
• How do I provide staff with the level of mobility they need to do their job?
• Not just cars – public transport & technology are part of the picture.
• Can new ways of working help?• How can I approach new legislative
challenges – congestion charging extensions, road pricing, etc.?
• ALL at the lowest possible cost?
![Page 12: FLEET MANAGEMENT – A CONTINUING CHALLENGE Nigel Trotman, Business Relationship Manager, Whitbread Plc.](https://reader036.fdocuments.us/reader036/viewer/2022062518/56649ee65503460f94bf7462/html5/thumbnails/12.jpg)
Future Challenges – Delivering Value
• Traditional Fleet Manager almost extinct – now more generalist role.
• More is expected, delivering value in a range of areas.
• Needs to address all key areas.• Understand cost and deliver value for money
– cheapest is not always best.• Don’t forget the value of PR.• Your job is as big as you make it.
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Some Lessons Learned• While the fleet landscape has changed,
many principles still hold true – and will continue to do so.
• The role of the fleet manager (or equivalent) is more important – and potentially challenging – than ever before. This represents a huge opportunity!
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•There is no one solution for all fleets.•Use the resources available – suppliers, ACFO, networking, etc.•Drivers are the key.