Fixed, Data & Hosted Services Wholesale Commercial Pack ......TG588 router available upon request -...
Transcript of Fixed, Data & Hosted Services Wholesale Commercial Pack ......TG588 router available upon request -...
Fixed, Data & Hosted Services Wholesale Commercial Pack
July 2018 V1
ContentsFixed Lines & Data …………………………………………………………………………… 3
8 x 8 Cloud Telephony ……………………………………………………………………… 4 - 5
8 x 8 Hardware & Delivery ……………………………………………………………….. 6
Horizon Hosted Telephony ……………………………………………………………… 7 - 9
Horizon Hardware & Delivery ………………………………………………………….10 - 11
Horizon Terms …………………………………………………………………………………… 12
Akixi ……………………………………………………………………………………………………… 13
Installation & Training ……………………………………………………………………….. 14
Fixed Lines & Data
Fixed Line - InstallationType
New PSTN Line Installation
Buy Rate
£75.00
Term (Months)
One Off
Zest4 Lines & Calls
PSTN Line Rental £10.50
ISDN 2 Line Rental (2 Channels)
ISDN 30 Line Rental (Per Channel)
ISDN 30 SNDDI (Single DDI)
£23.00
£12.00
£0.25
Term (Months)
24
Full rate card available via http://www.zest4partners.com/site/marketing/billing
Data Only SolutionsType
ADSL Extra
Buy Rate
£15.60
Further Information
Unlimited. New install £40. Migration FOC
FTTC Unlimited Promo
Term (Months)
24£30 Unlimited. Includes care level 3
Connection or set up charges may apply. TG588 router available upon request - £40 including delivery.
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Zest4 Fibre Optic EthernetZest4 Fibre Optic Ethernet solutions; Ethernet in the First Mile and Leased Lines available on request. A bespoke quotation will be provided to each customer which is based on connectivity options and distance from the network.
SIP
Type
SIP Connection Fee
Buy Rate
£60.00 per site
Term (Months)
One Off
SIP Tariff
SIP Basic
Buy Rate
£5.28
Further Information
Calls Chargeable
SIP Premium
Term (Months)
36£5.72 Calls to 01, 02, 03 included
SIP Extra £6.16 Calls to 01, 02, 03, 07 included
Terms & Conditions
Cease fees may apply dependant on the connectivity product supplied.
Type Buy Rate
Cloud Telephony
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Virtual Office
Zest4 8x8 Virtual Office
Virtual Office Pro
Set Up Fee
£5.00
NO CHARGE
Wholesale Rental
£9.00
£13.50
Notes
Inc. Mobile App, Video (Desktop & Mobile), Presence, IM, Account Manager & CRM integrations. 1000 mins to UK landline & mobile, aggregated across the Zest4 base.
VO plus Call Recording (1GB), Collaboration, Desktop Control & eFAX. Inc. 1000 minutes to UK mobile & landline.
Zest4 8x8 Additional Items
Additional Auto Attendant (1 included in base package)
Set Up Fee
FOC
Wholesale Rental
FOC
Notes
Add more auto attendants to same PBX to expand answering options.
Switchboard Software FOC £10.00
International Virtual Number £8.00 £6.00
International Toll Free Virtual Number £8.00 £6.00
International Virtual Fax Number £8.00 £6.00
Branch Office FOC £20.00
Power Key 4 (Virtual Receptionist 4) FOC FOC
Power Key 6 (Virtual Receptionist 6)
Power Key 14 (Virtual Receptionist 14) FOC £4.50
Power Key 28 (Virtual Receptionist 28) FOC £10.00
Power Key 40 (Virtual Receptionist 40) FOC £15.00
Additional Call Recording Storage FOC £4.00
Call Queueing (6 queues inc. in this bundle per PBX) £5.00 £2.00
Continued on next page
FOC FOC
A software application that assist live answer operators (in beta please refer to 8x8 for status before short term delivery commitment).
Address requirements for Croatia, Denmark, France, Georgia, Germany, Hungary, Ireland, Netherlands, Norway, Singapore.
Additional Info: Singapore & Germany need utility bill & local address proof.
Virtual Receptionist turns your Polycom phone into a powerful call handling and work group monitoring tool. With Virtual Receptionist you can take full
advantage of the spare line keys on your Polycom phones. Choose your plan based on the number of unused line keys on your phone and the number you
want to populate with BLF keys and extra Line Appearance keys.
Address requirements for Croatia, Denmark, France, Georgia, Germany, Hungary, Ireland, Netherlands, Norway, Singapore.
Additional Info: Singapore utility bill & Germany local address proof.
Branch Office gives 8x8 phone system administrators the ability to segment extensions on their PBX into groups that can represent physical or virtual
branches of your company.
Per GB - The Call Recording service will continue to record calls and will automatically charge accordingly. If the user creates space by downloading/deleting calls before the
billing period expires, they are not charged for the extra storage.
The cost per call queue is £1.50 per queue per month. Quantity One gives the customer 6 call queues (sold as a bundle of 6 queues). e.g. quantity 17 gives
the customer 102 call queues (17 x 6 queues).
Includes Dreytec Wireless Router for the duration of the contract. If not purchased outright, equipment must be returned upon termination.
Zest4 8x8 Converged Voice & Data
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Cloud Telephony
Zest4 8x8 Additional Items
Additional Hunt Groups (9 inc. with PBX) - 1
Set Up Fee
FOC
Wholesale Rental
FOC
Notes
Additional Ring groups allow multiple Virtual office extension users to share incoming calls to different units within your company.
e.g. Sales, Support & Accounting
Additional Hunt Groups (9 inc. with PBX) - 6 FOC FOC
Additional Hunt Groups (9 inc. with PBX) - 15 FOC FOC
Analytics - Essentials N/A £1.75
Analytics - Work Groups N/A £6.00
VO Analytics provides a set of unique Dashboards & Reports. It applies to all extensions on a PBX. To calculate price of this service, take the cost per unit &
multiply times the number of extensions installed on the PBX.
Work Group Dashboards and Reports provides a real-time view of all call activity in any designated Call Queue or Ring Group.
Type
ADSL2+ Converged Broadband
Buy Rate
£31.20
FTTC Converged Unlimited
Term (Months)
36£46.80
Includes Dreytec Wireless Router for the duration of the contract. If not purchased outright, equipment must be returned upon termination.
www.zest4.com . [email protected] . 0161 956 3355 Page 06
Hardware & Delivery
Hardware Available
Panasonic KX-TGP600
Buy Price
£98.00
Panasonic KX-TPA60 £75.00
Panasonic KX-UDT131 £319.00
Panasonic DECT Desk Phone for KX-TGP600 DECT £110.00
Panasonic KX-UDT121 DECT Compact Handset for KX-TGP600 Base £190.00
RealPresence Trio 8800 IP Conference phone (No Power Kit) £1,050.00
VVX 101 - PoE £64.32
VVX 201 - PoE £66.81
VVX 301 - PoE £91.94
VVX 311 - PoE £107.62
VVX 401 - PoE £113.77
VVX 411 - PoE £116.33
VVX 501 - PoE £155.90
VVX 601 - PoE £189.96
Delivery Charges - Hardware£4 per unit
Yealink CP860 IP Conference Phone + Power Supply £503.75
Yealink CPE80 Expansion Mic for CP860 Conference Phone £100.52
Yealink CPW90 Two Wireless Microphones for CP960 £210.70
Yealink Power Supply for T23p, T23g (UK Plug) £10.00
Yealink Power Supply for T41p, T42g (UK Plug) £10.00
Yealink Power Supply for T46g, T48g, CP860 (UK Plug) £10.00
Yealink T23g (PoE) £72.78
POE Yealink T41p (PoE) £90.33
POE Yealink T42G (PoE) £108.73
POE Yealink T46G (PoE) £151.23
POE Yealink T48G (PoE) £208.17
Yealink T49G Sip Phone with Power Supply £449.69
www.zest4.com . [email protected] . 0161 956 3355 Page 07
Horizon Hosted Telephony
Horizon Port Charges
Port Type
Single Line Port Order
Buy Rate
£12.00
Term (Months)
One OffMulti Line Port Order (Aux) £22.00
Multi Line Port Order with DDI block up to 10 £56.00
Multi Line Port Order with DDI block up to 11+ £110.00
Horizon Package Buy Rate Subscription Charge RatesTerm (Months)
Horizon Basic Licence* £8.45
Horizon Premium Licence* £10.25
Non Assured Bolt On (Per Licence) £1.75
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Horizon Licenses
Basic Subscription - calls chargeable
Premium Subscription, calls to 01, 02, 03, 07 included
* Calls to mobile FREE within fair usage policy of 500 mins per licence per month. Mobile minutes not shared. Hardware Incentive is available on 36 month Horizon Licence purchases, see T&C’s.
Full rate card available via http://www.zest4partners.com/site/marketing/billing
Mobile Bolt On Buy RateAvailable in Conjunction with
Horizon Licence(s)Term (Months)
Horizon Mobile Bolt On 1,000 £8.00
Horizon Mobile Bolt On 3,000 £24.00
Horizon Mobile Bolt On 5,000 £40.0036
Mobile Bolt Ons
1,000 shared minutes to mobiles
3,000 shared minutes to mobiles
5,000 shared minutes to mobiles
Available in conjunction with Horizon licence(s). Bolt on bundles are added to the main horizon number and can be shared amongst other horizon numbers on the customer's account.
Horizon Mobile Bolt On 10,000 £80.00 10,000 shared minutes to mobiles
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Horizon Hosted Telephony
Horizon Bolt Ons
Horizon Bolt On Buy Rate Further InformationTerm (Months)
Horizon Call Centre Agent £4.40
Horizon Call Centre Supervisor Client £22.00
Horizon Call Queue User £1.76
Horizon Receptionist Console £22.00
Horizon Integrator £1.25
Horizon Integrator - CRM £3.50
Horizon Desktop Softphone - PC £2.00
Horizon Smartphone App £2.00
1Per User / Per Month
Per User / Per Month - Android Only
Horizon Call Recording
Horizon Bolt On Buy Rate Term (Months)
Call Recording 900MB £11.00
Call Recording 1,800MB £22.00
Call Recording 3,600MB £38.28
Call Recording 9,000MB £55.00
Call Recording 18,000MB £88.00
Call Recording 45,000MB £132.00
Call Recording 90,000MB £198.00
Call Recording 180,000MB £330.00
Call Recording 360,000MB £550.00
1
900MB is approx. 4500 mins of storage. Call recordings will be charged at the peak level of data storage within the month.
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Horizon Hosted Telephony
Data for Horizon Voice SolutionsZest4 Voice Only Connectivity
Type
Assured 5
Buy Rate
£31.20
Further Information
5 concurrent calls over one connection
Assured 10
Term (Months)
36£35.10 10 concurrent calls over one connection
Assured 15 £36.66 15 concurrent calls over one connection
Includes Cisco 800 Router for duration of the contract. Equipment must be returned upon termination. Connectivity qualifies for the hardware incentive on 36 month arrangements. See page 9 for details. Connection or set up charges may apply. Cease fees of £35 applicable.
Zest4 Converged - For Horizon Voice & Data Connectivity
Type
ADSL2+ Converged Broadband
Buy Rate
£31.20
Further Information
Unlimited. Assured. Concurrent Calls.
FTTC Converged Unlimited
Term (Months)
36£46.80 Includes Care Level 3
Includes Cisco 800 Router for duration of the contract. Equipment must be returned upon termination. Connectivity qualifies for the hardware incentive on 36 month arrangements. See page 9 for details. Connection or set up charges may apply. Cease fees of £35 applicable.
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Hardware & Delivery
Hardware Available
Cisco SPA 504
Buy Rate
£103.50
Horizon Hardware
Cisco SPA 504 Hardware Incentive £0.00
Cisco SPA 525 £192.00
Cisco SPA 525 Hardware Incentive £109.00
Cisco SPA 122 £61.00
Cisco SPA 122 Hardware Incentive £0.00
Cisco PA100 Power Supply £11.50
Cisco SPADS500 £100.00
Polycom Soundstation IP5000 £332.00
Polycom Soundstation IP5000 Power £99.00
Polycom VVX 411 £125.00
Polycom VVX 411 Hardware Incentive £0.00
Polycom VVX Colour Expansion Module £173.50
Polycom VVX Power Supply £16.00
Yealink W52P Dect Handset and Base Station £95.00
Yealink W52P Dect Handset and Base Station Incentive £0.00
Yealink W52P Dect Handset Only £70.00
Cisco 8 port POE £302.43
Cisco 24 port POE £556.57
Cisco 48 port POE £1059.69
Netgear POE 8/4 port POE £73.97
Netgear POE 16/8 port POE £159.97
Netgear POE24 ports POE £250.99
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Hardware & Delivery
Horizon Delivery
Number of Phones
Delivery 1 to 10 phones
Buy Rate
£15.00
Term (Months)
One Off
Further Information
Horizon - Delivery Band 1
Delivery 11 to 30 phones £30.00
Delivery 31 to 50 phones £35.00
Delivery 51 to 79 phones £55.00 Horizon - Delivery Band 4
Delivery 80 to 100 phones £75.00 Horizon - Delivery Band 5
Delivery 101 to 150 phones £100.00 Horizon - Delivery Band 6
Delivery 151 to 200 phones £125.00 Horizon - Delivery Band 7
Delivery 201 to 250 phones £145.00 Horizon - Delivery Band 8
Horizon - Delivery Band 2
Horizon - Delivery Band 3
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Horizon Terms
Gamma Horizon Hardware Incentive Conditions
Under the Horizon Hardware Incentive Zest4 will provide Horizon handsets free of charge or discounted by £60 each when channel partners fulfil the conditions set out below.
In summary, to qualify for the Horizon Hardware Incentive:
Handsets must be connected to the Horizon service using certain types of data access circuits provided by Gamma;
Handsets must be ordered within 12 months of the relevant account being activated and be committed for a minimum fixed term;
The total number of handsets ordered must not exceed the number of active subscriptions.
Gamma Access Requirements
The primary access method for the Horizon service into the site where the handsets are to be located must be one of the following Gamma access services:
· Assured Broadband· Converged Broadband (including Converged FTTC)· Converged Ethernet· Converged Private Networks Contract Term Requirements
The Horizon subscriptions to which the handsets are associated must be purchased with a 3 year or 5 year minimumcommitment.
Qualifying Handsets
Once the primary access method has been selected, the following handsets can be chosen at no additional charge:
· Polycom VVX 411· Yealink W52P DECT phone· Cisco SPA 504
The following handsets can be chosen with a £60 discount on each unit:
· Any Polycom conferencing unit· Cisco SPA 525
If a handset or other hardware is chosen which is not included in either of the above lists, then the full price must be paid. Qualifying handsets can only be ordered within the first 12 months of the relevant account being activated.
Availability
The Horizon Hardware Incentive is only available to end customers who are new to Gamma’s Horizon service, notwithstandingwhere such end customer has previously purchased the Horizon service either directly from the channel partner or from any other provider. The gaining channel partner shall use reasonable endeavours to ensure it is operating in accordance to this clause. Zest4 reserves the right to withdraw the Horizon Hardware Incentive and to retrospectively invoice the channel partner for any benefits extended in respect of any Horizon company where in Gamma’s reasonable opinion the underlying end customer is not new to the Horizon service.
Cancellation
Zest4 may invoice an £80 cancellation fee where a subscription is cancelled prior to its minimum commitment.
www.zest4.com . [email protected] . 0161 956 3355 Page 13
Akixi
Set Up Type
Akixi Lite - One-off set up fee
Buy Rate
£99.00
Term (Months)
One-offAkixi 1000 - One-off set up fee £165.00
Akixi 2000 - One-off set up fee £425.00
Set Up
Rental Type
Akixi Lite - Supervisor monthly rental
Buy Rate
£4.50
Term (Months)
1
Akixi Lite - Extensions monthly rental £0.65
Akixi 1000 - Supervisor month rental £6.25
Rental
Akixi 1000 - Extensions monthly rental £1.95
Akixi 2000 - Supervisor monthly rental £23.95
Akixi 2000 - Extensions monthly rental £1.95
Akixi Training
Training
Buy Rate
£355
Akixi Training
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Installation & Training
Survey
1-10 Extensions
Buy Rate
£150.00
Term (Months)
One-off
11-30 Extensions £270.00
31-48 Extensions £325.00
49-96 Extensions £430.00
97-192 Extensions £540.00
Install**
1-30 Extensions (1 day max)
Buy Rate
£430.00
Term (Months)
One-off31-48 Extensions (2 days max) £755.00
49-96 Extensions (3 days max) £1,135.00
97-192 Extensions (4 days max) £1,510.00
Install & Training Bundle
03 Seats or Less
Buy Rate
£270.00
Term (Months)
One-off05 Seats or Less Bundle £315.00
10 Seats or Less Bundle £360.00
Training
2 Sessions (Max 10 Delegates Per Session)
Buy Rate
£320.00
Term (Months)
One Off
Type of Training
Training (On-Site)4 Sessions (Max 10 Delegates Per Session) £432.00
2 Sessions (Max 10 Delegates Per Session) £270.00
4 Sessions (Max 10 Delegates Per Session) £350.00Training (Webinar)
1 Session (Max 3 Delegates Per session) £320.00 Admin Training (On-Site)
1 Session (Max 3 Delegates Per session) £270.00 Admin Training (Webinar)
** Further charges may apply if an additional engineering visit is required to complete pre-configuration work.
Please note that all charges do not include the installation of CAT 5 cabling.
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