Fits your IT requirementsFits your IT requirements

Fits your workforceFits your workforce

Fits your organisationFits your organisation

For CHILDREN’S SERVICESFor CHILDREN’S SERVICES

A case management system for social workers and care managersA case management system for social workers and care managers

CareDirector comes in four parts:

A financial management system to manage the purchasing of servicesA financial management system to manage the purchasing of services

CareDirector comes in four parts:

A business intelligence system to produce management informationA business intelligence system to produce management information

CareDirector comes in four parts:

A self-directed support portal for carers and advocatesA self-directed support portal for carers and advocates

CareDirector comes in four parts:

CareDirector is designed so that care professionals can choose the interface that suits them best.

Web browser Microsoft Outlook Lotus Notes Mobile devices

Jackie Ryan is a care worker at the local council’s Children’s Services department. She uses CareDirector to be more efficient and deliver better outcomes for children.

Client summary

With CareDirector, child information is much more uniform and easier to find. Jackie gains a comprehensive and summarised view of a child and its family.

With CareDirector, child information is much more uniform and easier to find. Jackie gains a comprehensive and summarised view of a child and its family.

Client chronology

With CareDirector, child information is much more uniform and easier to find. Jackie gains a comprehensive and summarised view of a child and its family.

Activities

With CareDirector, child information is much more uniform and easier to find. Jackie gains a comprehensive and summarised view of a child and its family.

Other information

The CareDirector workplace allows Jackie to see her activities and calendar.

Workplace

The CareDirector workplace allows Jackie to see her activities and calendar.

Workplace

Jackie can consult her dashboard to see her workload and completed assessments against specific timelines. She can navigate to any open assessments directly from her dashboard.

Social Worker dashboard

Senior Managers can consult CareDirector Analytics to track and monitor in real-time the performance of the organisation.

Performance management

EXAMPLEHarry Smith is 6 years-old and came to school today with bruises on both arms. He is quiet and withdrawn. Harry lives with his mother Helen and his little sister Jenny (age 3). His teacher, Susan Ford, is concerned about him and calls her local Children’s Services to investigate.

Susan speaks with a member of the duty team who opens CareDirector and records the incoming phone call from Susan.

REFERRAL APPROVAL AND ALLOCATION

You can configure CareDirector so that this action automatically creates a referral and an initial assessment for Harry Smith.

Gerald Walker, the Manager of the duty team, is alerted by email that a new referral is awaiting allocation. He decides to allocate the referral to Jackie Ryan who will work with Harry to assess his needs and plan his support.

REFERRAL APPROVAL AND ALLOCATION

Gerald Walker, the Manager of the duty team, is alerted by email that a new referral is awaiting allocation. He decides to allocate the referral to Jackie Ryan who will work with Harry to assess his needs and plan his support.

REFERRAL APPROVAL AND ALLOCATION

Jackie calls Harry’s family to arrange a home visit and records the appointment in CareDirector.

HARRY’S NEEDS

Jackie can synchronise CareDirector with Microsoft Outlook so the appointment appears in her Calendar.

To locate Harry’s home, Jackie uses the CareDirector virtual locator.

HARRY’S NEEDS

When she’s away from the office, Jackie has full access to CareDirector online and offline using Microsoft Outlook. If recorded offline, her notes will be synchronised with the main database when she next goes online.

HARRY’S NEEDS

The visit to Harry revealed that he got his bruises when he fell off his bicycle yesterday. However Harry’s mother is very stressed as she recently lost her job. Jackie is going to recommend providing some support to the family to help them at this time. She opens and completes an initial assessment.

HARRY’S NEEDS

To ensure assessments are completed within a locally-defined timeframe, CareDirector sets the “Due Date” automatically.

The visit to Harry revealed that he got his bruises when he fell off his bicycle yesterday. However Harry’s mother is very stressed as she recently lost her job. Jackie is going to recommend providing some support to the family to help them at this time. She opens and completes an initial assessment.

HARRY’S NEEDS

When the initial assessment is complete, an automated email is sent to Jackie’s Manager to authorise the closure of the assessment.

HARRY’S NEEDS

Once Jackie’s Manager has authorised the closure of the initial assessment, she creates a core assessment.

HARRY’S NEEDS

Using the CareDirector workflow engine, the core assessment can be autogenerated after the closure of the initial assessment.

Using the CareDirector single data entry facility, Jackie decides to pull forward the information that she previously recorded in the initial assessment.

HARRY’S NEEDS

Jackie can choose to print the core assessment in Microsoft Word.

HARRY’S NEEDS

In our example, an outcome from the core assessment is to provide Harry with respite care for a week to give the family a break. When the service is recorded in CareDirector, an automated task is created for Jackie’s Manager to authorise the service provision.

HARRY’S NEEDS

With CareDirector, Jackie gains a comprehensive and summarised view of Harry Smith.

With CareDirector, Jackie gains a comprehensive and summarised view of Harry Smith.

To schedule a personalised demonstration, please email Brendan Meade at bmeade@careworks.ie or phone 07787 278700.