Dubai Industrial City

Tenant Fit-Out Handbook

Rev-01 Page 2 of 17 May 2007

Table of Contents

Part 1 INTRODUCTION Page 3

1.1 Purpose of the fit-out Handbook Page 31.2 Who is Involved in the process Page 31.3 Contact List Page 3

Part 2 THE FIT-OUT PROCESS Page 4

2.1 Step 1. Initial Stage Page 52.2 Step 2. Design Review & Approval Page 52.3 Step 3. Pre-fit-out Page 62.4 Step 4. Work Execution Page 72.4.1 General Requirements Page 72.4.2 Specific Requirements Page 72.4.2.1 Timing of Work Page 72.4.2.2 Access Page 82.4.2.3 Delivery & Storage of Materials Page 82.4.2.4 Hoarding Page 82.4.2.5 Site Supervision Page 82.4.2.6 House Keeping & Removal of Materials Page 82.4.3 Failure to Comply with Requirements/Written Notices Page 92.5 Step 5. Facilities Startup Page 9

Part 3 OFFICE INTERIORS CRITERIA Page 10

3.1 Floors Page 103.2 Walls Page 103.3 Ceilings Page 113.4 Interior Materials Page 123.5 Other General Requirements

Part 4 APPENDICES Page 13

Appendix A Fit-out Process Flow Chart Page 13Appendix B Drawings Required for Final Design Submission Page 14Appendix B Design Submission Checklist Form Page 16Appendix C Tenant Fit-out Deposit Page 17

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1. INTRODUCTION

1.1 THE PURPOSE OF THE FIT-OUT HANDBOOK

This handbook is an important document. It contains general information, steps & guidelines which have been established by DI to assist you in the fit-out of your premises, and to notify you of the basic DI design specifications for your building. It is your responsibility to ensure that you and your representatives carefully read this guide and comply with the requirements.

Each Tenant shall be responsible for ensuring that their design team and fit-out contractors have a copy of this handbook and they comply with the requirements of the same.

1.2 WHO IS INVOLVED IN THE PROCESS?

TENANTYou are responsible for making sure all requirements under your lease are met. This handbook will show you how.

DESIGNER Appointed by the Tenant. Provides design concept and detail drawings, and co-ordinates any re-submission.

CONTRACTOR Appointed by the Tenant. All fit-out works & co-ordination thereof including services requirements.

PERMITS DEPARTMENT Responsible for receiving submissions, issuing Design NOC, fit-out commencement work NOC and Facility Start-up NOC.

FACILITY MANAGEMENT TEAM Responsible for reviewing design drawings, issuing Work Permits and monitoring fit-out works on site.

1.3 CONTACT LIST

For any queries during your fit-out please feel free to contact Fit-out representatives who’s contact details are included in the below contact lists

Landlord: Dubai Industrial City +971 4 33 000 88

Permits Department: permits@dubaiindustrialcity.aeNiyas Pottachilakath +971 4 364 3418 Haya Al Mutawa +971 4 364 3408

Facilities Manager Alan Campbell +971 4 364 3427

Local Authorities and Utilities: Dubai Municipality Ministry of Interior, Dubai Civil Defense Water and electricity Supply : Dubai Electricity and Water Authority Telecommunication : DU

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2. THE FIT-OUT PROCESS

The purpose of the Fit Out Handbook is to ensure DI Clients who have leased office spaces in DI, follow systematically, the fit out requirements set by DI. It contains general information, steps and guidelines to assist Clients in the fit-out of their premises.

The Fit-out process steps described in this handbook are listed below. You may refer to the process flow chart included in appendix A

Step 1: Initial Stage

! Receive the As-built Drawings and Technical Specifications

! Arrange for an initial meeting with DI-Permits Department

Step 2: Design Approvals

! Your design consultant submits design drawings to DI-Permits Department

! DI-Facility Management review & approval of design proposal.

! DI-Permits Department issues Design NOC

Step 3: Pre Fit-out

! Obtain fit-out work permit from DM

! Arrange for a pre-construction meeting with DI-Facilities Management

! Communicate Fit-out Rules & Regulations to your contractor

! Obtain Fit-out Commencement Work NOC from DI-Permits Department

Step 4: Fit-out/work execution

! Follow DI Fit-out Rules & Regulations

! DI – Facility Management Team monitors & supervises work

Step 5: Facilities Start-up

! Obtain final inspection report/clearance from DI-Facility Management

! DM issues completion certificate

! Obtain Facility Start up NOC from Permits Department

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2.1 STEP 1 INITIAL STAGE

The first step is to obtain your copy of the as-built drawings for your premises. These will be provided on CD format upon signing the contract.

The CD contains: • The Fit-out Handbook • Architectural Drawings • Mechanical Drawings • Electrical Drawings

Please refer to the Tenant Fit-out Guidelines for information on the basic office building infrastructure.

Any modifications to the premises must be installed at the tenant’s cost. All such modification done by the tenant shall be reinstated / removed at the end of the tenancy period.

You are now ready to start your design process. To assist you to achieve your fit-out objectives, DI recommends you appoint an experienced Designer / Consultant who will assist you in the design stage, as well as for project supervision.

2.2 STEP 2: DESIGN REVIEW & APPROVALS

All fit-out designs are subject to the approval of DI-Facility Management Team, Dubai Municipality and Dubai Civil Defense Authority and shall conform to all design criteria and description of the Architectural, MEP, Fire Fighting and Fire Alarm systems of the related building.

Tenants or their appointed representatives are required to submit their intended fit-out designs Permits Department, in accordance with Design Submission checklist.

The submission, as with all other correspondence between the tenant and Permits Department, should include the name of the tenant, building number and office number.

All documents should be submitted in 3 hard copies and 1 soft copy using the Design Submission Checklist provided in Appendix B of this handbook.

DI-Facility Management will review the submittal and issue comments or approval within 5 working days. DI-permits Department will issue a set of stamped, approved drawings and approval conditions to tenant.

Where required, your design submission may need to be revised and resubmitted for further review. In such cases, the Tenant appointed representative is required to revise and resubmit the documents within 10 working days.

All re-submitted documents are to be forwarded to Permits Department with a covering sheet specifying original submission and re-submission dates.

Once the required revisions are made, approval will provided by DI-Facilities Management in 5 working days from the re-submission date.

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Notes:

Food & Beverage outlets/kitchen layout drawings must be approved by Dubai Municipality Food Safety Section.

2. Final approval is given for design intent only. It shall be your responsibility to ensure that the leased premise is designed and constructed in accordance with relevant codes and current industry standards.

2.3 STEP 3: PRE FIT-OUT

The following approvals are required prior to fit-out works starting:

1. Approval of the detailed drawings by the landlord (DI)

2. Approval of the fit-out contractor by Landlord DI. This can be undertaken in conjunction with the design works and is to be in the form of a written submission incorporating the following information.

! Appointment letter from the owner

! Copy of Dubai Trade License

! Details of previous works of a similar nature/value/timescale

! Corporate health and safety policy statement

! Available manpower. Storage and production facilities.

! Details of all proposed suppliers and subcontractors

3. Dubai Municipality Building Permit approval. It is the sole responsibility of the tenant to ensure that the design complies with al statutory authorities and to gain the required building permit.

4. Dubai Municipality (Commercial Department) signage approval. It is the sole responsibility of the Tenant to ensure that the design complies with all statutory authorities and to gain the required commercial permit.

5. Payment of a refundable construction deposit to landlord DI for any potential damages that may result from the fit-out activities. (see appendix C) (subject to terms and conditions of tenancy agreement)

6. Copies of current Workman’s compensation policy and contractors all Risks insurance policy for the full value of the fit-out works and construction plant and machinery. Copy of public Liability insurance with cover value (T.B.D) for each event.

7. Pre-Construction Meeting Attendees: Tenant Representative, landlord Facilities Manager and Tenant Contractor. Once all of the items detailed above are answered satisfactorily, a pre-construction meeting will be held, the purpose of the meeting is to:

! Review and approve the Tenant Fit-out Contractors Construction programme.

! Confirmation that all insurance requirements have been met.

! Brief the tenant fit-out contractor on the construction working practices

8. DI-Permits Department will issue Fit-out works commencement NOC. This NOC will be based on the acceptance of the above points by landlord Facilities Manager.

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Notes:

1. Please ensure that one set of approved drawings is available on site at all times. 2. Copy of the permit along with the insurance documents are required to be posted on the

door of your fit-out site, before commencing with fit-out work.

2.4 STEP 4: WORK EXECUTION

Ensure that you, your fit-out contractor and any associated sub-contractors fully understand the DI Fit-out Rules & Regulations, and adhere to them at all times.

Is the sole responsibility of the Tenant Fit Out Contractor to strictly adhere to the following:

2.4.1 General requirements

All works shall be undertaken in strict accordance with all of the Statutory Authorities including but not limited to; DEWA, Civil Defense, DIC-Telecom and Dubai Police.

All works shall be undertaken in strict accordance with the Federal Law of Dubai, both current and future changes in legislation.

All works are to be undertaken in strict accordance with all Dubai Municipality regulations and guidance notes on Health and Safety at Work, both current and future changed requirements.

No storage or vending of food allowed on site.

All operatives to be issued with and wear full Personal Protective Equipment P.P.E. whilst on site.

Provision of qualified First Aid personnel and First Aid equipment within the site.

Provision of adequate fire fighting equipment within the premises (minimum of one 5 Kg CO2

extinguisher )

Before Performing any Hot Work, the Tenant contractor shall obtain a Hot Work Permit from the landlord Facilities Manager. This request shall be made 3 working days in advance of starting any Hot Work.

Tenant and Tenant contractor shall identify, verify and protect all landlord’s property provided for use and if any landlord’s property found to be damaged, lost or found unsuitable for use, same shall be informed to landlord.

2.4.2 Specific Requirements

2.4.2.1 Timing of work

Saturday to Wednesday. T.B.D. by Landlord (DI)

Thursday. T.B.D. by Landlord (DI)

24 hour working T.B.D. by Landlord (DI)

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Timings may change during the holy month of Ramadan and public holidays.

Disturbance of other tenants and visitors shall not be allowed during day time. Noisy works such as, hammering, drilling, …etc will only be allowed after working hours

2.4.2.2 Access

All operatives will access the site as dictated by the landlord.

From time to time it may be necessary for the landlord to undertake works in the vicinity of the leased premises or the access route to the leased premises. Due allowance is to be made for this within the fit out works programme.

The Tenant shall allows access to the landlord or landlord’s contractor for the purpose of maintenance, testing and commissioning of the landlord (DI) services.

2.4.2.3 Delivery & Storage of Materials

Deliveries of materials are to be taken immediately to the leased premises. Deliveries will only be allowed within site working hours (as detailed in item 1 of this section).

All loose materials such as sand, cement and the likes are to be delivered to site “bagged”.

The Landlord (DIC) provides no specific storage area. The tenant Fit Out Contractor will be allowed limited storage of materials within the leased areas. Storage of flammable materials is not permitted. All flammable materials are to be removed from the premises at the end of each working day. All such stored plant and materials is the sole responsibility of the Tenant Fit Out Contractor.

The Tenant is to protect all fixtures, fittings and finishes along the delivery route used. Particular attention is to be made of floor finishes in the vicinity of the leased premises. Damage to any fixtures fittings, finishes , equipments or furniture will be replaced or repaired at the expense of the Tenant. The extent of the replacement or repair will be determined by the Landlord.

2.4.2.4 Hoarding

The Fit Out Contractor of the retail shops will contain the leased premises with a full height (structural slab to underside of structural slab) decorated secure hoarding with lockable entry/exit door. The hoarding will be erected on the lease line of the premises and be of high quality finish exhibiting the trading name of the leased premises and a copy of the Dubai Municipality building permit. It may be necessary to adjust the hoarding to allow for final fitting of signage and shop front, this can only be undertaken with the permission of the Landlord (DI).

2.4.2.5 Site Supervision

The Tenant Fit Out Contractor is to have a competent, English speaking supervisor present During site working hours. Any instruction issued to this supervisor by either the Landlord or Tenant Coordinator will be deemed to have been issued to the Tenant Fit Out Contractor.

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2.4.2.6 Housekeeping and Removal of Materials

All rubbish is to be cleared from the leased premises on a daily basis and removed from site by the tenant Fit Out Contractor.

Restoration and final clean-up - Final clean-up shall be such that it will provide a condition equal to or better than the original condition.

Notes:

The Tenant Fit Out Contractor is to ensure that no activity undertaken within the leased premises affects the use of adjacent areas of the building, in particular, the Tenant Fit Out Contractor is to pay particular attention to the migration of dust, water and vibration from leased premises that may affect adjacent areas of the building.

All construction activities must be confined within the leased premises.

2.4.3 Failure to comply with Requirements /Written Notices.

Should the Tenant Fit Out Contractor fail to comply fully with all the general and specific obligations, as detailed, corrective action will be taken on the Tenants behalf, the cost of which will be borne by the Tenant.

The Landlord (DI) reserve the right to suspend the works at any time should the Tenant fail to adhere to the provisions of the Tenant Fit Out Working Procedures or when unsafe practices exists or the implementation of notices served by the Landlord (DI) or landlord Facilities Manager.

2.5 STEP 5: FACILITIES START-UP

The following approvals are required before the premises can open:

1. Written confirmation from the Tenant designer that the works have been undertaken in accordance with the Detailed Design and Dubai Municipality requirements.

2. A copy of all statutory authority approvals (DEWA, Civil Defense, DM and DM commercial).

3. Commissioning report of the MEP services to be submitted to FM team.

4. Inspection and approval of the premises by the Facilities Management Department. 5. The appointed fit-out contractor should inform FM team of the completion of work. At this

time the final inspection can take place. On a mutually agreed date and time, a member of FM team will inspect the premise with the tenant representative.

6. Based on this inspection, FM representative will issue you with the Final Handover of Premise Report/Checklist. If re-inspection is required, FM representative should be informed when the snag list has been rectified.

7. Payment of any TVRs and any other payments due to the landlord DI

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Note:

Before installation of loose furniture and workstations can take place, you should communicate to FM Team the time and date for the said activity to coordinate with security to allow entry of personnel and equipment inside the desired premise.

DI-Permits Department will release the security deposit upon successful completion of the above points.

3. OFFICES INTERIORS CRITERIA

3.1 Floors

The finished floor elevation at the entrance to the premises must match exactly the finished floor elevation of the public space. No thresholds reducer strips or other transition devices shall be permitted at the intersection of the public area tile flooring.

Floors (Landlord supplied ) 600 x 600raised floor unfinished to receive finish by the tenant as per the layout details.

Carpet (to be specifically approved by the landlord in writing.)

No reducer strips shall be permitted where carpet is adjacent to other flooring material.

3.2 Walls

All interior partitions within the premises of First Time Tenants shall be dry wall partitions, consistent with civil defense requirements.

The core walls are finished with paint finish, also the periphery up stand and the columns.

Where Civil Defense requires the leased area to be split into five compartments the Tenant shall provide five dampers and fire stops as required by local codes.

All interior painting, decoration, paneling, wall coverings and any other finish on the walls shall have a minimum flame spread rating as required by the applicable code.

Where the premises have been previously occupied and the new tenant chooses to retain the finish on the existing dividing or service corridor walls, it shall be repaired or improved by tenants to a condition that will satisfy the fire rating requirements.

If in the landlords opinion sound insulation is required, tenants shall provide and install same at Landlords direction and at Tenants expense.

Penetrations of exterior walls by Tenant shall not be permitted without obtaining Landlords prior written approval.

3.3 Ceilings

Ceiling work shall include all work related to ceiling treatments including light fittings, soffit , bulk heads, suspended ceilings, acoustic treatments, ornamental specialties and other related items.

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Interior ceilings shall be of non–combustible construction and shall be plaster gypsum board, concealed grid acoustic tile or lay in grid type ceiling system incorporating 600 x 600 mm regular acoustic tile.

Other lay in ceiling systems may be permitted but will require specific review and written approval of the Landlord based on the Tenants preliminary and working drawings submittal package. Standard 600 x 1200mm lay in ceiling systems are not permitted in any public areas of the premises.

All ceiling systems shall be accessible either by removal of integral lay in panels, tabbed concealed grid panels or access panels.

The Tenant shall provide means of access to pull boxes, dampers, valves, controls etc., as necessary to meet the operational and maintenance needs of the building. All furring, framing and blocking above ceilings shall be of noncombustible materials that meet the requirements of all applicable codes.

Tenant may omit a ceiling in storage areas and have exposed construction provided the Premises comply with code and plenum air return requirements.

3.4 Interior materials

Only new first class materials, equipments, fixtures (including trade fixtures) finishings and furnishings shall be used in the Premises.

All finished wood shall be kiln dried, mill quality treated and pest free. All wood should be fire retardant coated or treated. No wood or other combustible material shall be used above any ceiling.

All finishes shall have a flame retardant spread rating as required by the local and national applicable codes.

The following materials are not permitted.

! Pegboard walls or systems.

! Wood grain or plastic laminates.

! Simulated versions of stone, brick or wood.

! Plywood panels.

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3.5 Other general requirements

Alterations, additions, reinforcements or modifications to Landlords structure piping, conduit or ductwork to accommodate Tenants work shall not be performed without in each instance obtaining Landlords prior written approval.

Tenant shall leave Landlords structure as strong or stronger than the original design with finishes unimpaired.

Landlord may require that approved structural or mechanical/ electrical modifications be performed by landlords contractor under contract to the tenant or Tenants expense. Landlord may

further require that engineering analysis, review or design be performed by Landlords engineer at Tenants expense.

All slab penetrations for installation required by tenant shall be approved in writing by the Landlord (i.e. cutting of floor slabs and repair of same) and shall be performed, repaired and maintained by the Tenants Contractor at the Tenants expense. Tenant shall not make any installation whatsoever, other than that specifically permitted on the approved Tenants working drawings.

Any modifications required to the fire and safety system shall be undertaken by a contractor nominated by the landlord.

Modifications to the electrical installations will be covered by Permit to Work issued by the landlord Facilities Manager.

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Appendix A

Fit-out Process Flow Chart

Please refer to the excel sheet included in the CD

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Appendix B

Drawings Required for Final Design Submission

Floor plans

! General layouts (including furniture)

! Internal partitions or walls from the structural and/or raised floor up to the false ceiling and/or up to the structural slab above.

! Any additional toilets and wet pantry facilities

! Locations of safes, filing systems, dish antenna foundations, roof signage or heavy equipment which have an imposed loading greater than 200 Kg.

! Food & Beverage Outlets: locations of refrigerators, freezers, ovens , grills, deep fat fryers, mixers, ice cube machines, slicers, floor drains, hand wash basins, food wash sinks, pot wash sinks.

Reflected Ceiling Plans

! Any partitions that penetrate the ceiling void and details of works within the ceiling void

! Locations of all light fittings and fixtures

! All locations of the light fittings, clearly indicating those which have air diffuser attachments

! Locations of alarm bells, speakers and proposed modifications

! Existing layout of FS sprinklers & smoke detectors and proposed modifications, if any

! All emergency lighting positions includes exit lighting, etc.

! Materials and locations (e.g. reception area) of any proposed non-standard ceiling

HVAC Layout Plans

! Modification to the HVAC arrangement

! Method statement of how to re-balance the supply air quantity after installation

! Any special heat generating equipment

! Proposed hood design (for food retail outlets)

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Electrical Layout & Schematic Diagrams

! Rating, type and location of main switch board (load distribution schedule) and any local switch boards

! Overall electrical schematic wiring diagram including cable sizes; rating of incoming and outgoing protective devices; form of panel or panels proposed and short circuit rating for the panels

! Electrical load schedules with section details must be shown for all circuits

! All lighting and small power circuits layouts

Plumbing & Drainage Plans

! Proposed plumbing & drainage connection points with pipe diameters and materials,

details of sump pump system including high level alarm and solenoid valve on supply,

and details of supporting anchors or hangers

! Proposed pipe routing

! Proposed grease traps (applicable for food retail)

! Location of gas cylinders (applicable for food retail)

! Proposed gas pipe routing (applicable for food retail)

Fire Fighting & Fire Alarm

! Location of proposed smoke & heat detectors

! Location of proposed sprinkler heads

! Location of proposed gas detectors (applicable for food retail)

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DESIGN SUBMISSION CHECKLIST

Tenant/Company Name

Space/Office No.

Consultant Name Signature & Stamp

B) Drawings / Documents / Samples – existing and proposed Submitted Not

Submitted N/A

Architectural Layout / Partition Layout

Furniture Layout – Co-ordinated with floor boxes

Detailed Sectional Elevation & Side View Layouts

Ceiling Plan Layout

HVAC Duct Layout

Cooling Load Calculation Sheets (if applicable)

Drainage Layout ( if applicable )

Water Supply Layout ( if applicable )

Water Proofing Details for Wet Areas ( if applicable )

Power Layout

Lighting Layout

Electrical Schematic Diagrams

Electrical Load Schedules

Floor Boxes Layouts ( IT & Power )

Fire Alarm Layout

Fire Fighting Layout

Reflected Ceiling Plan with all services elements are coordinated

LPG Layout (if applicable)

FOR DI USE ONLY

Submission Status:

! Submission Accepted ! Submission Rejected

Received By: Receipt Date: Follow up Date:

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Appendix C

Tenant Fit-out Deposit

Amount of Security Cheque to be paid by Fit-out Contractor before starting fit-out works according to the area of the leased space.

Category Office Space (Sq.Ft) Amount (AED)

Category 1 Up to 5000 10,000

Category 2 Up to 10,000 20,000

Category 3 Up to 20,000 40,000