FISH!FISH!

Catch the Energy and Catch the Energy and Release the Potential!Release the Potential!

The Fish PhilosophyThe Fish Philosophy

•Learn the keys to creating an Learn the keys to creating an innovativeinnovative and and accountableaccountable work environment, where a work environment, where a playfulplayful, , attentiveattentive and and engagingengaging attitude leads to attitude leads to more energy, enthusiasm, more energy, enthusiasm, productivity and creativity.productivity and creativity.

The Fish PhilosophyThe Fish Philosophy• Innovative: To introduce novelties or changes.Innovative: To introduce novelties or changes.

• Accountable: Responsible.Accountable: Responsible.

• Playful: Full of fun and high spirits.Playful: Full of fun and high spirits.

• Attentive: Paying attention, watchful.Attentive: Paying attention, watchful.

• Engaging: To draw favorable attention.Engaging: To draw favorable attention.

Loving What You DoLoving What You Do• It is fashionable to believe that we should not settle

for anything less than doing what we love.• Write poetry, travel, paint, do whatever you love and

the money will follow.• We tell ourselves that life is too short to spend our

working hours doing anything less than the ideal and we search for the perfect workplace.

Loving What You DoLoving What You Do

• The fact is, in the real world there are conditions which prevent us from chasing the perfect job.

• Most of us have responsibilities to family members or to a lifestyle.

• For many of us, TGIF is a way of life.

Loving What You DoLoving What You Do• Each of us can find the deep

source of energy, creativity and passion that exists inside every one of us, by learning to love what we do, even if at that moment, we may not be doing what we love.

Your Work EnvironmentYour Work EnvironmentASK YOURSELF:

• Do you make your work environment a pleasant one?

• Do you help to create a toxic energy dump that sucks the life out of you and your co-workers?

• Do you view your workplace as a prison? Something that must be endured for future rewards?

Toxic Energy DumpToxic Energy DumpCHARACTERIZED BY:• Lack of excitement.

• People that are bored with their work.

• Employees that feel our customers are a “Hassle”.

• Abundance of excuses why things do not get done.

PrisonsPrisons Companies are not prisons, but Companies are not prisons, but

sometimes we make prisons of them by sometimes we make prisons of them by the way we choose to work there.the way we choose to work there.

Life is too precious to spend half Life is too precious to spend half our waking hours in a prison or our waking hours in a prison or a toxic energy dump. a toxic energy dump.

Four Keys to the Fish philosophyFour Keys to the Fish philosophy

• Choose your attitude

• Play

• Make their day

• Be present

Keys to the Fish PhilosophyKeys to the Fish Philosophy

Choose Your Attitude!Choose Your Attitude!

Choose Your AttitudeChoose Your Attitude

• When you are doing what you are doing, who are you being?

• Are you being impatient and bored?• Are you being happy and productive?• Are you being the type of person that you

would want to do business with?

Choose Your AttitudeChoose Your Attitude

• There is always a choice about the way you do your work, even if there is not a choice about the work itself.

• The point is; we can choose the attitude we bring to work each day.

Attitude MenuAttitude MenuAngry Caring

Disinterested Energetic

Bitter Vital

Unhappy SupportiveStagnant Creative

Choose Your AttitudeChoose Your Attitude

• You can bring a moody attitude to work and have a depressing day.

• You can bring a grouchy attitude and irritate your coworkers and customers.

Choose Your AttitudeChoose Your Attitude

• You can bring a sunny, playful, cheerful attitude and have a great day!

• You CAN choose the kind of day you are going to have.

• As long as you are going to be at work anyway, you might as well have the best day you can have!!

Keys to the Fish PhilosophyKeys to the Fish Philosophy

PLAY!PLAY!

The Benefits of PlayThe Benefits of Play• Happy people treat other well.Happy people treat other well.• The time passes quickly. (Time flies when The time passes quickly. (Time flies when

you are having fun!)you are having fun!)• Having a good time is healthy.Having a good time is healthy.• Work becomes a reward, not just a way to Work becomes a reward, not just a way to

rewards.rewards.

The Benefits of PlayThe Benefits of Play

• Fun is energizing.Fun is energizing.• Fun leads to creativity.Fun leads to creativity.• Ask yourself; do you have fun with your Ask yourself; do you have fun with your

work?work?• What can we do to have more fun and What can we do to have more fun and

create more energy in our work?create more energy in our work?

Keys to the Fish PhilosophyKeys to the Fish Philosophy

Make Their Day!Make Their Day!

Make Their DayMake Their Day

• Engage your customers in ways which create energy and goodwill.

• Let others join in the fun.• Direct your attention toward the customer.• Serving our customers well, will give us the

satisfaction that comes with helping others. It will focus our attention on how we can make a positive difference to others.

Keys to the Fish PhilosophyKeys to the Fish Philosophy

Be Present!Be Present!

Be PresentBe Present

• Focus on the task at hand (pay attention to what you are doing).Focus on the task at hand (pay attention to what you are doing).• Be engaged in your work (focus on the customer).Be engaged in your work (focus on the customer).• Remember; the customer is not an interruption of our work, but is the very reason our company exists.Remember; the customer is not an interruption of our work, but is the very reason our company exists.

Our WorkplaceOur WorkplaceChoose to make today a great Choose to make today a great

day, your colleagues and day, your colleagues and customers will be thankful.customers will be thankful.

Find ways to play! We can be Find ways to play! We can be serious about our work without serious about our work without being serious about ourselves.being serious about ourselves.

Stay focused, in order to be Stay focused, in order to be present when your customers present when your customers most need you.most need you.

Make their day!Make their day!