Fish4jobs Jobseeker Template
Transcript of Fish4jobs Jobseeker Template
Contact: 0345 3000 406 or [email protected]
Jobseeker TemplateFull nameAddressPhone NumberEmail AddressDon’t include date of birth, marital status, children, national insurance number, gender or any other personal data that is unrelated to your ability to do the job.Personal profile
Brief overview of your career history, areas of expertise, key skills and type of roles you are seeking.
Your personal summary is the ‘hook’ to encourage the recruiter to continue reading so make sure it
includes the right keywords (skills, experience, qualifications etc.).
Example
An articulate and self-motivated customer service professional with three years’ experience in
banking and financial services sectors. Demonstrable skills in telephone handling and online
customer service. An adaptable and dependable team player with a proven track record of
service excellence, winning ‘Outstanding Service Award in Q3 2011 and Q1 2012.
Core skills
Ensure they are relevant to jobs you are applying for. Look at job descriptions and list the skills you have
that match.
Example
Shorthand and touch typing (60 wpm)
Excellent customer service skills
Staff management: teams up to 20 staff
IT skills: Microsoft Office: Word, Excel, PowerPoint
Language skills: Bi-lingual in English and Spanish
Employment History
Should read as a chronological flow with gaps accounted for. Start with most recent job and scale back
the information you provide for each job the further back you go – employers are most interested in your
most recent work experience.
Job title, company, dates (MM/YY – MM/YY)
Responsibilities - List key responsibilities as bullet points to make it easier to read; make sure they are
relevant to the job you’re applying for.
Contact: 0345 3000 406 or [email protected]
Key achievements- List 3-4 bullet points outlining key achievements such as revenue generated, cost
savings, awards, promotions etc.
Example
Senior Customer Service Advisor, Goliath National Bank, Jan 2011 – present
Responsibilities include
· Managing customer interactions using the CRM database
· Responding to and triaging customer calls
· Providing pre and after sales support to customers by phone
· Training new customer service advisors
· Promoting customer service best practice throughout the team
Key achievements
· Achieved on average 115% call targets
· Awarded employee of the month, January 2012
· Promoted to Senior Customer Service Advisor after 6 months
Repeat this layout for all jobs you’ve had in last 10 years (unless prior roles highly relevant).
Education & Qualifications
Remove dates if education and qualifications received more than 20 years ago.
Example
· BA (Hons) English, Grade 2:1, Northampton University
· NVQ Level 2 in Engineering Maintenance, Highbridge College
· GCSEs: 8 grades A-C, Wimbledon High School
References available on request
Don’t include names and contact details on a CV. Always seek permission from a reference before
passing their details on to a recruiter or potential employer