FISCAL YEAR 2016 - City of Albuquerque · 2 City of Albuquerque and Participating Government...

PROGRESS REPORT

FISCAL YEAR2016

2 City of Albuquerque and Participating Government Entitites | BetterHealth Worksite Program Progress Report | July 2015 - June 2016

Mission – To reduce chronic conditions associated with tobacco use, lack of physical activity, and nutrition.

Vision – Employees and family members avoid tobacco, eat nutritiously, engage in adequate levels of physical activity, achieve and maintain a healthy weight, blood pressure, blood cholesterol, and blood glucose, and experience improved mental health.

Mission & Visionfor the BetterHealth Employee Wellness Program

City of Albuquerque and Participating Government Entitites | BetterHealth Worksite Program Progress Report | July 2015 - June 2016 3

Table of Contents

BetterHealth Mission and Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Executive Summary of Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

BetterHealth Worksite Program Goals and Key Accomplishments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Fiscal Year 2016 Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

BetterHealth Wellness Committee and Community Partners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

BetterHealth Ambassadors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Accomplishments by Water Authority, Sandoval Conty and SSCAFCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

BetterHealth Program Awards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Recommendations for Fiscal Year 2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Top organizations invest in workforce health.


Promotional MaterialFiscal Year 2016

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Insurance and Benefits Division

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Employees, spouses, and domestic partners are eligible

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1. How satisfied are you with your experience at the Health Fair? Extremely Very Moderately Slightly Not at all satisfied 2. If you participated in the flu shots and/or one of the Presbyterian health screenings was the wait acceptable? Yes No

3. What did you like most about the Health & Benefits Fair?

4. What did you like least about the Health & Benefits Fair?

5. What changes should be made for next year’s Health & Benefits Fair?

6. Other comments:

1. Does anyone use e-cigarettes indoors at your work location? Yes No 2. Would you support an enhanced tobacco free worksite policy that includes e-cigarettes and smokeless tobacco? Yes No Comments:

Bonus Questions

Personal Health AssessmentComplete Your

City of Albuquerque

CABQ Employees, Spouses & Domestic Partners enrolled in the city’s Presbyterian

Health Plan are invited to complete the Personal Health Assessment.

Personal health information you provide is confidential.

Aggregate data is used to plan wellness programs.

$25

And receive $25 Big 5 Sporting Goods

Gift CardThe PHA Provides: 4 An analysis of your health behaviors

4 A personalized profile of your health risks

4 Steps you can take to improve your health

Strive to eat a colorful

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vegetables every day! Lisa Gatan

Health and Wellness Program Coordinator

Insurance and Benefits Division

505-768-2921 TTY 711


Overview and Executive Summary of Progress

In Fiscal Year 2016, City of Albuquerque increased employee and family member engagement in wellness initiatives through the BetterHealth Worksite Program. Water Authority, Sandoval County, and Southern Sandoval County Arroyo Flood Control Authority also increased employee engagement in wellness initiatives at their worksites. Tremendous support from Mayor Richard Berry, Chief Administrative Officer Robert Perry, and other senior leaders, department directors, managers, and supervisors also contributed to the successful health outcomes.

Four new sustainable health initiatives were adopted in Fiscal Year 2016:

• Administrative Instruction 7-53 describes city employees’ flexible break time for lactation.

• Administrative Instruction 4-9 prohibits city employees from smoking or using electronic cigarettes and smokeless tobacco in city buildings and vehicles. Water Authority adopted a similar policy for their employees.

• A Quit Line referral form was developed for Mobile Health Center staff to use with employees and family members ready to quit smoking.

• Successfully piloted wellness marketing campaign in 18 JohnnyBoards at Pino Yard. Monthly wellness announcements were placed in restroom stalls and near time clocks, where information is hard to miss.

Five new wellness programs launched in Fiscal Year 2016:

• 23 City of Albuquerque BetterHealth Ambassadors were selected to promote wellness efforts in their City of Albuquerque work locations.

• 221 employees and family members enrolled in the Good Measures nutrition program.

• 279 employees and family members participated in the Nuvita Better YOU fitness and nutrition program. Sandoval County provided Nuvita Fitness League to 50 employees.

• 300 employees received Planet Fitness gym memberships. For the second consecutive year, discounted Sports and Wellness gym memberships were provided to 270 employees. Water Authority also provided discounted Sports and Wellness memberships to employees.

• 63 physicals were provided in the Mobile Health Center in July, National Preventive Physicals Month.

For the second consecutive year there were no premium rate increases or additional out-of-pocket costs to the employees’ medical plan. Perhaps the stable cost of health care was due, in part, to increased engagement in BetterHealth programs, steady use of the Mobile Health Center, and focused attention on eating healthy food, keeping active, living tobacco free, and getting recommended screening tests and preventive care.

To keep medical premium rates as low as possible in Fiscal Year 2017, gym memberships were added to the Presbyterian Health Plan. 6,250 employees and dependents 18 and over from City of Albuquerque and the participating government entities elected the gym membership benefit. This benefit was added with no additional premium cost to employees.

BetterHealth Worksite Program


All wellness activities conducted in Fiscal Year 2016 aligned with the four goals in the BetterHealth 5-Year Strategic Plan. Key accomplishments are listed underneath the goals.

Goal 1: Prevent, detect, and reduce modifiable risk factors for diabetes, heart disease, stroke, cancer, lower respiratory diseases, and arthritis

• Weight loss and weight management (Good Measures, Nuvita Better YOU, Nuvita Fitness League, Planet Fitness, Sports and Wellness, Healthy Solutions, Authority FIT)

• Improved blood glucose, lipid profile, and blood pressure (Good Measures, Nuvita Better YOU, Healthy Solutions)

• Tobacco cessation (Quit for Life)

• Improved diet (Good Measures, Nuvita Better YOU, Blood Pressure Academy)

• Significant rise in health screenings (Mobile Health Center, Nuvita, Good Measures, Health Fair, Open Enrollment meetings, Blood Pressure Academy)

Goal 2: Create a healthy worksite culture

• Flexible Break Time for Lactation Administrative Instruction adopted

• Smoking Administrative Instruction revised to include electronic cigarettes and smokeless tobacco

• Mother’s Lactation Room in City Hall utilized by employees returning from maternity leave

• Onsite health seminars

Goal 3: Build wide support and collaborationIn the first year of the BetterHealth Ambassador program, 23 employee wellness champions were selected to promote health at their work locations. Ambassador activities resulted in 224 employee encounters for the projects listed below. See the list of Ambassadors and a description of 2 projects on pages 14 and 15.

• 12 nutrition, fitness, stress management, and breast cancer awareness seminars

• 2 salad bar potlucks

• 2 walking programs

• A wellness bulletin board and weekly motivational emails at Lucky Paws

• Onsite gym orientations at Aviation Department

Goal 4: Evaluate and improve initiatives

• All campaigns were evaluated and recommendations from the previous year were implemented.

BetterHealth Program Goals

Physically active people tend to take fewer sick days. – Centers for Disease Control and Prevention


Nuvita

Change is Possible Colorful Choices

Change is Possible

Nuvita

Nuvita

Nuvita

Good Measures

Keep it Steady!

Sandoval County Nuvita Fitness League

NM Monumental Dash

Planet Fitness Memberships

Sports & Wellness Memberships

Water Authority Weight Loss Challenge

Sports & Wellness Memberships

526

308

49

647

214

14

317

434

292

221

279

300

287

99

50

Enrollment in Multi-Week Nutrition, Physical Activity, and Healthy Weight Programs

100 200 300 400 500 600 700

FY 2013

FY 2014

FY 2015

FY 2016

}}

}

1004

1271

1236

Fiscal Year 2016 Wellness Results

Employees and Family Members Enrolled in Health Academies

Diabetes Academy

Blood Pressure Academy

Blood Pressure Academy

Diabetes Academy

76

196

135

113

50 100 150 200 250 300 350

FY 2014

FY 2015

FY 2016

} 309


Blood Pressure (2847)




Blood Lipids (281)

Blood Lipids (483)

Blood Lipids (400)

Blood Lipids (945)

Blood Glucose or A1C (577)




On-site Health Screenings with Feedback (includes all screening events, program screenings, and Mobile Health Center)

500

FY 2013

FY 2014

FY 2015

FY 2016

1000 1500 2000 2500 3000 3500 4000 4500

}} 3946

4826

} 4372

} 6181

BMI (2225)

Body Fat (848)

Waist Circumference (320)

BMI (3626)

Body Fat (841)


BMI (3264)

Body Fat (314)


BMI (3867)

Body Fat (1042)


BMI 3867 Body Fat 1042 Waist Circumference 482

On-site Body Composition Screenings with Feedback for Employees and Family Members

500

FY 2013

FY 2014

FY 2015

FY 2016

}3393

}5061

}3725

1000 1500 2000 2500 3000 3500 4000

}5391


395

290

266

231

Personal Health Assessments Completed by Employees, Spouses, Domestic Partners

50 100

FY 2013

FY 2014

FY 2015

FY 2016

150 200 250 300 350 400

209

94 Colorectal Cancer Screening Assesment

Mammogram

159

38 Colorectal Cancer Screening Assesment

Mammogram

Mammogram

Mammogram

170

177

On-site Cancer Screenings with Feedback for Employees and Family Members

50 100

FY 2013

FY 2014

FY 2015

FY 2016

150 200 250 300 350 400

} 303

} 197

“With exercising and eating better I lost 18 pounds, my blood pressure got better and my A1C number decreased. Great program!”

(Good Measures)


97

67

82

40

Employees Trained with Wellness for Supervisors Module

20 40

FY 2013

FY 2014

FY 2015

FY 2016

60 80 100 150

26

34

75

28

Employees, Spouses, Domestic Partners Enrolled in Tobacco Cessation Program

10 20

FY 2013

FY 2014

FY 2015

FY 2016

30 40 50 60 70 80

“I found the Nuvita program tremendously helpful across a wide sector of my life. It reduced my stress, reduced my blood pressure, I lost 8 pounds, and overall I felt better than I had felt in many years. I became much more productive both at home and at work because I had more energy. It was a great program!”

(Nuvita)


2807

3030

2197

2825

Mobile Health Center Visits by Enrolled Employees and Family Members

500 1000

FY 2013

FY 2014

FY 2015

FY 2016

1500 2000 2500 3000

1054

1306

1321

1313

Employees and Family Member Attendance at Annual Health & Benefits Fairs*

200 400

FY 2013

FY 2014

FY 2015

FY 2016

600 800 1000 1200 1400 1600

“Wonderful event. Thank you for making our health a priority” (Blood Pressure Academy)

*Bernalillo County included in FY13 and FY14, but not in FY15 and FY16


7

16

20

3

223

23

Employees and Family Members Completed Healthy Solutions Disease Management Program

BetterHealth Ambassadors

5

25 50 75 100 125 150 175 200 225 250 275

10

FY 2013

FY 2014

FY 2015

FY 2016

FY 2016

15 20 25 30 35 40

BetterHealth AmbassadorsEmployee Participation in Ambassador-led Activities

1385

1650

1659

1339

Flu shots at Work Locations*

FY 2013

FY 2014

FY 2015

FY 2016

200 400 600 800 1000 1200 1400 1600 1800

*Bernalillo County included in FY13 and FY14, but not in FY15 and FY16


Special thanks to members of the BetterHealth Wellness Committee for their commitment and contributions toward meaningful and lasting wellness initiatives. The committee is comprised of representatives from the City of Albuquerque and 16 government entities participating in the City’s medical, dental, and vision plans. Other members include BetterHealth Ambassadors and representatives from organizations selected by the City of Albuquerque to conduct health and wellness initiatives.

BetterHealth Wellness Committee

Albuquerque Bernalillo County Water Utility Authority Shane Schumann, Erica Jaramillo

Albuquerque Housing Authority Anita Sanchez-Triviso

City of Albuquerque ABQ Volunteers/Constituent Services, Mayor’s Office Sofia Sanchez

City of Albuquerque APD Crime Lab John D (JD) Maes

City of Albuquerque BetterHealth Program Shannon Brady, Lisa Gatan

City of Albuquerque Employee Assistance Program Julia Bain

City of Albuquerque Employee Health Services Dave Pulliam

City of Albuquerque Insurance and Benefits Division Mark Saiz

City of Albuquerque Risk Management Division Peter Ennen

City of Belen Pamela Toledo

Delta Dental of New Mexico Jesús Galván, Rich Bolstad

Middle Rio Grande Conservancy District Lonnie Ben, Mary D’Ornellas

Nuvita Sarita Parra Loehr, Alisia Marquez

Planet Fitness John Hrinda, Mike Shapiro

Presbyterian Health Plan Amy Lujan

Presbyterian Healthy Solutions Disease Management Program Crystal Spain

Presbyterian Healthcare Systems, The Solutions Group Liz Chavez, Sharon Griffin, Adriana Lopez

Sandoval County Patricia Miller, Sarah Garcia-Moehn Katrina Smedley

Southern Sandoval County Arroyo Flood Control Authority Catherine Conran

Sports and Wellness Suzi Kouri

Town of Bernalillo Troy Martinez

Town of Cochiti Lake Jeri Chenelle, Dolly Kauley

Town of Edgewood Estefanie Muller

Town of Mountainair Kathy Anglin

Village of Bosque Farms Debra Kelly

Village of Corrales Jennifer Hise

Village of Cuba Vandora Casados

Village of Los Ranchos de Albuquerque Stephanie Dominguez

Village of San Ysidro Christina Lucero

Village of Tijeras Diane Klaus

Much appreciation also goes to community health organizations for their extraordinary collaboration, recommendations,

and support for new evidence-based programs.

American Cancer Society, Great West Division Dorine Conley, Health Systems Manager, State-Based

American Heart Association Joshua Martinez, Health Equity Director

New Mexico Department of Health, Jennie Lee, New Mexico Cessation Specialist Tobacco Use Prevention and Control Program


Jonell Tafoya, CABQ BetterHealth AmbassadorAviation Department Facility Office Manager/Planning and Development

When the gym in the City of Albuquerque Aviation Department underwent renovation, Jonell Tafoya, Facility Office Manager and a BetterHealth Ambassador, recognized that it was a great time to boost awareness about this valuable employee benefit. Seven years ago she “remodeled” her approach to fitness and health going from a light smoker who never worked out, to someone who is completely committed to her health. “I wanted to help bring inspiration and motivation to others in my work place where I felt it was needed,” says Jonell.

She knew the reopening of the gym would be a good time to get employees engaged with the facility. Jonell set up a Fitness Center Open Forum where employees could meet with a personal fitness trainer to learn about the facility, how to use the equipment, and get lots of free gear. “I wanted to promote proper use of the equipment to help employees avoid injury and get an effective workout regi-men.” Since the forum, the gym has seen a 20% increase in utilization. Jonell is working towards even greater results but is pleased with the first steps. “I’m happy that they are taking the initiative to make better choices and be active with their day… I want to take what I’ve learned and help those who are inspired by my change to make the same commitment.” Thanks for the inspiration, Jonell!

Cathryn Collins, CABQ BetterHealth AmbassadorAnimal Welfare Department Adoptions Counselor – Lucky Paws

Cathryn Collins is always looking for ways to improve herself. She shares that positive outlook and energy as a BetterHealth Am-bassador. When Cathryn noticed that her team members were talking about fatigue, aches and pains, and just not feeling that well, she saw an opportunity. “I thought maybe I could serve as a role model for a healthier lifestyle,” she says. “I believed I could help motivate them – and myself – to make some positive changes.”

And she did. Cathryn started sending weekly emails to her team with recipes, exercise tips, event info – even meditations. Her team has been receptive to the emails. They ask her questions and talk about the ideas she shares. She’s noticed that her coworkers are making healthier decisions. “I see less junk food in the break room and most of my coworkers are exercising more. There’s also a lot of open discussion about recipes and reading labels,” she comments. “It’s been nice to see everyone taking interest and jumping on board the train to better health.” Great job, Cathryn!

Unique BetterHealth Ambassador Projects Get Results

“I want to say a BIG THANK YOU for this benefit. Diabetes runs hard thru my family. This benefit is something that I use all the time.”

(Sports & Wellness)


BetterHealth Ambassadors

2016 BetterHealth Ambassadors

Department and Work Location Name

Animal Welfare - Lucky Paws Coronado Center Cathryn Collins

APD - SE Substation Angie Casias

APD - NE Area Command Bailey Scanlon

Aviation – Custodial Byron Lueras

Aviation - Planning & Development Jonell Tafoya

City Clerk - Plaza del Sol Lucinda Montoya

Cultural Services - BioPark/Aquarium Holly Casman

Cultural Services - BioPark/Zoo Debra Vasquez

Cultural Services - Lomas/Tramway Library Sandy Morris

Cultural Services - Main Library Veronica Thomen

Cultural Services - Erna Ferguson Library Carol Trujillo-Fay

Economic Development - City Hall Cheryl Rein

Environmental Health - City Hall Isreal Tavarez

Finance & Administration - City Hall Josie Bolden

Finance & Administration - Plaza del Sol David Chavez

Human Resources – City Hall Wellness Assist. Shannon Brady Wellness Coordinator Lisa Gatan HR Director Mary Scott

Legal - City Hall Natasha Wesenberg

Parks & Recreation - Balloon Fiesta Park Alexandra Kiska

Parks & Recreation - Pino Yard Robert (Bobby) Sanchez

Planning - Plaza del Sol Debbie Dombroski

Planning - Plaza del Sol Brandi Salazar

Solid Waste Management - City Hall - Purchasing Kassandra Ray

Senior Affairs - Los Volcanes Sports & Fitness Center Emilia (Mia) Chavez

Technology & Innovation - City Hall Sylvia Martinez


“I didn’t get into it to feel better (I thought I was feeling fine), but I ended up feeling better than I have in years.”

(Good Measures)

“Since starting this program in February, I have lost 8 lbs. and have brought my A1C down from 9.5 to 7.5. I have diabetes and this program gave me the extra push that I needed to get back on track. Also, my cholesterol and blood pressure came down to a healthier level.”

(Good Measures)

“Throughout the 12 weeks, I have learned about the importance of living a healthy lifestyle. From rarely any exercise to now walking to and from work 3 times/week, jogging 30 minutes/day, yoga and Zumba once/week. I am happy to say, I feel great! …Nuvita is the best thing that happened to me in 2016.”

(Nuvita)

“I have to say the Nuvita Challenge has been a wonderful experience. I was not exercising consistently, and I was a smoker. February 5th I started the challenge and I quit smoking and became consistent with my exercise…”

(Nuvita)


Key Wellness Accomplishments by Participating Government Entities

Albuquerque Bernalillo County Water Utility AuthorityAuthority FIT, Shane Schumann, Health and Wellness Specialist

• 99 employees participated in a 6-week weight loss challenge, with over 425 total pounds lost.

• Established an employee smoking policy, which includes e-cigarettes and smokeless tobacco.

Sandoval CountyPatricia Miller, Human Resources DirectorSarah Garcia-Moehn, Senior Human Resources AnalystKatrina Smedley, HR Analyst (Lead Benefit Analyst)

• 50 employees enrolled in Nuvita Fitness League and 72% recorded physical activity over the entire 9-weeks. Employees engaged in 123 minutes average per week of quality exercise.

• 82 participants engaged in fun fitness activities including relay races, desk yoga, Salsa moves, a grocery store tour, and a cooking class to make a healthier enchilada without sacrificing flavor or tradition.

Southern Sandoval County Arroyo Flood Control Authority (SSCAFCA)Catherine Conran, Administrative Services and Educational Outreach Director

• Seven out of 10 staff utilized SSCAFCA’s wellness day benefit which can be earned 3 times per year for participating in qualified wellness activities.

• Two staff members went from participating in weekend physical activities to working out every morning before work.

• Another staff person lost 25 pounds in just over 6 months, and credited the wellness policy for getting started. Once the workout routine was es-tablished, the staff member felt so good, kept doing it, and now has a goal of “6-pack abs” by December!


City of Albuquerque Awarded for Employee Wellness Activities

• City of Albuquerque was recognized for the FOURTH CONSECUTIVE YEAR as a Gold Level Recipient of the American Heart Association’s 2016 Fit-Friendly Worksites recognition program. The award recognizes employers for efforts in building a healthier workplace. The award was a catalyst to improving the existing employee smoking policy by prohibiting the use of electronic cigarettes and smokeless tobacco products, in addition to cigarettes.

• Fruits and Veggies – More Matters Role Model Award by Produce for Better Health Foundation for increasing employees’ consumption of fruits and vegetables (2013, 2014, 2016)

TM

“Thank you for such an amazing facility. It was a huge stress reliever knowing that there was a quiet room to go pump in.” (Mother’s Room)Mother’s Room


• Expand the BetterHealth Ambassador program by recruiting employees from each department and more work locations.

• Implement evidence-based blood pressure reduction program in collaboration with American Heart Association.

• Educate employees about provisions in new and revised Administrative Instructions which allow flexible break time for lactation and prohibit use of electronic cigarettes and smokeless tobacco inside buildings, city vehicles, and near building entrances.

• Replace no smoking signs at building entrances with consistent and accurate signs.

• Develop “Use Your Gym Membership” campaigns.

• Introduce Healthy Weight Learning Academy.

• Expand wellness announcements in JohnnyBoards to Transit and Solid Waste Management departments to reach employees who do not regularly access work email accounts or intranet announcements.

• Bring back team-based Nuvita Fitness League in FY17 for City of Albuquerque employees.

Recommendationsfor Fiscal Year 2017

Health and well-being impact health care costs and productivity

✓ Less likely to visit emergency room ✓ Less likely to be admitted to hospital ✓ Less likely to have a short-term disability ✓ Lower involuntary and voluntary turnover ✓ Lower health care costs ✓ Fewer unscheduled absences ✓ Higher job performance ratings by supervisor ✓ Higher intention to stay with organization

– Jessica Grossmeier, PhD, MPH. “Linking Health Management Best Practices and Organizational Financial Performance.”

26th Annual Art & Science of Health Promotion Conference, Orlando, FL. April 29, 2016. Conference Presentation.


City of AlbuquerqueHuman Resources Department Insurance and Benefits Division7th Floor City Hall, Room 702PO Box 1293Albuquerque, NM 87103

FISCAL YEAR 2016 - City of Albuquerque · 2 City of Albuquerque and Participating Government...

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