First Quarter 2016 – Presentation 12 May, 2016

Henrik Borelius, CEO Tomas Björksiöö, CFO

Financial summary: Stable development in net sales, operating profit and cash flow

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Net sales SEK 2.5bn (2.4), growth 3.4%, adjusted growth 7.4 %

- Strong performance in own operations

Operating profit (EBITA) of SEK 197m (187), Operating margin (EBITA) of 8.0% (7.8)

- High occupancy and improved planning and processes

compensated for seasonality

Operating cash flow of SEK 143m (57)

Business highlights: Strong growth in own operations Net sales by contract model

3

-400

100

600

1 100

1 600

2 100

2 600

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1

Own operations Outsourcing Staffing Attendo

SEKm Q1 2016 Q1 2015 Chg (%)

Own operations 1,511 1,322 14.3

Outsourcing 769 818 -6.0

Staffing 192 251 (175*) -23.5 (9.7*)

SEKm

Highlights by contract model

Own operations

• Strong development of net sales, + 14.3%

• New openings: 4 new own homes for older people and

people with disabilities

• Construction of 4 new units started

• Total number of beds under construction: 737

• Attractive home care offering, growth of client base

Outsourcing operations

• Net sales decreased compared to previous year as a

result of contracts ended

• Won contracts with estimated annual sales of SEK 90m

balanced lost contracts of SEK 90m

• Two larger contracts won in quality tenders

Staffing operations

• Net sales increased 10%, adjusted for TT

deconsolidation, in a continued challenging market.

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TT deconsolidation

2013 2014 2015 2016

* Adjusted for subsidiary Terveyden Tuottajat deconsolidation, 31 december 2015

Own operations: Solid growth in beds in operation

650

780

595 611 654

887 922 855

918 827

861

755 737

5 646 5 609 6 233 6 385 6 493 6 709 7 084 7 348 7 509 7 745 7 751

8 612 8 807

Q313 Q114 Q314 Q213 Q115 Q315 Q413 Q214 Q414 Q215

No. of beds under construction1)

No. of beds in operation2)

New own units

4 1) Own nursing homes (care for older people) and own care homes (care for people with disabilities and social psychiatry), end of quarter

2) Own nursing homes (care for older people) and own care homes (care for people with disabilities, social psychiatry and individuals and families), end of quarter

Q415

Attendo Peiponhovi, Turku Finland

Open January 2016

Attendo Nissabogatan, Halmstad Sweden

Open February 2016

Attendo Kankaronmäki, Kouvola Finland

Open January 2016

Q113

Q313 Q114 Q314 Q213 Q115 Q315 Q413 Q214 Q414 Q215 Q415 Q113

Q116

Q116

Q1 2016

Market highlights: Continued strong interest in own units

5

54% 41%

3% 2%

Sweden Finland Norway Denmark

Net sales by country Market highlights

Sweden

• Strong demand within own units

• Nursing home deficit leads to need from public sector

for new solutions

• Outsourcing market still challenging

• City of Stockholm proposes changes in its freedom of

choice model (LOV). Freedom of choice to remain,

quality requirements to be increased

Finland

• Strong demand within own units

• Outsourcing and staffing markets still challenging

• SOTE reform proceeds:

- announcement about a possible proposal of

temporary restriction for municipalities to sign

combination contracts

- proposal regarding how to increase the role of

private provision

SOTE aims to increase freedom of choice, quality and productivity in care and health care

• New regional structure from 1/1 2019 – Care and healthcare services transferred from 301 municipalities/

20 hospital districts to 18 self-governing SOTE-regions

– Demanding specialist care handled in 5 larger regions

– No right to taxation – all funding to come from the state

• Freedom of choice and multi-producer model – Clear split between payor and provider through corporatization

– Private entry is welcome in all regions – government sets overall goal for

private share of market

– Level playing field guaranteed by treating public and private equally

– Four models for freedom of choice in health centers have been presented,

with different levels of service integration

• Higher quality at lower cost – By increasing the role of private provision and integrating services, the

government expects savings of €3bn by 2030

– Regions responsible for measuring quality and efficiency

of all providers

– Client should have the right to choose the best provider

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SEKm Q1 2016 Q1 2015 Change (%)

Net sales 2,472 2,391 3.4*

Organic 3.1 4.6 -

Acquired 0.9 1.9 -

Currency -0.6 2.8 -

Operating profit (EBITA) 197 187 5.3

Operating margin (EBITA ) 8.0 7.8 -

EBIT 184 178 3.4

Financial net -21 -104 -

Income tax -35 -17 -

Profit for the period 128 57 -

Diluted earnings per share, SEK 0.80 0.36 -

Stable organic growth and operating margin (EBITA)

* Adjusted for deconsolidation of subsidiary Terveyden Tuottajat (TT) and currency effect, net sales increased 7.4%

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+ Improved occupancy in units that were under start-up during Q1 2015

+ Improved planning and processes

- Seasonal effect

- Outsourcing contracts ended

Net +10m

Continued improvement in operating profit (EBITA)

9

Stable operating cash flow and significantly reduced net debt

SEKm Q1 2016 Q1 2015

Operating profit (EBITA) 197 187

Change in working capital and non cash items -8 -92

Cash flow after change in working capital 189 95 Net investments in tangible and intangible assets -46 -38

Operating cash flow 143 57

Interest received/paid -12 -75

Free cash flow 131 -18

Net of acquisitions / divestments -13 -79

Cash flow from financing -197 -8

Total cash flow -79 105

Net debt 2,732 4,233

Net debt/EBITDA 2.5x 4.3x

Attendo’s quality definition

Satisfied individuals

Systematic quality work based on

continuous improvement

Best available knowledge

2

3

1

Solid progress on quality and employee development

Examples from first quarter 2016

Client

survey

Values Projects

Implementation

plan/methods

• Attendo’s Quality Report was published for the fifth

consecutive year

- good progress with improvements in all

services offerings

- internal quality thermometer on highest level ever

• Examples of new appreciated ways of working:

- New model of dialogue meetings engages people

with disabilities

- Digital planning system “Mobile care”

- Virtual behavioral therapy supporting weight loss

groups

• Employees recognised for good achievements, for

example Queen Silvia Nursing Award

10

Client

survey

Values

External

inspections

Specific

events Internal

audit

Systematic

quality work

Risk

analysis

Projects

Implementation

plan/methods

Q&A

11

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