First Phone Call Questions

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Community Supporter First Call Top Questions ! Is there a special reason why you have chosen to support Anthony Nolan? Could you tell me a little bit more about your fundraising plans? I’m sure other people would love to get involved – who could help you? What else have you got going on at the moment? Observations Communication style: Where did they sound most passionate on the call: Any other observations for future calls: Ending the call: sum up actions, thank them and use their name then follow up immediately on your promised actions, write up call debrief and plan next steps in the development of the relationship

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Some top questions to ask on a first phone call with a fundraising supporter

Transcript of First Phone Call Questions

Page 1: First Phone Call Questions

Community Supporter First Call Top Questions!

• Is there a special reason why you have chosen to support Anthony Nolan?

• Could you tell me a little bit more about your fundraising plans?

• I’m sure other people would love to get involved – who could help you?

• What else have you got going on at the moment?

ObservationsCommunication style: Where did they sound most passionate on the call:Any other observations for future calls:

Ending the call: sum up actions, thank them and use their name then follow up immediately on your promised actions, write up call debrief and plan next steps in the development of the relationship