First Line Company Brochure 2013
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Transcript of First Line Company Brochure 2013
Steering and Suspension
WheelBearings
Braking Boots andGaiters
CoolingClutch
BeltsFiltersMountingsand Bushes
Cables Fuel PumpsStarters &Alternators
www.fi rstline.co.uk
First Line is an internationally renowned
distributor of matching OE components
and has over 30 years experience in the
automotive aftermarket.
From its beginnings as sole UK distributor
of Mann Filters, First Line is now
operating from over 140,000 square
feet (13,000m2) of warehouse space over
multiple locations, offering distribution
around the world, with the Headquarters
located in Oxfordshire, England.
First Line offers a leading range of over
12 product lines and works hard to build
long standing customer relations.
First Line is also the proud owner of
100 year old brand Borg & Beck, and has
invested in people, product development
and test equipment to maintain its leading
position in the 21st century.
> Over 30 years experience
> 160 staff
> Over 12 product groups
> Over 35,000 references
> Global logistics solutions
Our Growth
Welcome to First Line
www.borgandbeck.com
Quality Procedure
First Line take important steps to ensure the highest of quality is maintained:
> Factory inspections
> Product testing
> Visual inspection on arrival
> Continual inspections throughout supply
> Country specifi c quality control
Quality Guarantee
First Line ensure that the after sales careis to the highest standards:
> All products are covered bya comprehensive warranty
> Dedicated technical team toresolve any issues effi ciently
Quality Testing
Large investments has been made by the company to be able to test the products on site and give fast and accurate reports:
> Modern test centre
> Training facility
> Engineering staff
> Data printing analysis
Quality Certifi cates
The quality proceduresare demonstrated byquality certifi cates:
> R90
> ISO 9001:2008
> CTP
> Block ExemptionRegulation Proof
Our Quality
www.fi rstline.co.uk
Cross Reference> Major comparable suppliers
> Cross references on TecDocand webcat
> Cross references on request
> OE cross references
Pricing> Researched, market specifi c
> Profi t through the chain
> Dedicated analytical team
Logistics> Excellent reliability & fl exibility from a
wide range of Logistics service providers
> Longstanding carrier relationships, offering a fast & professional approach
> Experience in global parcel &pallet distribution
Online Cataloguewww.fi rstline.co.uk/webcat> Free and simple to use
> Graphics to aid identifi cation
> Updated weekly
> Researchedvehicle database
> TecDoc
> MAM
> TecCom
Technical Support> Product support & testing
> Training
> Full time product engineers
> Technical bulletins
Online Clutch Warranty Claims Portal> Quick & easy process with full technical report> Upload photos from your camera / smart phone> Get a response within 5 working days
www.bbwarranty.com
> Updated weekly
vehicle database
Research & Development
www.borgandbeck.com
First Line offers a
leading range of over
12 product lines, for
passenger cars and light
commercial vehicles. We
focus on quality, range,
service, and availability.
> Over 3,600 models
> New to range added monthly
> Growing product portfolio
> 47 product families
Products
Ove
r 2
,400 references
Ove
r 3
,800 references
O
ver 400 references
Ove
r 1
,900 references
Ove
r 1
,100 references
Over 1,600 reference
s
Over 800 references
Over 2,000 references
Over 500 references
Over 2,000 re
fere
nce
s
Over 1,000 references
Over 1,500 references
Over 6,000 references
Andrew McCluskeyExport Sales Manager (Western Europe)a.mccluskey@fi rstline.co.uk+44 (0) 7885406983
We have distribution centers in:
> UK (Headquarters)
> Northern Ireland
> Spain(Valencia, Malaga, Corunna)
> Benelux
> Hungary
Kevin NeaversonGeneral Export Managerk.neaverson@fi rstline.co.uk+44 (0) 7725263874
Terry FisherGeneral Sales Manager (UK)t.fi sher@fi rstline.co.uk+44 (0) 7831484957
www.fi rstline.co.uk
Davide Piaser Export Sales Manager (Eastern Europe)d.piaser@fi rstline.co.uk+44 (0) 7970202953
Company Representation
www.borgandbeck.com
Range
> First to market withnew product
> Growing product portfolio
> New to range highlightsadded monthly
Availability
> Consistently high fi rstpick availability
> Back order facilities
> Improved stock management for customers
> Late cut off time
Quality
> Quality checking process
> In house testing facilities
> Complete technical support
> Technical training available
> Quality certifi cates
> Comprehensive warranty
Service
> Dedicated sales andsupport team
> Full marketing solutions
> Multi-lingual staff
> Easy to deal with offering considered stockmanagement programmes
Summary
Sales. +44 (0) 1869 248 484Technical. +44 (0) 1869 329 709
Fax. +44 (0) 1869 240 472
Chalker Way, Oxfordshire, OX16 4XD, UK
www.fi rstline.co.uk www.borgandbeck.com