First Line Company Brochure 2013

8
Steering and Suspension Wheel Bearings Braking Boots and Gaiters Cooling Clutch Belts Filters Mountings and Bushes Cables Fuel Pumps Starters & Alternators

description

First Line Company Brochure 2013

Transcript of First Line Company Brochure 2013

Page 1: First Line Company Brochure 2013

Steering and Suspension

WheelBearings

Braking Boots andGaiters

CoolingClutch

BeltsFiltersMountingsand Bushes

Cables Fuel PumpsStarters &Alternators

Page 2: First Line Company Brochure 2013

www.fi rstline.co.uk

First Line is an internationally renowned

distributor of matching OE components

and has over 30 years experience in the

automotive aftermarket.

From its beginnings as sole UK distributor

of Mann Filters, First Line is now

operating from over 140,000 square

feet (13,000m2) of warehouse space over

multiple locations, offering distribution

around the world, with the Headquarters

located in Oxfordshire, England.

First Line offers a leading range of over

12 product lines and works hard to build

long standing customer relations.

First Line is also the proud owner of

100 year old brand Borg & Beck, and has

invested in people, product development

and test equipment to maintain its leading

position in the 21st century.

> Over 30 years experience

> 160 staff

> Over 12 product groups

> Over 35,000 references

> Global logistics solutions

Our Growth

Welcome to First Line

Page 3: First Line Company Brochure 2013

www.borgandbeck.com

Quality Procedure

First Line take important steps to ensure the highest of quality is maintained:

> Factory inspections

> Product testing

> Visual inspection on arrival

> Continual inspections throughout supply

> Country specifi c quality control

Quality Guarantee

First Line ensure that the after sales careis to the highest standards:

> All products are covered bya comprehensive warranty

> Dedicated technical team toresolve any issues effi ciently

Quality Testing

Large investments has been made by the company to be able to test the products on site and give fast and accurate reports:

> Modern test centre

> Training facility

> Engineering staff

> Data printing analysis

Quality Certifi cates

The quality proceduresare demonstrated byquality certifi cates:

> R90

> ISO 9001:2008

> CTP

> Block ExemptionRegulation Proof

Our Quality

Page 4: First Line Company Brochure 2013

www.fi rstline.co.uk

Cross Reference> Major comparable suppliers

> Cross references on TecDocand webcat

> Cross references on request

> OE cross references

Pricing> Researched, market specifi c

> Profi t through the chain

> Dedicated analytical team

Logistics> Excellent reliability & fl exibility from a

wide range of Logistics service providers

> Longstanding carrier relationships, offering a fast & professional approach

> Experience in global parcel &pallet distribution

Online Cataloguewww.fi rstline.co.uk/webcat> Free and simple to use

> Graphics to aid identifi cation

> Updated weekly

> Researchedvehicle database

> TecDoc

> MAM

> TecCom

Technical Support> Product support & testing

> Training

> Full time product engineers

> Technical bulletins

Online Clutch Warranty Claims Portal> Quick & easy process with full technical report> Upload photos from your camera / smart phone> Get a response within 5 working days

www.bbwarranty.com

> Updated weekly

vehicle database

Research & Development

Page 5: First Line Company Brochure 2013

www.borgandbeck.com

First Line offers a

leading range of over

12 product lines, for

passenger cars and light

commercial vehicles. We

focus on quality, range,

service, and availability.

> Over 3,600 models

> New to range added monthly

> Growing product portfolio

> 47 product families

Products

Ove

r 2

,400 references

Ove

r 3

,800 references

O

ver 400 references

Ove

r 1

,900 references

Ove

r 1

,100 references

Over 1,600 reference

s

Over 800 references

Over 2,000 references

Over 500 references

Over 2,000 re

fere

nce

s

Over 1,000 references

Over 1,500 references

Over 6,000 references

Page 6: First Line Company Brochure 2013

Andrew McCluskeyExport Sales Manager (Western Europe)a.mccluskey@fi rstline.co.uk+44 (0) 7885406983

We have distribution centers in:

> UK (Headquarters)

> Northern Ireland

> Spain(Valencia, Malaga, Corunna)

> Benelux

> Hungary

Kevin NeaversonGeneral Export Managerk.neaverson@fi rstline.co.uk+44 (0) 7725263874

Terry FisherGeneral Sales Manager (UK)t.fi sher@fi rstline.co.uk+44 (0) 7831484957

www.fi rstline.co.uk

Davide Piaser Export Sales Manager (Eastern Europe)d.piaser@fi rstline.co.uk+44 (0) 7970202953

Company Representation

Page 7: First Line Company Brochure 2013

www.borgandbeck.com

Range

> First to market withnew product

> Growing product portfolio

> New to range highlightsadded monthly

Availability

> Consistently high fi rstpick availability

> Back order facilities

> Improved stock management for customers

> Late cut off time

Quality

> Quality checking process

> In house testing facilities

> Complete technical support

> Technical training available

> Quality certifi cates

> Comprehensive warranty

Service

> Dedicated sales andsupport team

> Full marketing solutions

> Multi-lingual staff

> Easy to deal with offering considered stockmanagement programmes

Summary

Page 8: First Line Company Brochure 2013

Sales. +44 (0) 1869 248 484Technical. +44 (0) 1869 329 709

Fax. +44 (0) 1869 240 472

Chalker Way, Oxfordshire, OX16 4XD, UK

www.fi rstline.co.uk www.borgandbeck.com