First Aid Procedures

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First Aid Procedures Page 1 of 6Version: 2

Once PRINTED, this is an UNCONTROLLED DOCUMENT. Refer to Policy Portal for latest version.CQUniversity CRICOS Provider Codes: QLD - 00219C; NSW - 01315F; VIC - 01624D

FIRST AID PROCEDURES

PURPOSE

CQUniversity has an obligation under the Queensland Work Health and Safety Act 2011 to provide asafe and healthy environment for all CQUniversity staff, students, sub-contractors (and their staff) as wellas visitors to the University campuses and/or workplaces. While most business is conducted onUniversity campuses, some activities are conducted off site. These procedures have been developed toprovide a safe system of work to manage first aid facilities in the workplace.

PROCEDURES

These procedures apply to all CQUniversity staff, students, contractors, sub-contractors (and their staff)as well as visitors to the University campuses and workplaces. It also specifies the minimumrequirements for the provision and ongoing maintenance of first aid services, personnel training and firstaid equipment for the University. While all staff are encouraged to obtain first aid qualifications as part oftheir personal development, only nominated staff will be appointed as University approved First AidOfficers.

1 Risk Management

CQUniversity managers/supervisors will adopt a formal risk management approach (in consultation withstaff) to determine the level of first aid facilities and services (including the numbers of appointed FirstAid Officers and first aid kit contents) that are to be provided in each workplace.

The five basic steps in the workplace health and safety risk management process set out in the How toManage Work Health and Safety Risks, Code of Practice 2011 must be followed to manage exposure torisks.

Preparation

Step 1 Identify all hazards.

Step 2 Assess the risks these hazards create.

Step 3 Decide on measures to control the risk.

Step 4 Implement appropriate control measures.

Step 5 Monitor the control measures and review the process.

2 Emergency Contact

In the event of an emergency the following emergency contacts for CQUniversity are:

Police, Ambulance, Fire 000;

Police, Ambulance, Fire (Internal to CQUni) 0 000;

Emergency Services via mobile (if in remote regions) 112;

CQUniversity Security Emergency Contact (Internal to CQUni) 1331 or call mobile phone0418 792 982.

PROCEDURES


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3 Categories of First Aid Personnel

There are two categories of persons who provide first aid services at CQUniversity workplaces.

3.1 Appointed First Aid Officers hold a current nationally accredited certificate Apply First Aid andCardiopulmonary Resuscitation, or equivalent qualification and have been approved by theUniversity to receive a specific first aid allowance to undertake first aid activities.

3.2 Other staff within the University may hold first aid qualifications either as part of their personaldevelopment or have obtained their qualifications privately. These staff members do not havespecific first aid duties and are not paid an allowance by the University.

4 Number and Placement of Appointed First Aid Officers

Consideration will be given to: the types of hazards present/identified including the nature of the work,size and location of the workplace, number and distribution of workers present, the frequency ofexposure that may cause an injury or illness, duration of this exposure and the expected severity of theconsequences.

4.1 The choice of first aid facilities and services should be based on the outcome of the riskassessment process. In making this decision, it is ideal if at least one First Aid Officer is appointedfor each work unit. It is desirable that this person has an alternate who can assume their duty if thenominated person is unavailable. (This may be the appointed First Aid Officer from another workunit.) Remember all University Security staff are appointed First Aid Officers for the whole ofUniversity.

4.2 It is the responsibility of area managers/supervisors to nominate appropriate staff members asappointed First Aid Officers and to encourage as many staff as possible to receive training in firstaid regardless of whether (or not) these people are appointed as First Aid Officers.

4.3 An initial audit of the workplace to determine the required first aid staffing levels is to be conductedby area managers/supervisors within one month of the date of approval of these Procedures. TheSafety and Environment Unit can supply information to assist in this survey if requested.

4.4 In high risk areas, or isolated areas, additional First Aid Officers may need to be appointed at thediscretion of the area manager/supervisor. Supervisors will ensure that the Safety andEnvironment Unit is kept fully informed as to status of appointed First Aid Officers under theircontrol.

5 Workers Entering a Confined Space

The first aid requirements for employees entering confined spaces are controlled by Australian and New

Zealand Standards AS/NZS 2865. This standard requires that First Aid Officers be appointed to everycrew which enters a confined space, and that all other crew members shall be trained inCardiopulmonary Resuscitation (CPR). Supervisors shall take this requirement into consideration whendetermining the number of appointed First Aid Officers within their area of responsibility.

6 After Hours or if a First Aid Officer is Not Available

All CQUniversity Security Officers hold a current nationally accredited certificate Apply First Aid andCardiopulmonary Resuscitation, or equivalent qualifications. At times when an appointed First Aid Officeris not available, medical assistance should be sought immediately, either by contacting Security staff orQueensland Ambulance Services (QAS).


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7 Nomination for Appointment as a First Aid Officer

As from the date of approval of these Procedures, any increase in the number of Appointed First AidOfficers must be made with the prior approval of area managers/supervisors. Existing appointed First AidOfficers will retain their appointment whilst there is an identified need, as determined and approved bythe manager/supervisor and their first aid qualifications remain current.

CQUniversity Campus Management, Area Managers and Supervisors are responsible for the

submission of the Confirmation of Appointment document to the Safety and Environment Unit, for therelevant award allowance to be paid to the staff member.

8 Appointment

The appointment of First Aid Officers will be for the term of the currency of their first aid qualifications,unless specified otherwise by Campus Management, Area Managers and Supervisors who will notify theSafety and Environment Unit of the nomination. An example of this situation may occur when theappointed First Aid Officer is on leave and another staff member temporarily takes on the role for a setperiod of time.

9 Supply of First Aid Equipment

CQUniversity Campus Management, Area Managers and Supervisors will provide first aid facilities asper First Aid Code of Practice 2004. These facilities will include first aid kits that will be located inconspicuous and easily accessible locations throughout the workplaces. Additional first aid kits may beprovided for vehicles and plant in cases where employees are required to perform duties in areas wherefirst aid treatment may not be readily available.

9.1 In a work environment where specific injuries and illness such as burns, lacerations and bites andstings may occur, additional suitable items shall be provided and would be highlighted in theassociated risk assessment completed by the area staff.

9.2 First aid kits will display the name of the person responsible for the kit plus the appointed First AidOfficer and contact information plus a list of first aid contents and first aid treatment forms.

9.3 The purchase of specialised first aid equipment for the University such as defibrillator, oxy-vivas,and oxygen therapy equipment will be at the recommendation of the CQUniversity Health, Safetyand Environment Committee. Application for the purchase and inclusion of specialised equipmentas mentioned above will be determined by the risk assessment process and progressed from thearea Health, Safety and Environment Advisory Committee (H,S&EAC) to the University Health,Safety & Environment Committee (H,S&EC) for consideration.

10 Location and Maintenance of First Aid Kits

10.1 First Aid Kits are provided in established locations on the various University Campuses and anyrelocation of these kits from this location is to be approved by the Manager, Safety andEnvironment. The physical location of kits can be found on the wall mounted University EvacuationSignage or electronically on the University Fire Evacuation Program (FEP).

10.2The appointed First Aid Officer is to inspect and maintain the first aid equipment situated withintheir designated workplaces and ensure the kits are replenished with first aid items. The contentsof the first aid kits are maintained to a level by virtue of the activities and the risk of injury. First aidkits should be stocked with disposable items when possible to minimise cross infection. Kits shouldbe regularly checked (at least monthly) to ensure there is adequate stock.

10.3 In instances where the kit is located inside a wall mounted cupboard the cupboard door will beclearly marked with a white cross on a green background indicating the location of the first aid kit.


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The contents of a standard kit, suitable for a low risk work environment such as an officeenvironment will be as indicated in the CQUniversityFirst Aid contents list.

10.4 First aid supplies are available from suppliers such as St J ohns Ambulance, a local pharmacy or aUniversity supplier such as Corporate Express. Costs associated with maintaining the supplies ofthe first aid kits are the responsibility of each faculty, campus, and/or division/directorate where thekit is located.

11 Incident Recording

A record of the first aid treatment provided should be made on the University First Aid Record andTreatment Form and kept in a central location within the area/office. Any use of contents in the first aidkit should relate to an injury / incident / illness and anIncident Reportcompleted either by the First AidOfficer or the injured person and forwarded to the Safety and Environment Unit ([email protected] 41/G.10) within 24 hours of the occurrence, as per the University incident reporting procedure.All information related to first aid treatments shall be treated confidentially.

12 Managing Risk of Exposure to Biological Hazards

12.1 Appointed University First Aid Officers are strongly encouraged to undertake vaccinations againstdiseases such as Hepatitis B and Tetanus. CQUniversity will provide information and immunisationto appointed First Aid Officers upon request.

12.2 Good hygiene standards such as washing your hands and arms with soap and water prior toadministering a first aid treatment along with wearing appropriate personal protective equipmentsuch as disposable gloves and face protection if required, will help to create a barrier againstinfection. Clean up any spills of contaminated waste immediately after the treatment and dispose ofwastes appropriately. For further information on management of blood and body fluid spills refer tothe CQUniversitySafety Health Environment Workcover Sustainability Needlestick and OtherBlood and Body Fluid Exposures Procedures.

13 Training

13.1 CQUniversity appointed First Aid Officers are required to renew their Apply First Aid Certificateevery three years and undertake the Cardio Pulmonary Resuscitation and/or AdvancedResuscitation component of their Apply First Aid Certificate annually. Staff are required to haveprior approval from their manager/supervisor to attend this training.

13.2 Staff will use an Australian Nationally Recognised Training provider such as QueenslandAmbulance Service, St J ohns Ambulance, Surf Life Saving or the University nominated trainingprovider to gain their accreditation. University divisions, directorates, faculties and schools will beresponsible for all costs associated with the provision of first aid training as per the staffdevelopment process.

14 Training Records

14.1 Appointed First Aid Officers are required to keep the original copy of their first aid qualifications fortheir own personal records and forward a certified copy of their certificate or recertification to theSafety and Environment Unit.

14.2 The Safety and Environment Unit is responsible for establishing and maintaining a central record ofall staff who have been appointed as First Aid Officers within the University.

15 Allowance Notification

15.1 A first aid allowance (in accordance with the current Enterprise Agreement) is paid to staff whohave been appointed by the University as a First Aid Officer and hold a current nationally
https://my.cqu.edu.au/documents/10165/2597873/First+Aid+Kits+-+Contents+List/870f98fc-4939-4ffa-b4a4-a4a4ff0f4ea9https://my.cqu.edu.au/documents/10165/2597873/First+Aid+Kits+-+Contents+List/870f98fc-4939-4ffa-b4a4-a4a4ff0f4ea9https://my.cqu.edu.au/documents/10165/2597873/First+Aid+Kits+-+Contents+List/870f98fc-4939-4ffa-b4a4-a4a4ff0f4ea9https://my.cqu.edu.au/documents/10165/2597873/First+Aid+Record+and+Treatment+Form/2efedf7a-fedc-487a-bce0-c3ccb1be9e5fhttps://my.cqu.edu.au/documents/10165/2597873/First+Aid+Record+and+Treatment+Form/2efedf7a-fedc-487a-bce0-c3ccb1be9e5fhttps://my.cqu.edu.au/documents/10165/2597873/First+Aid+Record+and+Treatment+Form/2efedf7a-fedc-487a-bce0-c3ccb1be9e5fhttps://my.cqu.edu.au/documents/10165/2597873/First+Aid+Record+and+Treatment+Form/2efedf7a-fedc-487a-bce0-c3ccb1be9e5fhttps://my.cqu.edu.au/documents/10165/2597873/Incident+Report+Form/653cce63-4862-4fa6-9708-f66d55e79a3fhttps://my.cqu.edu.au/documents/10165/2597873/Incident+Report+Form/653cce63-4862-4fa6-9708-f66d55e79a3fhttps://my.cqu.edu.au/documents/10165/2597873/Incident+Report+Form/653cce63-4862-4fa6-9708-f66d55e79a3fmailto:[email protected]:[email protected]:[email protected]://policy.cqu.edu.au/Policy/policy_list.dohttp://policy.cqu.edu.au/Policy/policy_list.dohttp://policy.cqu.edu.au/Policy/policy_list.dohttp://policy.cqu.edu.au/Policy/policy_list.dohttp://policy.cqu.edu.au/Policy/policy_list.dohttp://policy.cqu.edu.au/Policy/policy_list.domailto:[email protected]://my.cqu.edu.au/documents/10165/2597873/Incident+Report+Form/653cce63-4862-4fa6-9708-f66d55e79a3fhttps://my.cqu.edu.au/documents/10165/2597873/First+Aid+Record+and+Treatment+Form/2efedf7a-fedc-487a-bce0-c3ccb1be9e5fhttps://my.cqu.edu.au/documents/10165/2597873/First+Aid+Record+and+Treatment+Form/2efedf7a-fedc-487a-bce0-c3ccb1be9e5fhttps://my.cqu.edu.au/documents/10165/2597873/First+Aid+Kits+-+Contents+List/870f98fc-4939-4ffa-b4a4-a4a4ff0f4ea9


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accredited certificate in Apply First Aid and Cardiopulmonary Resuscitation, or equivalentqualifications (or higher level).

15.2 The University will not recognise any personnel as the appointed First Aid Officer, and therefore noallowance will be paid, unless their Apply First Aid Certificate plus the CardiopulmonaryResuscitation component is current.

15.3 Staff will not be back paid to the expiry of their certificate or the Cardiopulmonary Resuscitation

component if there is a gap between the expiry date and recertification.

DEFINITIONS

All terminology used within this policy is consistent with definitions in theCQUniversity Glossary.

In addition, the following terms and definitions are relevant to these specific Procedures.

First aid means the immediate care given to an ill or injured person until more advanced care arrives orthe person recovers. (First Aid - Code of Practice 2004)

First aid equipment includes a first aid kit. (First Aid - Code of Practice 2004)

First aid facilities include a first aid room. (First Aid - Code of Practice 2004)

First aid personnel means a person with a first aid qualification. (First Aid - Code of Practice 2004)

First aid qualification means:

current Apply First Aid (formerly known as Senior First Aid) or Occupational First Aid qualification;

Qualifications which provide for equivalent competencies. (First Aid - Code of Practice 2004).

RESPONSIBILITIES

The Manager, Safety and Environment Unit is responsible for ensuring these procedures are followed.

RECORDS

All records relevant to these procedures are to be maintained in a recognised University recordkeepingsystem.

SUPPORTING DOCUMENTS

First Aid - Code of Practice 2004

How to Manage Work Health and Safety Risks Code of Practice 2011Work Health and Safety Act 2011Work Health and Safety Regulations 2011AS/NZS 2865 - Safe working in a Confined SpaceCQUniversity Staff Study Support Policy and Procedures

The following documents are available from thePeople and Culture document portal:

First Aid Record Form;

Incident/Hazard Report;

First Aid Contents List;

First Aid Risk Assessment;

Confirmation of Appointment as a First Aid Officer.
http://glossary.cqu.edu.au/Glossary/index.jsphttp://glossary.cqu.edu.au/Glossary/index.jsphttp://glossary.cqu.edu.au/Glossary/index.jsphttp://www.deir.qld.gov.au/workplace/resources/pdfs/first-aid-cop-2004.pdfhttp://www.deir.qld.gov.au/workplace/resources/pdfs/first-aid-cop-2004.pdfhttp://www.deir.qld.gov.au/workplace/resources/pdfs/manage-whs-risks-cop-2011.pdfhttp://www.deir.qld.gov.au/workplace/resources/pdfs/manage-whs-risks-cop-2011.pdfhttp://www.legislation.qld.gov.au/LEGISLTN/CURRENT/W/WorkHSA11.pdfhttp://www.legislation.qld.gov.au/LEGISLTN/CURRENT/W/WorkHSA11.pdfhttp://www.legislation.qld.gov.au/LEGISLTN/CURRENT/W/WorkHSR11.pdfhttp://www.legislation.qld.gov.au/LEGISLTN/CURRENT/W/WorkHSR11.pdfhttp://www.google.com.au/url?sa=t&rct=j&q=as%20nzs%202865%20safe%20working%20in%20a%20confined%20space&source=web&cd=1&cad=rja&ved=0CEIQFjAA&url=http%3A%2F%2Fwww.legislation.act.gov.au%2FUpdates%2FOHSCODES%2F95-30%2520ConfinedSpaceCoP_AS2865-1995.pdf&ei=A9lQUfH4IuXYige1_YCQCw&usg=AFQjCNEu1zv75ektvNqAOxvE5xohK1FzLQhttp://www.google.com.au/url?sa=t&rct=j&q=as%20nzs%202865%20safe%20working%20in%20a%20confined%20space&source=web&cd=1&cad=rja&ved=0CEIQFjAA&url=http%3A%2F%2Fwww.legislation.act.gov.au%2FUpdates%2FOHSCODES%2F95-30%2520ConfinedSpaceCoP_AS2865-1995.pdf&ei=A9lQUfH4IuXYige1_YCQCw&usg=AFQjCNEu1zv75ektvNqAOxvE5xohK1FzLQhttp://policy.cqu.edu.au/Policy/policy_list.dohttps://my.cqu.edu.au/group/staff-portal/staff-docs/-/document_library_display/Vzj6/view/2597873?_110_INSTANCE_Vzj6_redirect=https%3A%2F%2Fmy.cqu.edu.au%2Fgroup%2Fstaff-portal%2Fstaff-docs%2F-%2Fdocument_library_display%2FVzj6%2Fview%2F1797218%3F_110_INSTANCE_Vzj6_redirect%3Dhttps%253A%252F%252Fmy.cqu.edu.au%252Fgroup%252Fstaff-portal%252Fstaff-docs%252F-%252Fdocument_library_display%252FVzj6%252Fview%252F1798828%253F_110_INSTANCE_Vzj6_redirect%253Dhttps%25253A%25252F%25252Fmy.cqu.edu.au%25252Fgroup%25252Fstaff-portal%25252Fstaff-docs%25253Fp_p_id%25253D110_INSTANCE_Vzj6%252526p_p_lifecycle%25253D0%252526p_p_state%25253Dnormal%252526p_p_mode%25253Dview%252526p_p_col_id%25253Dcolumn-2%252526p_p_col_count%25253D1https://my.cqu.edu.au/group/staff-portal/staff-docs/-/document_library_display/Vzj6/view/2597873?_110_INSTANCE_Vzj6_redirect=https%3A%2F%2Fmy.cqu.edu.au%2Fgroup%2Fstaff-portal%2Fstaff-docs%2F-%2Fdocument_library_display%2FVzj6%2Fview%2F1797218%3F_110_INSTANCE_Vzj6_redirect%3Dhttps%253A%252F%252Fmy.cqu.edu.au%252Fgroup%252Fstaff-portal%252Fstaff-docs%252F-%252Fdocument_library_display%252FVzj6%252Fview%252F1798828%253F_110_INSTANCE_Vzj6_redirect%253Dhttps%25253A%25252F%25252Fmy.cqu.edu.au%25252Fgroup%25252Fstaff-portal%25252Fstaff-docs%25253Fp_p_id%25253D110_INSTANCE_Vzj6%252526p_p_lifecycle%25253D0%252526p_p_state%25253Dnormal%252526p_p_mode%25253Dview%252526p_p_col_id%25253Dcolumn-2%252526p_p_col_count%25253D1https://my.cqu.edu.au/group/staff-portal/staff-docs/-/document_library_display/Vzj6/view/2597873?_110_INSTANCE_Vzj6_redirect=https%3A%2F%2Fmy.cqu.edu.au%2Fgroup%2Fstaff-portal%2Fstaff-docs%2F-%2Fdocument_library_display%2FVzj6%2Fview%2F1797218%3F_110_INSTANCE_Vzj6_redirect%3Dhttps%253A%252F%252Fmy.cqu.edu.au%252Fgroup%252Fstaff-portal%252Fstaff-docs%252F-%252Fdocument_library_display%252FVzj6%252Fview%252F1798828%253F_110_INSTANCE_Vzj6_redirect%253Dhttps%25253A%25252F%25252Fmy.cqu.edu.au%25252Fgroup%25252Fstaff-portal%25252Fstaff-docs%25253Fp_p_id%25253D110_INSTANCE_Vzj6%252526p_p_lifecycle%25253D0%252526p_p_state%25253Dnormal%252526p_p_mode%25253Dview%252526p_p_col_id%25253Dcolumn-2%252526p_p_col_count%25253D1https://my.cqu.edu.au/group/staff-portal/staff-docs/-/document_library_display/Vzj6/view/2597873?_110_INSTANCE_Vzj6_redirect=https%3A%2F%2Fmy.cqu.edu.au%2Fgroup%2Fstaff-portal%2Fstaff-docs%2F-%2Fdocument_library_display%2FVzj6%2Fview%2F1797218%3F_110_INSTANCE_Vzj6_redirect%3Dhttps%253A%252F%252Fmy.cqu.edu.au%252Fgroup%252Fstaff-portal%252Fstaff-docs%252F-%252Fdocument_library_display%252FVzj6%252Fview%252F1798828%253F_110_INSTANCE_Vzj6_redirect%253Dhttps%25253A%25252F%25252Fmy.cqu.edu.au%25252Fgroup%25252Fstaff-portal%25252Fstaff-docs%25253Fp_p_id%25253D110_INSTANCE_Vzj6%252526p_p_lifecycle%25253D0%252526p_p_state%25253Dnormal%252526p_p_mode%25253Dview%252526p_p_col_id%25253Dcolumn-2%252526p_p_col_count%25253D1http://policy.cqu.edu.au/Policy/policy_list.dohttp://www.google.com.au/url?sa=t&rct=j&q=as%20nzs%202865%20safe%20working%20in%20a%20confined%20space&source=web&cd=1&cad=rja&ved=0CEIQFjAA&url=http%3A%2F%2Fwww.legislation.act.gov.au%2FUpdates%2FOHSCODES%2F95-30%2520ConfinedSpaceCoP_AS2865-1995.pdf&ei=A9lQUfH4IuXYige1_YCQCw&usg=AFQjCNEu1zv75ektvNqAOxvE5xohK1FzLQhttp://www.legislation.qld.gov.au/LEGISLTN/CURRENT/W/WorkHSR11.pdfhttp://www.legislation.qld.gov.au/LEGISLTN/CURRENT/W/WorkHSA11.pdfhttp://www.deir.qld.gov.au/workplace/resources/pdfs/manage-whs-risks-cop-2011.pdfhttp://www.deir.qld.gov.au/workplace/resources/pdfs/first-aid-cop-2004.pdfhttp://glossary.cqu.edu.au/Glossary/index.jsp


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REFERENCES

CQUniversity would like to thank the following people for their support and assistance during thedevelopment of this document:

University of Wollongong First Aid Guidelines;

Rockhampton Regional Council First Aid Procedure;

Charles Sturt University First Aid Policy.

Queensland Parliamentary Counsel, Work Health and Safety Act 2011, Reprint 29 August 2012 [on line]http://www.legislation.qld.gov.au/LEGISLTN/ACTS/2011/11AC018.pdf[Accessed March 2013]

Queensland Parliamentary Counsel, Work Health and Safety Regulation 2011, Reprint 1 J anuary 2013[on line]http://www.legislation.qld.gov.au/LEGISLTN/CURRENT/W/WorkHSR11.pdf[Accessed March2013]

Queensland Department of J ustice and Attorney General, First Aid - Code of Practice 2004http://www.deir.qld.gov.au/workplace/resources/pdfs/first-aid-cop-2004.pdf[Accessed March 2013]

Queensland Department of J ustice and Attorney General, How to Manage Work Health and Safety RisksCode of Practice 2011,http://www.deir.qld.gov.au/workplace/resources/pdfs/manage-whs-risks-cop-2011.pdf[Accessed March 2013]

Approval Authority Vice-Chancellor and PresidentAdministrator Director, People and CultureOriginal Approval Date 31 J anuary 1996Amendment History Vice-President and Registrar 30 J uly 2001; Vice-President and Registrar 14

J uly 2003; Registrar and Chief Compliance Officer 15 April 2004; Registrarand Chief Compliance Officer 19 August 2004; Vice-Chancellor and

President 14 April 2011; Minor amendments 26 March 2013.Date of Next Review 14 April 2014Related Documents
http://www.legislation.qld.gov.au/LEGISLTN/CURRENT/W/WorkHSR11.pdfhttp://www.legislation.qld.gov.au/LEGISLTN/CURRENT/W/WorkHSR11.pdfhttp://www.legislation.qld.gov.au/LEGISLTN/CURRENT/W/WorkHSR11.pdfhttp://www.deir.qld.gov.au/workplace/resources/pdfs/first-aid-cop-2004.pdfhttp://www.deir.qld.gov.au/workplace/resources/pdfs/first-aid-cop-2004.pdfhttp://www.deir.qld.gov.au/workplace/resources/pdfs/manage-whs-risks-cop-2011.pdfhttp://www.deir.qld.gov.au/workplace/resources/pdfs/manage-whs-risks-cop-2011.pdfhttp://www.deir.qld.gov.au/workplace/resources/pdfs/manage-whs-risks-cop-2011.pdfhttp://www.deir.qld.gov.au/workplace/resources/pdfs/manage-whs-risks-cop-2011.pdfhttp://www.deir.qld.gov.au/workplace/resources/pdfs/manage-whs-risks-cop-2011.pdfhttp://www.deir.qld.gov.au/workplace/resources/pdfs/manage-whs-risks-cop-2011.pdfhttp://www.deir.qld.gov.au/workplace/resources/pdfs/first-aid-cop-2004.pdfhttp://www.legislation.qld.gov.au/LEGISLTN/CURRENT/W/WorkHSR11.pdf

First Aid Procedures

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