Financial Report - VKim TS 9-14 jb aligned with Trading ......Tajinder Sandhu, CFO Phil Ballance,...

Tajinder Sandhu, CFO

Phil Ballance, Senior Sales Director EMEA, UK Sales

17 September 2015

ServicePower PLC2015 Proactive One2One Investors Forum

www.servicepower.com Confidential and Proprietary, ServicePower Technologies

Disclaimer

This presentation is designed to provide information about ServicePower plc and its business and operations. It is intended as general information only and is not

to be relied upon for any particular purpose. In particular, no information contained in this presentation constitutes, or shall be deemed to constitute, an invitation to

invest or otherwise deal in any securities of ServicePower plc. Although we endeavour to ensure that the content of this presentation is accurate and up-to-date,

ServicePower plc gives no representations or warranty as to the accuracy or completeness of any information contained in this presentation.

Accordingly, no liability is accepted by such persons and they shall not be liable for any direct, indirect or consequential loss (including without limitation loss of

profit) or damage suffered by any person resulting from the use of the information contained in this presentation, or for any opinions expressed by any such person,

or any errors, omissions or misstatements made by any of them. Nothing in this notice excludes any remedy in respect to fraud or fraudulent misrepresentation.

This presentation is being supplied to you solely for your information and may not be copied, distributed, published, reproduced in whole or in part or disclosed to

any person or for any purpose whatsoever at any time. This disclaimer forms an integral part of this presentation, and this presentation is incomplete without it.

This presentation contains forward-looking statements, beliefs and opinions, which involve risks and uncertainties. Actual results and developments may differ

materially from those expressed or implied by these statements, beliefs or opinions depending on a variety of factors. Accordingly, there can be no assurance that

the projections or developments will be achieved and no representation or warranty is given as to the reasonableness or achievability, and no reliance should be

placed on any projections, estimations or forecasts or the statements, beliefs and opinions expressed herein. In addition, this presentation contains historical

information and it should be noted that past performance cannot be relied on as a guide for future performance.

This notice is to interpreted and construed in accordance with English law and any claims or disputes arising out of, or in connection with, this notice shall be

subject to the exclusive jurisdiction of the English courts. By accepting this presentation, you agree to be bound by the foregoing restrictions.

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Agenda

Introduction & Highlights• Tajinder Sandhu, CFO

Financial Review• Tajinder Sandhu, CFO

Business Development• Phil Balance, Senior Sales Director EMEA, UK Sales

Conclusions & Questions

“ServicePower provides connected field services solutions that bring

together all aspects of the field service value chain through the use of

innovative technology that accelerates business efficiency gains and

customer satisfaction while reducing costs.”

.3

www.servicepower.com Confidential and Proprietary, ServicePower Technologieswww.servicepower.com Confidential and Proprietary, ServicePower Technologieswww.servicepower.com Confidential and Proprietary, ServicePower Technologies

About ServicePower

Longevity• Founded in 1996 – greatest longevity in the field service

industry

Visionary• Leading, recognized mobile workforce management software

• The leading wholly configurable algorithm based scheduling

engine that exists

• One of the two leading warranty claims/contractor dispatch

products

• Leading provider of Connected Field Services

Recognized

4


5

About ServicePower

Global

• International footprint: deployments in 11 countries and growing with global contracts

• UK/EMEA HQ in Stockport, UK / Americas headquarters in McLean,VA

Multi-National Footprint

27%60%

6%

1%

1%

UK27%

US60%

Canada6%

5


Significant Presence in Key Markets

Route to Market

Partner Ecosystem growing with newest resale partners in 2015: Concirrus, Qton,

Semit IT

High Penetration in Key Industries

Appliance, Electronics Manufacturing, and Insurance

Migration to SaaS Model

Highest percentage of deployments are SaaS

Appliance Electronics Manufacturing Insurance

Direct (96%) Partner (4%0

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Transforming Field Service

Customer Satisfaction is the #1 Metric in Field Service

Improved customer satisfactionRoute

Optimization

M2M Connected Services

Customer

Experience

• Higher first time fix rates

• Integrated IoT/M2M maintenance scheduling

• Predictive failure analysis

• Higher schedule adherence

• Real time operational intelligence

• Fully mobilized onsite process- “one and done”

• Expert, onsite collaboration

• Integrated contractor labour

• Higher margins

True ROI• Reduced costs

• Improved efficiency and productivity

• Shorter cycle times

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www.servicepower.com Confidential and Proprietary, ServicePower Technologies8

About ServicePower

Growth

• 27 different industries now use our mobile workforce management platform

• Increased new logo trajectory and strategic market attention

• Growing with improved profit trajectory and cash profile (also post-conversion of convertible debt)

• New products launched and new patent applications made in Q3 2015

Vertical Agnostic Platform

Appliance Manufacturing

Automobile Products

ConsumerRating & Info

ConsumerTransaction Processing

Equipment Manufacturing

ElectronicsManufacturing

Energy Services

FacilitiesManagement

Fire & Security/Manu

facturing

Food & Beverage

HVAC Manufacturing

InsuranceMailing & Comm.

Equipment Manufacturing

ManufacturedHousing

OPEManufacturing

Parts Distribution

Pool and Spa

ManufacturingRetail

Safety Services

Service

Telecom and IT Infa.

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Highlights

Trading comfortably in line with expectations during the first six months

Growth in new orders across all key market segments

Continued investment in product development resulting in new product in September 2015

Continued efficiency focus to improve margins

Successful conversion of convertible debt

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Financial Performance

Performance

£’m Trading Update Change H1-FY14 Movement

Revenue 7.0 13% 6.2 0.8

- revenue of a recurring nature 5.7 12% 5.0 0.6

EBITDA (0.2) 78% (0.8) 0.6

- EBITDA margin (2)% 85% (12.8)% -

EPS (0.3) 38% (0.5) 0.2

Net cash 0.7 15% 1.6 0.9

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Metrics

Requests for Proposals• 9 requests for proposals, and 7 requests for

information since January 2015

New Sales• 11 new sales in H1 2015

• 64% SaaS

• 36% Mobile Workforce Optimization

Patents Filed• Three for Quantum Annealing

Languages Supported• Spanish, French, English, German, and Turkish

in use now

• Data available and ready for additional countries

Product Launches• ServiceScheduling v 9.2

• ServiceMobility v 3.12

• ServiceOperations v 11.0

• Optimization on Demandtm v 1.0

• NEXUS FStm v 1.0

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Continuing Execution of Strategy

Sales Execution

• New logos

• Improved

Account

Penetration

• Expanded

Resell

Partner

Ecosystem

Operational Efficiency

• Improved Cost

Management

• Optimized Service

Offerings

• Controlled,

measurable sales,

marketing, and product

development

investment

Product Development

• Expanded

features/functions

• Migration to ‘Unified

Platform’

• New product releases

• Improved automation

and self-service

functionality

M&A/Partners

• Strategic

opportunities

identified

• Strategic acquisition

of partners that yield

new sales channels

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Outlook

First half in line with expectations with solid growth and confident in successful outcome for the year

Growing opportunities under negotiation with continued pipeline development and high proportion of recurring revenue (80%+)

Expanding and modernizing product portfolio

Improving profitability and cash profile

Successful conversion of convertible debt

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Questions?

Any Questions?

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Financial Report - VKim TS 9-14 jb aligned with Trading ......Tajinder Sandhu, CFO Phil Ballance,...

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