Financial, Operations and Compensation
Transcript of Financial, Operations and Compensation
Retailer Benchmarking ReportFinancial, Operations and Compensation
2013
outdoorindustry.org $895
contentsKey Findings ...............................................................................................................................................3
MethOdOlOgy ...........................................................................................................................................5
exeCutive suMMaRy .............................................................................................................................6
detailed Results
Return on Investment ......................................................................................................................................12
Income Statement ...........................................................................................................................................14
Balance Sheet ..................................................................................................................................................15
Expenses in Relationship to Gross Margin ....................................................................................................16
Financial Ratios ................................................................................................................................................18
Asset Productivity and Cash Sufficiency ........................................................................................................19
Products ............................................................................................................................................................21
Sales and Marketing ........................................................................................................................................22
Operations .......................................................................................................................................................23
Employees ........................................................................................................................................................25
glOssaRy OF teRMs .............................................................................................................................30
Oia tOday .....................................................................................................................................................32
Prepared byProfit Planning Group1790 38th Street, Suite 204Boulder, CO 80301303.444.6212 v303.444.9245 f
Prepared forOutdoor Industry Association4909 Pearl East Circle, Suite 300Boulder, CO 80301303.444.3353 v303.444.3284 f
©2013 Outdoor Industry Association
2 Retailer Benchmarking Report · outdoorindustry.org
outdoorindustry.org
Just a few years ago, outdoor stores could set trends. Today, the consumer is in the driver’s seat and competition
may be around the world, not just next door. Amid this rapidly-evolving business landscape, businesses must
examine costs and productivity with increasing scrutiny, and information relating to financial and operational
norms becomes ever more important to remain competitive.
Outdoor product retailers have even more variables to take into account as the industry deepens its commitment
to sustainability, grapples with global supply chain challenges, faces unpredictable price fluctuations, and works
to understand and engage changing consumer preferences. Identifying how financial performance, product
mix, compensation expenses, and employee productivity compare against a field of competitive firms is an
invaluable business tool in today’s constantly changing marketplace.
In addition to this report, participating retailers also received a detailed, customized profit improvement analysis
that compared their performance versus the identified norms. The insights contained in these personalized
reports represent another significant benefit of OIA membership.
We would like to thank each participating company for their invaluable contribution to this effort. The collective
knowledge gained from this update will help ensure the continued growth and success of the outdoor industry.
Should you have any questions about this report or want to learn why your company should be an OIA member,
please contact us at 303.444.3353 or outdoorindustry.org.
Best regards,
Frank Hugelmeyer, President & CEO
Outdoor Industry Association
from OIAIt is my pleasure to present the 2013 Retailer Benchmarking Report, which presents a
detailed but straightforward analysis of the financial and operating characteristics and
compensation practices of outdoor product retailers. This study is one of the most
important tools that OIA offers to assist outdoor retailers improve their profit and
financial performance.
outdoorindustry.org · Retailer Benchmarking Report 3
The typical outdoor retailer generates strong profits, with a pre-tax bottom line of 3.1 percent of revenue. However,
the high-profit firms generate a bottom line of 9.3 percent of sales—almost three times as much profit as the typical
firm on the same sales volume.
This extraordinary level of profit performance revolves around three key factors: a significantly higher gross margin
percentage, lower employee costs and better space productivity. Each of these factors needs to be well understood
if the transition from typical to high-profit is going to be completed.
Gross Margin—The gross margin percentage for the typical firm is 40.3 percent, while the high-profit firm operates
on a gross margin of 43.0 percent. This difference of nearly three points represents one-third of the enhanced profit
of the more successful firms. Simply put, these firms do a better job of buying and maintaining price integrity.
» Gross margin is the single most important driver of profitability. It must be given first priority in all of
your thinking.
» There are numerous ways to increase gross margin, including opportunistic buying from suppliers, systems
to control damage, theft and the like. They must all be used.
» As important as everything else is, price is by far the most important factor in increasing the gross
margin percentage.
» Raising your prices in a thoughtful way also has a positive impact on your sales volume. This is two for the
price of one.
» On key items your prices must be one hundred percent competitive. If you are high priced on key items you
are doing the same thing as announcing “we are high priced on everything that we sell.”
» On slower-selling items there are numerous opportunities to raise prices. Do not be afraid to experiment
with raising prices.
Employee Costs—From an employee utilization perspective, the typical firm operates on a payroll percentage
of 19.6 percent of sales versus 18.4 percent for the high-profit firm. The key to payroll control is to maintain an
adequate growth rate in sales year to year. This factor is important because the growth in payroll expenses tends to
be very closely related to the overall inflation rate. As long as sales growth can outpace payroll growth, the firm can
lower payroll as a percent of sales.
» Expenses do not have to be reduced. In fact, expenses tend to go up continually over time. The key is to
control them as they increase.
» Payroll is the key expense category. There is no way to get control of expenses without making
improvements in payroll.
» The major objective is to drive a two percent wedge between the rate of sales growth and payroll expense
growth. This does not involve reducing anybody’s wages.
key findingsWhat MaKes high-pROFit FiRMs diFFeRent?
4 Retailer Benchmarking Report · outdoorindustry.org
» One easy way to get control of payroll is to stop doing things that none of your customers view as
having value.
» Most employees are doing a great job. However, as a business owners you can not be reluctant to
terminate employees who are simply not contributing.
Ideally, the sales growth rate should be at least equal to the inflation rate plus a safety factor of 3.0 percent or so.
In today’s economy, that would translate to at least a 5.0 percent increase in sales. In 2012 the high-profit firms
achieved 9.5 percent sales growth that provided a strong opportunity for increased employee productivity.
Space Productivity—Finally, the high-profit firms had much higher sales per square foot. Specifically, they generated
$473 in sales per square foot, versus only $373 for the typical operation. This allowed the more successful firms to
shave about one-half of a point off of occupancy expenses. Interestingly, they were also able to operate on slightly
lower levels of advertising and sales promotion.
These findings, in combination, suggest that the high-profit firms have positioned themselves as destination retailers
in the minds of their customer base. This not only allows for better performance today, but also helps ensure
success over the long term.
Interestingly, the more successful firms were actually less committed to online sales than the typical firm. Almost
90 percent of their sales came from brick and mortar merchandise sales versus around 80 percent for the typical
firm. In addition, only around 45 percent of the high-profit firms sold anything online. This may be a classic example
of trying to build a defensible in-store customer experience, though the downside risk of overlooking online
opportunities cannot be ignored.
The overall picture of profit performance in outdoor retailing is strong. As stated earlier, the typical firm is producing
a 3.1 percent bottom line, which is certainly adequate. However, the opportunity exists to do a lot better, not just a
little better.
key findingsWhat MaKes high-pROFit FiRMs diFFeRent? (continued)
outdoorindustry.org · Retailer Benchmarking Report 5
methodologyThis report presents a detailed but straightforward analysis of financial and operating characteristics of 51
participating firms. Results are presented in tables and graphs designed to provide a comprehensive guide for
analyzing profitability.
Survey questionnaires were distributed to collect detailed financial and operating information. Completed
questionnaires were returned directly to Profit Planning Group for analysis. Individual responses were kept strictly
confidential by Profit Planning Group. No one from OIA or any other firm had access to any individual firm’s survey
or results. Survey submissions are destroyed after processing.
Definitions
» Median Firm
Most of the figures presented in this report are based on median results. A median is the middle value in
the sorted list of all reported values. Unlike averages, medians are not influenced by extreme values and
are, therefore, the preferred statistic for this analysis. Medians best represent a typical firm’s results.
» High-Profit Firm
A high-profit group was identified based on pre-tax return on assets (ROA). This group includes firms within
roughly the top 25 percent of ROA results. The high-profit column presents results based on the medians of
the data reported by these participants.
» Sales Volume
An analysis of firms within sales volume groups.
Statistics
» Averages for Inventory, Accounts Receivable, and Accounts Payable
If available, calculations use average values for inventory, accounts receivable, and accounts payable.
» FIFO Adjustment
If LIFO reserve information was collected, cost of goods sold, gross margin, and inventory were adjusted to
present FIFO performance.
» The N/A Label
Throughout this report, “N/A” designates results that are not available due to limited samples.
6 Retailer Benchmarking Report · outdoorindustry.org
executive summaryFinancial performance varied widely among participants in 2012. The results show
that the typical or median firm generated sales of $2,900,000 and a pre-tax profit of
3.1 percent. Sales for the typical high-profit firm were $2,195,396, with a profit of 9.3
percent. Of greatest consequence, the typical firm had a 7.7 percent pre-tax return on
assets (profit before taxes expressed as a percentage of total assets) while the typical
high-profit firm generated an ROA of 30.7 percent.
A number of factors led to the differences in overall results. In most instances these differences can be illustrated by
examining what are commonly called the critical profit variables (CPVs). The following exhibit compares the critical
profit variables for the typical firm and the typical high-profit firm.
High-profit firms may not always perform better in every CPV but their combined CPV performance produces better
overall results. Since these differences can dramatically improve operating performance it is important that every
firm is aware of their impact.
The Critical Profit Variables
Sales Per Employee ($)Measures employee productivity
Gross Margin (%)Reflects the ability to manage COGS effectively
Operating Expense (%)Focuses on expense control
Inventory Turnover (times)Reflects how well inventory is managed
MedianFirm
High-Profit*Firm
SalesUnder $1.5
Million
Sales$1.5 - $5Million
SalesOver $5Million
115,258
40.3
36.7
2.0
114,174
43.0
33.3
2.8
108,429
40.8
40.3
1.8
111,928
38.8
35.2
2.1
145,868
41.1
37.9
2.0
* This group includes firms within roughly the top 25 percent of ROA results.
outdoorindustry.org · Retailer Benchmarking Report 7
Sales Sales Sales Median High-Profit Under $1.5 $1.5 - $5 Over $5 Firm Firm Million Million Million
51 13 15 20 16
2,900,000 2,195,396 802,951 2,845,543 8,818,001
1,731,300 1,251,376 475,347 1,741,472 5,193,803
1,168,700 944,020 327,604 1,104,071 3,624,198
1,064,300 731,067 323,589 1,001,631 3,342,022
104,400 212,953 4,015 102,440 282,176
-14,500 -8,782 -4,015 -11,382 -44,090
89,900 204,171 0 91,058 238,086
3.1 9.3 0.0 3.2 2.7
100.0 100.0 100.0 100.0 100.0
59.7 57.0 59.2 61.2 58.9
40.3 43.0 40.8 38.8 41.1
19.6 18.2 22.1 18.5 19.3
7.2 6.7 8.7 6.6 7.9
9.9 8.4 9.5 10.1 10.7
36.7 33.3 40.3 35.2 37.9
3.6 9.7 0.5 3.6 3.2
-0.5 -0.4 -0.5 -0.4 -0.5
3.1 9.3 0.0 3.2 2.7
executive summary
Gross Margin (%)
MEDIANFIRM
HIGH-PROFITFIRM
SALES UNDER $1.5
MILLION
Gross Margin & Operating Expenses (%)
SALES $1.5 – $5MILLION
SALES OVER $5 MILLION
50.0
40.0
30.0
20.0
25.0
35.0
45.0
10.0
15.0
0.0
5.0
Operating Expense (%)
40.3 36.7 43.0 33.3 40.8 40.3 38.8 35.2 41.1 37.9
Number of Firms Reporting
Income Statement
Net Sales ($)
Cost of Goods Sold
Gross Margin
Operating Expenses
Operating Profit
Other Income/Expenses
Profit Before Taxes
Profit Before Taxes (%)
Net Sales (% of sales)
Cost of Goods Sold
Gross Margin
Operating Expenses
Payroll Expenses
Occupancy Expenses
Other Operating Expenses
Total Operating Expenses
Operating Profit
Other Income/Expenses
Profit Before Taxes
[For more on the Income Statement see page 14]
An Overview of Financial Results
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executive summary
Sales Sales Sales Median High-Profit Under $1.5 $1.5 - $5 Over $5 Firm Firm Million Million Million
52,200 83,159 11,562 64,878 239,849
916,400 496,958 264,974 931,062 2,546,639
191,400 85,155 44,644 142,277 740,712
1,160,000 665,272 321,180 1,138,217 3,527,200
7.7 30.7 0.0 8.0 6.7
Assets ($)
Cash & Marketable Securities
Inventory
All Other Assets
Total Assets ($)
Return on Assets (%)
[For more on the Balance Sheet see page 15]
Return on Assets (%)
35.0
30.0
25.0
20.0
15.0
10.0
5.0
0.07.7 30.7 0.0 8.0 6.7
MEDIAN FIRM
HIGH-PROFITFIRM
SALES UNDER $1.5
MILLION
SALES $1.5 – $5MILLION
SALES OVER $5 MILLION
The balance sheet is an underutilized financial statement. If properly analyzed, it provides significant insights into
the financial structure of the firm. This page examines the composition of the balance sheet while the pages that
follow derive some key ratios from the balance sheet information.
outdoorindustry.org · Retailer Benchmarking Report 9
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executive summary
Sales Sales Sales Median High-Profit Under $1.5 $1.5 - $5 Over $5 Firm Firm Million Million Million
3.1 9.3 0.0 3.2 2.7
2.5 3.3 2.5 2.5 2.5
7.7 30.7 0.0 8.0 6.7
2.5 3.1 1.7 2.8 2.7
19.2 95.2 0.0 22.4 18.1
Strategic Profit Model Ratios
Profit Margin (pre-tax %)
Asset Turnover
Return on Assets (pre-tax %)
Financial Leverage
Return on Net Worth (pre-tax %)
Return on investment is the most meaningful way to evaluate overall business profitability. It is important to
understand how return on investment is calculated and how it can be improved.
[For more on
Return on Investment see page 12]
90.0
Return on Net Worth (%)
80.0
100.0
70.0
60.0
50.0
40.0
30.0
20.0
10.0
0.019.2 95.2 0.0 22.4 18.1
MEDIANFIRM
HIGH-PROFITFIRM
SALES UNDER $1.5
MILLION
SALES $1.5 – $5MILLION
SALES OVER $5 MILLION
10 Retailer Benchmarking Report · outdoorindustry.org
executive summary
Sales Sales Sales Median High-Profit Under $1.5 $1.5 - $5 Over $5 Firm Firm Million Million Million
2.2 2.2 4.6 2.3 1.9
35.1 44.4 12.5 39.1 40.4
53.3 54.8 35.0 55.6 63.7
1.2 0.9 0.5 1.5 1.3
7.7 29.9 0.8 8.4 7.5
6.7 11.6 0.3 10.5 6.1
Current Ratio
Accounts Payable to Inventory (%)
Accounts Payable Payout Period (days)
Debt to Equity
EBIT to Total Assets (%)
Times Interest Earned
Suppliers, bankers and outside creditors have a wide range of financial ratios at their disposal to measure the
overall financial integrity of the firm. These ratios are among the most commonly used to analyze trends and to
compare the firm’s financials to those of other firms.
[For more onFinancial Ratios see page 18]
Given the significance of both accounts receivable and inventory, it is important to measure the productivity of
these asset investments using the ratios on this page. For both of these asset categories the objective is not
necessarily to minimize their value. Rather, the objective is to utilize both for maximum profitability.
Sales Sales Sales Median High-Profit Under $1.5 $1.5 - $5 Over $5 Firm Firm Million Million Million
2.0 2.8 1.8 2.1 2.0
186.4 128.7 197.6 172.2 180.1
3.4 4.8 3.2 3.6 3.6
134.7 189.4 129.1 141.2 163.7
Inventory Turnover
Inventory Holding Period (days)
Sales to Inventory Ratio
Gross Margin Return on Inventory
[For more onAsset Productivity see page 19]
Inventory Turnover (Turns)
3.0
2.5
2.0
1.5
1.0
0.5
0.02.0 2.8 1.8 2.1 2.0
MEDIANFIRM
HIGH-PROFITFIRM
SALES UNDER $1.5
MILLION
SALES $1.5 – $5MILLION
SALES OVER $5 MILLION
outdoorindustry.org · Retailer Benchmarking Report 11
executive summary
Sales Sales Sales Median High-Profit Under $1.5 $1.5 - $5 Over $5 Firm Firm Million Million Million
115,258 114,174 108,429 111,928 145,868
44,348 39,859 37,648 41,673 63,854
21,918 15,505 17,043 22,205 29,690
48.6 42.3 54.2 47.7 46.9
Sales per Employee ($)
Gross Profit per Employee ($)
Payroll per Employee ($)
Personnel Productivity Ratio (%)
[For more on Employees see page 25]
Net Sales & Gross Profit per Employee ($)
160,000
140,000
120,000
100,000
80,000
60,000
40,000
20,000
0
MEDIANFIRM
HIGH-PROFITFIRM
SALES UNDER $1.5
MILLION
SALES $1.5 – $5MILLION
SALES OVER $5 MILLION
115,258 44,348 114,174 39,859 108,429 37,648 111,928 41,673 145,868 63,854
Sales per Employee ($)
Gross Profit per Employee ($)
Employee costs make up the single largest expense on the income statement. Employees are the lifeblood of the
organization. Without properly motivating and compensating the workforce, few firms can produce much more
than basic levels of performance.
The key to successfully managing employee costs is not focusing on the absolute level of compensation, but
on employee productivity. Two key employee productivity ratios are sales per employee and the personnel
productivity ratio. Both measure employee output.
12 Retailer Benchmarking Report · outdoorindustry.org
outdoorindustry.org
Sales Sales Sales Median High-Profit Under $1.5 $1.5 - $5 Over $5 Firm Firm Million Million Million
3.1 9.3 0.0 3.2 2.7
2.5 3.3 2.5 2.5 2.5
7.7 30.7 0.0 8.0 6.7
2.5 3.1 1.7 2.8 2.7
19.2 95.2 0.0 22.4 18.1
Strategic Profit Model Ratios
Profit Margin (pre-tax %)
Asset Turnover
Return on Assets (pre-tax %)
Financial Leverage
Return on Net Worth (pre-tax %)
There are two distinct return on investment measures. Both have their own value in analyzing performance.
» Return on assets looks at the economic viability of the firm.
» Return on net worth (or return on owner equity) examines the return being generated for the owners.
These two return on investment ratios are driven by three performance ratios. Each of these represents a different
strategy, or profitability pathway, to improve return on investment:
» Profit margin focuses on revenue, gross margin management and operating expense control.
» Asset turnover reflects the sales the firm produces per dollar invested in assets.
» Financial leverage measures the total dollars of assets per dollar of net worth.
detailed resultsRetuRn On investMent
Return on investment is the most meaningful way to evaluate overall business profitability.
It is important to understand how return on investment is calculated and how it can be
improved.
outdoorindustry.org · Retailer Benchmarking Report 13
detailed resultsRetuRn On investMent
These five ratios can be combined into what is commonly called the Strategic Profit Model to present a graphical
analysis of return on investment. The strategic profit model for the typical firm is presented below.
Path 1: Profit Margin = Profit Before Taxes ÷ Net Sales x 100
The first, and most important, profitability pathway is profit margin management. In the figure above, a profit margin
of 3.1 percent means that for every $1.00 of sales the business was able to produce 3.1¢ in profit before taxes. Profit
margin focuses on revenue, gross margin management and operating expense control.
Path 2: Asset Turnover = Net Sales ÷ Total Assets
Asset turnover reflects the sales the firm produces per dollar invested in assets. The ratio of 2.5 means that the firm
is able to generate $2.50 in sales for every $1.00 in assets. If a firm’s cash, accounts receivable, inventory, property,
equipment, and all other assets can be used as efficiently as possible, then maximum revenue can be generated
from a given asset investment.
Return On Assets = Profit Before Taxes ÷ Total Assets x 100
Return on assets (ROA) is the direct result of the first two pathways; profit margin multiplied by asset turnover. This
measure of performance is a good indicator of the firm’s ability to survive and prosper.
Path 3: Financial Leverage = Total Assets ÷ Net Worth
Financial leverage measures the total dollars of assets per dollar of net worth. The ratio measures the extent to
which the firm uses outside (non-owner) financing. The higher the ratio, the more the firm relies on outside financ-
ing. The ratio of 2.5 times suggests that for every $1.00 in net worth, the firm had $2.50 in total assets. If for every
$2.50 in total assets the owners put up $1.00, then outsiders put up the remaining $1.50.
Return On Net Worth = Profit Before Taxes ÷ Net Worth x 100
The end result of the three profitability pathways is return on net worth. It is seldom possible to generate an
adequate rate of return on net worth by emphasizing just one of the profitability pathways. Each pathway
should be examined for improvement opportunities then tradeoffs made to increase overall profitability.
path 1Profit Margin
Profit Before TaxesNet Sales
3.1%
path 2Asset Turnover
Net SalesTotal Assets
2.5
Return on Assets
Profit Before TaxesTotal Assets
7.7%
path 3Financial Leverage
Total AssetsNet Worth
2.5
Return on Net Worth
Profit Before TaxesNet Worth
19.2%x = =x
14 Retailer Benchmarking Report · outdoorindustry.org
detailed resultsinCOMe stateMent
The income statement reflects the ability of management to generate sales at a reasonable margin, control expenses
and earn an equitable profit. It serves as the primary scorecard of management’s effectiveness.
Sales Sales Sales Median High-Profit Under $1.5 $1.5 - $5 Over $5 Firm Firm Million Million Million
Number of Firms Reporting Median Sales Volume ($) Sales Change (2011 to 2012 %) Projected Sales Change (2012 to 2013 %)Income Statement (% of sales) Net SalesCost of Goods Sold Cost of Merchandise SalesFreight InOutbound ShippingCost of Rental & Service Equipment & PartsTotal Cost of Goods SoldGross MarginPayroll Expenses OwnersManagementSalesMarketingInformation Tech. (incl. call center & internet support)Warehouse/FulfillmentAdministrationAll Other Salaries, Wages & BonusesTotal Salaries, Wages & BonusesPayroll Taxes (all FICA, workers’ comp., etc.)Group Insurance (all hospital, medical, etc.)Benefit Plans (all fringes, pension, profit sharing, etc.)Total Payroll ExpensesOccupancy Expenses Utilities (heat, light, power, water)Building Repairs & MaintenanceRent or Real Estate OwnershipTotal Occupancy ExpensesOther Operating Expenses AdvertisingOther Promotional ExpenseTelephoneInsurance (business liability & casualty)Taxes & LicensesDepreciation (other than real estate)Bank Card ChargesAll Other Operating ExpensesTotal Other Operating ExpensesTotal Operating ExpensesOperating ProfitOther IncomeCash Discounts from SuppliersInterest ExpenseOther Non-operating ExpensesProfit Before Taxes
512,900,000
5.25.3
100.0
58.31.40.00.0
59.740.3
2.83.68.80.30.40.80.80.017.51.60.50.0
19.6
0.80.46.07.2
2.20.20.30.50.10.82.13.79.936.73.60.00.00.50.03.1
132,195,396
9.53.8
100.0
55.11.90.00.0
57.043.0
2.13.49.80.00.00.40.50.016.21.30.70.0
18.2
0.70.35.76.7
1.90.10.30.30.10.01.83.98.433.39.70.00.20.60.09.3
15802,951
5.05.3
100.0
57.41.40.20.2
59.240.8
7.64.08.40.00.10.00.00.020.12.00.00.0
22.1
0.90.37.58.7
1.80.70.40.50.10.02.63.49.540.30.50.00.00.50.00.0
202,845,543
5.34.7
100.0
59.31.80.10.0
61.238.8
2.44.27.60.00.01.11.00.016.31.60.60.0
18.5
0.60.45.66.6
2.60.30.30.60.10.81.93.5
10.135.23.60.00.00.40.03.2
168,818,001
6.27.1
100.0
57.91.00.00.0
58.941.1
1.32.59.70.60.71.11.00.117.01.50.50.3
19.3
0.90.66.47.9
2.10.00.50.50.11.22.14.2
10.737.93.20.00.00.50.02.7
outdoorindustry.org · Retailer Benchmarking Report 15
detailed resultsBalanCe sheet
The balance sheet is an underutilized financial statement. If properly analyzed, it provides significant insights into
the financial structure of the firm. This page examines the composition of the balance sheet while the pages that
follow derive some key ratios from the balance sheet information.
Balance Sheet (% of assets)
Median Assets ($)
Assets
Cash & Marketable Securities
Inventory
Other Current Assets
Total Current Assets
Total Fixed & Noncurrent Assets
Total Assets
Liabilities and Net Worth
Accounts Payable (trade)
Notes Payable
Other Current Liabilities
Total Current Liabilities
Long Term Liabilities
Net Worth or Owner Equity
Total Liabilities & Net Worth
1,160,000
4.5
79.0
1.9
85.4
14.6
100.0
29.2
7.7
9.0
45.9
13.7
40.4
100.0
665,272
12.5
74.7
1.5
88.7
11.3
100.0
29.4
4.6
7.7
41.7
26.3
32.0
100.0
321,180
3.6
82.5
4.7
90.8
9.2
100.0
18.0
12.9
5.4
36.3
5.1
58.6
100.0
1,138,217
5.7
81.8
1.0
88.5
11.5
100.0
29.6
6.6
6.6
42.8
21.1
36.1
100.0
3,527,200
6.8
72.2
2.3
81.3
18.7
100.0
31.3
5.4
12.7
49.4
13.0
37.6
100.0
Sales Sales Sales Median High-Profit Under $1.5 $1.5 - $5 Over $5 Firm Firm Million Million Million
16 Retailer Benchmarking Report · outdoorindustry.org
detailed resultsexpenses in RelatiOn tO gROss MaRgin
Gross margin represents the income available after paying for all product purchases. Many firms like to examine
expenses in relationship to gross margin. The feeling is that gross margin represents the money available for
expenses and profit, so the analysis provides a good basis for control.
One word of caution is in order. Gross margins may vary by an appreciable amount in the industry. Consequently,
an expense item that is a low percentage of gross margin may reflect excellent expense control or it may reflect
greater success in producing gross margin. The figures must always be viewed in that light.
Sales Sales Sales Median High-Profit Under $1.5 $1.5 - $5 Over $5 Firm Firm Million Million Million
Expenses in Relation to GM (% of gross profit)Gross MarginPayroll ExpensesOwnersManagementSalesMarketingInformation Tech. (incl. call center & internet support)Warehouse/FulfillmentAdministrationAll Other Salaries, Wages & BonusesTotal Salaries, Wages & BonusesPayroll Taxes (all FICA, workers’ comp., etc.)Group Insurance (all hospital, medical, etc.)Benefit Plans (all fringes, pension, profit sharing, etc.)Total Payroll Expenses Occupancy ExpensesUtilities (heat, light, power, water)Building Repairs & MaintenanceRent or Real Estate OwnershipTotal Occupancy ExpensesOther Operating Expenses AdvertisingOther Promotional ExpenseTelephoneInsurance (business liability & casualty)Taxes & LicensesDepreciation (other than real estate)Bank Card ChargesAll Other Operating ExpensesTotal Other Operating ExpensesTotal Operating ExpensesOperating ProfitOther IncomeCash Discounts from SuppliersInterest ExpenseOther Non-operating ExpensesProfit Before Taxes
100.0
6.98.921.90.71.02.02.00.043.44.01.20.0
48.6
2.01.014.917.9
5.50.50.71.20.22.05.29.3
24.691.18.90.00.01.20.07.7
100.0
4.97.922.80.00.00.91.20.037.73.01.60.0
42.3
1.60.713.315.6
4.40.20.70.70.20.04.29.1
19.577.422.60.00.41.40.0
21.6
100.0
18.69.820.70.00.20.00.00.049.34.90.00.0
54.2
2.20.718.421.3
4.41.71.01.20.20.06.48.4
23.398.81.20.00.01.20.00.0
100.0
6.210.819.60.00.02.82.60.042.04.21.50.0
47.7
1.51.014.517.0
6.70.80.81.50.32.14.99.0
26.190.89.20.00.01.00.08.2
100.0
3.26.123.61.51.72.72.40.241.43.61.20.7
46.9
2.21.515.619.3
5.10.01.21.20.22.95.110.326.092.27.80.00.01.20.06.6
outdoorindustry.org · Retailer Benchmarking Report 17
detailed resultsexpenses in RelatiOnship tO gROss MaRgin
MORE ABOuT GROSS MARGIN
» Gross margin is the single most important driver of profitability. It must be given first priority in all
of your thinking.
» There are numerous ways to increase gross margin, including opportunistic buying from suppliers, systems
to control damage, theft and the like. They must all be used.
» As important as everything else is, price is by far the most important factor in increasing the gross
margin percentage.
» Raising your prices in a thoughtful way also has a positive impact on your sales volume. This is two for the
price of one.
» On key items your prices must be one hundred percent competitive. If you are high priced on key items you
are doing the same thing as announcing “we are high priced on everything that we sell.”
» On slower-selling items there are numerous opportunities to raise prices. Do not be afraid to experiment
with raising prices.
outdoorindustry.org
18 Retailer Benchmarking Report · outdoorindustry.org
detailed resultsFinanCial RatiOs
Suppliers, bankers and outside creditors have a wide range of financial ratios at their disposal to measure the overall
financial integrity of the firm. The specific ratios most commonly used in this process are covered on this page.
Financial Ratios
Current Ratio
Accounts Payable to Inventory (%)
Accounts Payable Payout Period (days)
Debt to Equity
EBIT to Total Assets (%)
Times Interest Earned
Current Ratio = Current Assets ÷ Current LiabilitiesThe current ratio measures the margin of safety that management maintains in order to allow for the inevitable
unevenness in the flow of funds through the current asset and current liability accounts. A company needs a supply
of current funds to be assured of being able to pay its bills when they come due.
Accounts Payable to Inventory = Accounts Payable ÷ Inventory x 100This ratio measures the extent to which a company’s inventory is financed by the suppliers of that inventory.
Increasingly, firms are looking to finance a major portion of their inventory via supplier financing.
Accounts Payable Payout Period = Accounts Payable ÷ (Cost of Goods Sold ÷ 365 days)The accounts payable payout period measures the timeliness of paying suppliers. This figure is related directly to
the normal credit terms of the company’s purchases.
Debt to Equity = Total Liabilities ÷ Net WorthThe greater the proportion of its financing that is obtained from owners, the less worry the company has in meeting
its fixed obligations. At the same time excessive reliance on owner financing slows the rate at which the firm can
grow. The debt to equity ratio shows the balance that management has struck between debt and owners’ equity.
EBIT to Total Assets = Earnings Before Interest and Taxes ÷ Total Assets x 100EBIT to total assets is a return on investment ratio that provides a profit analysis based on earnings before interest
and income taxes. This ratio is best compared with a company’s annual interest rate on borrowed funds.
Times Interest Earned = (Profit Before Taxes + Interest) ÷ InterestThe times interest earned ratio measures the number of times profit before interest and taxes will cover total
interest payments on debt. The result indicates the level to which income can decline without impairing the
company’s ability to meet interest payments on its liabilities.
Sales Sales Sales Median High-Profit Under $1.5 $1.5 - $5 Over $5 Firm Firm Million Million Million
2.2 2.2 4.6 2.3 1.9
35.1 44.4 12.5 39.1 40.4
53.3 54.8 35.0 55.6 63.7
1.2 0.9 0.5 1.5 1.3
7.7 29.9 0.8 8.4 7.5
6.7 11.6 0.3 10.5 6.1
outdoorindustry.org · Retailer Benchmarking Report 19
detailed resultsasset pROduCtivity and Cash suFFiCienCy
Given the significance of both accounts receivable and inventory, it is important to measure the productivity of these
asset investments using the ratios on this page. For both of these asset categories the objective is not necessarily to
minimize their value. Rather, the objective is to utilize both for maximum profitability.
Asset Productivity
Inventory Turnover
Inventory Holding Period (days)
Sales to Inventory Ratio
Gross Margin Return on Inventory (%)
Cash Sufficiency
Cash to Current Liabilities (%)
Defensive Interval (days)
Sales to Working Capital
Inventory Turnover = Cost of Goods Sold ÷ InventoryInventory turnover is an indication of the velocity with which merchandise dollars move through the business. In the case of the typical retailer, the turnover figure of 2.0 means that the firm sells out the equivalent of its inventory value 2.0 times per year.
Inventory Holding Period = 365 days ÷ Inventory TurnoverThe inventory holding period reflects how many days of inventory are on hand. That is, it shows how long it should take to sell off the existing inventory. Business managers and owners must be concerned with a hold-ing period that is longer than necessary due to the high costs of capital tied up in excess inventory. On the other hand, reducing inventory levels too much could result in lost sales if certain products are not available when the customer wants them. The cost of carrying inventory has to be balanced against the profit opportu-nities lost by not having product in stock ready for sale.
Sales to Inventory Ratio = Net Sales ÷ Inventory at CostThe sales to inventory ratio is another method for measuring how quickly inventory turns over in the company. It demonstrates how much sales volume is produced per dollar of inventory investment. The figure of 3.4 for the typical retailer indicates that the firm generates $3.40 of sales annually for each dollar tied up in inventory.
Gross Margin Return on Inventory = Gross Profit ÷ Inventory x 100The basic objective of Gross Margin Return on Inventory (GMROI) is to view the inventory from a return on investment perspective. Consequently, the ratio measures how many gross margin dollars are produced from each dollar invested in inventory. GMROI facilitates the evaluation of products with widely varying gross mar-gin and inventory utilization rates.
Sales Sales Sales Median High-Profit Under $1.5 $1.5 - $5 Over $5 Firm Firm Million Million Million
2.0 2.8 1.8 2.1 2.0
186.4 128.7 197.6 172.2 180.1
3.4 4.8 3.2 3.6 3.6
134.7 189.4 129.1 141.2 163.7
10.1 21.9 10.1 8.4 12.9
20.1 39.6 13.8 16.4 25.5
6.0 6.0 4.5 5.1 7.3
20 Retailer Benchmarking Report · outdoorindustry.org
Cash to Current Liabilities = Cash ÷ Current Liabilities x 100This is the most stringent test of the firm’s ability to meet short-term obligations with existing cash balances.
Defensive Interval = Cash ÷ (Operating Expenses other than Depreciation ÷ 365 days)The defensive interval measures how long the firm can operate using nothing but existing cash balances. It provides a worst-case analysis of the adequacy of the firm’s cash position if sales and collections suddenly deteriorated.
Sales to Working Capital = Net Sales ÷ (Current Assets – Current Liabilities)Measures the ability of the firm to generate sales without tying up high levels of investment in working capital. A ratio of 6.0, for example, means the firm can generate $6.00 in sales for every $1.00 invested in working cap-ital. This ratio can be improved by changes in any of the three working capital variables—improving inventory turnover, reducing accounts receivable collections or obtaining more favorable accounts payable payment terms.
detailed resultsasset pROduCtivity and Cash suFFiCienCy
outdoorindustry.org
outdoorindustry.org · Retailer Benchmarking Report 21
detailed resultspROduCts
Product Sales (% of sales)
Hardgoods
Apparel
Footwear
Total Sales
Product Gross Margin
Hardgoods
Apparel
Footwear
Product Inventory Turnover
Hardgoods
Apparel
Footwear
Product SKUs (% of SKUs)
Hardgoods
Apparel
Footwear
Total SKUs
Activity SKUs Stocked (% of firms)
Action Sports (surf, skate, slackline, parkour)
Camping
Climbing
Cycling
Fishing
Hiking
Hunting
Paddlesports (kayak, canoe, SUP)
Running (road, trail)
Snowsports (ski, snowboard)
Watersports (boating, dive, scuba)
All Other Activities
SKU Productivity
Number of SKUs
Sales per SKU ($)
Inventory per SKU ($)
49.5
39.6
10.9
100.0
40.7
44.2
43.9
1.7
1.9
1.6
48.1
40.3
11.6
100.0
21.3
70.2
53.2
27.7
31.9
74.5
4.3
61.7
59.6
57.4
27.7
55.3
9,400
290
58
48.0
41.5
10.5
100.0
40.0
46.8
45.0
3.0
2.6
1.6
70.7
24.7
4.6
100.0
36.4
45.5
54.5
36.4
18.2
54.5
0.0
36.4
54.5
36.4
27.3
45.5
18,445
229
52
45.5
47.5
7.0
100.0
40.6
42.7
42.7
1.4
1.3
1.1
53.2
38.3
8.5
100.0
20.0
46.7
20.0
33.3
33.3
53.3
6.7
40.0
46.7
33.3
40.0
33.3
6,900
105
41
45.9
43.2
10.9
100.0
43.1
44.7
44.6
2.3
1.9
1.6
53.8
36.3
9.9
100.0
15.8
89.5
68.4
21.1
42.1
89.5
5.3
78.9
52.6
68.4
21.1
68.4
10,000
294
50
44.8
39.5
15.7
100.0
39.9
41.8
43.6
1.8
2.1
1.8
40.6
44.3
15.1
100.0
30.8
69.2
69.2
30.8
15.4
76.9
0.0
61.5
84.6
69.2
23.1
61.5
13,203
1,538
269
Sales Sales Sales Median High-Profit Under $1.5 $1.5 - $5 Over $5 Firm Firm Million Million Million
22 Retailer Benchmarking Report · outdoorindustry.org
Source of Revenue (% of sales)
Rentals, Service
Guides, Training, Education
Brick & Mortar Merchandise Sales
Catalog Merchandise Sales
Internet Merchandise Sales
Total Sales
Sell Online (% of firms)
Online Presence (% of firms online)
Own Website/Shopping Cart
Marketplace/Auction Sites (eBay, etc.)
Amazon
Fulfillment by Amazon
Other Online Presence
Website Visitors (unique visitors, monthly avg.)
Advertising Used (% of firms)
Internet Banner Ads
Search Engines
Social Media
Email Marketing
Affiliate Sites
Comparison Sites (Pricegrabber, Nextag, etc.)
Direct Mail
Broadcast Television
Cable Television
Radio
Newspapers
2.8
2.8
80.5
0.4
13.5
100.0
56.0
100.0
25.0
28.6
14.3
14.3
15,179
38.8
46.9
83.7
81.6
22.4
12.2
57.1
8.2
12.2
57.1
69.4
1.3
0.5
87.9
0.0
10.3
100.0
46.2
100.0
16.7
33.3
16.7
16.7
1,000
41.7
41.7
66.7
58.3
25.0
8.3
50.0
16.7
25.0
33.3
66.7
6.1
8.3
78.5
0.1
7.0
100.0
35.7
100.0
60.0
40.0
40.0
40.0
1,000
26.7
40.0
73.3
73.3
20.0
6.7
26.7
6.7
0.0
46.7
60.0
1.3
0.7
82.5
0.3
15.2
100.0
55.0
100.0
36.4
36.4
0.0
18.2
10,000
40.0
45.0
90.0
90.0
25.0
15.0
55.0
15.0
25.0
60.0
75.0
1.4
0.1
79.9
1.0
17.6
100.0
75.0
100.0
0.0
16.7
16.7
0.0
34,039
50.0
57.1
85.7
78.6
21.4
14.3
92.9
0.0
7.1
64.3
71.4
detailed resultssales and MaRKeting
Sales Sales Sales Median High-Profit Under $1.5 $1.5 - $5 Over $5 Firm Firm Million Million Million
outdoorindustry.org · Retailer Benchmarking Report 23
detailed resultsOpeRatiOns
Years In BusinessOrganization (% of firms) Sole ProprietorshipPartnershipS CorporationC CorporationLLC (Limited Liability Corporation)LLP (Limited Liability Partnership)Co-OpTotal FirmsStoresSales per Store ($)Floorspace (average for all stores)Sales Square FootageSales per Square Foot ($)Gross Profit per Square Foot ($)Inventory per Square Foot ($)TransactionsNumber of TransactionsAverage Transaction ($)Average Units per TransactionCustomersNumber of Unique CustomersIn-Store Conversion RateOn-Line Conversion RateUse Loyalty/Reward Programs (% of firms)
20.0
3.93.939.225.525.50.02.0
100.01
1,815,796
6,65037314187
23,200942.7
15,68938.21.143.8
12.0
0.07.746.115.430.80.00.0
100.02
1,259,675
6,50047318298
23,525782.6
7,00043.00.330.8
11.0
13.36.746.66.726.70.00.0
100.01
750,000
2,8002179372
9,485802.8
3,2505.00.033.3
22.5
0.00.045.030.025.00.00.0
100.01
2,433,983
8,00021712892
24,909922.5
17,80050.02.061.1
35.0
0.06.3
25.037.425.00.06.3
100.04
3,617,484
10,0001,459598204
122,369963.0
126,11243.02.1
33.3
Operational issues are frequently overlooked as determinants of profitability. However, the ability to increase the average sale per transaction or to produce a higher level of sales per store has a dramatic impact on financial results. The following ratios are most commonly used in evaluating operational performance.
Sales Sales Sales Median High-Profit Under $1.5 $1.5 - $5 Over $5 Firm Firm Million Million Million
Sales per Square Foot = Net Sales ÷ Sales Square FootageThis is the classic measure of space productivity. It reflects the ability of the firm to generate adequate merchandise performance. It provides an excellent tool for measuring the sales productivity of different size stores.
Gross Profit per Square Foot = Gross Profit ÷ Sales Square FootageThis takes the sales per square foot concept one step further to incorporate the pricing and buying decisions. It is beginning to move closer to a true measure of profitability per unit of space.
Inventory per Square Foot = Inventory ÷ Sales Square FootageThis ratio measures the inventory intensity of the operation. Firms with a high level of inventory per square foot generally produce dramatically higher levels of sales per square foot as well.
Average TransactionIf the firm can generate adequate sales per customer it can minimize the amount of time and expense it incurs in finding additional customers.
24 Retailer Benchmarking Report · outdoorindustry.org
detailed resultsOpeRatiOns
outdoorindustry.org
MORE ABOuT SALES VOLuME
» It is not necessary to increase sales dramatically. A sales increase of around the inflation rate plus three to
five percent is sufficient.
» Growing too fast is actually worse than growing too slow. It drains the firm’s capital, beats up its employees,
and strains relationships with suppliers and customers.
» The most cost-effective way to increase sales is to sell more of existing products to existing customers. This
opportunity should be completely mined before moving on to other strategies.
» Raising your prices thoughtfully is by far the best way to increase sales volume. It requires no more effort
and no more expense.
» Carefully and objectively analyze the strengths and weaknesses of your competition. At some point you will
probably have to steal sales volume from them. Hit them where they are weakest.
» Don’t be afraid to tell customers how wonderful you are. No need to brag all the time, but when you go the
extra mile, point it out nicely.
outdoorindustry.org · Retailer Benchmarking Report 25
detailed resultseMplOyees
Sales Sales Sales Median High-Profit Under $1.5 $1.5 - $5 Over $5 Firm Firm Million Million Million
Employee Productivity
Sales per Employee ($)
Gross Profit per Employee ($)
Total Payroll Expenses (% of sales)
Personnel Productivity Ratio (%)
FTE Employees
Owners
Management
Sales
Marketing
Information Tech. (incl. call center & internet support)
Warehouse/Fulfillment
Administration
All Other Employees
Total Number of FTE Employees
Number of Seasonal FTE Employees
115,258
44,348
19.6
48.6
1.0
2.2
10.8
0.0
0.0
1.0
1.0
0.0
16.0
3.9
114,174
39,859
18.2
42.3
1.0
2.3
9.2
0.0
0.0
1.6
0.9
0.0
15.0
5.8
108,429
37,648
22.1
54.2
1.7
1.3
2.5
0.0
0.0
0.0
0.0
0.0
5.5
2.5
111,928
41,673
18.5
47.7
1.0
3.1
10.1
0.0
0.0
1.1
1.0
0.0
16.3
4.5
145,868
63,854
19.3
46.9
1.0
8.0
36.0
1.0
2.4
4.2
3.0
2.4
58.0
8.5
Employee costs make up the single largest expense on the income statement. Employees are the lifeblood of the
organization. Without properly motivating and compensating the workforce, few firms can produce much more than
basic levels of performance.
The key to successfully managing employee costs is not focusing on the absolute level of compensation, but on em-
ployee productivity. Two key employee productivity ratios are sales per employee and the personnel productivity ratio.
Both measure employee output.
Sales per Employee = Net Sales ÷ Total Full-Time Equivalent EmployeesThis is simply the level of sales generated per full-time equivalent (FTE) employee. The ratio provides a means to estimate how many additional employees will be required as the firm expands its sales base.
Personnel Productivity Ratio = Payroll Expense ÷ Gross Profit x 100The personnel productivity ratio (PPR) expresses total payroll expense as a percentage of gross profit. Total payroll includes not only salaries and wages, but also all payroll taxes, insurance coverages and other fringe benefits. The ratio measures the portion of each gross profit dollar that must be committed to payroll. This is one of the few productivity ratios where a lower figure is desirable.
26 Retailer Benchmarking Report · outdoorindustry.org
50,000
78,600
54,231
50,000
75,000
17.9
30.4
78,600
90,796
17.9
75.0
54,231
72,500
12.7
62.5
75,000
90,796
72,500
N/A
72,500
N/A
N/A
N/A
N/A
N/A
N/A
N/A
65,946
N/A
N/A
46,144
69,500
27,241
34,250
42,375
N/A
12.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
128,000
199,875
208,125
50,000
53,450
N/A
33.3
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
17.9
17.9
12.7
122,500
160,000
N/A
50.0
100,000
103,500
17.9
80.0
106,892
166,250
N/A
75.0
Executive Compensation Summary
Chief Executive Officer/President/Owner
Chief Operating Officer
Chief Financial Officer
Chief Executive Officer
Salary
Total Compensation
Bonus of Salary (%)
Bonus Paid (% of firms)
Chief Operating Officer
Salary
Total Compensation
Bonus of Salary (%)
Bonus Paid (% of firms)
Chief Financial Officer
Salary
Total Compensation
Bonus of Salary (%)
Bonus Paid (% of firms)
Base Total Middle Range of Total Comp Bonus Salary Compensation 1st Quartile 3rd Quartile % of Salary
detailed resultsexeCutive COMpensatiOn
outdoorindustry.org · Retailer Benchmarking Report 27
detailed resultseMplOyee COMpensatiOn
Sales Sales Sales Median High-Profit Under $1.5 $1.5 - $5 Over $5 Firm Firm Million Million Million
Typical Employee Bonus Plan (% of firms)
No Bonus
% of Company Profit
% of Store Profit
Pre-Determined Amount
Discretionary
Other Bonus Plan
Typical Sales Compensation Plan (% of firms)
Salary Only
Commission Only
Salary+Commission
Other Compensation Plan
24.5
8.9
8.9
4.4
40.0
13.3
65.0
2.5
17.5
15.0
22.2
11.1
0.0
0.0
55.6
11.1
57.1
14.3
14.3
14.3
41.7
0.0
0.0
8.3
41.7
8.3
50.0
0.0
30.0
20.0
17.6
17.6
11.8
0.0
35.4
17.6
81.2
0.0
6.3
12.5
18.8
6.3
12.4
6.3
43.8
12.4
57.2
7.1
21.4
14.3
50,000
40,000
29,500
47,670
38,500
47,501
47,500
38,500
26,000
35,000
65,000
40,000
27,750
20,000
25,000
30,000
60,000
40,500
30,000
57,650
41,500
57,250
56,250
42,500
30,000
44,500
76,537
40,667
29,750
20,800
26,000
32,000
31,200
35,650
22,000
37,000
29,000
30,375
42,150
35,750
26,000
33,312
56,000
32,250
23,470
18,720
20,000
25,360
125,830
58,750
55,500
108,749
50,875
123,700
147,922
59,675
33,800
117,925
110,773
53,107
38,300
27,125
31,200
37,860
N/A
12.3
N/A
8.5
N/A
N/A
N/A
7.5
N/A
N/A
14.0
10.9
4.0
4.9
5.5
5.3
Employee Compensation Summary
Controller
Accounting Manager
Accounts Payable Coordinator
Marketing Manager
Marketing Coordinator
IT/Web Retail Director
Buying/Purchasing Director
Buyer
Assistant Buyer
Inventory Manager
Regional Retail Director
Store Manager
Assistant Store Manager
Dedicated Sales -- Entry (under 2 yrs. exper.)
Dedicated Sales -- Experienced (2 to 5 yrs. exper.)
Dedicated Sales -- Senior (over 5 yrs. exper.)
Base Total Middle Range of Total Comp Bonus Salary Compensation 1st Quartile 3rd Quartile % of Salary
28 Retailer Benchmarking Report · outdoorindustry.org
detailed resultseMplOyee COMpensatiOn
Controller Salary Total Compensation Bonus of Salary (%) Bonus Paid (% of firms) Accounting Manager Salary Total Compensation Bonus of Salary (%) Bonus Paid (% of firms) Accounts Payable Coordinator Salary Total Compensation Bonus of Salary (%) Bonus Paid (% of firms) Marketing Manager Salary Total Compensation Bonus of Salary (%) Bonus Paid (% of firms) Marketing Coordinator Salary Total Compensation Bonus of Salary (%) Bonus Paid (% of firms) IT/Web Retail Director Salary Total Compensation Bonus of Salary (%) Bonus Paid (% of firms) Buying/Purchasing Director Salary Total Compensation Bonus of Salary (%) Bonus Paid (% of firms) Buyer Salary Total Compensation Bonus of Salary (%)Bonus Paid (% of firms) Assistant Buyer Salary Total Compensation Bonus of Salary (%) Bonus Paid (% of firms) Inventory Manager Salary Total Compensation Bonus of Salary (%) Bonus Paid (% of firms)
50,00060,000N/A14.3
40,00040,50012.366.7
29,50030,000N/A33.3
47,67057,650
8.540.0
38,50041,500N/A37.5
47,50157,250N/A37.5
47,50056,250N/A33.3
38,50042,500
7.544.4
26,00030,000N/A14.3
35,00044,500N/A37.5
N/AN/AN/AN/A
N/AN/AN/AN/A
N/A
27,000N/AN/A
N/AN/AN/AN/A
N/AN/AN/AN/A
N/AN/AN/AN/A
N/AN/AN/AN/A
N/AN/AN/AN/A
N/AN/AN/AN/A
N/AN/AN/AN/A
N/AN/AN/AN/A
N/AN/AN/AN/A
N/AN/AN/AN/A
N/AN/AN/AN/A
N/AN/AN/AN/A
N/AN/AN/AN/A
N/AN/AN/AN/A
26,99926,999N/A0.0
N/AN/AN/AN/A
N/AN/AN/AN/A
N/A38,100N/AN/A
N/A
38,000N/AN/A
32,00033,750N/A50.0
N/AN/AN/AN/A
N/AN/AN/AN/A
N/A
29,289N/AN/A
45,00046,250N/A25.0
43,00547,250
7.583.3
N/AN/AN/AN/A
N/A
27,400N/AN/A
63,98898,615N/A25.0
N/A
45,000N/AN/A
26,90028,450N/A20.0
77,500104,832
N/A60.0
41,00043,500N/A33.3
58,25074,800N/A40.0
N/A
80,000N/AN/A
51,00057,900N/A42.9
31,00031,000N/A20.0
48,90052,800N/A40.0
Sales Sales Sales Median High-Profit Under $1.5 $1.5 - $5 Over $5 Firm Firm Million Million Million
outdoorindustry.org · Retailer Benchmarking Report 29
detailed resultseMplOyee COMpensatiOn
Regional Retail Director Salary Total Compensation Bonus of Salary (%)Bonus Paid (% of firms) Store ManagerSalary Total Compensation Bonus of Salary (%)Bonus Paid (% of firms) Assistant Store ManagerSalary Total Compensation Bonus of Salary (%)Bonus Paid (% of firms) Dedicated Sales -- Entry (under 2 yrs. exper.)Salary Total Compensation Bonus of Salary (%)Bonus Paid (% of firms) Dedicated Sales -- Experienced (2 to 5 yrs. exper.)Salary Total Compensation Bonus of Salary (%) Bonus Paid (% of firms) Dedicated Sales -- Senior (over 5 yrs. exper.)Salary Total Compensation Bonus of Salary (%) Bonus Paid (% of firms)
65,00076,53714.083.3
40,00040,66710.958.3
27,75029,750
4.047.1
20,00020,800
4.958.3
25,00026,000
5.556.5
30,00032,000
5.350.0
N/AN/AN/AN/A
N/A
45,500N/AN/A
N/A
26,500N/AN/A
N/A
22,188N/AN/A
N/A
28,000N/AN/A
N/A
34,320N/AN/A
N/AN/AN/AN/A
31,00034,000N/A50.0
14,50014,500N/A0.0
20,00020,400
7.050.0
26,00026,000N/A42.9
32,00032,000N/A20.0
N/AN/AN/AN/A
38,00041,000
9.755.6
29,00033,000N/A60.0
19,00023,500
4.962.5
22,75029,750
5.862.5
29,00038,000
5.362.5
72,50076,53714.083.3
50,72154,14310.966.7
32,00034,300
4.662.5
19,76020,900
2.862.5
26,00026,000
2.162.5
30,60031,200N/A57.1
Sales Sales Sales Median High-Profit Under $1.5 $1.5 - $5 Over $5 Firm Firm Million Million Million
30 Retailer Benchmarking Report · outdoorindustry.org
glossary of terms
Accounts Payable Payout Period (days)
Accounts Payable to Inventory
Asset Turnover
Cash Cycle (days)
Cash to Current Liabilities
Current Ratio
Debt to Equity
Defensive Interval (days)
EBIT to Total Assets
Financial Leverage
Gross Margin
Gross Margin Return on Inventory
Accounts Payable
Cost of Goods Sold ÷ 365 days
Accounts Payable x 100
Year-end Inventory
Net Sales
Total Assets
Avg. Collection Period + Inventory Holding Period
– Accounts Payable Payout Period
Cash x 100
Current Liabilities
Current Assets
Current Liabilities
Total Liabilities
Net Worth
Cash
(Operating Expenses – Depreciation) ÷ 365 days
(Profit Before Taxes + Interest) x 100
Total Assets
Total Assets
Net Worth
Gross Profit Dollars
Net Sales
Warehouse Gross Profit x 100
Inventory
Measures the promptness of paying suppliers
Measures the percent of inventory financed by suppliers of that inventory
Measures sales generated per dollar of assets
Days invested in a product from purchase until the sales invoice is collected
Measures ability to pay short-term debt with cash
Measures ability to pay short-term debt with current assets
Measures balance between debt and owner equity
Measures how long the firm can operate on existing cash balances
Measures earnings from opera-tions before interest and taxes as a percent of total assets
Measures assets financed per dollar of net worth
Measures profitability after the costs of making or buying the product are subtracted from sales
Measures gross margin earned per dollar of inventory
RATIO CALCuLATION COMMENT
outdoorindustry.org · Retailer Benchmarking Report 31
glossary of terms
Inventory Holding Period (days)
Inventory Turnover
Growth Potential Index
Personnel Productivity Ratio
Profit Margin
Return on Assets
Return on Net Worth
Sales per Employee
Sales to Fixed Assets
Sales to Inventory
Sales to Working Capital
Times Interest Earned
365 days
Inventory Turnover
Warehouse Cost of Goods Sold
Inventory
Profit After Taxes x 100
AR + Inventory – AP
Payroll Expense x 100
Gross Profit
Profit Before Taxes x 100
Net Sales
Profit Before Taxes
Total Assets
Profit Before Taxes
Net Worth
Net Sales
Number of FTE Employees
Net Sales
Net Fixed Assets
Warehouse Sales
Year-end Inventory
Net Sales
Current Assets – Current Liabilities
Profit Before Taxes + Interest
Interest
Measures the number of days inventory is typically held in stock
Measures the number of times the entire inventory stock is sold per year
Measures how fast the firm can grow using internally generated funds
Measures payroll expense as a percent of gross margin earned
Measures profit earned as a percentage of net sales
Measures profit earned as a percent of assets
Measures profit earned as a percent of net worth
Measures sales generated per full-time employee
Measures the productivity of each dollar invested in fixed assets
Measures dollar sales generated per dollar of inventory
Measures ability to generate sales without tying up working capital
Measures number of times earnings will cover interest payments
RATIO CALCuLATION COMMENT
32 Retailer Benchmarking Report · outdoorindustry.org
Outdoor Industry Association® (OIA) is the leading trade association for the outdoor
industry and the title sponsor of Outdoor Retailer.
Outdoor Industry Association (OIA) was founded in 1989 by a group of visionary outdoor industry professionals
who realized that “outdoor” could be much more than a passing consumer trend. Today, OIA is the leading trade
association and voice of the outdoor recreation industry, serving more than 4,000 manufacturers, distributors,
suppliers, sales representatives and retailers in the active outdoor lifestyle.
With offices Boulder, Colo., and Washington, D.C., OIA is the title sponsor of Outdoor Retailer and the trade
voice representing a $646 billion industry. OIA supports the growth and success of the outdoor industry through
its focus on government affairs, sustainability, outdoor consumer insights, industry trends and youth participation.
OIA hosts an annual industry leadership forum and delivers on-demand and in-person education, tools
and resources to help its members grow and succeed in the dynamic and ever-changing outdoor recreation
marketplace.
Every day, OIA works with our members to benefit the industry by:
» Advocating for issues critical to the future of the outdoor industry
» Building stronger business leaders
» Changing the way the world does business
» Inspiring and growing the active outdoor community
outdoorindustry.org
OIA today
Our Mission: To Ensure the Growth and Success of the Outdoor Industry
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