Financial Analysis of Icici Bank

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PROJECT REPORT

ONFINANCIAL ANALYSIS

OF

ICICI Bank

Submitted to

GULBARGA UNIVERSITY,

GULBARGAIn the partial fulfillment of

Award of the degree ofBachelor of business management

Submitted by: Under theGuidance of:

MD.MUSOVER PATEL Mrs.KALPANA.K

Lecturer, B.B.M,

University Roll no.1029011 GURU NANAK FIRSTGRADE COLLEGE,BIDAR

GURU NANAK FIRST GRADE COLLEGE,BIDAR

(2010-11)

1


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CERTIFICATION LETTER

GURU NANAK FIRSTGRADE

COLLEGE, BIDAR

TO WHOM IT MAY CONCERN

This is to certify that the Project Report entitled FINANCIALANALYSIS OF ICICI Bank has been completed by:MD.MUSOVER.PATEL under my supervision. To the best of my

knowledge, this is his own work and he has not submitted the sameelsewhere for the award of any other degree or diploma.

I approve it for submission in the partial fulfillment of the requirement forthe degree of Bachelor of Business management.

HOD PRINCIPAL

Miss.KALPANA.K(MBA) Mrs.SHAYAMALA.V.DATTA

EXTERNAL EXAMINE Miss.KALPANA.K

INTERNAL GUIDE

ACKNOWLEDGEMENT

No task is single mans effort .Any job in this world however trivial or tough cannotbe accomplished without the assistance of others. An assignment puts the knowledgeand experience of an individual to litmus test. There is always a sense of gratitude that

2GURU NANAK FIRST GRADE COLLEGE, BIDAR


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one likes to express towards the persons who helped to change an effort in a success.The opportunity to express my indebtness to people who have helped me toaccomplish this task.

I deem it a proud privilege to extend my greatest sense of gratitude to my ProjectGuide Miss.KALPANA.K (lecturer B.B.M) for the keen interest, inspiringguidance, continuous encouragement, valuable suggestions and constructive criticismthroughout the pursuance of this report.

I am thankful to Coordinator sir DR. UTTAM CHAND for giving me theopportunity to undertake the study. I am highly indebted to MR. DINESHJAMWAL (PROF. REGIONAL CENTRE, BIDAR) for sparing time from their

busy schedule for providing me with their able guidance at the time of need andhelping me to achieve the ultimate goal of the study. I would also like to thank MR.RAJ (Branch Manager, ICICI Bank, BIDAR) for their valuable support in helping

me to gain this opportunity of being associated with an organization of such esteem.

Last but not the least, it would be unfair if I dont express my indebtness to myparents and all my friends for their active cooperation which was of great help duringthe course of my training project.

Table of contentSl.no

PARTICULARSPage no.

Acknowledgement 3

1. Introduction Of Banking

a. Introduction of banking.b. History of banking in India

c. Banks in Indiad.Indian banking industry.

6-15

7815



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2. Companys Profile

a. Introduction to ICICI Bankb. ICICI Bank today

c. Business profile...d. Board of directorse. Board committee.f. Business objectiveg. Technology used in ICICI Bank..h. Products and services...i. Awards

16-45

21

22242526284345

3. Research Methodology

a. Objective of study

b. Importance of study.c. Meaning of researchd. Research probleme. Research design...f. Data collection method

46-50

4747474950

4. Financial Analysis

a. Introduction of the topic .b. Method/Tools of financial

analysisc. Balance sheet of ICICI Bank...d. Profit and Loss Account of ICICI

Bank..e. Financial statement analysis

51-92

545859

6073

5. Findings ,Suggestions And Conclusion. 74-77

6. Bibliography 79



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Chapter 1

INTRODUCTION OF

BANKING

Definition Of Bank:

Banking Means "Accepting Deposits for the purpose of lending or Investment ofdeposits of money from the public, repayable on demand or otherwise and withdraw

by cheque, draft or otherwise."



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-Banking Companies (Regulation) Act,1949

ORIGIN OF THE WORD BANK:-

The origin of the word bank is shrouded in mystery. According to one view point theItalian business house carrying on crude from of banking were called banchi

bancheri" According to another viewpoint banking is derived from German word"Branck" which mean heap or mound. In England, the issue of paper money by thegovernment was referred to as a raising a bank.

Banking system in India

Without a sound and effective banking system in India it cannot have a healthyeconomy.The banking system of India should not only be hassle free but it should beable to meet new challenges posed by the technology and any other external andinternal factors.For the past three decades India's banking system has several outstandingachievements to its credit. The most striking is its extensive reach. It is no longerconfined to only metropolitans or cosmopolitans in India. In fact, Indian bankingsystem has reached even to the remote corners of the country. This is one of the mainreasons of India's growth process.

.

HISTORY OF BANKING IN INDIA

Banking in India has its origin as early or Vedic period. It is believed that thetransitions from many lending to banking must have occurred even before Manu, thegreat Hindu furriest, who has devoted a section of his work to deposit and advancesand laid down rules relating to the rate of interest. During the mogul period, theindigenous banker played a very important role in lending money and financingforeign trade and commerce.

During the days of the East India Company it was the turn of agency house to carryon the banking business. The General Bank of India was the first joint stock bank to

be established in the year 1786. The other which followed was the Bank of Hindustan

and Bengal Bank. The Bank of Hindustan is reported to have continued till 1906.While other two failed in the meantime. In the first half of the 19th century the East



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India Company established there banks, The bank of Bengal in 1809, the Bank ofBombay in 1840 and the Bank of Bombay in1843. These three banks also known asthe Presidency banks were the independent units and functioned well. These three

banks were amalgamated in 1920 and new bank, the Imperial Bank of India was

established on 27th January, 1921.

With the passing of the State Bank of India Act in 1955 the undertaking of theImperial Bank of India was taken over by the newly constituted SBI. The ReserveBank of India (RBI) which is the Central bank was established in April, 1935 by

passing Reserve bank of India act 1935. The Central office of RBI is in Mumbai andit controls all the other banks in the country.

The first bank in India, though conservative, was established in 1786. From 1786 tilltoday,the journey of Indian Banking System can be segregated into three distinct

phases. They areas mentioned below:

Early phase from 1786 to 1969 of Indian Banks

Nationalization of Indian Banks and up to 1991 prior to Indian banking sectorReforms.

New phase of Indian Banking System with the advent of Indian Financial &Banking Sector Reforms after 1991.

Government took major steps in this Indian Banking Sector Reform afterindependence. In1955, it nationalized Imperial Bank of India with extensive bankingfacilities on a large scale especially in rural and semi-urban areas. It formed StateBank of India to act as the principal agent of RBI and to handle banking transactionsof the Union and State Governments all over the country.

Second phase of nationalization Indian Banking Sector Reform wascarried out in 1980 with seven more banks. This step brought 80% of the bankingsegment in India under Government ownership.

The country is flooded with foreign banks and their ATM stations. Efforts are beingput to give a satisfactory service to customers.

BANKING STRUCTURE IN INDIA

SCHEDULED BANKS IN INDIA



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(1) Scheduled Commercial Banks

Public SectorBanks Private SectorBanks Foreign Banks InIndia Regional RuralBanks

(26) (25) (29) (95)

NationalizedBank

Other PublicSector Banks(IDBI)

SBI And ItsAssociates

Old PrivateBanks

New PrivateBanks

(2) Scheduled Cooperative Banks

Scheduled Urban Cooperative

Banks

Scheduled State Cooperative Banks

Public Sector Banks

Public sector banks are those banks which are owned by the Government. The Govt.runs these Banks. In India 14 banks were nationalized in 1969 & in 1980 another 6

banks were also nationalized. Therefore in 1980 the number of nationalized bank 20.At present there are total 26 Public Sector Banks in India (As on 26-09-2009). Of

these 19 are nationalised banks, 6(STATE BANK OF INDORE ALSO MERGEDRECENTLY) belong to SBI & associates group and 1 bank (IDBI Bank) is classifiedas other public sector bank. Welfare is their primary objective .



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Nationalisedbanks

Allahabad Bank Andhra Bank

Bank Of Baroda

Bank Of India

Bank Of Maharastra

Canara Bank

Central Bank Of India

Corporation Bank

Dena Bank

Indian Bank

Indian Overseas Bank

Oriental Bank Of

Commerce

Punjab & Sind Bank

Punjab National Bank

Syndicate Bank

UCO Bank

Union Bank Of India

United Bank Of India

Vijaya Bank

OtherPublicSector

Banks

IDBI(IndustrialDevelopmentBank OfIndia)Ltd.

SBI & itsAssociates

State Bank of India

State Bank of Hyderabad

State Bank of Mysore

State Bank of Patiala

State Bank of Travancore

State Bank of Bikaner And

Jaipur

(State Bank of Saurastra merged with SBI inthe year 2008 and State Bank of Indore In2010)

Private Sector Banks

These banks are owned and run by the private sector. Various banks in the countrysuch as ICICI Bank, HDFC Bank etc. An individual has control over there banks in

preparation to the share of the banks held by him.

Private banking in India was practiced since the beginning of banking system in India.The first private bank in India to be set up in Private Sector Banks in India was

IndusInd Bank. It is one of the fastest growing Bank Private Sector Banks in India.



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IDBI ranks the tenth largest development bank in the world as Private Banks in Indiaand has promoted world class institutions in India.

The first Private Bank in India to receive an in principle approval from the Reserve

Bank of India was Housing Development Finance Corporation Limited, to set up abank in the private sector banks in India as part of the RBI's liberalization of theIndian Banking Industry. It was incorporated in August 1994 as HDFC Bank Limitedwith registered office in Mumbai and commenced operations as ScheduledCommercial Bank in January 1995. ING Vysya, yet another Private Bank of Indiawas incorporated in the year 1930

Private sector banks have been subdivided into following 2 categories:-

Old Private Sector

Banks Bank of Rajasthan Ltd.

Catholic Syrian Bank Ltd.

City Union Bank Ltd.

Dhanalakshmi Bank Ltd.

Federal Bank Ltd.

ING Vysya Bank Ltd.

Jammu and Kashmir Bank Ltd.

Karnataka Bank Ltd.

Karur Vysya Bank Ltd.

Lakshmi Vilas Bank Ltd.

Nainital Bank Ltd.

Ratnakar Bank Ltd.

SBI Commercial and International

Bank Ltd.

South Indian Bank Ltd.

Tamilnad Mercantile Bank Ltd.

New Private Sector

Banks Bank of Punjab Ltd. (since

merged with Centurian Bank)

Centurian Bank of Punjab (since

merged with HDFC Bank)

Development Credit Bank Ltd.

HDFC Bank Ltd.

ICICI Bank Ltd.

IndusInd Bank Ltd.

Kotak Mahindra Bank Ltd. Axis Bank (earlier UTI Bank)

Yes Bank Ltd.



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United Western Bank Ltd.

Foreign Banks In India

ABN AMRO Bank N.V.

Abu Dhabi CommercialBank Ltd

American Express Bank

Antwerp Diamond Bank

Arab Bangladesh Bank

Bank InternationalIndonesia

Bank of America

Bank of Bahrain & Kuwait

Bank of Ceylon

Bank of Nova Scotia Bank of Tokyo Mitsubishi

UFJ

Barclays Bank

BNP Paribas

Calyon Bank

ChinaTrust CommercialBank

Citibank

DBS Bank

Deutsche Bank

HSBC (Hongkong &Shanghai BankingCorporation)

JPMorgan Chase Bank

Krung Thai Bank

Mashreq Bank

Mizuho Corporate Bank

Oman International Bank

Shinhan Bank

Socit Gnrale

Sonali Bank Standard Chartered Bank

State Bank of Mauritius

http://en.wikipedia.org/wiki/ABN_AMROhttp://en.wikipedia.org/wiki/American_Express_Bankhttp://en.wikipedia.org/wiki/Bank_of_Americahttp://en.wikipedia.org/wiki/Bank_of_Ceylonhttp://en.wikipedia.org/wiki/Bank_of_Nova_Scotiahttp://en.wikipedia.org/wiki/Bank_of_Tokyo_Mitsubishi_UFJhttp://en.wikipedia.org/wiki/Bank_of_Tokyo_Mitsubishi_UFJhttp://en.wikipedia.org/wiki/Barclays_Bankhttp://en.wikipedia.org/wiki/BNP_Paribashttp://en.wikipedia.org/wiki/Calyon_Bankhttp://en.wikipedia.org/wiki/Citibankhttp://en.wikipedia.org/wiki/DBS_Bankhttp://en.wikipedia.org/wiki/Deutsche_Bankhttp://en.wikipedia.org/wiki/HSBChttp://en.wikipedia.org/wiki/JPMorgan_Chasehttp://en.wikipedia.org/wiki/Krung_Thai_Bankhttp://en.wikipedia.org/wiki/Mashreq_Bankhttp://en.wikipedia.org/wiki/Mizuho_Corporate_Bankhttp://en.wikipedia.org/wiki/Soci%C3%A9t%C3%A9_G%C3%A9n%C3%A9ralehttp://en.wikipedia.org/wiki/Sonali_Bankhttp://en.wikipedia.org/wiki/Standard_Chartered_Bankhttp://en.wikipedia.org/wiki/State_Bank_of_Mauritiushttp://en.wikipedia.org/wiki/ABN_AMROhttp://en.wikipedia.org/wiki/American_Express_Bankhttp://en.wikipedia.org/wiki/Bank_of_Americahttp://en.wikipedia.org/wiki/Bank_of_Ceylonhttp://en.wikipedia.org/wiki/Bank_of_Nova_Scotiahttp://en.wikipedia.org/wiki/Bank_of_Tokyo_Mitsubishi_UFJhttp://en.wikipedia.org/wiki/Bank_of_Tokyo_Mitsubishi_UFJhttp://en.wikipedia.org/wiki/Barclays_Bankhttp://en.wikipedia.org/wiki/BNP_Paribashttp://en.wikipedia.org/wiki/Calyon_Bankhttp://en.wikipedia.org/wiki/Citibankhttp://en.wikipedia.org/wiki/DBS_Bankhttp://en.wikipedia.org/wiki/Deutsche_Bankhttp://en.wikipedia.org/wiki/HSBChttp://en.wikipedia.org/wiki/JPMorgan_Chasehttp://en.wikipedia.org/wiki/Krung_Thai_Bankhttp://en.wikipedia.org/wiki/Mashreq_Bankhttp://en.wikipedia.org/wiki/Mizuho_Corporate_Bankhttp://en.wikipedia.org/wiki/Soci%C3%A9t%C3%A9_G%C3%A9n%C3%A9ralehttp://en.wikipedia.org/wiki/Sonali_Bankhttp://en.wikipedia.org/wiki/Standard_Chartered_Bankhttp://en.wikipedia.org/wiki/State_Bank_of_Mauritius


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Cooperative banks in IndiaThe Cooperative bank is an important constituent of the Indian Financial System,

judging by the role assigned to co operative, the expectations the co operative is

supposed to fulfil, their number, and the number of offices the cooperative bankoperate. Though the co operative movement originated in the West, but theimportance of such banks have assumed in India is rarely paralleled anywhere else inthe world. cooperative bank in the urban areas also has increased phenomenally inrecent years due to the sharp increase in the number of primary co-operative

banks.

.

NABARD National Bank for Agriculture and Rural Development (NABARD) is adevelopment bank in the sector of Regional Rural Banks in India. It provides and

regulates credit and gives service for the promotion and development of rural sectors

mainly agriculture, small scale industries, cottage and village industries, handicrafts.

It also finance rural crafts and other allied rural economic activities to promote

integrated rural development. It helps in securing rural prosperity and its connected

matters.

United Bank of IndiaUnited Bank of India (UBI) also plays an important role in regional rural



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banks. It has expanded its branch network in a big way to actively participate in the

developmental of the rural and semi-urban areas in conformity with the objectives of

nationalisation.

Syndicate Bank Syndicate Bank was firmly rooted in rural India as rural banking and have aclear vision of future India by understanding the grassroot realities. Its progress has

been abreast of the phase of progressive banking in India especially in rural banks.

Fact Files of Banks in India

The first Bank in India to be given an ISO certification. Canara Bank

The first Bank in Northern India to get ISO 9002 certificationfor their selected branches.

Punjab and SindBank

The first Indian Bank to have been started solely with Indian capital. Punjab NationalBank

The first among the Private Sector Banks in Kerala to become ScheduledBank in 1946 under the RBI act.

South Indian Bank

Indias oldest,largest and the most successful commercial bank offering thewidest possible rang of domestic,international and NRI products andservices,through its vast network in India and overseas.

State Bank of India

Indias second largest Private Sector Bank and is now the largest scheduled

commercial bank in India.

The Federal Bank

Limited

Bank which started as Private Shareholders Banks,mostly Europeanshareholders.

Imperial Bank ofIndia

The first Indian Bank to open a branch outside India in London in 1946 andthe first to open a branch in continental Europe at Paris in 1974

Bank of India,founded in 1906 inMumbai.

Allahabad Bank



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The oldest Public Sector Bank in India having branches all over India andserving the customers for the last 132 years.

The first Indian Commercial Bank which was wholly owned and managed byIndians.

Central Bank ofIndia

INDIAN BANKING INDUSTRY

The Indian banking market is growing at an astonishing rate, with Assets expected toreach US$1 trillion by 2010. An expanding economy, middleclass, and technologicalinnovations are all contributing to this growth.The countrys middle class accounts for over 320 million People. In correlation withthe growth of the economy, rising income levels, increased standard of living, andaffordability of banking products are promising factors for continued expansion.



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The Indian banking Industry is in the middle of an IT revolution, Focusing on theexpansion of retail and rural banking. Players are becoming increasingly customer-centric in their approach, which has resulted in innovative methods of offering new

banking products and services. Banks are now realizing the importance of being a bigplayerand are beginning to focus their attention on mergers and acquisitions to takeadvantage of economies of scale and/or comply with Basel II regulation.Indian

banking industry assets are expected to reach US$1 trillion by 2010 and are poised toreceive a greater infusion of foreign capital, says Prathima Rajan, analyst in Celent's

banking group and author of the report. The banking industry should focus on havinga small number of large players that can compete globally rather than having a largenumber of fragmented players.



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Chapter 2

COMPANYS PROFILE



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Type

PrivateBSE &NSE:ICICI,

NYSE: IBN

Industry BankingInsuranceCapital Markets and alliedindustries

Founded 1955 (as Industrial Credit andInvestment Corporation of India)

Headquarters ICICI Bank Ltd.,ICICI Bank Towers,Bandra Kurla,Mumbai, India

Key people

K.V. Kamath,ChairmanChanda Kochhar, ManagingDirector & CEO

Sandeep Bakhshi, DeputyManaging Director

N.S. Kannan, Executive Director& CFOK. Ramkumar, Executive Director

Products Loans, Credit Cards, Savings,Investment vehicles, Insuranceetc.

Revenue USD 15.06 billion

Total assets USD 120.61 billion (at March31, 2009.)

Website www.icicibank.com
http://en.wikipedia.org/wiki/Types_of_business_entityhttp://en.wikipedia.org/wiki/Private_companyhttp://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://en.wikipedia.org/wiki/National_Stock_Exchange_of_Indiahttp://en.wikipedia.org/wiki/New_York_Stock_Exchangehttp://www.nyse.com/about/listed/ibn.htmlhttp://en.wikipedia.org/wiki/Industryhttp://en.wikipedia.org/wiki/Bankinghttp://en.wikipedia.org/wiki/Insurancehttp://en.wikipedia.org/wiki/Capital_Marketshttp://en.wikipedia.org/wiki/Mumbaihttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/K.V._Kamathhttp://en.wikipedia.org/wiki/Chanda_Kochharhttp://www.icicibank.com/pfsuser/aboutus/newsroom/executivebio/sandeepresume.htmhttp://www.google.co.in/url?sa=t&source=web&ct=res&cd=1&url=http%3A%2F%2Fwww.iciciprulife.com%2Fpublic%2FAbout-us%2FProfileTeam-NSKannan.htm&ei=Hm15Sv_kCob6kAXMhZS7Bg&usg=AFQjCNGrNWm9KBeFK8ECi6w5fJ896TdmpA&sig2=xulVedKfizzwojKQN7-YlAhttp://www.google.co.in/url?sa=t&source=web&ct=res&cd=18&url=http%3A%2F%2Fwww.icicibank.com%2Fpfsuser%2Faboutus%2Fnewsroom%2Fexecutivebio%2Framkumarresume.htm&ei=Xm15SsvHEIHs6APR74GlBQ&usg=AFQjCNF8v8x13iVBwIJflxdj3KFXCQiZmA&sig2=UjBAMVFDRl2e9JqC1kdC8Ahttp://en.wikipedia.org/wiki/Product_(business)http://en.wikipedia.org/wiki/Credit_Cardhttp://en.wikipedia.org/wiki/Revenuehttp://en.wikipedia.org/wiki/USDhttp://en.wikipedia.org/wiki/Assethttp://en.wikipedia.org/wiki/USDhttp://en.wikipedia.org/wiki/Websitehttp://www.icicibank.com/http://en.wikipedia.org/wiki/File:ICICI_Bank_Logo.svghttp://en.wikipedia.org/wiki/Types_of_business_entityhttp://en.wikipedia.org/wiki/Private_companyhttp://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://en.wikipedia.org/wiki/National_Stock_Exchange_of_Indiahttp://en.wikipedia.org/wiki/New_York_Stock_Exchangehttp://www.nyse.com/about/listed/ibn.htmlhttp://en.wikipedia.org/wiki/Industryhttp://en.wikipedia.org/wiki/Bankinghttp://en.wikipedia.org/wiki/Insurancehttp://en.wikipedia.org/wiki/Capital_Marketshttp://en.wikipedia.org/wiki/Mumbaihttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/K.V._Kamathhttp://en.wikipedia.org/wiki/Chanda_Kochharhttp://www.icicibank.com/pfsuser/aboutus/newsroom/executivebio/sandeepresume.htmhttp://www.google.co.in/url?sa=t&source=web&ct=res&cd=1&url=http%3A%2F%2Fwww.iciciprulife.com%2Fpublic%2FAbout-us%2FProfileTeam-NSKannan.htm&ei=Hm15Sv_kCob6kAXMhZS7Bg&usg=AFQjCNGrNWm9KBeFK8ECi6w5fJ896TdmpA&sig2=xulVedKfizzwojKQN7-YlAhttp://www.google.co.in/url?sa=t&source=web&ct=res&cd=18&url=http%3A%2F%2Fwww.icicibank.com%2Fpfsuser%2Faboutus%2Fnewsroom%2Fexecutivebio%2Framkumarresume.htm&ei=Xm15SsvHEIHs6APR74GlBQ&usg=AFQjCNF8v8x13iVBwIJflxdj3KFXCQiZmA&sig2=UjBAMVFDRl2e9JqC1kdC8Ahttp://en.wikipedia.org/wiki/Product_(business)http://en.wikipedia.org/wiki/Credit_Cardhttp://en.wikipedia.org/wiki/Revenuehttp://en.wikipedia.org/wiki/USDhttp://en.wikipedia.org/wiki/Assethttp://en.wikipedia.org/wiki/USDhttp://en.wikipedia.org/wiki/Websitehttp://www.icicibank.com/


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INTRODUCTION TO ICICI BANK

History Of ICICI



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1955: The Industrial Credit and Investment Corporation of India Limited (ICICI)

was incorporated at the initiative of World Bank, the Government of India andrepresentatives of Indian industry, with the objective of creating a developmentfinancial institution for providing medium-term and long-term project financing to

Indian businesses. Mr.A.Ramaswami Mudaliar elected as the first Chairman ofICICI Limited. ICICI emerges as the major source of foreign currency loans toIndian industry. Besides funding from the World Bank and other multi-lateralagencies, ICICI was also among the first Indian companies to raise funds frominternational markets.

1956 : ICICI declared its first dividend of 3.5%.

1958 : Mr.G.L.Mehta appointed the second Chairman of ICICI Ltd.

1960 : ICICI building at 163, Backbay Reclamation, inaugurated.

1961 : The first West German loan of DM 5 million from Kredianstalt obtained.

1967 : ICICI made its first debenture issue for Rs.6 crore, which wasoversubscribed.

1969 : The first two regional offices in Calcutta and Madras set up.

1972 : The second entity in India to set up merchant banking services. : Mr. H. T.Parekh appointed the third Chairman of ICICI.

1977 : ICICI sponsored the formation of Housing Development FinanceCorporation. Managed its first equity public issue.

1978 : Mr. James Raj appointed the fourth Chairman of ICICI.

1979 : Mr.Siddharth Mehta appointed the fifth Chairman of ICICI.

1982 : 1982 : ICICI became the first ever Indian borrower to raise EuropeanCurrency Units. : ICICI commences leasing business.

1984 : Mr. S. Nadkarni appointed the sixth Chairman of ICICI.

1985 : Mr. N.Vaghul appointed the seventh Chairman and Managing Director ofICICI.

1986 : ICICI became the first Indian institution to receive ADB Loans. : ICICI,along with UTI, set up Credit Rating Information Services of India Limited,India's first professional credit rating agency. : ICICI promotes Shipping Creditand Investment Company of India Limited. : The Corporation made a public 1987: ICICI signed a loan agreement for Sterling Pound 10 million with

Commonwealth Development Corporation (CDC), the first loan by CDC forfinancing projects in India.



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1988 : Promoted TDICI - India's first venture capital company.

1993 : ICICI Securities and Finance Company Limited in joint venture with J. P.Morgan set up. : ICICI Asset Management Company set up.

1994: ICICI established Banking Corporation as a banking subsidiary.formerlyIndustrial Credit and Investment Corporation of India. Later, ICICI BankingCorporation was renamed as 'ICICI Bank Limited'. ICICI founded a separate legalentity, ICICI Bank, to undertake normal banking operations - taking deposits,credit cards, car loans etc.

1996 : ICICI Ltd became the first company in the Indian financial sector to raiseGDR. : SCICI merged with ICICI Ltd. : Mr. K.V.Kamath appointed theManaging Director and CEO of ICICI Ltd

1997 : ICICI Ltd was the first intermediary to move away from single prime rateto three-tier prime rates structure and introduced yield-curve based pricing.

:The

name The Industrial Credit and Investment Corporation of India Ltd changed toICICI Ltd. : ICICI Ltd announced the takeover of ITC Classic Finance.

1998 : Introduced the new logo symbolizing a common corporate identity for theICICI Group. : ICICI announced takeover of Anagram Finance.

1999 : ICICI launched retail finance - car loans, house loans and loans forconsumer durables. : ICICI becomes the first Indian Company to list on the NYSEthrough an issue of American Depositary Shares.

2000 : ICICI Bank became the first commercial bank from India to list its stockon NYSE.

2001: ICICI acquired Bank of Madura (est. 1943). Bank of Madura was a Chettiar

bank, and had acquired Chettinad Mercantile Bank (est. 1933) and Illanji Bank(established 1904) in the 1960s. In October 2001, the Boards of Directors ofICICI and ICICI Bank approved the merger of ICICI and two of its wholly ownedretail finance subsidiaries, ICICI Personal Financial Services Limited and ICICICapital Services Limited, with ICICI Bank.

2003 : The merger was approved by shareholders of ICICI and ICICI Bank inJanuary 2002, by the High Court of Gujarat at Ahmadabad in March 2002, and bythe High Court of Judicature at Mumbai and the Reserve Bank of India in April2002. Consequent to the merger, the ICICI group's financing and bankingOperations, both wholesale and retail, have been integrated in a single entity. Atthe same time, ICICI started its international expansion by opening representativeoffices in New York and London. In India, ICICI Bank bought the Shimla andDarjeeling branches that Standard Chartered Bankhad inherited when it acquiredGrindlays Bank.

2004 : The first Integrated Currency Management Centre launched in Pune. ;ICICI Bank announced the setting up of its first ever offshore branch inSingapore. ; The first offshore banking unit (OBU) at Seepz Special EconomicZone, Mumbai, launched. ; ICICI Banks representative office inaugurated inDubai. ; Representative office set up in China. : ICICI Banks UK subsidiary

launched. ; Indias first ever "Visa Mini Credit Card", a 43% smaller credit card indimensions launched. ; ICICI Bank subsidiary set up in Canada. ; Temasek

http://en.wikipedia.org/wiki/Bank_of_Madurahttp://en.wikipedia.org/wiki/Chettiarhttp://en.wikipedia.org/w/index.php?title=Chettinad_Mercantile_Bank&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Illanji_Bank&action=edit&redlink=1http://en.wikipedia.org/wiki/New_Yorkhttp://en.wikipedia.org/wiki/Londonhttp://en.wikipedia.org/wiki/Shimlahttp://en.wikipedia.org/wiki/Darjeelinghttp://en.wikipedia.org/wiki/Standard_Chartered_Bankhttp://en.wikipedia.org/wiki/Grindlays_Bankhttp://en.wikipedia.org/wiki/Bank_of_Madurahttp://en.wikipedia.org/wiki/Chettiarhttp://en.wikipedia.org/w/index.php?title=Chettinad_Mercantile_Bank&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Illanji_Bank&action=edit&redlink=1http://en.wikipedia.org/wiki/New_Yorkhttp://en.wikipedia.org/wiki/Londonhttp://en.wikipedia.org/wiki/Shimlahttp://en.wikipedia.org/wiki/Darjeelinghttp://en.wikipedia.org/wiki/Standard_Chartered_Bankhttp://en.wikipedia.org/wiki/Grindlays_Bank


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Holdings acquired 5.2% stake in ICICI Bank. ; ICICI Bank became the marketleader in retail credit in India. In the UK it established an alliance with LloydsTSB. It also opened an Offshore Banking Unit (OBU) in Singapore andrepresentative offices in Dubai and Shanghai.

2005 : Max Money, a home loan product that offers the dual benefit of highereligibility and affordability to a customer, introduced. : Mobile banking service inIndia launched in association with Reliance Infocomm. : Indias first multi-

branded credit card with HPCL and Airtel launched. : Kisan Loan Card andinnovative, low-cost ATMs in rural India launched. : ICICI Bank and CNBC TV18 announced Indias first ever awards recognizing the achievements of SMEs, a

pioneering initiative to encourage the contribution of Small and MediumEnterprises to the growth of Indian economy. : ICICI Bank opened its 500th

branch in India. : ICICI Bank introduced partnership model wherein ICICI Bankwould forge an alliance with existing micro finance institutions (MFIs).

2006 : First rural branch and ATM launched in Uttar Pradesh at Delpandarwa,Hardoi. ; "Free for Life" credit cards launched wherein annual fees of all ICICIBank Credit Cards were waived off. ; ICICI Bank and Visa jointly launchedmChq a revolutionary credit card on the mobile phone. ; Private BankingMasters 2005, a nationwide Golf tournament for high networth clients of the

private banking division launched. This event is the largest domestic invitationamateur golf event conducted in India. ; First Indian company to make asimultaneous equity offering of $1.8 billion in India, the United States and Japan.; ICICI acquired Investitsionno-Kreditny Bank (IKB), a Russia bank with aboutUS$4mn in assets, head office in Balabanovo in the Kaluga region, and with a

branch in Moscow. ICICI renamed the bank ICICI Bank Eurasia. Also, ICICIestablished a branch in Dubai International Financial Centre and in HongKong.ICICI Bank became the largest bank in India in terms of its marketcapitalization. ; ICICI Bank became the first private entity in India to offer adiscount to retail investors for its follow-up offer.

2007 : ICICI Bank became the first Indian bank to issue hybrid Tier-1 perpetualdebt in the international markets. : ICICI Bank subsidiary set up in Russia. ;Introduced a new product - NRI smart save Deposits a unique fixed deposit

scheme for nonresident Indians. : Representative offices opened in Thailand,Indonesia and Malaysia. ; ICICI Bank UK opened a branch in Antwerp, inBelgium; ICICI Bank became the largest retail player in the market to introduce a

biometric enabled smart card that allow banking transactions to be conducted onthe field. A low-cost solution, this became an effective delivery option for ICICIBanks micro finance institution partners. ; Financial counseling centre Dishalaunched. Disha provides free credit counseling, financial planning and debtmanagement services. ; Bhoomi puja conducted for a regional hub in Hyderabad,Andhra Pradesh.

http://en.wikipedia.org/wiki/Balabanovohttp://en.wikipedia.org/wiki/Kalugahttp://en.wikipedia.org/wiki/Moscowhttp://en.wikipedia.org/wiki/Dubaihttp://en.wikipedia.org/wiki/Hong_Konghttp://en.wikipedia.org/wiki/Hong_Konghttp://en.wikipedia.org/wiki/Antwerphttp://en.wikipedia.org/wiki/Belgiumhttp://en.wikipedia.org/wiki/Balabanovohttp://en.wikipedia.org/wiki/Kalugahttp://en.wikipedia.org/wiki/Moscowhttp://en.wikipedia.org/wiki/Dubaihttp://en.wikipedia.org/wiki/Hong_Konghttp://en.wikipedia.org/wiki/Hong_Konghttp://en.wikipedia.org/wiki/Antwerphttp://en.wikipedia.org/wiki/Belgium


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2009 : ICICI Banks USD 2 billion 3-tranche international bond offering was the

largest bond offering by an Indian bank. ; ICICI amalgamated Sangli Bank,which was headquartered in Sangli, in Maharashtra State, and which had 158

branches in Maharashtra and another 31 in Karnataka State. Sangli Bank had been

founded in 1916 and was particularly strong in rural areas. With respect to theinternational sphere, ICICI also received permission from the government ofQatar to open a branch in Doha. Also, ICICI Bank Eurasia opened a second

branch, this time in St. Petersburg. ; ICICI Bank raised Rs 20,000 crore (approx$5 billion) from both domestic and international markets through a follow-on

public offer. ; ICICI Banks GBP 350 million international bond offering markedthe inaugural deal in the sterling market from an Indian issuer and also the largestdeal in the sterling market from Asia. ; Launched Indias first ever jewellery cardin association with jewelry major Gitanjali Group. ; ICICI Bank became the first

bank in India to launch a premium credit card -- The Visa Signature Credit Card. ;Foundation stone laid for a regional hub in Gandhinagar, Gujarat. ; Introduced

SME Toolkit, an online resource centre, to help small and medium enterprisesstart, finance and grow their business. ; ICICI Bank signed a multi-tranche dualcurrency US$ 1.5 billion syndication loan agreement in Singapore. ; ICICI Bank

became the first private bank in India to offer both floating and fixed rate on carloans, commercial vehicles loans, construction equipment loans and professionalequipment loans. ; In a first of its kind, nation wide initiative to attract brightgraduate students to pursue a career in banking, ICICI Bank launched the"Probationary Officer Programme". ;Launched Bank@home services for allsavings and current a/c

2010 : ICICI Bank enters US The US Federal Reserve permitted ICICI to convertits representative office inNew Yorkinto a branch.; ICICI Bank enters Germany,opens its first branch in Frankfurt ; ICICI Bank launched iMobile, a breakthroughinnovation in banking where practically all internet banking transactions can now

be simply done on mobile phones. ; ICICI Bank concluded India's largest eversecuritization transaction of a pool of retail loan assets aggregating to Rs. 48.96

billion (equivalent of USD 1.21 billion) in a multi-tranche issue backed by fourdifferent asset categories. It is also the largest deal in Asia (ex-Japan) in 2008 tilldate and the second largest deal in Asia (ex-Japan & Australia) since the

beginning of 2007. ; ICICI Bank launches ICICIACTIVE - Banking InteractiveService - along with DISHTV, which will allow viewers to see information aboutthe Bank's products and services and contact details on their DISHTV screens. ;ICICI Bank and British Airways launch co-branded credit card, which is designedto earn accelerated reward points to the card holders with every British Airwaysflight or by spending on everyday purchases.

2011: ICICI Bank Board appoints Mr K. V. Kamath as non-executive Chairmanand Ms Chanda Kochhar as Managing Director & CEO effective May 1, 2011,while the existing non-executive Chairman Mr N Vaghul retires after completing

his term on April 30, 2009 ; ICICI bank ties up with BSNL Cell One for billpayments, it will facilitate bill payment for BSNL Cell One users through

http://en.wikipedia.org/wiki/Sanglihttp://en.wikipedia.org/wiki/Maharashtrahttp://en.wikipedia.org/wiki/Karnatakahttp://en.wikipedia.org/wiki/Qatarhttp://en.wikipedia.org/wiki/Dohahttp://en.wikipedia.org/wiki/US_Federal_Reservehttp://en.wikipedia.org/wiki/New_Yorkhttp://en.wikipedia.org/wiki/Sanglihttp://en.wikipedia.org/wiki/Maharashtrahttp://en.wikipedia.org/wiki/Karnatakahttp://en.wikipedia.org/wiki/Qatarhttp://en.wikipedia.org/wiki/Dohahttp://en.wikipedia.org/wiki/US_Federal_Reservehttp://en.wikipedia.org/wiki/New_York


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www.icicibank.com across all the 27 circles of BSNL. ; ICICI Bank Limitedacting through its Hong Kong Branch (ICICI Bank) signed an agreement onExport Credit Line totaling up to US$100 million with the Japan Bank forInternational Cooperation (JBIC) which constitutes the international wing of.

ICICI BANKTODAYICICI Bank (BSE: ICICI) (formerly Industrial Credit and InvestmentCorporation of India) is India's largest private sectorbankby market capitalisationand second largest overall in terms of assets. Trotal assets of Rs. 3,562.28 billion(US$ 77 billion) at December 31, 2009 and profit after tax Rs. 30.19 billion (US$648.8 million) for the nine months ended December 31, 2009. The Bank also has anetwork of 1,640+ branches (as on February 11, 2010) and about 4,721 ATMs inIndia and presence in 18 countries, as well as some 24 million customers (at the endof July 2007). ICICI Bank offers a wide range of banking products and financialservices to corporate and retail customers through a variety of delivery channels andspecialised subsidiaries and affiliates in the areas of investment banking, life and non-life insurance, venture capital and asset management. (These data are dynamic.) ICICIBank is also the largest issuer of credit cards in India. ICICI Bank has got its equityshares listed on the stock exchanges at Kolkata and Vadodara, Mumbai and the

National Stock Exchange of India Limited, and its ADRs on the New York StockExchange (NYSE). The Bank is expanding in overseas markets and has the largestinternational balance sheet among Indian banks. ICICI Bank now has wholly-ownedsubsidiaries, branches and representatives offices in 18 countries, including an

offshore unit in Mumbai. This includes wholly owned subsidiaries in Canada, Russiaand the UK (the subsidiary through which the HiSAVE savings brand is operated),offshore banking units in Bahrain and Singapore, an advisory branch in Dubai,

branches in Belgium, Hong Kong and Sri Lanka, and representative offices inBangladesh, China, Malaysia, Indonesia, South Africa, Thailand, the United ArabEmirates and USA. Overseas, the Bank is targeting the NRI (Non-Resident Indian)

population in particular.

ICICI reported a net profit of Rs. 3,758 crore (US$ 741 million) for FY2011. Thebank's Current and savings account (CASA) ratio increased to 28.7% at March 31,2011 from 26.1% at March 31, 2008. Increase of Rs. 5,286 crore in CASA deposits in

quarter ended March 31,2009.ICICI Bank is one of theBig Four Banksof India with State Bank of India,Axis Bankand HDFC Bank

ICICI Bank Group

http://www.icicibank.com/http://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://www.bseindia.com/stockreach/stockreach.htm?scripcd=ICICIhttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Private_sectorhttp://en.wikipedia.org/wiki/Bankhttp://en.wikipedia.org/wiki/Market_capitalisationhttp://en.wikipedia.org/wiki/Kolkatahttp://en.wikipedia.org/wiki/Vadodarahttp://en.wikipedia.org/wiki/Mumbaihttp://en.wikipedia.org/wiki/National_Stock_Exchange_of_Indiahttp://en.wikipedia.org/wiki/American_Depositary_Receipthttp://en.wikipedia.org/wiki/New_York_Stock_Exchangehttp://en.wikipedia.org/wiki/New_York_Stock_Exchangehttp://en.wikipedia.org/wiki/Big_four_bankshttp://en.wikipedia.org/wiki/Big_four_bankshttp://en.wikipedia.org/wiki/State_Bank_of_Indiahttp://en.wikipedia.org/wiki/Axis_Bankhttp://en.wikipedia.org/wiki/HDFC_Bankhttp://www.icicibank.com/http://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://www.bseindia.com/stockreach/stockreach.htm?scripcd=ICICIhttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Private_sectorhttp://en.wikipedia.org/wiki/Bankhttp://en.wikipedia.org/wiki/Market_capitalisationhttp://en.wikipedia.org/wiki/Kolkatahttp://en.wikipedia.org/wiki/Vadodarahttp://en.wikipedia.org/wiki/Mumbaihttp://en.wikipedia.org/wiki/National_Stock_Exchange_of_Indiahttp://en.wikipedia.org/wiki/American_Depositary_Receipthttp://en.wikipedia.org/wiki/New_York_Stock_Exchangehttp://en.wikipedia.org/wiki/New_York_Stock_Exchangehttp://en.wikipedia.org/wiki/Big_four_bankshttp://en.wikipedia.org/wiki/State_Bank_of_Indiahttp://en.wikipedia.org/wiki/Axis_Bankhttp://en.wikipedia.org/wiki/HDFC_Bank


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BUSINESS PROFILEProducts & Services

Personal Banking Deposits

Loans

Cards

Investments

Insurance

Demat Services

Wealth Management

NRI Banking Money Transfer

Bank Accounts

Investments

Property Solutions

Insurance

Loans

Business Banking Corporate Net Banking Cash Management

Trade Services

FXOnline

SME Services

Online Taxes

Custodial Services

Head OfficeICICI Bank9th Floor, South Towers

ICICI TowersBandra Kurla ComplexBandra (E)Mumbai.Phone: 91-022-653 7914Website: www.icicibank.com

Capital structure

The Authorized Capital of ICICI Bank is 214.75 Crores. The Issued, Subscribed andPaid Up Capital is divided into 1113250642 equity shares @ Rs.10/- each.



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Board of Directors

Board Members

Mr. K. V. Kamath, Chairman....................................................

Mr. Sridar Iyengar....................................................

Mr. Homi R. Khusrokhan....................................................

Mr. Lakshmi N. Mittal................................................

Mr. Narendra Murkumbi.................................................

Dr. Anup K. Pujari.................................................

Mr. Anupam Puri..................................................

Mr. M.S. Ramachandran..................................................

Mr. M.K. Sharma..................................................

Mr. V. Sridar Prof. Marti G. Subrahmanyam

......................................................... Mr. V. Prem Watsa

......................................................... Ms. Chanda D. Kochhar,

Managing Director & CEO.........................................................

Mr. Sandeep Bakhshi,

Deputy Managing Director.........................................................

Mr. N. S. Kannan,Executive Director & CFO.........................................................

Mr. K. Ramkumar, Executive Director

http://www.icicibank.com/aboutus/board-of-members-kvk.htmlhttp://www.icicibank.com/aboutus/board-of-members-iyengar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-hrk.htmlhttp://www.icicibank.com/aboutus/board-of-members-mittal.htmlhttp://www.icicibank.com/aboutus/board-of-members-murkumbi.htmlhttp://www.icicibank.com/aboutus/board-of-members-pujari.htmlhttp://www.icicibank.com/aboutus/board-of-members-puri.htmlhttp://www.icicibank.com/aboutus/board-of-members-ramachandran.htmlhttp://www.icicibank.com/aboutus/board-of-members-sharma.htmlhttp://www.icicibank.com/aboutus/board-of-directors-v-sridar.htmlhttp://www.icicibank.com/aboutus/board-of-members-subrahmanyam.htmlhttp://www.icicibank.com/aboutus/board-of-members-watsa.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kochhar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kochhar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kochhar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-bakhshi.htmlhttp://www.icicibank.com/aboutus/board-of-directors-bakhshi.htmlhttp://www.icicibank.com/aboutus/board-of-directors-bakhshi.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kannan.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kannan.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kannan.htmlhttp://www.icicibank.com/aboutus/board-of-directors-ramkumar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-ramkumar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-ramkumar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-ramkumar.htmlhttp://www.icicibank.com/aboutus/board-of-members-kvk.htmlhttp://www.icicibank.com/aboutus/board-of-members-iyengar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-hrk.htmlhttp://www.icicibank.com/aboutus/board-of-members-mittal.htmlhttp://www.icicibank.com/aboutus/board-of-members-murkumbi.htmlhttp://www.icicibank.com/aboutus/board-of-members-pujari.htmlhttp://www.icicibank.com/aboutus/board-of-members-puri.htmlhttp://www.icicibank.com/aboutus/board-of-members-ramachandran.htmlhttp://www.icicibank.com/aboutus/board-of-members-sharma.htmlhttp://www.icicibank.com/aboutus/board-of-directors-v-sridar.htmlhttp://www.icicibank.com/aboutus/board-of-members-subrahmanyam.htmlhttp://www.icicibank.com/aboutus/board-of-members-watsa.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kochhar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kochhar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-bakhshi.htmlhttp://www.icicibank.com/aboutus/board-of-directors-bakhshi.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kannan.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kannan.htmlhttp://www.icicibank.com/aboutus/board-of-directors-ramkumar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-ramkumar.html


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Board committee

Audit CommitteeBoard Governance Remuneration &

Nomination Committee

Mr. Sridar Iyengar, ChairmanMr. M. K. Sharma, Alternate ChairmanMr. Narendra MurkumbiMr. V. Sridar

Mr. M. K. Sharma, ChairmanMr. K. V. KamathMr. Anupam PuriProf. Marti G. Subrahmanyam

Corporate Social Responsibility

Committee

Customer Service Committee

Mr. M. K. Sharma, ChairmanDr. Anup K. PujariMs. Chanda D. Kochhar

Mr. K. V. Kamath, ChairmanMr. Narendra MurkumbiDr. Anup K. PujariMr. M. S. RamachandranMr. M.K. SharmaMs. Chanda D. Kochhar

Credit Committee Fraud Monitoring Committee

Mr. K. V. Kamath, ChairmanMr. Narendra MurkumbiMr. M. S. Ramachandran Mr. M .K.SharmaMs. Chanda D. Kochhar

Mr. M. K. Sharma, ChairmanMr. K. V. KamathMr. Narendra MurkumbiMs. Chanda D. KochharMr. Sandeep Bakhshi

Risk Committee Share Transfer & Shareholders'/

Investors' Grievance Committee

Mr. K. V. Kamath, ChairmanMr. Sridar IyengarDr. Anup K. PujariProf. Marti G. SubrahmanyamMr. V. Prem WatsaMs. Chanda D. Kochhar

Mr. M. K. Sharma, ChairmanMr. Narendra MurkumbiMr. N. S. Kannan

Committee of Executive Directors

Ms. Chanda D. Kochhar, Chairperson



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Mr. Sandeep BakhshiMr. N. S. KannanMr. K. RamkumarMr. Sonjoy Chatterjee

BUSINESS OBJECTIVE

Vision

To be the leading provider of financial services in India and a major global bank.

Mission We will leverage our people, technology, speed and financial capital to: be

the banker of first choice for our customers by delivering high quality, world-class service.

Expand the frontiers of our business globally.

Play a proactive role in the full realisation of Indias potential.

Maintain a healthy financial profile and diversify our earnings across

businesses and geographies.

Maintain high standards of governance and ethics.

Contribute positively to the various countries and markets in which we

operate.

Create value for our stakeholders.



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TECHNOLOGY Used In ICICI Bank

ICICI use many type of advance technological software like Pinnacle 7.0 andPinnacle7.016.Among from this software ICICI bank uses the e-banking, core

banking,mobile banking electronic display sy ICICI Bank was using Teradata for its datawarehouse. However, due to its proprietary hardware, the cost of procurement,upgrades and administration was soaring. The closed box architecture of Teradataimposed restrictions on scalability. Secondly, querying and loading could not happensimultaneously. Queries could only be run during business hours because the loadingof data had to take place during off business hours. This meant that the refresh rate ofEDW was delayed, so queries may not reflect the most current data. ICICI Bank wasalso dependent on Teradata for support and other activities: The bank was completelytied down to that solution.These issues compelled ICICI Bank to look for more efficient and flexible solutions.

The solution would have to address not only current issues, but accommodate futuregrowth expectations and business requirements. ICICI Bank evaluated numerous datawarehousing solutions in the pursuit of solving its issues, and developed a shortlist ofalternatives for its migration proof-of-concept: Sybase, SAS and Netezza. The

primary criteria for evaluation was the price-to-performance ratio where Sybase IQ

emerged the clear winner. During this rigorous testing, Sybase IQ delivered fasterresults on independent hardware and operating systems with minimum infrastructure.Commending the improvements achieved, Amit Sethi, Joint General Manager, ICICI

bank says, "What impressed us wasthat even with overall lower costs, we couldachieve significantly better query performanceafter implementing the Sybaseenterprise warehouse solution." ICICI Infotech today launched an enterpriseresourceplanning (ERP) solution for the small and medium enterprises.The ERP package - Orion Advantage - comes bundled with an HP dual processorXeonserver, Oracle 9i database, Windows 2003 server and costs about Rs 9.90 lakh and hasa 15-user license.

An ERP package helps a manufacturer or any other business implementing it tomanage all the important parts in the company such as product planning, parts

purchasing, maintaining inventory and interacting with suppliers and customers.ICICI Infotech officials told a press conference here today that Orion Advantage

offered a set of business practice solutions for industry segments such as engineering,auto ancillary, pharmaceuticals, chemicals and IT distribution. Besides the costadvantage, the ERP package also came pre-configured. ICICI Infotech had mappedthe processes specific to each industry segment into the package.

Mr. Manoj Kunkalienkar, Executive Director and President, ICICI Infotech, said thatsmalland medium enterprises (SMEs) offered a good market and ICICI Infotech

hoped to become a leading solution provider to this segment.



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Mr. R.K. Kanthi, Deputy General Manager, ICICI Infotech, said there was no ERPpackagefor the SMEs that bundled the server, database and operating system rightnow. That was the advantage ICICI Infotech offered to SMEs as Orion Advantage

came bundled and preconfigured. Besides the high cost of generic ERP packages,their implementation time as far as SMEs were concerned was also long. OrionAdvantage could be installed in 45 days.ICICI Infotech had signed up six customers so far for the package and hoped to garnera 15 per cent market share of the SME segment, whose number in the country wasestimated at 2.30 lakh.Mr. K.S. Natarajan, Managing Director, Trident Pneumatics Pvt Ltd of Coimbatore,

one of the companies that had installed Orion Advantage, said that the company hadtried three other ERP packages, all of which had failed, before settling on OrionAdvantage.

Mr Kunkalienkar said that ICICI Infotech planned to move the two developmentcenters in Chennai into a single location and double the staff strength from 300 nowin the next two years.The Chennai centers were involved in research and development of Orion ERPsolutions and Premia, an insurance package.

We can see that the how technology gives the best results in the below diagram. Thereare drastically changes seen in the use of Internet banking, in a year 2001 (2%) and inthe year 2008 (25%).These type of technology gives the freedom to retail customers.

Centralized Processing Units Derived Economies Of Scale

Electronic Straight through

Processing Reduced Transaction Cost

Data Warehousing,CRM Improve Cost Efficiency,CrossSell

Innovative Technology Aplication Provide New Or SuperiorProducts

The countrys middle class accounts for over 320 million people. In correlation withthegrowth of the economy, rising income levels, increased standard of living, andaffordability of banking products are promising factors for continued expansion.



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PRODUCTS AND SERVICES

PERSONAL BANKING

Loan Product Deposit Product Investment &Insurance

Auto loan

Loan against

security

Loan against

property Personal loan

Credit card

2- wheeler loan

Commercial

vehicles finance

Home loans

Retail business

banking

Tractor loan

Working capitalfinance

Construction

Equipment finance

Health care finance

Education loan

Gold loan

Savings A/C

Current A/C

Fixed Deposits

Demat A/C

Safe DepositLockers

Mutual Funds

Bonds

Knowledge Centre

Insurance

General AndHealth Insurance

Equity And

Derivatives

Mudra Gold Bar

Cards Payment Services Access To Bank

Credit Card

Debit Card

Prepaid Card

--------------------------------Forex services

--------------------------------

Product And

Services

Trade Services

Forex Service

Branch Locater

RBI Guidelines

Net Safe

Merchant

Prepaid Refill

Bill Pay

Visa Bill Pay

InstaPay

Direct Pay

VisaMoney

Transfers

E-Monies

Electronic FundsTransfer

Online Payment Of

Net Banking

One View

InstaAlert Mobile

Banking

ATM

Phone Banking

Email Statements

Branch Network



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Direct Tax

WHOLESALE BANKING

Corporate Small andMediumEnterprises

Financial InstitutionsandTrusts

Funded

Services

Non Funded

Services

Value Added

Services

Internet

Banking

Funded Services

Non Funded

Services

Specialized Services

Value Added

Services

Internet Banking

BANKS

Clearing Sub-Membership

RTGS Sub-Membership

Fund Transfer

ATM Tie- Ups

Corporate Salary A/C

Tax Collection

Financial Institutions

Mutual Funds

Stock Brockers

Insurance Companies

Commodities Business

Trusts



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NRISERVICES

Accounts & Deposits Remittances

Rupee Saving A/C

Rupee Current A/C

Rupee Fixed Deposits

Foreign Currency Deposits

Accounts For Returning Indians

North America

Uk

Europe

South East Asia

Middle East

Africa

Others

Quick Remit

India Link

Check Lock Box

Telegraphic/ Wire Transfer

Fund Transfer Cheques/Dds/Tcs

Investment & Insurances

Loans

Mutual Funds

Insurance

Private Banking

Portfolio Investment Scheme

Home Loans

Loans Against Securities

Loans Against Deposits

Gold Card Credit

Payment Services Access To Bank

Net Safe

Bill Pay

InstaPay

DirectPay

VisaMoney

Online Donation

Net Banking

One View

InstaAlert

ATM

Phone Banking

Email Statements

Branch Networks



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PRODUCTS

ICICI Bank offers wide variety of Deposit Products to suit yourrequirements. Coupled with convenience of networked branches/ ATMs and facilityof E-channels like Internet and Mobile Banking, ICICI Bank brings banking at your

doorstep. Select any of its deposit products and provide your details online and theirrepresentative will contact you for Account Opening.

SAVING ACCOUNTS

ICICI Bank offers customers a power packed Savings Accountwith a host of convenient features and banking channels totransact through. So now customers can bank at theirconvenience, without the stress of waiting in queues.

Special Savings Account:

The Special Savings Account has been designed keeping in mind the specific needs oforganizations such as Trusts, Associations, Societies, Councils, Clubs etc. It providesorganizations solutions with added value and is ideal for tax exempted entities.

LIFE PLUSSenior citizens savings account

LIFE PLUS,a special savings account for seniorcitizens from ICICI Bank is packed with a host of

benefits,designed keeping your unique financialrequirements in mind.

Special senior citizens desk to cater to all banking transactions, so that you

dont wait in queues.

Higher interest rate on FD/RD:avail the combined benefits of

safety,felexibility and attractive returns with ICICI Bank Fixed Depositand Recurring Deposit.

Free special senior citizen LIFE PLUS debit card.

Money multiplies facility.



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Extended banking hours allows you to visit our branches,as per your

convenience.

Anywhere banking access to various services,ICICI Bank has to offer

anytime,anywhere and from any place,including branches,ATMs and

phone banking. Nomination facility available.

Quarterly average balance(QAB) requirement of Rs.5000.

Young Stars Account:

Young Stars is a banking service for children, aged1day -18 years, brought to you by ICICI Bank tohelp the parents meet the present and futureaspirations that they hold for their child. It offers

various savings and investment options to the parentalong with teaching the child to manage his/her personal finance in a moreresponsible and independent manner.

Advantage woman savings account

The ICICI Bank Advantage Woman Account enablestodays independent women to enjoy hassle-free

banking services. Besides the core ICICI Bankadvantage, the Advantage Woman Savings Account is

packed with special benefits for our women customers.Enjoy your present and plan for the future with ICICIBanks Advantage Woman Savings Account.Advantage Woman offers a speciallydesigned woman's debit card which helps you shop and save simultaneously, managesyour household expenditures and comes with a bag full of offers attached to it.

Special International Womans Debit Card with lots of offers.

Free unlimited access to any banks ATM.

Bill Pay facility & Multi Channel Access.

Payable-at-par cheque book.

Nomination facility available.

Zero balance facility with an RD of Rs.2000 or Quarterly Average Balance

(QAB) requirement of Rs. 10,000.

Current Accounts:

Every business requires efficient banking facilities to support its business activities.ICICI Bank offers premium quality service, unfolding a wide array of class products.With technology leadership and service the bank is able to meet some of the mostchallenging financial needs of clients.A Current Account is one that is required byBusinessman, Joint stock companies, Institutions, Public authorities,

public corporations etc. Any business that has numerous bankingtranactions need a current account as it



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Allows running account supporting unlimited withdrawals and deposits.

Is meant for convenience and not to save money.

Roaming Current Account

Only Roaming Current Account from ICICI Bank travels the distance withcustomers business. With advanced technological features such as MCC and LCC,

banking needs are well taken care of, customers can access their accounts at over500 networked branches across the country.So while customers take care of their business, ICICI Banks Roaming Current

Account simplifies banking for them.

Salary Accounts

Salary Account is a feature rich corporate payroll account with benefits for bothcorporates and its employees.

The process of drawing cheques for salaries is replaced

by sending a single ASCII file to the bank and theamount is directly credited into the employees salaryaccount

Cuts down payroll processing workload

Salary Account can be opened with minimum 10

employees

Fixed deposits:

Fixed deposits are options which help you grow yourmoney thus creating wealth in a safer and secure way.ICICI provides its customers with various kinds ofFixed deposit facilities that are flexible and cater tocustomers who have different needs and wants intheir fixed deposits.ICICI provides a Fixed Deposit that allows customers

to deposit their money for just as long as you wish.

Wide range of tenures 15 days to 10 years.

Choice of investment plan traditional and cumulative deposits.

Partial withdrawal allowed.

Loan facility available you can avail loan up to 90% of principal and accrued

interest.

Auto renewal facility you can choose this option so that the deposit can berenewed on maturity.



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Interest compounded quarterly.

Additional interest rate of 0.5% for senior citizens.

Recurring Deposits:ICICI BankRecurring Deposits are an ideal way toinvest small amounts of money every month and endup with a large kitty on maturity.High recurringbilling and recurring payments can be a drain onyour finances and hence large investments may seema plan away.

Recurring deposits aims to encourage savings without putting any stress on customersfinances by making them to put a lump sum amount in fixed deposit in one go.The

recurring deposit also attracts high rate of return that are identical to the fixed depositrates and most importantly no TDS is applicable in it .the minimum balance of depositis of Rs.500 and thereafter in multiples of Rs.100 the minimum period is 6 monthsand thereafter in multiples of 3 months,nomination facility is also available.

Security Deposits:

A few Corporates stipulate to their new employees toprovide Security Deposit to reduce attrition. ICICI

Banks proposal for the employee is to keep theSecurity Deposit in the form of a Fixed Deposit (FD)with the Bank. The employee cannot withdraw suchFDs without the consent of the company and thecompany has the right to withdraw the FD in the

event of employee leaving the organization before a certain stipulated period.

ICICI Bank Tax-Saver Fixed Deposit

ICICI Banks Tax-Saver Fixed Deposit enables you to save tax and earn highreturns. A dual benefit option structured to maximise your advantage. ICICI BanksTax Saver FD is the perfect solution for your investment needs.

EEFC Account

Indian exports have surged over the last decade owing to an unprecedented boom insectors like software, biotechnology, gems, jewellery, textiles etc. As a result of this,the volume of inward remittances has also increased significantly. To shield the firmsengaged in regular export and import from the exchange rate fluctuations RBI hasallowed parking of foreign currency by exporters in an account designated asExchange Earners Foreign Currency Account (EEFC). EEFC accounts are Current

Accounts held in foreign currency with authorized dealers of foreign exchange in thecountry.



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Resident Foreign Currency (Domestic) Account

Do you want to save money while buying foreign currency for travelling abroad? Youcan buy travellers cheques, foreign currency in cash and foreign currency demanddraft for your expenses overseas. If you are a frequent traveller, you may not want togo through the hassles of buying foreign currency every time you travel abroad.

The Reserve Bank of India has now made it easier for you to access foreign currencyby permitting a foreign currency account (domestic) for resident Indians. In line withRBI guidelines, ICICI Bank has come up with a scheme that helps you get rid of allyour forex worries. You can park your foreign currency in ICICI Bank under RFC (D)account. Non-interest bearing Resident Foreign Currency (D) (RFC (D)) with ICICIBank can be maintained in four major currencies (USD, EURO, GBP and Japanese

Yen)

PRIVILEGE BANKING:

Privilege banking service ensures preferential treatment to its customers.

Silver privilege A/c

Waiver of multi-city cheque book usage up to Rs. 1,00,000 per month.

Waiver of DD/PO charges for upto Rs.50,000 per day.

Preferential rates of gold coins,deposits lockesr &foreign exchange.

Quarterly average balance requirement of Rs.25000.

Gold privilege A/c

Priority processing at all ICICI Bank branches and customer care.

Free usage of payable -at-par chequebook.

Free international gold debit card with higher daily withdrawal and spend

limit.

Waiver of DD/PO charges for up to Rs.100,000 per day.

Free anywhere banking facility.

Prefrential rates for gold coins,deposit lockers and foreign exchange.

Quarterly Average Balance(QAB) requirement of Rs.50000.

Titanium privilege A/c

Branch relationship manager supported with phone banking

relationship manager.

Priority processing at ICICI Bank brancghes and customer care.

Free international titanium debit card with higher daily withdrawal and

spend limit.



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Family banking:

Superior product benefits of privilige banking,wealthmanagement and global private client(GPC) available to all the

members of your family while the required minimum balancecan be maintained in any of the accounts.

Access to superior benefits for the entire family.

Flexibility to maintain balances across account.

Lower minimum balance requirement at individual customer level.

Single family bank convenience for the entire family and easier funds

management.

New Pension System of Government of India

ICICI Bank with 49 branches is a Point of Presence (POP) for the NEW PENSIONSYSTEM launched on May 1, 2009 by the Government of India. The scheme,

promoted by the PFRDA (Pension Fund Regulatory and Development Authority,Government of India), is a first of its kind in India and is being launched pan-India by22 other POP's as well.

The purpose of this pension scheme is to promote security of income to its subscribersin their old age. The scheme will empower a subscriber to plan his own retirement and

pension. It not only will help him save for life after retirement but also is a goodinvestment tool as the returns are market-driven. For optimum returns, theGovernment has appointed six fund managers for subscribers to choose from.

LOANS

HOME LOAN

Interest rates on home loans have come down considerablyin the last few years. Individuals who opted for housingloans in the years gone by, are still servicing them at 17%

to 21% per annum. Quite a price to pay, since one can get aloan today for around 12% per annum. In such a case, youcan opt for a balance transfer. Under this scheme,customers can replace their existing old high interest loan

by a cheaper (equal to applicable current rates) loan. ICICIHome Finance will not only finance the balance amount of

outstanding loan but also your prepayment charges to the old housing financecompany.

PERSONAL LOANS



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ICICI Bank Personal Loans are easy to get and absolutely hassle free. Withminimum documentation you can now secure a loan for an amount up to Rs.

15 lakhs.

Loans for salaried & self employed individuals. Loans are available from Rs. 20,000 to Rs. 15 Lakhs.

Repayment tenures from 12 - 60 months.

No Security,Collateral or Guarantors required.

Loans can be used for any purpose with no questions asked regarding the end

use of the loan.

A balance transfer facility available for those who want to retire any higherdebt.

All loan repayments are done via equated monthly instalments (EMI).

CAR LOAN

The NO. 1 financier for car loans in the country. Network

of more than 1500 channel partners in over 780 locations.Tie-ups with all leading automobile manufacturers toensure the best deals. Flexible schemes & quick

processing. Hassle-free application process on the click ofa mouse.

COMMERCIAL VEHICLE LOAN

Reaches you through more than 700

locations across the country. Range of products under one umbrella.

Funding of various products like HCVs,

Buses, MCVs, LCVs, 3 wheelers & usedvehicle.

Range of services on existing loans & extended products like funding of new

vehicles, refinance on used vehicles, balance transfer on high cost loans, topup on existing loans, Xtend product, working capital loans & other banking

products..

Preferred financier status with most of the leading manufacturers.

Simple documentation. Quick turn around time.



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Flexible financing solutions to meet the individual requirement.

TWO WHEELER LOANS:

"Zoom" away in your favourite two wheeler. ICICI providesattractive schemes at competitive interest rates.

Finance facility available for all two wheelers ranging

from mopeds to motor bikes.

Now avail Finance upto 90%* of the On Road Cost of

the vehicle, repayable in convenient tenure optionsranging from 6 months to 36 months*.

Ride Easy Pay Easy with ICICI Bank Two Wheeler Loans.

In an unlikely case of your not meeting our norms NO PROBLEM - you can

still avail our loan, any blood relative can be your co-applicant.

Existing ICICI Bank Customers ride away on your favourite Two Wheeler by

availing Loan On Phone*-- a facility to get an instant loan over the phone!!Apply for loan online, call or through sms.

FARM EQUIPMENT LOANS:

ICICI is the preferred financier for almost all

leading tractor manufacturers in the country.

ICICI finances farm equipments in over 381

locations spread across the country.

Provides fast processing of files with easy

documentation.

Flexible repayment options in tandem with the

farmer's seasonal liquidity.

Monthly, Quarterly and Half-yearly repayment patterns to choose from.

Comfortable repayment tenures frm 1 yrs to 6 yrs.

CONSTRUCTION EQUIPMENT LOANHaving funded infrastructure for over 4 decades, ICICIunderstands the need of the customers better. ICICI Bankoffers attractive financial packages through their excellentdistribution network. The products are customised fornew entrepreneur to large business houses. ICICI has tie-up with leading construction equipment manufacturers for

wide range of products. The Bank take over existing high cost loans atcompetitive terms resulting in huge savings and is quick in processing due to easyformalities and one time sanction of loans for disbursement over a period of time.



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OFFICE EQUIPMENT LOAN:

Minimum documentation required .

Doorstep Service.Competitive Interest rates.

Flexible repayment structure.

Hassle-free application process with the click of a mouse.

Details on your application status online.

MEDICAL EQUIPMENT LOAN:

Professional doctors are aware of the distinct advantages that the latest medicalequipment can give their patients. ICICI Bank Medical Equipment Loans supports

professionals in their effort to give the best to their patients. It's our humble wayof being involved in a noble profession.Loans are offered for:

Purchase of New equipments.

Takeover of Existing loan

Doorstep Service.

Funding in more than 150 locations across the country.

The bank provides Competitive interest rates.

CREDIT CARDS:

ICICI Bank Credit Cards give you the facility of cash,convenience and a range of benefits, anywhere in the world.These benefits range from life timefree cards, Insurance

benefits, global emergency assistance service,discounts,utility payments, travel discounts and much more.

DEBIT CARDS :

The ICICI Bank Debit Card is a revolutionary form ofcash that allows customers to access their bank accountaround the clock, around the world.The ICICI Bank DebitCard can be used for shopping at more than 100,000merchants in India and 13 million merchants worldwide.

TRAVEL CARD:



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Presenting ICICI Bank Travel Card. The Hassle Free wayto Travel the world. Traveling with US Dollar, Euro, PoundSterling or Swiss Francs; Looking for security and

convenience; take ICICI Bank Travel Card. Issued induplicate. Offers the Pin based security. Has theconvenience of usage of Credit or Debit card.

PRE PAID CARDS:

ICICI Bank brings to you a complete bouquet of pre-paidcards providing payment solutions at your fingertips.ICICI Bank pre-paid cards are a safe &convenient wayfor associate payments, disbursements, gifting & smallticket transactions. Pre-paid cards are available on a VISA

platform thus providing accessibility to over one lakhmerchant establishments & cash withdrawal from all

VISA ATMs in India.

INVESTMENTS



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ICICI Bank caresabout all needs.Along with Deposit

products and Loan

offerings, ICICIBank assists people to manage their finances by providing various investmentoptions ranging from ICICI Bank Tax Saving Bonds to Equity Investmentsthrough Initial Public Offers and Investment in Pure Gold. ICICI Bank facilitatesfollowing investment products: ICICI Bank Tax Saving Bonds

Government of India Bonds

Investment in Mutual Funds

Initial Public Offers by Corporate

Investment in "Pure Gold"

Foreign Exchange Services

Senior Citizens Savings Scheme, 2004

ICICI BANK BONDS

All ICICI Bank Bonds have been rated "AAA" by CARE and "LAAA" byICRA indicating the highest degree of safety for your money.

Investment in ICICI Bank Bonds are eligible for tax rebate under Sec 88 to thefull extent possible.

Bonds are listed on BSE, NSE.

Mutual FundsMutual Funds pool money of various investors to purchase a wide variety of securitieswhile

pursuing a specific goal. Selection of Securities for the purpose is done by specialistsfrom thefield. Returns generated are distributed to the Investors.Mutual Fund Companies offer various schemes. Investors can choose any particularFund/Scheme or mix of Funds/Schemes depending upon their perception towardsrisk. Investment is done on the basis of prevailing Net Asset Values of variousschemes. Mutual Funds Investments are subject to Market Risks.

ICICI Bank Pure Gold



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Gold has been traditionally the most favored form of investment for Indians. In fact,India,even today is amongst the highest consumers of Gold in the world. However, the Goldmarket

remains largely unorganized with reliability and convenience remaining the key issuesforgold buyers in the country.ICICI Bank with its `Pure Gold' offer attempts to bridgethe gap

between the need of the customers for buying gold and availability of an organizedavenue tosatisfy that need, by taking care of the two key components:-

Reliability and Convenience.

Reliability 24 Carat ICICI Bank Pure Gold is imported from Switzerland. This Gold

carries a99.99% Assay Certification, signifying highest level of purity, as per internationalstandards.Convenience

ICICI Bank Pure Gold is competitively priced based on daily prices in theinternational bullion market. Currently, gold is available in 2.5g, 5g, 8g, 20g and 50gcategories.

PRIVATE BANKING

Benefits:

Comprehensive range of products and services-Savings Account, Fixed Deposits,Recurring Deposits, Quantum Optima, Current Accounts,

-Resident Foreign Currency (Domestic) Accounts etc.-Asset Products- Home Loans, Car & Personal Loans, Loan Against Securitiesetc.-Investments- Government of India Bonds, Mutual Funds, Capital Gain Bond etc.-Insurance-Web Trade and Demat Accounts-Gold Coins & Bureau de Change-International Debit and Credit cards-And many more....

Exclusivity and Convenience

-Dedicated Officer-Separate interaction area in the branch-Anywhere Banking facility

AWARDS & RECOGNITION 44

GURU NANAK FIRST GRADE COLLEGE, BIDAR


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For the third year in a row ICICI Bank has won The Asset Triple A Country Awards for BestDomestic Bank in India.

ICICI Bank won the Most Admired Knowledge Enterprises (MAKE) India 2009 Award. ICICI Bankwon the first place in "Maximizing Enterprise Intellectual Capital" category, October 28, 2009.

Ms Chanda Kochhar, MD and CEO was awarded with the Indian Business Women LeadershipAward at NDTV Profit Business Leadership Awards , October 26, 2009.

ICICI Bank received two awards in CNBC Awaaz Consumer Awards; one for the most preferred autoloan and the other for most preferred credit Card, on September 30, 2009.

Ms. Chanda Kochhar, Managing Director & CEO ranked in the top 20 of the World's 100 MostPowerful Women list compiled by Forbes, August 2009.

Financial Express at its FE India's Best Banks Awards, honoured Mr. K.V. Kamath, Chairman withthe Lifetime Achievement Award , July 25, 2009.

ICICI Bank won Asset Triple A Investment Awards for the Best Derivative House, India. In addition

ICICI Bank were Highly commended , Local Currency Structured product, India for 1.5 year ADRGDR linked Range Accrual Note., July 2009.

ICICI bank won in three categories at World finance Banking awards on June 16, 2009 Best NRI Services bank Excellence in Private Banking, APAC Region Excellence in Remittance Business, APAC Region.

ICICI Bank Mobile Banking was adjudged "Best Bank Award for Initiatives in Mobile Payments and

Banking" by IDRBT, on May 18, 2009 in Hyderabad.

ICICI Bank'sb2 branchfree banking was adjudged "Best E-Banking Project Implementation Award2008" by The Asian Banker, on May 11, 2009 at the China World Hotel in Beijing.

ICICI Bank bags the Best bank in SME financing (Private Sector) at the Dun & Bradstreet Bankingawards 2009.

ICICI Bank NRI services wins the Excellence in Business Model Innovation Award in the eighthAsian Banker Excellence in Retail Financial Services Awards Programme.

http://www.b2.icicibank.com/http://www.b2.icicibank.com/


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ICICI Bank's Rural Micro Banking and Agri-Business Group wins WOW Event & ExperientialMarketing Award in two categories - Rural Marketing programme of the year and Small Budget

On Ground Promotion of the Year. These awards were given for Cattle Loan 'Kamdhenu Campaign'and 'Talkies on the move campaign' respectively.

ICICI Bank's Germany Branch has been certified by Stiftung Warrentest. ICICI Bank is ranked 2ndamongst 57 savings products across 19 banks

ICICI Bank Germany won the yearly banking test of the investor magazine uro in the callmoneycategory.

The ICICI Bank was awarded the runner's up position in Gartner Business Intelligence andExcellence Award for Asia Pacific for its Business Intelligence functions.

ICICI Bank's Organisational Excellence Group was recently awarded ISO 9001:2008 certification byTUV Nord. The scope of certification comprised processes around consulting and capability buildingon methods of quality & improvements.

ICICI Bank has been awarded the following titles under The Asset Triple A Country Awards for2009: Best Transaction Bank in India Best Trade Finance Bank in India Best Cash Management Bank in India Best Domestic Custodian in India

ICICI Bank has bagged the Best Cash Management Bank in India award for the second year in a row.The other awards have been bagged for the third year in a row.

ICICI Bank Canada received the prestigious Canadian Helen Keller Award at the Canadian HelenKeller Centre's Fifth Annual Luncheon in Toronto. The award was given to ICICI Bank its long-standing support to this unique training centre for people who are deaf-blind.



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Chapter 3

RESEARCHMETHODOLOGY



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Research methodologyThe procedure adopted for conducting the research requires a lot of

attention as it has direct bearing on accuracy, reliability and adequacy of resultsobtained. It is due to this reason that research methodology, which we used at the timeof conducting the research, needs to be elaborated upon. It may be understood as ascience of studying how research is done scientifically. So, the research methodologynot only talks about the research methods but also considers the logic behind themethod used in the context of the research study. Research Methodology is a way tosystematically study and solve the research problems. If a researcher wants to claimhis study as a good study, he must clearly state the methodology adapted inconducting the research the research so that it way be judged by the reader whetherthe methodology of work done is sound or not.

The Research Methodology here includes:-

Objective of study

Meaning of Research.

Research Problem.

Research Design.

Data Collection method.

Analysis and interpretation of Data

Limitation of study

OBJECTIVE OF THE STUDYObjectives are the ends that states specifically how goal be achieved. Every studymust have an objective for which all the efforts have been done. Without objective noresearch can be conducted and no result can be obtained. On the basis of objective allthe research process is followed. Objectives are the main aspect of every study. Theobjective of the studygives direction to go through the research problem. It guides the researcher and keepshim on track. I have two objectives regarding my research project. These are shown

below :-1. Primary objective :-

1) To study the software used in ICICI Bank.2) To analyse the financial statements of the corporation to assess itstrue financial position by the use of ratios.

2. Secondary objective :-

1) To find out the shortcomings in ICICI Bank.

2) To see whether ICICI Bank is going well or not in different areas.



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IMPORTANCE OF THE STUDY

By FINANCIAL PERFORMANCE ANALYSIS OF ICICI Bank we would

be able to get a fair picture of the financial position of ICICI Bank.

By showing the financial performance to various lenders and creditors it is

possible to get credit in easy terms if good financial condition is maintained inthe company with assets outweighing the liabilities.

Protecting the property of the business.

Compliances with legal requirement.

Meaning of Research:

Research is defined as a scientific and systematic search for pertinent information ona specific topic. Research is an art of scientific investigation. Research is asystematized effort to gain now knowledge. It is a careful investigation or inquiryespecially through search for new facts in any branch of knowledge. Research is anacademic activity and this term should be used in a technical sense. Researchcomprises d

Financial Analysis of Icici Bank

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