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STRATEGICPLANNINGGUIDEFORQUALITYIMPROVEMENT

VISION:A vision statement defines the future state of an organization of department in terms of its fundamental objective and/or strategic direction.

Write your organizations vision statement here:

MISSION:A mission statement defines the fundamental purpose of an organization or department; a basic description of why it eists.

Write your organizations mission statement here:

COREVALUES:!he core values of an organization or department are beliefs that guide the thoughts and actions of all employees; beliefs that drive an organization ordepartments culture and priorities.

Write your organizations core values here:

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CURRENTSTATEOFPHARMACYSERVICES:"erform a #W$! Analysis of the services currently being provided by your department using the dimensions below:

DIMENSION STRENGTHS WEAKNESSES OPPORTUNITIES THREATS

%eadership

&edication "reparation '(elivery

"atient )are #ervices

&edication #afety

&edication *se "olicy

+inancial "erformance

,- &anagement

ducation

)ustomer #ervice

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OPPORTUNITIESFORIMPROVEMENT:*sing the same dimensions as in the #W$! Analysis list potential ini tiatives that your department can implement that support the vision mission and corevalues of your organization and ran0 them in order of priority:

DIMENSION POTENTIALINITIATIVES PRIORITYRANKING

FEASIBILITY CLINICALRETURN

FINANCIALRETURN

%eadership

&edication "reparation' (elivery

"atient )are #ervices

&edication #afety

&edication *se "olicy

+inancial "erformance

,- &anagement

ducation

)ustomer #ervice

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EVALUATIONOFPOTENTIALINITIATIVES:)omplete the following chart for the three highest ran0ed initiatives:

READINESS: Who are the 0ey players in this initiative12f $!,- ("A-!&3!# list them here:

4 "harmacy (epartment $nly4 $ther (epartments

Pharmacy Ra!"#$$:

Are there any practices policies or procedures that are re5uired to be in place before

this initiative is implemented12f 6# list them here:

4 6es

4 3o

2s the "harmacy staff ade5uately prepared for the implementation of this initiative12f 3$ list staff education and training needs here:

4 6es4 3o

Or%a#"&a'"(#a) Ra!"#$$:

Who are the:stakeholders7decision ma0ers those controllingresources needed to implement initiative8

and

constituents7those impacted by implementation ofinitiative8 outside of pharmacy1

#ta0eholders: )onstituents:

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(o sta0eholders understand9 !he imperativeforimplementing initiative1

4 6es4 3o

!he risksif initiative is not

implemented1

4 6es

4 3o

!he benefitsif initiative isimplemented1

4 6es4 3o

Are there other initiatives already underway in the organization that will compete forresources targeted by this initiative12f 6# list them here:

4 6es4 3o

RESOURCES: Pharmacy Staff "harmacy +!s:"harmacists:!echnicians:

Admin #upport::&anagement:

$ther +!s:(epartment:

+!s:(epartment:

+!s:

Technoloy What technology will need to be ac5uired in order toimplement this initiative1

!echnology pense:

S!""l#e$ What additional supplies will need to be purchased inorder to implement this initiative1

#upply pense:

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Phy$#cal S"ace What additions/changes to the "harmacys physicalspace need to be completed in order to implement thisinitiative1

"hysical #pace pense:

M#$cellaneo!$ %ist miscellaneous epenses here: &iscellaneous pense:

REGULATORY: (o regulatory re5uirements support and/or re5uire the implementation of this initiative12f 6# list them here:

4 6es4 3o

Are there additional regulatory re5uirements that need to be met before implementingthis initiative12f 6# list them here:

4 6es4 3o

REACTION: ,ow will each sta0eholder react to the initiative17indicate either a positiveor negativeresponse8

#ta0eholder: -eaction 7< / =8:

Who are the Advocates and (etractors of thisinitiative1

Advocates: (etractors:

What approval process must be followed beforeimplementing the initiative1

Approving >ody: Anticipated (ate of Approval:

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Are progress and/or follow=up reports re5uired by anyof the approving bodies1

Approving >ody: (ate of +ollow=up:

IMPLEMENTATIONPLAN:)omplete the following implementation plan for the three highest ran0ed initiatives including persons responsible for each step of the implementation processtentative date of completion for each step and any significant milestones that should be reached during the implementation process:

INITIATIVE:

(ecision "rocess: (ecision &a0ers:

IMPLEMENTATIONSTEPS PERSONRESPONSIBLE DATEOFCOMPLETION MILESTONE*S+?.

@.

.

B.

C.

>ase Assumptions: 3on="harmacy (ependencies:

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