Final Quality in Rural Development

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    Presented by- Minal Kashyap, Sunny Kumar Roy

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    Quality Improvement in Rural

    Development projects in India

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    QUS!I"# $ %

    While we have international fully air conditioned schools in our

    cities, the schools in villages still dont have benches and chairs,

    leave alone computers. &e have a hu'e shorta'e o( teachers

    in rural areas, and the school drop out rate is hu'e)

    &*+ RUR RS . /*I#D 0I!IS /+

    D0DS111

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    QUS!I"# $ 4

    mployment opportunities are hardly there in villa'es

    which forces youth to move to cities creating imbalance in

    the ecosystem and leaving the villages deprived.

    &*+ 0K "5 "PP"R!U#I!+ I# RUR R 1

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    QUS!I"# $ 6

    While we may have numerous hospitals, nursing homes and

    medical facilities in cities, villa'es neither have health

    a7areness nor health (acilities.

    &*+ RISI#. DIS0"##0! /! 0I!IS #D

    8I.S 1

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    M#+ M"R QUS!I"#S

    IK))

    Proper land reforms

    ural credit

    !lectrification

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    I#!R"DU0!I"#

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    "early #$% of the total population of the country lives in rural area.

    Improvement in the &uality of life of rural people is the important agenda of

    rural development programme. In India a country where the number ofpeople living in rural areas, rural development programme is necessary aspect.

    ural development implies both the economic betterment of people as well as

    greater social transformation. 'he basic ob(ective of all rural development

    endeavours ) programmes has been the welfare of the millions.

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    Maslo73s *ierarchy "( #eeds

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    'hedegre

    eof

    e*c

    elle

    nceo

    fsom

    ethi

    ng

    +onformance to specification.

    ,-itnessforintendeduseby/osep

    h0./uran.

    &*! IS QUI!+

    9

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    &*+ QUI!+ IMPR"8M#! I#

    RUR DU0!I"# IS IMP"R!#!

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    6 survey called the 6nnual 7tatus of !ducation eport 867!9, shows that even though

    the number of rural students attending schools is rising, but more than half of the students

    in fifth grade are unable to read a second grade te*t book and are not able to solve simple

    mathematical problems.

    "ot only this, the level of maths and reading is further declining. 'hough efforts are being

    made, they are not in the right direction.

    'he reason cited for this problem in surveys is the increasing number of single classroomto educate students from more than one grade.

    In some states attendance of teachers and students is also declining. 'hese are a few

    reasons why schools have failed to educate rural India.

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    SU00SS5U PR".RMMS

    "5 RUR DU0!I"#

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    #ame o(Pro'ramme$ -

    5ocused on$ - Source o( a7areness Places 7here itis applied

    : 1ay 6cademy 7chool teacherstraining

    'witter, facebook atehpur,a(asthan

    ;urukul school in3ihar

    7tudents 7kype +hamanpuravillage of3ihars

    ;opalgan(

    district

    3arefoot college 6dults and students ace to faceeducation8A 58>8A 188>8A

    64.9%

    36.0%

    59.3%

    14.2%

    12.4%

    92.5%

    47.0%

    54.3%

    Shortage of aci!ities at "rimar# $ea!thcare enters

    S!rg'on

    3bt'tri"ian yna'"ologit

    .hyi"ian

    .a'diatri"ian

    Total Sp'"ialit 7o"tor

    'n'ral -'di"al 3

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    Aordability

    A""'ibility

    Awar'n'

    ?!ality o#

    &'alth"ar'S'r%i"'

    itrib!tion and 'a"h

    '"r!iting ill'd

    manpow'rTa"ling o"ial i!' andlo"al b'li'# S'l#m'di"ationD

    Cr'ating awar'n' amongth' r!ral "on!m'r

    Changing th' mind't o#th' r!ral p'opl'

    !ral p'opl' "hall'ng'

    Rural healthcare challen'es

    rganiEational Chall'ng'

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    ssam a role model in country3s health sector $- source ;ne7s

    .u7ahati$ ssam has emerged as role model in the health sector of the country by

    implementing the highest number of schemes under the "ational ural 4ealth

    0ission8"409, 5$B "ational 6mbulance 7ervice and 'ele adiology Pro(ect along with

    other schemes under the "40 here, J'he 5$B service would augment the e*isting 5$:

    ambulance service, which has greatly benefited patients across the country and will provide&uality transportation of patients to hospitals. 'he ambulance service would respond and

    reach patients within half an hour, besides transporting pregnant women and infants from

    home to hospital and if re&uired back to home as well.

    0hattissa health scheme a success in /ihar $ source conomic times

    'he rural health scheme chattissa under which people living in rural areas are provided

    treatment for critical disease through telemedicine Is running successfully in 5B Panchayats

    of bihar.

    'he pro(ects was launched in Patna, "alanda, 7aran, 7iwan , 7amastipur. +hattissa provide

    facility of telemedicine to patients in rural areas through video conferencing with leading

    doctors of 6II07 Patna.

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    &*R R & ..I#. /*I#D1

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    =uality ofprocess

    Aean

    >alue definedfrom patientsperspective

    3etter nursinghomes

    Propermaintenance of

    medical records

    7i*-7igma

    Physicianpractices

    use oftechnology

    patienttreatment

    =uality of

    clinicaloutcomes

    +linical

    audits

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    0onnectivity in rural development

    India has one of the largest and densest road networks in the world,

    around H$ percent of the countrys population 8about H$$ million

    people9 lacked access to all weather roads.

    'he remoteness of habitations and dense forest lands in the hill states of

    4imachal Pradesh, 0eghalaya and Uttarakhand gave rise to special

    challenges for road development. 6nd in /harkhand, one of Indias

    poorest states, a difficult security situation along with local capacityissues posed ma(or challenges.

    !he projects have brou'ht about a paradi'm shi(t in the 7ay rural roads

    are mapped, desi'ned, monitored, and built2

    People 0ake the +hoices

    ;reen "orms !stablished

    0onitoring

    =uality +ontrol

    @ngoing 0aintenance !nsured

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    In 0adhya Pradesh 80anawar 7emalda Aangoor 6(andokoti road in 1har district9 a(inder

    of "eshupur 0ohalla of Aangoor village registered an increase in annual income from s.

    :,$$$ to s. 5F,$$$ due to marketing of his agricultural produce and milk outside his

    village.

    >illagers of 3adaker(ang 83anarpal block, 6nugul district, @rissa9 e*pressed the view thatprior to road construction, light commercial vehicles rarely plyed from 6ngul to the village.

    "ow, a minimum of : to 5$ vehicles make 5$5F trips to the village everyday. 'his helps the

    villagers in commuting to the +oal 0ines and "6A+@ factory where they work as daily

    wage earners. +onnectivity and communication has improved significantly, which has

    resulted in creating more employment opportunities for the people in the villages located

    ad(acent to the roads.

    0eena, an embroidery maker of 3idla village 86rain block, 6(mer district, a(asthan9

    makes beautiful embroideries on dupattas and charges s.5: per piece. 4er monthly income

    ranges between s. :$$5$$$. 7he now goes outside the village to sell her craft and can

    procure raw material easily from "asirabad at reasonable rates. 4er family income has goneup and so has her social status.

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    P6'"62 6 World 3ank sponsored ongoing study has revealed that the length of rural

    roads constructed in 3ihar has decreased by BH% in B$5H-5D compared to B$5B5H, while

    e*penditure increased by 5$%. total of :,F$$km of rural roads were constructed in the

    state under different schemes during B$5B-5H. 3ut the total length of constructed roads

    decreased to C,F$D km 8more than BH%9 in B$5H-5D.

    'hese roads were constructed under programmes namely Pradhan 0antri ;ram 7adak

    Ko(na 8P0;7K9, 0ukhya 0antri ;ram 7adak Ko(na 800;7K9, 0inimum "eeds

    Programme 80"P9, 7pecial +omponent Programme 87+P9, "abard and the 6aapki 7arkar6apke 1war 867619 'he ma(or reasons behind noncompletion of road pro(ects on

    schedule are delay in land ac&uisition, delay in relocation of utilities, scarcity of materials

    like stone chips, iron etc and faulty preparation of design and detailed pro(ect reports,J

    0onstruction o( rural roads do7n 24< in state7ource- '@I sep5D

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    MP"+M#! I# RUR

    RS 4igher unemployment and low income in the rural areas results in low

    purchasing power of the rural people, ultimately affecting their &uality

    of life.

    ;overnment scheme to eradicate rural unemployment

    "ational ural !mployment Programme

    /awahar ogar Ko(ana

    ural Aandless !mployment ;uarantee

    0;"!;6

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    IMP0! "5 P""R QUI!+

    "# PR":0!S 1elay in delivery

    cost overrun

    customer dissatisfaction

    !nvironmental cost

    e-designing

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    QUI!+ SSUR#0Are we using the standard?

    Can we improve the standard?

    =uality 6udits

    'o see if you are complying with company policies, standards Mprocedures

    1etermine whether they are used efficiently M effectively

    Identify all the good practices being implemented

    Identify all the gaps)shortcomings

    Aook for new lesson learned M good practices

    Process 6nalysis Includes root cause analysis 36

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    QUI!+ 0"#!R" +ause and !ffect 1iagram 8Ishikawa 1iagram or ishbone 1iagram9

    4elps stimulate thinking, organie thoughts, and generate discussion

    +an be use to e*plore the factors that will result in a desire future outcome

    4istogram

    7howing how often a particular problem)situation occurred

    Pareto +hart)1iagram 8:$)B$ principle9

    4istogram ordered by fre&uency of occurrence which used to focus

    attention on the most critical issues

    :$% of the problems are due to B$% of the causes

    un +hart

    'o look at history and see a pattern of variation 37

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    $C@ B@ $AA-

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    A &+S !" IMPR"8

    QUI!+ "5 PR":0!

    ;et off on the right footing with clients

    Use clear milestones

    7et more realistic timelines

    ?now your limitations

    3uild confidence

    ;et inspired

    Re7ards 8s) rele'ate ?employees@

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    Su''estions and recommendations

    Sanitation$-

    7anitation should be given the top priority

    6wareness creation should result in real positive action from the

    community and make sanitation program demand driven

    7anitation should become a peoples movement even after the withdrawal

    of '7+

    Ainking of sanitation with womenLs dignity

    ";@s to be involved only in initial period following which community

    takes over.

    Involvement from corporations help sourcing of funds42

    .eneral su''estions$ 0anagement 3y Wandering 6round

    Work 3reak down 7tructure

    3enchmarking

    ocus on each level of &uality

    Use 0ethods like P!', +P0

    id il l i d

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    Aarge 0+; groups can provide toilet cleaning agents and soapsas a part of +7 e.g. 7ustainable living Programme by Unilever

    Promoting Individual 3ehavior +hange

    !co-7an toilets

    Infrastructure2-

    +ommon apartment instead of individual housing

    !mployability2-

    'raining to rural people

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    @FC@**@NC@ $S NT SG$** $T$S

    ATT$TH@

    %$*+,-. %$*+,- /0 %$*+,-

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