2016

Printer Manual

Toshiba e-Studio 3555C & HP Photosmart D7560ValleyView Alliance Church

TABLE OF CONTENTS

PAPER STORAGECABINET PAPER STORAGE 1

Copy Paper 1

Cardstock 1

Colored Paper 1

Photo Paper 1

Bulletin Insert Paper 1

Letterhead Paper 1

Labels 1TOSHIBA E-STUDIO COLOR COPIER

PRINTER USE 2POWER 3OPERATION 3PRINTING 4

Black & White or Color 4

Scanning 4To Email 4To USB 4

Copying 5Color Settings 5Sorting 6From Bypass Feed 6Ledger-Sized Paper 6Stop Printing 6Pause Printing 6

MAINTENANCE 7Filling Drawers 7

Ordering Printer Supplies 7

Replacing Toner 7TROUBLE-SHOOTING 8

Job Status 8

Scanned Documents Print with Lines 8

Printer Jams 8

Printer Part Falls Off/Breaks 8

Printer Jams Repetitively 8PHOTOSMART PRINTER

POWER 9PRINTING 9

Labels 9

Envelopes 9MAINTENANCE 10

Ink 10TROUBLE-SHOOTING 10

Error Messages 10

Prints Only Half the Document 10

Paper StorageCabinet Paper Storage

Top Corne

r:

Top Left: Cardsto

ckCardstock

Colored

Colored

Bottom

Corner:

Labels___ EnvelopesCardstock

Bottom

Left:Bulletin cover

Photo__Bulletin insert

Envelopes

Copy

Copy PaperBottom right drawer. Extra located beside printer in cardboard cases. Refill drawer from cases as reams are used up.Paper weight: 20 lb.

CardstockTop cabinet. Extra reams located in bottom corner cabinet.Paper weight: 67 lb.

Colored PaperTop cabinet. Usually extra colored paper is not kept; more will need to be ordered for large projects.Paper weight: 20 lb.

Photo PaperBottom cabinet. Extra reams located in bottom cabinet to left of spare computer station, behind computer tower. Reams are hidden there because they are very expensive and shouldn’t be used for unnecessary reasons.

Paper Weight: 80 lb.Paper Name: Hammermill Color Copy Digital Cover

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Bulletin Cover PaperBottom cabinet.Paper Weight: 32 lb.Paper Name: Navigator Platinum

Bulletin Insert PaperBottom cabinet.Paper Weight: 28 lb.Paper Name: Hammermill Color Copy Digital

Letterhead PaperPaper for letters and official documents is located in cabinet above Photosmart printer. It is a cream color.

Paper Provider: NeFra Communications Center3433 E. Market StreetYork, PA 17402(717) 755-1112

LabelsBottom corner cabinet.Label Size: Avery 5260

EnvelopesVarious sizes in bottom cabinets.

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Toshiba E-Studio 3555 Color CopierPrinter Use

5

Bypass Feed

Toner Compartme

nt

Drawer 1

Drawer 2

Storage Compartme

nt

Top Scanning

TrayUser Panel

PowerThe printer will go to sleep after it has not been in use for a while. It will automatically turn on when a job is sent to it, however, it may take a minute to wake up and warm up at the beginning of the day. Press the Start button to turn the printer on.

Operation

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Reset print settings

Enter Print Code

Go to Scan screen

Return to Printer Code screen

Turn On/Start Job

Printing

Black & White or Color1. Choose Black & White when printing drafts from the computer. 2. Choose Auto Color if a document (e.g. the bulletin cover) is two-sided and one

side has color and the other is black and white. This will only charge us for one color copy. If Color is chosen, we will be charged for two color copies, even though one side is black and white (This saves a lot of money when printing 150 pages).

3. It is still a good idea to choose Auto Color even if a document is completely in color.

ScanningTo Email1. For a single page, lift the lid, place the document face down in the upper left-

hand corner, close the lid. For multiple pages, stack in order and place in the top tray facing you.

2. Press the gray SCAN button. 3. On the screen, press Email. 4. Press TO, choose recipient, press OK. 5. Choose color settings. 6. Press SCAN on the screen or START. 7. Press JOB FINISH to finish. The scanned document will be sent as an attached

PDF in an email entitled “Send data from MFP...”/.To USB1. Insert the USB drive into the port at the top of the left side of the printer.2. Follow steps 1 & 2 above.

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3. Press USB on the screen. Wait until the machine indicates q5 the bottom of the screen that it has found the USB drive.

4. Follow steps 5 & 6 above. The document will be saved as a PDF entitled DOC[current date].

CopyingFor one sheet, place face down under the top lid. For multiple sheets, stack in order and place face up facing you into the tray on top of the printer.

Color SettingsBlack & WhiteOn the Home Menu (press gray COPY button), enter the code 12345. This is the black and white code.If you choose a COLOR option when you have used the black and white code, an error message will appear saying you have exceeded your quota. To print in color, the color code must be entered.Color*DO NOT GIVE OUT THE COLOR CODE.* It is for staff only. If someone asks to copy in color, enter the code for them. We are charged for color copies, and don’t want anyone making unnecessary color copies, whether purposely or accidentally. 1. On the Home Menu, enter the code 9286. 2. Press AUTO COLOR.3. If feeding from the top tray, choose the appropriate sided setting by pressing 2-

SIDED: 1 2: means the document you are scanning is one-sided but you want to

print it two-sided.

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1 1: scanning a one-sided document, printing one-sided. 2 2: scanning a two-sided document, printing two-sided. 2 1: scanning a two-sided document, printing one-sided.

SortingIf the copy will have multiple sheets and multiple copies, use Auto Sort to have the copies rotate in the orientation they print out. 1. On the copy screen, press FINISHING.2. Press ROTATE SORT. 3. Make sure there is paper in both drawers.From Bypass FeedOn the screen, on the picture of the printer, press the BYPASS FEED. It will turn blue when it is selected. To insert paper in the bypass tray, make sure the tray is down. Flip the small green lever so that it is pointing to the right. Insert paper and flip the lever down.

Use the bypass feed when printing on heavy paper (cardstock or photo paper), ledger-sized paper, or envelopes. DO NOT print peel-off labels from the Toshiba printer. They will peel off and jam the machine. Print labels and envelopes to the PhotoSmart printer.Ledger-Sized Paper1. Insert paper length-wise into the bypass feed. 2. On the computer, choose the correct paper size and print to the bypass tray.Stop PrintingIf an error is found or the paper is not printing correctly after a large job has been sent, there are several ways to stop the job: 1. Press STOP. 2. Press JOB STATUS, select the printing job by clicking on it, and press DELETE. 3. Or pull out the paper or the drawer. If you pull out Drawer 1, make sure to also

pull out Drawer 2, or the printer will start pulling from that drawer. Pulling out the drawer may cause the printer to jam.

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Lever in down

position

Pause PrintingYou can view the copies left to print and jobs that have been skipped in JOB STATUS on the JOBS tab (useful if someone is waiting for a large job to finish printing). If someone needs to use the copier right away, go to JOB STATUS, select the job, and press PAUSE.

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MaintenanceFilling DrawersTo refill paper in the drawers: 1. Press the latch on the drawer, it will pop open. 2. Pull it out the whole way. 3. Stack the paper neatly and fan it so it won’t stick together and cause jams. 4. Place it between the paper guides. 5. Shut the drawer firmly.In Drawer 1 paper is Portrait oriented. In Drawer 2 it is Landscape oriented.

Ordering Printer SuppliesThe machine will display a notification if the toner is low or the toner bag needs replaced. Extra toner is located in the bottom compartment of the printer. A toner bag (an odd-shaped plastic container) is located on top of the filing cabinet behind the door. After using a new toner cartridge, order another to replace it. To order supplies, call the number on the machine (1-800-220-1441). They will be delivered in a few days.

Replacing Toner

1. Above the drawers of the printer, press the handles on either side of the toner door and open.

2. Pull out the empty cartridge. Be careful, toner will stain clothing.3. Place it in the garbage, it is not recyclable. 4. Remove the new, appropriately colored cartridge from its box. 5. Gently tip the cartridge back and forth a few times to loosen toner.6. Pull the little slip of paper out of the cartridge (it doesn’t always have the paper

slip). 7. Slide the cartridge into the empty spot. 8. Shut the door firmly.

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Yellow Magenta

Cyan Black

Toner Bag

Replace the toner bag with the same process. The bag is located beneath the toner cartridges.

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Trouble-ShootingJob StatusIf the printer is not working correctly, check the screen and see if the JOB STATUS button in the lower right corner is flashing orange. When JOB STATUS is flashing, there is usually an empty drawer or tray, low toner, or a skipped job.

Scanned Documents Print with LinesClean the scanner with a dry cloth. Call for service if lines persist.

Printer JamsOn the printer screen, follow the directions to remove the jammed paper.

Printer Part Falls Off/BreaksEven if it looks like it can be popped it back into place, DO NOT try to do so. Our contract states that we cannot try to repair the printer ourselves. Call the number on the front of the printer for service. Our representative is good about coming out and resolving the issue promptly.

Printer Jams RepetitivelyThe printer (the inside) may need cleaned. Call the number on the front of the printer for service.

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HP PhotoSmart D7560 This printer is primarily for printing on envelopes and peel-off labels. Do not print labels in the Toshiba printer, they will peel off and jam it.

PowerThis printer will not print if it is off. Press the Power button to turn it on.

PrintingLabelsInsert the label sheet face down into the bottom tray. On the top tray, flip up and pull out the extendable tray to prevent the papers from falling to the floor after they are printed.

EnvelopesInsert the envelope(s) into the bottom tray as shown on the tray, with the flap facing up and on the left. Adjust the guide bar on the left side of the tray to the edge of the envelope.

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Notification

Screen

Power

Butto

Extendable

Tray

Guide

Bar

MaintenanceInkIt is difficult to find the correct black ink for this printer. In a drawer under the counter is the package the ink came in. Search for the product number on Amazon and make sure the box shows a black pentagon, not a circle. Make sure it is compatible with the D7500 series. Also see the file “Difficult Supplies” in the Office folder on the main computer.To replace ink:1. Press in the small lever on the bottom of

the cartridge and pull it out. 2. Insert the new cartridge.3. Drop empty cartridges in the ink cartridge

recycling box in the kitchen.

Trouble-ShootingError MessagesBetween print jobs, the printer will have an error message on the screen telling you to turn the printer Off and then On again. Restarting the printer takes several minutes and is not necessary. 1. Open the lid on top. 2. Wait for the ink cartridges to move to the

center and stop.3. Close it again. The message goes away and it is able to print

again. If the printer is turned off, sent jobs will not be saved and will have to be sent again.If the printer is not printing, it may display a message saying the tray is off the track. Make sure the top tray is sitting level on the track.

Prints Only Half the DocumentThis often happens when a full page or sheet of labels is printed from Servant Keeper Database after an envelope has been printed from Servant Keeper. The printer thinks it is still printing an envelope, so it only prints part of the full-page document. On the computer, view the Print Preview. Only half of the document

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appears. Adjust the print settings on the computer. Usually it still thinks it is printing an envelope. Make sure it is set to print a full sheet of labels, not an envelope size.

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