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Marketing Management
SAFAP PVT LTDAddress: A/309, TTC Industrial Area, MIDC, Mahape, Navi Mumbai - 400 701.
Phone: +(91)-(22)-41627702, Fax:+(91)-(22)-27782743
MATRIX Shaving Cream
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GROUP MEMBERS
• AMIT NAIK 01
• ASHUTOSH GAUD 05
•
FIROZ FARIDY 09
• PRADEEP CHAURASIA 13
• SNEHA INDULKAR 22
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WHAT IS COMMON IN BELOW PHOTOS
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• Majorly people in Working class are very much busy in theirdaily schedule due to the stretched working hours, work load,
travelling, personal affairs, day to day routine activities.• Along with that they need to maintain themselves in a bettermanner by personality ,appearance, grooming and looks.
•Shaving regularly is necessary to maintain a gentlemen look.
• This activity is also included in their day to day routine
activities. Sometime they get irritated / bored of doing shaveregularly (alternate day basis).
So to get out of this Problem i.e. regular shaving
We are introducing new shaving cream MATRIX
MATRIX Shaving Cream eliminates regular shavingReduction in hair growth by 80%.Frequency of shave reduces from 12 times to 3-4 times amonth.Give smoother looking skin for longer time
LATENT NEED
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LOGO & SLOGAN
MAKING THINGS HAPPEN IS OUR SLOGAN.
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OUR MISSION
• Mission is to add vitality to life.
• To solve unsolved problems innovatively.
• Brand that will help people feel good, look good & get more out
of life.• We are committed to improve processes, practices and systems for
manufacturing, marketing and delivery of our products and
services through effective implementation and continual
improvement of Quality Management System so as to enhance
customer satisfaction.
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OUR VISION
• "Our vision is to operate MATRIX's as dynamic national brands
while focusing on the customer offering in each store location."
• "To be the premier Personal Grooming Brands - today and
tomorrow.
• Utmost care and safety of its customer.
• Targeting 18% market share in 3 years.
• We want to be among top 3 players into Shaving Industry in
next 5 years time.
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• Result Oriented Approach• Special formulation
• Affordable price• Availability at all shops• Quality and hygiene•
New and innovative
Strength
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Weakness
• New in market• Challenges in Distribution Network
Weakness
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Opportunity
• Large market• Constant demand• Can be produced various related product
e.g. aftershave, Razor.• To capture new market segments like
Rural• To compete in market with lower price
range and a standard product.• The market is always open for innovation.
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Threat
• Branded manufacturers viz: Gillette, Axe,Palmolive.
•
Heavy Competitors with good brand name.• Chances of idea of product being copied
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BRAND IN INDIAN SHAVING CREAM
20%
16%
12%
28%
17%
7%
PALMOLIVEOLD SPICE
GODREJ
GILLETTE
AXE
OTHERS
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FREQUENCY OF USAGE OF SHAVING CREAM IN A WEEK BY MENS
Daily7%
Thrice a week55%
Twice a week28%
Once aweek11%
In percentage
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T ARGET M ARKET
The focus initially would be to target Executives at corporate Level.
Metro Cities.
We have created sub-segments :
Age Group
A) 18- 45 heavy users,
B) 46-55 – medium users,
C) above 55 age – light users
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S EGMENTATION Demographic
Age : 18 and above
Sex : Male
Marital Status : N/A (All can use)
Income : All Income groups
Use Related
Rate of Usage
A) 18- 45 heavy users,B) 46-55 – medium users,C) above 55 age – light users
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MARKETING OBJECTIVE & S TRATEGIES
Product
Place
Pricing
Promotion
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Marketing Mix
Product
Shaving Cream
Characteristics :
•Reduction in hair growth by 80%.
•Frequency of shave reduces from 12 times to 3-4 times
a month.
•Cream with moisturizers
•Contains Lanolin for smooth shaving
•Pleasant fragrance.
•Available in 20,30,70 gms
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•Keeps the skin soft, Rich Long lasting lather
formation
•The cream has been tested by different
dermatologists to see how effective the creamreally is. In the test MATRIX cream was # 1.
•MATRIX Shaving Cream eliminates regular
shaving
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Ingredients:
Aloe Vera, Glycerin, Chamomile Extract, Water, Stearic acid,
Lime Extract, Calcium Hydroxide, Calcium ThioglycolateTrihydrate,Cetyl Alcohol, Isopropyl Palmitate, Pro-VitaminAntioxident Complex (Vitamins E & A, Vitamin K, Pro-Vitamin E,Herbal Extracts, Green Tea Extract) Forestal, Willow Bark,Butcherbroom Extract, Hydrolized Milk Protein, Fragrance(Green Tea Extract).
l
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Factor Analysis
A factor analysis was carried out to obtain the group ofattributes which can be grouped together.Hence 4 factors were obtained as follows –
Factor 1 Product attributes (Fragrance, Brand Name, Foam
Formation, Antiseptic Attributes and Ease of Use)
Factor 2 Price Sensitivity (Price, It keeps my Skin Soft AndOffers less price than other products)
Factor 3 Point of Purchase (Availability in Stores and StylishPackage Design)
Factor 4 Additional Features (Long lasting effect,Ingredients)
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Palmolive
Gillette
Axe
Axe
Gillette
Palmolive
Frequency ofShave Reduces
smoother looking
skin for longer time
Rich Long
lasting lather
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MATRIX
SERIES
Reduces Frequency of Shave and smoother looking skin for longer time.
Conditioning, Rich long lasting lather Deep cleansing
Moisturizing
Senitive skin
Ultra Comfort
The customer value hierarchy shows us clearly that MATRIX has no
product feature in the basic or core category.
This segment accounts for more than half the entire market.
Following are the features in the product width:
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OUR PRODUCT WILL COMES IN INTRODUCTIONSTAGE IN PLC CURVE
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Place
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Mhape, NaviMumbai(HUB)
Delhi
Bangalore
Kolkata
Chennai
Hyderabad
Ahmadabad
Pune
The hub & spoke model
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PRODUCTS VAILABLE
IN MARKET 20 GRAMS 30 GRAMS 60 GRAMES 70 GRAMS
MATRIX 18 25 50
GODREJ 20 50
Gillette 30 55
AXE 25 57
PALMOLIVE 24 45
OLD SPICE 29 55
LAUNCHING AT PENETRATING PRICE
Pricing
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• Advertisement
• Direct Selling – stalls at chemist
• Hoardings – Trains, FOB on platform, BESTbuses
• Television Ads - Zee Marathi, Zee tv- Colours
- Star Plus, Sony
- M TV, V Channel- Sports Channel
- News Channels
- Business Channels
Promotion
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Sample Survey
Before Shave
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AFTER SHAVE (USING MATRIX)
Day 1
Day 2
Day 3
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Day 4
Day 5
Day 6
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Day 7
Day 8
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PROMOTIONAL ACTIVITIES
Tie up with Rediff-on-the-Net e-commerce to market its product
Sponsorship in World Cup 2011
Used sports as a major
promotional vehicle
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Direct Selling
Stall at chemist
Shavingcream
Stalls at Super Market
Shavingcream
Making
ThingsHappen
Making
ThingsHappen
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Direct Selling
Display at malls
Shaving cream
Shaving
Cream
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Shaving Cream
Bill Board Hoardings
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Shavingcream
MakingThings
Happen
Shavingcream
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Hoarding on Buses
ShavingCream
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Sachin at launching Conference of MATRIX Shaving Cream
Speech by Sachin at launchingConference of MATRIX Shaving Cream
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POSITIONING OF OUR PRODUCT
MATRIX
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Market Research
Research Approach
Phase One -> FGD (Focus Group Discussion)FGDs also helped the group in understanding the buying behavior, theconsumption pattern, the influencers etc which further helped in preparation ofthe questionnaire.
Phase Two-> QuestionnaireThe questionnaire was designed to capture both quantitative and qualitativeinformation. The overall design of questionnaire has tried to capture data inthe following areas:
To answer the question of what are the predominant constituents of shaving
cream consumers in terms of:Profile and ageBuying Behavior and Decision-making process and to answer how MATRIX
compares with competition and what should it be targeting to be able to growRelative importance of different attributes
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Data Collection - Phase 1:FGDs
The FGDs were aimed at helping us to :Define the target segments better
Identify the important attributes that add in the target customers shavingexperience
We conducted FGDs for our product-
Focus Group : College students from Different colleges of Mumbai(Age : 18-24) and Group employees (Managerial & Executive level) ofOrganizations at Mumbai (Age : 25 – 45)
Focus Group Discussion
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Focus Group Discussion
Following are the questions that helped us in moderating the entire discussion and theanswers that majority in the group agreed to:
1) How often do you shave?:Twice or thrice a week (major working class : Alternate Day)
2) The reason for shaving?( official/social compulsions, like to be cleanshaven)
: mainly office and personal ( “wife” and “Girlfriend”) compulsions, also do not like tobe seen unshaven (amounts to being unclean)
3) Have you switched brands?: College students- yes, quite frequently, Working class - no. not frequently.
4) If so, why?: College students - just to try out new brands. Offers. Working class - only sometimes.for a change or unsatisfied.
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5) What do you expect from a shave? (soft skin/get the job done/fragranceetc.)
: smoothness, get the job done, not harsh on skin, Rich long lasting lather
6) What do you expect from a shaving cream?: smooth shave ,good lather, smoother skin for longer time and quick shave
7) If we provide you a new shaving cream “MATRIX” which gives long lasting i.e. 7-8 days
smoother looking skin, then will you use it?: Will surely try. That’s what I want since last many days since fed-up of doing shave daily.
After using MATRIX Shaving creamThe Results :
8) What do you think of MATRIX? : Better compared to others
8) Why MATRIX? : Better shaving experience, very satisfied and smoother looking skin for longer time.
Customer Survey: Questionnaire
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Customer Survey: Questionnaire
Name: Hemant
Date: 10/09/2010
Name of interviewer: Sneha
1.What is your age?
Less Than 1818-23 years
23-28 years 28-45 yearsGreater Than 45
2.What is your occupation?
Government ServicePrivate ServiceBusinessSelf-EmployedStudentHomemakerOthers (please specify)__ _ __ __ _ __
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3.How often do you shave?
DailyAlternate DaysTwice a week Once a weekAt irregular interval
4.Where do you generally buy the shaving cream?
Grocery shopSuper market/ Departmental storesSpecialty StoresChemist shop Any shop near by
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5. Please rate the factors given below on scale of 1 – 5 based on theimportancethey hold for you in purchase decision of a shaving cream
(1 least important to 5 most important)
No Attributes / Benefits Rating
•Price
•Rich long lasting lather
•Availability in stores
•Fragrance
•Stylish package design•Brand name
•Color of the shaving cream
•
Foam formation•Antiseptic attribute
•Skin soft for longer time
•Ingredients
•Offers/Discounts
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RESULTS OF MARKET RESEARCH
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RESULTS OF MARKET RESEARCH
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FREQUENCY OF USAGE OF SHAVING CREAM IN A WEEK BY MENS
Daily7%
Thrice a week55%
Twice a week28%
Once aweek11%
In percentage
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Matrix
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PRODUCT FAQ?
1. Is MATRIX Shaving Cream easy to apply?Yes. MATRIX Shaving Cream is easy to use and applies in seconds.
2. Is MATRIX Shaving Cream a permanent solution to remove facial hair?NO. MATRIX Shaving Cream is not a permanent solution. When MATRIXShaving Cream is used as directed, it will slow the rate of hair growth, eventuallyinhibiting hair from growing back. Continued use is necessary to get the results.
3. If I stop using MATRIX Shaving Cream will my hair grow back regularly?YES. If you stop using MATRIX Shaving Cream your hair will slowly grow backwithin 3 to 4 days. (Results may vary.)
4. Does MATRIX Shaving Cream change the structure of my hair?Yes. Thicker, coarser hair will become softer and finer.
5. What if I have sensitive skin?MATRIX Shaving Cream is formulated with natural, advanced moisturizingagents to aid in soothing sensitive skin.
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THANK YOU