Final Exam Scope Chap13 Preparing System Proposal

28
Chapter 13 Preparing The Systems Proposal Systems Analysis and Design Kendall and Kendall Fifth Edition

description

CO3 Presentation

Transcript of Final Exam Scope Chap13 Preparing System Proposal

Page 1: Final Exam Scope Chap13 Preparing System Proposal

Chapter 13Preparing The Systems Proposal

Systems Analysis and DesignKendall and Kendall

Fifth Edition

Page 2: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-2

Major Topics

Systems proposalDetermining hardware needsDetermining software needsDecision to rent, lease, or buyTangible and intangible costs and

benefitsMethods for selecting alternatives

Page 3: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-3

Systems Proposal

In order to prepare the systems proposal analysts must use a systematic approach to identify hardware and software needsAscertaining hardware and software needsIdentifying and forecasting costs and

benefitsComparing costs and benefitsChoosing the most appropriate alternative

Page 4: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-4

Ascertaining Hardware and Software Needs

Steps used to determine hardware and software needs

Inventory computer hardware currently availableEstimate current and projected workload for the

systemEvaluate the performance of hardware and

software using some predetermined criteriaChoose the vendor according to the evaluationObtain hardware and software from the vendor

Page 5: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-5

Hardware Inventory

When inventorying hardware checkType of equipmentStatus of equipment operationEstimated age of equipmentProjected life of equipmentPhysical location of equipmentDepartment or person responsible for

equipmentFinancial arrangement for equipment

Page 6: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-6

Evaluating Hardware

Criteria for evaluating hardwareTime required for average

transactions (including time for input and output)

Total volume capacity of the systemIdle time of the central processing

unitSize of memory provided

Page 7: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-7

People that Evaluate Hardware

The people involvedManagementUsersSystems analysts

Page 8: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-8

Purchasing, Leasing, or Renting Decision

There are three options for obtaining computer equipment:BuyingLeasingRental

Page 9: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-9

Buying

Advantages Disadvantages

Cheaper than leasing or renting over the long run

Initial cost is high

Ability to change system

Risk of obsolescence

Provides tax advantages of accelerated depreciation

Risk of being stuck if choice is wrong

Full control Full responsibility

Page 10: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-10

Leasing

Advantages Disadvantages

No capital is tied up Company doesn’t own the system when lease expires

No financing is required

Usually a heavy penalty for terminating the lease

Leases are lower than rental payments

Leases are more expensive than buying

Page 11: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-11

Renting

Advantages Disadvantages

No capital is tied up

No financing is required

Company doesn’t ownthe computer

Easy to change systems

Maintenance andinsurance are usuallyincluded

Cost is very highbecause vendor assumesthe risk (most expensiveoption)

Page 12: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-12

Evaluating Hardware Support

When evaluating hardware vendors, the selection committee needs to considerHardware supportSoftware supportInstallation and training supportMaintenance support Performance of the hardware

Page 13: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-13

Software Evaluation

Use the following to evaluate software packages:Performance effectivenessPerformance efficiencyEase of useFlexibilityQuality of documentationManufacturer support

Page 14: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-14

Identifying and Forecasting Costs and Benefits

May forecast costs and benefits of a prospective system throughAnalysis of time series data including

linear trendSeasonal trendCyclical trend

Page 15: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-15

Estimating Trends

Trends may be estimated usingGraphical judgmentThe method of least squaresMoving average method

Page 16: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-16

Costs and Benefits

Systems analysts should take tangible costs, intangible costs, tangible benefits, and intangible benefits into consideration to identify cost and benefits of a prospective system

Page 17: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-17

Tangible Costs

Tangible costs are those that can be accurately projected by systems analysts and the business' accounting personnel

Examples:Cost of equipmentCost of resourcesCost of systems analysts' time

Page 18: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-18

Intangible Costs

Intangible costs are those that are difficult to estimate, and may not be known

Examples:Cost of losing a competitive edgeDeclining company image

Page 19: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-19

Tangible Benefits

Tangible benefits are advantages measurable in dollars that accrue to the organization through use of the information system

Examples:Increase in the speed of processingAccess to information on a more

timely basis

Page 20: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-20

Intangible Benefits

Intangible benefits are advantages from use of the information system that are difficult to measure

Examples:Improved effectiveness of decision-

making processesMaintaining a good business image

Page 21: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-21

Selecting the Best Alternative

To select the best alternative, analysts should compare costs and benefits of the prospective alternatives usingBreak-even analysisPaybackCash-flow analysisPresent value method

Page 22: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-22

Break-Even Analysis

Break-even analysis is the point at which the cost of the current system and the proposed system intersect

Break-even analysis is useful when a business is growing and volume is a key variable in costs

Page 23: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-23

Payback

Payback determines the number of years of operation that the system needs to pay back the cost of investing in it

Payback is determined in one of two ways:By increasing revenuesBy increasing savings

Page 24: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-24

Drawbacks of the Payback Method

The three drawbacks of the payback method areIt is strictly a short-term approach to

investment and replacement decisionIt does not consider the importance of

how repayments are timedIt does not consider total returns from

the proposed systems project that may go well beyond the payback year

Page 25: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-25

Cash-Flow Analysis

Cash-flow analysis is used to examine the direction, size, and pattern of cash flow associated with the proposed information system

Determine when cash outlays and revenues will occur for bothThe initial purchaseOver the life of the information system

Page 26: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-26

Present Value Method

Assess all the economic outlays and revenues of the information system over its economic life and to compare costs today with future costs and today's benefits with future benefits

Use present value when the payback period is long, or when the cost of borrowing money is high

Page 27: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-27

Selecting the Best Alternative

Guidelines to select the method for comparing alternativesUse break-even analysis if the project

needs to be justified in terms of cost, not benefits

Use payback when the improved tangible benefits form a convincing argument for the proposed system

Page 28: Final Exam Scope Chap13 Preparing System Proposal

Kendall & Kendall Copyright © 2002 by Prentice Hall, Inc. 13-28

Selecting the Best Alternative

Guidelines to select the method for comparing alternatives (continued)Use cash-flow analysis when the

project is expensive, relative to the size of the company

Use present value when the payback period is long