File Audit Module IRP Application User Manual

File Audit ModuleUser Guide

Table of Contents

DOCUMENT DOES NOT CONTAIN DESIGNATED INFORMATION

Royal LePage Relocation Services File Audit Module User GuideGovernment Services Division

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Table of Contents1 Executive Summary............................................................................................................ 22 Purpose of the Module ....................................................................................................... 23 How it works......................................................................................................................... 2

3.1 Audit Methods ...................................................................................................... 44 File Audit............................................................................................................................... 4

4.1 Search Screen ..................................................................................................... 44.2 Detail Screen ....................................................................................................... 54.2.1 Windows Available in Section 3 ........................................................................ 64.2.2 Function buttons .................................................................................................. 8

5 Conducting an Audit ......................................................................................................... 105.1 Audit Results Function Buttons ....................................................................... 11

6 Approving to Close............................................................................................................ 127 General Audit ..................................................................................................................... 12

7.1 Individual Expense Audit .................................................................................. 138 Audit Rules Overview ....................................................................................................... 14

8.1 Audit Checks on Custom/Personalized Funding Envelopes....................... 148.2 Audit Checks on Expenses Paid ..................................................................... 148.2.1 Financial Worksheet Template ........................................................................ 148.2.2 Expense limitations ........................................................................................... 15

9 Error Messages .................................................................................................................... 16List of Figures & Tables

Figure #1: Client Site Home Page ........................................................................................... 3Figure #2: Program Admin Home Page.................................................................................. 3Figure #3: File Audit Home Page............................................................................................. 4Figure #4: File Audit Search Screen ....................................................................................... 4Figure #5: Search Results ......................................................................................................... 5Figure #6: File Audit Detail Screen........................................................................................... 6Figure #7: Information Links..................................................................................................... 6Figure #8: Detailed Information Window ................................................................................ 7Figure #9: Funding Detail Window .......................................................................................... 7Figure #10: Calculation Detail Window................................................................................... 7Figure #11: Expense Details ..................................................................................................... 8Figure #12: Itemized Expense Details ..................................................................................... 8Figure #13: Audit List................................................................................................................. 9Figure #14: Audit Results List ................................................................................................. 10Figure #15: Details Link to Noncompliance Items............................................................... 11Figure #16: Audit Result List Function Buttons..................................................................... 11Figure #17: General Audit Home Page................................................................................. 12Figure #18: Individual Expenses Audit ................................................................................. 13Figure #19: Group of Expenses Audit................................................................................... 13Table #1: Audit rules for Pre-negotiated Rates ................................................................... 15Table #2: Audit Rules for benefits with amount limitations ................................................ 15Table #3: Audit Rules for Data Related Expenses.............................................................. 15Table #4: List of Programmed Error Messages................................................................... 16


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1 Executive SummaryThe File Audit Module is the latest innovation designed by Royal LePage RelocationServices to provide you with an efficient method of managing your IRP relocation files.This new module is an interactive tool that offers you the ability to conduct both partialand complete audits on individual electronic relocation files, a group of files and/or agroup of specific expenses.

The Audit function is available in both official languages for all relocation files that meetthe following criteria:

• Must have been authorized by you as responsible Departmental Coordinator• Must have been authorized for the IRP by you on or after April 1, 2005• Must have been reconciled by RLRS staff or previously approved to close by

the Department.

2 Purpose of the ModuleThe File Audit module can be used:

• To conduct an audit on a single file• To review file information supporting payment of specific benefits• To confirm authorizations have been properly requested by RLRS and

approved• To review detailed expenses paid to your relocating Transferees• To review other information pertinent to your Transferee’s relocation and

benefits;§ i.e. family & household, third party suppliers used, RLRS notes regarding

the relocation process, etc• To communicate with the assigned RLRS Consultant• To provide your agreement to close a file when the relocation is complete

3 How it worksWhen the RLRS consultant reconciles a file that you have registered for relocationbenefits, you will receive an automated email message that reads:

Subject: File is ready for your Audit

This is to advise that RLRS File # XXX200500022, Smith, John, Mr. has beenreconciled and is available for your electronic review, audit and agreement toclose. For your convenience, the URL address is: www.relodialogue.com.

This is a system-generated email. Please do not respond directly to thisemail address.

• Once on your site, enter your normal User ID and password previously supplied toyou. Select ‘Login English’ or ‘Connexion Française’.


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Figure #1: Client Site Home Page

Figure #2: Program Admin Home Page

From the Home page, select“Program Admin” to be taken tothe drop down for “File Audit”.


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3.1 Audit MethodsOnce you have entered the File Audit Screen you have a choice of two different auditmethods, as shown in Figure # 3 below.

• File Audit: Audit of a single file• General Audit: Audit a specific expense and/or a specific group of files.

Figure #3: File Audit Home Page

4 File AuditThis type of audit provides full audit functions on a single file. You are able to review allbenefits and paid expenses for each file and complete a variety of audit functions.

4.1 Search ScreenThe search screen defaults to “all files ready for audit”. To view a list of files waiting foryour review, as per the email notifications you received – merely select “search” tobegin. See Figures 4 & 5 below.

Figure #4: File Audit Search Screen

You could also enter a search criteria based on RLRS file number, transferee’s lastname, first name, SN/REG/PRI number. If you select to search “all files”, the systemwill return all files that you have authorized for the IRP as of April 1, 2005 that arereconciled and/or closed as of the current date.


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Figure #5: Search Results

4.2 Detail ScreenThe detail screen consists of four sections as noted below and as shown in Figure #6:

Section 1: Transferee’s Relocation Profile Summary• Information that determines the funding amounts available• Information that determines eligibility to IRP benefits

Section 2: Financial Information Summary• Totals of each Funding envelope as calculated at the beginning of the move.• Total expenses paid from each envelope to date, including core.• Any remaining balances in the funding envelopes

Section 3: Transferee’s Profile and Financial information Details• Links to all file data information, including suppliers used, etc• Links to expenses paid, authorizations for policy specific items, etc• Function buttons to conduct and review an audit

Note: (See below for examples of detail screens)

Section 4: RLRS Contact Information• Name, location and contact numbers of the responsible consultant for this file

Click on the hyper linkedRLRS File number ortransferee’s name to openthe file audit detail screen.


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Figure #6: File Audit Detail Screen

4.2.1 Windows Available in Section 3

Section 3 provides you with numerous links to file information as shown in Figure #7that are available for your detailed review to assist you during the audit process.Figures #8 – 13 show examples of the complete file information you are able to access.

Figure #7: Information Links

Section 1

Section 2

Section 3

Section 4

Select this button to return tothe previous screen and selectanother file to audit

Selecting this link willdisplay a new windowcontaining more details asshown in Figure # 8.


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Figure #8: Detailed Information Window

Figure #9: Funding Detail Window

Figure #10: Calculation Detail WindowExample of calculations used to create Element 1 funding: Real Estate Commission

Selecting the details linkfor any factor will displaythe calculations used toarrive at the fundingamount. As shown inFigure 10 below


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Figure #11: Expense Details

Figure #12: Itemized Expense Details

4.2.2 Function buttonsThere are four Function buttons available from the File Audit Home Page:

• View Audit List• Start Audit• Approve to Close• Audit Results

Prior to conducting the electronic audit, you will want to review the list of items that willbe checked by the IRP Application for compliance to the Relocation Directive or policy.

Opens a page showing the different categories of expenses that youcan select to audit. The application assumes you want to audit all categories, however,

Selecting an expense categorywill show the itemized detailsof the total cost as shown inFigure 12 below


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you can “uncheck” any categories you wish to eliminate from the audit. (See Figure #13below)

Figure #13: Audit List

Begins the audit process based on the checked items in the auditlist. Once selected, you will be taken to a page indicating, “audit in progress”. Uponcompletion, it will display the audit results. There is no limit to the number of audits yourun. (See Section 5 for Conducting an Audit steps)

The “Audit result” function will always display the results of the lastaudit you conducted. (See Figure # 14)

Selection of this function will:• Notify the RLRS team via the IRP Application to close a reconciled file.• Set the file status to ‘Client approved’.• Set the system audit trail to capture your user ID as the person who approved to

close. (This button will be disabled when a file has already been approved toclose or is closed. (RLRS users will not have access to this button).


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5 Conducting an AuditUpon selection of the Start Audit button, the application will run an electronic auditcheck on a multitude of audit rules as prescribed by the relocation policies. See Section8 for details of error messages programmed into the module.

On completion of the process, the application will return an Audit result list (See Figure#14) detailing:

• Each expense audited and “error message” for that expense (if any)• The component from which the expense was paid; (See Note below)• Whether the expense is in compliance, not in compliance or in compliance with

approval

Note: Any results not showing the component in the Funded column are a “missing/incorrectdata” noncompliance.

Figure #14: Audit Results List


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A Details Link – appears besides each ‘With Approval’ of a paid expense (See Figure#14 above). This opens the Approvals Request module so that the user can check theapproval that was provided by the Department, who approved the benefit and when itwas approved.

Figure #15: Details Link to Noncompliance Items

5.1 Audit Results Function ButtonsThe Audit results screen has three function buttons as shown and explained in Figure#16

Figure #16: Audit Result List Function Buttons

Observation – is a function button that opens an input page where you can enter anyobservations, questions, or concerns regarding the results especially if you are not

Return to “Approve to Close” or select another file

Enter any observations and submit to the RLRS Consultant.See information below.

Easily print the entire Audit Results Report


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ready to provide approval to close. On completion of entering your comments, they areautomatically sent to the RLRS Consultant for response.

6 Approving to CloseFollowing your review of the audit results, you may select the ‘Approve to close’ button.This notifies the RLRS team of your approval to close the file. This will update the filestatus to ‘Client approved’ and a Scheduler entry will be automatically sent to theresponsible Team member who reconciled the file.

Providing your approval to close a file does not limit your ability to question any benefitpayments on your receipt of the hard copy file.

When the electronic file is “closed” by the RLRS consultant, you will receive anautomatic email message confirming the action taken.

7 General AuditSelect this option from the File audit Home Page if you wish to audit multiple files for agroup of paid expenses or a specific pre-negotiated rate.

You may enter criteria based on date ranges when the files were opened or reconciled.Select a province to audit compliance with pre-negotiated rates, etc (See Figure #17)

Figure #17: General Audit Home Page

This field will always default toyour department as you onlyhave access to the files you haveauthorized.

Defaults to IndividualExpenses.

Select “go” to viewthe audit list.


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7.1 Individual Expense AuditFrom the Audit list you may select the expenses you wish to include in this specificaudit. You may select any individual expense or all of them. (See Figure #18 below)

Figure #18: Individual Expenses Audit

Figure #19: Group of Expenses Audit

Selecting “Groups ofexpenses” displaysthe screen in Figure19 below.

Identifies the # offiles that were foundto have these typesof expenses paid


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8 Audit Rules OverviewThe module conducts audit checks on benefits based on the type of move for eachtransferee, the family specifics of each transferee, the funding envelopes created andthe resulting eligible expenses. The module will identify any and all expenses that areoutside of RLRS approval to pay or reimburse.

The module will return one of the following results in the “compliance” column for eachitem audited.

• Yes (The item is in compliance with applicable relocation policy)• With Approval (The item is outside RLRS authority but approval was received

from proper authorities)• No (The item is outside RLRS authority and the application has not found the

corresponding approval from the department)

8.1 Audit Checks on Custom/Personalized Funding Envelopes• An active Financial Worksheet is created for the file.• The selected FW template is correct based on the Transferee’s Profile as

held in the database; i.e. correct contract, correct client, etc• The adjustments (i.e. travel) required to reduce the Custom or Personalized

funding, if any, have been entered and are negative values only.• Travel adjustments are made to the funding envelope if:§ HHT air travel booking included dependants, or§ Air travel booking was made for a spousal employment service trip.

• Incentive for homeowners who elect not to sell is included if the intent is ‘Electnot to sell’

• Interim living Savings on Shorter HHT, if any, must be a positive value. Claimprocessed must also have total HHT days less than 7.

• Airfare savings for weekend layover, if any, must be $250. It will check theHHT travel booking for dates (excluding the bookings for ‘fare quotes only’).

• Recovery adjustments must be less than or equal to zero (<=0)• Relocation Allowance is applied to funding only if allowed by Move Type• Holdback on personalized funding is 10% of total funded amount prior to

reconciliation and zero prior to closing.

8.2 Audit Checks on Expenses PaidThe module will check that expenses are paid in accordance with policy and thetransferee’s individual profile and move type. There are several sub-categories andmany factors considered:

8.2.1 Financial Worksheet Templatea) Benefits paid are allowable based on a specific component in accordance with

policy (core, custom or personalized). For example:• Non-accountable incidentals, a personalized funded expense, will be

identified as an error if it was paid out of the core or custom funding.


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b) Benefits paid are allowable based on specific Move Type as per the selectedFW funding formula. For example:

• EX/GIC Move Type is not entitled to Home Equity Assistance

8.2.2 Expense limitationsExpenses paid are in line with and/or do not exceed the maximum (see tables below)based on:

1. Contract required pre-negotiated rates (See Table 1)2. Policy/ Directive limited expense amounts (See Table 2)3. Transferee’s Profile as held in the IRP Application database (See Table 3)

Table #1: Audit rules for Pre-negotiated RatesPre-negotiated Rates Limited To:Appraisal fee The pre-negotiated rate effective on order dateHome Inspection fee Pre-negotiated rate effective on order dateReal estate commission rate Rate calculated on sale price x % rate at origin provinceLegal fee - Origin Sale Pre-negotiated rate effective on sale offer acceptance dateLegal fee – Destination purchase Pre-negotiated rate effective on purchase possession dateRental Search Assistance Pre-negotiated rate effective on the first HHT travel date

Table #2: Audit Rules for benefits with amount limitationsPolicy/Directive Limited To:Home Equity Assistance 80% of loss from original purchase to maximum of $15000 CoreCapital improvements Original Purchase price plus upgrades must be less than sale

price. Custom only.Home Sale Assistance 10% of appraised value to a maximum of $15,000 from CoreLease penalty No more than 3 months rent (based on amount entered in profile)Rent in advance No more than 1 month rent (based on data in destination detail)Mortgage discharge penalty Maximum $5000MID on purchase Maximum $5000Max core day Total daily meal allowance in the claim for a specific trip i.e. HHT,

cannot exceed allowable # of days x meal rate from CoreMax custom day Total daily meal allowance in the claim for a specific trip i.e. HHT,

cannot exceed allowable # of days x meal rate from CustomMax core nights Total # of nights for a specific trip i.e. HHT cannot exceed number

allowable from coreMax custom nights Total # of nights for a specific trip i.e. HHT cannot exceed number

allowable from customIncidental/Misc rates Rate used in the claim depending on # of people & days

Table #3: Audit Rules for Data Related Expenses Data related Expenses Eligible only ifTravel Expenses for Spouse Profile & authorization indicates the Transferee has a partnerDependant care Paid if Transferee profile indicates minor dependants


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Pet care Paid if pets are indicated in the Transferee ProfileCar rental Paid only if travel by air as confirmed in Travel ModuleMileage allowance Paid only if travel is not by air based on travel booking record

9 Error MessagesThe application has been programmed with over 200 potential error messages asdetailed in Table 4 below. Some apply to only one type of expense and some have thepotential to apply to a multitude of expenses.

Note: Some of the error messages below are specific to one client only. For example:References to Release Non-Annuitant are specific to CF relocation files.

Table #4: List of Programmed Error MessagesHome Disposal Related Expenses NoncomplianceThis expense is not paid in accordance with the move type selectedThis expense is not paid from the correct component in accordance with the policyThis expense is related to a tenant and not applicable to a homeowner at originThis expense is not applicable to homeowner who listed and sold through with a broker.The paid appraisal fee exceeded the pre-negotiated rate.The paid home inspection fee exceeded the pre-negotiated rate.The paid commission exceeded the pre-negotiated rate.The paid legal fee exceeded the pre-negotiated rate.The mortgage penalty exceeded the $5000 maximum.This expense is not applicable to homeowner who sold privately.This expense is not applicable to homeowner who elected not to sell.This expense is not applicable when there is no capital loss on sale.The paid capital loss from core exceeded the maximum.The paid capital loss from custom funding exceeded the maximum.The paid capital improvements from custom exceeded the capital loss.The paid home sale assistance amount from core exceeded the 10% maximum.The paid home sale assistance from custom amount exceeded the maximum.This expense is related to a homeowner and not applicable to a SQ at origin. CF SpecificThe paid rental lease penalty exceeded the 3 months maximumThis expense is related to a homeowner and not applicable to a renter at origin.Property sale information is missing.Home Replacement Related Expense NoncomplianceThis expense is related to a renter and not applicable to a home purchase at destination.The paid home inspection fee exceeded the pre-negotiated rate.The paid land transfer tax exceeded the amount based on the local rate.The paid mortgage interest differential exceeded the $5000 maximum.This expense is not applicable when the purchase is completed before the sale of home at origin.This expense is related to home purchase and is not applicable to a renter.The paid rent in advance exceeded one month's rent.


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The rent in advance is not applicable to transferee who is not renting a regular apartment.The paid legal fee exceeded the pre-negotiated rate.The paid rental search assistance exceeded the pre-negotiated rate.Destination address data is missing.Pre-negotiated Rate Related NoncomplianceThe paid appraisal fee exceeded the pre-negotiated rate.The paid home inspection fee on sale exceeded the pre-negotiated rate.The paid home inspection fee on purchase exceeded the pre-negotiated rate.The paid legal fee exceeded the pre-negotiated rate.The paid legal fee exceeded the pre-negotiated rate.The paid Rental Find fee exceeded the pre-negotiated rate.Home Disposal Data Incorrect And/Or Missing NoncomplianceOrigin property address is missing.Country is not the same in origin property address vs. origin code in TP.Postal code for origin property address is invalid.Mailing address is missing.Original purchase price of origin property is missing.Sale closing date is incorrect; it cannot be before sale acceptance date.Listing broker information is missing.Origin lawyer information is missing.Appraised value is missing.Sale price is missing.Home Replacement Data Incorrect And/Or Missing NoncomplianceDestination Address is missingCountry is not the same in destination address vs. destination code in TP.Postal code for destination address is invalid.Possession date of your home at destination is a future date.Destination purchase price is missing.Selling broker information is missing.Destination lawyer information is missing.Transferee Profile Data Incorrect Or Missing NoncomplianceTransferee name is incomplete.SIN is invalid.Years of service for release annuitant is missing.Participation code is missing.Participation response date is missing.Initial package sent date is missing.FW completion date is missing.First consultant date is missing.Posting message information is missing.File open date is missing.Active consultant's office is not same as the active team in TP.Funding And / Or Component Related Data NoncomplianceActive Financial Worksheet is missing.


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Funding template is incorrect.Funding - The adjustments to reduce funding envelope cannot be a positive value.Funding - Actual weight exceeded the 20000 lb. limit, shipping over weight adjustment is missing.Funding - Purchased ticket for children in HHT trip, travel adjustments is missing.Funding - Shipped 2 vehicles, PMV Shipment adjustment from custom is missing.Funding - Shipped 3 vehicles, PMV Shipment adjustment from Personalized is missing.Funding - Incentive for electing not to sell at origin is missing.Funding - No LTS of appliance savings incentive is missing.Funding - Shorter HHT incentive is missing.Funding - Airfare savings for Saturday lay over is missing.Funding - Travel adjustments cannot be a positive value.Funding - Recovery adjustments cannot be a positive value.Funding - Posting allowance should be two weeks for single with no dependants.Funding - Holdback on personalized funds is not zero.Funding - Posting allowance should be two weeks for imposed restriction move.Funding - Release is not eligible to posting allowance.HHT Travel Related Expense NoncomplianceThis expense is not paid in accordance with the move type selected.This expense is not paid in accordance with the policy as setup in FW.There should be no HHT expenses for Service couple, Jr. member file.There should be no HHT benefits for Release non-annuitant.There is no record of pets, benefits should not be paid.There is no record of minor dependants, benefits should not be paid.There is no record of spouse/partner, allowances for spouse should not be paid.Transferee traveled by PMV, car rental benefits should not be paid.Transferee did not travel by PMV, mileage allowance should not be paid.HHT Meal allowances exceeded the maximum core days allowed.HHT Meal allowances exceeded the maximum custom days allowed.HHT Incidental allowances exceeded the maximum core days allowed.HHT Incidental allowances exceeded the maximum custom days allowed.HHT Lodging benefits exceeded the maximum core days allowed.HHT Lodging benefits exceeded the maximum custom days allowed.Transferee claimed for HHT expenses, he cannot claim for HIT/DIT expenses.Travel to New Location Related Expense NoncomplianceThis expense is not paid in accordance with the move type selected.This expense is not paid in accordance with the policy as setup in FW.Service couple, Jr. member file should not have this benefit.There is no record of pets, benefits should not be paid.There is no record of minor dependants, benefits should not be paid.There is no record of spouse/partner, allowances for spouse should not be paid.Transferee traveled by PMV, car rental benefits should not be paid.Transferee did not traveled by PMV, mileage allowance should not be paid.Final move - Meal allowances exceeded the maximum core days allowed.Final move - Meal allowances exceeded the maximum custom days allowed.


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Final move - Incidental allowances exceeded the maximum core days allowed.Final move - Incidental allowances exceeded the maximum custom days allowed.Final move - Lodging benefits exceeded the maximum core days allowed.Final move - Lodging benefits exceeded the maximum custom days allowed.Incidental rates used to calculate incidental allowance for Final move is incorrect.Incidental rates used to calculate incidental allowance for interim living is incorrect.HG&E Delivery date is missing.Destination Address data is missingUnaccompanied Travel Related Expense NoncomplianceThis expense is not paid in accordance with the move type selected.This expense is not paid in accordance with the policy as setup in FW.Service couple, Jr. member file should not have this benefit.There is no record of pets, benefits should not be paid.There is no record of minor dependants, benefits should not be paid.There is no record of spouse/partner, allowances for spouse should not be paid.Transferee traveled by PMV, car rental benefits should not be paid.Transferee did not travel by PMV, mileage allowance should not be paid.UAT - Meal allowances exceeded the maximum core days allowed.UAT - Meal allowances exceeded the maximum custom days allowed.UAT - Incidental allowances exceeded the maximum core days allowed.UAT - Incidental allowances exceeded the maximum custom days allowed.UAT - Lodging benefits exceeded the maximum core days allowed.UAT - Lodging benefits exceeded the maximum custom days allowed.UAT - Incidental rates for calculating incidental allowance for Unaccompanied travel is incorrect.UAT - Incidental rates used to calculate incidental allowance for interim living is incorrect.D(HIT) Related Travel Related Expense NoncomplianceThis expense is not paid in accordance with the Move Type selectedThis expense is not paid in accordance with the policy as setup in FW.There should be no HIT benefits for service couple junior fileThere should be no HIT benefits for release non-annuitantThere is no record of pets, benefits should not be paid.There is no record of minor dependants, benefits should not be paid.There is no record of spouse/partner, allowances for spouse should not be paid.Transferee traveled by PMV, car rental benefits should not be paid.Transferee did not travel by PMV, mileage allowance should not be paid.HIT/DIT - Meal allowances exceeded the maximum core days allowed.HIT/DIT - Meal allowances exceeded the maximum custom days allowed.HIT/DIT - Incidental allowances exceeded the maximum core days allowed.HIT/DIT - Incidental allowances exceeded the maximum custom days allowed.HIT/DIT - Lodging benefits exceeded the maximum core days allowed.HIT/DIT - Lodging benefits exceeded the maximum custom days allowed.HIT/DIT - Transferee claimed for HIT/DIT expenses, he cannot claim for HHT expenses.HIT/DIT - Only one person's travel expenses is allowed in HIT/DIT trip.Spousal Job Search Related Expense Noncompliance


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This expense is not paid in accordance with the move type selected.This expense is not paid in accordance with the policy as setup in FW.There should be no Spousal Services expenses for Service couple, Jr. member file.There should be no Spousal Services benefits for Release non-annuitant.There is no record of pets, benefits should not be paid.There is no record of minor dependants, benefits should not be paid.There is no record of spouse/partner, allowances for spouse should not be paid.Transferee traveled by PMV, car rental benefits should not be paid.Transferee did not travel by PMV, mileage allowance should not be paid.Meal exceed the maximum core days allowed.Meal exceed the maximum custom days allowed.Lodging benefits exceeded the maximum core days allowed.Lodging benefits exceeded the maximum custom days allowed.Return To Finalize/Assist With Sale Related Expense NoncomplianceThis expense is not paid in accordance with the move type selected.This expense is not paid in accordance with the policy as setup in FW.There should be no expenses for Service couple, Jr. member file.There should be no benefits for Release non-annuitant.There is no record of pets benefits should not be paid.There is no record of spouse/partner, allowances for spouse should not be paid.Transferee traveled by PMV, car rental benefits should not be paid.Transferee did not travel by PMV, mileage allowance should not be paid.Meal allowances exceeded the maximum core days allowed.Meal allowances exceeded the maximum custom days allowed.Incidental allowances exceeded the maximum core days allowed.Incidental allowances exceeded the maximum custom days allowed.Lodging benefits exceeded the maximum core days allowed.Lodging benefits exceeded the maximum custom days allowed.Property sale information is missing.TDRA Related Expense NoncomplianceThis expense is not paid in accordance with the policy as setup in FW.This expense is not paid in accordance with the move type selected.Transferee elected not to sell principal residence at origin; TDRA expenses should not be paid.Release non-annuitant is not entitled to this benefit.Miscellaneous & Sundry Related Expense NoncomplianceThis expense is not paid in accordance with the policy as setup in FW.This expense is not paid in accordance with the move type selected.Service couple, Jr. member file should not have this benefit.Cleaning expenses from core exceeded the maximum of $100.Non-accountable incidental transaction from personalized is missing.This expense from personalized exceeded the maximum of $650.This benefit is applicable to international moves only.This benefit is applicable to international or cross border moves only.Shipment of HG& Related Expense Noncompliance


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This expense is not paid in accordance with the policy as setup in FW.This expense is not paid in accordance with the move type selected.Service couple, Jr. member file should not have this benefit.Release non-annuitant is not entitled to this benefit.There is no record of pets, benefits should not be paid.There is no record of minor dependants, benefits should not be paid.There is no record of spouse/partner, allowances for spouse should not be paid.

File Audit Module IRP Application User Manual

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