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Transcript of Fife Partnership… Strengthening Fife’s Future Audit of Best Value The importance of good...
Fife Partnership… Strengthening Fife’s Future
Audit of Best Value
The importance of good performance
management in achieving best value Paul Vaughan
Senior Manager-Policy and Communications
Fife Council
Fife Partnership… Strengthening Fife’s Future
Audit of Best Value
• Best Value 1, Audit & 2
• Outcomes and Community Planning Milestones
• Delivering Outcomes
Fife Partnership… Strengthening Fife’s Future
Best Value
• Local Govt Act 1994 – duty to have regard to 3 E’s
• Best Value actually introduced in 1997
• The Local Government in Scotland Act 2003
• A “..descriptive not prescriptive ..” regime
Fife Partnership… Strengthening Fife’s Future
BV Audit
• Providing independent assurance for citizens on a council’s performance, efficiency and effectiveness
• Contributing to a council’s own efforts to improve
• Publishing more integrated reports ~ a rounded picture
Fife Partnership… Strengthening Fife’s Future
Fife BV Audit
• Key elements of a performance management framework in place
• Develop the framework
• Improve reporting to elected members
Fife Partnership… Strengthening Fife’s Future
BV2
• Performance Management & Improvement– Customer Focus and Responsiveness– Performance management– Efficiency– Competitiveness– Risk Management
Fife Partnership… Strengthening Fife’s Future
De Waal 2007
Fife Partnership… Strengthening Fife’s Future
continuousimprovement
RESULTSWhat are we trying
to achieve?
ASSESSMENT & REVIEWHow do we know
its working?
DEPLOYMENTHow are we going
to deliver?
APPROACHWhat do we need
to consider?
Source EFQM 1999
Fife Partnership… Strengthening Fife’s Future
Connections
Scotland’s priorities
Priorities for Fife
Community priorities
Fife Partnership… Strengthening Fife’s Future
Outcome Focussed
CommunityPlan
PartnershipPlans
Partners’Corporate
PlansLocal
CommunityPlanning
Fife Partnership… Strengthening Fife’s Future
Fife, a great place
to live, work and visit.
Fife Partnership… Strengthening Fife’s Future
Delivering the Vision and Goals
* Building a Stronger, More Flexible and Diverse Economy
* A Well Educated and Skilled Fife
* Improving Health and Wellbeing
* Sustaining and Improving our Environment
* Making Fife’s Communities Safer
Fife Partnership… Strengthening Fife’s Future
Community Plan Local Outcomes
Building a stronger, more flexible and diverse economy
Creating a well educated and skilled Fife
Improving health and wellbeing in Fife
Sustaining and improving our environment
Making Fife’s communities safer
1. A dynamic business base and a skilled workforce
1. Supporting early years development
1. Reduced health inequalities
1. Less waste 1. Less crime and fear of crime
2. Success in key sectors of the economy
2. Raising educational attainment
2. Healthier environments and community wellbeing
2. Better local environments and a sustainable natural heritage
2. Less antisocial and nuisance behaviour
3. A knowledge economy
3. Promoting educational achievement
3. Healthier lifestyles
3. More sustainable transportation
3. Less abuse of women and children
4. Pathways to employment
4. Lower CO2
emissions from energy use
4. Fewer injuries and losses of life in homes and on the roads
5. Investment for growth
5. Better water, air and land quality
Fife Partnership… Strengthening Fife’s Future
Alignment
Fife Partnership… Strengthening Fife’s Future
Delivering Council Priorities
Improved educationalattainment andachievement for all
Make Fife the leadinggreen Council in Scotland
Increase accessto housing
Improve localconditions foreconomic development
Improve sport, leisure andcultural opportunities
Target support tovulnerable people
Improve communitysafety
Become a topperformingCouncil
Fife Partnership… Strengthening Fife’s Future
Fife Partnership… Strengthening Fife’s Future
Resource Mgmt Results
• Budget Management• Energy Management• Business Mileage• Project Delivery
Key Performance Results
• Direct Link to Service Plan• Other Service Results
People Results
• Key HR Indices : Leadership, Recognition, Motivation, Career Opportunity
• Attendance• Equality
Customer Results
• Satisfaction• Usage• Complaints• Contact & Resolution
One Scorecard
Fife Partnership… Strengthening Fife’s Future
Scorecard Cascade
CouncilScorecard
14 Service Scorecards
Fife Partnership… Strengthening Fife’s Future
‘Golden Thread’ LinksCommunity Plan: Sustaining & Improving Our Environment:
Cut Down on Waste
Council Plan: Leading Green Council:Reducing biodegradable waste going to landfill
Service PlanKey Objective:
Council Scorecard:
Development of proposals for incineration plant
Service Scorecard:
Overall Percentage of municipal waste recycled
Overall Percentage of municipal waste recycled. Percentage of municipal waste composted.
Fife Partnership… Strengthening Fife’s Future
Service
Plan
Fife’sCommunity
Plan
ContributionManagement
Fife Council
Plan
OperationalPlans
Key Strategies& Initiatives
National Planning Regimes
RiskManagement
Corporate Governance
BestValue
Budget&
Efficiency
EFQMAssessment
Audit & Inspection
PolicyDecisions
CustomerFirst
Performance Information Other Services
& Partnerships
Fife Partnership… Strengthening Fife’s Future
Fife Partnership… Strengthening Fife’s Future
continuousimprovement
RESULTSWhat are we trying
to achieve?
ASSESSMENT & REVIEWHow do we know
its working?
DEPLOYMENTHow are we going
to deliver?
Partnership EFQM Self-AssessmentState of Fife Report
Partnership Performance Reports
Organisational Performance Reports
Projects, Services
Process Design & Management
Partnership and
OrganisationalPlans and Strategies
Performance Management
APPROACHWhat do we need
to consider?
Source EFQM 1999