HELPING YOU HELP OTHERS

OUR STORYFounded in 1996 in the US,

Fidelity Payments entered the UK market in 2011 and after a strong start within the niche corporate

clients sector we decided to review our service and improve

our offering to charities.

WHO WE AREWe are a leading payment processor in the USA, Canada and the UK, offering tailored solutions to clients such as Greyhound, Shell and Samsung.

Providing payment solutions since 1996 The Fidelity Payment Group processes $25 billion in the US

and Canada with a further £1+ billion worth of card transactions in the UK each year and growing. Our level of service is to a global standard with experts

in all areas of the organisation especially the Not For Profit sector. By accessing charity specific initiatives,

charities can do more with their money. Through transparency and ethical pricing optimisation we can help

charities help others.

OUR CORE PRINCIPLES

• Education

• Transparency

• Service

• Innovation

OUR PROMISEFidelity Payment make a commitment to the Not

for Profit Sector to continuously offer transparency on rates, educating charities on understanding

the service and keep the sector at the forefront of technological payment solutions.

We believe charities should be paying less and the money saved should go to those who need it the

most. Behind the scenes we have been negotiating and securing various initiatives which are

favourable to the charity sector, building strategic partnerships in order to deliver on price

and educate those in the charity sector on best financial practise which is something

we feel UK banks haven’t done.

INNOVATIONAiming to be at the forefront of technology and

innovation, Fidelity Payment wants to help charities reach the same level of technology solutions. With a wide range of top of the range mobile terminals charities could take donations via card payments

inside the shop or on the road!

FideliPay is an online gateway which allows charities to receive donations through online payments by

merging your website with this ecommerce solution, Fidelipay will allow charities to accept and

monitor payment transactions.

EDUCATIONIrrespective of the cause we believe the charity sector adds value to communities across the world. Fidelity Payments have signed up to all UK charity initiatives including VISA and MasterCard schemes for charities

in order to provide the lowest rates. A Charity Account Manager will analyse your transactions and provide informed advice on which of these initiatives would

benefit you more.

We always aim to keep you one step ahead of the game, through updates on industry news relevant

to you guiding you into making the best decisions for your charity. We try to

decipher the industry and technological jargon and speak plain English to you.

SERVICEFidelity prides itself on offering

top quality service which is why we have a 97% client retention rate. Our Charity Account Manager is available 24/7 in order to provide you with a

more personable experience. Our UK based Customer Service Team aims

to answer 90% of calls within 5 seconds.

TRANSPARENCYThrough our strategic partnerships we are able to offer exclusive rates

to registered charities. The rates are unique to the sector and cannot be found anywhere else in the market.

Through these schemes, Fidelity Payment gives a helping hand to charities by lowering rates and delivering transparent pricing.

DYNAMIC CURRENCY

CONVERSIONGlobalisation has increased

multicurrency spend. Dynamic Currency Conversion enables

charities to process multicurrency donations in house and benefit

from the margin usually taken by a foreign issuing bank.

SEAMLESS TRANSITION

Your Charity Account Manager will have a transition schedule in place in order to minimise disruption and we guarantee no

downtime. We have a long and established relationship with all POS providers with

the aim to seamlessly integrate all systems. Our relationship with Ingenico makes any hardware upgrade easy and full training

provided at no extra cost.

BUILDING LONG LASTING PERSONAL RELATIONSHIPS

Our Charity Relationship Managers offer a wealth of experience across industries, many experts in their field have the ability to

understand your whole financial situation and card processing requirements.

Quarterly meetings are scheduled in order to both assess how our solutions are working for you and update you on any present

and future market changes that will directly influence your company. We relish the opportunity to become a key contributor

to your business’ continued success.

NEXT DAY CHARITY FUNDING

Speed is everything in a fast paced industry. Our next day

Charity Funding is the solution, a key advantage for a

Charity account.

PARTNERSHIPS MAKES US STRONGER

FIRST DATAWe have a working relationship with

First Data, who provide our card processing infrastructure. They are a global leader in electronic

transaction and payment services processing, with 28,000 employees and a presence in over 66 countries and territories worldwide, including

offices in 35 countries across the EMEA (Europe Middle East

& Africa) region.

ALLIED IRISH BANK MERCHANT

SERVICES (AIBMS)AIB Merchant Services operates on First

Data infrastructure with a European portfolio of 35,000 merchants. We have

teamed up with AIB in an exclusive deal to take advantage of the new Cross Border Acquiring (CBA) rates to help merchants

take maximum advantage of the recent EU ruling which began in January 2015.

State of the art Mobile

technology provides charities

that work in the field the ability

to take payments via cards.

So whether its door to door

fundraising or street corner

fundraising this option allows

charities to access those donors

that wish to donate via card.

More and more Charities are

asking us about contactless. This

form of payment is increasingly

becoming popular for payments

under £20. We provide terminal

machines in order for Charities

to stay up to date with payment

technologies.

FideliPAY is our ecommerce

solution offering charities the

ability to seamlessly

accept online payments

through our Payment

gateway and virtual terminals.

Bluetooth technology

allows movement around a

large area in order to take

payments via base unit. With

a range of up to 40 metres

and great battery life,

this would be great

holding charity auctions

and events

Touch screen technology has

transformed the way we interact

with POS systems. We offer a range

of POS systems that can speed

up check out times and increase

efficiency atthe most crucial

point in any sale.

Payment.

Countertop machines are

available and are the most

cost effective solution for

charities operating from

a fixed charity shop counter.

These terminals are easy

to install and easy to use.

Perfect for the inexperienced

volunteer.

FINAL WORDCharities continuously battle

against the economic environment in order to educate donors

on essential issues that need support. Messages are often lost in the busy world we live in and

donations have been hit across the board. Let us help you lower your costs and release some valuable

capital which can be used to send a stronger message out.

Fidelity Payment Processing2nd Floor, Sutherland House70-78 West Hendon BroadwayLondon NW9 7BT

T: 0345 481 2178 E: charities@fidelitypayment.co.ukW: www.fidelitypayment.co.uk

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