FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

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PUBLICATION DATE: 21 November 2011, Revised FEMA INCIDENT MANAGEMENT POSITION TASK BOOK MERS Coordinator (MECO) POSITION TASK BOOK (PTB) ASSIGNED TO: Individual’s Name, HQ/Region POSITION TASK BOOK (PTB) INITIATED BY: Official’s Name, Title, HQ/Region Date PTB Initiated

Transcript of FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

Page 1: FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

PUBLICATION DATE: 21 November 2011, Revised

FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

MERS Coordinator (MECO)

POSITION TASK BOOK (PTB) ASSIGNED TO:

Individual’s Name, HQ/Region

POSITION TASK BOOK (PTB) INITIATED BY:

Official’s Name, Title, HQ/Region

Date PTB Initiated

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FEMA has developed Position Task Books (PTBs) based on the National Incident Management System (NIMS), FEMA doctrine, and the FEMA Incident Management Handbook (IMH).

Each PTB lists a general description of an observable behavior/activity followed by the competency and the associated performance requirements written as tasks for the specific position in a format that allows a trainee to be evaluated. Successful performance of all tasks, as observed and recorded by an evaluator, is required prior to a recommendation that the trainee be certified as qualified in the position. Evaluation and confirmation of the individual’s performance of all tasks may involve more than one evaluator and can occur on incidents such as disasters, emergency declarations, special events, and exercises. Some tasks are required to be performed on a disaster. It is important that all tasks be critically evaluated and recorded by each evaluator.

INTRODUCTION

This PTB has been issued by the certifying official or a Training Unit Leader/Specialist on an incident with approval from the certifying official. Issuance by the certifying official indicates that the trainee is qualified in the required FQS position(s) for this PTB to be initiated. The issuance section of the PTB (i.e., the official’s signature on the cover page) documents the initiating of the PTB and that the trainee meets the required prerequisites. It is the discretion of the certifying official as to whether or not to issue a PTB.

ISSUING AUTHORITY

DEFINITIONS

• Behavior/Activity: A description of an observable behavior (work activity) that allows the grouping of similar tasks necessary to perform the specific behavior. Incident management, incident support, and program subject matter experts have developed behaviors for all incident management and incident support positions.

• Competency: An observable, measurable pattern of a knowledge, skill, ability, behavior and/or other characteristic that an individual needs to perform the behavior/activity and associated tasks. A competency specifies what skill set the person needs to possess to do the task(s) successfully. A competency forms the basis for position specific training, position task books, job aids, and other performance-based documents.

• Task: A specific description of a behavior/activity that is necessary for the successful performance in a position which must be demonstrated. Tasks within the PTB are numbered sequentially; however, the numbering does NOT indicate the order in which the tasks need to be performed or evaluated.

• Indicators: The bullets under each numbered task are examples or indicators of items or actions related to the task. The purpose of the bullets is to assist the evaluator in evaluating the trainee. The evaluator should also refer to the Evaluator’s Guide that lists further behavioral examples which will assist in assessing the trainee’s performance. The bullets are not all-inclusive. Evaluate and initial ONLY the tasks. DO NOT evaluate and initial each individual bullet.

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Codes have been developed to identify the required environment in which a specific task must be successfully demonstrated. The code represents the lowest in the hierarchy at which the task can be signed off as successfully completed. These codes are arranged in the following hierarchy:

CODES

Hierarchy Code Definition

Highest D - 1

D - 2

D - 3

Declared Disaster (Stafford Act incident which includes Major Disaster and Emergency Declarations).

I A Non-Stafford Act Incident (i.e., Federal to Federal Support; FEMA is not the lead Federal agency). This includes pre-declaration surge activities.

Lowest E

An event, such as a National Special Security Event (NSSE) OR an organized, pre-planned exercise or simulation approved by the Certifying Official or higher authority.

A task may be signed off at the specified level or at any higher level.

Disasters are classified as Level I, II, or III with Level I representing the largest and most complex. In this PTB these levels are associated with the “D” in the code column. Each task has one of the above codes listed in the Code column associated with the task.

The Evaluator’s Guide provides performance indicators for the evaluator’s use when assessing the trainee’s performance and determining if an employee has satisfactorily performed each of the tasks listed in a PTB. The competency listed in the PTB under each behavior/activity contains a reference number that links to the Evaluator’s Guide. For example, listed below is a sample behavior/activity and competency listed in a PTB:

EVALUATION

Behavior/Activity: Ensure readiness for assignment prior to deployment Competency: Dependability (C8)

The Evaluator’s Guide lists the competencies in numerical order which correspond to the number referenced in the PTB. For example, when looking at the Evaluator’s Guide for performance indicators concerning Dependability, the Evaluator will see the following:

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1. Certifying Official is responsible for:

RESPONSIBILITIES

• Identifying trainees based on agency requirements and strategic goals. • Issuing the Position Task Book and ensuring that the trainee meets all required prerequisites. • Providing opportunities for evaluation and/or making trainees available for evaluation. • Explaining to the trainee the purpose and process of the PTB as well as the trainee’s

responsibilities. • Tracking progress of the trainee. • Confirming PTB completion. • Certifying the trainee for those positions falling within their certification authority (all non-

typed positions below the Unit Leader in the Logistics, Planning, and Finance/Administration Sections; and all positions below the Division/Group Supervisor and Task Force Leader within the Operations Section).

• Recommending certification of the trainee for those positions not falling within their certification authority.

2. The Trainee is responsible for:

• Reviewing instructions in the PTB. • Providing the evaluator with background information pertinent to the position. • Satisfactorily completing all tasks within 3 years from the date of the first task being

evaluated. • Provide a copy of the completed PTB to the certifying official for review and initiation of the

certification process. • Retaining the original PTB in personal record.

3. The Evaluator is responsible for:

• Being qualified in the position being evaluated.

C8. Dependability

Definition: Takes personal responsibility for work; looks at an individual’s ability to be seen as reliable, steady, responsible and committed in relation to everything they do for themselves and others; can be relied upon to be punctual and to follow through with assignments.

• Conscientious, thorough, accurate, and reliable when performing and completing job tasks;

• Shows commitment/dedication and accountability in one's work, and follows through on all projects, goals, aspects of the work;

• Completes assigned tasks on time and with minimal supervision; • Arrives prepared for work; • Fulfills all commitments made to peers, co-workers, and supervisor; • Completes work in a timely, consistent manner; works hours necessary to complete

assigned work; is personally responsible. • Keeps commitments - committed to doing the best job possible.

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• Meeting with the trainee and determining past experience, current qualifications, and desired objectives and goals.

• Reviewing tasks with the trainee. • Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s

responsibilities. • Accurately evaluating and recording demonstrated performance of tasks. Initialing and

dating completion of the tasks shall document satisfactory performance. • Documenting unsatisfactory performance in the Evaluation Record. • Completing the Evaluation Record.

4. The Final Evaluator is the evaluator of the trainee when the final tasks in the PTB are completed. If only one evaluator signs off on all of the tasks in the PTB, then that individual is also the final evaluator. This individual will ensure that all tasks have been initialed and is responsible for:

• Signing the Final Evaluator’s Verification Statement when all tasks have been initialed by an evaluator.

5. Incident Training Unit Leader (when assigned) is responsible for:

• Issuing a PTB to the trainee that does not have one after contacting the Certifying Official for approval of the selection and confirmation that the trainee meets all required prerequisites.

• If the PTB is issued at the incident site, then the Incident Training Unit Leader is further responsible for:

o Identifying and assigning an evaluator who can provide a positive experience for the trainee, and make an accurate and honest appraisal of the trainee’s performance;

o Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s responsibilities;

o Confirm participants’ understanding of their roles/responsibilities in FQS process;

o Tracking progress of the trainee and conducting progress reviews as appropriate; o Identifying incident evaluation opportunities; o Conduct final incident FQS trainee interview; o Submit final FQS training unit package at close-out and forward to the HQ

Response Training Unit.

6. A Certifying Authority is the FEMA official who has direct reporting responsibility to the FEMA Administrator and has authority to certify FEMA personnel as qualified in identified positions. He/she is responsible for:

• Certifying on the PTB that the trainee has completed all requirements for the position. • After certification, return the PTB to the individual for their personal records.

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Behavior/Activity: Ensure readiness for mission prior to deployment

TASKS TO PERFORM

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

1. Ensure all personnel have material and personal items required for the deployment. E

• Personal and health items in accordance with (IAW) Mobile Emergency Response Support (MERS) Detachment standard operating procedures (SOPs) for a period of 30 days

• FEMA badge • Common Access Card (CAC) • Commercial Driver’s License (CDL) • Passport • Shot records • Government credit cards

2. Provide the mission briefing to deploying MERS personnel. E

• Concept • Timeline • Resource requirements • Safety • Security • Route • Logistics • Communications • Command and control (C2) • Weather • Lodging • Communications coordination requirements • Any special instructions IAW MERS Detachment SOPs

3. Ensure that vehicles and equipment are prepared for deployment IAW MERS Detachment checklists and SOPs. E

4. Ensure that the convoy is briefed IAW MERS Detachment convoy SOPs. E

5. Ensure that personnel review and conform to the parts of Chapter 2 of the Incident Management Handbook (IMH), “Common Responsibilities,” that apply to the MERS.

E

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Behavior/Activity: Understand, use, and comply with Incident Command System (ICS) concepts, principles, and processes

Competency: Incident Command System Concepts (C12)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

6. Demonstrate appropriate level of knowledge of ICS structure, principles, positions and ICS forms. E

7. Maintain appropriate span of control. E

8. Use common terminology. E

9. Maintain unity of command. E

10. Demonstrate an understanding of resource typing. E

• At meetings • Coordination

11. Demonstrate knowledge of FEMA/joint response operations to support associated incident management structure and teams. I

• IMH • Incident Management Assistance Team (IMAT) functions and missions • Regional Response Coordination Center (RRCC) functions and

missions • Incident management organization • Disaster Recovery Center (DRC) operations • Logistical support and staging area • Emergency Support Functions (ESFs) • National Disaster Medical System (NDMS) • Search and rescue (SAR) • Mission Assignments

12. Demonstrate knowledge of FEMA/joint incident support operations. I

• RRCC • National Response Coordination Center (NRCC) • Disaster Emergency Communications (DEC) • Unified Area Coordination Group

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Behavior/Activity: Understand and employ the MERS deployment concepts and principles.

Competency: Decision Making & Judgment (C7); Manage Resources (C19)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

13. Demonstrate knowledge of the process for requesting MERS assistance. E

14. Demonstrate knowledge of coordinating requests horizontally and vertically. E

15. Demonstrate knowledge of MERS reporting requirements. E

Behavior/Activity: Participate in the incident action planning process, when requested

Competency: Incident Action Planning (C11)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

16. Prepare for the Operations Tactics meeting. I

17. Use Operational Planning Worksheet (ICS 215) to develop tasks and identify resource assignments. I

18. Ensure that task descriptions provide clear, concise direction, and performance expectations that support the incident objectives. I

19. Ensure that accurate operational information is included on the ICS 215. I

• Resource kind and number • Reporting locations • Reporting times • Logistical needs • Other special support needs

20. Attend the Operations Tactics meeting I

Behavior/Activity: Follow established safety and security procedures

Competency: Adhere to Security Procedures (C1); Implement Workplace Safety (C10)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

21. Provide for the safety, security, welfare, and accountability of subordinates. E

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22. Recognize and disseminate potentially hazardous conditions information before and during the mission. E

23. Develop and communicate emergency procedures consistent with the safety and security plans. E

24. Verify that special precautions are taken when hazards exist. E

25. Ensure that your personnel use assigned personal protection equipment (PPE). E

26. Ensure that your personnel safeguard property and equipment. E

27. Ensure that accidents are handled and reported IAW proper procedures. E

• MERS internal SOPs • Incident management organization SOPs

Behavior/Activity: Communicate effectively

Competency: Communication-Verbal (C4); Interpersonal Skills (C14)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

28. Prepare written reports and other documents. E

• Use plain English • Be well-organized • Be audience appropriate • Be clear and concise

29. Submit written documents through proper channels. E

30. Use effective oral communication. E

• Share relevant information and/or developments with co-workers, as necessary

• Explain decisions, conclusions, findings, or recommendations to the appropriate person or group

• Use plain English • Be well-organized • Be audience appropriate • Be clear and concise

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Behavior/Activity: Establish and maintain positive and ethical behaviors

Competency: Ethics & Integrity (C9)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

31. Maintain a high standard of ethics required of federal employees that is consistent with FEMA core values. E

32. Demonstrate sensitivity to cultural diversity, race, gender, disabilities, sexual orientation, and other individual differences in accordance with the Under Secretary of Homeland Security’s nondiscrimination policy.

E

33. Cultivate professional relationships with co-workers and others to exchange information and work effectively. E

34. Represent FEMA in a professional manner when working with internal and external parties. E

35. Exhibit appropriate public stewardship of taxpayer dollars. E

Behavior/Activity: Coordinate MERS support with federal, tribal, state, and local agencies to ensure unity of effort

Competency: Ethics & Integrity (C9); Interpersonal Skills (C14)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

36. Coordinate with other federal agencies (OFAs)—operating under their own authority—regarding: I

• Potential conflicts • Duplication of effort • Frequency of use

37. Identify and promptly resolve disagreements, issues, and misunderstandings. I

38. Share critical information, tactics, and contingency plans with applicable federal, tribal, state, and local agencies as appropriate. I

39. Take early action to mitigate or resolve coordination issues. I

40. Foster teamwork and emphasize a unified approach. I

41. Interact with ESF #2 as required. I

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Behavior/Activity: Ensure that MERS resources continue to be adequate to meet current and projected requirements

Competency: Manage Resources (C19)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

42. Conduct daily mission analysis for changes in specified and implied tasks. I

• Determine if the organizational structure is appropriate based on the analysis

• Maintain the location and status of each support mission and its resources

• Anticipate changes in MERS resources, based on the operational plan, to meet future needs

43. Review the Incident Action Plan (IAP) and other relevant plans with the Resource Unit Leader to identify resources, assigned by type and quantity.

I

• Resource identifier, if assigned (i.e., MERS) • Supervisor name and contact information • Location • Assignment

44. Request additional supplies, services, and equipment needed within the established ordering processes. I

Behavior/Activity: Demonstrate knowledge of MERS tactical capabilities and personnel requirements for operations

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

45. Describe the capabilities of MERS command and control vehicles and personnel requirements. E

• Forward Communications Vehicle (FCV) • Multi-Radio Vehicle (MRV) • Incident Response Vehicle (IRV) • Mobile Emergency Response Vehicle (MEOV) • Emergency Operations Vehicle (EOV)

46. Describe the basic employment capabilities of land mobile radio (LMR) systems and personnel requirements. E

• LMR Radios • Towers • Trunking systems

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47. Describe the basic employment capabilities of the MERS satellite systems and required number of operators. E

• On-call • iDirect • Trailer Ku (TKU) • Portable Ku (PKU)

48. Describe the basic capabilities of other tactical communication assets in the MERS inventory. E

• Secure • Non-secure

49. Describe the logistics capabilities of MERS. E

• Fuel tankers • Heating, ventilation, air conditioning (HVAC) • Power generation • Life support

50. Describe the MERS disaster preparedness capabilities. E

51. Describe the responsibilities of the MERS Security Specialist. E

Behavior/Activity: Ensure all relevant information is exchanged during briefings and debriefings

Competency: Decision Making & Judgment (C7); Communication-Verbal (C4)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

52. Develop a battle rhythm for MERS staff that meets operational needs. I

• Establish times for daily operations updates • Establish times for daily meetings with primary staff

53. Attend scheduled meetings. I

54. Debrief your staff at the end of the operational period to gather information. I

• Current situation • Assessment of work progress • Tactical adjustments needed • Additional resources needed • Reallocation of resources • Safety issues • What is going right – what is going wrong • Recommendations and limiting factors for the next operational period • Needed readjustments to ongoing IAP assignments

55. Brief immediate supervisor as required. I

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Behavior/Activity: Ensure that the completion of assigned tasks to meet incident objectives

Competency: Incident Action Planning (C11); Manage Resources (C19)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

56. Ensure that assigned tasks and expectations for the operational period are reasonable and accurate. I

57. Gather and analyze information to validate each subordinate’s report of accomplishments. I

58. Visit field locations when time and operational tempo allows. I

59. Make appropriate decisions and/or adjustments based on analyzed, validated information. I

60. Ensure that the work completed is consistent with direction and policy. I

61. Confirm that goals and expectations for the operational period were reasonable and accurate. I

62. Develop recommendations for the next operational period. I

Behavior/Activity: Interact with other division supervisors, branch directors, and section chiefs to ensure clarity of communication and enhance teamwork

Competency: Teamwork (C22)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

63. Share current and accurate information. I

• Significant changes in operations • Significant decisions or actions that affect them • Operational resource status changes • Operational status for the Incident Status Summary (ICS 209) and/or

FEMA situation report (SITREP)

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Behavior/Activity: Establish and maintain effective working relationships

Competency: Interpersonal Skills (C14); Teamwork (C22)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

64. Establish and maintain positive interpersonal and interagency working relationships. E

• Create open communication channels • Identify common interests • Generate and pursue common objectives and goals • Use clear and concise communication and minimize the use of

acronyms • Practice active listening

65. Be an effective team player. E

• Be open to other points of view • Generate alternative solutions or strategies to address problems/issues • Support team members by being helpful and encouraging • Know and do your part • Support the mission

66. Share current information with subordinates and immediate supervisor. E

Behavior/Activity: Demonstrate effective supervisory and leadership principles

Competency: Ethics & Integrity (C9); Leadership (C16)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

67. Exhibit principles of duty, integrity, and respect. E

• Take charge and communicate expectations • Accept responsibility and be accountable • Make sound and timely decisions • Delegate authority and hold people accountable • Ensure that tasks are understood • Look out for the well-being of your subordinates • Be punctual • Ensure fair and equal treatment of all subordinates • Keep subordinates informed • Foster teamwork • Be honest (do the right thing when no one is looking) • Be consistent and reliable • Establish trust through open communication

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68. Provide vision for section members to accomplish their mission. E

• Put your section assignments in the context of the bigger picture

69. Establish work assignments and set priorities. E

70. Take corrective action when problems arise. E

71. Establish and communicate basic work guidelines. E

• Work hours • Rotation schedule • Call-down contact list • Staggering of work hours

72. Keep subordinates informed of decisions, actions, and changes that affect them. E

73. Evaluate performance continuously. E

74. Communicate performance deficiencies immediately and take corrective action. E

75. Ensure that personnel receive needed training, mentoring, and coaching. E

• Arrange for ongoing training and professional development for assigned personnel to develop required skills

• Coach personnel so they can develop and maintain skills • Provide subordinates with opportunities for development

76. Recognize effective individual and team performance. E

77. Ensure that all personnel time records are complete, accurate, and submitted within established time frames. E

78. Create a work environment that provides mutual respect and equal opportunity for all personnel assigned to the incident. E

79. Assess the need for and monitor the use of overtime hours, avoiding unnecessary expenditures. E

80. Monitor employee performance to assess the need for possible rest or rotation. E

81. Provide feedback to Detachment Chiefs on all personnel assigned from outside your detachment. E

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Behavior/Activity: Ensure continuity of operations during the transition of duties to a replacement

Competency: Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

82. Determine the time of transfer. E

83. Provide for adequate overlap to ensure the efficient transfer of duties. E

84. Ensure that incident status information is up-to-date. E

85. Ensure that an effective transfer is accomplished at all levels. E

Behavior/Activity: Disengage properly and recover from a MERS mission

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

86. Obtain performance appraisal from immediate incident management supervisor on the effectiveness of MERS support. E

87. Notify the MERS chain of command of the departure timeline. E

88. Ensure the submission of MERS reports IAW MERS reporting SOPs. E

89. Ensure that all deployed MERS personnel prepare and submit a final travel voucher. E

90. Ensure that all vehicle(s) and equipment are properly recovered IAW with MERS Detachment SOPs. E

91. Ensure that reconstitution requests for supplies, basic loads, and equipment are submitted IAW MERS Detachment SOPs in a timely manner.

E

92. Ensure that personnel properly repack, test, and store equipment and vehicles IAW MERS Detachment SOPS. E

93. Ensure that all deployed personnel are removed from the Automated Deployment Database (ADD). E

94. Provide after-action comments to the MERS Chief for inclusion in the incident’s Remedial Action Management Process (RAMP). E

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• There are four separate Evaluation Records available for use, if necessary, each of which correspond to an assignment, either a disaster, a non-disaster incident, or an exercise (see forms that follow).

INSTRUCTIONS FOR COMPLETING THE EVALUATION RECORD

• It is not necessary for a trainee to complete four assignments; however, four should normally be sufficient for an individual to qualify in a position, but if additional assignments are needed, an Evaluation Record can be copied and attached to the PTB.

Complete These Items at the Start of the Evaluation Period:

• Evaluator’s Name: Evaluator enters name here (Print).

• Incident/disaster/exercise position title: Enter the evaluator’s incident/disaster/exercise position title.

• Evaluator’s office address and phone: Self-explanatory.

• Record Number: The Record Number listed in the upper left corner of the Evaluation Record identifies the evaluator of a particular incident. This number should be placed in the column labeled “Record #” in the PTB for each task performed satisfactorily. This number will enable reviewers of the completed PTB to tie the tasks to the evaluator at a specific incident.

• Incident/Disaster/Exercise (Name, Number, Location): Identify the incident/disaster/exercise by name, number, and location.

• Disaster Complexity Level: Enter the Disaster Complexity Level (I, II, or III).

Complete These Items at the End of the Evaluation Period:

• Duration: Enter inclusive dates during which the trainee was evaluated.

• Recommendation: Check as appropriate and make comments regarding the future needs for development of this trainee as appropriate.

• Date: List the date the record is being completed.

• Evaluator’s initials: Initial here to authenticate your recommendations and to allow for comparison with initials in the PTB.

• Evaluator’s Qualification: List your qualification that validates your authority to evaluate and approve successful performance of tasks by the trainee.

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Evaluation Record

TRAINEE NAME

MERS Coordinator TRAINEE POSITION

Record #1 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #2 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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Evaluation Record

TRAINEE NAME

MERS Coordinator TRAINEE POSITION

Record #3 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #4 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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20 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

FINAL EVALUATOR & CERTIFYING OFFICIAL

Do NOT complete this unless you are recommending the trainee for certification

Verification/Certification of Completed Position Task Book for the Position of

MERS Coordinator Final Evaluator’s Verification

I verify that __________________________________________________________ has successfully performed all required tasks as a trainee which are documented with appropriate initials in this PTB and should therefore be considered for certification in this position.

Final Evaluator’s Signature and Date

Final Evaluator’s Printed Name, Title, HQ/Region, and Phone Number

Agency Certification

I certify that______________________________________________________________ has met all requirements for qualification in this position.

Official’s Signature and Date

Official’s Printed Name, Title, HQ/Region, and Phone Number

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PUBLICATION DATE: 21 November 2011, Revised

FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

MERS Electric Power Controller Specialist (MEEC)

POSITION TASK BOOK (PTB) ASSIGNED TO:

Individual’s Name, HQ/Region

POSITION TASK BOOK (PTB) INITIATED BY:

Official’s Name, Title, HQ/Region

Date PTB Initiated

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21 November 2011, Revised MERS ELECTRIC POWER CONTROLLER SPECIALIST (MEEC)

FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 1

FEMA has developed Position Task Books (PTBs) based on the National Incident Management System (NIMS), FEMA doctrine, and the FEMA Incident Management Handbook (IMH).

Each PTB lists a general description of an observable behavior/activity followed by the competency and the associated performance requirements written as tasks for the specific position in a format that allows a trainee to be evaluated. Successful performance of all tasks, as observed and recorded by an evaluator, is required prior to a recommendation that the trainee be certified as qualified in the position. Evaluation and confirmation of the individual’s performance of all tasks may involve more than one evaluator and can occur on incidents such as disasters, emergency declarations, special events, and exercises. Some tasks are required to be performed on a disaster. It is important that all tasks be critically evaluated and recorded by each evaluator.

INTRODUCTION

This PTB has been issued by the certifying official or a Training Unit Leader/Specialist on an incident with approval from the certifying official. Issuance by the certifying official indicates that the trainee is qualified in the required FQS position(s) for this PTB to be initiated. The issuance section of the PTB (i.e., the official’s signature on the cover page) documents the initiating of the PTB and that the trainee meets the required prerequisites. It is the discretion of the certifying official as to whether or not to issue a PTB.

ISSUING AUTHORITY

DEFINITIONS

• Behavior/Activity: A description of an observable behavior (work activity) that allows the grouping of similar tasks necessary to perform the specific behavior. Incident management, incident support, and program subject matter experts have developed behaviors for all incident management and incident support positions.

• Competency: An observable, measurable pattern of a knowledge, skill, ability, behavior and/or other characteristic that an individual needs to perform the behavior/activity and associated tasks. A competency specifies what skill set the person needs to possess to do the task(s) successfully. A competency forms the basis for position specific training, position task books, job aids, and other performance-based documents.

• Task: A specific description of a behavior/activity that is necessary for the successful performance in a position which must be demonstrated. Tasks within the PTB are numbered sequentially; however, the numbering does NOT indicate the order in which the tasks need to be performed or evaluated.

• Indicators: The bullets under each numbered task are examples or indicators of items or actions related to the task. The purpose of the bullets is to assist the evaluator in evaluating the trainee. The evaluator should also refer to the Evaluator’s Guide that lists further behavioral examples which will assist in assessing the trainee’s performance. The bullets are not all-inclusive. Evaluate and initial ONLY the tasks. DO NOT evaluate and initial each individual bullet.

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2 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

Codes have been developed to identify the required environment in which a specific task must be successfully demonstrated. The code represents the lowest in the hierarchy at which the task can be signed off as successfully completed. These codes are arranged in the following hierarchy:

CODES

Hierarchy Code Definition

Highest D - 1

D - 2

D - 3

Declared Disaster (Stafford Act incident which includes Major Disaster and Emergency Declarations).

I A Non-Stafford Act Incident (i.e., Federal to Federal Support; FEMA is not the lead Federal agency). This includes pre-declaration surge activities.

Lowest E

An event, such as a National Special Security Event (NSSE) OR an organized, pre-planned exercise or simulation approved by the Certifying Official or higher authority.

A task may be signed off at the specified level or at any higher level.

Disasters are classified as Level I, II, or III with Level I representing the largest and most complex. In this PTB these levels are associated with the “D” in the code column. Each task has one of the above codes listed in the Code column associated with the task.

The Evaluator’s Guide provides performance indicators for the evaluator’s use when assessing the trainee’s performance and determining if an employee has satisfactorily performed each of the tasks listed in a PTB. The competency listed in the PTB under each behavior/activity contains a reference number that links to the Evaluator’s Guide. For example, listed below is a sample behavior/activity and competency listed in a PTB:

EVALUATION

Behavior/Activity: Ensure readiness for assignment prior to deployment Competency: Dependability (C8)

The Evaluator’s Guide lists the competencies in numerical order which correspond to the number referenced in the PTB. For example, when looking at the Evaluator’s Guide for performance indicators concerning Dependability, the Evaluator will see the following:

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 3

1. Certifying Official is responsible for:

RESPONSIBILITIES

• Identifying trainees based on agency requirements and strategic goals. • Issuing the Position Task Book and ensuring that the trainee meets all required prerequisites. • Providing opportunities for evaluation and/or making trainees available for evaluation. • Explaining to the trainee the purpose and process of the PTB as well as the trainee’s

responsibilities. • Tracking progress of the trainee. • Confirming PTB completion. • Certifying the trainee for those positions falling within their certification authority (all non-

typed positions below the Unit Leader in the Logistics, Planning, and Finance/Administration Sections; and all positions below the Division/Group Supervisor and Task Force Leader within the Operations Section).

• Recommending certification of the trainee for those positions not falling within their certification authority.

2. The Trainee is responsible for:

• Reviewing instructions in the PTB. • Providing the evaluator with background information pertinent to the position. • Satisfactorily completing all tasks within 3 years from the date of the first task being

evaluated. • Provide a copy of the completed PTB to the certifying official for review and initiation of the

certification process. • Retaining the original PTB in personal record.

3. The Evaluator is responsible for:

• Being qualified in the position being evaluated.

C8. Dependability

Definition: Takes personal responsibility for work; looks at an individual’s ability to be seen as reliable, steady, responsible and committed in relation to everything they do for themselves and others; can be relied upon to be punctual and to follow through with assignments.

• Conscientious, thorough, accurate, and reliable when performing and completing job tasks;

• Shows commitment/dedication and accountability in one's work, and follows through on all projects, goals, aspects of the work;

• Completes assigned tasks on time and with minimal supervision; • Arrives prepared for work; • Fulfills all commitments made to peers, co-workers, and supervisor; • Completes work in a timely, consistent manner; works hours necessary to complete

assigned work; is personally responsible. • Keeps commitments - committed to doing the best job possible.

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4 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

• Meeting with the trainee and determining past experience, current qualifications, and desired objectives and goals.

• Reviewing tasks with the trainee. • Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s

responsibilities. • Accurately evaluating and recording demonstrated performance of tasks. Initialing and

dating completion of the tasks shall document satisfactory performance. • Documenting unsatisfactory performance in the Evaluation Record. • Completing the Evaluation Record.

4. The Final Evaluator is the evaluator of the trainee when the final tasks in the PTB are completed. If only one evaluator signs off on all of the tasks in the PTB, then that individual is also the final evaluator. This individual will ensure that all tasks have been initialed and is responsible for:

• Signing the Final Evaluator’s Verification Statement when all tasks have been initialed by an evaluator.

5. Incident Training Unit Leader (when assigned) is responsible for:

• Issuing a PTB to the trainee that does not have one after contacting the Certifying Official for approval of the selection and confirmation that the trainee meets all required prerequisites.

• If the PTB is issued at the incident site, then the Incident Training Unit Leader is further responsible for:

o Identifying and assigning an evaluator who can provide a positive experience for the trainee, and make an accurate and honest appraisal of the trainee’s performance;

o Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s responsibilities;

o Confirm participants’ understanding of their roles/responsibilities in FQS process;

o Tracking progress of the trainee and conducting progress reviews as appropriate; o Identifying incident evaluation opportunities; o Conduct final incident FQS trainee interview; o Submit final FQS training unit package at close-out and forward to the HQ

Response Training Unit.

6. A Certifying Authority is the FEMA official who has direct reporting responsibility to the FEMA Administrator and has authority to certify FEMA personnel as qualified in identified positions. He/she is responsible for:

• Certifying on the PTB that the trainee has completed all requirements for the position. • After certification, return the PTB to the individual for their personal records.

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 5

Behavior/Activity: Ensure readiness for mission prior to deployment

TASKS TO PERFORM

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

1. Obtain material and personal items necessary for the deployment. E

• Personal and health items in accordance with (IAW) Mobile Emergency Response Support (MERS) Detachment standard operating procedures (SOPs) for a period of 30 days

• FEMA badge • Common Access Card (CAC) • Commercial Driver’s License (CDL) • Passport • Shot records • Government credit card(s)

2. Obtain the mission briefing. E

• Concept • Timeline • Requirements • Safety • Security • Routes • Logistics • Communications • Command and control (C2) • Weather • Any special instructions IAW MERS Detachment SOPs

3. Prepare vehicles and equipment IAW MERS Detachment checklists and SOPs. E

4. Obtain the convoy briefing IAW convoy MERS Detachment SOPs. E

5. Review and conform to Chapter 2 of the Incident Management Handbook (IMH), “Common Responsibilities,” as it applies to the MERS.

E

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6 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

Behavior/Activity: Understand, use, and comply with ICS concepts principles, and processes

Competency: Incident Command System Concepts (C12)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

6. Demonstrate appropriate level of ICS knowledge. E

• Organizational structure • Principles • Positions

7. Use common terminology. E

Behavior/Activity: Follow established safety and security procedures outlined in MERS Detachment SOPs

Competency: Adhere to Security Procedures (C1); Implement Workplace Safety (C10)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

8. Recognize potentially hazardous situations commonly associated with working around MERS vehicles and equipment. E

9. Recognize potentially dangerous conditions that exist in and around the mission location, and report them to your supervisor and/or Detachment Safety Officer.

E

10. Safeguard and secure property and equipment at all times. E

11. Demonstrate knowledge of Communications Security (COMSEC) principles and report procedures for violations. E

Behavior/Activity: Practice effective and appropriate interpersonal communication and team behavior

Competency: Communication-Verbal (C4); Interpersonal Skills (C14)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

12. Demonstrate professional and appropriate verbal communication consistently. E

13. Demonstrate professional and appropriate non-verbal communication consistently. E

14. Ask clarifying questions to ensure an accurate understanding of any mission request or requirement. E

15. Be an effective team player. E

16. Always refer questions from non-FEMA personnel to the FEMA Helpline or applicable recovery center for assistance. E

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 7

Behavior/Activity: Establish and maintain positive and ethical behaviors

Competency: Ethics & Integrity (C9)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

17. Maintain a high standard of ethics required of federal employees that is consistent with FEMA core values. E

18. Demonstrate sensitivity to cultural diversity, race, gender, disabilities, sexual orientation, and other individual differences according to the Under Secretary of Homeland Security’s nondiscrimination policy.

E

19. Exhibit appropriate public stewardship of taxpayer dollars. E

Behavior/Activity: Conduct pre-deployment of power generation equipment

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

20. Maintain preventive maintenance plans, procedures, and checklists for power generation equipment. E

21. Implement preventive maintenance plans, procedures, and checklists for power generation equipment at home base, en route to the deployed site, and at the deployed site.

E

22. Assemble and package equipment, tools, and consumables needed for power generation equipment identified for deployment. E

23. Address the pre-deployment needs of power generation equipment. E

Behavior/Activity: Support resource movement operations

Competency: Dependability (C8); Teamwork (C22)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

24. Assist with unscheduled maintenance. E

25. Demonstrate an understanding of convoy SOPs. E

26. Assist with convoy fueling operations. E

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8 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

Behavior/Activity: Support ongoing disaster response operations

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

27. Inspect power generation equipment upon arrival. E

28. Assist in the determination of power generation placement to meet operational needs. E

• Proximity to power distribution and connectivity • Ability to refuel • Hazards • Logistics issues • Safety precautions

29. Develop and implement an electrical distribution plan for the disaster site. E

30. Demonstrate problem solving and mitigation as it relates to power generation issues. E

31. Fuel power generation equipment on-site. E

32. Maintain generators and assist with vehicle maintenance while deployed. E

33. Maintain generator maintenance records while deployed. E

Behavior/Activity: Transition mission requirements and/or transition to home station effectively

Competency: Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

34. Assist the MERS Coordinator to obtain and disseminate information for MERS departure and/or transition requirements. E

35. Help identify and solicit appropriate information needed for transition or departure. E

36. Draft and send applicable reports before, during, and after transition and or departure. E

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21 November 2011, Revised MERS ELECTRIC POWER CONTROLLER SPECIALIST (MEEC)

FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 9

Behavior/Activity: Recover properly from an incident or deployment

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

37. Notify MERS Operations immediately upon arriving at home station. E

38. Prepare and submit the final travel voucher per federal travel guidelines. E

39. Prepare and submit to Logistics all vehicle and equipment maintenance forms IAW MERS Detachment SOPs. E

40. Prepare and submit all reconstitution requests for supplies, basic loads, equipment and vehicles according to Detachment SOPs. E

41. Repack, test, and properly store equipment and vehicles IAW MERS Detachment SOPs. E

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21 November 2011, Revised MERS ELECTRIC POWER CONTROLLER SPECIALIST (MEEC)

FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 11

• There are four separate Evaluation Records available for use, if necessary, each of which correspond to an assignment, either a disaster, a non-disaster incident, or an exercise (see forms that follow).

INSTRUCTIONS FOR COMPLETING THE EVALUATION RECORD

• It is not necessary for a trainee to complete four assignments; however, four should normally be sufficient for an individual to qualify in a position, but if additional assignments are needed, an Evaluation Record can be copied and attached to the PTB.

Complete These Items at the Start of the Evaluation Period:

• Evaluator’s Name: Evaluator enters name here (Print).

• Incident/disaster/exercise position title: Enter the evaluator’s incident/disaster/exercise position title.

• Evaluator’s office address and phone: Self-explanatory.

• Record Number: The Record Number listed in the upper left corner of the Evaluation Record identifies the evaluator of a particular incident. This number should be placed in the column labeled “Record #” in the PTB for each task performed satisfactorily. This number will enable reviewers of the completed PTB to tie the tasks to the evaluator at a specific incident.

• Incident/Disaster/Exercise (Name, Number, Location): Identify the incident/disaster/exercise by name, number, and location.

• Disaster Complexity Level: Enter the Disaster Complexity Level (I, II, or III).

Complete These Items at the End of the Evaluation Period:

• Duration: Enter inclusive dates during which the trainee was evaluated.

• Recommendation: Check as appropriate and make comments regarding the future needs for development of this trainee as appropriate.

• Date: List the date the record is being completed.

• Evaluator’s initials: Initial here to authenticate your recommendations and to allow for comparison with initials in the PTB.

• Evaluator’s Qualification: List your qualification that validates your authority to evaluate and approve successful performance of tasks by the trainee.

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12 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

Evaluation Record

TRAINEE NAME

MERS Electric Power Controller Specialist TRAINEE POSITION

Record #1 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #2 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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21 November 2011, Revised MERS ELECTRIC POWER CONTROLLER SPECIALIST (MEEC)

FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 13

Evaluation Record

TRAINEE NAME

MERS Electric Power Controller Specialist TRAINEE POSITION

Record #3 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #4 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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14 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

FINAL EVALUATOR & CERTIFYING OFFICIAL

Do NOT complete this unless you are recommending the trainee for certification

Verification/Certification of Completed Position Task Book for the Position of

MERS Electric Power Controller Specialist Final Evaluator’s Verification

I verify that __________________________________________________________ has successfully performed all required tasks as a trainee which are documented with appropriate initials in this PTB and should therefore be considered for certification in this position.

Final Evaluator’s Signature and Date

Final Evaluator’s Printed Name, Title, HQ/Region, and Phone Number

Agency Certification

I certify that______________________________________________________________ has met all requirements for qualification in this position.

Official’s Signature and Date

Official’s Printed Name, Title, HQ/Region, and Phone Number

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PUBLICATION DATE: 21 November 2011, Revised

FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

MERS IT Specialist (MEIS)

POSITION TASK BOOK (PTB) ASSIGNED TO:

Individual’s Name, HQ/Region

POSITION TASK BOOK (PTB) INITIATED BY:

Official’s Name, Title, HQ/Region

Date PTB Initiated

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21 November 2011, Revised MERS IT SPECIALIST (MEIS)

FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 1

FEMA has developed Position Task Books (PTBs) based on the National Incident Management System (NIMS), FEMA doctrine, and the FEMA Incident Management Handbook (IMH).

Each PTB lists a general description of an observable behavior/activity followed by the competency and the associated performance requirements written as tasks for the specific position in a format that allows a trainee to be evaluated. Successful performance of all tasks, as observed and recorded by an evaluator, is required prior to a recommendation that the trainee be certified as qualified in the position. Evaluation and confirmation of the individual’s performance of all tasks may involve more than one evaluator and can occur on incidents such as disasters, emergency declarations, special events, and exercises. Some tasks are required to be performed on a disaster. It is important that all tasks be critically evaluated and recorded by each evaluator.

INTRODUCTION

This PTB has been issued by the certifying official or a Training Unit Leader/Specialist on an incident with approval from the certifying official. Issuance by the certifying official indicates that the trainee is qualified in the required FQS position(s) for this PTB to be initiated. The issuance section of the PTB (i.e., the official’s signature on the cover page) documents the initiating of the PTB and that the trainee meets the required prerequisites. It is the discretion of the certifying official as to whether or not to issue a PTB.

ISSUING AUTHORITY

DEFINITIONS

• Behavior/Activity: A description of an observable behavior (work activity) that allows the grouping of similar tasks necessary to perform the specific behavior. Incident management, incident support, and program subject matter experts have developed behaviors for all incident management and incident support positions.

• Competency: An observable, measurable pattern of a knowledge, skill, ability, behavior and/or other characteristic that an individual needs to perform the behavior/activity and associated tasks. A competency specifies what skill set the person needs to possess to do the task(s) successfully. A competency forms the basis for position specific training, position task books, job aids, and other performance-based documents.

• Task: A specific description of a behavior/activity that is necessary for the successful performance in a position which must be demonstrated. Tasks within the PTB are numbered sequentially; however, the numbering does NOT indicate the order in which the tasks need to be performed or evaluated.

• Indicators: The bullets under each numbered task are examples or indicators of items or actions related to the task. The purpose of the bullets is to assist the evaluator in evaluating the trainee. The evaluator should also refer to the Evaluator’s Guide that lists further behavioral examples which will assist in assessing the trainee’s performance. The bullets are not all-inclusive. Evaluate and initial ONLY the tasks. DO NOT evaluate and initial each individual bullet.

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2 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

Codes have been developed to identify the required environment in which a specific task must be successfully demonstrated. The code represents the lowest in the hierarchy at which the task can be signed off as successfully completed. These codes are arranged in the following hierarchy:

CODES

Hierarchy Code Definition

Highest D - 1

D - 2

D - 3

Declared Disaster (Stafford Act incident which includes Major Disaster and Emergency Declarations).

I A Non-Stafford Act Incident (i.e., Federal to Federal Support; FEMA is not the lead Federal agency). This includes pre-declaration surge activities.

Lowest E

An event, such as a National Special Security Event (NSSE) OR an organized, pre-planned exercise or simulation approved by the Certifying Official or higher authority.

A task may be signed off at the specified level or at any higher level.

Disasters are classified as Level I, II, or III with Level I representing the largest and most complex. In this PTB these levels are associated with the “D” in the code column. Each task has one of the above codes listed in the Code column associated with the task.

The Evaluator’s Guide provides performance indicators for the evaluator’s use when assessing the trainee’s performance and determining if an employee has satisfactorily performed each of the tasks listed in a PTB. The competency listed in the PTB under each behavior/activity contains a reference number that links to the Evaluator’s Guide. For example, listed below is a sample behavior/activity and competency listed in a PTB:

EVALUATION

Behavior/Activity: Ensure readiness for assignment prior to deployment Competency: Dependability (C8)

The Evaluator’s Guide lists the competencies in numerical order which correspond to the number referenced in the PTB. For example, when looking at the Evaluator’s Guide for performance indicators concerning Dependability, the Evaluator will see the following:

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 3

1. Certifying Official is responsible for:

RESPONSIBILITIES

• Identifying trainees based on agency requirements and strategic goals. • Issuing the Position Task Book and ensuring that the trainee meets all required prerequisites. • Providing opportunities for evaluation and/or making trainees available for evaluation. • Explaining to the trainee the purpose and process of the PTB as well as the trainee’s

responsibilities. • Tracking progress of the trainee. • Confirming PTB completion. • Certifying the trainee for those positions falling within their certification authority (all non-

typed positions below the Unit Leader in the Logistics, Planning, and Finance/Administration Sections; and all positions below the Division/Group Supervisor and Task Force Leader within the Operations Section).

• Recommending certification of the trainee for those positions not falling within their certification authority.

2. The Trainee is responsible for:

• Reviewing instructions in the PTB. • Providing the evaluator with background information pertinent to the position. • Satisfactorily completing all tasks within 3 years from the date of the first task being

evaluated. • Provide a copy of the completed PTB to the certifying official for review and initiation of the

certification process. • Retaining the original PTB in personal record.

3. The Evaluator is responsible for:

• Being qualified in the position being evaluated.

C8. Dependability

Definition: Takes personal responsibility for work; looks at an individual’s ability to be seen as reliable, steady, responsible and committed in relation to everything they do for themselves and others; can be relied upon to be punctual and to follow through with assignments.

• Conscientious, thorough, accurate, and reliable when performing and completing job tasks;

• Shows commitment/dedication and accountability in one's work, and follows through on all projects, goals, aspects of the work;

• Completes assigned tasks on time and with minimal supervision; • Arrives prepared for work; • Fulfills all commitments made to peers, co-workers, and supervisor; • Completes work in a timely, consistent manner; works hours necessary to complete

assigned work; is personally responsible. • Keeps commitments - committed to doing the best job possible.

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• Meeting with the trainee and determining past experience, current qualifications, and desired objectives and goals.

• Reviewing tasks with the trainee. • Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s

responsibilities. • Accurately evaluating and recording demonstrated performance of tasks. Initialing and

dating completion of the tasks shall document satisfactory performance. • Documenting unsatisfactory performance in the Evaluation Record. • Completing the Evaluation Record.

4. The Final Evaluator is the evaluator of the trainee when the final tasks in the PTB are completed. If only one evaluator signs off on all of the tasks in the PTB, then that individual is also the final evaluator. This individual will ensure that all tasks have been initialed and is responsible for:

• Signing the Final Evaluator’s Verification Statement when all tasks have been initialed by an evaluator.

5. Incident Training Unit Leader (when assigned) is responsible for:

• Issuing a PTB to the trainee that does not have one after contacting the Certifying Official for approval of the selection and confirmation that the trainee meets all required prerequisites.

• If the PTB is issued at the incident site, then the Incident Training Unit Leader is further responsible for:

o Identifying and assigning an evaluator who can provide a positive experience for the trainee, and make an accurate and honest appraisal of the trainee’s performance;

o Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s responsibilities;

o Confirm participants’ understanding of their roles/responsibilities in FQS process;

o Tracking progress of the trainee and conducting progress reviews as appropriate; o Identifying incident evaluation opportunities; o Conduct final incident FQS trainee interview; o Submit final FQS training unit package at close-out and forward to the HQ

Response Training Unit.

6. A Certifying Authority is the FEMA official who has direct reporting responsibility to the FEMA Administrator and has authority to certify FEMA personnel as qualified in identified positions. He/she is responsible for:

• Certifying on the PTB that the trainee has completed all requirements for the position. • After certification, return the PTB to the individual for their personal records.

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Behavior/Activity: Ensure readiness for mission prior to deployment

TASKS TO PERFORM

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

1. Obtain material and personal items necessary for the deployment. E

• Personal and health items in accordance with (IAW) Mobile Emergency Response Support (MERS) Detachment standard operating procedures (SOPs) for a period of 30 days

• FEMA badge • Common Access Card (CAC) • Commercial Driver’s License (CDL) • Passport • Shot records • Government credit card(s)

2. Obtain the mission briefing. E

• Concept • Timeline • Requirements • Safety • Security • Routes • Logistics • Communications • Command and control (C2) • Weather • Any special instructions IAW MERS Detachment SOPs

3. Prepare vehicles and equipment IAW MERS Detachment checklists and SOPs. E

4. Obtain the convoy briefing IAW convoy MERS Detachment SOPs. E

5. Review and conform to Chapter 2 of the Incident Management Handbook (IMH), “Common Responsibilities,” as it applies to MERS.

E

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Behavior/Activity: Understand, use, and comply with Incident Command System (ICS) concepts principles, and processes

Competency: Incident Command System Concepts (C12)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

6. Demonstrate appropriate level of ICS knowledge. E

• Organizational structure • Principles • Positions

7. Use common terminology. E

Behavior/Activity: Follow established safety and security procedures outlined in MERS Detachment SOPs

Competency: Adhere to Security Procedures (C1); Implement Workplace Safety (C10)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

8. Recognize potentially hazardous situations commonly associated with working around MERS vehicles and equipment. E

9. Recognize potentially dangerous conditions that exist in and around the mission location, and report them to the supervisor and/or Detachment Safety Officer.

E

10. Safeguard and secure property and equipment at all times. E

11. Demonstrate a knowledge of Communications Security (COMSEC) principles and reporting procedures for violations. E

Behavior/Activity: Practice effective and appropriate interpersonal communication and team behavior

Competency: Communication-Verbal (C4); Interpersonal Skills (C14)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

12. Demonstrate professional and appropriate verbal communication consistently. E

13. Demonstrate professional and appropriate non-verbal communication consistently. E

14. Ask clarifying questions to ensure accurate understanding of any mission request or requirement. E

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15. Be an effective team player. E

16. Always refer questions from non-FEMA personnel to the FEMA Helpline or applicable recovery center for assistance. E

Behavior/Activity: Establish and maintain positive and ethical behaviors

Competency: Ethics & Integrity (C9)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

17. Maintain a high standard of ethics required of federal employees that is consistent with FEMA core values. E

18. Demonstrate sensitivity to cultural diversity, race, gender, disabilities, sexual orientation, and other individual differences the Under Secretary of Homeland Security’s nondiscrimination policy.

E

19. Exhibit appropriate public stewardship of taxpayer dollars. E

Behavior/Activity: Demonstrate the ability to properly set up and shut down the MERS command and control vehicles

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

20. Perform initial setup and shutdown of the Mobile Emergency Response Vehicle (MEOV) IAW MERS Detachment SOPs. E

• Physical expansion/closure • Generator or shore power • Equipment power on/off sequence

21. Perform initial setup and shutdown of the Incident Response Vehicle (IRV) IAW MERS Detachment SOPs. E

• Physical expansion/closure • Generator or shore power • Equipment power on/off sequence

22. Perform initial setup and shutdown of the Emergency Operations Vehicle (EOV) IAW MERS Detachment SOPs. E

• Physical expansion/closure • Generator or shore power • Equipment power on/off sequence

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23. Coordinate with other supporting elements to meet vehicle operational needs. E

• Logistics – power requirements • Radio frequency (RF) – wide area connectivity needs • National Network Operations Center (NNOC) – FEMA specific wide

area connectivity needs • Vendor-specific support needs

Behavior/Activity: Demonstrate the ability to properly operate the MERS command and control vehicles

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

24. Operate the MEOV IAW MERS Detachment SOPs. E

• Satellite antenna television (SATV) • Video teleconference (VTC) • Network server • Network workstations • Network peripherals • Land mobile radios (LMRs)

25. Operate the IRV IAW MERS Detachment SOPs. E

• SATV • VTC • Network server • Network workstations • Network peripherals • LMRs

26. Operate the EOV IAW MERS Detachment SOPs. E

• SATV • VTC • Network server • Network workstations • Network peripherals • LMRs

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Behavior/Activity: Demonstrate the ability to properly maintain the information technology (IT) components of the MERS command and control vehicles

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

27. Reconfigure the IT components of the MEOV to meet operational needs. E

• Routers • Switches • Servers • Workstations • Network peripherals

28. Identify, troubleshoot, and mitigate problems as they arise on the MEOV. E

29. Reconfigure the IT components of the IRV to meet operational needs. E

• Routers • Switches • Servers • Workstations • Network peripherals

30. Identify, troubleshoot, and mitigate problems as they arise on the IRV. E

31. Reconfigure the IT components of the EOV to meet operational needs. E

• Routers • Switches • Servers • Workstations • Network peripherals

32. Identify, troubleshoot, and mitigate problems as they arise on the EOV. E

33. Extend command and control vehicle telecommunication services to remote sites as needed. E

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Behavior/Activity: Assist in site setup per instructions from the immediate supervisor

Competency: Teamwork (C22)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

34. Work alongside support personnel to achieve unity of effort on technical best practices. I

• Disaster response (DR) • Regional IT specialists • Incident Management Assistance Team (IMAT) • Interagency • Intra-agency

35. Install cables in accordance with the design plan. E

• Network cables • Phone cables • Crossover cables • Institute of Electrical & Electronics Engineers (IEEE) standards

36. Terminate and test cables to end-point designation with proper labeling in accordance with the design plan. E

• 568 A/B standards • Registered Jack (RJ), Radio Grade (RG), biscuit jack terminations • Devices/nodes • Patch panel • 110/66 blocks

37. Update workstation configurations based on operational requirements. I

• Training requirements • Exercise requirements • Area Field Office (AFO) requirements • Interim Operating Facility (IOF) requirements • Joint Field Office (JFO) requirements • Disaster Recovery Center (DRC) requirements • Staging areas • Environmental requirements

38. Install Internet protocol (IP)-based devices in accordance with the design plan and security protocols. E

• Printers • Multifunctional printers/scanners • Broadband hardware clients • Hardware virtual private network (VPN) clients • Wireless

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39. Configure and label IP-based devices IAW MERS Detachment SOPs. E

• Naming convention • IP assignment • Broadband hardware clients • Hardware VPN clients

40. Document installation and configuration details for future reference. E

• Troubleshooting • Future use of same location • Transition continuity • Expansion • Demobilization

41. Establish network connectivity for external facilities. I

• IOF • DRC • AFO • Staging area • Emergency Operation Center (EOC)

Behavior/Activity: Assist in the setup of the DRC

Competency: Communication-Verbal (C4); Customer Focus (C6)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

42. Coordinate with the regional DRC coordinator to establish DRC needs. I

43. Coordinate with local officials to meet DRC operational needs. I

44. Coordinate with local service providers to meet DRC operational needs. I

• Telephone • Electrical Service Providers • Cable antenna television (CATV) • Information service provider (ISP)

45. Perform a site survey to determine the appropriateness and site-specific needs of DRC locations IAW MERS Detachment SOPs. I

• Site layout • Network connectivity requirements • DMARC (demarcation point) location • Power requirements • Other utilities

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Behavior/Activity: Transition mission requirements and/or transition to home station effectively

Competency: Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

46. Assist the MERS Coordinator to obtain and disseminate information for MERS departure and or transition requirements. E

47. Help identify and solicit appropriate information needed for transition or departure. E

48. Draft and send applicable reports before, during, and after transition and or departure. E

Behavior/Activity: Recover properly from the incident or deployment

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

49. Notify MERS Operations when arriving at home station. E

50. Prepare and submit the final travel voucher per federal travel guidelines. E

51. Prepare and submit to Logistics all vehicle and equipment maintenance forms IAW MERS Detachment SOPs. E

52. Prepare and submit all reconstitution requests for supplies, basic loads, equipment and vehicles IAW MERS Detachment SOPs. E

53. Repack, test, and properly store equipment and vehicles IAW MERS Detachment SOPs. E

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• There are four separate Evaluation Records available for use, if necessary, each of which correspond to an assignment, either a disaster, a non-disaster incident, or an exercise (see forms that follow).

INSTRUCTIONS FOR COMPLETING THE EVALUATION RECORD

• It is not necessary for a trainee to complete four assignments; however, four should normally be sufficient for an individual to qualify in a position, but if additional assignments are needed, an Evaluation Record can be copied and attached to the PTB.

Complete These Items at the Start of the Evaluation Period:

• Evaluator’s Name: Evaluator enters name here (Print).

• Incident/disaster/exercise position title: Enter the evaluator’s incident/disaster/exercise position title.

• Evaluator’s office address and phone: Self-explanatory.

• Record Number: The Record Number listed in the upper left corner of the Evaluation Record identifies the evaluator of a particular incident. This number should be placed in the column labeled “Record #” in the PTB for each task performed satisfactorily. This number will enable reviewers of the completed PTB to tie the tasks to the evaluator at a specific incident.

• Incident/Disaster/Exercise (Name, Number, Location): Identify the incident/disaster/exercise by name, number, and location.

• Disaster Complexity Level: Enter the Disaster Complexity Level (I, II, or III).

Complete These Items at the End of the Evaluation Period:

• Duration: Enter inclusive dates during which the trainee was evaluated.

• Recommendation: Check as appropriate and make comments regarding the future needs for development of this trainee as appropriate.

• Date: List the date the record is being completed.

• Evaluator’s initials: Initial here to authenticate your recommendations and to allow for comparison with initials in the PTB.

• Evaluator’s Qualification: List your qualification that validates your authority to evaluate and approve successful performance of tasks by the trainee.

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Evaluation Record

TRAINEE NAME

MERS IT Specialist TRAINEE POSITION

Record #1 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #2 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 15

Evaluation Record

TRAINEE NAME

MERS IT Specialist TRAINEE POSITION

Record #3 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #4 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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FINAL EVALUATOR & CERTIFYING OFFICIAL

Do NOT complete this unless you are recommending the trainee for certification

Verification/Certification of Completed Position Task Book for the Position of

MERS IT Specialist Final Evaluator’s Verification

I verify that __________________________________________________________ has successfully performed all required tasks as a trainee which are documented with appropriate initials in this PTB and should therefore be considered for certification in this position.

Final Evaluator’s Signature and Date

Final Evaluator’s Printed Name, Title, HQ/Region, and Phone Number

Agency Certification

I certify that______________________________________________________________ has met all requirements for qualification in this position.

Official’s Signature and Date

Official’s Printed Name, Title, HQ/Region, and Phone Number

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

MERS Logistics Manager (MELM)

POSITION TASK BOOK (PTB) ASSIGNED TO:

Individual’s Name, HQ/Region

POSITION TASK BOOK (PTB) INITIATED BY:

Official’s Name, Title, HQ/Region

Date PTB Initiated

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 1

FEMA has developed Position Task Books (PTBs) based on the National Incident Management System (NIMS), FEMA doctrine, and the FEMA Incident Management Handbook (IMH).

Each PTB lists a general description of an observable behavior/activity followed by the competency and the associated performance requirements written as tasks for the specific position in a format that allows a trainee to be evaluated. Successful performance of all tasks, as observed and recorded by an evaluator, is required prior to a recommendation that the trainee be certified as qualified in the position. Evaluation and confirmation of the individual’s performance of all tasks may involve more than one evaluator and can occur on incidents such as disasters, emergency declarations, special events, and exercises. Some tasks are required to be performed on a disaster. It is important that all tasks be critically evaluated and recorded by each evaluator.

INTRODUCTION

This PTB has been issued by the certifying official or a Training Unit Leader/Specialist on an incident with approval from the certifying official. Issuance by the certifying official indicates that the trainee is qualified in the required FQS position(s) for this PTB to be initiated. The issuance section of the PTB (i.e., the official’s signature on the cover page) documents the initiating of the PTB and that the trainee meets the required prerequisites. It is the discretion of the certifying official as to whether or not to issue a PTB.

ISSUING AUTHORITY

DEFINITIONS

• Behavior/Activity: A description of an observable behavior (work activity) that allows the grouping of similar tasks necessary to perform the specific behavior. Incident management, incident support, and program subject matter experts have developed behaviors for all incident management and incident support positions.

• Competency: An observable, measurable pattern of a knowledge, skill, ability, behavior and/or other characteristic that an individual needs to perform the behavior/activity and associated tasks. A competency specifies what skill set the person needs to possess to do the task(s) successfully. A competency forms the basis for position specific training, position task books, job aids, and other performance-based documents.

• Task: A specific description of a behavior/activity that is necessary for the successful performance in a position which must be demonstrated. Tasks within the PTB are numbered sequentially; however, the numbering does NOT indicate the order in which the tasks need to be performed or evaluated.

• Indicators: The bullets under each numbered task are examples or indicators of items or actions related to the task. The purpose of the bullets is to assist the evaluator in evaluating the trainee. The evaluator should also refer to the Evaluator’s Guide that lists further behavioral examples which will assist in assessing the trainee’s performance. The bullets are not all-inclusive. Evaluate and initial ONLY the tasks. DO NOT evaluate and initial each individual bullet.

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Codes have been developed to identify the required environment in which a specific task must be successfully demonstrated. The code represents the lowest in the hierarchy at which the task can be signed off as successfully completed. These codes are arranged in the following hierarchy:

CODES

Hierarchy Code Definition

Highest D - 1

D - 2

D - 3

Declared Disaster (Stafford Act incident which includes Major Disaster and Emergency Declarations).

I A Non-Stafford Act Incident (i.e., Federal to Federal Support; FEMA is not the lead Federal agency). This includes pre-declaration surge activities.

Lowest E

An event, such as a National Special Security Event (NSSE) OR an organized, pre-planned exercise or simulation approved by the Certifying Official or higher authority.

A task may be signed off at the specified level or at any higher level.

Disasters are classified as Level I, II, or III with Level I representing the largest and most complex. In this PTB these levels are associated with the “D” in the code column. Each task has one of the above codes listed in the Code column associated with the task.

The Evaluator’s Guide provides performance indicators for the evaluator’s use when assessing the trainee’s performance and determining if an employee has satisfactorily performed each of the tasks listed in a PTB. The competency listed in the PTB under each behavior/activity contains a reference number that links to the Evaluator’s Guide. For example, listed below is a sample behavior/activity and competency listed in a PTB:

EVALUATION

Behavior/Activity: Ensure readiness for assignment prior to deployment Competency: Dependability (C8)

The Evaluator’s Guide lists the competencies in numerical order which correspond to the number referenced in the PTB. For example, when looking at the Evaluator’s Guide for performance indicators concerning Dependability, the Evaluator will see the following:

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 3

1. Certifying Official is responsible for:

RESPONSIBILITIES

• Identifying trainees based on agency requirements and strategic goals. • Issuing the Position Task Book and ensuring that the trainee meets all required prerequisites. • Providing opportunities for evaluation and/or making trainees available for evaluation. • Explaining to the trainee the purpose and process of the PTB as well as the trainee’s

responsibilities. • Tracking progress of the trainee. • Confirming PTB completion. • Certifying the trainee for those positions falling within their certification authority (all non-

typed positions below the Unit Leader in the Logistics, Planning, and Finance/Administration Sections; and all positions below the Division/Group Supervisor and Task Force Leader within the Operations Section).

• Recommending certification of the trainee for those positions not falling within their certification authority.

2. The Trainee is responsible for:

• Reviewing instructions in the PTB. • Providing the evaluator with background information pertinent to the position. • Satisfactorily completing all tasks within 3 years from the date of the first task being

evaluated. • Provide a copy of the completed PTB to the certifying official for review and initiation of the

certification process. • Retaining the original PTB in personal record.

3. The Evaluator is responsible for:

• Being qualified in the position being evaluated.

C8. Dependability

Definition: Takes personal responsibility for work; looks at an individual’s ability to be seen as reliable, steady, responsible and committed in relation to everything they do for themselves and others; can be relied upon to be punctual and to follow through with assignments.

• Conscientious, thorough, accurate, and reliable when performing and completing job tasks;

• Shows commitment/dedication and accountability in one's work, and follows through on all projects, goals, aspects of the work;

• Completes assigned tasks on time and with minimal supervision; • Arrives prepared for work; • Fulfills all commitments made to peers, co-workers, and supervisor; • Completes work in a timely, consistent manner; works hours necessary to complete

assigned work; is personally responsible. • Keeps commitments - committed to doing the best job possible.

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• Meeting with the trainee and determining past experience, current qualifications, and desired objectives and goals.

• Reviewing tasks with the trainee. • Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s

responsibilities. • Accurately evaluating and recording demonstrated performance of tasks. Initialing and

dating completion of the tasks shall document satisfactory performance. • Documenting unsatisfactory performance in the Evaluation Record. • Completing the Evaluation Record.

4. The Final Evaluator is the evaluator of the trainee when the final tasks in the PTB are completed. If only one evaluator signs off on all of the tasks in the PTB, then that individual is also the final evaluator. This individual will ensure that all tasks have been initialed and is responsible for:

• Signing the Final Evaluator’s Verification Statement when all tasks have been initialed by an evaluator.

5. Incident Training Unit Leader (when assigned) is responsible for:

• Issuing a PTB to the trainee that does not have one after contacting the Certifying Official for approval of the selection and confirmation that the trainee meets all required prerequisites.

• If the PTB is issued at the incident site, then the Incident Training Unit Leader is further responsible for:

o Identifying and assigning an evaluator who can provide a positive experience for the trainee, and make an accurate and honest appraisal of the trainee’s performance;

o Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s responsibilities;

o Confirm participants’ understanding of their roles/responsibilities in FQS process;

o Tracking progress of the trainee and conducting progress reviews as appropriate; o Identifying incident evaluation opportunities; o Conduct final incident FQS trainee interview; o Submit final FQS training unit package at close-out and forward to the HQ

Response Training Unit.

6. A Certifying Authority is the FEMA official who has direct reporting responsibility to the FEMA Administrator and has authority to certify FEMA personnel as qualified in identified positions. He/she is responsible for:

• Certifying on the PTB that the trainee has completed all requirements for the position. • After certification, return the PTB to the individual for their personal records.

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Behavior/Activity: Ensure readiness for mission prior to deployment

TASKS TO PERFORM

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

1. Ensure all personnel have material and personal items necessary for deployment. E

• Personal and health items in accordance with (IAW) Mobile Emergency Response Support (MERS) Detachment standard operating procedures (SOPs) for a period of 30 days

• FEMA badge • Common Access Card (CAC) • Commercial Driver’s License (CDL) • Passport • Shot records • Government credit card(s)

2. Provide the mission briefing to deploying MERS Detachment personnel. E

• Concept • Timeline • Requirements • Safety • Security • Routes • Logistics • Communications • Command and control (C2) • Weather • Lodging • Any special instructions IAW MERS Detachment SOPs

3. Ensure that vehicles and equipment are prepared for deployment IAW MERS Detachment checklists and SOPs. E

4. Ensure that the convoy is briefed IAW convoy MERS Detachment SOPs. E

5. Ensure that personnel review and conform to Chapter 2 of the Incident Management Handbook (IMH), “Common Responsibilities,” as it applies to the MERS.

E

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Behavior/Activity: Understand, use, and comply with Incident Command System (ICS) concepts, principles, and processes

Competency: Incident Command Concepts (C12)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

6. Demonstrate appropriate level of ICS knowledge. E

• Organizational structure • Principles • Positions

7. Use common terminology. E

8. Maintain appropriate span of control. I

9. Maintain unity of command. I

Behavior/Activity: Follow established safety and security procedures

Competency: Adhere to Security Procedures (C1); Implement Workplace Safety (C10)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

10. Provide for the safety, security, welfare, and accountability of subordinates. E

11. Recognize and communicate potentially hazardous situations. E

12. Develop and communicate emergency procedures consistent with the safety security plans. E

13. Verify that special precautions are taken when hazards exist. E

14. Use personal protective equipment (PPE) when appropriate. E

15. Safeguard property and equipment. E

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Behavior/Activity: Practice effective and appropriate interpersonal communication and team behavior

Competency: Communication-Verbal (C4); Interpersonal Skills (C14)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

16. Demonstrate professional and appropriate verbal communication consistently. E

• Use common terminology • Avoid slang or other confusing terminology • Choose respectful words • Be clear and concise • Minimize use of acronyms

17. Demonstrate professional and appropriate non-verbal communication consistently. E

• Practice active listening • Eye contact • Appropriate body language

18. Ask clarifying questions to ensure accurate understanding of directions. E

• Specificity of clarifying questions • Briefly repeat understanding of directions

19. Share current information with co-workers and immediate supervisor. E

20. Be an effective team player. E

• Be open to other points of view • Generate alternative solutions or strategies to address problems/issues • Support team members by being helpful and encouraging • Know and do your part • Support the mission • Create open communication channels • Identify common interests

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Behavior/Activity: Demonstrate effective supervisory and leadership principles

Competency: Ethics & Integrity (C9); Leadership (C16)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

21. Exhibit principles of duty, integrity, and respect. E

• Take charge and communicate expectations • Accept responsibility and be accountable • Make sound and timely decisions • Delegate authority and hold people accountable • Ensure that tasks are understood • Look out for the well-being of your subordinates • Be punctual • Ensure fair and equal treatment of all subordinates • Keep subordinates informed • Foster teamwork • Be honest (do the right thing when no one is looking) • Be consistent and reliable • Establish trust through open communication

22. Explain each subordinate’s assignments in the context of the bigger picture. E

23. Establish work assignments and set priorities. E

24. Establish and communicate basic work guidelines. E

• Work hours • Rotation schedule • Staggering of work hours

25. Keep subordinates informed of decisions, actions, and changes that affect them. E

26. Provide continuous feedback on performance. E

• Recognize and document superior performance • Take corrective action and document poor performance

27. Ensure that personnel receive needed training and coaching. E

• Conduct orientation sessions and arrange on-the-job training for new hires

• Arrange for ongoing training and professional development for assigned personnel to develop required skills

• Coach personnel in developing and maintaining skills

28. Ensure that all personnel time records are complete, accurate, and submitted within established time frames. E

29. Create a work environment that provides mutual respect and equal opportunity for all unit personnel. E

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30. Assess the need for and monitor the use of overtime hours, avoiding unnecessary expenditures. E

31. Monitor employee performance to assess the need for possible rest or rotation. E

Behavior/Activity: Establish and maintain ethical behavior

Competency: Ethics & Integrity (C9)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

32. Maintain a high standard of ethics required of federal employees that is consistent with FEMA core values. E

33. Demonstrate sensitivity to cultural diversity, race, gender, disabilities, sexual orientation, and other individual differences according to the Under Secretary of Homeland Security’s nondiscrimination policy.

E

34. Exhibit appropriate public stewardship of taxpayer dollars. E

Behavior/Activity: Ensure that the organizational structure and staffing are adequate to meet immediate supervisor’s direction

Competency: Manage Resources (C19); Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

35. Participate in mission analysis to determine if the organizational structure is appropriate. I

• Specified tasks • Implied tasks

36. Ensure that direct report staff are qualified to perform assigned positions. I

37. Discuss findings and recommendations with immediate supervisor. I

38. Make any necessary organizational adjustments. I

39. Keep immediate supervisor and assigned personnel informed of organizational changes. I

40. Request additional personnel, supplies, services, and equipment needed within the established ordering processes. I

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Behavior/Activity: Execute assigned tasks, assess progress, and make necessary adjustments

Competency: Incident Action Planning (C11); Manage Resources (C19)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

41. Ensure that assigned tasks and expectations for the operational period are reasonable and accurate. I

42. Hold personnel accountable for execution of assigned tasks. I

43. Delegate specific authority based on the assigned tasks to assigned subordinates. I

44. Make adjustments in response to new information, changing conditions, or unexpected obstacles. I

45. Request additional resources or release surplus resources. I

46. Address logistical problems that subordinates report. I

47. Gather and analyze information to validate each subordinate’s report of accomplishments. I

48. Make appropriate decisions and/or adjustments based on analyzed and validated information. I

49. Ensure that the work completed is consistent with direction and policy. I

• Immediate supervisor’s direction • FEMA policies

50. Keep assigned personnel informed of changes. I

51. Notify immediate supervisor of personnel status changes when they occur. I

52. Make recommendations for next operational period to immediate supervisor. I

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Behavior/Activity: Ensure all relevant information is exchanged during mission briefings and debriefings

Competency: Decision Making & Judgment (C7); Communication-Verbal (C4)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

53. Attend scheduled briefings as required. I

54. Brief subordinates on information relevant to their mission. I

• Concept of the operation • Discuss safety considerations or hazards situations • Discuss security considerations • Discuss logistics considerations

55. Check mission status with subordinates as appropriate. I

• Current situation • Assessment of work progress • Adjustments needed • Additional resources needed • Reallocation of resources • Safety issues • Security issues • Recommendations and limiting factors

56. Brief immediate supervisor on mission status. I

Behavior/Activity: Ensure the operational readiness of the MERS logistics function

Competency: Manage & Organize Information (C18); Manage Resources (C19)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

57. Develop deployment budgets. E

58. Review and implement policies, plans, and procedures. E

59. Establish training and exercise requirements. E

60. Ensure equipment readiness. E

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Behavior/Activity: Manage the logistics function of the MERS response

Competency: Manage Resources (C19)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

61. Oversee the operation of deployed logistics disciplines. E

62. Oversee the procurement and property accountability functions. E

Behavior/Activity: Oversee the budget and acquisition of funding based on operational requirements

Competency: Manage & Organize Information (C18); Manage Resources (C19)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

63. Estimate deployment costs. E

• Fuel consumptions • Fleet repairs • Resupply needs

64. Acquire funding. E

• Requisition and Commitment for Services and Supplies (FEMA Form 40-01)

• Requisition for Supplies, Equipment, Services, Personnel and/or Teams (FEMA Form 143-0-1)

• Enterprise Coordination and Approvals Processing System (ECAPS)

65. Track available funds. E

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Behavior/Activity: Ensure continuity of operations during the transition of duties to a replacement

Competency: Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

66. Negotiate the timing of transition. I

67. Provide for adequate overlap to ensure the efficient transfer of duties. I

68. Brief replacement on current situation. I

69. Ensure that appropriate information is up-to-date. I

• Accurate • Special issues/concerns

70. Ensure that an effective transition of duties is accomplished. I

71. Notify immediate supervisor when the transition is complete. I

Behavior/Activity: Properly recover from an incident or deployment

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

72. Notify MERS Operations immediately upon arriving at home station. I

73. Ensure that all personnel prepare and submit the final travel voucher per federal travel guidelines. I

74. Ensure that all personnel prepare and submit to Logistics all vehicle and equipment maintenance forms IAW MERS Detachment SOPs.

I

75. Ensure that reconstitution requests for supplies, basic loads, equipment and vehicles are submitted IAW MERS Detachment SOPs.

I

76. Ensure that personnel repack, test, and properly store equipment and vehicles IAW MERS Detachment SOPs. I

77. Identify topics, issues, and concerns of potential relevance to assignment. I

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• There are four separate Evaluation Records available for use, if necessary, each of which correspond to an assignment, either a disaster, a non-disaster incident, or an exercise (see forms that follow).

INSTRUCTIONS FOR COMPLETING THE EVALUATION RECORD

• It is not necessary for a trainee to complete four assignments; however, four should normally be sufficient for an individual to qualify in a position, but if additional assignments are needed, an Evaluation Record can be copied and attached to the PTB.

Complete These Items at the Start of the Evaluation Period:

• Evaluator’s Name: Evaluator enters name here (Print).

• Incident/disaster/exercise position title: Enter the evaluator’s incident/disaster/exercise position title.

• Evaluator’s office address and phone: Self-explanatory.

• Record Number: The Record Number listed in the upper left corner of the Evaluation Record identifies the evaluator of a particular incident. This number should be placed in the column labeled “Record #” in the PTB for each task performed satisfactorily. This number will enable reviewers of the completed PTB to tie the tasks to the evaluator at a specific incident.

• Incident/Disaster/Exercise (Name, Number, Location): Identify the incident/disaster/exercise by name, number, and location.

• Disaster Complexity Level: Enter the Disaster Complexity Level (I, II, or III).

Complete These Items at the End of the Evaluation Period:

• Duration: Enter inclusive dates during which the trainee was evaluated.

• Recommendation: Check as appropriate and make comments regarding the future needs for development of this trainee as appropriate.

• Date: List the date the record is being completed.

• Evaluator’s initials: Initial here to authenticate your recommendations and to allow for comparison with initials in the PTB.

• Evaluator’s Qualification: List your qualification that validates your authority to evaluate and approve successful performance of tasks by the trainee.

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Evaluation Record

TRAINEE NAME

MERS Logistics Manager TRAINEE POSITION

Record #1 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #2 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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Evaluation Record

TRAINEE NAME

MERS Logistics Manager TRAINEE POSITION

Record #3 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #4 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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FINAL EVALUATOR & CERTIFYING OFFICIAL

Do NOT complete this unless you are recommending the trainee for certification

Verification/Certification of Completed Position Task Book for the Position of

MERS Logistics Manager Final Evaluator’s Verification

I verify that __________________________________________________________ has successfully performed all required tasks as a trainee which are documented with appropriate initials in this PTB and should therefore be considered for certification in this position.

Final Evaluator’s Signature and Date

Final Evaluator’s Printed Name, Title, HQ/Region, and Phone Number

Agency Certification

I certify that______________________________________________________________ has met all requirements for qualification in this position.

Official’s Signature and Date

Official’s Printed Name, Title, HQ/Region, and Phone Number

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

MERS Logistics Management Specialist (MELS)

POSITION TASK BOOK (PTB) ASSIGNED TO:

Individual’s Name, HQ/Region

POSITION TASK BOOK (PTB) INITIATED BY:

Official’s Name, Title, HQ/Region

Date PTB Initiated

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 1

FEMA has developed Position Task Books (PTBs) based on the National Incident Management System (NIMS), FEMA doctrine, and the FEMA Incident Management Handbook (IMH).

Each PTB lists a general description of an observable behavior/activity followed by the competency and the associated performance requirements written as tasks for the specific position in a format that allows a trainee to be evaluated. Successful performance of all tasks, as observed and recorded by an evaluator, is required prior to a recommendation that the trainee be certified as qualified in the position. Evaluation and confirmation of the individual’s performance of all tasks may involve more than one evaluator and can occur on incidents such as disasters, emergency declarations, special events, and exercises. Some tasks are required to be performed on a disaster. It is important that all tasks be critically evaluated and recorded by each evaluator.

INTRODUCTION

This PTB has been issued by the certifying official or a Training Unit Leader/Specialist on an incident with approval from the certifying official. Issuance by the certifying official indicates that the trainee is qualified in the required FQS position(s) for this PTB to be initiated. The issuance section of the PTB (i.e., the official’s signature on the cover page) documents the initiating of the PTB and that the trainee meets the required prerequisites. It is the discretion of the certifying official as to whether or not to issue a PTB.

ISSUING AUTHORITY

DEFINITIONS

• Behavior/Activity: A description of an observable behavior (work activity) that allows the grouping of similar tasks necessary to perform the specific behavior. Incident management, incident support, and program subject matter experts have developed behaviors for all incident management and incident support positions.

• Competency: An observable, measurable pattern of a knowledge, skill, ability, behavior and/or other characteristic that an individual needs to perform the behavior/activity and associated tasks. A competency specifies what skill set the person needs to possess to do the task(s) successfully. A competency forms the basis for position specific training, position task books, job aids, and other performance-based documents.

• Task: A specific description of a behavior/activity that is necessary for the successful performance in a position which must be demonstrated. Tasks within the PTB are numbered sequentially; however, the numbering does NOT indicate the order in which the tasks need to be performed or evaluated.

• Indicators: The bullets under each numbered task are examples or indicators of items or actions related to the task. The purpose of the bullets is to assist the evaluator in evaluating the trainee. The evaluator should also refer to the Evaluator’s Guide that lists further behavioral examples which will assist in assessing the trainee’s performance. The bullets are not all-inclusive. Evaluate and initial ONLY the tasks. DO NOT evaluate and initial each individual bullet.

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Codes have been developed to identify the required environment in which a specific task must be successfully demonstrated. The code represents the lowest in the hierarchy at which the task can be signed off as successfully completed. These codes are arranged in the following hierarchy:

CODES

Hierarchy Code Definition

Highest D - 1

D - 2

D - 3

Declared Disaster (Stafford Act incident which includes Major Disaster and Emergency Declarations).

I A Non-Stafford Act Incident (i.e., Federal to Federal Support; FEMA is not the lead Federal agency). This includes pre-declaration surge activities.

Lowest E

An event, such as a National Special Security Event (NSSE) OR an organized, pre-planned exercise or simulation approved by the Certifying Official or higher authority.

A task may be signed off at the specified level or at any higher level.

Disasters are classified as Level I, II, or III with Level I representing the largest and most complex. In this PTB these levels are associated with the “D” in the code column. Each task has one of the above codes listed in the Code column associated with the task.

The Evaluator’s Guide provides performance indicators for the evaluator’s use when assessing the trainee’s performance and determining if an employee has satisfactorily performed each of the tasks listed in a PTB. The competency listed in the PTB under each behavior/activity contains a reference number that links to the Evaluator’s Guide. For example, listed below is a sample behavior/activity and competency listed in a PTB:

EVALUATION

Behavior/Activity: Ensure readiness for assignment prior to deployment Competency: Dependability (C8)

The Evaluator’s Guide lists the competencies in numerical order which correspond to the number referenced in the PTB. For example, when looking at the Evaluator’s Guide for performance indicators concerning Dependability, the Evaluator will see the following:

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1. Certifying Official is responsible for:

RESPONSIBILITIES

• Identifying trainees based on agency requirements and strategic goals. • Issuing the Position Task Book and ensuring that the trainee meets all required prerequisites. • Providing opportunities for evaluation and/or making trainees available for evaluation. • Explaining to the trainee the purpose and process of the PTB as well as the trainee’s

responsibilities. • Tracking progress of the trainee. • Confirming PTB completion. • Certifying the trainee for those positions falling within their certification authority (all non-

typed positions below the Unit Leader in the Logistics, Planning, and Finance/Administration Sections; and all positions below the Division/Group Supervisor and Task Force Leader within the Operations Section).

• Recommending certification of the trainee for those positions not falling within their certification authority.

2. The Trainee is responsible for:

• Reviewing instructions in the PTB. • Providing the evaluator with background information pertinent to the position. • Satisfactorily completing all tasks within 3 years from the date of the first task being

evaluated. • Provide a copy of the completed PTB to the certifying official for review and initiation of the

certification process. • Retaining the original PTB in personal record.

3. The Evaluator is responsible for:

• Being qualified in the position being evaluated.

C8. Dependability

Definition: Takes personal responsibility for work; looks at an individual’s ability to be seen as reliable, steady, responsible and committed in relation to everything they do for themselves and others; can be relied upon to be punctual and to follow through with assignments.

• Conscientious, thorough, accurate, and reliable when performing and completing job tasks;

• Shows commitment/dedication and accountability in one's work, and follows through on all projects, goals, aspects of the work;

• Completes assigned tasks on time and with minimal supervision; • Arrives prepared for work; • Fulfills all commitments made to peers, co-workers, and supervisor; • Completes work in a timely, consistent manner; works hours necessary to complete

assigned work; is personally responsible. • Keeps commitments - committed to doing the best job possible.

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• Meeting with the trainee and determining past experience, current qualifications, and desired objectives and goals.

• Reviewing tasks with the trainee. • Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s

responsibilities. • Accurately evaluating and recording demonstrated performance of tasks. Initialing and

dating completion of the tasks shall document satisfactory performance. • Documenting unsatisfactory performance in the Evaluation Record. • Completing the Evaluation Record.

4. The Final Evaluator is the evaluator of the trainee when the final tasks in the PTB are completed. If only one evaluator signs off on all of the tasks in the PTB, then that individual is also the final evaluator. This individual will ensure that all tasks have been initialed and is responsible for:

• Signing the Final Evaluator’s Verification Statement when all tasks have been initialed by an evaluator.

5. Incident Training Unit Leader (when assigned) is responsible for:

• Issuing a PTB to the trainee that does not have one after contacting the Certifying Official for approval of the selection and confirmation that the trainee meets all required prerequisites.

• If the PTB is issued at the incident site, then the Incident Training Unit Leader is further responsible for:

o Identifying and assigning an evaluator who can provide a positive experience for the trainee, and make an accurate and honest appraisal of the trainee’s performance;

o Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s responsibilities;

o Confirm participants’ understanding of their roles/responsibilities in FQS process;

o Tracking progress of the trainee and conducting progress reviews as appropriate; o Identifying incident evaluation opportunities; o Conduct final incident FQS trainee interview; o Submit final FQS training unit package at close-out and forward to the HQ

Response Training Unit.

6. A Certifying Authority is the FEMA official who has direct reporting responsibility to the FEMA Administrator and has authority to certify FEMA personnel as qualified in identified positions. He/she is responsible for:

• Certifying on the PTB that the trainee has completed all requirements for the position. • After certification, return the PTB to the individual for their personal records.

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Behavior/Activity: Ensure readiness for mission prior to deployment

TASKS TO PERFORM

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

1. Obtain material and personal items necessary for the deployment. E

• Personal and health items in accordance with (IAW) Mobile Emergency Response Support (MERS) Detachment standard operating procedures (SOPs) for a period of 30 days

• FEMA badge • Common Access Card (CAC) • Commercial Driver’s License (CDL) • Passport • Shot records • Government credit card(s)

2. Obtain the mission briefing. E

• Concept • Timeline • Requirements • Safety • Security • Routes • Logistics • Communications • Command and control (C2) • Weather • Any special instructions IAW MERS Detachment SOPs

3. Prepare vehicles and equipment IAW MERS Detachment checklists and SOPs. E

4. Obtain the convoy briefing IAW convoy MERS Detachment SOPs. E

5. Review and conform to Chapter 2 of the Incident Management Handbook (IMH), “Common Responsibilities,” as it applies to the MERS.

E

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Behavior/Activity: Understand, use, and comply with Incident Command System (ICS) concepts principles, and processes

Competency: Incident Command Concepts (C12)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

6. Demonstrate appropriate level of ICS knowledge. E

• Organizational structure • Principles • Positions

7. Use common terminology. E

Behavior/Activity: Follow established safety and security procedures outlined in MERS Detachment SOPs

Competency: Adhere to Security Procedures (C1); Implement Workplace Safety (C10)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

8. Recognize potentially hazardous situations commonly associated with working around MERS vehicles and equipment. E

9. Recognize potentially dangerous conditions that exist in and around the mission location, and report them to the supervisor and/or Detachment Safety Officer.

E

10. Safeguard and secure property and equipment at all times. E

11. Demonstrate a knowledge of Communications Security (COMSEC) principles and report procedures for violations. E

Behavior/Activity: Practice effective and appropriate interpersonal communication and team behavior

Competency: Communication-Verbal (C4); Interpersonal Skills (C14)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

12. Demonstrate professional and appropriate verbal communication consistently. E

13. Demonstrate professional and appropriate non-verbal communication consistently. E

14. Ask clarifying questions to ensure accurate understanding of any mission request or requirement. E

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 7

15. Be an effective team player. E

16. Always refer questions from non-FEMA personnel to the FEMA Helpline or applicable recovery center for assistance. E

Behavior/Activity: Establish and maintain positive and ethical behaviors

Competency: Ethics & Integrity (C9)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

17. Maintain a high standard of ethics required of federal employees that is consistent with FEMA core values. E

18. Demonstrate sensitivity to cultural diversity, race, gender, disabilities, sexual orientation, and other individual differences according to the Under Secretary of Homeland Security’s nondiscrimination policy.

E

19. Exhibit appropriate public stewardship of taxpayer dollars. E

Behavior/Activity: Budget and acquire funding based on operational requirements

Competency: Analysis/Reasoning (C2); Manage & Organize Information (C18)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

20. Estimate deployment costs. E

• Fuel consumptions • Fleet repairs • Resupply needs

21. Acquire funding. E

• Requisition and Commitment for Services and Supplies (FEMA Form 40-01)

• Requisition for Supplies, Equipment, Services, Personnel and/or Teams (FEMA Form 143-0-1)

• Enterprise Coordination and Approvals Processing System (ECAPS)

22. Track available funds. E

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Behavior/Activity: Order supplies, equipment, personnel, teams, services, or commodities as instructed by immediate supervisor

Competency: Attention to Detail (C3); Manage & Organize Information (C18)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

23. Review the details of the customer order. E

• Determine full details • Understand action requested • Clarify time requirements • Justification • Clarify delivery instructions

24. Determine the best source for procurement. E

• Internal FEMA • Other federal agencies • DHS Advantage • Local vendors

25. Place order. E

• Internal FEMA request system • Mission Assignment • Purchase card • Blanket purchase agreement

26. Track the status of outstanding orders. E

• Vendor commitments • Contact vendor • Internal systems • Bill of lading

27. Track the receipt and delivery of order. E

• Retrieve receiving document • Bill of lading

28. Correct order discrepancies. E

• Damaged • Incorrect quantities • Incorrect item

29. Close out the order. E

• All documents are finalized with required signatures • Card holders reconcile payment records

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Behavior/Activity: Maintain file copies of purchase documents

Competency: Manage & Organize Information (C18)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

30. Maintain the log of FEMA Form 143-0-1s. E

Behavior/Activity: Maintain vendor contract files and associated paperwork

Competency: Attention to Detail (C3); Manage & Organize Information (C18)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

31. Process invoices. E

• Receive the invoice • Approve the invoice • Forward the approval to finance for payment • Record the invoice payment in the reconciliation log

32. Maintain contract files. E

• Original contract • Contract modifications • All correspondence • Maintenance paperwork • Reconciliation log for funds being spent • Funding documents • Invoices

33. Notify immediate supervisor when additional funds are required to meet contractual requirements. E

Behavior/Activity: Planning and implementing convoy operations

Competency: Manage Resources (C19); Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

34. Coordinate the convoy deployment routes as directed. E

35. Coordinate with the MERS Communication Manager on convoy communications. E

• Radio assignments • Call signs

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36. Coordinate with MERS managers on equipment load-out and configuration. E

37. Assists the Logistics Manager with implementing plans and procedures regarding deployment methods. E

• Collect the pre-deployment convoy checklist • Issue any needed fleet cards • E-Task

Behavior/Activity: Assist in the setup of disaster facilities

Competency: Customer Focus (C6); Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

38. Ensure the delivery of logistics center (LC) trailers to disaster facilities to meet operational requirements. E

39. Assist Logistics with the placement of MERS-delivered equipment within the disaster facility. E

Behavior/Activity: Transition mission requirements and/or transition to home station effectively

Competency: Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

40. Assist the MERS Coordinator to obtain and disseminate information for MERS departure and/or transition requirements. E

41. Help identify and solicit the appropriate information needed for transition or departure. E

42. Draft and send applicable reports before, during, and after transition and or departure. E

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Behavior/Activity: Recover properly from an incident or deployment

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

43. Notify MERS Operations when arriving at home station. E

44. Prepare and submit the final travel voucher per federal travel guidelines. E

45. Prepare and submit to Logistics all vehicle and equipment maintenance forms IAW MERS Detachment SOPs. E

46. Prepare and submit all reconstitution requests for supplies, basic loads, equipment and vehicles IAW MERS Detachment SOPs. E

47. Repack, test, and properly store equipment and vehicles IAW MERS Detachment SOPs. E

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 13

• There are four separate Evaluation Records available for use, if necessary, each of which correspond to an assignment, either a disaster, a non-disaster incident, or an exercise (see forms that follow).

INSTRUCTIONS FOR COMPLETING THE EVALUATION RECORD

• It is not necessary for a trainee to complete four assignments; however, four should normally be sufficient for an individual to qualify in a position, but if additional assignments are needed, an Evaluation Record can be copied and attached to the PTB.

Complete These Items at the Start of the Evaluation Period:

• Evaluator’s Name: Evaluator enters name here (Print).

• Incident/disaster/exercise position title: Enter the evaluator’s incident/disaster/exercise position title.

• Evaluator’s office address and phone: Self-explanatory.

• Record Number: The Record Number listed in the upper left corner of the Evaluation Record identifies the evaluator of a particular incident. This number should be placed in the column labeled “Record #” in the PTB for each task performed satisfactorily. This number will enable reviewers of the completed PTB to tie the tasks to the evaluator at a specific incident.

• Incident/Disaster/Exercise (Name, Number, Location): Identify the incident/disaster/exercise by name, number, and location.

• Disaster Complexity Level: Enter the Disaster Complexity Level (I, II, or III).

Complete These Items at the End of the Evaluation Period:

• Duration: Enter inclusive dates during which the trainee was evaluated.

• Recommendation: Check as appropriate and make comments regarding the future needs for development of this trainee as appropriate.

• Date: List the date the record is being completed.

• Evaluator’s initials: Initial here to authenticate your recommendations and to allow for comparison with initials in the PTB.

• Evaluator’s Qualification: List your qualification that validates your authority to evaluate and approve successful performance of tasks by the trainee.

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Evaluation Record

TRAINEE NAME

MERS Logistics Management Specialist TRAINEE POSITION

Record #1 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #2 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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Evaluation Record

TRAINEE NAME

MERS Logistics Management Specialist TRAINEE POSITION

Record #3 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #4 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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16 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

FINAL EVALUATOR & CERTIFYING OFFICIAL

Do NOT complete this unless you are recommending the trainee for certification

Verification/Certification of Completed Position Task Book for the Position of

MERS Logistics Management Specialist Final Evaluator’s Verification

I verify that __________________________________________________________ has successfully performed all required tasks as a trainee which are documented with appropriate initials in this PTB and should therefore be considered for certification in this position.

Final Evaluator’s Signature and Date

Final Evaluator’s Printed Name, Title, HQ/Region, and Phone Number

Agency Certification

I certify that______________________________________________________________ has met all requirements for qualification in this position.

Official’s Signature and Date

Official’s Printed Name, Title, HQ/Region, and Phone Number

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

MERS Automotive-Diesel Mechanic Specialist (MEMS)

POSITION TASK BOOK (PTB) ASSIGNED TO:

Individual’s Name, HQ/Region

POSITION TASK BOOK (PTB) INITIATED BY:

Official’s Name, Title, HQ/Region

Date PTB Initiated

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 1

FEMA has developed Position Task Books (PTBs) based on the National Incident Management System (NIMS), FEMA doctrine, and the FEMA Incident Management Handbook (IMH).

Each PTB lists a general description of an observable behavior/activity followed by the competency and the associated performance requirements written as tasks for the specific position in a format that allows a trainee to be evaluated. Successful performance of all tasks, as observed and recorded by an evaluator, is required prior to a recommendation that the trainee be certified as qualified in the position. Evaluation and confirmation of the individual’s performance of all tasks may involve more than one evaluator and can occur on incidents such as disasters, emergency declarations, special events, and exercises. Some tasks are required to be performed on a disaster. It is important that all tasks be critically evaluated and recorded by each evaluator.

INTRODUCTION

This PTB has been issued by the certifying official or a Training Unit Leader/Specialist on an incident with approval from the certifying official. Issuance by the certifying official indicates that the trainee is qualified in the required FQS position(s) for this PTB to be initiated. The issuance section of the PTB (i.e., the official’s signature on the cover page) documents the initiating of the PTB and that the trainee meets the required prerequisites. It is the discretion of the certifying official as to whether or not to issue a PTB.

ISSUING AUTHORITY

DEFINITIONS

• Behavior/Activity: A description of an observable behavior (work activity) that allows the grouping of similar tasks necessary to perform the specific behavior. Incident management, incident support, and program subject matter experts have developed behaviors for all incident management and incident support positions.

• Competency: An observable, measurable pattern of a knowledge, skill, ability, behavior and/or other characteristic that an individual needs to perform the behavior/activity and associated tasks. A competency specifies what skill set the person needs to possess to do the task(s) successfully. A competency forms the basis for position specific training, position task books, job aids, and other performance-based documents.

• Task: A specific description of a behavior/activity that is necessary for the successful performance in a position which must be demonstrated. Tasks within the PTB are numbered sequentially; however, the numbering does NOT indicate the order in which the tasks need to be performed or evaluated.

• Indicators: The bullets under each numbered task are examples or indicators of items or actions related to the task. The purpose of the bullets is to assist the evaluator in evaluating the trainee. The evaluator should also refer to the Evaluator’s Guide that lists further behavioral examples which will assist in assessing the trainee’s performance. The bullets are not all-inclusive. Evaluate and initial ONLY the tasks. DO NOT evaluate and initial each individual bullet.

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Codes have been developed to identify the required environment in which a specific task must be successfully demonstrated. The code represents the lowest in the hierarchy at which the task can be signed off as successfully completed. These codes are arranged in the following hierarchy:

CODES

Hierarchy Code Definition

Highest D - 1

D - 2

D - 3

Declared Disaster (Stafford Act incident which includes Major Disaster and Emergency Declarations).

I A Non-Stafford Act Incident (i.e., Federal to Federal Support; FEMA is not the lead Federal agency). This includes pre-declaration surge activities.

Lowest E

An event, such as a National Special Security Event (NSSE) OR an organized, pre-planned exercise or simulation approved by the Certifying Official or higher authority.

A task may be signed off at the specified level or at any higher level.

Disasters are classified as Level I, II, or III with Level I representing the largest and most complex. In this PTB these levels are associated with the “D” in the code column. Each task has one of the above codes listed in the Code column associated with the task.

The Evaluator’s Guide provides performance indicators for the evaluator’s use when assessing the trainee’s performance and determining if an employee has satisfactorily performed each of the tasks listed in a PTB. The competency listed in the PTB under each behavior/activity contains a reference number that links to the Evaluator’s Guide. For example, listed below is a sample behavior/activity and competency listed in a PTB:

EVALUATION

Behavior/Activity: Ensure readiness for assignment prior to deployment Competency: Dependability (C8)

The Evaluator’s Guide lists the competencies in numerical order which correspond to the number referenced in the PTB. For example, when looking at the Evaluator’s Guide for performance indicators concerning Dependability, the Evaluator will see the following:

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1. Certifying Official is responsible for:

RESPONSIBILITIES

• Identifying trainees based on agency requirements and strategic goals. • Issuing the Position Task Book and ensuring that the trainee meets all required prerequisites. • Providing opportunities for evaluation and/or making trainees available for evaluation. • Explaining to the trainee the purpose and process of the PTB as well as the trainee’s

responsibilities. • Tracking progress of the trainee. • Confirming PTB completion. • Certifying the trainee for those positions falling within their certification authority (all non-

typed positions below the Unit Leader in the Logistics, Planning, and Finance/Administration Sections; and all positions below the Division/Group Supervisor and Task Force Leader within the Operations Section).

• Recommending certification of the trainee for those positions not falling within their certification authority.

2. The Trainee is responsible for:

• Reviewing instructions in the PTB. • Providing the evaluator with background information pertinent to the position. • Satisfactorily completing all tasks within 3 years from the date of the first task being

evaluated. • Provide a copy of the completed PTB to the certifying official for review and initiation of the

certification process. • Retaining the original PTB in personal record.

3. The Evaluator is responsible for:

• Being qualified in the position being evaluated.

C8. Dependability

Definition: Takes personal responsibility for work; looks at an individual’s ability to be seen as reliable, steady, responsible and committed in relation to everything they do for themselves and others; can be relied upon to be punctual and to follow through with assignments.

• Conscientious, thorough, accurate, and reliable when performing and completing job tasks;

• Shows commitment/dedication and accountability in one's work, and follows through on all projects, goals, aspects of the work;

• Completes assigned tasks on time and with minimal supervision; • Arrives prepared for work; • Fulfills all commitments made to peers, co-workers, and supervisor; • Completes work in a timely, consistent manner; works hours necessary to complete

assigned work; is personally responsible. • Keeps commitments - committed to doing the best job possible.

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4 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

• Meeting with the trainee and determining past experience, current qualifications, and desired objectives and goals.

• Reviewing tasks with the trainee. • Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s

responsibilities. • Accurately evaluating and recording demonstrated performance of tasks. Initialing and

dating completion of the tasks shall document satisfactory performance. • Documenting unsatisfactory performance in the Evaluation Record. • Completing the Evaluation Record.

4. The Final Evaluator is the evaluator of the trainee when the final tasks in the PTB are completed. If only one evaluator signs off on all of the tasks in the PTB, then that individual is also the final evaluator. This individual will ensure that all tasks have been initialed and is responsible for:

• Signing the Final Evaluator’s Verification Statement when all tasks have been initialed by an evaluator.

5. Incident Training Unit Leader (when assigned) is responsible for:

• Issuing a PTB to the trainee that does not have one after contacting the Certifying Official for approval of the selection and confirmation that the trainee meets all required prerequisites.

• If the PTB is issued at the incident site, then the Incident Training Unit Leader is further responsible for:

o Identifying and assigning an evaluator who can provide a positive experience for the trainee, and make an accurate and honest appraisal of the trainee’s performance;

o Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s responsibilities;

o Confirm participants’ understanding of their roles/responsibilities in FQS process;

o Tracking progress of the trainee and conducting progress reviews as appropriate; o Identifying incident evaluation opportunities; o Conduct final incident FQS trainee interview; o Submit final FQS training unit package at close-out and forward to the HQ

Response Training Unit.

6. A Certifying Authority is the FEMA official who has direct reporting responsibility to the FEMA Administrator and has authority to certify FEMA personnel as qualified in identified positions. He/she is responsible for:

• Certifying on the PTB that the trainee has completed all requirements for the position. • After certification, return the PTB to the individual for their personal records.

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Behavior/Activity: Ensure readiness for mission prior to deployment

TASKS TO PERFORM

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

1. Obtain material and personal items necessary for the deployment. E

• Personal and health items in accordance with (IAW) Mobile Emergency Response Support (MERS) Detachment standard operating procedures (SOPs) for a period of 30 days

• FEMA badge • Common Access Card (CAC) • Commercial Driver’s License (CDL) • Passport • Shot records • Government credit card(s)

2. Obtain mission briefing. E

• Concept • Timeline • Requirements • Safety • Security • Routes • Logistics • Communications • Command and control (C2) • Weather • Any special instructions IAW MERS Detachment SOPs

3. Prepare vehicles and equipment IAW MERS Detachment checklists and SOPs. E

4. Obtain convoy briefing IAW convoy MERS Detachment SOPs. E

5. Review and conform to Chapter 2 of the Incident Management Handbook (IMH), “Common Responsibilities,” as it applies to the MERS.

E

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6 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

Behavior/Activity: Understand, use, and comply Incident Command System (ICS) concepts principles, and processes

Competency: Incident Command System Concepts (C12)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

6. Demonstrate appropriate level of ICS knowledge. E

• Organizational structure • Principles • Positions

7. Use common terminology. E

Behavior/Activity: Follow established safety and security procedures outlined in MERS Detachment SOPs

Competency: Adhere to Security Procedures (C1); Implement Workplace Safety (C10)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

8. Recognize potentially hazardous situations commonly associated with working around MERS vehicles and equipment. E

9. Recognize potentially dangerous conditions that exist in and around the mission location, and report them to your supervisor and/or Detachment Safety Officer.

E

10. Safeguard and secure property and equipment at all times. E

11. Demonstrate knowledge of Communications Security (COMSEC) principles and report procedures for violations. E

Behavior/Activity: Practice effective and appropriate interpersonal communication and team behavior

Competency: Communication-Verbal (C4); Interpersonal Skills (C14)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

12. Demonstrate professional and appropriate verbal communication consistently. E

13. Demonstrate professional and appropriate non-verbal communication consistently. E

14. Ask clarifying questions to ensure accurate understanding of any mission request or requirement. E

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15. Be an effective team player. E

16. Always refer questions from non-FEMA personnel to the FEMA Helpline or applicable recovery center for assistance. E

Behavior/Activity: Establish and maintain positive and ethical behaviors

Competency: Ethics & Integrity (C9)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

17. Maintain a high standard of ethics required of federal employees that is consistent with FEMA core values. E

18. Demonstrate sensitivity to cultural diversity, race, gender, disabilities, sexual orientation, and other individual differences in accordance with the Under Secretary of Homeland Security’s nondiscrimination policy.

E

19. Exhibit appropriate public stewardship of taxpayer dollars. E

Behavior/Activity: Conduct pre-deployment fleet management

Competency: Manage & Organize Information; Manage Resources (C19)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

20. Maintain preventive maintenance plans, procedures, and checklists for vehicles. E

21. Implement preventive maintenance plans, procedures, and checklists for vehicles at home base, en route to the deployed site, and at the deployed site.

E

22. Assemble and package equipment, tools, and consumables needed for vehicles identified for deployment. E

23. Address pre-deployment inspection issues. E

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Behavior/Activity: Support resource movement operations

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

24. Provide unscheduled maintenance to vehicles en route to the disaster. E

25. Demonstrate an understanding of convoy SOPs. E

26. Conduct convoy fueling operations en route. E

Behavior/Activity: Support ongoing disaster response operations

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

27. Assist in the determination of vehicle placement to meet operational needs. E

• Proximity to fuel • Hazards • Logistics issues • Safety precautions

28. Fuel vehicles and equipment on-site. E

29. Conduct fuel-replenishing operations. E

30. Assess the condition of vehicles upon arrival. E

31. Maintain vehicles and assist with the generators’ maintenance while deployed. E

32. Maintain vehicle maintenance records while deployed. E

33. Demonstrate problem solving and mitigation as it relates to breakdowns, accidents, etc. E

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 9

Behavior/Activity: Effectively transition mission requirements and or transition to home station

Competency: Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

34. Assist the MERS Coordinator to obtain and disseminate information for MERS departure and or transition requirements. E

35. Help identify and solicit appropriate information needed for transition or departure. E

36. Draft and send applicable reports before, during, and after the transition and/or departure. E

Behavior/Activity: Recover properly from an incident or deployment

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

37. Notify MERS Operations when arriving at home station. E

38. Prepare and submit final travel voucher per federal travel guidelines. E

39. Prepare and submit all vehicle and equipment maintenance forms to Logistics in accordance with MERS Detachment SOPs. E

40. Prepare and submit all reconstitution requests for supplies, basic loads, equipment and vehicles in accordance with MERS Detachment SOPs.

E

41. Repack, test, and properly store equipment and vehicles in accordance with MERS Detachment SOPs. E

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 11

• There are four separate Evaluation Records available for use, if necessary, each of which correspond to an assignment, either a disaster, a non-disaster incident, or an exercise (see forms that follow).

INSTRUCTIONS FOR COMPLETING THE EVALUATION RECORD

• It is not necessary for a trainee to complete four assignments; however, four should normally be sufficient for an individual to qualify in a position, but if additional assignments are needed, an Evaluation Record can be copied and attached to the PTB.

Complete These Items at the Start of the Evaluation Period:

• Evaluator’s Name: Evaluator enters name here (Print).

• Incident/disaster/exercise position title: Enter the evaluator’s incident/disaster/exercise position title.

• Evaluator’s office address and phone: Self-explanatory.

• Record Number: The Record Number listed in the upper left corner of the Evaluation Record identifies the evaluator of a particular incident. This number should be placed in the column labeled “Record #” in the PTB for each task performed satisfactorily. This number will enable reviewers of the completed PTB to tie the tasks to the evaluator at a specific incident.

• Incident/Disaster/Exercise (Name, Number, Location): Identify the incident/disaster/exercise by name, number, and location.

• Disaster Complexity Level: Enter the Disaster Complexity Level (I, II, or III).

Complete These Items at the End of the Evaluation Period:

• Duration: Enter inclusive dates during which the trainee was evaluated.

• Recommendation: Check as appropriate and make comments regarding the future needs for development of this trainee as appropriate.

• Date: List the date the record is being completed.

• Evaluator’s initials: Initial here to authenticate your recommendations and to allow for comparison with initials in the PTB.

• Evaluator’s Qualification: List your qualification that validates your authority to evaluate and approve successful performance of tasks by the trainee.

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12 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

Evaluation Record

TRAINEE NAME

MERS Automotive-Diesel Mechanic Specialist TRAINEE POSITION

Record #1 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #2 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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Evaluation Record

TRAINEE NAME

MERS Automotive-Diesel Mechanic Specialist TRAINEE POSITION

Record #3 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #4 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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14 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

FINAL EVALUATOR & CERTIFYING OFFICIAL

Do NOT complete this unless you are recommending the trainee for certification

Verification/Certification of Completed Position Task Book for the Position of

MERS Automotive-Diesel Mechanic Specialist Final Evaluator’s Verification

I verify that __________________________________________________________ has successfully performed all required tasks as a trainee which are documented with appropriate initials in this PTB and should therefore be considered for certification in this position.

Final Evaluator’s Signature and Date

Final Evaluator’s Printed Name, Title, HQ/Region, and Phone Number

Agency Certification

I certify that______________________________________________________________ has met all requirements for qualification in this position.

Official’s Signature and Date

Official’s Printed Name, Title, HQ/Region, and Phone Number

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

MERS Operations Specialist (MEOS)

POSITION TASK BOOK (PTB) ASSIGNED TO:

Individual’s Name, HQ/Region

POSITION TASK BOOK (PTB) INITIATED BY:

Official’s Name, Title, HQ/Region

Date PTB Initiated

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 1

FEMA has developed Position Task Books (PTBs) based on the National Incident Management System (NIMS), FEMA doctrine, and the FEMA Incident Management Handbook (IMH).

Each PTB lists a general description of an observable behavior/activity followed by the competency and the associated performance requirements written as tasks for the specific position in a format that allows a trainee to be evaluated. Successful performance of all tasks, as observed and recorded by an evaluator, is required prior to a recommendation that the trainee be certified as qualified in the position. Evaluation and confirmation of the individual’s performance of all tasks may involve more than one evaluator and can occur on incidents such as disasters, emergency declarations, special events, and exercises. Some tasks are required to be performed on a disaster. It is important that all tasks be critically evaluated and recorded by each evaluator.

INTRODUCTION

This PTB has been issued by the certifying official or a Training Unit Leader/Specialist on an incident with approval from the certifying official. Issuance by the certifying official indicates that the trainee is qualified in the required FQS position(s) for this PTB to be initiated. The issuance section of the PTB (i.e., the official’s signature on the cover page) documents the initiating of the PTB and that the trainee meets the required prerequisites. It is the discretion of the certifying official as to whether or not to issue a PTB.

ISSUING AUTHORITY

DEFINITIONS

• Behavior/Activity: A description of an observable behavior (work activity) that allows the grouping of similar tasks necessary to perform the specific behavior. Incident management, incident support, and program subject matter experts have developed behaviors for all incident management and incident support positions.

• Competency: An observable, measurable pattern of a knowledge, skill, ability, behavior and/or other characteristic that an individual needs to perform the behavior/activity and associated tasks. A competency specifies what skill set the person needs to possess to do the task(s) successfully. A competency forms the basis for position specific training, position task books, job aids, and other performance-based documents.

• Task: A specific description of a behavior/activity that is necessary for the successful performance in a position which must be demonstrated. Tasks within the PTB are numbered sequentially; however, the numbering does NOT indicate the order in which the tasks need to be performed or evaluated.

• Indicators: The bullets under each numbered task are examples or indicators of items or actions related to the task. The purpose of the bullets is to assist the evaluator in evaluating the trainee. The evaluator should also refer to the Evaluator’s Guide that lists further behavioral examples which will assist in assessing the trainee’s performance. The bullets are not all-inclusive. Evaluate and initial ONLY the tasks. DO NOT evaluate and initial each individual bullet.

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2 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

Codes have been developed to identify the required environment in which a specific task must be successfully demonstrated. The code represents the lowest in the hierarchy at which the task can be signed off as successfully completed. These codes are arranged in the following hierarchy:

CODES

Hierarchy Code Definition

Highest D - 1

D - 2

D - 3

Declared Disaster (Stafford Act incident which includes Major Disaster and Emergency Declarations).

I A Non-Stafford Act Incident (i.e., Federal to Federal Support; FEMA is not the lead Federal agency). This includes pre-declaration surge activities.

Lowest E

An event, such as a National Special Security Event (NSSE) OR an organized, pre-planned exercise or simulation approved by the Certifying Official or higher authority.

A task may be signed off at the specified level or at any higher level.

Disasters are classified as Level I, II, or III with Level I representing the largest and most complex. In this PTB these levels are associated with the “D” in the code column. Each task has one of the above codes listed in the Code column associated with the task.

The Evaluator’s Guide provides performance indicators for the evaluator’s use when assessing the trainee’s performance and determining if an employee has satisfactorily performed each of the tasks listed in a PTB. The competency listed in the PTB under each behavior/activity contains a reference number that links to the Evaluator’s Guide. For example, listed below is a sample behavior/activity and competency listed in a PTB:

EVALUATION

Behavior/Activity: Ensure readiness for assignment prior to deployment Competency: Dependability (C8)

The Evaluator’s Guide lists the competencies in numerical order which correspond to the number referenced in the PTB. For example, when looking at the Evaluator’s Guide for performance indicators concerning Dependability, the Evaluator will see the following:

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 3

1. Certifying Official is responsible for:

RESPONSIBILITIES

• Identifying trainees based on agency requirements and strategic goals. • Issuing the Position Task Book and ensuring that the trainee meets all required prerequisites. • Providing opportunities for evaluation and/or making trainees available for evaluation. • Explaining to the trainee the purpose and process of the PTB as well as the trainee’s

responsibilities. • Tracking progress of the trainee. • Confirming PTB completion. • Certifying the trainee for those positions falling within their certification authority (all non-

typed positions below the Unit Leader in the Logistics, Planning, and Finance/Administration Sections; and all positions below the Division/Group Supervisor and Task Force Leader within the Operations Section).

• Recommending certification of the trainee for those positions not falling within their certification authority.

2. The Trainee is responsible for:

• Reviewing instructions in the PTB. • Providing the evaluator with background information pertinent to the position. • Satisfactorily completing all tasks within 3 years from the date of the first task being

evaluated. • Provide a copy of the completed PTB to the certifying official for review and initiation of the

certification process. • Retaining the original PTB in personal record.

3. The Evaluator is responsible for:

• Being qualified in the position being evaluated.

C8. Dependability

Definition: Takes personal responsibility for work; looks at an individual’s ability to be seen as reliable, steady, responsible and committed in relation to everything they do for themselves and others; can be relied upon to be punctual and to follow through with assignments.

• Conscientious, thorough, accurate, and reliable when performing and completing job tasks;

• Shows commitment/dedication and accountability in one's work, and follows through on all projects, goals, aspects of the work;

• Completes assigned tasks on time and with minimal supervision; • Arrives prepared for work; • Fulfills all commitments made to peers, co-workers, and supervisor; • Completes work in a timely, consistent manner; works hours necessary to complete

assigned work; is personally responsible. • Keeps commitments - committed to doing the best job possible.

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4 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

• Meeting with the trainee and determining past experience, current qualifications, and desired objectives and goals.

• Reviewing tasks with the trainee. • Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s

responsibilities. • Accurately evaluating and recording demonstrated performance of tasks. Initialing and

dating completion of the tasks shall document satisfactory performance. • Documenting unsatisfactory performance in the Evaluation Record. • Completing the Evaluation Record.

4. The Final Evaluator is the evaluator of the trainee when the final tasks in the PTB are completed. If only one evaluator signs off on all of the tasks in the PTB, then that individual is also the final evaluator. This individual will ensure that all tasks have been initialed and is responsible for:

• Signing the Final Evaluator’s Verification Statement when all tasks have been initialed by an evaluator.

5. Incident Training Unit Leader (when assigned) is responsible for:

• Issuing a PTB to the trainee that does not have one after contacting the Certifying Official for approval of the selection and confirmation that the trainee meets all required prerequisites.

• If the PTB is issued at the incident site, then the Incident Training Unit Leader is further responsible for:

o Identifying and assigning an evaluator who can provide a positive experience for the trainee, and make an accurate and honest appraisal of the trainee’s performance;

o Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s responsibilities;

o Confirm participants’ understanding of their roles/responsibilities in FQS process;

o Tracking progress of the trainee and conducting progress reviews as appropriate; o Identifying incident evaluation opportunities; o Conduct final incident FQS trainee interview; o Submit final FQS training unit package at close-out and forward to the HQ

Response Training Unit.

6. A Certifying Authority is the FEMA official who has direct reporting responsibility to the FEMA Administrator and has authority to certify FEMA personnel as qualified in identified positions. He/she is responsible for:

• Certifying on the PTB that the trainee has completed all requirements for the position. • After certification, return the PTB to the individual for their personal records.

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 5

Behavior/Activity: Ensure readiness for mission prior to deployment

TASKS TO PERFORM

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

1. Obtain material and personal items necessary for the deployment. E

• Personal and health items in accordance with (IAW) Mobile Emergency Response Support (MERS) Detachment standard operating procedures (SOPs) for a period of 30 days

• FEMA badge • Common Access Card (CAC) • Commercial Driver’s License (CDL) • Passport • Shot records • Government credit card(s)

2. Obtain the mission briefing. E

• Concept • Timeline • Requirements • Safety • Security • Routes • Logistics • Communications • Command and control (C2) • weather • Any special instructions IAW MERS Detachment SOP

3. Prepare vehicles and equipment IAW MERS Detachment checklists and SOPs. E

4. Obtain the convoy briefing IAW convoy MERS Detachment SOPs. E

5. Review and conform to Chapter 2 of the Incident Management Handbook (IMH), “Common Responsibilities,” as it applies to the MERS.

E

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6 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

Behavior/Activity: Understand, use, and comply with Incident Command System (ICS) concepts principles, and processes

Competency: Incident Command System Concepts (C12)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

6. Demonstrate appropriate level of ICS knowledge. E

• Organizational structure • Principles • Positions

7. Use common terminology. E

Behavior/Activity: Follow established safety and security procedures outlined in MERS Detachment SOPs

Competency: Adhere to Security Procedures (C1); Implement Workplace Safety (C10)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

8. Recognize potentially hazardous situations commonly associated with working around MERS vehicles and equipment. E

9. Recognize potentially dangerous conditions that exist in and around the mission location, and report them to the supervisor and/or Detachment Safety Officer.

E

10. Safeguard and secure property and equipment at all times. E

11. Demonstrate a knowledge of Communications Security (COMSEC) principles and report procedures for violations. E

Behavior/Activity: Practice effective and appropriate interpersonal communication and team behavior

Competency: Communication-Verbal (C4); Interpersonal Skills (C14)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

12. Demonstrate professional and appropriate verbal communication consistently. E

13. Demonstrate professional and appropriate non-verbal communication consistently. E

14. Ask clarifying questions to ensure accurate understanding of any mission request or requirement. E

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 7

15. Be an effective team player. E

16. Always refer questions from non-FEMA personnel to the FEMA Helpline or applicable recovery center for assistance. E

Behavior/Activity: Establish and maintain ethical behavior

Competency: Ethics & Integrity (C9)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

17. Maintain a high standard of ethics required of federal employees that is consistent with FEMA core values. E

18. Demonstrate sensitivity to cultural diversity, race, gender, disabilities, sexual orientation, and other individual differences according to the Under Secretary of Homeland Security’s nondiscrimination policy.

E

19. Exhibit appropriate public stewardship of taxpayer dollars. E

Behavior/Activity: Maintain situational awareness of the incident area

Competency: Analysis/Reasoning (2); Manage & Organize Information (C18)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

20. Access open-source and emergency management information sources to provide a Common Operating Picture (COP) for the MERS.

E

• Media • Internet/intranet • COP collaboration websites (Web Emergency Operations Center

[EOC]) • Incident/situation reports • Regional Emergency Communications Coordinator (RECC)

21. Analyze available information for situational and operational impact. E

• Accuracy • Mission needs

22. Track the location and status of MERS deployed resources. E

• People • Vehicles • Major equipment and supplies • Mission Assignments

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8 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

Behavior/Activity: Assist the MERS Coordinator with command and control

Competency: Manage & Organize Information (C18)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

23. Obtain and communicate relevant forward deployment information as required. I

• Work site • Major vehicles, equipment, and supplies • Route planning • Lodging

24. Track personnel and resources. E

• Automated Deployment Database (ADD) • Situational awareness products • Reports

25. Resolve questions from incident support partners. E

• Home station • National Watch Center (NWC) • Adjacent area of responsibility (AOR) • Other MERS detachments

Behavior/Activity: Create and maintain documentation per established MERS guidelines

Competency: Incident Action Planning (C11); Manage & Organize Information (C18)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

26. Create and submit reports per the the MERS Reports Guide (MRG). E

• MERS Operational Status Report (MOSR) • Deployed Assets Report (DAR) • Priority assets location map (PALM) • Movement reports

27. Create and submit reports per MERS Watch SOPs. E

28. Facilitate the MERS interface with the Incident Action Plan (IAP) process. I

29. Create and submit MERS reports to the Documentation Unit (DOCL) for inclusion in situation report. I

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 9

Behavior/Activity: Demonstrate operator-level proficiency on deployed systems and applications

Competency: Information Management (C13)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

30. Utilize appropriate approved applications to create and submit MERS support and report products. E

• Microsoft Office suite • Mapping software

31. Access the FEMA network using appropriate available connectivity. E

• Wireless virtual private network (VPN) • Mobile device tethering VPN • Wired commercial Internet VPN • FEMA network

32. Initiate a video teleconference (VTC). E

• From directory • Using Internet protocol (IP) address

33. Set up and complete successful point-to-point connectivity using tactical radio frequency (RF) devices. E

• Satellite phones • Iridium • International Marine Satellite (INMARSAT) • LMR Radios

Behavior/Activity: Demonstrate the ability to properly set up and shut down the MERS command and

control vehicles

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

34. Perform the initial setup and shutdown of the Mobile Emergency Response Vehicle (MEOV) per SOPs. E

• Physical expansion/closure • Generator or shore power • Equipment power on/off sequence

35. Perform the initial setup and shutdown of the Incident Response Vehicle (IRV) per SOPs. E

• Physical expansion/closure • Generator or shore power • Equipment power on/off sequence

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36. Perform the initial setup and shutdown of the Emergency Operations Vehicle (EOV) per SOPs. E

• Physical expansion/closure • Generator or shore power • Equipment power on/off sequence

37. Coordinate with other supporting elements as applicable to meet vehicle operational needs. E

• Logistics – power requirements • RF – wide area connectivity needs • National Network Operations Center (NNOC) – FEMA-specific wide

area connectivity needs

Behavior/Activity: Demonstrate the ability to properly operate the MERS command and control vehicles

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

38. Operate the MEOV per Detachment SOPs. E

• Satellite Antenna Television (SATV) • VTC • Network server • Network workstations • Network peripherals • Land mobile radios (LMRs)

39. Operate the IRV per Detachment SOPs. E

• SATV • VTC • Network server • Network workstations • Network peripherals • LMRs

40. Operate the EOV as applicable per Detachment SOPs. E

• SATV • VTC • Network server • Network workstations • Network peripherals • LMRs

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 11

Behavior/Activity: Transition mission requirements and/or transition to home station effectively

Competency: Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

41. Assist the MERS Coordinator to obtain and disseminate information for MERS departure and/or transition requirements. E

42. Help identify and solicit the appropriate information needed for transition or departure. E

43. Draft and send applicable reports before, during, and after transition and or departure. E

Behavior/Activity: Recover from an incident or deployment properly

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

44. Notify MERS Operations when arriving at home station. E

45. Prepare and submit the final travel voucher per federal travel guidelines. E

46. Prepare and submit to Logistics all vehicle and equipment maintenance forms IAW MERS Detachment SOPs. E

47. Prepare and submit all reconstitution requests for supplies, basic loads, equipment and vehicles IAW Detachment SOPs. E

48. Repack, test, and properly store equipment and vehicles IAW MERS Detachment SOPs. E

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 13

• There are four separate Evaluation Records available for use, if necessary, each of which correspond to an assignment, either a disaster, a non-disaster incident, or an exercise (see forms that follow).

INSTRUCTIONS FOR COMPLETING THE EVALUATION RECORD

• It is not necessary for a trainee to complete four assignments; however, four should normally be sufficient for an individual to qualify in a position, but if additional assignments are needed, an Evaluation Record can be copied and attached to the PTB.

Complete These Items at the Start of the Evaluation Period:

• Evaluator’s Name: Evaluator enters name here (Print).

• Incident/disaster/exercise position title: Enter the evaluator’s incident/disaster/exercise position title.

• Evaluator’s office address and phone: Self-explanatory.

• Record Number: The Record Number listed in the upper left corner of the Evaluation Record identifies the evaluator of a particular incident. This number should be placed in the column labeled “Record #” in the PTB for each task performed satisfactorily. This number will enable reviewers of the completed PTB to tie the tasks to the evaluator at a specific incident.

• Incident/Disaster/Exercise (Name, Number, Location): Identify the incident/disaster/exercise by name, number, and location.

• Disaster Complexity Level: Enter the Disaster Complexity Level (I, II, or III).

Complete These Items at the End of the Evaluation Period:

• Duration: Enter inclusive dates during which the trainee was evaluated.

• Recommendation: Check as appropriate and make comments regarding the future needs for development of this trainee as appropriate.

• Date: List the date the record is being completed.

• Evaluator’s initials: Initial here to authenticate your recommendations and to allow for comparison with initials in the PTB.

• Evaluator’s Qualification: List your qualification that validates your authority to evaluate and approve successful performance of tasks by the trainee.

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14 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

Evaluation Record

TRAINEE NAME

MERS Operations Specialist TRAINEE POSITION

Record #1 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #2 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 15

Evaluation Record

TRAINEE NAME

MERS Operations Specialist TRAINEE POSITION

Record #3 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #4 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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16 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

FINAL EVALUATOR & CERTIFYING OFFICIAL

Do NOT complete this unless you are recommending the trainee for certification

Verification/Certification of Completed Position Task Book for the Position of

MERS Operations Specialist Final Evaluator’s Verification

I verify that __________________________________________________________ has successfully performed all required tasks as a trainee which are documented with appropriate initials in this PTB and should therefore be considered for certification in this position.

Final Evaluator’s Signature and Date

Final Evaluator’s Printed Name, Title, HQ/Region, and Phone Number

Agency Certification

I certify that______________________________________________________________ has met all requirements for qualification in this position.

Official’s Signature and Date

Official’s Printed Name, Title, HQ/Region, and Phone Number

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

MERS Disaster Preparedness Manager (MEPM)

POSITION TASK BOOK (PTB) ASSIGNED TO:

Individual’s Name, HQ/Region

POSITION TASK BOOK (PTB) INITIATED BY:

Official’s Name, Title, HQ/Region

Date PTB Initiated

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 1

FEMA has developed Position Task Books (PTBs) based on the National Incident Management System (NIMS), FEMA doctrine, and the FEMA Incident Management Handbook (IMH).

Each PTB lists a general description of an observable behavior/activity followed by the competency and the associated performance requirements written as tasks for the specific position in a format that allows a trainee to be evaluated. Successful performance of all tasks, as observed and recorded by an evaluator, is required prior to a recommendation that the trainee be certified as qualified in the position. Evaluation and confirmation of the individual’s performance of all tasks may involve more than one evaluator and can occur on incidents such as disasters, emergency declarations, special events, and exercises. Some tasks are required to be performed on a disaster. It is important that all tasks be critically evaluated and recorded by each evaluator.

INTRODUCTION

This PTB has been issued by the certifying official or a Training Unit Leader/Specialist on an incident with approval from the certifying official. Issuance by the certifying official indicates that the trainee is qualified in the required FQS position(s) for this PTB to be initiated. The issuance section of the PTB (i.e., the official’s signature on the cover page) documents the initiating of the PTB and that the trainee meets the required prerequisites. It is the discretion of the certifying official as to whether or not to issue a PTB.

ISSUING AUTHORITY

DEFINITIONS

• Behavior/Activity: A description of an observable behavior (work activity) that allows the grouping of similar tasks necessary to perform the specific behavior. Incident management, incident support, and program subject matter experts have developed behaviors for all incident management and incident support positions.

• Competency: An observable, measurable pattern of a knowledge, skill, ability, behavior and/or other characteristic that an individual needs to perform the behavior/activity and associated tasks. A competency specifies what skill set the person needs to possess to do the task(s) successfully. A competency forms the basis for position specific training, position task books, job aids, and other performance-based documents.

• Task: A specific description of a behavior/activity that is necessary for the successful performance in a position which must be demonstrated. Tasks within the PTB are numbered sequentially; however, the numbering does NOT indicate the order in which the tasks need to be performed or evaluated.

• Indicators: The bullets under each numbered task are examples or indicators of items or actions related to the task. The purpose of the bullets is to assist the evaluator in evaluating the trainee. The evaluator should also refer to the Evaluator’s Guide that lists further behavioral examples which will assist in assessing the trainee’s performance. The bullets are not all-inclusive. Evaluate and initial ONLY the tasks. DO NOT evaluate and initial each individual bullet.

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Codes have been developed to identify the required environment in which a specific task must be successfully demonstrated. The code represents the lowest in the hierarchy at which the task can be signed off as successfully completed. These codes are arranged in the following hierarchy:

CODES

Hierarchy Code Definition

Highest D - 1

D - 2

D - 3

Declared Disaster (Stafford Act incident which includes Major Disaster and Emergency Declarations).

I A Non-Stafford Act Incident (i.e., Federal to Federal Support; FEMA is not the lead Federal agency). This includes pre-declaration surge activities.

Lowest E

An event, such as a National Special Security Event (NSSE) OR an organized, pre-planned exercise or simulation approved by the Certifying Official or higher authority.

A task may be signed off at the specified level or at any higher level.

Disasters are classified as Level I, II, or III with Level I representing the largest and most complex. In this PTB these levels are associated with the “D” in the code column. Each task has one of the above codes listed in the Code column associated with the task.

The Evaluator’s Guide provides performance indicators for the evaluator’s use when assessing the trainee’s performance and determining if an employee has satisfactorily performed each of the tasks listed in a PTB. The competency listed in the PTB under each behavior/activity contains a reference number that links to the Evaluator’s Guide. For example, listed below is a sample behavior/activity and competency listed in a PTB:

EVALUATION

Behavior/Activity: Ensure readiness for assignment prior to deployment Competency: Dependability (C8)

The Evaluator’s Guide lists the competencies in numerical order which correspond to the number referenced in the PTB. For example, when looking at the Evaluator’s Guide for performance indicators concerning Dependability, the Evaluator will see the following:

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1. Certifying Official is responsible for:

RESPONSIBILITIES

• Identifying trainees based on agency requirements and strategic goals. • Issuing the Position Task Book and ensuring that the trainee meets all required prerequisites. • Providing opportunities for evaluation and/or making trainees available for evaluation. • Explaining to the trainee the purpose and process of the PTB as well as the trainee’s

responsibilities. • Tracking progress of the trainee. • Confirming PTB completion. • Certifying the trainee for those positions falling within their certification authority (all non-

typed positions below the Unit Leader in the Logistics, Planning, and Finance/Administration Sections; and all positions below the Division/Group Supervisor and Task Force Leader within the Operations Section).

• Recommending certification of the trainee for those positions not falling within their certification authority.

2. The Trainee is responsible for:

• Reviewing instructions in the PTB. • Providing the evaluator with background information pertinent to the position. • Satisfactorily completing all tasks within 3 years from the date of the first task being

evaluated. • Provide a copy of the completed PTB to the certifying official for review and initiation of the

certification process. • Retaining the original PTB in personal record.

3. The Evaluator is responsible for:

• Being qualified in the position being evaluated.

C8. Dependability

Definition: Takes personal responsibility for work; looks at an individual’s ability to be seen as reliable, steady, responsible and committed in relation to everything they do for themselves and others; can be relied upon to be punctual and to follow through with assignments.

• Conscientious, thorough, accurate, and reliable when performing and completing job tasks;

• Shows commitment/dedication and accountability in one's work, and follows through on all projects, goals, aspects of the work;

• Completes assigned tasks on time and with minimal supervision; • Arrives prepared for work; • Fulfills all commitments made to peers, co-workers, and supervisor; • Completes work in a timely, consistent manner; works hours necessary to complete

assigned work; is personally responsible. • Keeps commitments - committed to doing the best job possible.

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• Meeting with the trainee and determining past experience, current qualifications, and desired objectives and goals.

• Reviewing tasks with the trainee. • Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s

responsibilities. • Accurately evaluating and recording demonstrated performance of tasks. Initialing and

dating completion of the tasks shall document satisfactory performance. • Documenting unsatisfactory performance in the Evaluation Record. • Completing the Evaluation Record.

4. The Final Evaluator is the evaluator of the trainee when the final tasks in the PTB are completed. If only one evaluator signs off on all of the tasks in the PTB, then that individual is also the final evaluator. This individual will ensure that all tasks have been initialed and is responsible for:

• Signing the Final Evaluator’s Verification Statement when all tasks have been initialed by an evaluator.

5. Incident Training Unit Leader (when assigned) is responsible for:

• Issuing a PTB to the trainee that does not have one after contacting the Certifying Official for approval of the selection and confirmation that the trainee meets all required prerequisites.

• If the PTB is issued at the incident site, then the Incident Training Unit Leader is further responsible for:

o Identifying and assigning an evaluator who can provide a positive experience for the trainee, and make an accurate and honest appraisal of the trainee’s performance;

o Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s responsibilities;

o Confirm participants’ understanding of their roles/responsibilities in FQS process;

o Tracking progress of the trainee and conducting progress reviews as appropriate; o Identifying incident evaluation opportunities; o Conduct final incident FQS trainee interview; o Submit final FQS training unit package at close-out and forward to the HQ

Response Training Unit.

6. A Certifying Authority is the FEMA official who has direct reporting responsibility to the FEMA Administrator and has authority to certify FEMA personnel as qualified in identified positions. He/she is responsible for:

• Certifying on the PTB that the trainee has completed all requirements for the position. • After certification, return the PTB to the individual for their personal records.

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Behavior/Activity: Ensure readiness for mission prior to deployment

TASKS TO PERFORM

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

1. Ensure all personnel have material and personal items necessary for deployment. E

• Personal and health items in accordance with (IAW) Mobile Emergency Response Support (MERS) Detachment standard operating procedures for a period of 30 days

• FEMA badge • Common Access Card (CAC) • Commercial Driver’s License (CDL) • Passport • Shot records • Government credit card(s)

2. Provide the mission briefing to deploying MERS Detachment personnel. E

• Concept • Timeline • Requirements • Safety • Security • Routes • Logistics • Communications • Command and control (C2) • Weather • Lodging • Any special instructions IAW MERS Detachment SOPs

3. Ensure that vehicles and equipment are prepared for deployment according to MERS Detachment checklists and SOPs. E

4. Ensure that the convoy is briefed IAW convoy MERS Detachment SOPs. E

5. Ensure that personnel review and conform to Chapter 2 of the Incident Management Handbook (IMH), “Common Responsibilities,” as it applies to the MERS.

E

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Behavior/Activity: Understand, use, and comply with Incident Command System (ICS) concepts principles, and processes

Competency: Incident Command Concepts (C12)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

6. Demonstrate appropriate level of ICS knowledge. E

• Organizational structure • Principles • Positions

7. Use common terminology. E

8. Maintain appropriate span of control. I

9. Maintain unity of command. I

Behavior/Activity: Follow established safety and security procedures

Competency: Adhere to Security Procedures (C1); Implement Workplace Safety (C10)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

10. Provide for the safety, security, welfare, and accountability of subordinates. E

11. Recognize and communicate potentially hazardous situations. E

12. Develop and communicate emergency procedures consistent with the safety security plans. E

13. Verify that special precautions are taken when hazards exist. E

14. Use personal protective equipment (PPE) when appropriate. E

15. Safeguard property and equipment. E

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Behavior/Activity: Practice effective and appropriate interpersonal communication and team behavior

Competency: Communication-Verbal (C4); Interpersonal Skills (C14)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

16. Demonstrate professional and appropriate verbal communication consistently. E

• Use common terminology • Avoid slang or other confusing terminology • Choose respectful words • Be clear and concise • Minimize use of acronyms

17. Demonstrate professional and appropriate non-verbal communication consistently. E

• Practice active listening • Eye contact • Appropriate body language

18. Ask clarifying questions to ensure accurate understanding of directions. E

• Specificity of clarifying questions • Briefly repeat understanding of directions

19. Share current information with co-workers and immediate supervisor. E

20. Be an effective team player. E

• Be open to other points of view • Generate alternative solutions or strategies to address problems/issues • Support team members by being helpful and encouraging • Know and do your part • Support the mission • Create open communication channels • Identify common interests

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Behavior/Activity: Demonstrate effective supervisory and leadership principles

Competency: Ethics & Integrity (C9); Leadership (C16)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

21. Exhibit principles of duty, integrity, and respect. E

• Take charge and communicate expectations • Accept responsibility and be accountable • Make sound and timely decisions • Delegate authority and hold people accountable • Ensure that tasks are understood • Look out for the well-being of your subordinates • Be punctual • Ensure fair and equal treatment of all subordinates • Keep subordinates informed • Foster teamwork • Be honest (do the right thing when no one is looking) • Be consistent and reliable • Establish trust through open communication

22. Explain each subordinate’s assignments in the context of the bigger picture. E

23. Establish work assignments and set priorities. E

24. Establish and communicate basic work guidelines. E

• Work hours • Rotation schedule • Staggering of work hours

25. Keep subordinates informed of decisions, actions, and changes that affect them. E

26. Provide continuous feedback on performance. E

• Recognize and document superior performance • Take corrective action and document poor performance

27. Ensure that personnel receive needed training and coaching. E

• Conduct orientation sessions and arrange on-the-job training for new hires

• Arrange for ongoing training and professional development for assigned personnel to develop required skills

• Coach personnel in developing and maintaining skills

28. Ensure that all personnel time records are complete, accurate, and submitted within established time frames. E

29. Create a work environment that provides mutual respect and equal opportunity for all unit personnel. E

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30. Assess the need for and monitor the use of overtime hours, avoiding unnecessary expenditures. E

31. Monitor employee performance to assess the need for possible rest or rotation. E

Behavior/Activity: Establish and maintain positive and ethical behaviors

Competency: Ethics & Integrity (C9)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

32. Maintain a high standard of ethics required of federal employees that is consistent with FEMA core values. E

33. Demonstrate sensitivity to cultural diversity, race, gender, disabilities, sexual orientation, and other individual differences according to the Under Secretary of Homeland Security’s nondiscrimination policy.

E

34. Exhibit appropriate public stewardship of taxpayer dollars. E

Behavior/Activity: Ensure that organizational structure and staffing are adequate to meet immediate supervisor’s direction

Competency: Manage Resources (C19); Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

35. Participate in mission analysis to determine if the organizational structure is appropriate. I

• Specified tasks • Implied tasks

36. Ensure that direct report staff are qualified to perform assigned positions. I

37. Discuss findings and recommendations with immediate supervisor. I

38. Make any necessary organizational adjustments. I

39. Keep immediate supervisor and assigned personnel informed of organizational changes. I

40. Request additional personnel, supplies, services, and equipment needed within the established ordering processes. I

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Behavior/Activity: Execute assigned tasks, assess progress, and make necessary adjustments

Competency: Incident Action Planning (C11); Manage Resources (C19)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

41. Ensure that assigned tasks and expectations for the operational period are reasonable and accurate. I

42. Hold personnel accountable for execution of assigned tasks. I

43. Delegate specific authority based on the assigned tasks to assigned subordinates. I

44. Make adjustments in response to new information, changing conditions, or unexpected obstacles. I

45. Request additional resources or release surplus resources. I

46. Address logistical problems that subordinates report. I

47. Gather and analyze information to validate each subordinate’s report of accomplishments. I

48. Make appropriate decisions and/or adjustments based on analyzed and validated information. I

49. Ensure that the work completed is consistent with direction and policy. I

• Immediate supervisor’s direction • FEMA policies

50. Keep assigned personnel informed of changes. I

51. Notify immediate supervisor of personnel status changes when they occur. I

52. Make recommendations for next operational period to immediate supervisor. I

Behavior/Activity: Ensure all relevant information is exchanged during mission briefings and debriefings

Competency: Decision Making & Judgment (C7); Communication-Verbal (C4)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

53. Attend scheduled briefings as required. I

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54. Brief subordinates on information relevant to their mission. I

• Concept of the operation • Discuss safety considerations or hazards situations • Discuss security considerations • Discuss logistics considerations

55. Check mission status with subordinates as appropriate. I

• Current situation • Assessment of work progress • Adjustments needed • Additional resources needed • Reallocation of resources • Safety issues • Security issues • Recommendations and limiting factors

56. Brief immediate supervisor on mission status. I

Behavior/Activity: Manage the MERS Detachment Hazardous Material (HAZMAT)/Weapons of Mass Destruction (WMD) program

Competency: Attention to Detail (C3); Manage Resources (C19)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

57. Ensure the readiness of the HAZMAT/WMD mission capability. E

• Decontamination line • Entry team • Plume modeling capability • Medical requirements • Command and control

58. Manage on-hand inventory of equipment and consumables. E

59. Manage preventive maintenance plans, procedures, and checklists. E

60. Oversee the detection equipment calibration program. E

61. Conduct operational checks on equipment. E

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Behavior/Activity: Analyze the HAZMAT/WMD incident to determine the complexity of the problem and potential outcomes

Competency: Analysis/Reasoning (C2)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

62. Collect and interpret hazard and response information. E

63. Estimate potential outcomes. E

Behavior/Activity: Plan a HAZMAT/WMD response within the capabilities of available personnel, personnel

protective equipment, and control equipment

Competency: Decision Making & Judgment (C7); Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

64. Determine the response objectives. E

• Defensive • Offensive • Non-intervention

65. Develop response options. E

66. Determine PPE requirements for the incident. E

67. Determine the decontamination procedure requirements for the hazard. E

68. Develop the HAZMAT/WMD plan of action. E

69. Load HAZMAT/WMD equipment per MERS Detachment SOPs. E

Behavior/Activity: Manage the implementation of the planned HAZMAT/WMD response to favorably

change the outcomes consistent with the MERS Detachment SOPs

Competency: Leadership (C16); Manage Resources (C19)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

70. Deploy the MERS HAZMAT/WMD response assets. E

71. Supervise the operations of all HAZMAT/WMD response resources. E

72. Liaise with other HAZMAT/WMD response teams. E

73. Act as the focal point for technical information. E

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Behavior/Activity: Evaluate the progress of the HAZMAT/WMD Incident Response Plan

Competency: Manage Resources (C19)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

74. Evaluate the effectiveness of the HAZMAT/WMD response operations. E

75. Modify the HAZMAT/WMD Incident Response Plan as required. E

Behavior/Activity: Terminate the HAZMAT/WMD incident response

Competency: Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

76. Terminate HAZMAT/WMD response operations. E

77. Conduct a debriefing. E

78. Complete and forward the required incident reports and documents on the incident. E

• After-action report • Lessons learned

Behavior/Activity: Conducts safety, health, and environmental hazard assessment to anticipate, recognize and control occupational hazards and environmental risks

Competency: Implement Workplace Safety (C10)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

79. Conduct workplace surveys and hazard assessments of all applicable operations. I

• Job hazard analysis (JHA) • Safety and health checklists • Use of SOPs

80. Respond to employee safety, health, and environmental concerns and complaints. I

81. Gather data to be used in the development of plans. I

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Behavior/Activity: Identify corrective actions to remediate, abate, and/or substitute the hazard

Competency: Decision Making & Judgment (C7)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

82. Determine the type of control required for the hazard. I

• Administrative • Substitution • Engineering • PPE

Behavior/Activity: Develop the MERS Detachment Safety plans and programs

Competency: Communication-Written (C5); Manage & Organize Information (C18)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

83. Develop the disaster-specific Health and Safety Plan (HASP), based on hazard assessment data. I

84. Develop other safety plans and programs, as required. I

• Spill prevention control and countermeasure (SPCC) • Respiratory protection • Exposure monitoring • Lock-out tag-out • Storm water • Hazardous waste • Hazard Communications (HAZCOMM)

85. Develop safety briefings. I

• Emails • Messages

86. Provide input to the MERS Incident Action Plan (IAP), as required. I

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Behavior/Activity: Manage the implementation of the MERS Detachment safety plans and programs

Competency: Implement Workplace Safety (C10); Manage & Organize Information (C18)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

87. Oversee the disaster-specific HASP, based on hazard assessment data. I

88. Oversee other safety plans and programs, as required. I

• SPCC • Respiratory protection • Exposure monitoring • Lock-out tag-out • Storm water • Hazardous waste • HAZCOM

Behavior/Activity: Complete accident/incident investigations and documentation for the MERS

Competency: Communication-Written (C5); Manage & Organize Information (C18)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

89. Facilitate injury, illness, environmental releases and/or fire-related loss/incident data collection and trend analysis of incidents involving MERS personnel.

E

90. Maintain the Occupational Safety and Health Administration (OSHA) 300 and 301 logs. E

91. Maintain the vehicle accident log. E

92. Review Notice of Traumatic Injury (CA-1), Notice of Occupational Disease and Claim for Compensation (CA-2), Motor Vehicle Accident Report (Standard Form 91), and investigation reports.

E

93. Complete accident/ incident investigations and documentation for each accident/incident and near-miss as directed. E

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Behavior/Activity: Ensure continuity of operations during the transition of duties to a replacement

Competency: Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

94. Negotiate the timing of transition. I

95. Provide for adequate overlap to ensure the efficient transfer of duties. I

96. Brief replacement on current situation. I

97. Ensure that appropriate information is up-to-date. I

• Accurate • Special issues/concerns

98. Ensure that an effective transition of duties is accomplished. I

99. Notify immediate supervisor when the transition is complete. I

Behavior/Activity: Recover properly from an incident or deployment

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

100. Notify MERS Operations when you have arrived at home station. I

101. Ensure that all personnel prepare and submit the final travel voucher per federal travel guidelines. I

102. Ensure that all personnel prepare and submit to Logistics all vehicle and equipment maintenance forms IAW MERS Detachment SOPs.

I

103. Ensure that reconstitution requests for supplies, basic loads, equipment and vehicles are submitted IAW MERS Detachment SOPs.

I

104. Ensure that personnel repack, test, and properly store equipment and vehicles IAW MERS Detachment SOPs. I

105. Identify topics, issues, and concerns of potential relevance to the assignment. I

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• There are four separate Evaluation Records available for use, if necessary, each of which correspond to an assignment, either a disaster, a non-disaster incident, or an exercise (see forms that follow).

INSTRUCTIONS FOR COMPLETING THE EVALUATION RECORD

• It is not necessary for a trainee to complete four assignments; however, four should normally be sufficient for an individual to qualify in a position, but if additional assignments are needed, an Evaluation Record can be copied and attached to the PTB.

Complete These Items at the Start of the Evaluation Period:

• Evaluator’s Name: Evaluator enters name here (Print).

• Incident/disaster/exercise position title: Enter the evaluator’s incident/disaster/exercise position title.

• Evaluator’s office address and phone: Self-explanatory.

• Record Number: The Record Number listed in the upper left corner of the Evaluation Record identifies the evaluator of a particular incident. This number should be placed in the column labeled “Record #” in the PTB for each task performed satisfactorily. This number will enable reviewers of the completed PTB to tie the tasks to the evaluator at a specific incident.

• Incident/Disaster/Exercise (Name, Number, Location): Identify the incident/disaster/exercise by name, number, and location.

• Disaster Complexity Level: Enter the Disaster Complexity Level (I, II, or III).

Complete These Items at the End of the Evaluation Period:

• Duration: Enter inclusive dates during which the trainee was evaluated.

• Recommendation: Check as appropriate and make comments regarding the future needs for development of this trainee as appropriate.

• Date: List the date the record is being completed.

• Evaluator’s initials: Initial here to authenticate your recommendations and to allow for comparison with initials in the PTB.

• Evaluator’s Qualification: List your qualification that validates your authority to evaluate and approve successful performance of tasks by the trainee.

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Evaluation Record

TRAINEE NAME

MERS Disaster Preparedness Manager TRAINEE POSITION

Record #1 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #2 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 19

Evaluation Record

TRAINEE NAME

MERS Disaster Preparedness Manager TRAINEE POSITION

Record #3 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #4 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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20 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

FINAL EVALUATOR & CERTIFYING OFFICIAL

Do NOT complete this unless you are recommending the trainee for certification

Verification/Certification of Completed Position Task Book for the Position of

MERS Disaster Preparedness Manager Final Evaluator’s Verification

I verify that __________________________________________________________ has successfully performed all required tasks as a trainee which are documented with appropriate initials in this PTB and should therefore be considered for certification in this position.

Final Evaluator’s Signature and Date

Final Evaluator’s Printed Name, Title, HQ/Region, and Phone Number

Agency Certification

I certify that______________________________________________________________ has met all requirements for qualification in this position.

Official’s Signature and Date

Official’s Printed Name, Title, HQ/Region, and Phone Number

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

MERS RF Electronics Technician Specialist (MERE)

POSITION TASK BOOK (PTB) ASSIGNED TO:

Individual’s Name, HQ/Region

POSITION TASK BOOK (PTB) INITIATED BY:

Official’s Name, Title, HQ/Region

Date PTB Initiated

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 1

FEMA has developed Position Task Books (PTBs) based on the National Incident Management System (NIMS), FEMA doctrine, and the FEMA Incident Management Handbook (IMH).

Each PTB lists a general description of an observable behavior/activity followed by the competency and the associated performance requirements written as tasks for the specific position in a format that allows a trainee to be evaluated. Successful performance of all tasks, as observed and recorded by an evaluator, is required prior to a recommendation that the trainee be certified as qualified in the position. Evaluation and confirmation of the individual’s performance of all tasks may involve more than one evaluator and can occur on incidents such as disasters, emergency declarations, special events, and exercises. Some tasks are required to be performed on a disaster. It is important that all tasks be critically evaluated and recorded by each evaluator.

INTRODUCTION

This PTB has been issued by the certifying official or a Training Unit Leader/Specialist on an incident with approval from the certifying official. Issuance by the certifying official indicates that the trainee is qualified in the required FQS position(s) for this PTB to be initiated. The issuance section of the PTB (i.e., the official’s signature on the cover page) documents the initiating of the PTB and that the trainee meets the required prerequisites. It is the discretion of the certifying official as to whether or not to issue a PTB.

ISSUING AUTHORITY

DEFINITIONS

• Behavior/Activity: A description of an observable behavior (work activity) that allows the grouping of similar tasks necessary to perform the specific behavior. Incident management, incident support, and program subject matter experts have developed behaviors for all incident management and incident support positions.

• Competency: An observable, measurable pattern of a knowledge, skill, ability, behavior and/or other characteristic that an individual needs to perform the behavior/activity and associated tasks. A competency specifies what skill set the person needs to possess to do the task(s) successfully. A competency forms the basis for position specific training, position task books, job aids, and other performance-based documents.

• Task: A specific description of a behavior/activity that is necessary for the successful performance in a position which must be demonstrated. Tasks within the PTB are numbered sequentially; however, the numbering does NOT indicate the order in which the tasks need to be performed or evaluated.

• Indicators: The bullets under each numbered task are examples or indicators of items or actions related to the task. The purpose of the bullets is to assist the evaluator in evaluating the trainee. The evaluator should also refer to the Evaluator’s Guide that lists further behavioral examples which will assist in assessing the trainee’s performance. The bullets are not all-inclusive. Evaluate and initial ONLY the tasks. DO NOT evaluate and initial each individual bullet.

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Codes have been developed to identify the required environment in which a specific task must be successfully demonstrated. The code represents the lowest in the hierarchy at which the task can be signed off as successfully completed. These codes are arranged in the following hierarchy:

CODES

Hierarchy Code Definition

Highest D - 1

D - 2

D - 3

Declared Disaster (Stafford Act incident which includes Major Disaster and Emergency Declarations).

I A Non-Stafford Act Incident (i.e., Federal to Federal Support; FEMA is not the lead Federal agency). This includes pre-declaration surge activities.

Lowest E

An event, such as a National Special Security Event (NSSE) OR an organized, pre-planned exercise or simulation approved by the Certifying Official or higher authority.

A task may be signed off at the specified level or at any higher level.

Disasters are classified as Level I, II, or III with Level I representing the largest and most complex. In this PTB these levels are associated with the “D” in the code column. Each task has one of the above codes listed in the Code column associated with the task.

The Evaluator’s Guide provides performance indicators for the evaluator’s use when assessing the trainee’s performance and determining if an employee has satisfactorily performed each of the tasks listed in a PTB. The competency listed in the PTB under each behavior/activity contains a reference number that links to the Evaluator’s Guide. For example, listed below is a sample behavior/activity and competency listed in a PTB:

EVALUATION

Behavior/Activity: Ensure readiness for assignment prior to deployment Competency: Dependability (C8)

The Evaluator’s Guide lists the competencies in numerical order which correspond to the number referenced in the PTB. For example, when looking at the Evaluator’s Guide for performance indicators concerning Dependability, the Evaluator will see the following:

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 3

1. Certifying Official is responsible for:

RESPONSIBILITIES

• Identifying trainees based on agency requirements and strategic goals. • Issuing the Position Task Book and ensuring that the trainee meets all required prerequisites. • Providing opportunities for evaluation and/or making trainees available for evaluation. • Explaining to the trainee the purpose and process of the PTB as well as the trainee’s

responsibilities. • Tracking progress of the trainee. • Confirming PTB completion. • Certifying the trainee for those positions falling within their certification authority (all non-

typed positions below the Unit Leader in the Logistics, Planning, and Finance/Administration Sections; and all positions below the Division/Group Supervisor and Task Force Leader within the Operations Section).

• Recommending certification of the trainee for those positions not falling within their certification authority.

2. The Trainee is responsible for:

• Reviewing instructions in the PTB. • Providing the evaluator with background information pertinent to the position. • Satisfactorily completing all tasks within 3 years from the date of the first task being

evaluated. • Provide a copy of the completed PTB to the certifying official for review and initiation of the

certification process. • Retaining the original PTB in personal record.

3. The Evaluator is responsible for:

• Being qualified in the position being evaluated.

C8. Dependability

Definition: Takes personal responsibility for work; looks at an individual’s ability to be seen as reliable, steady, responsible and committed in relation to everything they do for themselves and others; can be relied upon to be punctual and to follow through with assignments.

• Conscientious, thorough, accurate, and reliable when performing and completing job tasks;

• Shows commitment/dedication and accountability in one's work, and follows through on all projects, goals, aspects of the work;

• Completes assigned tasks on time and with minimal supervision; • Arrives prepared for work; • Fulfills all commitments made to peers, co-workers, and supervisor; • Completes work in a timely, consistent manner; works hours necessary to complete

assigned work; is personally responsible. • Keeps commitments - committed to doing the best job possible.

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4 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

• Meeting with the trainee and determining past experience, current qualifications, and desired objectives and goals.

• Reviewing tasks with the trainee. • Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s

responsibilities. • Accurately evaluating and recording demonstrated performance of tasks. Initialing and

dating completion of the tasks shall document satisfactory performance. • Documenting unsatisfactory performance in the Evaluation Record. • Completing the Evaluation Record.

4. The Final Evaluator is the evaluator of the trainee when the final tasks in the PTB are completed. If only one evaluator signs off on all of the tasks in the PTB, then that individual is also the final evaluator. This individual will ensure that all tasks have been initialed and is responsible for:

• Signing the Final Evaluator’s Verification Statement when all tasks have been initialed by an evaluator.

5. Incident Training Unit Leader (when assigned) is responsible for:

• Issuing a PTB to the trainee that does not have one after contacting the Certifying Official for approval of the selection and confirmation that the trainee meets all required prerequisites.

• If the PTB is issued at the incident site, then the Incident Training Unit Leader is further responsible for:

o Identifying and assigning an evaluator who can provide a positive experience for the trainee, and make an accurate and honest appraisal of the trainee’s performance;

o Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s responsibilities;

o Confirm participants’ understanding of their roles/responsibilities in FQS process;

o Tracking progress of the trainee and conducting progress reviews as appropriate; o Identifying incident evaluation opportunities; o Conduct final incident FQS trainee interview; o Submit final FQS training unit package at close-out and forward to the HQ

Response Training Unit.

6. A Certifying Authority is the FEMA official who has direct reporting responsibility to the FEMA Administrator and has authority to certify FEMA personnel as qualified in identified positions. He/she is responsible for:

• Certifying on the PTB that the trainee has completed all requirements for the position. • After certification, return the PTB to the individual for their personal records.

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 5

Behavior/Activity: Ensure readiness for mission prior to deployment

TASKS TO PERFORM

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

1. Obtain material and personal items necessary for the deployment. E

• Personal and health items in accordance with (IAW) Mobile Emergency Response Support (MERS) Detachment standard operating procedures (SOPs) for a period of 30 days

• FEMA badge • Common Access Card (CAC) • Commercial Driver’s License (CDL) • Passport • Shot records • Government credit card(s)

2. Obtain the mission briefing. E

• Concept • Timeline • Requirements • Safety • Security • Routes • Logistics • Communications • Command and control (C2) • Weather • Any special instructions IAW MERS Detachment SOPs

3. Prepare vehicles and equipment IAW MERS Detachment checklists and SOPs. E

4. Obtain the convoy briefing IAW convoy MERS Detachment SOPs. E

5. Review and conform to Chapter 2 of the Incident Management Handbook (IMH), “Common Responsibilities,” as it applies to the MERS.

E

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6 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

Behavior/Activity: Understand, use, and comply with ICS concepts principles, and processes

Competency: Incident Command Concepts (C12)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

6. Demonstrate appropriate level of ICS knowledge. E

• Organizational structure • Principles • Positions

7. Use common terminology. E

Behavior/Activity: Follow established safety and security procedures outlined in MERS Detachment SOPs

Competency: Adhere to Security Procedures (C1); Implement Workplace Safety (C10)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

8. Recognize potentially hazardous situations commonly associated with working around MERS vehicles and equipment. E

9. Recognize potentially dangerous conditions that exist in and around the mission location, and report them to the supervisor and/or Detachment Safety Officer.

E

10. Safeguard and secure property and equipment at all times. E

11. Demonstrate a knowledge of Communications Security (COMSEC) principles and report procedures for violations. E

Behavior/Activity: Practice effective and appropriate interpersonal communication and team behavior

Competency: Communication-Verbal (C4); Interpersonal Skills (C14)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

12. Demonstrate professional and appropriate verbal communication consistently. E

13. Demonstrate professional and appropriate non-verbal communication consistently. E

14. Ask clarifying questions to ensure accurate understanding of any mission request or requirement. E

15. Be an effective team player. E

16. Always refer questions from non-FEMA personnel to the FEMA Helpline or applicable recovery center for assistance. E

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 7

Behavior/Activity: Establish and maintain positive and ethical behaviors

Competency: Ethics & Integrity (C9)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

17. Maintain a high standard of ethics required of federal employees that is consistent with FEMA core values. E

18. Demonstrate sensitivity to cultural diversity, race, gender, disabilities, sexual orientation, and other individual differences according to the Under Secretary of Homeland Security’s nondiscrimination policy.

E

19. Exhibit appropriate public stewardship of taxpayer dollars. E

Behavior/Activity: Perform proper radio frequency (RF) documentation functions according to MERS Detachment SOPs

Competency: Communication-Written (C5)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

20. Develop RF communications-specific documentation. E

• Incident Radio Communications Plan (ICS 205) • Activity Log (ICS 214) • Radio log • Property Transfer Report (PTR)

21. Create accurate documentation of RF systems. E

• Equipment log • Repairs • Operating hours • Calibration and alignment • Modifications

22. Coordinate with immediate supervisor on the submission of documents to appropriate personnel. E

• Logistics • Operations • National Network Operations Center (NNOC)

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Behavior/Activity: Follow established communications safety and security procedures

Competency: Implement Workplace Safety (C10)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

23. Demonstrate the ability to properly ground communications equipment installed in accordance with R56 and NEC (National Electric Code) standards.

E

• Antennas • Lighting arrestors • Telco ties to radio equipment • Ancillary equipment and cabinets • Static discharge

24. Identify hazards to equipment and personnel. E

• Overhead lines • Trees • Guy wires • Extension cords

25. Use proper RF safety measures. E

• RF antenna fields • Satellite dish radiation pattern

Behavior/Activity: Demonstrate the ability to properly operate RF equipment according to MERS Detachment SOPs

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

26. Perform the initial setup, configuration, and shutdown of mobile satellite equipment. E

27. Perform the initial setup, configuration, and shutdown of portable satellite equipment. E

28. Perform the initial setup, configuration, and shutdown of portable land mobile radio (LMR) equipment. E

• Repeaters • Comparator • Remote sets • Interoperable devices • Antenna systems • Trunking administration • Radio management

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 9

29. Perform the initial setup, configuration, and shutdown of portable LMR equipment. E

30. Perform the initial setup, configuration, and shutdown of line of sight (LOS) equipment. E

31. Perform the initial setup, configuration, and shutdown of high frequency (HF) equipment. E

32. Identify frequency conflicts and report them to the immediate supervisor. E

Behavior/Activity: Demonstrate the ability to properly set up and shut down the MERS command and

control vehicles

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

33. Perform the initial setup and shutdown of the Multi-Radio Vehicle (MRV) IAW MERS Detachment SOPs. E

• Perform vehicle setup • Generator or shore power • Equipment power on/off sequence

34. Perform the initial setup and shutdown of the Incident Response Vehicle (IRV) IAW MERS Detachment SOPs. E

• Perform vehicle setup • Generator or shore power • Equipment power on/off sequence

35. Perform the initial setup and shutdown of the Forward Communications Vehicle (FCV) IAW MERS Detachment SOPs. E

• Perform vehicle setup • Generator or shore power • Equipment power on/off sequence

36. Perform the initial setup and shutdown of the Mobile Emergency Response Vehicle (MEOV) IAW MERS Detachment SOPs. E

• Physical expansion/closure • Perform vehicle setup • Generator or shore power • Equipment power on/off sequence

37. Perform the initial setup and shutdown of the Large Emergency Operations Vehicle (LEOV) IAW MERS Detachment SOPs. E

• Perform vehicle setup • Generator or shore power • Equipment power on/off sequence

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10 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

38. Perform the initial setup and shutdown of the Emergency Operations Vehicle (EOV) IAW MERS Detachment SOPs. E

• Physical expansion/closure • Perform vehicle setup • Generator or shore power • Equipment power on/off sequence

39. Coordinate with other supporting elements to meet vehicle operational needs. E

• Logistics – power requirements • Information Technology (IT) – wide area connectivity needs • NNOC – FEMA-specific wide area connectivity needs

Behavior/Activity: Demonstrate the ability to properly operate the MERS command and control vehicles

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

40. Operate the MRV IAW MERS Detachment SOPs. E

• Satellite System • HF radio • LMR radios • ORBICOM

41. Operate the IRV IAW Detachment SOPs. E

• Video teleconference (VTC) • Video streaming • Network workstations • Network peripherals • LMR radios • iDirect Satellite • OnCall Satellite • Satellite antenna television (SATV)

42. Operate the FCV IAW MERS Detachment SOPs. E

• LMR radios • ACU-T tactical interconnect system • Broadband Global Area Network (BGAN) • SATV

43. Operate the MEOV IAW MERS Detachment SOPs. E

• VTC • LMR radios • ACU-2000 • SATV

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 11

44. Operate the LEOV IAW MERS Detachment SOPs. E

• VTC • LMR radios • SATV

45. Operate the EOV IAW MERS Detachment SOPs. E

• VTC • LMR radios • SATV

Behavior/Activity: Provide input on the RF network system and design to meet operational requirements

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

46. Provide input on the proper RF equipment placement. E

• Antenna location • Vehicle location

47. Assist immediate supervisor with determining mitigating frequency conflicts. I

48. Inform immediate supervisor of RF resource operational requirements. E

49. Assist immediate supervisor with meeting interoperability requirements. I

• Hospitals • Air Operations • Other federal, state, tribal, and local agencies

Behavior/Activity: Demonstrate the ability to properly configure and maintain RF equipment

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

50. Configure satellite equipment IAW MERS Detachment SOPs. E

• Transmit bandwidth • Antenna system • Modem programming • Power requirements

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12 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

51. Configure LMR equipment IAW MERS Detachment SOPs. E

• Verify radio programming data • Transmit bandwidth • Modem programming

52. Configure HF equipment IAW MERS Detachment SOPs. E

• Verify radio programming data • Transmit bandwidth • Modem programming

53. Configure additional MERS equipment IAW MERS Detachment SOPs. E

• LOS • Satellite television • Cable television (CATV)

54. Identify, troubleshoot, and repair or mitigate problems as they appear on RF equipment. E

Behavior/Activity: Transition mission requirements and/or transition to home station effectively

Competency: Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

55. Assist the MERS Coordinator to obtain and disseminate information for MERS departure and/or transition requirements. E

56. Help identify and solicit the appropriate information needed for transition or departure. E

57. Draft and send applicable reports before, during, and after transition and or departure. E

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 13

Behavior/Activity: Recover from the incident or deployment properly.

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

58. Notify MERS Operations when arriving at home station. E

59. Prepare and submit the final travel voucher per federal travel guidelines. E

60. Prepare and submit to Logistics all vehicle and equipment maintenance forms IAW MERS Detachment SOPs. E

61. Prepare and submit all reconstitution requests for supplies, basic loads, equipment and vehicles IAWMERS Detachment SOPs. E

62. Repack, test, and properly store equipment and vehicles IAW MERS Detachment SOPs. E

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 15

• There are four separate Evaluation Records available for use, if necessary, each of which correspond to an assignment, either a disaster, a non-disaster incident, or an exercise (see forms that follow).

INSTRUCTIONS FOR COMPLETING THE EVALUATION RECORD

• It is not necessary for a trainee to complete four assignments; however, four should normally be sufficient for an individual to qualify in a position, but if additional assignments are needed, an Evaluation Record can be copied and attached to the PTB.

Complete These Items at the Start of the Evaluation Period:

• Evaluator’s Name: Evaluator enters name here (Print).

• Incident/disaster/exercise position title: Enter the evaluator’s incident/disaster/exercise position title.

• Evaluator’s office address and phone: Self-explanatory.

• Record Number: The Record Number listed in the upper left corner of the Evaluation Record identifies the evaluator of a particular incident. This number should be placed in the column labeled “Record #” in the PTB for each task performed satisfactorily. This number will enable reviewers of the completed PTB to tie the tasks to the evaluator at a specific incident.

• Incident/Disaster/Exercise (Name, Number, Location): Identify the incident/disaster/exercise by name, number, and location.

• Disaster Complexity Level: Enter the Disaster Complexity Level (I, II, or III).

Complete These Items at the End of the Evaluation Period:

• Duration: Enter inclusive dates during which the trainee was evaluated.

• Recommendation: Check as appropriate and make comments regarding the future needs for development of this trainee as appropriate.

• Date: List the date the record is being completed.

• Evaluator’s initials: Initial here to authenticate your recommendations and to allow for comparison with initials in the PTB.

• Evaluator’s Qualification: List your qualification that validates your authority to evaluate and approve successful performance of tasks by the trainee.

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16 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

Evaluation Record

TRAINEE NAME

MERS RF Electronics Technician Specialist TRAINEE POSITION

Record #1 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #2 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 17

Evaluation Record

TRAINEE NAME

MERS RF Electronics Technician Specialist TRAINEE POSITION

Record #3 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #4 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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18 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

FINAL EVALUATOR & CERTIFYING OFFICIAL

Do NOT complete this unless you are recommending the trainee for certification

Verification/Certification of Completed Position Task Book for the Position of

MERS RF Electronics Technician Specialist Final Evaluator’s Verification

I verify that __________________________________________________________ has successfully performed all required tasks as a trainee which are documented with appropriate initials in this PTB and should therefore be considered for certification in this position.

Final Evaluator’s Signature and Date

Final Evaluator’s Printed Name, Title, HQ/Region, and Phone Number

Agency Certification

I certify that______________________________________________________________ has met all requirements for qualification in this position.

Official’s Signature and Date

Official’s Printed Name, Title, HQ/Region, and Phone Number

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MERS RF Telecommunications Specialist (MERT)

POSITION TASK BOOK (PTB) ASSIGNED TO:

Individual’s Name, HQ/Region

POSITION TASK BOOK (PTB) INITIATED BY:

Official’s Name, Title, HQ/Region

Date PTB Initiated

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 1

FEMA has developed Position Task Books (PTBs) based on the National Incident Management System (NIMS), FEMA doctrine, and the FEMA Incident Management Handbook (IMH).

Each PTB lists a general description of an observable behavior/activity followed by the competency and the associated performance requirements written as tasks for the specific position in a format that allows a trainee to be evaluated. Successful performance of all tasks, as observed and recorded by an evaluator, is required prior to a recommendation that the trainee be certified as qualified in the position. Evaluation and confirmation of the individual’s performance of all tasks may involve more than one evaluator and can occur on incidents such as disasters, emergency declarations, special events, and exercises. Some tasks are required to be performed on a disaster. It is important that all tasks be critically evaluated and recorded by each evaluator.

INTRODUCTION

This PTB has been issued by the certifying official or a Training Unit Leader/Specialist on an incident with approval from the certifying official. Issuance by the certifying official indicates that the trainee is qualified in the required FQS position(s) for this PTB to be initiated. The issuance section of the PTB (i.e., the official’s signature on the cover page) documents the initiating of the PTB and that the trainee meets the required prerequisites. It is the discretion of the certifying official as to whether or not to issue a PTB.

ISSUING AUTHORITY

DEFINITIONS

• Behavior/Activity: A description of an observable behavior (work activity) that allows the grouping of similar tasks necessary to perform the specific behavior. Incident management, incident support, and program subject matter experts have developed behaviors for all incident management and incident support positions.

• Competency: An observable, measurable pattern of a knowledge, skill, ability, behavior and/or other characteristic that an individual needs to perform the behavior/activity and associated tasks. A competency specifies what skill set the person needs to possess to do the task(s) successfully. A competency forms the basis for position specific training, position task books, job aids, and other performance-based documents.

• Task: A specific description of a behavior/activity that is necessary for the successful performance in a position which must be demonstrated. Tasks within the PTB are numbered sequentially; however, the numbering does NOT indicate the order in which the tasks need to be performed or evaluated.

• Indicators: The bullets under each numbered task are examples or indicators of items or actions related to the task. The purpose of the bullets is to assist the evaluator in evaluating the trainee. The evaluator should also refer to the Evaluator’s Guide that lists further behavioral examples which will assist in assessing the trainee’s performance. The bullets are not all-inclusive. Evaluate and initial ONLY the tasks. DO NOT evaluate and initial each individual bullet.

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2 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

Codes have been developed to identify the required environment in which a specific task must be successfully demonstrated. The code represents the lowest in the hierarchy at which the task can be signed off as successfully completed. These codes are arranged in the following hierarchy:

CODES

Hierarchy Code Definition

Highest D - 1

D - 2

D - 3

Declared Disaster (Stafford Act incident which includes Major Disaster and Emergency Declarations).

I A Non-Stafford Act Incident (i.e., Federal to Federal Support; FEMA is not the lead Federal agency). This includes pre-declaration surge activities.

Lowest E

An event, such as a National Special Security Event (NSSE) OR an organized, pre-planned exercise or simulation approved by the Certifying Official or higher authority.

A task may be signed off at the specified level or at any higher level.

Disasters are classified as Level I, II, or III with Level I representing the largest and most complex. In this PTB these levels are associated with the “D” in the code column. Each task has one of the above codes listed in the Code column associated with the task.

The Evaluator’s Guide provides performance indicators for the evaluator’s use when assessing the trainee’s performance and determining if an employee has satisfactorily performed each of the tasks listed in a PTB. The competency listed in the PTB under each behavior/activity contains a reference number that links to the Evaluator’s Guide. For example, listed below is a sample behavior/activity and competency listed in a PTB:

EVALUATION

Behavior/Activity: Ensure readiness for assignment prior to deployment Competency: Dependability (C8)

The Evaluator’s Guide lists the competencies in numerical order which correspond to the number referenced in the PTB. For example, when looking at the Evaluator’s Guide for performance indicators concerning Dependability, the Evaluator will see the following:

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 3

1. Certifying Official is responsible for:

RESPONSIBILITIES

• Identifying trainees based on agency requirements and strategic goals. • Issuing the Position Task Book and ensuring that the trainee meets all required prerequisites. • Providing opportunities for evaluation and/or making trainees available for evaluation. • Explaining to the trainee the purpose and process of the PTB as well as the trainee’s

responsibilities. • Tracking progress of the trainee. • Confirming PTB completion. • Certifying the trainee for those positions falling within their certification authority (all non-

typed positions below the Unit Leader in the Logistics, Planning, and Finance/Administration Sections; and all positions below the Division/Group Supervisor and Task Force Leader within the Operations Section).

• Recommending certification of the trainee for those positions not falling within their certification authority.

2. The Trainee is responsible for:

• Reviewing instructions in the PTB. • Providing the evaluator with background information pertinent to the position. • Satisfactorily completing all tasks within 3 years from the date of the first task being

evaluated. • Provide a copy of the completed PTB to the certifying official for review and initiation of the

certification process. • Retaining the original PTB in personal record.

3. The Evaluator is responsible for:

• Being qualified in the position being evaluated.

C8. Dependability

Definition: Takes personal responsibility for work; looks at an individual’s ability to be seen as reliable, steady, responsible and committed in relation to everything they do for themselves and others; can be relied upon to be punctual and to follow through with assignments.

• Conscientious, thorough, accurate, and reliable when performing and completing job tasks;

• Shows commitment/dedication and accountability in one's work, and follows through on all projects, goals, aspects of the work;

• Completes assigned tasks on time and with minimal supervision; • Arrives prepared for work; • Fulfills all commitments made to peers, co-workers, and supervisor; • Completes work in a timely, consistent manner; works hours necessary to complete

assigned work; is personally responsible. • Keeps commitments - committed to doing the best job possible.

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• Meeting with the trainee and determining past experience, current qualifications, and desired objectives and goals.

• Reviewing tasks with the trainee. • Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s

responsibilities. • Accurately evaluating and recording demonstrated performance of tasks. Initialing and

dating completion of the tasks shall document satisfactory performance. • Documenting unsatisfactory performance in the Evaluation Record. • Completing the Evaluation Record.

4. The Final Evaluator is the evaluator of the trainee when the final tasks in the PTB are completed. If only one evaluator signs off on all of the tasks in the PTB, then that individual is also the final evaluator. This individual will ensure that all tasks have been initialed and is responsible for:

• Signing the Final Evaluator’s Verification Statement when all tasks have been initialed by an evaluator.

5. Incident Training Unit Leader (when assigned) is responsible for:

• Issuing a PTB to the trainee that does not have one after contacting the Certifying Official for approval of the selection and confirmation that the trainee meets all required prerequisites.

• If the PTB is issued at the incident site, then the Incident Training Unit Leader is further responsible for:

o Identifying and assigning an evaluator who can provide a positive experience for the trainee, and make an accurate and honest appraisal of the trainee’s performance;

o Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s responsibilities;

o Confirm participants’ understanding of their roles/responsibilities in FQS process;

o Tracking progress of the trainee and conducting progress reviews as appropriate; o Identifying incident evaluation opportunities; o Conduct final incident FQS trainee interview; o Submit final FQS training unit package at close-out and forward to the HQ

Response Training Unit.

6. A Certifying Authority is the FEMA official who has direct reporting responsibility to the FEMA Administrator and has authority to certify FEMA personnel as qualified in identified positions. He/she is responsible for:

• Certifying on the PTB that the trainee has completed all requirements for the position. • After certification, return the PTB to the individual for their personal records.

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Behavior/Activity: Ensure readiness for mission prior to deployment

TASKS TO PERFORM

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

1. Obtain material and personal items necessary for the deployment. E

• Personal and health items in accordance with (IAW) Mobile Emergency Response Support (MERS) Detachment standard operating procedures (SOPs) for a period of 30 days

• FEMA badge • Common Access Card (CAC) • Commercial Driver’s License (CDL) • Passport • Shot records • Government credit card(s)

2. Obtain the mission briefing. E

• Concept • Timeline • Requirements • Safety • Security • Routes • Logistics • Communications • Command and control (C2) • Weather • Any special instructions IAW MERS Detachment SOPs

3. Prepare vehicles and equipment IAW MERS Detachment checklists and MERS SOPs. E

4. Obtain the convoy briefing IAW convoy MERS Detachment SOPs. E

5. Review and conform to Chapter 2 of the Incident Management Handbook (IMH), “Common Responsibilities,” as it applies to the MERS.

E

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Behavior/Activity: Understand, use, and comply with ICS concepts principles, and processes

Competency: Incident Command System Concepts (C12)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

6. Demonstrate appropriate level of ICS knowledge. E

• Organizational structure • Principles • Positions

7. Use common terminology. E

Behavior/Activity: Follow established safety and security procedures outlined in MERS Detachment SOPs

Competency: Adhere to Security Procedures (C1); Implement Workplace Safety (C10)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

8. Recognize potentially hazardous situations commonly associated with working around MERS vehicles and equipment. E

9. Recognize potentially dangerous conditions that exist in and around the mission location, and report them to the supervisor and/or Detachment Safety Officer.

E

10. Safeguard and secure property and equipment at all times. E

11. Demonstrate a knowledge of Communications Security (COMSEC) principles and report procedures for violations. E

Behavior/Activity: Practice effective and appropriate interpersonal communication and team behavior

Competency: Communication-Verbal (C4); Interpersonal Skills (C14)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

12. Demonstrate professional and appropriate verbal communication consistently. E

13. Demonstrate professional and appropriate non-verbal communication consistently. E

14. Ask clarifying questions to ensure accurate understanding of any mission request or requirement. E

15. Be an effective team player. E

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 7

16. Always refer questions from non-FEMA personnel to the FEMA Helpline or applicable recovery center for assistance. E

Behavior/Activity: Establish and maintain positive and ethical behaviors

Competency: Ethics & Integrity (C9)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

17. Maintain a high standard of ethics required of federal employees that is consistent with FEMA core values. E

18. Demonstrate sensitivity to cultural diversity, race, gender, disabilities, sexual orientation, and other individual differences according to the Under Secretary of Homeland Security’s nondiscrimination policy.

E

19. Exhibit appropriate public stewardship of taxpayer dollars. E

Behavior/Activity: Perform proper radio frequency (RF) documentation functions IAW MERS Detachment SOPs

Competency: Communication-Written (C5)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

20. Develop RF communications-specific documentation. E

• Incident Radio Communications Plan (ICS 205) • Activity Log (ICS 214) • Radio log • Property Transfer Report (PTR)

21. Create accurate documentation of RF systems. E

• Equipment log • Repairs • Operating hours • Calibration and alignment • Modifications

22. Coordinate with immediate supervisor on the submission of documents to appropriate personnel. E

• Logistics • Operations • National Network Operations Center (NNOC)

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Behavior/Activity: Follow established communications safety and security procedures

Competency: Implement Workplace Safety (C10)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

23. Demonstrate the ability to properly ground communications equipment installed in accordance with R56 and NEC (National Electric Code) standards.

E

• Antennas • Lighting arrestors • Telco ties to radio equipment • Ancillary equipment and cabinets • Static discharge

24. Identify hazards to equipment and personnel. E

• Overhead lines • Trees • Guy wires • Extension cords

25. Use proper RF safety measures. E

• RF antenna fields • Satellite dish radiation pattern

Behavior/Activity: Demonstrate the ability to properly operate RF equipment IAW MERS Detachment SOPs

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

26. Perform the initial setup, configuration, and shutdown of mobile satellite equipment. E

27. Perform the initial setup, configuration, and shutdown of portable satellite equipment. E

28. Perform the initial setup, configuration, and shutdown of portable land mobile radio (LMR) equipment. E

• Repeaters • Comparator • Remote sets • Interoperable devices • Antenna systems • Trunking administration • Radio management

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 9

29. Perform the initial setup, configuration, and shutdown of portable LMR equipment. E

30. Perform the initial setup, configuration, and shutdown of line of sight (LOS) equipment. E

31. Perform the initial setup, configuration, and shutdown of high frequency (HF) equipment. E

32. Identify frequency conflicts and report to immediate supervisor. E

Behavior/Activity: Demonstrate the ability to properly set up and shut down the MERS command and control vehicles

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

33. Perform the initial setup and shutdown of the Multi-Radio Vehicle (MRV) IAW MERS Detachment SOPs. E

• Perform vehicle setup • Generator or shore power • Equipment power on/off sequence

34. Perform the initial setup and shutdown of the Incident Response Vehicle (IRV) IAW MERS Detachment SOPs. E

• Perform vehicle setup • Generator or shore power • Equipment power on/off sequence

35. Perform the initial setup and shutdown of the Forward Communications Vehicle (FCV) IAW MERS Detachment SOPs. E

• Perform vehicle setup • Generator or shore power • Equipment power on/off sequence

36. Perform the initial setup and shutdown of the Mobile Emergency Response Vehicle (MEOV) IAW MERS Detachment SOPs. E

• Physical expansion/closure • Perform vehicle setup • Generator or shore power • Equipment power on/off sequence

37. Perform the initial setup and shutdown of the Large Emergency Operations Vehicle (LEOV) IAW MERS Detachment SOPs. E

• Perform vehicle setup • Generator or shore power • Equipment power on/off sequence

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10 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

38. Perform the initial setup and shutdown of the Emergency Operations Vehicle (EOV) IAW MERS Detachment SOPs. E

• Physical expansion/closure • Perform vehicle setup • Generator or shore power • Equipment power on/off sequence

39. Coordinate with other supporting elements to meet vehicle operational needs. E

• Logistics – power requirements • Information Technology (IT) – wide area connectivity needs • NNOC – FEMA specific wide area connectivity needs

Behavior/Activity: Demonstrate the ability to properly operate the MERS command and control vehicles

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

40. Operate the MRV IAW MERS Detachment SOPs. E

• Satellite system • HF radio • LMRs • ORBICOM

41. Operate the IRV IAW MERS Detachment SOPs. E

• Video teleconference (VTC) • Video streaming • Network workstations • Network peripherals • LMRs • iDirect Satellite • OnCall Satellite • Satellite antenna television (SATV)

42. Operate the FCV IAW MERS Detachment SOPs. E

• LMR • ACU-T • Broadband Global Area Network (BGAN) • SATV

43. Operate the MEOV IAW MERS Detachment SOPs. E

• VTC • LMRs • ACU-2000 • SATV

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 11

44. Operate the LEOV IAW MERS Detachment SOPs. E

• VTC • LMRs • SATV

45. Operate the EOV IAW MERS Detachment SOPs. E

• VTC • LMRs • SATV

Behavior/Activity: Transition mission requirements and/or transition to home station effectively

Competency: Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

46. Assist the MERS Coordinator to obtain and disseminate information for MERS departure and/or transition requirements. E

47. Help identify and solicit the appropriate information needed for transition or departure. E

48. Draft and send applicable reports before, during, and after transition and or departure. E

Behavior/Activity: Recover properly from the incident or deployment

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

49. Notify MERS Operations when arriving at home station. E

50. Prepare and submit the final travel voucher per federal travel guidelines. E

51. Prepare and submit to Logistics all vehicle and equipment maintenance forms IAW MERS Detachment SOPs. E

52. Prepare and submit all reconstitution requests for supplies, basic loads, equipment and vehicles IAW MERS Detachment SOPs. E

53. Repack, test, and properly store equipment and vehicles IAW MERS Detachment SOPs. E

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 13

• There are four separate Evaluation Records available for use, if necessary, each of which correspond to an assignment, either a disaster, a non-disaster incident, or an exercise (see forms that follow).

INSTRUCTIONS FOR COMPLETING THE EVALUATION RECORD

• It is not necessary for a trainee to complete four assignments; however, four should normally be sufficient for an individual to qualify in a position, but if additional assignments are needed, an Evaluation Record can be copied and attached to the PTB.

Complete These Items at the Start of the Evaluation Period:

• Evaluator’s Name: Evaluator enters name here (Print).

• Incident/disaster/exercise position title: Enter the evaluator’s incident/disaster/exercise position title.

• Evaluator’s office address and phone: Self-explanatory.

• Record Number: The Record Number listed in the upper left corner of the Evaluation Record identifies the evaluator of a particular incident. This number should be placed in the column labeled “Record #” in the PTB for each task performed satisfactorily. This number will enable reviewers of the completed PTB to tie the tasks to the evaluator at a specific incident.

• Incident/Disaster/Exercise (Name, Number, Location): Identify the incident/disaster/exercise by name, number, and location.

• Disaster Complexity Level: Enter the Disaster Complexity Level (I, II, or III).

Complete These Items at the End of the Evaluation Period:

• Duration: Enter inclusive dates during which the trainee was evaluated.

• Recommendation: Check as appropriate and make comments regarding the future needs for development of this trainee as appropriate.

• Date: List the date the record is being completed.

• Evaluator’s initials: Initial here to authenticate your recommendations and to allow for comparison with initials in the PTB.

• Evaluator’s Qualification: List your qualification that validates your authority to evaluate and approve successful performance of tasks by the trainee.

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14 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

Evaluation Record

TRAINEE NAME

MERS RF Telecommunications Specialist TRAINEE POSITION

Record #1 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #2 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 15

Evaluation Record

TRAINEE NAME

MERS RF Telecommunications Specialist TRAINEE POSITION

Record #3 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #4 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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16 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

FINAL EVALUATOR & CERTIFYING OFFICIAL

Do NOT complete this unless you are recommending the trainee for certification

Verification/Certification of Completed Position Task Book for the Position of

MERS RF Telecommunications Specialist Final Evaluator’s Verification

I verify that __________________________________________________________ has successfully performed all required tasks as a trainee which are documented with appropriate initials in this PTB and should therefore be considered for certification in this position.

Final Evaluator’s Signature and Date

Final Evaluator’s Printed Name, Title, HQ/Region, and Phone Number

Agency Certification

I certify that______________________________________________________________ has met all requirements for qualification in this position.

Official’s Signature and Date

Official’s Printed Name, Title, HQ/Region, and Phone Number

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

MERS Security Specialist (MESE)

POSITION TASK BOOK (PTB) ASSIGNED TO:

Individual’s Name, HQ/Region

POSITION TASK BOOK (PTB) INITIATED BY:

Official’s Name, Title, HQ/Region

Date PTB Initiated

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 1

FEMA has developed Position Task Books (PTBs) based on the National Incident Management System (NIMS), FEMA doctrine, and the FEMA Incident Management Handbook (IMH).

Each PTB lists a general description of an observable behavior/activity followed by the competency and the associated performance requirements written as tasks for the specific position in a format that allows a trainee to be evaluated. Successful performance of all tasks, as observed and recorded by an evaluator, is required prior to a recommendation that the trainee be certified as qualified in the position. Evaluation and confirmation of the individual’s performance of all tasks may involve more than one evaluator and can occur on incidents such as disasters, emergency declarations, special events, and exercises. Some tasks are required to be performed on a disaster. It is important that all tasks be critically evaluated and recorded by each evaluator.

INTRODUCTION

This PTB has been issued by the certifying official or a Training Unit Leader/Specialist on an incident with approval from the certifying official. Issuance by the certifying official indicates that the trainee is qualified in the required FQS position(s) for this PTB to be initiated. The issuance section of the PTB (i.e., the official’s signature on the cover page) documents the initiating of the PTB and that the trainee meets the required prerequisites. It is the discretion of the certifying official as to whether or not to issue a PTB.

ISSUING AUTHORITY

DEFINITIONS

• Behavior/Activity: A description of an observable behavior (work activity) that allows the grouping of similar tasks necessary to perform the specific behavior. Incident management, incident support, and program subject matter experts have developed behaviors for all incident management and incident support positions.

• Competency: An observable, measurable pattern of a knowledge, skill, ability, behavior and/or other characteristic that an individual needs to perform the behavior/activity and associated tasks. A competency specifies what skill set the person needs to possess to do the task(s) successfully. A competency forms the basis for position specific training, position task books, job aids, and other performance-based documents.

• Task: A specific description of a behavior/activity that is necessary for the successful performance in a position which must be demonstrated. Tasks within the PTB are numbered sequentially; however, the numbering does NOT indicate the order in which the tasks need to be performed or evaluated.

• Indicators: The bullets under each numbered task are examples or indicators of items or actions related to the task. The purpose of the bullets is to assist the evaluator in evaluating the trainee. The evaluator should also refer to the Evaluator’s Guide that lists further behavioral examples which will assist in assessing the trainee’s performance. The bullets are not all-inclusive. Evaluate and initial ONLY the tasks. DO NOT evaluate and initial each individual bullet.

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Codes have been developed to identify the required environment in which a specific task must be successfully demonstrated. The code represents the lowest in the hierarchy at which the task can be signed off as successfully completed. These codes are arranged in the following hierarchy:

CODES

Hierarchy Code Definition

Highest D - 1

D - 2

D - 3

Declared Disaster (Stafford Act incident which includes Major Disaster and Emergency Declarations).

I A Non-Stafford Act Incident (i.e., Federal to Federal Support; FEMA is not the lead Federal agency). This includes pre-declaration surge activities.

Lowest E

An event, such as a National Special Security Event (NSSE) OR an organized, pre-planned exercise or simulation approved by the Certifying Official or higher authority.

A task may be signed off at the specified level or at any higher level.

Disasters are classified as Level I, II, or III with Level I representing the largest and most complex. In this PTB these levels are associated with the “D” in the code column. Each task has one of the above codes listed in the Code column associated with the task.

The Evaluator’s Guide provides performance indicators for the evaluator’s use when assessing the trainee’s performance and determining if an employee has satisfactorily performed each of the tasks listed in a PTB. The competency listed in the PTB under each behavior/activity contains a reference number that links to the Evaluator’s Guide. For example, listed below is a sample behavior/activity and competency listed in a PTB:

EVALUATION

Behavior/Activity: Ensure readiness for assignment prior to deployment Competency: Dependability (C8)

The Evaluator’s Guide lists the competencies in numerical order which correspond to the number referenced in the PTB. For example, when looking at the Evaluator’s Guide for performance indicators concerning Dependability, the Evaluator will see the following:

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1. Certifying Official is responsible for:

RESPONSIBILITIES

• Identifying trainees based on agency requirements and strategic goals. • Issuing the Position Task Book and ensuring that the trainee meets all required prerequisites. • Providing opportunities for evaluation and/or making trainees available for evaluation. • Explaining to the trainee the purpose and process of the PTB as well as the trainee’s

responsibilities. • Tracking progress of the trainee. • Confirming PTB completion. • Certifying the trainee for those positions falling within their certification authority (all non-

typed positions below the Unit Leader in the Logistics, Planning, and Finance/Administration Sections; and all positions below the Division/Group Supervisor and Task Force Leader within the Operations Section).

• Recommending certification of the trainee for those positions not falling within their certification authority.

2. The Trainee is responsible for:

• Reviewing instructions in the PTB. • Providing the evaluator with background information pertinent to the position. • Satisfactorily completing all tasks within 3 years from the date of the first task being

evaluated. • Provide a copy of the completed PTB to the certifying official for review and initiation of the

certification process. • Retaining the original PTB in personal record.

3. The Evaluator is responsible for:

• Being qualified in the position being evaluated.

C8. Dependability

Definition: Takes personal responsibility for work; looks at an individual’s ability to be seen as reliable, steady, responsible and committed in relation to everything they do for themselves and others; can be relied upon to be punctual and to follow through with assignments.

• Conscientious, thorough, accurate, and reliable when performing and completing job tasks;

• Shows commitment/dedication and accountability in one's work, and follows through on all projects, goals, aspects of the work;

• Completes assigned tasks on time and with minimal supervision; • Arrives prepared for work; • Fulfills all commitments made to peers, co-workers, and supervisor; • Completes work in a timely, consistent manner; works hours necessary to complete

assigned work; is personally responsible. • Keeps commitments - committed to doing the best job possible.

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• Meeting with the trainee and determining past experience, current qualifications, and desired objectives and goals.

• Reviewing tasks with the trainee. • Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s

responsibilities. • Accurately evaluating and recording demonstrated performance of tasks. Initialing and

dating completion of the tasks shall document satisfactory performance. • Documenting unsatisfactory performance in the Evaluation Record. • Completing the Evaluation Record.

4. The Final Evaluator is the evaluator of the trainee when the final tasks in the PTB are completed. If only one evaluator signs off on all of the tasks in the PTB, then that individual is also the final evaluator. This individual will ensure that all tasks have been initialed and is responsible for:

• Signing the Final Evaluator’s Verification Statement when all tasks have been initialed by an evaluator.

5. Incident Training Unit Leader (when assigned) is responsible for:

• Issuing a PTB to the trainee that does not have one after contacting the Certifying Official for approval of the selection and confirmation that the trainee meets all required prerequisites.

• If the PTB is issued at the incident site, then the Incident Training Unit Leader is further responsible for:

o Identifying and assigning an evaluator who can provide a positive experience for the trainee, and make an accurate and honest appraisal of the trainee’s performance;

o Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s responsibilities;

o Confirm participants’ understanding of their roles/responsibilities in FQS process;

o Tracking progress of the trainee and conducting progress reviews as appropriate; o Identifying incident evaluation opportunities; o Conduct final incident FQS trainee interview; o Submit final FQS training unit package at close-out and forward to the HQ

Response Training Unit.

6. A Certifying Authority is the FEMA official who has direct reporting responsibility to the FEMA Administrator and has authority to certify FEMA personnel as qualified in identified positions. He/she is responsible for:

• Certifying on the PTB that the trainee has completed all requirements for the position. • After certification, return the PTB to the individual for their personal records.

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Behavior/Activity: Ensure readiness for mission prior to deployment

TASKS TO PERFORM

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

1. Obtain material and personal items necessary for the deployment. E

• Personal and health items in accordance with (IAW) Mobile Emergency Response Support (MERS) Detachment Detachment standard operating procedures (SOPs) for a period of 30 days

• FEMA badge • Common Access Card (CAC) • Commercial Driver’s License (CDL) • Passport • Shot records • Government credit card(s)

2. Obtain the mission briefing. E

• Concept • Timeline • Requirements • Safety • Security • Routes • Logistics • Communications • Command and control (C2) • Weather • Any special instructions IAW MERS Detachment SOPs

3. Prepare vehicles and equipment IAW MERS Detachment checklists and SOPs. E

4. Obtain the convoy briefing IAW convoy MERS Detachment SOPs. E

5. Review and conform to Chapter 2 of the Incident Management Handbook (IMH), “Common Responsibilities,” as it applies to the MERS.

E

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Behavior/Activity: Understand, use, and comply with Incident Command System (ICS) concepts principles, and processes

Competency: Incident Command System Concepts (C12)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

6. Demonstrate appropriate level of ICS knowledge. E

• Organizational structure • Principles • Positions

7. Use common terminology. E

Behavior/Activity: Follow established safety and security procedures outlined in MERS Detachment SOPs

Competency: Adhere to Security Procedures (C1); Implement Workplace Safety (C10)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

8. Recognize potentially hazardous situations commonly associated with working around MERS vehicles and equipment. E

9. Recognize potentially dangerous conditions that exist in and around the mission location, and report them to the supervisor and/or Detachment Safety Officer.

E

10. Safeguard and secure property and equipment at all times. E

11. Demonstrate a knowledge of Communications Security (COMSEC) principles and report procedures for violations. E

Behavior/Activity: Practice effective and appropriate interpersonal communication and team behavior

Competency: Communication-Verbal (C4); Interpersonal Skills (C14)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

12. Demonstrate professional and appropriate verbal communication consistently. E

13. Demonstrate professional and appropriate non-verbal communication consistently. E

14. Ask clarifying questions to ensure accurate understanding of any mission request or requirement. E

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15. Be an effective team player. E

16. Always refer questions from non-FEMA personnel to the FEMA Helpline or applicable recovery center for assistance. E

Behavior/Activity: Establish and maintain positive and ethical behaviors

Competency: Ethics & Integrity (C9)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

17. Maintain a high standard of ethics required of federal employees that is consistent with FEMA core values. E

18. Demonstrate sensitivity to cultural diversity, race, gender, disabilities, sexual orientation, and other individual differences according to the Under Secretary of Homeland Security’s nondiscrimination policy.

E

19. Exhibit appropriate public stewardship of taxpayer dollars. E

Behavior/Activity: Ensure the readiness of MERS security functions

Competency: Analysis/Reasoning (C2); Manage & Organize Information (C18)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

20. Obtain a threat assessment as applicable to mission assignments. E

• Area • Route • General

21. Analyze the threat and develop risk assessments from various sources to meet operational requirements. E

• Federal sources • State sources • Tribal sources • Local sources

22. Disseminate the risk assessment to appropriate entities for evaluation. E

• MERS Chief • MERS Coordinator • Deployable element

23. Implement a risk mitigation strategy to ensure that operational requirements can be met. E

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24. Ensure that the Security Specialist equipment is operational and ready. E

• Satellite phone • Caution tape • Burn bags

25. Ensure the security of all classified material. E

• Communications Security (COMSEC) • Software • Hardware

Behavior/Activity: Ensure that MERS security risk mitigation is implemented throughout resource movement

Competency: Attention to Detail (C3); Decision Making & Judgment (C7)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

26. Provide direct security support of equipment and personnel during resource movement. E

27. Assist the MERS Coordinator with route planning and rest-overnight (RON) locations. E

28. Establish liaison for security support en route and at RON locations. E

• Federal sources • State sources • Tribal sources • Local sources

29. Conduct route reconnaissance and relay that to the convoy lead. E

• Weigh station bypass • Refueling • Rest areas

Behavior/Activity: Provide the MERS Coordinator with security situational awareness of the operational area

Competency: Attention to Detail (C3); Decision Making & Judgment (C7)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

30. Conduct an operational security assessment. E

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31. Obtain security-related information for the operational area. E

• Federal sources • State sources • Tribal sources • Local sources

32. Review intelligence reports from FEMA Headquarters, law enforcement, and open sources that impact the area of operation. E

33. Provide the MERS Coordinator and other FEMA officials with recommendations for corrective action to eliminate or mitigate identified security vulnerabilities.

E

34. Conduct a facility security risk assessment. E

35. Distribute the risk assessment to appropriate entities. E

• MERS Coordinator • Deployable MERS elements

36. Establish and maintain security measures to protect employees and equipment. E

• Secure • Unsecure

37. Take immediate action to correct security violations. E

Behavior/Activity: Assist the MERS Coordinator with MERS security functions as required

Competency: Dependability (C8); Teamwork (C22)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

38. Perform security official responsibilities regarding the protection of MERS resources and assignments approved by the MERS Coordinator.

E

• Security officials from the disaster assistance employees (DAEs) cadre • Security officials from the Office of Chief of Security (OCS)

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Behavior/Activity: Transition mission requirements and/or transition to home station effectively

Competency: Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

39. Assist the MERS Coordinator to obtain and disseminate information for MERS departure and or transition requirements. E

40. Help identify and solicit the appropriate information needed for transition or departure. E

41. Draft and send applicable reports before, during, and after transition and or departure. E

Behavior/Activity: Recover properly from an incident or deployment

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

42. Notify MERS Operations when arriving at home station. E

43. Prepare and submit the final travel voucher per federal travel guidelines. E

44. Prepare and submit to Logistics all vehicle and equipment maintenance forms IAW MERS Detachment SOPs. E

45. Prepare and submit all reconstitution requests for supplies, basic loads, equipment and vehicles IAW MERS Detachment SOPs. E

46. Repack, test, and properly store equipment and vehicles IAW MERS Detachment SOPs. E

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• There are four separate Evaluation Records available for use, if necessary, each of which correspond to an assignment, either a disaster, a non-disaster incident, or an exercise (see forms that follow).

INSTRUCTIONS FOR COMPLETING THE EVALUATION RECORD

• It is not necessary for a trainee to complete four assignments; however, four should normally be sufficient for an individual to qualify in a position, but if additional assignments are needed, an Evaluation Record can be copied and attached to the PTB.

Complete These Items at the Start of the Evaluation Period:

• Evaluator’s Name: Evaluator enters name here (Print).

• Incident/disaster/exercise position title: Enter the evaluator’s incident/disaster/exercise position title.

• Evaluator’s office address and phone: Self-explanatory.

• Record Number: The Record Number listed in the upper left corner of the Evaluation Record identifies the evaluator of a particular incident. This number should be placed in the column labeled “Record #” in the PTB for each task performed satisfactorily. This number will enable reviewers of the completed PTB to tie the tasks to the evaluator at a specific incident.

• Incident/Disaster/Exercise (Name, Number, Location): Identify the incident/disaster/exercise by name, number, and location.

• Disaster Complexity Level: Enter the Disaster Complexity Level (I, II, or III).

Complete These Items at the End of the Evaluation Period:

• Duration: Enter inclusive dates during which the trainee was evaluated.

• Recommendation: Check as appropriate and make comments regarding the future needs for development of this trainee as appropriate.

• Date: List the date the record is being completed.

• Evaluator’s initials: Initial here to authenticate your recommendations and to allow for comparison with initials in the PTB.

• Evaluator’s Qualification: List your qualification that validates your authority to evaluate and approve successful performance of tasks by the trainee.

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Evaluation Record

TRAINEE NAME

MERS Security Specialist TRAINEE POSITION

Record #1 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #2 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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Evaluation Record

TRAINEE NAME

MERS Security Specialist TRAINEE POSITION

Record #3 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #4 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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14 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

FINAL EVALUATOR & CERTIFYING OFFICIAL

Do NOT complete this unless you are recommending the trainee for certification

Verification/Certification of Completed Position Task Book for the Position of

MERS Security Specialist Final Evaluator’s Verification

I verify that __________________________________________________________ has successfully performed all required tasks as a trainee which are documented with appropriate initials in this PTB and should therefore be considered for certification in this position.

Final Evaluator’s Signature and Date

Final Evaluator’s Printed Name, Title, HQ/Region, and Phone Number

Agency Certification

I certify that______________________________________________________________ has met all requirements for qualification in this position.

Official’s Signature and Date

Official’s Printed Name, Title, HQ/Region, and Phone Number

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

MERS Switch Specialist (MESW)

POSITION TASK BOOK (PTB) ASSIGNED TO:

Individual’s Name, HQ/Region

POSITION TASK BOOK (PTB) INITIATED BY:

Official’s Name, Title, HQ/Region

Date PTB Initiated

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 1

FEMA has developed Position Task Books (PTBs) based on the National Incident Management System (NIMS), FEMA doctrine, and the FEMA Incident Management Handbook (IMH).

Each PTB lists a general description of an observable behavior/activity followed by the competency and the associated performance requirements written as tasks for the specific position in a format that allows a trainee to be evaluated. Successful performance of all tasks, as observed and recorded by an evaluator, is required prior to a recommendation that the trainee be certified as qualified in the position. Evaluation and confirmation of the individual’s performance of all tasks may involve more than one evaluator and can occur on incidents such as disasters, emergency declarations, special events, and exercises. Some tasks are required to be performed on a disaster. It is important that all tasks be critically evaluated and recorded by each evaluator.

INTRODUCTION

This PTB has been issued by the certifying official or a Training Unit Leader/Specialist on an incident with approval from the certifying official. Issuance by the certifying official indicates that the trainee is qualified in the required FQS position(s) for this PTB to be initiated. The issuance section of the PTB (i.e., the official’s signature on the cover page) documents the initiating of the PTB and that the trainee meets the required prerequisites. It is the discretion of the certifying official as to whether or not to issue a PTB.

ISSUING AUTHORITY

DEFINITIONS

• Behavior/Activity: A description of an observable behavior (work activity) that allows the grouping of similar tasks necessary to perform the specific behavior. Incident management, incident support, and program subject matter experts have developed behaviors for all incident management and incident support positions.

• Competency: An observable, measurable pattern of a knowledge, skill, ability, behavior and/or other characteristic that an individual needs to perform the behavior/activity and associated tasks. A competency specifies what skill set the person needs to possess to do the task(s) successfully. A competency forms the basis for position specific training, position task books, job aids, and other performance-based documents.

• Task: A specific description of a behavior/activity that is necessary for the successful performance in a position which must be demonstrated. Tasks within the PTB are numbered sequentially; however, the numbering does NOT indicate the order in which the tasks need to be performed or evaluated.

• Indicators: The bullets under each numbered task are examples or indicators of items or actions related to the task. The purpose of the bullets is to assist the evaluator in evaluating the trainee. The evaluator should also refer to the Evaluator’s Guide that lists further behavioral examples which will assist in assessing the trainee’s performance. The bullets are not all-inclusive. Evaluate and initial ONLY the tasks. DO NOT evaluate and initial each individual bullet.

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Codes have been developed to identify the required environment in which a specific task must be successfully demonstrated. The code represents the lowest in the hierarchy at which the task can be signed off as successfully completed. These codes are arranged in the following hierarchy:

CODES

Hierarchy Code Definition

Highest D - 1

D - 2

D - 3

Declared Disaster (Stafford Act incident which includes Major Disaster and Emergency Declarations).

I A Non-Stafford Act Incident (i.e., Federal to Federal Support; FEMA is not the lead Federal agency). This includes pre-declaration surge activities.

Lowest E

An event, such as a National Special Security Event (NSSE) OR an organized, pre-planned exercise or simulation approved by the Certifying Official or higher authority.

A task may be signed off at the specified level or at any higher level.

Disasters are classified as Level I, II, or III with Level I representing the largest and most complex. In this PTB these levels are associated with the “D” in the code column. Each task has one of the above codes listed in the Code column associated with the task.

The Evaluator’s Guide provides performance indicators for the evaluator’s use when assessing the trainee’s performance and determining if an employee has satisfactorily performed each of the tasks listed in a PTB. The competency listed in the PTB under each behavior/activity contains a reference number that links to the Evaluator’s Guide. For example, listed below is a sample behavior/activity and competency listed in a PTB:

EVALUATION

Behavior/Activity: Ensure readiness for assignment prior to deployment Competency: Dependability (C8)

The Evaluator’s Guide lists the competencies in numerical order which correspond to the number referenced in the PTB. For example, when looking at the Evaluator’s Guide for performance indicators concerning Dependability, the Evaluator will see the following:

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1. Certifying Official is responsible for:

RESPONSIBILITIES

• Identifying trainees based on agency requirements and strategic goals. • Issuing the Position Task Book and ensuring that the trainee meets all required prerequisites. • Providing opportunities for evaluation and/or making trainees available for evaluation. • Explaining to the trainee the purpose and process of the PTB as well as the trainee’s

responsibilities. • Tracking progress of the trainee. • Confirming PTB completion. • Certifying the trainee for those positions falling within their certification authority (all non-

typed positions below the Unit Leader in the Logistics, Planning, and Finance/Administration Sections; and all positions below the Division/Group Supervisor and Task Force Leader within the Operations Section).

• Recommending certification of the trainee for those positions not falling within their certification authority.

2. The Trainee is responsible for:

• Reviewing instructions in the PTB. • Providing the evaluator with background information pertinent to the position. • Satisfactorily completing all tasks within 3 years from the date of the first task being

evaluated. • Provide a copy of the completed PTB to the certifying official for review and initiation of the

certification process. • Retaining the original PTB in personal record.

3. The Evaluator is responsible for:

• Being qualified in the position being evaluated.

C8. Dependability

Definition: Takes personal responsibility for work; looks at an individual’s ability to be seen as reliable, steady, responsible and committed in relation to everything they do for themselves and others; can be relied upon to be punctual and to follow through with assignments.

• Conscientious, thorough, accurate, and reliable when performing and completing job tasks;

• Shows commitment/dedication and accountability in one's work, and follows through on all projects, goals, aspects of the work;

• Completes assigned tasks on time and with minimal supervision; • Arrives prepared for work; • Fulfills all commitments made to peers, co-workers, and supervisor; • Completes work in a timely, consistent manner; works hours necessary to complete

assigned work; is personally responsible. • Keeps commitments - committed to doing the best job possible.

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• Meeting with the trainee and determining past experience, current qualifications, and desired objectives and goals.

• Reviewing tasks with the trainee. • Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s

responsibilities. • Accurately evaluating and recording demonstrated performance of tasks. Initialing and

dating completion of the tasks shall document satisfactory performance. • Documenting unsatisfactory performance in the Evaluation Record. • Completing the Evaluation Record.

4. The Final Evaluator is the evaluator of the trainee when the final tasks in the PTB are completed. If only one evaluator signs off on all of the tasks in the PTB, then that individual is also the final evaluator. This individual will ensure that all tasks have been initialed and is responsible for:

• Signing the Final Evaluator’s Verification Statement when all tasks have been initialed by an evaluator.

5. Incident Training Unit Leader (when assigned) is responsible for:

• Issuing a PTB to the trainee that does not have one after contacting the Certifying Official for approval of the selection and confirmation that the trainee meets all required prerequisites.

• If the PTB is issued at the incident site, then the Incident Training Unit Leader is further responsible for:

o Identifying and assigning an evaluator who can provide a positive experience for the trainee, and make an accurate and honest appraisal of the trainee’s performance;

o Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s responsibilities;

o Confirm participants’ understanding of their roles/responsibilities in FQS process;

o Tracking progress of the trainee and conducting progress reviews as appropriate; o Identifying incident evaluation opportunities; o Conduct final incident FQS trainee interview; o Submit final FQS training unit package at close-out and forward to the HQ

Response Training Unit.

6. A Certifying Authority is the FEMA official who has direct reporting responsibility to the FEMA Administrator and has authority to certify FEMA personnel as qualified in identified positions. He/she is responsible for:

• Certifying on the PTB that the trainee has completed all requirements for the position. • After certification, return the PTB to the individual for their personal records.

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Behavior/Activity: Ensure readiness for mission prior to deployment

TASKS TO PERFORM

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

1. Obtain material and personal items necessary for the deployment. E

• Personal and health items in accordance with (IAW) Mobile Emergency Response Support (MERS) Detachment standard operating procedures (SOPs) for a period of 30 days

• FEMA badge • Common Access Card (CAC) • Commercial Driver’s License (CDL) • Passport • Shot records • Government credit card(s)

2. Obtain the mission briefing. E

• Concept • Timeline • Requirements • Safety • Security • Routes • Logistics • Communications • Command and control (C2) • Weather • Any special instructions IAW MERS Detachment SOPs

3. Prepare vehicles and equipment IAW MERS Detachment checklists and SOPs. E

4. Obtain the convoy briefing IAW convoy MERS Detachment SOPs. E

5. Review and conform to Chapter 2 of the Incident Management Handbook (IMH), “Common Responsibilities,” as it applies to the MERS.

E

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Behavior/Activity: Understand, use, and comply with ICS concepts principles, and processes

Competency: Incident Command System Concepts (C12)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

6. Demonstrate appropriate level of ICS knowledge. E

• Organizational structure • Principles • Positions

7. Use common terminology. E

Behavior/Activity: Follow established safety and security procedures outlined in MERS Detachment SOPs

Competency: Adhere to Security Procedures (C1); Implement Workplace Safety (C10)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

8. Recognize potentially hazardous situations commonly associated with working around MERS vehicles and equipment. E

9. Recognize potentially dangerous conditions that exist in and around the mission location, and report them to the supervisor and/or Detachment Safety Officer.

E

10. Safeguard and secure property and equipment at all times. E

11. Demonstrate a knowledge of Communications Security (COMSEC) principles and report procedures for violations. E

Behavior/Activity: Practice effective and appropriate interpersonal communication and team behavior

Competency: Communication-Verbal (C4); Interpersonal Skills (C14)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

12. Demonstrate professional and appropriate verbal communication consistently. E

13. Demonstrate professional and appropriate non-verbal communication consistently. E

14. Ask clarifying questions to ensure accurate understanding of any mission request or requirement. E

15. Be an effective team player. E

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16. Always refer questions from non-FEMA personnel to the FEMA Helpline or applicable recovery center for assistance. E

Behavior/Activity: Establish and maintain positive and ethical behaviors

Competency: Ethics & Integrity (C9)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

17. Maintain a high standard of ethics required of federal employees that is consistent with FEMA core values. E

18. Demonstrate sensitivity to cultural diversity, race, gender, disabilities, sexual orientation, and other individual differences according to the Under Secretary of Homeland Security’s nondiscrimination policy.

E

19. Exhibit appropriate public stewardship of taxpayer dollars. E

Behavior/Activity: Demonstrate the ability to properly set up and shut down the MERS command and control vehicles

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

20. Perform the initial setup and shutdown of the Mobile Emergency Response Vehicle (MEOV) IAW MERS Detachment SOPs. E

• Physical expansion/closure • Generator or shore power • Equipment power on/off sequence

21. Perform the initial setup and shutdown of the Incident Response Vehicle (IRV) IAW MERS Detachment SOPs. E

• Physical expansion/closure • Generator or shore power • Equipment power on/off sequence

22. Perform the initial setup and shutdown of the Emergency Operations Vehicle (EOV) IAW MERS Detachment SOPs. E

• Physical expansion/closure • Generator or shore power • Equipment power on/off sequence

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23. Coordinate with other supporting elements to meet vehicle operational needs. E

• Logistics – power requirements • Radio frequency (RF) – wide area connectivity needs • National Network Operations Center (NNOC) – FEMA-specific wide

area connectivity needs

Behavior/Activity: Demonstrate the ability to properly operate the MERS command and control vehicles

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

24. Operate the MEOV IAW MERS Detachment SOPs. E

• Satellite antenna television (SATV) • Video teleconferences (VTCs) • Network server • Network workstations • Network peripherals • Land mobile radios (LMRs)

25. Operate the IRV IAW MERS Detachment SOPs. E

• SATV • VTC • Network server • Network workstations • Network peripherals • LMRs

26. Operate the EOV IAW MERS Detachment SOPs. E

• SATV • VTC • Network server • Network workstations • Network peripherals • LMRs

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Behavior/Activity: Demonstrate the ability to properly maintain the information technology (IT) components of the MERS command and control vehicles

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

27. Reconfigure the IT components of the MEOV to meet operational needs. E

• Routers • Switches • Servers • Workstations • Network peripherals

28. Identify, troubleshoot, and mitigate problems as they arise on the MEOV. E

29. Reconfigure the IT components of the IRV to meet operational needs. E

• Routers • Switches • Servers • Workstations • Network peripherals

30. Identify, troubleshoot, and mitigate problems as they arise on the IRV. E

31. Reconfigure the IT components of the EOV to meet operational needs. E

• Routers • Switches • Servers • Workstations • Network peripherals

32. Identify, troubleshoot, and mitigate problems as they arise on the EOV. E

33. Extend command and control vehicle telecommunication services to remote sites as needed. E

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Behavior/Activity: Assist in site setup per instructions from the immediate supervisor

Competency: Teamwork (C22)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

34. Work alongside support personnel to achieve unity of effort on technical best practices. I

• Disaster response (DR) • Regional IT specialists • Incident Management Assistance Team (IMAT) • Interagency • Intra-agency

35. Install cables in accordance with the design plan. E

• Network cables • Phone cables • Crossover cables • Institute of Electrical & Electronics Engineers (IEEE) standards

36. Terminate and test cables to end-point designation with proper labeling in accordance with the design plan. E

• 568 A/B standards • Registered Jack (RJ), Radio Grade (RG), biscuit jack terminations • Devices/nodes • Patch panel

37. Install and terminate a 110 and/or 66 punch-down block with proper documentation. E

38. Install and configure end-user telephonic devices. E

• Fax • Analog handsets • Digital handsets

39. Install and program telephone public branch exchange (PBX) switching systems IAW MERS Detachment SOPs. E

• Type of service – T1, tie trunks, commercial direct inward dialing • Subscriber lines • Dial plans • Trunk groups • Night service • System backups

40. Extend plain old telephone system (POTS) lines from demarcation point (DMARC) to site locations IAW the design plan. I

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41. Document installation and configuration details for future reference. E

• Troubleshooting • Future use of same location • Transition continuity • Expansion • Demobilization

Behavior/Activity: Assist in the setup of the Disaster Recovery Center (DRC)

Competency: Communication-Verbal (C4); Customer Focus (C6)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

42. Coordinate with the regional DRC coordinator to establish DRC needs. I

43. Assist the DRC coordinator in coordinating with local officials to meet DRC operational needs. I

44. Assist the DRC coordinator in coordinating with local service providers to meet DRC operational needs. I

• Telephone • Electrical service providers (ESP) • Cable television (CATV) • Internet service provider (ISP)

45. Perform a site survey to determine the appropriateness and site-specific needs of the DRC location IAW MERS Detachment SOPs. I

• Site layout • Network connectivity requirements • DMARC location • Power requirements • Other utilities

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Behavior/Activity: Transition mission requirements and/or transition to home station effectively

Competency: Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

46. Assist the MERS Coordinator to obtain and disseminate information for MERS departure and or transition requirements. E

47. Help identify and solicit the appropriate information needed for transition or departure. E

48. Draft and send applicable reports before, during, and after transition and or departure. E

Behavior/Activity: Recover properly from the incident or deployment

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

49. Notify MERS Operations immediately upon arriving at home station. E

50. Prepare and submit the final travel voucher per federal travel guidelines. E

51. Prepare and submit to Logistics all vehicle and equipment maintenance forms IAW MERS Detachment SOPs. E

52. Prepare and submit all reconstitution requests for supplies, basic loads, equipment and vehicles IAW MERS Detachment SOPs. E

53. Repack, test, and properly store equipment and vehicles IAW MERS Detachment SOPs. E

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• There are four separate Evaluation Records available for use, if necessary, each of which correspond to an assignment, either a disaster, a non-disaster incident, or an exercise (see forms that follow).

INSTRUCTIONS FOR COMPLETING THE EVALUATION RECORD

• It is not necessary for a trainee to complete four assignments; however, four should normally be sufficient for an individual to qualify in a position, but if additional assignments are needed, an Evaluation Record can be copied and attached to the PTB.

Complete These Items at the Start of the Evaluation Period:

• Evaluator’s Name: Evaluator enters name here (Print).

• Incident/disaster/exercise position title: Enter the evaluator’s incident/disaster/exercise position title.

• Evaluator’s office address and phone: Self-explanatory.

• Record Number: The Record Number listed in the upper left corner of the Evaluation Record identifies the evaluator of a particular incident. This number should be placed in the column labeled “Record #” in the PTB for each task performed satisfactorily. This number will enable reviewers of the completed PTB to tie the tasks to the evaluator at a specific incident.

• Incident/Disaster/Exercise (Name, Number, Location): Identify the incident/disaster/exercise by name, number, and location.

• Disaster Complexity Level: Enter the Disaster Complexity Level (I, II, or III).

Complete These Items at the End of the Evaluation Period:

• Duration: Enter inclusive dates during which the trainee was evaluated.

• Recommendation: Check as appropriate and make comments regarding the future needs for development of this trainee as appropriate.

• Date: List the date the record is being completed.

• Evaluator’s initials: Initial here to authenticate your recommendations and to allow for comparison with initials in the PTB.

• Evaluator’s Qualification: List your qualification that validates your authority to evaluate and approve successful performance of tasks by the trainee.

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Evaluation Record

TRAINEE NAME

MERS Switch Specialist TRAINEE POSITION

Record #1 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #2 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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Evaluation Record

TRAINEE NAME

MERS Switch Specialist TRAINEE POSITION

Record #3 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #4 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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FINAL EVALUATOR & CERTIFYING OFFICIAL

Do NOT complete this unless you are recommending the trainee for certification

Verification/Certification of Completed Position Task Book for the Position of

MERS Switch Specialist Final Evaluator’s Verification

I verify that __________________________________________________________ has successfully performed all required tasks as a trainee which are documented with appropriate initials in this PTB and should therefore be considered for certification in this position.

Final Evaluator’s Signature and Date

Final Evaluator’s Printed Name, Title, HQ/Region, and Phone Number

Agency Certification

I certify that______________________________________________________________ has met all requirements for qualification in this position.

Official’s Signature and Date

Official’s Printed Name, Title, HQ/Region, and Phone Number

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MERS Telecommunications Manager (METM)

POSITION TASK BOOK (PTB) ASSIGNED TO:

Individual’s Name, HQ/Region

POSITION TASK BOOK (PTB) INITIATED BY:

Official’s Name, Title, HQ/Region

Date PTB Initiated

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FEMA has developed Position Task Books (PTBs) based on the National Incident Management System (NIMS), FEMA doctrine, and the FEMA Incident Management Handbook (IMH).

Each PTB lists a general description of an observable behavior/activity followed by the competency and the associated performance requirements written as tasks for the specific position in a format that allows a trainee to be evaluated. Successful performance of all tasks, as observed and recorded by an evaluator, is required prior to a recommendation that the trainee be certified as qualified in the position. Evaluation and confirmation of the individual’s performance of all tasks may involve more than one evaluator and can occur on incidents such as disasters, emergency declarations, special events, and exercises. Some tasks are required to be performed on a disaster. It is important that all tasks be critically evaluated and recorded by each evaluator.

INTRODUCTION

This PTB has been issued by the certifying official or a Training Unit Leader/Specialist on an incident with approval from the certifying official. Issuance by the certifying official indicates that the trainee is qualified in the required FQS position(s) for this PTB to be initiated. The issuance section of the PTB (i.e., the official’s signature on the cover page) documents the initiating of the PTB and that the trainee meets the required prerequisites. It is the discretion of the certifying official as to whether or not to issue a PTB.

ISSUING AUTHORITY

DEFINITIONS

• Behavior/Activity: A description of an observable behavior (work activity) that allows the grouping of similar tasks necessary to perform the specific behavior. Incident management, incident support, and program subject matter experts have developed behaviors for all incident management and incident support positions.

• Competency: An observable, measurable pattern of a knowledge, skill, ability, behavior and/or other characteristic that an individual needs to perform the behavior/activity and associated tasks. A competency specifies what skill set the person needs to possess to do the task(s) successfully. A competency forms the basis for position specific training, position task books, job aids, and other performance-based documents.

• Task: A specific description of a behavior/activity that is necessary for the successful performance in a position which must be demonstrated. Tasks within the PTB are numbered sequentially; however, the numbering does NOT indicate the order in which the tasks need to be performed or evaluated.

• Indicators: The bullets under each numbered task are examples or indicators of items or actions related to the task. The purpose of the bullets is to assist the evaluator in evaluating the trainee. The evaluator should also refer to the Evaluator’s Guide that lists further behavioral examples which will assist in assessing the trainee’s performance. The bullets are not all-inclusive. Evaluate and initial ONLY the tasks. DO NOT evaluate and initial each individual bullet.

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Codes have been developed to identify the required environment in which a specific task must be successfully demonstrated. The code represents the lowest in the hierarchy at which the task can be signed off as successfully completed. These codes are arranged in the following hierarchy:

CODES

Hierarchy Code Definition

Highest D - 1

D - 2

D - 3

Declared Disaster (Stafford Act incident which includes Major Disaster and Emergency Declarations).

I A Non-Stafford Act Incident (i.e., Federal to Federal Support; FEMA is not the lead Federal agency). This includes pre-declaration surge activities.

Lowest E

An event, such as a National Special Security Event (NSSE) OR an organized, pre-planned exercise or simulation approved by the Certifying Official or higher authority.

A task may be signed off at the specified level or at any higher level.

Disasters are classified as Level I, II, or III with Level I representing the largest and most complex. In this PTB these levels are associated with the “D” in the code column. Each task has one of the above codes listed in the Code column associated with the task.

The Evaluator’s Guide provides performance indicators for the evaluator’s use when assessing the trainee’s performance and determining if an employee has satisfactorily performed each of the tasks listed in a PTB. The competency listed in the PTB under each behavior/activity contains a reference number that links to the Evaluator’s Guide. For example, listed below is a sample behavior/activity and competency listed in a PTB:

EVALUATION

Behavior/Activity: Ensure readiness for assignment prior to deployment Competency: Dependability (C8)

The Evaluator’s Guide lists the competencies in numerical order which correspond to the number referenced in the PTB. For example, when looking at the Evaluator’s Guide for performance indicators concerning Dependability, the Evaluator will see the following:

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1. Certifying Official is responsible for:

RESPONSIBILITIES

• Identifying trainees based on agency requirements and strategic goals. • Issuing the Position Task Book and ensuring that the trainee meets all required prerequisites. • Providing opportunities for evaluation and/or making trainees available for evaluation. • Explaining to the trainee the purpose and process of the PTB as well as the trainee’s

responsibilities. • Tracking progress of the trainee. • Confirming PTB completion. • Certifying the trainee for those positions falling within their certification authority (all non-

typed positions below the Unit Leader in the Logistics, Planning, and Finance/Administration Sections; and all positions below the Division/Group Supervisor and Task Force Leader within the Operations Section).

• Recommending certification of the trainee for those positions not falling within their certification authority.

2. The Trainee is responsible for:

• Reviewing instructions in the PTB. • Providing the evaluator with background information pertinent to the position. • Satisfactorily completing all tasks within 3 years from the date of the first task being

evaluated. • Provide a copy of the completed PTB to the certifying official for review and initiation of the

certification process. • Retaining the original PTB in personal record.

3. The Evaluator is responsible for:

• Being qualified in the position being evaluated.

C8. Dependability

Definition: Takes personal responsibility for work; looks at an individual’s ability to be seen as reliable, steady, responsible and committed in relation to everything they do for themselves and others; can be relied upon to be punctual and to follow through with assignments.

• Conscientious, thorough, accurate, and reliable when performing and completing job tasks;

• Shows commitment/dedication and accountability in one's work, and follows through on all projects, goals, aspects of the work;

• Completes assigned tasks on time and with minimal supervision; • Arrives prepared for work; • Fulfills all commitments made to peers, co-workers, and supervisor; • Completes work in a timely, consistent manner; works hours necessary to complete

assigned work; is personally responsible. • Keeps commitments - committed to doing the best job possible.

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• Meeting with the trainee and determining past experience, current qualifications, and desired objectives and goals.

• Reviewing tasks with the trainee. • Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s

responsibilities. • Accurately evaluating and recording demonstrated performance of tasks. Initialing and

dating completion of the tasks shall document satisfactory performance. • Documenting unsatisfactory performance in the Evaluation Record. • Completing the Evaluation Record.

4. The Final Evaluator is the evaluator of the trainee when the final tasks in the PTB are completed. If only one evaluator signs off on all of the tasks in the PTB, then that individual is also the final evaluator. This individual will ensure that all tasks have been initialed and is responsible for:

• Signing the Final Evaluator’s Verification Statement when all tasks have been initialed by an evaluator.

5. Incident Training Unit Leader (when assigned) is responsible for:

• Issuing a PTB to the trainee that does not have one after contacting the Certifying Official for approval of the selection and confirmation that the trainee meets all required prerequisites.

• If the PTB is issued at the incident site, then the Incident Training Unit Leader is further responsible for:

o Identifying and assigning an evaluator who can provide a positive experience for the trainee, and make an accurate and honest appraisal of the trainee’s performance;

o Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s responsibilities;

o Confirm participants’ understanding of their roles/responsibilities in FQS process;

o Tracking progress of the trainee and conducting progress reviews as appropriate; o Identifying incident evaluation opportunities; o Conduct final incident FQS trainee interview; o Submit final FQS training unit package at close-out and forward to the HQ

Response Training Unit.

6. A Certifying Authority is the FEMA official who has direct reporting responsibility to the FEMA Administrator and has authority to certify FEMA personnel as qualified in identified positions. He/she is responsible for:

• Certifying on the PTB that the trainee has completed all requirements for the position. • After certification, return the PTB to the individual for their personal records.

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Behavior/Activity: Ensure readiness for mission prior to deployment

TASKS TO PERFORM

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

1. Ensure all personnel have material and personal items necessary for deployment. E

• Personal and health items in accordance with (IAW) Mobile Emergency Response Support (MERS) Detachment standard operating procedures (SOPs) for a period of 30 days

• FEMA badge • Common Access Card (CAC) • Commercial Driver’s License (CDL) • Passport • Shot records • Government credit card(s)

2. Provide mission briefing to deploying MERS Detachment personnel. E

• Concept • Timeline • Requirements • Safety • Security • Routes • Logistics • Communications • Command and control (C2) • Weather • Lodging • Any special instructions IAW MERS Detachment SOPs

3. Ensure that vehicles and equipment are prepared for deployment IAW MERS Detachment checklists and SOPs. E

4. Ensure that the convoy is briefed IAW convoy MERS Detachment SOPs. E

5. Ensure that personnel review and conform to Chapter 2 of the Incident Management Handbook (IMH), “Common Responsibilities,” as it applies to the MERS.

E

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Behavior/Activity: Understand, use, and comply with Incident Command System (ICS) concepts principles, and processes

Competency: Incident Command Concepts (C12)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

6. Demonstrate appropriate level of ICS knowledge. E

• Organizational structure • Principles • Positions

7. Use common terminology. E

8. Maintain appropriate span of control. I

9. Maintain unity of command. I

Behavior/Activity: Follow established safety and security procedures

Competency: Adhere to Security Procedures (C1); Implement Workplace Safety (C10)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

10. Provide for the safety, security, welfare, and accountability of subordinates. E

11. Recognize and communicate potentially hazardous situations. E

12. Develop and communicate emergency procedures consistent with the safety plan and security plan. E

13. Verify that special precautions are taken when hazards exist. E

14. Use personal protective equipment (PPE) when appropriate. E

15. Safeguard property and equipment. E

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Behavior/Activity: Practice effective and appropriate interpersonal communication and team behavior

Competency: Communication-Verbal (C4); Interpersonal Skills (C14)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

16. Demonstrate professional and appropriate verbal communication consistently. E

• Use common terminology • Avoid slang or other confusing terminology • Choose respectful words • Be clear and concise • Minimize use of acronyms

17. Demonstrate professional and appropriate non-verbal communication consistently. E

• Practice active listening • Eye contact • Appropriate body language

18. Ask clarifying questions to ensure accurate understanding of directions. E

• Specificity of clarifying questions • Briefly repeat understanding of directions

19. Share current information with co-workers and immediate supervisor. E

20. Be an effective team player. E

• Be open to other points of view • Generate alternative solutions or strategies to address problems/issues • Support team members by being helpful and encouraging • Know and do your part • Support the mission • Create open communication channels • Identify common interests

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Behavior/Activity: Demonstrate effective supervisory and leadership principles

Competency: Ethics & Integrity (C9); Leadership (C16)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

21. Exhibit principles of duty, integrity, and respect. E

• Take charge and communicate expectations • Accept responsibility and be accountable • Make sound and timely decisions • Delegate authority and hold people accountable • Ensure that tasks are understood • Look out for the well-being of your subordinates • Be punctual • Ensure fair and equal treatment of all subordinates • Keep subordinates informed • Foster teamwork • Be honest (do the right thing when no one is looking) • Be consistent and reliable • Establish trust through open communication

22. Explain each subordinate’s assignments in the context of the bigger picture. E

23. Establish work assignments and set priorities. E

24. Establish and communicate basic work guidelines. E

• Work hours • Rotation schedule • Staggering of work hours

25. Keep subordinates informed of decisions, actions, and changes that affect them. E

26. Provide continuous feedback on performance. E

• Recognize and document superior performance • Take corrective action and document poor performance

27. Ensure that personnel receive needed training and coaching. E

• Conduct orientation sessions and arrange on-the-job training for new hires

• Arrange for ongoing training and professional development for assigned personnel to develop required skills

• Coach personnel in developing and maintaining skills

28. Ensure that all personnel time records are complete, accurate, and submitted within established time frames. E

29. Create a work environment that provides mutual respect and equal opportunity for all unit personnel. E

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30. Assess the need for and monitor the use of overtime hours, avoiding unnecessary expenditures. E

31. Monitor employee performance to assess the need for possible rest or rotation. E

Behavior/Activity: Establish and maintain positive and ethical behaviors

Competency: Ethics & Integrity (C9)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

32. Maintain a high standard of ethics required of federal employees that is consistent with FEMA core values. E

33. Demonstrate sensitivity to cultural diversity, race, gender, disabilities, sexual orientation, and other individual differences according to the Under Secretary of Homeland Security’s nondiscrimination policy.

E

34. Exhibit appropriate public stewardship of taxpayer dollars. E

Behavior/Activity: Ensure that organizational structure and staffing are adequate to meet immediate supervisor’s direction

Competency: Manage Resources (C19); Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

35. Participate in mission analysis to determine if the organizational structure is appropriate. I

• Specified tasks • Implied tasks

36. Ensure that direct report staff are qualified to perform assigned positions. I

37. Discuss findings and recommendations with immediate supervisor. I

38. Make any necessary organizational adjustments. I

39. Keep immediate supervisor and assigned personnel informed of organizational changes. I

40. Request additional personnel, supplies, services, and equipment needed within the established ordering processes. I

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Behavior/Activity: Demonstrate knowledge of telecommunications staff and equipment

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

41. Demonstrate knowledge of radio frequency (RF) systems and operations. E

• RF vehicles • Satellite communications • Land mobile radios (LMRs) • Line of sight (LOS)

42. Demonstrate knowledge of Information Technology (IT) systems and operations. E

• Switch hardware • Switch operating systems • IT hardware • IT software

43. Demonstrate knowledge of command and control platforms. E

• Mobile Emergency Operations Vehicle (MEOV) • Incident Response Vehicle (IRV) • Emergency Operations Vehicle (EOV) • Forward Communications Vehicle (FCV) • Logistics Operations Vehicle (LOV) • Multi-Radio Vehicle (MRV)

Behavior/Activity: Develop the tactical telecommunications plan

Competency: Communication-Written (C5); Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

44. Obtain tactical telecommunications mission requirements. E

• MERS Coordinator

45. Coordinate with other entities required for the tactical telecommunications plan. E

• Frequency manager • Department of Defense • Local officials • Other governmental agencies

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46. Analyze available assets and requirements. E

• Specified tasks • Implied tasks

47. Write and review the telecommunications plan. E

Behavior/Activity: Implement and manage the tactical telecommunications plan

Competency: Leadership (C16); Manage Resources (C19)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

48. Assign resources to execute the tactical telecommunications plan. E

49. Monitor the execution of the tactical telecommunications plan. E

50. Make appropriate adjustments to the tactical telecommunications plan. E

51. Submit status reports to the MERS Coordinator. E

Behavior/Activity: Execute assigned tasks, assess progress, and make necessary adjustments

Competency: Incident Action Planning (C11); Manage Resources (C19)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

52. Ensure that assigned tasks and expectations for the operational period are reasonable and accurate. I

53. Hold personnel accountable for execution of assigned tasks. I

54. Delegate specific authority based on the assigned tasks to assigned subordinates. I

55. Make adjustments in response to new information, changing conditions, or unexpected obstacles. I

56. Request additional resources or release surplus resources. I

57. Address logistical problems that subordinates report. I

58. Gather and analyze information to validate each subordinate’s report of accomplishments. I

59. Make appropriate decisions and/or adjustments based on analyzed and validated information. I

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60. Ensure that the work completed is consistent with direction and policy. I

• Immediate supervisor’s direction • FEMA policies

61. Keep assigned personnel informed of changes. I

62. Notify immediate supervisor of personnel status changes when they occur. I

63. Make recommendations for next operational period to immediate supervisor. I

Behavior/Activity: Ensure all relevant information is exchanged during mission briefings and debriefings

Competency: Decision Making & Judgment (C7); Communication-Verbal (C4)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

64. Attend scheduled briefings as required. I

65. Brief subordinates on information relevant to their mission. I

• Concept of the operation • Discuss safety considerations or hazards situations • Discuss security considerations • Discuss logistics considerations

66. Check mission status with subordinates as appropriate. I

• Current situation • Assessment of work progress • Adjustments needed • Additional resources needed • Reallocation of resources • Safety issues • Security issues • Recommendations and limiting factors

67. Brief immediate supervisor on mission status. I

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Behavior/Activity: Ensure continuity of operations during the transition of duties to a replacement

Competency: Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

68. Negotiate the timing of transition. I

69. Provide for adequate overlap to ensure the efficient transfer of duties. I

70. Brief replacement on current situation. I

71. Ensure that appropriate information is up-to-date. I

• Accurate • Special issues/concerns

72. Ensure that an effective transition of duties is accomplished. I

73. Notify immediate supervisor when the transition is complete. I

Behavior/Activity: Recover properly from an incident or deployment

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

74. Notify MERS Operations immediately after arriving at home station. I

75. Ensure that all personnel prepare and submit the final travel voucher per federal travel guidelines. I

76. Ensure that all personnel prepare and submit to Logistics all vehicle and equipment maintenance forms IAW MERS Detachment SOPs.

I

77. Ensure that reconstitution requests for supplies, basic loads, equipment, and vehicles are submitted IAW MERS Detachment SOPs.

I

78. Ensure that personnel repack, test, and properly store equipment and vehicles IAW MERS Detachment SOPs. I

79. Identify topics, issues, and concerns of potential relevance to the assignment. I

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• There are four separate Evaluation Records available for use, if necessary, each of which correspond to an assignment, either a disaster, a non-disaster incident, or an exercise (see forms that follow).

INSTRUCTIONS FOR COMPLETING THE EVALUATION RECORD

• It is not necessary for a trainee to complete four assignments; however, four should normally be sufficient for an individual to qualify in a position, but if additional assignments are needed, an Evaluation Record can be copied and attached to the PTB.

Complete These Items at the Start of the Evaluation Period:

• Evaluator’s Name: Evaluator enters name here (Print).

• Incident/disaster/exercise position title: Enter the evaluator’s incident/disaster/exercise position title.

• Evaluator’s office address and phone: Self-explanatory.

• Record Number: The Record Number listed in the upper left corner of the Evaluation Record identifies the evaluator of a particular incident. This number should be placed in the column labeled “Record #” in the PTB for each task performed satisfactorily. This number will enable reviewers of the completed PTB to tie the tasks to the evaluator at a specific incident.

• Incident/Disaster/Exercise (Name, Number, Location): Identify the incident/disaster/exercise by name, number, and location.

• Disaster Complexity Level: Enter the Disaster Complexity Level (I, II, or III).

Complete These Items at the End of the Evaluation Period:

• Duration: Enter inclusive dates during which the trainee was evaluated.

• Recommendation: Check as appropriate and make comments regarding the future needs for development of this trainee as appropriate.

• Date: List the date the record is being completed.

• Evaluator’s initials: Initial here to authenticate your recommendations and to allow for comparison with initials in the PTB.

• Evaluator’s Qualification: List your qualification that validates your authority to evaluate and approve successful performance of tasks by the trainee.

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Evaluation Record

TRAINEE NAME

MERS Telecommunications Manager TRAINEE POSITION

Record #1 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #2 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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Evaluation Record

TRAINEE NAME

MERS Telecommunications Manager TRAINEE POSITION

Record #3 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #4 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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FINAL EVALUATOR & CERTIFYING OFFICIAL

Do NOT complete this unless you are recommending the trainee for certification

Verification/Certification of Completed Position Task Book for the Position of

MERS Telecommunications Manager Final Evaluator’s Verification

I verify that __________________________________________________________ has successfully performed all required tasks as a trainee which are documented with appropriate initials in this PTB and should therefore be considered for certification in this position.

Final Evaluator’s Signature and Date

Final Evaluator’s Printed Name, Title, HQ/Region, and Phone Number

Agency Certification

I certify that______________________________________________________________ has met all requirements for qualification in this position.

Official’s Signature and Date

Official’s Printed Name, Title, HQ/Region, and Phone Number

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

MERS Utility Systems Repair Operator Specialist (MEUR)

POSITION TASK BOOK (PTB) ASSIGNED TO:

Individual’s Name, HQ/Region

POSITION TASK BOOK (PTB) INITIATED BY:

Official’s Name, Title, HQ/Region

Date PTB Initiated

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 1

FEMA has developed Position Task Books (PTBs) based on the National Incident Management System (NIMS), FEMA doctrine, and the FEMA Incident Management Handbook (IMH).

Each PTB lists a general description of an observable behavior/activity followed by the competency and the associated performance requirements written as tasks for the specific position in a format that allows a trainee to be evaluated. Successful performance of all tasks, as observed and recorded by an evaluator, is required prior to a recommendation that the trainee be certified as qualified in the position. Evaluation and confirmation of the individual’s performance of all tasks may involve more than one evaluator and can occur on incidents such as disasters, emergency declarations, special events, and exercises. Some tasks are required to be performed on a disaster. It is important that all tasks be critically evaluated and recorded by each evaluator.

INTRODUCTION

This PTB has been issued by the certifying official or a Training Unit Leader/Specialist on an incident with approval from the certifying official. Issuance by the certifying official indicates that the trainee is qualified in the required FQS position(s) for this PTB to be initiated. The issuance section of the PTB (i.e., the official’s signature on the cover page) documents the initiating of the PTB and that the trainee meets the required prerequisites. It is the discretion of the certifying official as to whether or not to issue a PTB.

ISSUING AUTHORITY

DEFINITIONS

• Behavior/Activity: A description of an observable behavior (work activity) that allows the grouping of similar tasks necessary to perform the specific behavior. Incident management, incident support, and program subject matter experts have developed behaviors for all incident management and incident support positions.

• Competency: An observable, measurable pattern of a knowledge, skill, ability, behavior and/or other characteristic that an individual needs to perform the behavior/activity and associated tasks. A competency specifies what skill set the person needs to possess to do the task(s) successfully. A competency forms the basis for position specific training, position task books, job aids, and other performance-based documents.

• Task: A specific description of a behavior/activity that is necessary for the successful performance in a position which must be demonstrated. Tasks within the PTB are numbered sequentially; however, the numbering does NOT indicate the order in which the tasks need to be performed or evaluated.

• Indicators: The bullets under each numbered task are examples or indicators of items or actions related to the task. The purpose of the bullets is to assist the evaluator in evaluating the trainee. The evaluator should also refer to the Evaluator’s Guide that lists further behavioral examples which will assist in assessing the trainee’s performance. The bullets are not all-inclusive. Evaluate and initial ONLY the tasks. DO NOT evaluate and initial each individual bullet.

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Codes have been developed to identify the required environment in which a specific task must be successfully demonstrated. The code represents the lowest in the hierarchy at which the task can be signed off as successfully completed. These codes are arranged in the following hierarchy:

CODES

Hierarchy Code Definition

Highest D - 1

D - 2

D - 3

Declared Disaster (Stafford Act incident which includes Major Disaster and Emergency Declarations).

I A Non-Stafford Act Incident (i.e., Federal to Federal Support; FEMA is not the lead Federal agency). This includes pre-declaration surge activities.

Lowest E

An event, such as a National Special Security Event (NSSE) OR an organized, pre-planned exercise or simulation approved by the Certifying Official or higher authority.

A task may be signed off at the specified level or at any higher level.

Disasters are classified as Level I, II, or III with Level I representing the largest and most complex. In this PTB these levels are associated with the “D” in the code column. Each task has one of the above codes listed in the Code column associated with the task.

The Evaluator’s Guide provides performance indicators for the evaluator’s use when assessing the trainee’s performance and determining if an employee has satisfactorily performed each of the tasks listed in a PTB. The competency listed in the PTB under each behavior/activity contains a reference number that links to the Evaluator’s Guide. For example, listed below is a sample behavior/activity and competency listed in a PTB:

EVALUATION

Behavior/Activity: Ensure readiness for assignment prior to deployment Competency: Dependability (C8)

The Evaluator’s Guide lists the competencies in numerical order which correspond to the number referenced in the PTB. For example, when looking at the Evaluator’s Guide for performance indicators concerning Dependability, the Evaluator will see the following:

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1. Certifying Official is responsible for:

RESPONSIBILITIES

• Identifying trainees based on agency requirements and strategic goals. • Issuing the Position Task Book and ensuring that the trainee meets all required prerequisites. • Providing opportunities for evaluation and/or making trainees available for evaluation. • Explaining to the trainee the purpose and process of the PTB as well as the trainee’s

responsibilities. • Tracking progress of the trainee. • Confirming PTB completion. • Certifying the trainee for those positions falling within their certification authority (all non-

typed positions below the Unit Leader in the Logistics, Planning, and Finance/Administration Sections; and all positions below the Division/Group Supervisor and Task Force Leader within the Operations Section).

• Recommending certification of the trainee for those positions not falling within their certification authority.

2. The Trainee is responsible for:

• Reviewing instructions in the PTB. • Providing the evaluator with background information pertinent to the position. • Satisfactorily completing all tasks within 3 years from the date of the first task being

evaluated. • Provide a copy of the completed PTB to the certifying official for review and initiation of the

certification process. • Retaining the original PTB in personal record.

3. The Evaluator is responsible for:

• Being qualified in the position being evaluated.

C8. Dependability

Definition: Takes personal responsibility for work; looks at an individual’s ability to be seen as reliable, steady, responsible and committed in relation to everything they do for themselves and others; can be relied upon to be punctual and to follow through with assignments.

• Conscientious, thorough, accurate, and reliable when performing and completing job tasks;

• Shows commitment/dedication and accountability in one's work, and follows through on all projects, goals, aspects of the work;

• Completes assigned tasks on time and with minimal supervision; • Arrives prepared for work; • Fulfills all commitments made to peers, co-workers, and supervisor; • Completes work in a timely, consistent manner; works hours necessary to complete

assigned work; is personally responsible. • Keeps commitments - committed to doing the best job possible.

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• Meeting with the trainee and determining past experience, current qualifications, and desired objectives and goals.

• Reviewing tasks with the trainee. • Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s

responsibilities. • Accurately evaluating and recording demonstrated performance of tasks. Initialing and

dating completion of the tasks shall document satisfactory performance. • Documenting unsatisfactory performance in the Evaluation Record. • Completing the Evaluation Record.

4. The Final Evaluator is the evaluator of the trainee when the final tasks in the PTB are completed. If only one evaluator signs off on all of the tasks in the PTB, then that individual is also the final evaluator. This individual will ensure that all tasks have been initialed and is responsible for:

• Signing the Final Evaluator’s Verification Statement when all tasks have been initialed by an evaluator.

5. Incident Training Unit Leader (when assigned) is responsible for:

• Issuing a PTB to the trainee that does not have one after contacting the Certifying Official for approval of the selection and confirmation that the trainee meets all required prerequisites.

• If the PTB is issued at the incident site, then the Incident Training Unit Leader is further responsible for:

o Identifying and assigning an evaluator who can provide a positive experience for the trainee, and make an accurate and honest appraisal of the trainee’s performance;

o Explaining to the trainee the purpose and processes of the PTB, as well as the trainee’s responsibilities;

o Confirm participants’ understanding of their roles/responsibilities in FQS process;

o Tracking progress of the trainee and conducting progress reviews as appropriate; o Identifying incident evaluation opportunities; o Conduct final incident FQS trainee interview; o Submit final FQS training unit package at close-out and forward to the HQ

Response Training Unit.

6. A Certifying Authority is the FEMA official who has direct reporting responsibility to the FEMA Administrator and has authority to certify FEMA personnel as qualified in identified positions. He/she is responsible for:

• Certifying on the PTB that the trainee has completed all requirements for the position. • After certification, return the PTB to the individual for their personal records.

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 5

Behavior/Activity: Ensure readiness for mission prior to deployment

TASKS TO PERFORM

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

1. Obtain material and personal items necessary for the deployment. E

• Personal and health items in accordance with (IAW) Mobile Emergency Response Support (MERS) Detachment standard operating procedures (SOPs) for a period of 30 days

• Federal Emergency Management Agency (FEMA) badge • Common Access Card (CAC) • Commercial Driver’s License (CDL) • Passport • Shot records • Government credit card(s)

2. Obtain the mission briefing. E

• Concept • Timeline • Requirements • Safety • Security • Routes • Logistics • Communications • Command and control (C2) • Weather • Any special instructions IAW MERS Detachment SOPs

3. Prepare vehicles and equipment according to MERS Detachment checklists and SOPs. E

4. Obtain the convoy briefing IAW convoy MERS Detachment SOPs. E

5. Review and conform to Chapter 2 of the Incident Management Handbook (IMH), “Common Responsibilities,” as it applies to the MERS.

E

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Behavior/Activity: Understand, use, and comply with ICS concepts principles and processes

Competency: Incident Command System Concepts (C12)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

6. Demonstrate appropriate level of ICS knowledge. E

• Organizational structure • Principles • Positions

7. Use common terminology. E

Behavior/Activity: Follow established safety and security procedures outlined in MERS Detachment SOPs

Competency: Adhere to Security Procedures (C1); Implement Workplace Safety (C10)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

8. Recognize potentially hazardous situations commonly associated with working around MERS vehicles and equipment. E

9. Recognize potentially dangerous conditions that exist in and around the mission location, and report them to the supervisor and/or Detachment Safety Officer.

E

10. Safeguard and secure property and equipment at all times. E

11. Demonstrate a knowledge of Communications Security (COMSEC) principles and report procedures for violations. E

Behavior/Activity: Practice effective and appropriate interpersonal communication and team behavior

Competency: Communication-Verbal (C4); Interpersonal Skills (C14)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

12. Demonstrate professional and appropriate verbal communication consistently. E

13. Demonstrate professional and appropriate non-verbal communication consistently. E

14. Ask clarifying questions to ensure accurate understanding of any mission request or requirement. E

15. Be an effective team player. E

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16. Always refer questions from non-FEMA personnel to the FEMA Helpline or applicable recovery center for assistance. E

Behavior/Activity: Establish and maintain positive and ethical behavior

Competency: Ethics & Integrity (C9)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

17. Maintain a high standard of ethics required of federal employees that is consistent with FEMA core values. E

18. Demonstrate sensitivity to cultural diversity, race, gender, disabilities, sexual orientation, and other individual differences according to the Under Secretary of Homeland Security’s nondiscrimination policy.

E

19. Exhibit appropriate public stewardship of taxpayer dollars. E

Behavior/Activity: Conduct pre-deployment inspection of the heating, ventilation, and air conditioning (HVAC) system

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

20. Maintain preventive maintenance plans, procedures, and checklists for HVAC equipment. E

21. Implement preventive maintenance plans, procedures, and checklists for HVAC equipment. E

22. Assemble and package equipment, tools, and consumables needed for equipment deployed. E

Behavior/Activity: Support resource movement operations

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

23. Assist with unscheduled maintenance. E

24. Demonstrate an understanding of convoy SOPs. E

25. Assist with convoy fueling operations. E

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Behavior/Activity: Provide mobile HVAC system capability

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

26. Perform an external and internal site survey. E

• Coordination with power controller • Distance from building • Entry points • Physical routes for duct layout

27. Install the HVAC system. E

• Install the supply and return building-entry ductwork • Install interior ductwork

28. Operate and maintain the HVAC system. E

• Scheduled maintenance • Unscheduled maintenance • Monitor air quality • Ordering HVAC-related supplies

Behavior/Activity: Maintain and repair equipment-based environmental control units (ECUs)

Competency: Knowledge of Program & Technical Protocols (C15)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

29. Maintain and repair mobile shelter-mounted ECUs. E

• Scheduled maintenance • Unscheduled maintenance

Behavior/Activity: Transition mission requirements and/or transition to home station effectively

Competency: Planning & Organizing (C20)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

30. Assist the MERS Coordinator to obtain and disseminate information for MERS departure and or transition requirements. E

31. Help identify and solicit the appropriate information needed for transition or departure. E

32. Draft and send applicable reports before, during, and after transition and or departure. E

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 9

Behavior/Activity: Recover properly from the incident or deployment

Competency: Dependability (C8)

TASK CODE RECORD NUMBER

EVALUATOR INITIALS

33. Notify MERS Operations when arriving at home station. E

34. Prepare and submit the final travel voucher per federal travel guidelines. E

35. Prepare and submit to Logistics all vehicle and equipment maintenance forms IAW MERS Detachment SOPs. E

36. Prepare and submit all reconstitution requests for supplies, basic loads, equipment and vehicles IAW MERS Detachment SOPs. E

37. Repack, test, and properly store equipment and vehicles IAW MERS Detachment SOPs. E

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FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 11

• There are four separate Evaluation Records available for use, if necessary, each of which correspond to an assignment, either a disaster, a non-disaster incident, or an exercise (see forms that follow).

INSTRUCTIONS FOR COMPLETING THE EVALUATION RECORD

• It is not necessary for a trainee to complete four assignments; however, four should normally be sufficient for an individual to qualify in a position, but if additional assignments are needed, an Evaluation Record can be copied and attached to the PTB.

Complete These Items at the Start of the Evaluation Period:

• Evaluator’s Name: Evaluator enters name here (Print).

• Incident/disaster/exercise position title: Enter the evaluator’s incident/disaster/exercise position title.

• Evaluator’s office address and phone: Self-explanatory.

• Record Number: The Record Number listed in the upper left corner of the Evaluation Record identifies the evaluator of a particular incident. This number should be placed in the column labeled “Record #” in the PTB for each task performed satisfactorily. This number will enable reviewers of the completed PTB to tie the tasks to the evaluator at a specific incident.

• Incident/Disaster/Exercise (Name, Number, Location): Identify the incident/disaster/exercise by name, number, and location.

• Disaster Complexity Level: Enter the Disaster Complexity Level (I, II, or III).

Complete These Items at the End of the Evaluation Period:

• Duration: Enter inclusive dates during which the trainee was evaluated.

• Recommendation: Check as appropriate and make comments regarding the future needs for development of this trainee as appropriate.

• Date: List the date the record is being completed.

• Evaluator’s initials: Initial here to authenticate your recommendations and to allow for comparison with initials in the PTB.

• Evaluator’s Qualification: List your qualification that validates your authority to evaluate and approve successful performance of tasks by the trainee.

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12 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

Evaluation Record

TRAINEE NAME

MERS Utility Systems Repair Operator Specialist TRAINEE POSITION

Record #1 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #2 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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21 November 2011, Revised MERS UTILITY SYSTEMS REPAIR OPERATOR SPECIALIST (MEUR)

FEMA INCIDENT MANAGEMENT POSITION TASK BOOK 13

Evaluation Record

TRAINEE NAME

MERS Utility Systems Repair Operator Specialist TRAINEE POSITION

Record #3 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

Record #4 Evaluator’s name (Print):

Incident/disaster/exercise position title:

Evaluator’s office address & phone:

Disaster/Incident/Event-Exercise (Name, Number, Location) Disaster Level

Duration

to

The tasks initialed & dated by me have been performed under my supervision in a satisfactory manner by the above-named trainee. I recommend the following for further development of this trainee. ______ The individual has successfully performed all tasks for the position and should be considered for certification. ______ Not all tasks were evaluated on this assignment and an additional assignment is needed to complete the evaluation. ______ The individual is deficient in the performance of tasks identified below and needs further training prior to additional

assignment(s) as a trainee.

Deficiencies noted (List Competency and Task #):

Date: ____________________________ Evaluator’s initials: ________________________

Evaluator’s qualification:___________________________________________________________

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14 FEMA INCIDENT MANAGEMENT POSITION TASK BOOK

FINAL EVALUATOR & CERTIFYING OFFICIAL

Do NOT complete this unless you are recommending the trainee for certification

Verification/Certification of Completed Position Task Book for the Position of

MERS Utility Systems Repair Operator Specialist Final Evaluator’s Verification

I verify that __________________________________________________________ has successfully performed all required tasks as a trainee which are documented with appropriate initials in this PTB and should therefore be considered for certification in this position.

Final Evaluator’s Signature and Date

Final Evaluator’s Printed Name, Title, HQ/Region, and Phone Number

Agency Certification

I certify that______________________________________________________________ has met all requirements for qualification in this position.

Official’s Signature and Date

Official’s Printed Name, Title, HQ/Region, and Phone Number