Felix Petersen (Amen) – Grow the F*** up? How to Raise Your Service Properly
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Transcript of Felix Petersen (Amen) – Grow the F*** up? How to Raise Your Service Properly
Is it working?
“We’ve had over a Million
Downloads?”
“We have 100k Users”
Customer XYZ loves it
“Did you see the article on us
on TC?”
ADDICTIVE +
VALUABLE
NON-ADDICTIVE +
VALUABLE
NON-ADDICTIVE +
NON-VALUABLE
ADDICTIVE +
NON-VALUABLE
VALU
E
Stickyness
Using Cohort Retention:
-> True measure for traction -> Helps you chase value instead of vanity -> Helps you focus -> Helps you test and manage features