Feedback - B.S. Abdur Rahman Crescent-Institute of · PDF fileApollo Tyres, M/s. TENB, M/s....

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Page 1 of 25 Feedback Mechanisms

Transcript of Feedback - B.S. Abdur Rahman Crescent-Institute of · PDF fileApollo Tyres, M/s. TENB, M/s....

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Feedback 

Mechanisms

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The Feedback Mechanisms prevailing

at the University

 The development of any organization,

especially an University, heavily depends upon a

well functioning feedback system. It requires a

thorough preparation to initiate, launch and

implement the feedback system. This university has

been practicing a 3600 feedback system

accommodating all the stake holders including staff,

students, alumni, employers and parents, for many

years, to help the individuals and organization as a

whole, to improve the performance and

effectiveness.

STAFF: The university has made it a practice to

conduct all faculty meeting, once in a

month, preferably on a third Saturday,

where the ways and means of

enhancing the curriculum, academic

discipline, Teaching Learning process,

Research and Extension activities are

discussed.

During such meetings, the individual

faculty members express their honest

opinion on the teaching learning process, research and extension

activities and the same would be debated and discussed.

The appropriate suggestions are put forward to the respective councils for

implementations.

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The faculty members get representations in the Board of Studies,

Academic Advisory Committee and Academic Council, where the staff

members are getting ample opportunities to give feedback, on both

curriculum and teaching learning process.

Based on the feedback obtained during the teaching learning process, a

course teacher is empowered to revise the contents of the course after

obtaining a formal approval from the Chairman, Board of Studies.

STUDENTS: Whenever a course is offered by the department, the students would be

required to give the feedback at the following intervals.

• First feedback after the first class committee meeting but before the

first continuous assessment test.

• Second feedback during the middle of the semester

The first feedback comprises of 10 questions including salient points on the

Course Presentation by Teachers, Approach and Teaching-Learning Process.

These questions will provide input for initial corrections in the teaching-learning

process, to make the process more effective.

The final feedback consists of 2 parts viz., Part A - on the Course Teacher and

Part B - on the course.

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The part A consists of four subsections viz.,

i. Presentation skills of the course teacher ii. Approach adopted by the course teacher iii. Effectiveness of teaching - Learning iv. Evaluation

Part B consists of 5 questions on the usefulness and nature of the course and a provision for qualitative evaluation.

The student’s feedback on the staff will find a place in the performance

appraisal scoring system (PASS) of the individual faculty member and the

same is evaluated for the sanction of increments and additional increments.

When the feedback of a staff is not encouraging, he/she will be counselled by

the Head of the Department.

When the faculty performance index “Faculty Performance Index (FPI)” is

below a prescribed value, either the increment will not be sanctioned or the

faculty will be required to give an explanation for the poor performance.

The students feedback on Curriculum, Teaching, Learning and Evaluation will

be discussed in the appropriate forums like Department all Faculty meeting,

Board of Studies, Academic Advisory committee and Academic Council.

ALUMNI: As the alumni is found to be the

brand ambassador(s) of our

institute, the feedback, of the

alumni is given, due

considerations.

This university enjoys a strong

and healthy association with the

Alumni Club.

A formal exit feedback is

conducted by the Alumni

association regularly at the end of completion of program study at this university.

The consolidated feedback report would be submitted to the university officials

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for taking cue of the positive performances and scope for improvement.

The alumni has active representation in the school level Advisory Council.

As an innovative measure, one of our Alumni Mr. K. Bhaskar was made as a

member of “Academic Council of B.S. Abdur Rahman University”.

EMPLOYER: The Board of Studies of various departments / schools are invariably represented

by one employer, who is normally a senior industrial expert.

Employer feedback on the programs offered are given due significance and

accordingly, the contents of the program are modified / revised

Some of the industrial experts representing the Board of Studies are belonging to

M/s. Apollo Tyres, M/s. TENB, M/s. Ford India, M/s. Dynaspede, M/s.Mahindra

Consulting Engineers, M/s. WABCO, M/s. Cognizant Technology Solutions, etc.

Recently, an industrial meet was organized by this university in which 70 CEOs /

Senior Executives have participated and have given their impressions / feedback

about the institution performance.

The employers also make representation in the various school level advisory

committees, in which the attainment of program outcome, teaching-learning

process etc., are discussed.

PARENTS: As an important stake holder of this

system, the parents feedback are

also obtained and analyzed. Some of the parameters

accommodated in the parents

feedback, include quality of

teaching, students’ discipline, sports

facilities, lab facilities, examination

system, student activities such as

transport, library, internet facilities, wi-fi etc.

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The parents of the students whose performance in the continuous assessment

test is poor are counseled individually and their feedback are also give due

consideration.

In addition, parents meeting are also conducted by the individual department and

their suggestions are received in the right spirit.

By virtue of the composition of school advisory committee, parents are also

members of the committee.

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Analysis of Students Feed Back on Campus Facilities  

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Analysis of Parents’ Feed Back on Campus Facilities 

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RATING BY THE ALUMNI (On Scale of 1 to 5) 

 Alumni Rating (2010-2013) No .of Respondents: 505

Mode of First Employment (2010-2013)

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Alumni Rating (2006-2009) No .of Respondents: 71

Mode of First Employment (2006-2009)

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Alumni Rating (2002-2005) No .of Respondents: 20

Mode of First Employment (2002-2005)

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Alumni Rating (1998-2001) No .of Respondents: 08

Mode of First Employment (1998-2001)

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Alumni Rating (1988-1989) No .of Respondents: 04

Mode of First Employment (1988-1989)

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QUESTIONNAIRE FOR FEEDBACK

FEEDBACK FROM PARENTS 

The B.S. Abdur Rahman University is constantly working for an all round

improvement in its teaching and learning process, in order to give the maximum

benefit of the resources to the students. The Parents and Guardians of our

students are an important part of the various stake holders and we value their

feedback to improve the services offered at the University. Hence, this

questionnaire is submitted to you to kindly fill it and send back to us. We shall

carefully evaluate every feedback and use the same to introspect and try to

improve on the different areas of service. Kindly submit before 20th October

which can be dropped in the box kept at library or handed over to the Head of the

Department (HOD) / send by mail to [email protected] PARENT FEEDBACK FORM You choose the University because of (you may choose any or all)

(a) its vicinity and location       

(b) reputation as a disciplined institution 

(c) environment and ambience 

(d) affordable fee structure 

(e) recommended by an Alumni 

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Please rate the University from parent’s perspective (tick one box for rating)

1 Minimum 5 Maximum

1 2 3 4 5 1. Scrutiny of the Ward 2. Discipline 3. Quality of Teaching 4. Extra curricular activities 5. Campus atmosphere 6. Sports facilities 7. Laboratory facilities 8. Examination system 9. Student amenities such as Bus, WiFi, Library, etc.

10. Any specific suggestion for improvement in about 50 words.

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STUDENTS’ FEEDBACK ON CAMPUS FACILITIES 

(This feedback form should be filled by (√) mark and handed over to the respective Class Advisor / Head of the Department) Name : ………………………………………………………………………………

RRN ……………………………………

Department /

School :

……………………………………………………………………………..

Programme .………………………………………. …… Year…….. Section……….

Please rate the campus facilities in 1 to 5 point scale.

1 2 3 4 5

1. The Cleanliness and Ambience in Campus

2. Security Arrangement

3. Library Facility

4. Internet Facility (Wi-Fi)

5. Canteen Facility

6. Transport Facility

7. Sports Facility

8. Medical Facility

9. Overall Impression

Suggestions if any: …………………………………………………………………..................

………………………………………………………………………………………………………

Signature

1 Minimum 5 Maximum

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ALUMNI FEEDBACK  

Name of the Alumni : Degree/year obtained :

B.Tech. M.Tech. MCA MBA Ph.D. Year Current Employment: Designation and Name and address of the Company Your Feedback : 1. First Job Campus Placement Self effort (tick) 2. Your opinion, please rate Rating 1 - Minimum 5- Maximum 1 2 3 4 5

(a) Campus environment    

(b) Teaching standards    

(c) Quality of Lab Training     

(d) Student amenities     

(e) Assessment & Examination  System 

(f) How would you rate  the teachers? 

(g) How would you rate this   Institution? 

(h) Public perception of Institution (i) Placement efforts of the  

University   

Please mail your response in a week’s time as the University would need this data for NAAC Accreditation.