February 26, 2014

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Living60A directory for seniors in Burnaby and New Westminster

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February 2014

An all-inclusive retirement neverlooked better… you should see us now!

Come and discover the fresh, elegant spaces of Amica at Rideau Manor. Beautifully designed to give you the luxury of a first class hotel combined with the services and programs that enhance your active, independent lifestyle.

Suites starting as low as $2,180.00 per month.To book your private tour please call 604.291.1792

~ Full Service Dining Room serving nutritious hot meals daily~ Sky Lounge with pool table and computers~ Fireside Lounge and Pub~ Library with computer and web access~ Wellness & Vitality™ Centre and Programs~ mPOWER™ Fitness programs

Amica at Rideau Manor A Wellness & Vitality™ Residence1850 Rosser AvenueBurnaby, BC V5C 5E1604.291.1792 • www.amica.ca

~ Salon and Spa Services~ Elegantly designed Independent Suites~ VITALIS™ Assisted Living Services~ Private Outdoor patios and gardens~ Guest suites~ Underground parking

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Luxurious Amenities and Pampered Services Included

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Living60 3

Welcome to Living 60+, your information source for so many things in the community, with a focus on the needs of residents 60 years old and above.

This guide is designed to pro-vide an easy-access list of helpful resources, a great tool you can keep by the phone for quick reference.

Inside you’ll find everything from how to get help with tax preparation, where to get health information to where to go to get more involved in the com-munity.

The NewsLeader wants to give special thanks to City of Burnaby’s Citizen Support Services, Burnaby Seniors Outreach Services Society and in New Westminster the Senior Services Society—three agencies that provide a fantastic range of services in their respective cities.

Besides the directory, there are also several articles to help you live life to the fullest.

We hope you enjoy this maga-zine and find it useful.

Welcome to Living 60+

INDEXExercise is good, at any age ...........................page 5Great workshops in the community ..................page 6Time to break silence about abuse ...................page 7Keeping things Better at Home ........................page 8Nutrition and aging .................................... page 10Health Services ........................................ page 16Services for the disabled ............................. page 17Meals on Wheels ....................................... page 19Shop-by-phone groceries ............................. page 19Housing information ................................... page 19Care facilities .......................................... page 20Hearing challenges: The Trouble with Treble ..... page 28

#205 - 5066 Kingsway, Burnaby604-434-2070

www.lloydhearingsolutions.ca

New place, familiar faceNew place, familiar face

NEW LOCATION!#205–5066 Kingsway, Burnaby, BC V5H 2E7

604-434-2070

Stuart Lloyd Owner & Hearing

Instrument Practitioner

Over 43 years of serving the Burnaby community! Same dedicated team, brand new location. Formerly Sears Hearing Clinic, Lloyd Hearing Solutions will continue to provide the same friendly and professional service you know and trust!

Our Services• Locally owned and operated• Top notch, professional service• High quality products• Competitive pricing to

suit your budget • Free underground parking

at rear of building • Voted Best of Burnaby Hearing

Centre for 15 years in a row!

(formerly Sears Hearing Clinic)

We look forward to seeing you soon!Call today for a free hearing assessment!

GRAND OPENING JULY 8, 2013

(formerly from Sears Hearing)

STUART LLOYDOwner & HearingInstrument Practitioner

New PlaceFamiliar Face!

New Patients Welcome Call today for a FREE hearing assessment!

We are a second generation family owned and operated business built on integrity trust and professionalism. Providing you with best service, best staff, competitive pricing and high quality products.

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Exercise, is good, at any ageAddressing common concerns about exercise after 50

Exercise is an essential ele-ment of a healthy lifestyle. Including exercise in your daily routine can lower your risk for diabetes, heart disease and stroke, and exercise can even sharpen mental acuity, reduce anxiety and improve mood. But as beneficial as exercise can be, many men and women, particularly men and women over the age of 50, who have not laced up their sneakers in years are hesitant to begin an exercise regimen for a variety of rea-sons, potentially putting their long-term health at risk.

According to the National Institute on Aging, the fol-lowing are a few points men

and women should know as they attempt to improve their physical fitness with a more active lifestyle.

• Exercise is safe even if you have not been physically active in a long time. Many older men and women worry that suddenly embracing physical fitness after years of inactivity may be detrimental to their health. But that’s only true if men and women don’t exercise caution at the outset of their routines. When beginning the routine, take things very slowly at first. When strength training, start off with very little weight so your muscles can grow acclimated to the motions and you can get the exercises down pat. As you grow more comfortable and your body starts to feel more up to the challenges of daily exercise, you can begin to gradually alter your cardio-

vascular and strength training workouts to make them more challenging.

• Exercise can make existing medical conditions more man-ageable. Men and women over the age of 50 who have preex-isting medical conditions are likely to find that exercise alle-viates rather than exacerbates their physical problems.

• Exercise reduces fatigue, so sitting around to preserve strength is not effective. Exercise improves strength and energy levels, so sitting on the sideline to preserve your strength is counterproduc-tive and could lead to serious medical problems. While get-ting adequate rest and giving your body ample time recover from physical activity is essen-tial, your body won’t benefit by avoiding exercise to pre-serve your strength. However,

even moderate physical activ-ity performed on a regular basis can reduce fatigue.

• No one is too old to exer-cise. It’s not uncommon for men and women in their gold-en years to think they are too old to exercise. Some may feel that their toned down work-outs cannot possibly be mak-ing much of an impact thanks to the physical limitations old age has put on their bodies, while others may think it’s unwise for someone in their 70s or 80s to be physically active. But no one is too old to exercise, as exercise helps the body stay strong and fit even when you can no longer max out on the bench press or squat hundreds of pounds. Scaling back your exercise routine will be necessary as you get older, but that does not mean you cannot still ben-efit from physical activity.

Where History Comes to Life

Thanks to our partners:

6501 Deer Lake Ave | 604-297-4565 | burnabyvillagemuseum.ca

Stroll down the streets of a 1920s village exploring at your own pace. Period-costumed townsfolk welcome visitors and give demonstrations in many of the homes, businesses and shops. Popular stops include the blacksmith, the print shop, the garden at the farmhouse and the general store.

A whirl on the historic 1912 C.W. Parker Carousel is an exciting must for every visitor. Amenities include picnic tables, a gift shop and an ice-cream parlour that offers a menu of light meals and snacks. The site is wheelchair accessible.

Summer Season: Tuesday-Sunday plus Statutory Holidays May 3-September 1, 11am-4:30pm

Join us for free family fun on these Market Mondays:May 19 (Victoria Day) | August 4 (BC Day) | September 1 (Labour Day)

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ACCESSING BURNABY COMMUNITY RESOURCES FOR FAMILY CAREGIVERS

Learn about community resources related to dementia, food and nutrition, home support, transportation, how to navigate Burnaby Home Health Services, end of life care, and more.

Wednesday, March 5th, 7 - 9 p.m. Confederation Seniors Centre, 4585 Albert St., Burnaby.

With gerontologist Katherine Willett, BSOSS in partnership with Vancity Burnaby Heights. To register: 604-877-7063.

HOUSING OPTIONS FOR THE ELDERLY…AND SOME FUNDING OPTIONS

Understand housing options when an older person is no longer able to live in their home. Options include Supportive Housing, Assisted Living, and Residential Care. Providers include government/public, non-profits and the private sector. Learn some ways to fund the cost of seniors housing from the sale of a home and/or personal resources.

Saturday, April 5th, 10 am - 12:30 p.m. Confederation Seniors Centre, 4585 Albert St., Burnaby.

With K. Willett, BSOSS & Keith Hazell, Vancity Manager Retirement Tax & Estate Planning. In partnership with BSOSS and Vancity Burnaby Heights community branch

To register 604-877-7063.

6TH ANNUAL FAMILY CAREGIVERS INFORMATION & SPEAKERS FAIR

More than 20 exhibitors, and five speakers. Drop-in for awhile or stay for the whole event.

Saturday, April 26, 10 a.m. - 2 p.m.. Holiday Inn Express Metrotown, 4405 Central Blvd., Burnaby

No registration required – just drop in!

FAMILY (UNPAID) CAREGIVER EDUCATION SERIES

This education series, reserved for Burnaby family caregiv-ers, examines how unpaid family & friend caregivers can better care for themselves, discusses community resources - including Fraser Health Authority programs -, housing options, demen-tia, end of life care, and more. With gerontologist Katherine Willett.

Saturdays, 10 am – noon, May 24, 31, June 7, and 14.At Vancity Burnaby Heights. Registration for entire four ses-

sions required: 604-734-3054

FAMILY CAREGIVERS SUPPORT GROUP A self-help support group where you can share emotions and

experiences, exchange practical information with others, and create a network for mutual support.

Meets every other Saturday, 10 am – 12 p.m. At Holdom & Lougheed. Facilitated by gerontologist Linda Comba. 604-291-2258

Helpful spring workshops in the communityFollowing are some workshops in March and April:

5291 Grimmer St., Burnaby

604.568.5563thePoppyResidences.com

Come and Enjoy:• 1 Bedroom - 1 Bedroom & Den• Suites with Balconies• 24/7 Security • Home Cooked Meals• Recreation Activities & Poppy Bus Outings• Housekeeping • Guest Suites• Access to Legion Club 83 Activities• Near Metrotown and Services

Call Donna for your personal tour.

SUITESSTILL

AVAILABLEWe Call It Home

We offer a full range of quality denture services• Complete Dentures • Partial Dentures • BPS Dentures

• Implant Dentures • Immediate Dentures • Relines & Repairs.

DENTURIST

TRASKDENTURE CLINIC

4616 Imperial StreetBurnaby 604-437-7916Warren Trask, RD

• B.P.S. Precision Complete and Partial Dentures • Relines & Repairs

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NEW PATIENTS

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Lookbetter

feelgreat!

Have you lost the self-confi dence in your smile? Do you think there is something missing in your smile? Are

you unsure about treatment options? We have been successfully serving the Lower Mainland since 1983.

4616 Imperial St, Burnaby604-437-7916

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By Rana DhattContributed

Burnaby Multicultural Society’s Elder Abuse Awareness program helps serve those seniors who gra-ciously served their respective communities, nurtured their families, helped educate their children and contributed to society over their working years.

Unfortunately, some of these seniors now find them-selves with little or no voice and suffer from elder abuse today. This abuse occurs in most cases at the hands of their own children, and in other cases by family mem-bers, friends, neighbours, landlords, caregivers or strangers in the community where they live.

With the onset of an aging baby boomer wave, the pro-jected population of people aged 65 and over living in the Metro Vancouver and Sea to Sky area by 2027 will be over 610,000. In other words, according to a report on CKNW, we are adding 1,200 new seniors to the 65+ age bracket day by day in Canada.

Despite these staggering demographic statistics, it is actually difficult to describe the extent of elder abuse in our society. It is estimated that more than 80 per cent of abuse may go unreported. With the senior population

expected to increase by 30 per cent in the next decade, elder abuse will probably increase proportionally if we do not become more proactive and put in place measures to com-bat it.

Burnaby Multicultural Society (BMS) has been pro-viding Elder Abuse Awareness to the community for preven-tion and outreach. There is a two-fold purpose of this campaign: to make the com-

munity at large aware that elder abuse exists in many ways, shapes and forms, and also to serve notice to cur-rent and would-be perpetra-tors that society will not turn a blind eye to elder abuse. Abusive actions like causing financial hardship on a senior, physically harming a senior or keeping a senior in isolation is unacceptable and will not be tolerated.

Since the launch of the

BMS’s campaign, there has been an overwhelming response. A number of clients have come forward to identify abuse and seek help.

Through the success of the campaign, BMS is at a turning point as a society and wants to take the next step and help seniors who’ve had the courage to speak up. Currently there is no direct government helpline for seniors and no single provin-cial ministry, similar to the Ministry of Children and Families that has the author-ity to investigate abuse cases.

BMS would like to see this change but for now has pledged to continue to empower people to speak up and voice concerns around elder abuse. In the absence of a direct authority charged with combating elder abuse, there are counsellors and resources available to assist those in distress.

There is a lot more abuse out there with more than 20 per cent of seniors living alone. Seniors, as well as oth-ers who witness abuse, are urged to “break the silence” and seek assistance.

The ultimate goal is “for all seniors to live with dignity and respect in a safe environ-ment.”

• Rana Dhatt is the CEO of Burnaby Multicultural Society.

Time to ‘break the silence’ about abuse

Seniors, and others who witness abuse, are urged to ‘break the silence’ and seek assistance.

feel bet ter, work bet ter, l ive bet ter5172 Kingsway (@ Royal Oak), Burnaby • 604-432-1442 • www.relaxtheback.com • [email protected]

R E L A X T H E B AC K ®

specializing in products that are all about getting

comfortable, feeling better and living well.

Come see why so many doctors recommend us to their patients.

Perfect Chair Zero-Gravity Recliner by Human Touch

The Angle by Back Support Systems

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Seniors are an important and growing part of our commu-nity. To ensure that seniors can continue to live independently in their own homes, the Better at Home Program provides non-medical support to assist with daily tasks.

Funded by the Government of B.C. and managed by the United Way of the Lower Mainland, Better at Home is offered in up to 68 communities in British Columbia.

Citizen Support Services is the lead agency in Burnaby, and in New Westminster the program is offered through Seniors Services Society.

The program offers rides to appointments and light house-keeping provided by home support agencies.

In Burnaby, MOSAIC is also a partner assisting in referrals from non-English speaking seniors.

To qualify for either of the services, you need to be a Burnaby or New Westminster resident, over 65 years of age and living independently with few supports.

Fees for Better at Home services are determined on a sliding scale, based on ability to pay.

For further information about the program please check out the website www.betterathome.ca or in Burnaby call Michele Wilson, coordinator of Burnaby Better at Home at 604-297-4877.

In New Westminster, call 604-520-6621 or email [email protected].

Keeping things Better at Home

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604 525 1414-

VANCOUVER115 370 E Broadway604 875 8590

Chequing, Savings, Mortgages, Loans & Friendly Advice.

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WINE-MAKING MEDALS3855 Canada Way, Burnaby

604-434-WINE (9463)www.thefermentedgrape.com

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All-inclusive senior living community where growing doesn’t get old.

www.shannonoaks.comBaptist Housing | Enhanced Seniors Living | Since 1964

Keep Growingat Shannon Oaks

Vancouver 2526 Waverley Avenue | 604-324-6257

Call now for a complimentary lunch and tour 604-324-6257

Experience the endless possibilities of social, educational, recreational and entertainment opportunities.Come spend a day with us, you’ll love life at Shannon Oaks.

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Nutrition is important for people of all ages, but it’s espe-cially important for men and women over the age of 50, who can dramatically improve their quality of life by eating a well-balanced diet filled with vitamins and nutrients.

Though that may seem like common sense, research has shown that men and women in this age group, who are often referred to as “Baby Boomers,” are not necessarily as healthy as they may seem.

A recent study found that baby boomers are less healthy than the generation that immediately preceded them, tending to be more likely to have higher levels of hypertension, diabetes and high cholesterol.

The following are a few ways men and women over 50 can alter their diets so their bodies are getting what they need to live long and healthy lives well into their golden years.

• Balance your diet. When changing your diet, be sure to include plenty of protein and carbohydrates. Protein maintains and rebuilds muscles, which is especially important for aging men and women who might find themselves unable to keep up with the physical demands of everyday life as well as they used to. Including ample low-fat protein, which can be found in fish, eggs and low-fat dairy among other foods, will aid in muscle recovery, benefitting aging athletes as well as those men and women over 50 who recently started exercising as a means to regaining their physical fitness.

Nutrition and aging go hand-in-hand

Please see next page

We can’t always see it,

but we know

it’s there...

It comes in many forms

Diversity BC - Burnaby Multicultural Society6255 Nelson Avenue, Burnaby, BCTel: 604-431-4131 Ext: 24email: [email protected]: www.diversityBC.ca

• Physical Abuse• Financial Abuse

• Emotional Abuse• Neglect

This project is funded by government of Canada’s New Horizons program.

Government Gouvernementof Canada du Canada

We can’t always see it,

but we know

it’s there...

It comes in many forms

Diversity BC - Burnaby Multicultural Society6255 Nelson Avenue, Burnaby, BCTel: 604-431-4131 Ext: 24email: [email protected]: www.diversityBC.ca

• Physical Abuse• Financial Abuse

• Emotional Abuse• Neglect

This project is funded by government of Canada’s New Horizons program.

Government Gouvernementof Canada du Canada

SAFE CARE provides your loved one with the Best Home Care Services:

RN On-Call 24/7 Live-In CaregiverWound Care Personal CareAlzheimer Care Meal PreparationPalliative Care Medication ReminderRespite Care HomemakingMobile Foot Care Transportation

ICBC Claims Accepted • DVA Provider

Call 604-945-5005 for FREE In-Home Consultation

www.safecarehomesupport.ca

Your Safety and Comfort is our Number One PriorityYour Safety and Comfort is our Number One Priority

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Carbohydrates are also an important part of a balanced diet, as they are a great source of energy that can help men and women stay active well past the age of 50. Carbohydrates found in fruits, grains and vegetables are the most beneficial, as these contain valuable vitamins, minerals and nutrients.

• Don’t denounce dairy. Dairy is a great source of calcium, which promotes strong bones and teeth. Men and women over the age of 50 want their bones to be as strong as possible because aging is one of the strongest risk factors for osteoporo-sis, a potentially debilitating medical condition in which loss of tissue causes bones to become brittle and fragile.

• Cut back on sodium intake. Cutting back on sodium intake can be very beneficial, especially for men and women over the age of 50, who are at greater risk of diabetes, hypertension and chronic kidney disease. Processed foods, soups, canned goods, salad dressings, condiments such as mustard and ketchup, and breakfast cereals are just a few of the many products that may contain alarming amounts of sodium. That’s important to note, as excess sodium increases blood pressure by holding excess fluid in the body. That excess fluid puts an added burden on the heart, potentially increasing a person’s risk of stroke, heart failure, osteoporosis, cancer, and kidney disease. The problem with cutting back on sodium is that salt is so often relied on to make foods taste better, and many people find salt-free foods bland. But the rewards of reducing sodium intake are so significant that it’s worth making the adjustment, espe-cially for men and women over the age of 50.

Cut back on sodium⫸ continued from previous page

A Place to call Home

Seton Villa provides seniors with affordable supportive housing — your own suite with the support you need. Income eligibility required.• caring atmosphere • 24hr staf� ng• chef prepared meals • activity programs• housekeeping & laundry servicesResidents are responsible to directtheir own care & mobility needs. We cannot accommodatewheelchairs or scooters.

Tours are held one Sunday each month – call to con� rm date & book your tour in advance

3755 McGill St. Burnaby(1/2 block off N. Boundary Rd.)

604-291-0607www.setonvilla.com

SETON

3755 McGill St. Burnaby

SVILLASUITES

AVAILABLE

File Name: RCC - Seniors Directory AdSize: 6.75" wide x 4.5" high (half page) Fonts used: Picture info: Artist: Shauna McClung (604) 961-5867

VERSION

2Feb.14.14

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Owned & Managed by

New West’s favourite shopping destination.Shop over 40 stores with lots of free parking at 6th & 6th, New Westminster.

NEW WESTMINSTER409 - 301 E. Columbia St.604.553.4952

Working with your Physician for Better Hearing.

Hear what you’ve been missing.

Get to know your local audiologists.

Call today to schedule your Free Hearing Test.Enjoy our Fully Refundable 90 Day Trial period. No Money Down for the first 21 days.

BURNABY NORTH3815 Hastings St.604.299.4370

BURNABY METROTOWN1698 - 4500 Kingsway604.434.6446

Susan MarynewichDoctor of AudiologyNew Westminster

Oticon Intiga model shown

See how discreet hearing aids can be.

Dr. Herman Li Registered AudiologistBurnaby

mainlandhearing.com

Working with your Physician for Better Hearing.Working with your Physician for Better Hearing. Receive up to

$1000 offon a pair

of hearing aids*OFFER EXPIRES March 31, 2014

*Offer valid for private clients only. Maximum allowable discount is $1000 off a pair of hearing aids.

Must purchase by March 31, 2014. Discount based on product selected. Some restrictions

apply. This offer cannot be combined with any other offer, rebate or previous purchase. See clinic for details.

WCB, VAC and other third party coverage exceptions.

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EMERGENCY NUMBERS AND KEY CONTACTSAMBULANCE911

FIRE911

PoLICE911

NoN-EMERGENCY604-294-7922 (Burnaby RCMP)

604-525-5411 (New Westminster Police)

CITY SERVICESBURNABY CITY HALL604-294-7944 TTY: 604-294-7308

4949 Canada Way, Burnaby

NEw wEsTMINsTER CITY HALL604-521-3711

511 Royal Avenue, New Westminster

sENIoRs sERvICEs soCIETY604-520-6621

750 Carnarvon Street, New Westminster

Based in New Westminster, this organization provides supports and housing for seniors who live independently.

• Out and About

• Lunch Program

• Support Calls

• Shop by Phone Grocery Program

• Shopping Trips Program

• Income Tax Clinic

CITIZEN sUPPoRT sERvICEs604-294-7980

111-4940 Canada Way, Burnaby

Programs provided by City of Burnaby, Citizen Support Services.

• Gadabouts - Outings for the Elderly

• Lunch Program

• Phone Buddy Program

• Shop by Phone Grocery Program

• Shopping Buddies Program

• Volunteer Visitor Program

GROCERIESFor most updated information on distribution locations:

GREATER vANCoUvER FooD BANK604-876-3601, www.foodbank.bc.ca

Distribution locations:

SOUTHSIDE COMMUNITY CHURCH

7135 Walker Ave., Burnaby 604-526-0244

Hours: Every Tuesday except social assistance week.

9:30 to 11 a.m.

ST. TIMOTHY’S CHURCH

4550 Kitchener St., Burnaby 604-299-6816

Hours: Every Thursday except the week social assistance is distributed. Noon to 1 p.m.

WEST BURNABY UNITED CHURCH

6050 Sussex Ave., Burnaby 604-876-3601

Hours: Every Friday except the week social assistance is distributed. 10 to 11 a.m.

SHILOH-SIXTH AVENUE UNITED CHURCH

1111 Sixth Avenue, New Westminster, 604-876-3601

Hours: Every Wednesday, except the week social assistance is distributed. 11 to 12:30 p.m.


www.lloydhearingsolutions.caNew place, familiar faceNew place, familiar face


604-434-2070














Over 21 years of serving theBurnaby community with their hearing needs


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COMMUNITY LUNCH PROGRAMWEST BURNABY UNITED CHURCH604-434-47476050 Sussex Avenue, BurnabyFree community lunch.Hours: Tuesday, 12 to 1 p.m.

SENIORS SERVICES SOCIETY

In New Westminster on Fridays, the Seniors Services Society has a bus pick up older adults from home and take them to a restaurant for lunch. There is a minimal charge for this program, clients cover the cost of their own meal. Call 604-520-6621.

EDUCATION AND LIBRARIESBURNABY SCHOOL DISTRICTCONTINUING EDUCATION604-296-6901

www.burnabyce.com

Offers many different courses. Many are half

price if you are 65 years or older. Just show

your Gold CareCard.

NEW WEST SCHOOL DISTRICTCONTINUING EDUCATIONwww.SD40.bc.ca, under programs tab

Offers many different courses.

SFU CONTINUING STUDIES778-782-8000, [email protected]

www.sfu.ca/liberal-arts

Every semester the SFU Liberal Arts and 55+ Program offers non-credit courses at the downtown Harbour Centre building and Surrey City Centre Library for anyone 55 or older, regardless of educational background.

COMMUNITY CENTRED COLLEGEFOR THE RETIRED604-517-8732

www.cccrburnaby.org – for course calendar and regis-

tration form. Courses in computers, art, music, languag-

es, creative writing, genealogy, forensic science, bridge

levels 1 and 2, technology courses for seniors, flower

arranging, and community concerns for people 55 years

or older. Classes are 9 a.m. to 3:30 p.m., Monday to

Friday.

LIBRARIESHOME LIBRARY SERVICEThis is a free service if you are a resident who must remain at home for three months or more due to poor health, physical weakness, poor eyesight or physical disability, or if you are a senior and do not have transportation to a library.

BURNABY: 604-436-5423, www.bpl.bc.ca

NEW WEST: 604-527-4650, www.nwpl.ca

PUBLIC LIBRARIES BURNABY

Bob Prittie Metrotown Branch (main branch)

604-436-5400

6100 Willingdon Avenue

Cameron Branch 604-421-5454

9523 Cameron Street

Tommy Douglas Branch 604-522-3971

7311 Kingsway

McGill Branch 604-299-8955

4595 Albert Street

NEW WESTMINSTER

New Westminster Public Library

716 Sixth Avenue, 604-527-4660, www.nwpl.ca

920 Ewen Avenue, Queensborough

FINANCIAL HELPFEDERAL HELP WITH MONEYCANADA PENSION PLAN (CPP)1-800-277-9914 TTY: 1-800-255-4786

www.servicecanada.gc.ca or www.hrsdc.gc.ca

You can apply if you live in Canada, are 60 years or

older, and have paid into CPP while you were working.

If the pensioner has died, the surviving wife or husband

can also apply.

GUARANTEED INCOMESUPPLEMENT (GIS)1-800-277-9914, TTY: 1-800-255-4786

www.servicecanada.gc.ca

You can apply for GIS if you live in Canada and are

receiving Old Age Security but your income is not

enough to live on.

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OLD AGE SECURITY (OAS)1-800-277-9914 TTY: 1-800-255-4786


You can apply if you are a Canadian or a legal resident,

and are 65 years or older. It doesn’t matter if you have

other income or funds, but you must have lived in

Canada for 10 years.

OAS SPOUSE’S ALLOWANCE1-800-277-9914 TTY: 1-800-255-4786


You can apply if you are between 60 and 65

years old, have lived in Canada for 10 years,

and are married to someone who is getting OAS.

SENIOR’S SUPPLEMENT1-866-866-0800

www.mhr.gov.bc.ca/programs/other.htm#ss

The Senior’s Supplement is a monthly payment

provided by the Province of British Columbia. It

ensures a conditionally guaranteed income level

for B.C. residents receiving federal Old Age

Security and Guaranteed Income supplement or

federal allowances.

WIDOWED SPOUSE’S ALLOWANCE1-800-277-9914 TTY: 1-800-255-4786


You can apply if your husband or wife has died, you

are between 60 and 65 years old, have lived in Canada

for 10 years, and have a low or modest income. Call for

information and application forms.

BUS PASS1-866-866-0800 (press 4 then 3)

www.bctransit.com/regions/vic/fares/bcbuspass.cfm

SHELTER AID FOR ELDERLYRENTERS (SAFER)604-433-2218

www.bchousing.org

SAFER is a non-taxable rent subsidy program for people

60 years or older and are currently paying more than

30% of their income towards rent. To be eligible, seniors

65 years or older must be renting, be entitled to receive

Old Age Security, and have lived in BC for one year prior

to applying.

IMPERIAL PHARMACY

WE CARE About YouR HEALtH. WE CARE About YouR kIds HEALtH.

WE ARE PRoud to not sELL tobACCo.

• Wide Variety of Non-Prescription Pharmacy Products, Vitamins and Herbs

• Diabetic Supplies

• Accepting Most Extended Health Plans

• EAsY Transfer of Prescriptions

• FREE Blister Packing

981 Carnarvon St, New Westminster | 604.523.6767Mon - Fri 9am - 6pm • Sat 9am - 2:30pm • Sun 9am - 1:30pm

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HEALTH SERVICES

ABUSE

ADULT INFORMATION ABUSE NETWORK (BURNABY/NEW WEST)www.bccrns.ca

For questions or concerns about a specific adult who is being abused or neglected, contact the following designated agencies:

BURNABY HOME HEALTH604-918-7447

BURNABY MENTAL HEALTH604-453-1900

COMMUNITY LIVING BC(BURNABY OFFICE)604-660-8124

BC CENTRE FOR ELDER ADVOCACY AND SUPPORT604-437-1940

BURNABY MULTICULTURAL SOCIETY604-431-4131

CLINICS AND REHABILITATION

HEALTHY HEART CLINIC

For people with heart disease or at a high risk of getting

heart disease, the Healthy Heart Program has

supervised exercise programs. You can speak with a

professional dietitian and get information on food and

nutrition. There are weekly classes about heart health.

Call the below numbers for more information.

Burnaby Hospital: 604-412-6440

Royal Columbian Hospital: 604-528-5073

WESTERN INSTITUTE FOR THE DEAF AND HARD OF HEARING

604-736-7391 TTY: 604-736-2527

www.widhh.ca

Trained staff give advice and hearing tests. The

centre has recycled hearing aids and special

equipment for the deaf and hard of hearing. Sign

language and interpreting services available.

Services in Cantonese, Mandarin and French.

Y.M.C.A. HEALTHY HEART PROGRAM

(Cardiac Prevention and Rehabilitation)

604-521-5801

www.vanymca.org

For people who have heart disease or are at a high risk

of getting heart disease, the YMCA has supervised exer-

cise programs. A doctor’s referral is required and there

is a reduced monthly fee for seniors.

DENTAL CAREBRITISH COLUMBIADENTAL ASSOCIATION604-736-7202

www.bcdental.org

The association provides information on gum disease,

crowns, bridges and dentures. You can also get

information about dentists who are taking new

patients.

U.B.C. DENTAL CLINIC604-822-2112

You can get dental work done at a discount.

VANCOUVER COMMUNITY COLLEGEDENTAL HYGIENE CLINIC604-443-8499

You can have your teeth cleaned at a reduced rate.

VANCOUVER COMMUNITYCOLLEGE DENTURE CLINIC604-443-8500

This clinic makes full and partial dentures at a

reduced rate.

HEALTH PROTECTIONCOMMUNITY CAREFACILITIES LICENSING604-918-7683

Licensing officers inspect adult and child care

facilities such as care homes and daycares.

They deal with complaints regarding these

facilities.

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BC MINISTRY OF HEALTHPHARMACARE604-683-7151

www.gov.bc.ca/pharmacare

BC NURSELINE811

www.healthlinkbc.ca

Provides 24-hour, confidential health

information and advice. Speak to a registered

nurse from 5 p.m. to 9 a.m. every day.

COLLEGE OF PHYSICIANSAND SURGEONS OF BC604-733-7758

www.cpsbc.ca

Names of local family doctors taking new patients.

TAX INFORMATIONAND ASSISTANCE

FREE HELP WITH YOURINCOME TAX RETURNSeniors 55+ with low income may obtain assistance

filing income tax forms during the month of March.

For more information call:

Cameron Recreation Centre 604-297-4456

Tommy Douglas Library 604-292-3902

Burnaby Neighbourhood House 604-431-0400

CANADA REVENUE AGENCY (CRA)1-800-959-8281

www.cra.gc.ca

HOME OWNER GRANT FOR SENIORS604-294-7350

www.burnaby.ca

If you are a B.C. resident living in your own home, and

paying property taxes on that home,you can apply for

a Home Owner’s Grant (HOG). This grant reduces the

property tax you have to pay. Apply in May-June.

PROPERTY TAX DEFERRAL

If you are 55 or older, living in your own home and

cannot afford property taxes, or if you are a widow or

widower of any age living on your own, you can delay

payment of the taxes until you sell your home.

BURNABY: 604-294-7350, www.burnaby.ca

NEW WESTMINSTER: 604-527-4550, newwestcity.ca

SERVICES FOR THE DISABLED

BURNABY COMMUNITY CONNECTIONS204-2101 Holdom Avenue

604-299-5778

www.burnabyinfo.com

HANDYDART SERVICE604-575-6600

Transportation for seniors and people with

disabilities who cannot ride on the bus. You

must arrange for this service at least three

working days ahead. Phone the above number

for information about cost and hours of service.



specializing in products that are all about getting

comfortable, feeling better and living well.

Come see why so many doctors recommend us to their patients.

Zero-Gravity Recliner with lift assist

Cybertech Adjustable Back Brace

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GOVernment OF BC BUS PASS PrOGrAm1-866-866-0800

A universal bus pass for unlimited travel on

your conventional transit system is available to

seniors and persons with a disability on a limited

income.

VOLUNTEER SERVICES

CItIZen SUPPOrt SerVICeS604-294-7980, www.burnaby.ca

These programs are provided by City of

Burnaby, Citizen Support Services.

• Gadabouts - Outings for the Elderly, Lunch Program, Phone Buddy Program, Shop by Phone Grocery Program, Shopping Buddies Program, Volunteer Visitor

BUrnABy neIGhBOrhOOd hOUSeburnabynh.ca

A great place to get involved and meet new friends.

Welcoming Volunteers for the BNH welcoming committee or as a senior outreach ambassador

For more information call Katherine at 604-431-0400.

mInIStry OF heALthAnd SenIOrS InFOrmAtIOn1-800-465-4911

www.seniorsbc.ca

Information on seniors’ programs and benefits.

SCreenInG mAmmOGrAPhyPrOGrAm OF BC (BreASt SCreenInG)604-877-6200

www.smpbc.ca

Women 40-79 should be tested for breast

cancer at least every two years. An appointment

is required. Doctor’s referral is not necessary,

but you must have a family doctor. Staff will

give the results to your doctor, and to you.

StrOKe CLUBSNORTH BURNABY STROKE RECOVERY CLUB

604-561-8898

Meetings at Confederation House on Wednesdays, 10

a.m. to 1:15 p.m.

SOUTH BURNABY STROKE RECOVERY CLUB

604-561-8898

Meets at Edmonds Community Centre, on

Fridays. Hours: 10 a.m. to 1 p.m.

HOSPITALSAND AMBULANCE SERVICE

BUrnABy hOSPItAL604-434-4211

rOyAL COLUmBIAn hOSPItAL604-520-4253

FrASer nOrth LIFeLIneOF FrASer heALth604-517-8617

www.lifeline.ca

Provides a personal medical alarm response

system designed for individuals living at home

with medical conditions. Help available 24

hours a day, 365 days a year. Reasonable fee.

MEDICAL EQUIPMENTAND SUPPLIES

BCIt/teChnOLOGyFOr IndePendent LIVInG1-866-326-1245

www.bcits.org

Help with electronic control of things in the

home, such as lights, television, telephone. This

service is for severely disabled persons. The

equipment is loaned to qualified applicants.

the CAnAdIAn red CrOSS SOCIetyeQUIPment LOAn SerVICe604-522-7092 or 604-709-6600

Equipment (canes, crutches, raised toilet seats,

bath boards, bedpans, wheelchairs, walkers,

etc.) is available for up to 3 months.

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SENIORS SERVICES SOCIETY604-520-6621

750 Carnarvon St., New Westminster

www.seniorsservicessociety.ca

A a non-profit agency located in New Westminster dedi-

cated to supporting older adults. Broad range of non-

medical services support seniors to live independently.

BURNABY SENIORS OUTREACHSERVICES SOCIETY604-291-2258, 105-2101 Holdom Ave.

www.bsoss.org

Nonprofit society dedicated to promoting the well-being

of seniors through support of their peers. Provides out-

reach and information and referral services to seniors.

BURNABY NEIgHBORHOOd HOUSE Do you know a senior who doesn’t get out much?

Contact Elizabeth ( Outreach Coordinator ) for more information: 604-431-0400. Web: burnabynh.ca

HOME SERVICES

GROCERIESdAIRYLANd HOME SERVICE1-800-667-1228 or 604-421-4663

www.morethanmilk.ca

SHOP-BY-PHONE gROCERY PROgRAM604-294-7980

Provided by City of Burnaby and Citizen Support

Services. If you are elderly or have a disability,

you can order groceries by phone. A volunteer will

do the shopping at a local supermarket, and the

store will deliver it C.O.D.

MEALSMEALS ON WHEELSVolunteers deliver meals to residents who are unable or

have difficulty cooking due to age, illness, or disability.

BURNABY: 604-299-5754, mealsonwheels-burnaby.com

NEW WEST: 604-520-6621

REPAIRSSENIOR CITIZENS’ REPAIR SERVICES604-529-1100

Seniors or people with disabilities who live

in their own homes or apartments can get

plumbing, electrical, painting, minor repairs,

wallpapering and some gardening done. The work

is guaranteed. There is a charge for materials and

transportation, and a small amount for labour.

HOME ADJUSTMENTSHOME IMPROVEMENT ASSISTANCE PROgRAMSwww.seniorsbc.ca/housing/homeowner

Helps seniors with low income to pay for changes in their homes. (for example, ramps, handrails, easy-to reach work and storage areas, press-down door handles, grab bars and seats for the bath or shower.)

HOUSING INFORMATION

AFFORdABLE HOUSINg SOCIETYChaffey Lane 604-521-0818

Ridgelawn Gardens 604-521-0818

www.affordablehsg.com

NON-PROFIT SENIORS’ HOUSINgApartments for seniors and/or people with

disabilities. If you are 55 years or older and you

qualify, the society makes sure that the rent will not

be more than 30% of your income.

In Burnaby non-profit societies look after these buildings:

North Burnaby:

• Salishan (seniors only - not for disabled)

604-421-1466

• Seton Villa 604-291-0607

www.setonvilla.com

• Swedish Canadian Manor

604-420-3222

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Housing information (continued)

south Burnaby:

• Catherine Anne Court 604-433-2218

www.reddoorhousing.org

• Concordia Court 604-436-1225

• Dania Home (care facility) 604-299-2414

• Dania Lodge/Carl Mortensen Manor

(independent living) 604-299-2250

• Dania Manor (assisted living) 604-299-1370

• Fairhaven 604-435-0525

• Finnish Manor 604-434-2666, www.finncarebc.ca

• Kingsway Court (seniors only - not for disabled)

604-434-3724

• New Chelsea Society 604-874-6255

www.newchelsea.ca

• Nikkei Seniors’ Health Care and Housing Society

604-777-5000

• New Vista 604-525-3288

• Poppy Residence (Legion) 604-568-5563

CARE FACILITIESNon-profit societies look after these buildings:

BurnaBY:

CATHERINE ANNE COURT (7273 17th Ave.)

604-431-9225 www.reddoorhousing.ca

CHELSEA HEIGHTS (204 Alpha Ave.)

604-874-6255, www.newchelsea.ca

CONCORDIA COURT (5550 Beresford Ave.)

604-436-1225

DANIA HOME CARE FACILITY (4279 Norland Ave.)

604-299-2414

DANIA LODGE/CARL MORTENSEN MANOR (INDEPENDENT LIVING) (4035 Norland Ave.)

604-299-2250

DANIA MANOR (ASSISTED LIVING) (4279 Norland Ave.)

604-299-1370

FAIR HAVEN UNITED CHURCH HOMES

(7557 Sussex Ave.) 604-435-0525

FINNISH MANOR (3460 Kalyk Ave.)

604-434-2666, www.finncarebc.ca

KINGSWAY COURT (5560 Inman Ave.)

604-434-3724

NEW VISTA SOCIETY ADULT DAY CARE

7550 Rosewood Street, Burnaby

604-527-6000 ext. 159, www.newvista.bc.ca

NIKKEI SENIORS’ HEALTH CARE AND HOUSING SOCIETY (6680 Southoaks Cr.)

604-777-5000

neW Westminster:

BUCHANAN LODGE (409 Blair Avenue)

604-522-7033

KIWANIS CARE CENTRE (35 Clute Street)

604-525-6471

QUEEN’S PARK CARE CENTRE (315 McBride Blvd)

604-520-0911

WILLIAM RUDD HOUSE (315 McBride Boulevard)

604-517-8640


www.lloydhearingsolutions.caNew place, familiar faceNew place, familiar face


604-434-2070















OUR SERVICES Comprehensive testing and consultations • Batteries and accessories • Custom music/noise protection Swim molds • Latest digital technology • 60-day trial periods

Quality products priced sensibly to suit your budget and lifestyle

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SENIORS SERVICES SOCIETY604-520-6621, www.seniorsservicessociety.ca

Staff and volunteers give information on low cost

housing, and other housing programs in the Lower

Mainland. They also give information on other

services for seniors.

BC HOUSING MANAGEMENTCOMMISSION101-4555 Kingsway, Burnaby

604-433-2218, www.bchousing.org

Subsidized housing is available for seniors who are

55 years or older, families with a minimum of two

people, urban singles or people with special needs

who live independently and qualify for a disability

pension, or cannot work because of a disability. You

must be a BC resident and have a gross household

income below a yearly amount, set by CMHC.

Visit our showroom at#8 - 320 STEWARDSON WAY, NEW WESTMINSTER

Hours Mon-Fri 9am-5pm • Sat 10am-4pm

604.526.3746WWW.FLOORSMODERN.COM

FLOORS MODERNSince 1948

SALES & INSTALLATION COMMERCIAL & RESIDENTIAL FLOORING

Hardwood | Carpet | Laminate Vinyl | Ceramic | Cork | Area Rugs

FREE IN-HOME ESTIMATES! CALL TODAY!

FLOORS FOR MODERN LIFE

THANK YOU FOR VOTING US YOUR FAVOURITE FLOORING STORE

IN NEW WESTMINSTER1PLACE2013

Have you reached your Pharmacare deductible?

• Carrying a large inventory of Amoena and Trulife Breast forms and Lymphedema sleeves and gloves

• Online Pharmacare

• Providing service in English, Mandarin & Cantonese

For service in Mandarin call: 778-988-8850

You may be eligible for a new form and sleeve.Call for more details.

www.burnabyorthopaedic.com

#302 - 4900 Kingsway,Burnaby

604-436-6092

Proudly serving Burnaby and the surrounding area

for 20 years.Come by our o� ce, conveniently located in the Metrotown area,

above the Korean Exchange bank at Nelson & Kingsway,

to see our large variety of products to keep you

on the move.

• Breast Prosthetics• OsteoArthritis knee braces

• Custom and o� the shelf foot orthotics• Compression stockings

• Most items covered under extended bene� ts

• Service provided in English, Cantonese and Punjabi

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HoUSINg INfoRMATIoN (coNT’d)

BC NON-PROFIT HOUSINGASSOCIATION604-291-2600 www.bcnpha.ca

CONGREGATE HOUSINGIf you are a senior, you can rent an apartment where

you can get help with house cleaning and be served

meals in a dining area. The following Burnaby buildings

have these services:

Abbeyfield House Burnaby 604-205-9350

Amica at Rideau Manor 604-291-1792

PUBLIC TRUSTEE

PUBLIC GUARDIAN & TRUSTEE OF BC604-660-4444 www.trustee.bc.ca

Helps people who unable to look after their own affairs.

A Welcoming Placefor Seniors Join us for

Friday Programs:ESL Conversation Club: 10amSenior’s Together Group: 10:30am to 1pm (includes light lunch $3 followed by activities)

Wednesday Programs:12noon – 3pm Social activities led by seniors

Seniors Outreach:Do you know a senior who doesn’t get out much? Put them in touch withElizabeth our Outreach Coordinator at 604-431-0400 Join the BNH welcoming seniors committee or become a volunteer outreach ambassador. Call for more information.

The Neighbourhood House is a great place to get involved and meet new friends! For more information call Katherine at 604-431-0400

SOUTH LOCATION4845 Imperial St,

Burnaby604-431-0400burnabynh.ca

You can help make

a difference in our

community

It’s the Expertise & Dedication of our Ostomy Nurses that Sets us Apart! 2004—8th Avenue, New Westminster, BC, V3M 2T5 Phone: 604-522-4265 Toll Free: 1-888-290-6313 Web: ostomycareandsupply.com

Christina Arden Muriel Andy Laurie Lisa

For the last 30 years, we have been the largest supplier of ostomy products in British Columbia

There is no such thing as “one size fits all” in ostomy care! Having regular leaks, skin irritations, or sores around your stoma is NEVER a normal part of

living with an ostomy!

As the only ostomy supplier with 9 ET/Ostomy Nurses working 6 days a week (by appointment), we believe that selling ostomy supplies is MUCH MORE

than selling you a box of product. It means giving you the RIGHT product that is RIGHT for YOU!

New patients are constantly amazed how much more relaxed, knowledgeable and “normal” they feel even after just one visit! We are part of your

ostomy support system for as long as you have your ostomy, whether you have recently had surgery or have had your ostomy for many years.

Casuals: Lucy, Susan A Susan H

Vital Information Program

Kits are available at the following Burnaby locations during business hours:Burnaby Fire Departments#1 Station - 4867 Sperling Ave.#2 Station - 7578 Edmonds St.#3 Station - 6511 Marlborough Ave.#4 Station - 2326 Duthie Ave.#5 Station - 4211 Hastings St.#6 Station - 3620 Brighton Ave.#7 Station - 3151 Gilmore Diversion

Lougheed Town Centre Customer Service Centre9855 Austin Avenue

Life Labs#302 - 3965 Kingsway324 South Gilmore Avenue#101A - 4695 Hastings St.

nformation Program

Kits are available at the following Burnaby locations during business hours:Burnaby Fire Departments

Are you a VIP?

The VIP is a FREE program available to Burnaby residents and has been designed to provide pertinent medical information about your physical or mental condition to personnel in case of an emergency.

Each kit contains a plastic container that holds a medical information form, a VIP sticker designed to alert emergency personnel that you are participating in the VIP program and a detailed page of instructions.

The VIP program is sponsored by the Burnaby Fire Department, City of Burnaby, Lougheed Town Centre, Life Labs and the Burnaby NewsLeader. Brought to you by the Burnaby Fire� ghters Charitable Society.

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ARTS & RECREATION

CITY OF BURNABYRECREATIONCREDIT PROGRAMwww.burnaby.ca 604-320-2227

searchwords: recreation credit

Low-income seniors can apply for credits that

can be used at any Burnaby Parks, Recreation

and Cultural Services facility for programs and

admission services. Application forms are available

at all Burnaby Parks, Recreation and Cultural

Service facilities.

COMMUNITY CENTRESBONSOR RECREATION COMPLEX

604-297-4597, 6550 Bonsor Avenue, Burnaby

CAMERON RECREATION COMPLEX

604-297-4456, 9523 Cameron Street, Burnaby

CONFEDERATION COMMUNITY CENTRE

604-294-1936, 4585 Albert Street, Burnaby

EDMONDS COMMUNITY CENTRE

604-297-4838, 7433 Edmonds Street, Burnaby

WILLINGDON COMMUNITY CENTRE

604-297-4526, 1491 Carleton Avenue, Burnaby

CENTENNIAL COMMUNITY CENTRE

604-777-5100, 65 East Sixth Avenue, New Westminster

QUEENSBOROUGH COMMUNITY CENTRE

604-525-7388, 920 Ewen Avenue, New Westminster

SWIMMING POOLS

BONSOR RECREATION COMPLEX

604-297-4597, 6550 Bonsor Avenue, Burnaby

C.G. BROWN MEMORIAL POOL

604-297-4520, 3702 Kensington Avenue, Burnaby

EILEEN DAILLY POOL AND FITNESS CENTRE

604-298-7946, 240 Willingdon Avenue, Burnaby

EDMONDS COMMUNITY CENTRE

604-297-4838, 7433 Edmonds Street, Burnaby

CANADA GAMES POOL

604-526-4281, 65 East Sixth Avenue, New Westminster

Proudly supporting New Westminster’s Seniors Citizens

Betty McIntoshCity Councillor

[email protected]

Ken McIntoshRod DrownResearchers

Dr Robert Henry MacLauchlan &Margaret MacLauchlan 1966 Murders

604.619.8455

“ We’re making lives better.

Call today for a FREE Caring Consult. 604-553.3330

Taking CareAttentive visits, delicious meals and light housekeeping.

Enriched CareMedication management and support with life’s essentials.

Vital CareDaily, live-in nursing and end-of-life caring.

www.nursenextdoor.com

Call today for a FREE Caring Consult. 604.553.3330

“ We’re making lives better.

Call today for a FREE Caring Consult. 604-553.3330

Taking CareAttentive visits, delicious meals and light housekeeping.

Enriched CareMedication management and support with life’s essentials.

Vital CareDaily, live-in nursing and end-of-life caring.

www.nursenextdoor.com

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SHOPPING

SHOPPING BUDDIES PROGRAMHelps seniors and people with disabilities with their

personal shopping at local malls.

NEW WESTMINSTER: 604-520-6621 www.seniorsservicessociety.ca

BURNABY: 604-294-7980 www.burnaby.ca/citizensupportservices

THRIFT SHOPS

BURNABY HOSPITAL AUXILIARY THRIFT STORE604-434-6959, 3185 Kingsway

SOUTH BURNABY UNITED CHURCH THRIFT SHOP604-434-8323, www.sbuc.ca, 7591 Gray Avenue

ST. STEPHEN’S ANGLICAN CHURCH THRIFT SHOP604-421-0472, 9887 Cameron St., Burnaby Hours: 3rd Saturday of the month, 10 a.m. to 2 p.m.

Casalinga Food Services provides frozen mealsand desserts delivered to your door.

If you are currently getting meal service, we would like to send you a sample of our home cooked meals at no cost.

• No Preservatives• No Pressed Meat Products

• Gourmet Quality• No Minimum Order

VETERANS & SENIORS

You do not need to settle for poor

quality food!

Call now at 604-939-4396 and let us cook for you | REGISTERED WITH VETERANS AFFAIRS CANADA | Casalingafoods.com

2230 Springer Ave, Burnaby, BC604.888.8811 • www.bcmedequip.com

65 years of combined experience specializing in compression therapy, lymphedema, mobility and accessibility.

65 years of combined experience specializing in compression therapy, lymphedema, mobility

Exceptional Customer Service. Expert Advice.

• Rentals, sales, service and supplies • Registered Nurse on staff• Certi� ed Aging-in-Place Specialist • Compression stockings & arm sleeves• Mastectomy & Lymphedema Supplies • In-home demonstration, trial and � tting available• Private consultation and � tting room• Fully accessible showroom

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THRIFT SHOPS (CONT’D)

SpCA THRIFT SToRe615 12th Street, New Westminster

SAlvATIon ARmy THRIFT SToRe774 Columbia St., New Westminster

THe lITTleST THRIFT SHop305 Cedar St., Sapperton, New Westminster

AROuND THe TOwN

oUTInGS FoR THe elDeRlyThese are bus trips for housebound seniors and those with disabilities to local arts, culture, sporting events and more. Volunteer drivers escort clients to and from the bus or event, and also assist on the outings.

BURnABy - GADABOUTS 604-294-7980

neW WeSTmInSTeR - OUT AND ABOUT

604-520-6621

C M Y CM MY CY CMY K

��

� ��

��

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(604) 433-6634

www.mollymaid.ca

Contact us today for a free in-home estimate:

[email protected]

Dependable Cleaningfrom the Professionals you can Trust!Dependable Cleaningfrom the Professionals you can Trust!

• Customized service to meet your individual needs

• Professionally trained, bonded and insured staff

• Equipment and supplies provided

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SENIOR CITIZENS’ gROupS

BC OLD AGE PENSIONERS’ORGANIZATIONwww.bcoapo.ca

An advocacy group that talks to government about

seniors’ matters. They have branches all over BC.

Anyone who wants to work for the welfare of seniors

can join.

MuNICIPAL PENSION RETIREES’ ASSOCIATIONwww.mpra.ca

The MPRA works on behalf of those receiving a munici-

pal pension to improve benefits. Burnaby District 02

meets and welcomes new members.

Where: Bonsor Centre, Metro Sports Room, 6550 Bonsor St., Burnaby.

Info on dates call: Pam, 604-431-0179.

Come experience the many opportunities to be active, creative and involved!

centuryhouseassociation.com newwestpcr.ca

Century House offers programs and services that promote social connections, lifelong learning, health and well being to enhance the lives of adults 50+.

Dunwood PlaceBeautiful park like setting

The Presbyterian Senior Citizens’ Housing Society

Fully equipped woodwork shop, cafe, hair salon, large covered patio and gazebo in a lush garden setting.

Too many amenities to list. Conveniently located to shopping. Come and tour this exceptional one of a kind facility.

Very reasonable rents.

901 Colborne Street, New Westminster

Seniors Independent Living 604-521-8636

[email protected]

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Ever feel like everyone is mumbling all the time?

By Dr. TeD VenemaContributed

By far the most com-mon hearing loss is called Presbycusis.

It sounds a bit like “Presbyterian,” doesn’t it? Presbyterian means “church of the elders.” “Presby” is Greek for the word “elders.” At about age 40, one has dif-ficulty seeing close up.

This is called Presbyopia, which means “vision of the elders.” Presbycusis means “hearing of the elders.”

At around 65, many people say they can hear, but just have trouble with clarity of speech.

The complaint will be “People are mumbling. I can hear, but just cannot always understand what’s being said.” Conversations one on one, and in quiet, won’t be too dif-ficult.

Hearing problems will occur however, when some-one is speaking from another room, or when the face of the talker cannot be seen, or when there is competing back-ground noise.

Why is this? With Presbycusis, hearing

for low-pitched (bass) sounds is typically better than hear-ing for high-pitched (treble) sounds.

The degree or amount of treble hearing loss does not have to be very much to cause difficulty.

In fact, the treble hearing loss is usually moderate in degree.

The diagram below shows a hearing test (audiogram) com-monly found with Presbycusis, and explains why treble hear-ing loss causes difficulty dis-

tinguishing words that sound alike.

The numbers along the top indicate pitch.

Bass on the left and treble is on the right.

In music, 125 is low C, 250 is middle C, 500 is high C.

As you look toward the right, the numbers continue to double.

Each time they do, the pitch goes up one octave.

Within the range of human hearing, music is relatively low in pitch. Going down the side of the audiogram are decibels of loudness. 0 means very soft, 50-60 is about the loud-ness of normal conversational speech, and 120 is very loud.

Hearing testing is done under headphones.

This way, the left and right ears are tested separately.

Presbycusis: The Trouble with Treble

It only takes a small amount of treble hearing loss to cause difficulty, says Dr. Ted Venema.

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The X’s represent the softest decibel level it took for the left ear to just barely hear all of the octave tones; the O’s represent the same thing for the right ear.

With normal hearing, these would lie along the top, because with very few decibels, all the pitches from low to high would be heard.

Presbycusis usually shows fairly good hear-ing for bass sounds, with a moderate degree of hearing loss for the treble sounds.

Now look at the let-ters of speech across the audiogram. These are laid out as they would be with normal conver-sational loudness.

Note that the speech sounds on the left (all the vowels and some consonants) are louder, and also lower in pitch, than those on the right.

For someone with Presbycusis, these are quite easy to hear.

On the other hand, con-sonants like S, TH, F, K, T, CH, SH are not only higher in pitch, but also quite soft.

Someone with Presbycusis will have difficulty hearing these sounds.

So what? Well, every word has at

least one vowel.

In English, we have only 5-6 vowels (A, E, I, O, U, and sometimes Y).

There are thousands of words but they all have to share some 5-6 different vow-els.

If speech were currency, vowels would be cheap; they’d be the nickels.

Vowels tell only that speech is spoken.

Think about this list of words: Sat, Fat, Cat, Hat,

Chat; all of them share the vowel A; but those soft, high-pitched treble consonants determine what these words are.

People with Presbycusis have difficulty hearing high-pitched treble speech sounds and so they have trouble hear-ing which one of those words was said.

They’ll rely on their eyes and on the context surround-ing the words in question, to

help along in conversation. This can be rather tiring. Is

it any wonder that they feel out of it, and want to simply be left alone?

This is not living the quality of life that they deserve.

We should do something about it. The good thing here is that with good, treble-emphasis hearing aids, we can.

• Dr. Ted Venema is with Mainland Hearing, www.main-landhearing.com.

Hearing aids can address the problem⫸ from previous page

This chart shows the sounds people with presbycusis will have difficulty hearing.



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Burnaby Hearing Centre

Signs of Hearing LossPeople sound like they mumble or they are not clear

Hard to follow conversation in anoisy restaurant or a crowded room

Difficulty understanding some people on the phone

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February 26, 2014

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