February 25 and 26, 2013

1State Information Data Exchange (SIDES)

February 25 and 26, 2013

SIDES Overview


Purpose of the Webinar

• Why and What is SIDES• Who is Using it• Current Statistics• Review of the Various Formats• Review of Code 99• Review of the Administrative Reports• Current SIDES Activities• Review of SIDES Website

2


CY 2011 National UI Benefit Payment Accuracy

UI benefits paid: $ 47.9 Billion

Benefits Overpaid: $ 5.1 Billion (10.67%)

Top Causes of Overpayments:

Working & receiving benefits 32.0% of overpayments $1.6 Billion Dollars

Incorrect Initial Eligibility Determinations (Reason for job loss) 21.1% of overpayments $1.1 Billion Overpaid due to Separation issues


Initial Eligibility Determination Performance

Separation Determination Quality CY 2011

Determinations scoring 95 points or more: 66.4%. (Criterion 75%)

29 States failed to meet the quality criterion

Separation Determination Timeliness CY 2011

Separation Determinations issued within 21 Days: 63.2%*.

41 States did not meet the 21 Day timeliness for Separations

*Nonmonetary Determination Timeliness ALP = 80%


What is SIDES? Computer to computer exchange:

Web Services - SIDES Web Site – SIDES E-Response

Single Point of Contact Secure exchange

Authentication Certificates Encrypted records and files

Data Standards Standard Formats for data elements Edits, Validations, Business Rules

Technical Standards Open design following industry standards Compliant with W3 standards


General SIDES Infrastructure


Benefits of UI SIDES

• Standardization of Information Requests – One format for states and employers

• Faster transit times (outbound and inbound) which reduces time pressure for both states and employers

• Guaranteed receipt/Confirmation of receipt• Improves Timeliness and Completeness of UI Responses

Saving Millions $ in Overpayments, erroneous employer charges, and ultimately UI tax rates.

• Single point of contact for both states and employers• Reduce follow-up phone calls - Increase % of

determinations made w/o further contact.


Benefits of UI SIDES (cont.)

• Electronic storage & retrieval o Reduced amount of postageo Reduced amount of paper generatedo Reduced staffing to handle paper formso Reduced scanning/imaging expenses

• Eliminates legibility concerns of manual forms • Reduces the number of appeals file • Automatic issue creation (Hidden Separations) • Reduced reconsidered determinations


Production Summary – Separation Information

SIDES transactions - Through 1/31/13

1,053,221 requests for separation information

1,019,044 separation responses

Response Statistics – Through 12/31/12

99.95% of cases were timely responses

.04% of cases were late responses

.01% of cases had no response (most due to state duplicate start-up issues)

5.39% are code 99 - Employer has no further information about this Separation

Percent of Amended Responses for 12/2012 – 1.06%

E-Response transactions - Through 1/31/2013

1,394,834 requests posted

68,384 responses


AK

AL

FL

HI

LA

MS

TX

AZ AR

CA CO

GA

ID

IL IN

IA

KS KY

ME

MI

MN

MO

MT

NENV

NM

NY

NC

ND

OH

OK

OR

PA

SC

SD

TN

UTVA

WA

WV

WIWY

PR VI

UI State Information Data Exchange System (SIDES)

Separation Information Exchange

36 In production

1 In production by February 2013

9 In production by December 2013

7 No date/plan

As of January 31st, 2013


AK

AL

FL

HI

LA

MS

TX

AZ AR

CA CO

GA

ID

IL IN

IA

KS KY

ME

MI

MN

MO

MT

NENV

NM

NY

NC

ND

OH

OK

OR

PA

SC

SD

TN

UTVA

WA

WV

WIWY

PR VI


E-Response Employer Website

35 In production

1 In production by February 2013

10 In production by December 2013

7 No date/plan

As of January 31, 2013


AK

AL

FL

HI

LA

MS

TX

AZ AR

CA CO

GA

ID

IL IN

IA

KS KY

ME

MI

MN

MO

MT

NENV

NM

NY

NC

ND

OH

OK

OR

PA

SC

SD

TN

UTVA

WA

WV

WIWY

PR VI


Earnings Verification Exchange

2 In Production

4 In Production by 3/31/2013



As of January 31, 2013


Employer / TPA Status Separation Information - Web Services

Employers / TPAProduction Operations

ADP Inc., Unemployment Compensation Services (California) February 2, 2010

TALX - UC Express June 28, 2011

ADP Inc., Unemployment Group (St. Louis) June 28, 2011

Employers Edge August 20, 2012

Corporate Cost Control March, 2013

Barnett and Associates March 2013

Personnel Planners March 2013

Price Waterhouse Coopers May 2013

Employers Listed Below Expressed Interest in SIDES But have not Communicated an Implementation Date

Mckenzie Chase Management UC Advantage Colorado Hospital Association Sedg Wick CMS Thomas & Thorngren CVS People Link Staffing Solutions JCPenney

Smith and Stillwell US Corp John Deere and Company Wayne County, MISCI Companies Walmart Michigan Hospital Association Linkstaffing

Caterpillar US 4U Alternative Risk Management Paychex Unemployment Cost Control, Inc. UTCA Price WaterHouse Copper People Systems

FAR Management Pre-Employ NSN Employer Services


Governance


SIDESCentral Broker

SIDES E-Response

SIDES Administrative

Web Site

SIDES Infrastructure

Separation Information Application

Earnings Verification Application

State/Employer One Stop Single

Sign- on

Chargeback Notice

Application

Data Exchange Formats / Applications

FUTURE

PRODUCTION

Automated POAs

Application

Nonmonetary Determination

Application

Monetary and Potential Charges

Application

READY

To be Completed

in 2013

UI SIDES Infrastructure and Data Exchange Applications


Separations Format


SIDES E-Response Screen Shots – Separation Information

E-Response Website Welcome Page


Log In Page




Separation Information Requests Screen


Creating a Response



Additional Claimant Information Request



Employment Information



Attachments



Submission



Confirmation



Amending a Submitted Response



Earnings Verification

Format


Earnings Verification Format


Monetary and Potential Charge

Format


Monetary and Potential Charge Format

42State Information Data Exchange (SIDES)42


SIDES Employer Web Site


SIDES Administrative Reports


Additional Updates

• Earning Verification Work Group (CO, GA, NJ, OK, WI)

• User Groups• Web Site Review


Questions

SIDES Information: http://info.uisides.org

Contact: Chris Peretto, SIDES [email protected] or (202) 744-9182

February 25 and 26, 2013

Documents

Transcript of February 25 and 26, 2013