FEBRUARY 2012 - Collins Computing · 2017. 10. 11. · FY12 Cloud CRM for Less Campaign: Customers...
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FEBRUARY 2012
Transcript of FEBRUARY 2012 - Collins Computing · 2017. 10. 11. · FY12 Cloud CRM for Less Campaign: Customers...
FEBRUARY 2012
Resources for Continual Tips
Some Common Backup Mistakes
Data Archiving - CDA
White Paper Notes w/ Screen shots
Questions
Collins Werks Webcasts
Support Expiry Dates
Collins Newsletters
Tips/Tricks
Event Updates
Promotions
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http://www.microsoft.com/dynamics/convergence/houston12/
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Collins Convergence
Customer events!
Collins has a couple of “Discount Codes” to get $300 off current rates!
Common Backup Errors: Backing up “Fabrikam” database only. Don’t forget LIVE
data, TEST database, NEW databases (Papersave, Mgmt Rptr)
Forget the Dynamics Folder, Forms/Reports Folder.
ALMOST always backup before a year-end close.
Not backing up before running maintenance routines (SQL Statements).
Not having Off-site backups – or backups to another disk.
Never TESTING their restore process.
GPUG Users Group – www.gpug.com
Free Memberships Available
Premium Memberships Available
Resources, Discussion Forums, Lunch-N-Learn
Some tips from this webcast (courtesy Mark Polino)
Have “Day One” at Convergence
Local Member Meetings Quarterly
Summit Yearly - Seattle
CDA provides easy move of historical info from 'live' company to an 'archive' company.
Archiving your data will reduce the size of your live company database and improve system performance while posting, running reports, performing file maintenance, and day-to-day use of Dynamics GP.
Benefits of Archiving your GP Data
Faster Dynamics GP performance and upgrades
Reduces hardware costs
Eliminates clutter in inquires and reports
Ability to bulk archive and/or remove GP data from your live company
Easily view your historical data in your archive company
CDA will archive data from: General Ledger
Bank Reconciliation
Receivables Management
Payables Management
Inventory
Purchase Order Processing
Sales Order Processing
U.S. Payroll
You may add additional SQL Tables.
You may run PRE and POST archive inquiries.
Can inquire on both Archive and LIVE data in inquiry screens.
Valentine Promotion of 14% off extended for
Collins Computing customers until
March 14th!
Let me know if you
want a quote or a
demonstration.
Video of module available at
www.profad.com
Retail Price
(before discount)1-15 = $1,750
16-35 = $3,000
36-75 = $4,000
76+ = $5,000
18% enhancement
Optimizing & Maintaining Performance for Microsoft Dynamics GP® 2010
Optimizing & Maintaining Microsoft SQL Server Performance
Optimizing & Maintaining Client/Terminal Server Performance
Optimizing Common Microsoft Dynamics GP Processes
Analysis Tools
Common Bottlenecks & Advanced Troubleshooting Techniques
• Latest GP Service Pack (Release) – GP 2010 R2
• Server Requirements (links provided)
• Windows Updates Current
• Hyper-Threading OFF (on actually decreases performance)
• Implementing x64 operating system (memory utilization) – FRx still? – Consider switching to Mgmt Rptr!
• Anti-Virus Software – Exclude database files & log files. Configure exceptions to*.ldf, *.mdf, *.ndf & SQL Backup files from the anti-virus software scan.
• Recommended RAID – (Redundant Array of Independent Disks)
• Log files – LDF to dedicated RAID 1 or 10 so it can write fast.
• Master Data Files - MDF to dedicated RAID 5 or 10.
• Update Statistics – Crucial for query optimization. • Keep enabled (default) the Auto Create & Auto Update Statistics
database setting enabled for all Microsoft Dynamics GP databases in SQL SMS Database Properties Options window.
• Deadlocking is more prevalent in a poorly performing environment due to longer transaction completion time.
• Default indexes on Microsoft Dynamics GP tables should not be changed or removed.
• GP installation creates a SQL Server Agent Job to truncate the PJOURNAL table in each company. Verify the SQL Server Agent service is running in the SQL Server Management Studio. Expand SQL Server Agent in the SQL Server Management Studio and verify the "Remove Posted PJOURNALs From All Companies" job exists and is enabled under the Jobs folder. By default, the table is cleared every 30 minutes.
• TCP Chimney – should be disabled.
• Network Adapter – should be a single one for the SQL Server & up-to-date.
• WAN must use a Terminal Server.
• Meets Recommended Configuration.
• Has Windows Updates
• If running anti-virus, Configure exceptions to exclude *.tmp, *.idx, *.dat, TNT*.* files in the user’s profile temp folder from the anti-virus scan. In some anti-virus programs, an exception for the Dynamics.exe process may be necessary.
• Don’t use Hibernate on workstations - This is to prevent SQL Server from auto-closing inactive connections which would remove TEMPDB objects Microsoft Dynamics GP is using at the time
• Terminal Server - Do not limit amount of time active, disconnected, & idle (without user input) sessions remain on server.
• Microsoft Dynamics GP performance can be adversely affected if the user’s profile is setup to use a Home Path pointed to a network share, especially on network shares with slow connection speeds between the client workstation and the shared folder.
Modified Forms/Reports - Placement of the modified reports and
forms may affect performance - if slow, consider :
1. Placing the files locally. Change the path in the Dynamics.set file to
point to the local files and test out the modified reports and forms
again.
If the modified reports and forms are placed locally, verify a good
administration/management strategy is implemented to
ensure all local modified reports and forms are consistent
when new modifications/changes are made.
2. If the client is x64, verify the operating system where the modified
reports and forms are located is also x64.
ODBC Drivers - Verify the driver correlates to correct version of GP!
Dex.ini Settings - Dexsql.log is FALSE and OLE Path is a quick
connection.
DYNAMICS.SET
DEX.INI
Login Performance:
Reminders – Remove Smartlist Queries that are not
necessary.
Login Performance:
Shortcuts - At login, Microsoft Dynamics GP will validate the external
links and if the links are not valid the login may slow down.
Metrics:
Metrics that have slow performing queries may increase login times.
SQL Server Reporting Services - Utilize SQL Server Reporting Services
reports if possible.
Reporting Performance
Report Writer Reports
if additional tables are added to a report, depending on how they are
linked it could cause performance issues. A good test would be to
compare performance of the modified report against the default report.
PJOURNAL jobs - SQL Server Agent Job to truncate the PJOURNAL table in each company. Verify the SQL Server Agent service is running in
the SQL Server Management Studio.
Avoid using the "is not equal to"
filter.
Use the "equal to" instead of
"contains" filter.
If the Smartlist includes WORK,
OPEN and HISTORY tables and
the user is only interested in WORK
data, use the "Document Status" or
similar search criteria to skip
searching OPEN and HISTORY
tables.
Keep limit to 1000 records until you
want everything!.
Smartlist Performance
Default SmartList Objects vs SmartList Builder Objects – Perhaps your own Smartlist
Builder option would be better – more straightforward.
SmartLists with Extender Data Added – Linking more data may slow down queries.
Export of Smartlist Data to Excel – Consider deleting columns of data within the smartlist
and saving as a favorite BEFORE exporting. OR consider the default Excel Reports that can
be deployed in Microsoft Dynamics GP.
Audit Trails Performance
Audit Trails increases the I/O workload on the SQL Server. Careful consideration is
recommended when deciding on which tables to audit.
Smartlist Performance - Other considerations:
Paid Transaction Removal should be run periodically to transfer records from the OPEN to
HISTORY table. This will help performance in various windows and reports. Generally, this
is a monthly business process.
Tools > Routines > Sales:
Receivables Management Performance:
Checks have a separate
cutoff date because those
that are transferred to history
or removed from the system
can’t be marked as NSF. Therefore, we recommend
that you enter a cutoff date
that is one month prior to the
transaction cutoff date. That
way you won’t remove any potential NSF checks.
SQL Server Profile TracePerformance Monitor
Performance Analyzer for Microsoft DynamicsProcess Monitor SQL Diag UtilityNetwork Monitor
Microsoft Dynamics GP Client Logging ToolsSeveral Microsoft Dynamics GP client logging tools exist to capture
detailed information pertaining to the specific processes and tasks taking place in Microsoft Dynamics GP.
Dexsql.logScript.logProfile.txt
Within the Whitepaper, these common bottlenecks are discussed in
detail:
The Disk Subsystem (Physical Disk Reading)
The CPU – Processor, SQL Statistics, Queue Lengths
Memory – Size, Rate, MSSQL Buffer Manager, MSSQL Memory Manager
Network Interface – Capacity and Bandwidth
SQL Server Access Methods, General Statistics, Lock waiting time.
Then Issues with possible causes and suggestions for resolving:
Issue 1 - Random performance issues that affect multiple users/processes simultaneously
Issue 2 - Random performance issues that affect various users/processes at various times
Issue 3 - SQL Server Profile Trace shows single insert statements taking 50 - 500ms
Issue 4 - SQL Server Profile Trace shows simple statements taking 500ms or higher
Issue 5 - Specific process is slow
DBCC Commands - In SQL Query Analyzer:DBCC CHECKCATALOG (DBNAME) (DBNAME is name of your database,
ie DYNAMICS.)
DBCC CHECKDB (DBNAME) (Can schedule automatically in SQL Server Ent Mgr)
DBCC DBREINDEX - command can be executed against one table OR against all tables at the same time by using the Reindex.sql script. You can find the Reindex.sql script in the default path for Microsoft Dynamics GP as C:\Program Files\Microsoft Dynamics\GP\SQL\Utility\0 folder.
Update Statistics AND Recompile Stored Procedures– THREE OPTIONS
1. Update statistics by running UpdatSta.sql script OR Recompile Stored Procedures by running Recomp.sql script by using SQL Query Analyzer. Find the scripts in the default for Microsoft Dynamics GP as C:\Program Files\Microsoft Dynamics\GP\SQL\Utility\0 folder.
2. Run update statistics process/Recompile Stored Procedures within Microsoft Dynamics GP. To do this, follow these steps: On the File menu, point to Maintenance, and then click SQL.
3. Use SQL Server to run update statistics process automatically within SQL Server Management Studio. Right-click your database, click Properties, click Options, and then click to select Auto Create Statistics and Auto Update Statistics.
** You can schedule the update statistics process on a recurring basis within DB Maint Plans.
3. You can recompile stored procedures by scheduling the sp_recompileprocedure by using SQL Server Agent Jobs.
Two number threes on purpose – One for Update Stat/One for Recompile
Ask Collins Computing Support or
[email protected] for the these
documents if you don’t get them from me.
If you would like a Collins Computing Consultant to
assist you in some of these processes, please let us
know ahead of time so we can schedule it with you.
If you need a service pack loaded, call or email to
schedule with [email protected]
Latest Suggestions – Review of Previous Changes
LEAP DAY – Wednesday, February 29th
@ 1:30pm PST
email [email protected]
*Preparing for Convergence 2012
Thursday, March 1st @ 11am PST
email [email protected]
Renew your enhancement and receive up to 20% off your next purchase of
addt'l users, addt'l modules, LMT.
Discount based on tenure of client & consecutive yrs of being current on enhancement. Tenure Discount = 1yr 10%, 2yr 15%, 3yr + 20%. Purchase must be made at the same time as renewal order. **Expires 6/30/2012
FY12 Cloud CRM for Less Campaign: Customers Get $150 CASH / SEAT.
Acquire between 50 and 500 On-Line CRM Seats and get $150 Cash Back per Seat –New CRM Customers only. Expires March 31, 2012
Microsoft Dynamics CRM 2011 5 for 4 Employee Self Service (ESS) CAL Offer
.New CRM customers can purchase 5 ESS licenses (License + Software Assurance SKUs only) for the price of 4 similar SKUs. Priced at only 10% of full CAL pricing, ESS CAL offers great value to organizations.Expires March 31, 2012
We will send you a copy of this presentation.
(with the link to whitepaper)
Call or Email Collins if you need any assistance!
Seminar Info/Product Details [email protected]
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