FCAPS for Telco’sfunctions required for planning, allocating, deploying, controlling, coordinating...
Transcript of FCAPS for Telco’sfunctions required for planning, allocating, deploying, controlling, coordinating...
Product Description
Motadata offers automated and highly scalable solution with Fault, Configuration, Accounting, Performance and Security (FCAPS) functionality, enabling the Telco’s to meet their various network management objectives.
Motadata helps IT Infrastructure teams to execute a set of functions required for planning, allocating, deploying, controlling, coordinating and monitoring their network resources.
Business Challenges
Telecommunications companies need to deliver cutting edge, customer services, reduce churn rate, provide excellent customer experience and optimize the costs involved.
Hence, an agile IT infrastructure becomes the backbone for any Telco to get the most out of technology investments and to stay ahead of the competition.
Quick and unparalleled delivery of data and mobile services is always a highest priority. Identifying and eliminating bottlenecks across business operations like service assurance & fulfilment helps make a better decisions.
Motadata Solution
Motadata with its unified FCAPS platform meets all the needs of Telco, for setting up a reliable and secure IT infrastructure with its unified platform consisting of network management and monitoring, log management, flow analytics and ITSM.
Motadata provides a holistic view of what’s really going on across the infrastructure and processes.
With efficient IT infrastructure management and monitoring, the platform can help drive revenues, improve operations, accelerate innovation, enhance customer experience and mitigate risk.
• Service fulfilment to automate services
availability
• Service assurance for unparalleled
customer experience
• Become proactive to address issues in real
time
• Correlate events to understand inter
dependencies
• Drill down view of malfunctioning
systems
• End-to-end network management with
unified view
• Visualize inter-relationships of elements
(physical/logical/virtual) and services
• Ensure compliance and IT security
• Scale as needed - Future ready solution
• Improve operational processes of all
resources from one place
• Understand trends, patterns & behaviour
to make more informed decisions
• Root cause analysis
• Fault & Performance Management
• Network Configuration Management
• Unified Monitoring with unanticipated
simplicity
• Network performance & availability
monitoring
• Event driven & auto-correlation
• Workflow automation
• Flow and log management
• Distributed Monitoring (RPE)
• Role based access for file integrity
• Auto Network Discovery & Topology
FEATURES
BENEFITS
FCAPS for Telco’sMotadata’s unified FCAPS platform for carrier grade deployments
© 2018 Mindarray Systems Pvt. Ltd. All rights reserved. www.motadata.com
Single solution for all IT needs
Manage Complete FCAPS for Multi-Vendor
Best in class visualization
Go proactiveSpeed with scale
Flexible & Scalable
Get alerts with context
The only Analytics platform designed for Speed & Scale
Motadata FCAPS Architecture
100kEPS in commodity 4-core server
85%Compression on raw extracted data
NONONo time limits on actual data retention
1+ BilEvents analyzed in less than 10 seconds on a single server
No external proprietary database required
LowestTCO in the industry
© 2018 Mindarray Systems Pvt. Ltd. All rights reserved. www.motadata.com
NOC Dashboard
SMS/Email Server
3rd Party Integrations
CRM BSS
NB - NORMALIZER ADAPTOR LAYER
REST/SOAP/CSV
SB - NORMALIZER ADAPTOR LAYER
Service Assurance
Incident Management System
PerformanceManagement
Security Management
FaultManagement
Service Fulfilment
MOTADATAPLATFORM
EMS Vendor - 1SN
MP
NETCONF/YANG TL-1 SNMP SSH CORBA
EMS Vendor - 2 EMS Vendor - n
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DWDMGPON EMS IP MPLS FTTx
Network ProvisioningConfigurationManagement
Network Inventory /Asset Management Network TopologyNetwork Discovery
Memory & CPUUtilization
Service AssurancePrevent outages, identify bottlenecks and take action with the unified FCAPS platform. The platform assures desired level of services that the customers can expect and experience with proactive fault and performance management.
Fault Management
Recognize, capture and resolve, the faults across various network elements, topology and service overlays that delivers operational efficiency. Identify critical issues in the network and resolve them before they actually hamper the business operations with root cause analysis.
Key Highlights
High scalability offers larger networks to quickly identify faults in a multi-vendor scenario
Define critical KPIs both static and dynamic thresholds at multiple levels.
Capable to handle and identify faults related to logical service flow, i.e. VPNs, VLAN
Reliable & quick fault processing with less hardware footprint resulting in reduced TCO
Quick identification and resolution of affected services for maximum uptime
Event/alarm correlation and comprehensive reporting with multi-level drill down to get to the root cause of the problem
Can be seamlessly integrated with Motadata Service Desk or any 3rd Party Ticket Management System
The powerful Event co-relation engine efficiently identifies defined attack patterns or network failures with real-time event monitoring and event collection features to detect performance bottleneck and track down suspicious behaviours
Proactive detection of performance bottlenecks and tracks down suspicious behaviours
Configurable threshold when breached, triggers various alarm levels that can be communicated through e-mail, SMS or 3rd party apps
Efficiently handles lengthy alarm lists with robust capabilities to correlate and filter alarms
Powerful network topology view displays the status of entire managed resource inventory
Performance Management
Proactively manage, monitor and control overall network health, availability and performance by collecting network information on various parameters such as packet loss, throughput, response time, utilization, error rates, downtime/uptime, etc., collected mostly using SNMP. It further analyses the collected data to maintain the system at an acceptable level as defined in the Service Level Agreement. If the thresholds are breached an alert is generated automatically.
© 2018 Mindarray Systems Pvt. Ltd. All rights reserved. www.motadata.com
ComprehensiveAlerting
Key Highlights
Proactive monitoring helps in capacity planning for maximizing uptime
Gain complete visibility of overall network performance to prevent potential congestion resulting in service degradation
Detect, identify, analyse and troubleshoot network issues with proactive alerts & remedy actions
Deliver holistic/unified network-wide performance reports and dashboards through user-friendly platform
Measure critical metrics in real time like errors, packet loss, & discards etc.
Open architecture seamlessly integrates with multiple vendor, thereby reducing network complexities
The elastic distributed deployment easily scales with multiple remote pollers
Comes as a virtual appliance and does not require proprietary software, thereby reducing hardware footprint
Provides adaptive & intelligent threshold for real time KPIs monitoring & alerting
Define target values and get notified on SLA breach
Get alerts on service level violations along with violation time, % downtime, LF time and other details over a specific time period
Get performance reports for interface, memory and CPU utilization, node availability, temperature & other important health metrics.
Collected data is analyzed, filtered, and aggregated to produce performance metrics that are relevant to the operations staff such as user-oriented transaction response time or service availability.
Security Management
Gain control over authentication, the access to resources in the network, which includes data as well as configurations and protect network information from unauthorized users.
Key Highlights
Limiting access to network resources with Role based access
Protection against virus attacks and Identity thefts
Complete control over overall user’s access to assets in the network
Prevent security intrusion and unauthorized access with proactive alerts
Identify and access vulnerabilities in network with Vulnerability assessment
Ensure compliance and security with full audit trail
Log management helps you meet compliance and IT Security Audit
Flow monitoring provides information about potential attacks, misconfigurations & other user activities
Monitor firewall rule changes and report if any rule has been misconfigured thus keeping the security intact
Fine-grained control of access to critical managed resources is accomplished through carefully defined security domains.
A detailed log of all access permission requests and responses supports the analysis of resource usage patterns as well as attempts to breach access control.
© 2018 Mindarray Systems Pvt. Ltd. All rights reserved. www.motadata.com
Define Visibilityfor Different Roles
Colour codedtechnicianworkload
Discover VariousIT Assets
Incident Management
The end-to-end solution to respond, report, investigate & prevent incident impact. Operators can securely consolidate related incident and investigation data into case records for comprehensive tracking, analysis and reporting. It minimizes the impact of failure on business operations and sticks to the best possible service level agreement.
Key Highlights
Return services to normal as quickly as possible with ITIL Compliant incident management
Identify tasks that can be automated in order to reduce manual work and improve efficiency
Classify incidents by impact and urgency to prioritize work
Root cause analysis to identify the root cause of the problem to prevent its reoccurrence
Consolidates recurring incidents for meaningful insights
Assign appropriate groups for quick resolution and notify the user when resolved
Use reports to monitor, track, and analyze service levels and improvement
Network Discovery
Automatically discover network devices (physical, virtual, and cloud networks) in a multi-vendor environment and start monitoring various assets for complete visibility and control over existing IT infrastructure with proactive network monitoring. The discovery process immediately provides details such as name, device type, Operating System, services running and other important device configuration details.
© 2018 Mindarray Systems Pvt. Ltd. All rights reserved. www.motadata.com
Last 200 AuditOperations
Service FulfilmentAutomating services availability to customers quickly, thereby, improving customer satisfaction with Service Provisioning and Configuration management.
Configuration Management
The unified platform collects, stores, configures, provisions and controls, network device configurations from various network devices from multiple vendors. It automates the provisioning and policy implementation, which helps in avoiding major network issues caused by an error in configuring the network manually
Key Highlights
Seamlessly Manage, Configure and Provision network devices
Provision transmission paths through networks
Reduce time required to manage critical network changes and repetitive manual tasks with Network automation
Achieve Network compliance with automated network configuration management to deploy configurations, report configurations, detect out-of-process changes, audit configurations, backup configurations etc.
Quickly locate the most current configuration backup and apply it to a specific network element or roll out across all the administered assets through user-friendly GUIs
Avoid manual configuration issues with Customizable configuration templates that streamlines device deployments
Auto service provisioning reduces rollout time for mass rollouts
Configuration backup & restore provides data security and failure recovery.
Using industry standard protocols (e.g., SNMP, TL1, SSH, CORBA, NETCONF), managed resources are automatically discovered and polled for updates to their configuration attributes.
Through a single-click operation, managed resources can be placed in one of several service states such as “working,” “unavailable,” or “standby.”
Network Inventory/Asset Management
Motadata IT Asset Management lets you operate, maintain, deploy, up-grade and dispose of IT assets in a systematic way. Turn IT teams more productive by offering them greater visibility and control over both hardware and software assets, that enables them to fight day-to-day IT issues and problems, that helps in minimizing downtime that impact businesses. Moreover it keeps a track of every asset to ensure employees are equipped with the tools required to get the job done.
© 2018 Mindarray Systems Pvt. Ltd. All rights reserved. www.motadata.com
Auto DiscoverAsset Properties
Infrastructure/Tag View
Track IT & Non IT assets effortlessly� for better control of ever-growing IT Infrastructure
Control & Track where & how software products are being utilized
Optimize the profit generated by assets throughout their lifecycle
Auto-discover all the assets (Hardware & Software) in your IT infrastructure automatically
Install patches for Windows, Linux & 3rd party applications remotely
The platform tracks utilization of Software that is installed on various Hardware Assets and in the process helps in compliance. It monitors licenses that are actively being used compared to the licenses actually purchased
It helps maintain, centralized repository to manage & map all IT Asset configurations, and thus track entity & its details for in-depth visibility into how they are connected to each other within the IT Infrastructure.
Inbuilt browser based Remote Desktop to monitor and remotely diagnose Computer Assets quickly
Network Topology
The arrangement/layout of network between different nodes, systems, connecting lines that are linked to one another in the organization forms a network topology. Operators need to carefully select from various network layouts (Bus, Star, Token Ring, Ring, Mesh and Tree) to meet network goals, as each one provides a different level of flexibility. For proper control and efficient security the device are designed and grouped in different layers i.e. Core layers, Distribution layers and Access layers
Accounting Management
Account Management in FCAPS collects resource consumption data for capacity planning, analysing trends, cost allocation, auditing and end user billing. It acts as a key process to connect performance and configuration data for achieving business objectives.
Key Highlights
Keep close check on resource utilization
Collects network usage data – disk drive usage, CPU processing time etc.
Trend analysis of bandwidth usage and network resource utilization helps in capacity planning
Identify user, application or network element consuming maximum bandwidth
Keep track of all IT and non-IT assets in stock or in use – be it contracts, hardware, software, and other configuration items for cost allocation
© 2018 Mindarray Systems Pvt. Ltd. All rights reserved. www.motadata.com
System Requirements
�Virtual Appliance
Bare Metal - ISO, VMware -
OVA, Hyper-V - VHD
CPU
4 Core – 64 bit processor
RAM
4 GB
Storage
50 GB
JUL1
816
Mindarray Systems Pvt. Ltd. a global IT product company, offers state of the art affordable yet powerful product suite - Motadata consisting of Network Management & Monitoring, Log & Flow Management, and IT Service Management Platforms. The platform empowers both IT administrators and CXOs to analyze, track & resolve IT operational issues by effectively monitoring various systems and devices from multiple vendors through a unified and centralized dashboard.
Motadata is industry’s first IT ops solution that truly correlates the metric, flow and log events and turns them into actionable insights. Our global customers from Telecom, Government and Enterprise domain, rely on Motadata for proactively monitor their network infrastructure. For more information, visit www.motadata.com.
© 2018 Mindarray Systems Pvt. Ltd. All rights reserved.
[email protected]+91.79.2680.0900
www.motadata.com
360o Visibility of IT Infrastructure - IIP
HPUX
URL HTTP HTTPS
Cloud AWS Google App Engine Microsoft Azure
Server Windows Linux Red Hat
GlassFish
IBM AIX
LIGHTTPD
E-mail SMTP Symantec Gateway Exchange
Platform Java .NET
Application Server JBOSS WebLogic
Middleware LDAP ActiveMQ DNS
Web Server Microsoft IIS NGINX Apache HTTP Sun Web
Tomcat
Network Devices Firewall Router Switch Wi-Fi Generic SNMP Device
Database Oracle MYSQL MSSQL IBM DB2 PostgreSQL Sybase SAP Hana
Virtualization VMware Microsoft Hyper-V Citrix Xen
Log Management
Flow Management
ITSM
Network Logs Server Logs Application Logs Custom Logs
Netflow V5 Netflow V9 sFlow jFlow IPFix
Hardware Software Cloud ITIL ProcessCompliant