FAX OM Suite Modules - Biscom · FAX OM Suite Modules Module Overview Enterprise Fax Management...
Transcript of FAX OM Suite Modules - Biscom · FAX OM Suite Modules Module Overview Enterprise Fax Management...
FAXCOM® Suite Overview
FAXCOM Suite is the industry’s leading enterprise fax solution. Suite powers the world’s
largest and most complex faxing environments, delivering reliability, security, and flexibility
for organizations of all sizes. The most versatile fax solution in the industry, FAXCOM Suite
can be easily deployed and managed as a simple fax-to-email solution or used to power
complex, high-volume production fax environments. As the most complete enterprise fax
solution, Suite helps organizations securely share documents, automate fax processes, enable
compliance, and reduce administrative and IT costs.
FAXCOM Suite Modules
FAXCOM Suite was developed to support the largest enterprises and scale to meet the needs
of smaller organizations. Built on a distributed architecture, FAXCOM Modules extend the
functionality of Suite. This allows organizations to chose the modules they need to address
the issues of their specific environment without having to pay for components they don’t
need.
Administration, Monitoring, & Control
The Enterprise Fax Management module simplifies managing even the most complex fax
environments. Providing a “Single Pane of Glass,” Enterprise Fax Management gives Biscom
users a complete view and management of their FAXCOM environment. With this module,
enterprises can easily deploy, monitor, and manage fax services (FAXCOM Queues), fax
servers, and SMTP gateways. Complete with an integrated dashboard with configurable
alarms, Enterprise Fax Management allows users to proactively monitor and optimize their
entire FAXCOM environment with unmatched control, flexibility, and oversight.
Workflows & Automation
Automation allows organizations to remove manual paper-based fax processes. Using the
Workflow module, organizations can create processes that automatically route faxes using
pre-configured rules and/or specific information within the fax. Because manual processing is
eliminated, the Workflow Module allows organizations to reduce errors, free-up resources,
and increase capacity. Workflow also allows organizations to transition legacy systems or fax
interfaces to Biscom solutions with little or no programming.
Advanced Fax Routing
Fax routing makes it simple to automatically route faxes where they need to be in the
organization, quickly. This lightweight out-of-the-box functionality lets users specify routing
actions and trigger events using an easy-to-use interface that doesn’t require programming.
From the simple redirect of a fax when a recipient is out of the office to extracting
information from a received fax and querying a database for delivery instructions the
Advanced Fax Routing module gives the power to control fax delivery. This includes the
capabilities to extract text (OCR) from a fax to be used in routing and processing, read a
barcode to speed processing of inbound faxes, and split fax pages into multiple documents
based on conditions. Administrators also have granular control over who can access the
routing and what actions they can perform.
ENHANCING ENTERPRISE FAX FUNCTIONALITY
FAXCOM Suite Modules
Module Overview
Enterprise Fax Management
Gives a “Single Pane of Glass” view into
your FAXCOM environment to easily
monitor and manage enterprise fax
services
Workflow
Eliminate manual paper-based
processes, reduce errors and free
resources with automatic fax routing
Advanced Fax Routing
Specify routing actions and trigger
events with an easy-to-use interface
Job Tracking
Provides powerful reports for
enterprises to capture, analyze, and
report on faxing environment
DocFlow
Fax-enable legacy systems and extend
the value of ERP, CRM, mainframe, or
any other application
Integration
Fax-enable existing applications
through comprehensive APIs
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Reporting
FAXCOM Enterprise has a powerful reporting
module to monitor the flow of faxes throughout the
organization. FAXCOM Job Tracking is a reporting
tool that enables you to capture, analyze and report
on your faxing environment. With powerful ad-hoc
and standard out of the box reports, Job Tracking
provides you with the visibility to understand and
optimize the flow of faxes throughout the entire
enterprise.
Outbound Fax Routing
DocFlow makes it simple to develop rules-based
routing for outbound faxes. With DocFlow, users
can fax-enable legacy applications without the need
to write any code. DocFlow accepts any file or
printstream (PCL or PostScript), uses OCR to scan
the document for keywords, and routes the file based on workflow rules. These files can be routed to be faxed, emailed, or printed. With
this powerful functionality, organizations can fax-enable legacy systems and extend the value of ERP, CRM, mainframe, or any other
application.
Integrations
Suite has a SDK that enables companies to fax-enable processes, replace existing fax solutions, and extend the value of legacy systems.
This provides flexibility that is unmatched in the industry. Simple yet powerful, these tools can simplify even the most complex fax
integrations. With easy-to-use APIs, Biscom customers have successfully created custom applications and integrations that drive the
most complex and high-volume business process while also providing rock-solid enterprise faxing.
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