Family Service Agency of San Francisco, Fall 2010
description
Transcript of Family Service Agency of San Francisco, Fall 2010
I
Family Service Agency of San Francisco
Join us and make a difference in your community.
FALL 2010 ISSUE
P3 P6
At FSA, You Can Change Lives, Too
FSA Report Card Teaching At-
Risk Children
In 2007, a group of community
members came together to sponsor the
launch of ground-breaking therapeutic
services that are so eff ective, we may soon
see the day when psychosis can be remitted
and schizophrenia prevented. Th eir donated
funds made it possible for Family Service
Agency to form a partnership with UCSF
and bring to the community a new approach
with results in clinical trial that were
astonishingly positive. Th e PREP program
was born.
P11 Make a
Diff erence:
Volunteer
Family AlbumCOMMUNITY NEWSLETTER
Changing lives since 1889.
FSA’s early psychosis program [PREP] is one of the most exciting and innovative mental health programs I have seen in years. It shows great promise for preventing the onset of schizophrenia in teens and young adults. This program exemplifi es the transformational changes around mental health interventions that the Mental Health Services Act was designed to promote. ”
Continued on page 8
Bob Cabaj, MDDirector, San Francisco Community Behavioral
Health Services, Department of Public Health
“
IIn 1998, the US Institute of Medicine issued a study that showed that it takes
19 years to bring an eff ective treatment into general practice. For poor people, it
probably takes another 19 years to bring this innovation to the services that are
available to them. Th irty-eight years, half a life-time. Th is explains much about
why poor people in America live shorter, sicker lives than do average Americans.
Five years ago, FSA committed itself to leap over this 38 year lag-time and
bring the best evidence-based treatments directly from proven research to our
clients. Our commitment was that we would learn how to provide the best services
available anywhere to anyone. To accomplish these program transformations, we
created the Felton Institute, which brings together the best researchers and trainers
from all over the US to work with us to translate research-validated treatments into
models that can be provided to very poor people with multiple problems. All of our
staff are now participating in a three-year Felton training program in which they
not only learn these treatments but are required to demonstrate them in practice working under expert clinical supervisors.
To support this transformation, we have also developed a quality assurance system through which program managers meet
monthly to compare program data. At these meetings managers are pressed to demonstrate both that they are implementing new
program models as they were designed and that they are achieving outcomes as anticipated. As a result of this intense redesign and
quality assurance processes, FSA now off ers the best services available anywhere in the City or region.
With our success have come requests that we provide training and technical assistance to many other agencies, both within
and outside of San Francisco, and that we expand services into other counties as well.
We are also changing how we communicate with our donors. We will use email newsletters to keep you better informed
without increasing our costs. Our board will be calling many of our supporters to get their input and to off er opportunities to attend
donor information sessions, tours and breakfasts where we will present our programs in greater depth. We want to engage our
supporters more authentically and off er them opportunities to become more involved.
In short, despite a terrible fi scal climate, FSA continues to grow and to improve. If you would like to be invited to become
more involved or to attend a donor breakfast, program tour or information session, please contact Greg McCombs, Deputy Director
of Development, at 415 474-7310 X 465.
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A WORD FROM OUR CEO
Senior ManagementRobert W. Bennett, Chief Executive OfficerAlbert C. Gilbert, III, Chief Financial OfficerVickie Castro, Director of Human ResourcesPaul Gibson, Development DirectorMelissa Moore, PhD, Felton Institute
Officers of the Board of DirectorsElizabeth Larose, President, Executive Director, Headlands Inst.Eric Severson, Vice President, Vice President HR, Gap Inc.Scott Kuehne, Secretary, Suarez-Kuehne Architecture
DirectorsPaul Adams, Gap, Inc.Dale Butler, Labor & Public Relations ConsultantPam Carey, IT ExecutiveNina Cartee, CFO SL CorporationAmalia Egri Freedman, Private Consultant Jason Jeung, Financial Advisor, Merrill LynchTerry Limpert, Sr. Partner (ret.), Mercer Delta ConsultingElisabeth Madden, Lynch, Gilardi & GrummerSam Manning, CFO, Girl Scouts of America, Central CoastJoAnn A. McNutt, PhD., Nygren Consulting, LLCRowena Nery, APS Healthcare - California EQROAmy Solliday, The Gap, Inc.Kaveh Vessali, Vice President, Solutions Marketing, Salesforce.com
FSA’s Senior Management and Board of Directors
Robert W. Bennett, CEO
AAs described on page 2, over the past fi ve years, our leadership determined
that FSA was going to be the premier non-profi t agency in the City. To achieve
this, bold moves were needed to fi rst restore FSA’s administrative and fi scal
operations and then to strengthen services. Th e sale of properties restored
fi scal balance and gave FSA an opportunity to rebuild. Every aspect of FSA
operations was examined and step-by-step improvements were made in the
board, administrative and fi scal operations, and service delivery.
• New board leadership was recruited, with a commitment to restoring FSA’s
role as the City’s most important non-profi t organization.
• Fiscal health was restored by slashing administrative costs from over 18% to
under 12%, and obtaining downtown offi ce lease space at one-fourth the
market rate.
• Th ese cost-saving measures led to balanced budgets in four of the past fi ve
years and enabled FSA to remove over $3 million of debt from our books.
• While most of the City’s non-profi ts struggled to survive, since 2006 FSA’s
budget has grown from just over $9 million to over $13 million in 2009.
Th is growth was made possible because FSA settled for nothing less than
excellence from administrators and program managers. Th e status quo was
questioned tirelessly.
Our CEO wrote about how FSA is trying to bring research-based programs
to the community, and the most recent example of this commitment can be
found in FSA’s PREP partnership with UCSF. PREP is a program for teens and
young adults who are experiencing the fi rst symptoms of psychosis. Untreated or
poorly treated, psychosis most often converts to schizophrenia, one of the most
debilitating mental health conditions. PREP delivers a blend of services available
nowhere else in the world, achieving astounding results.
• In its fi rst full year of operation, PREP teens with early signs of psychosis
experienced only ONE hospitalization, one-sixth as many as would have
been projected from this population; and
• Only one PREP youth converted to full psychosis, one-fourth as many as
would occur in a typical treatment program.
Th ese kinds of outcomes are unheard of, and other counties in the region
are asking FSA to bring PREP to their communities. We are proud of our PREP
success and are planning to redesign one FSA program after another until every
program off ered is the best that can be found anywhere. From now on, we will
report on our success in this eff ort on this page. It will be our Report Card. As
the Report Card illustrates, the results of our program improvement eff orts have
already been signifi cant. At FSA, it is no longer good enough to deliver services
unless those services are clearly changing lives.
FSA REPORT CARD
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The Report Card identifi es the numbers behind very human realities. Each reduced arrest or psychiatric emergency represents a signifi cant savings in public expenditures, but more importantly a reduction in human misery resulting from improvement in an individual’s quality of life. And so the Report Card is more than data, it is a concise snapshot of FSA’s success in changing the lives of those individuals we are entrusted to serve.
FSA’s full-service partnership programs serve our most vulnerable transition-age youth (16-24) and over the past year FSA’s programs have:
• Reduced arrests by 81.7%
• Reduced mental health hospitalizations by 64.2%
• Reduced physical health emergencies by 57.3%
FSA’s full-service partnership for adults has done even better:
• Reduced arrests by 43.9%
• Reduced mental health hospitalizations by 91.4%
• Reduced physical health emergencies by 93.5%
FSA’s Senior Programs are virtually the only mental health resource for low-income seniors:
• The National Institute of Mental Health has established a center at FSA to improve depression treatment for low-income seniors.
• In 2009, Community Aftercare Program cut in half the cost of intensive psychiatric services for its clients while also cutting in half client use of emergency services, creating a double savings for the City.
We will continue to provide a Report Card in the mailed newsletter and in new e-letters to come.
A Report Card to Our Stakeholders
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FELTON INSTITUTE
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• Provide state-of-the-art training to
all FSA geriatric mental health staff ,
as well as to other providers; and
• Collaborate with UCSF in a
partnership to do advanced
community-based research.
A RISP grant provides community-
based organizations a chance to partner
with academic organizations in achieving
research and treatment improvement
goals. At the same time, RISP grants
allow community providers and their
clients to have a voice in mental health
research.
Innovations of Care Research
Innovations of Care is a partnership
between UCSF and Felton Institute.
Th e goal of Innovations in Care is to
implement research-based approaches
and tools to better meet the needs of
FSA clients and to provide a model for
other practitioners.
An important aspect of Innovations
of Care is the use of kiosks that, with
the assistance of volunteer docents,
allow clients to directly enter assessment
responses, enabling them to track their
own progress, and providing clincians
with assessment results without having
to enter the data themselves.
Clients benefi t from having more
control of their treatment, and clinicians
benefi t from spending more time with
clients and less time entering charting
information.
Th e partnership is funded by a
National Institute of Mental Health
RISP (Research Infrastructure Science
Project) Grant directed by Dr. Patricia
Areán of UCSF and the Felton Institute.
RISP will enable FSA to:
• Implement evidence-based practices
on the front lines of mental health
with the guidance of experienced
clinicians;
By furthering research in “real
world” behavioral health settings, such
as at FSA:
• Clients receive state-of-the-art
treatment and are invited to
provide input in the research
process;
• Clinicians become familiar with
state-of-the-art-treatment and
clinical research while learning
how to use the data gathered to
improve their practice; and
• Th e greater fi eld gains a deeper
understanding of which treatments
work best for the most severe and
underserved populations.
Evidence-Based Training CurriculumSixty-four professional workshops annually in
seven evidence-based practices
Innovations of CareA National Institute of Mental Health program
which implements and studies effective approaches to serving the diverse cultures and
needs of our clients
Prevention and Recovery in Early Psychosis (PREP)
A groundbreaking partnership between UCSF and FSA that offers therapies to remit
psychosis
Felton Institute
SENIOR SERVICES
F“Th e Human Spirit is Always Striving Towards Health and Wholeness”
FSA’s Senior Full Service Wellness
Program (SFSWP) serves some of San
Francisco’s most seriously disturbed older
adults, providing comprehensive and
integrated treatment services, including
mental health and substance abuse
treatment, physical health care, and
housing assistance. Th e program uses
intensive treatment and therapies that
provide the best possible outcomes for
FSA clients.
Recently, Patricia Perlas, a SFSWP
client for many months, celebrated her
“graduation” from the program at an
event attended by friends and FSA staff .
She was born in the Philippines
and came to the United States in 1973
with her two sons to “have a better life
for her children.” In 1991, when her
mother died, Patricia encountered serious
problems. Feelings of depression and
sadness overwhelmed her; she began to
“collect things” and bring them to her
apartment. Hoarding and cluttering
behavior eventually caused her to be
evicted.
Once homeless, Patricia walked the
streets alone. During the day she would
go to the Canon Kip Senior Center. At
night she rode the buses to get some
warmth and sleep.
By the time she came to FSA for
services, her symptoms of depression and
chronic homelessness had taken its toll.
At FSA, the fi rst step begins with
relationship building. Patricia met with
staff to establish rapport. “Many folks are
wary of agencies and have been burned
in the past. It’s important to build a
foundation of trust,” notes clinician Liz
Olsen.
Eventually, with FSA assistance
Patricia began to put the pieces of her
life back together - she got connected to
Social Security benefi ts and entitlements,
and obtained her residency status.
Today she has an apartment. Her
depressive symptoms have been reduced
tremendously. She has forsaken hoarding;
“Working with Patricia has been an experience I would not have missed. She has taught me much through her own example of patience, endurance, ease and grace. I believe the human spirit is always striving towards health and wholeness and despite many obstacles my clients consistently show me that they are survivors.”
-- Liz Olsen, FSA clinician
Ombudsman ProgramVolunteers investigate and resolve complaints
for residents in care homes
Older Adults Day Support Center/Community Integration Services
A socialization program connects isolated seniors to the community
Full Service Wellness ProgramComprehensive treatment for those with
severe mental illness
Senior Programs
where she used to collect items at home,
she now sorts through things, sharing them
with people in need. Now “graduated,”
she has transitioned to case management
services provided by FSA’s Geriatric
Outpatient Mental-Health Services.
Foster Grandparents ProgramVolunteers share experience with the younger
generation
Senior Companion ProgramVolunteers help seniors stay independent
Geriatric Outpatient Mental HealthComprehensive services for seniors with
mental impairments
Senior Peer Counseling ProgramTrained senior volunteers provide counseling
support to other seniors
Curry Drop-In CenterComprehensive drop-in resource center for
seniors with mental illness, connecting them to needed services
Page 5
S
CHILDREN, YOUTH, AND FAMILY SERVICES
Early Childhood Mental HealthProviding services to preschoolers in childcare
facilities
Family Developmental CenterA childcare-to-school readiness program for
youngsters with special needs
Developmental Education for ParentsProviding education to low-income parents on parenting, health and learning issues
Children, Youth and Family Programs
Teenage Pregnancy and Parenting ProgramParenting, education and training for single
parents in the SF school system
Workforce Investment Act ProgramA stay-in-school and job-readiness program for
youth
Full Circle Family ProgramMental health services for youth in the
SF School District, foster care and social service systems
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Hilltop Developmental CenterProvides childcare and education to single
parent teens in high school
Teen Resources to Achieve Positive Practices
Single parents speak to peers in the school system and provide support
Meeting Special Needs of At-Risk Children
from a long list of medical issues and
is at high risk for deeper delays in all
areas of development. As a result of
the Molera program she has made
progress. She is learning to use her
voice to communicate her needs and
loves the company of other children.
Th is program meets her needs as it
continues to off er her opportunities and
experiences to learn new educational,
social and communication skills.
Jeremy*, 4 years old, suff ers
from Loey-Dietz Syndrome which is
characterized by cleft palate, cardiac
defects and risk for aneurysm. He had
surgery to repair his cleft palate two years
ago and heart surgery in 2009. Since the
cleft palate surgery, his vocabulary has
increased, and he has become a social
and outgoing youngster. He has also
developed better motor skills, climbing
stairs and riding his tricycle.
Diana* is a 4-year-old who suff ers
from Down’s syndrome and a host of
related health problems, including heart
surgery. She receives speech, physical
and occupational therapy. While
Serving 175 families annually, the
Family Developmental Center (FDC)
is the largest program of its kind in San
Francisco. It off ers a developmental
childcare and school-readiness program
for infants and toddlers (2 weeks to 3
years, 8 months) and their families. It
is a mainstreaming model for medically
fragile and developmentally delayed
infants and toddlers. Blending clinical
and educational components, the
program provides family support, parent
education, speech therapy, occupational
and physical therapy, psychological
therapy for children and families, and an
on-site nurse.
FDC also maintains the special
Molera Medically Fragile Infant/
Toddler Program funded, in part, by
the St. Joseph’s Alliance. Th e Molera
Program helps at-risk toddlers develop
and catch up to their peers by the time
they enter school. Th e following are
profi les of some of the toddlers in the
Molera Program this year:
Ahide* was born premature at 25
weeks. Now two years old, she suff ers
enrolled in FDC she began to develop
language skills at 30 months and follow
“Twinkle, Twinkle Little Star” with hand
gestures. She likes to climb and draw,
holding the pencil like an adult. Diana
is a happy child and often claps when
she has done something on her own.
(*Names are changed to protect
patient privacy.)
Young Family Resource CenterCalifornia’s fi rst peer-directed, peer-focused
resource center for teen parents, their children, and their families
F
Page 7
ADULT SERVICES
Adult Care ManagementIntensive case management for severely
mentally ill adults
Back on TrackA deferred entry of judgment program for fi rst-
time, low-level youth offenders
Comprehensive Adult Recovery & Engagement
Community integrated recovery-oriented services for adults with serious mental
illness
Adult Programs
Community Aftercare ProgramCase management for persistently mentally ill
adults in residential care
Early Crisis Intervention and Eviction Assistance
Services to individuals at risk of eviction, coordinated with the SF Sheriff’s Dept.
Moving Ahead Program for YouthServices for seriously mentally ill youth, aged 16-25, in the community setting
FSA’s Eviction Assistance
Program, a component of the San
Francisco Sheriff ’s Eviction Assistance
Program (EAP), provides resources
and early crisis intervention and
homelessness prevention services to
individuals at particular risk of eviction.
Additionally, the program allows for
immediate access to existing funding
and the supportive services needed to
ensure that high-risk families retain
their housing.
Th e program has operated
since 1998, annually providing early
crisis intervention and homelessness
prevention services to approximately
600 San Francisco families or
individuals, at an annual operating cost
of $60,000.
For fi nancially vulnerable families,
the smallest mishap can result in
impossible choices. A major auto
repair can lead to a choice between
fi xing the car or paying the rent. And
if the car is your way to work, failure to
fi x the car can result in the loss of your
job. Once housing is lost, fi nding new
housing can be impossibly diffi cult. But
through the EAP, a short-term loan or
grant can help a family fi x the car, keep
the job and remain in housing.
Th is operating budget is leveraged
by more than $350,000 per year in pass-
through cash assistance obtained by
program staff from project partners to
serve as direct rent-related assistance
for clients. Th e program allows for
immediate access to funding and
supportive services to ensure that
high-risk families and individuals
(including people with mental health or
substance abuse disorders, families with
children, and vulnerable seniors) avoid
homelessness.
Eviction Assistance: Help in a Time of Need
Eviction Assistance Program Statistics
Total households served in 2008-09: 597
Total number of persons residing in those households: 2303
Eviction causes:Budgeting – 27.97% Temporary Loss of Income – 11.89%Crime – 22.28% Family Emergency – 21.44%Drug/Alcohol/Crime – 15.58%Tenant/Landlord dispute - .84%
Average age of evictees:18 to 24 – 16.25%25 to 40 – 37.19%41 to 54 – 22.28%55 to 64 – 8.38%65 to 74 – 7.71%75 and over – 8.21%
L
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At FSA, PREP is Making a Diff erence
Th e PREP program allows
us to look forward to a time when
schizophrenia is not a sentence to a
lifetime of anguish for patients and
their families. Th is all began with a small
group of community members stepping
forward.
Th e fi rst year’s results are about
to be published. Th ere were 28 clients
in the fi rst-year trial. In a normal,
untreated population of individual with
fi rst-break schizophrenia studies show
they would have generated over 10
hospitalizations in a year and had poor
medication compliance. In the PREP
group:
• Twenty clients were enrolled with
full schizophrenia, with only ONE
hospitalization. Many stayed in
school or work, and most are doing
well.
• Of 7 prodromal clients, only one
converted to full schizophrenia and
that one stayed in school, kept up
good relations with family and was
not hospitalized even once.
• Only one client dropped-out; and
Lives are being saved, thanks to
a small group of early donors, many of
whom wrote personal checks because
they believed that PREP had a chance to
change how individuals with early signs
of psychosis are treated.
Th ese individuals provided the fi rst
‘seed’ funding that was then bolstered
with grants from community partners
such as the Margoes Foundation, the
Metta Fund, and Gap, Inc. As a result,
the idea of integrating four evidence-
based treatments into one coordinated
approach has become a reality and has
generated astonishing results. Based
upon these results, San Francisco and
Alameda County are now providing FSA
with funding to signifi cantly expand
PREP, and other counties are asking how
PREP can come to their communities.
In 2008, San Francisco awarded
Mental Health Services Act (MHSA)
funds to support the program, and
this year the program has expanded
to Alameda County with the help of
MHSA funding. Plans are in the works
to expand to other Bay Area venues and
to the Sierra Foothill counties in a rural
version of the program.
PREP holds the promise of remitting schizophrenia entirely when treatment begins early. If initial results hold, PREP could revolutionize the treatment of psychosis world-wide.
• Th e group exhibited almost perfect
medication compliance.
Th ese results are almost
unimaginable. FSA is committed to
replicating PREP in other communities
and to developing and expanding the use
of other evidence-based treatments that
can change how mental health treatment
is delivered.
PREP was transformed from a
good idea into a trail-blazing treatment
approach because a small number of
donors believed that applying research
to practice can be transformative. You
could be a part of changing the lives
of countless vulnerable individuals by
investing in FSA’s development of oher
new approaches to mental health services.
If you would like to discuss this, please
contact Paul Gibson, FSA Development
Director, at (415) 474-7310 ext. 638.
continuation from front page
PREP is making a difference.
Page 9
SDelegation from People’s Republic of ChinaVisits FSA
Since the new prosperity in the
People’s Republic of China, offi cials
in the Southern Provinces are seeing
something new – a huge in-migration
of seniors moving there for “retirement.”
Th is new population brings with them
needs for new services. In order to see
how other countries provide these
services, a high-level delegation from
the city of Kunming in Southern
China visited the Department of Social
Services in Sacramento, and then chose
FSA as their one site visit during their
November trip to the U.S.
Kunming has become the “Palm
Springs” of China. Located in the far
south where the weather is exceptional,
they have seen a large increase in retired
older adults of all socio-economic levels
moving to their region. Th e offi cials were
interested in how our programs met
the mental health, social services, and
advocacy needs of seniors, and they were
very impressed by the comprehensiveness
of what FSA has to off er.
Assisting in hosting were Kham
Lam, FSA Director of the Community
Aftercare Program and the Older Adult
Day Support Center; Joyce Chu, PhD
Psychologist and a partner in our NIMH
grant with UCSF; and Min Tan, clinician
in the Full Circle Family Program. Th e
group also met with Bob Bennett in the
Day Support Center, where he answered
their questions about our leadership and
our services as a government contractor.
Th is is not the fi rst time that
representatives from other countries
have ventured to San Francisco to
observe how FSA delivers services. We
have hosted delegations from Holland,
Japan, Belgium and Korea.
Hosting delegations from other
lands is all part of FSA’s mission. We
are committed not only to delivering
the best possible services, but to helping
others incorporate those practices to
expand excellence and improve services
for the most vulnerable members of any
community.
5 Reasons Why the Chinese Delegation Chose FSA
1. Founded in 1889, Family Service Agency of San Francisco is the oldest nonsectarian, nonprofit charitable social-services provider in the City and County of San Francisco.
2. FSA is using cutting edge technologies to improve the way the organization operates and the way treatment is offered to clients.
3. FSA has 25 programs, which make FSA a well-rounded social service agency that can serve all age groups and a variety of problems.
4. FSA research relationships with universities bridge the gap between the cutting-edge research done at the universities and the work that is applied in the field.
5. FSA offers training in Evidence-Based Practice.
Our Sincere THANKS to all of you who have made contributions this past year.
(List reflects donations received from October 15, 2009 – June 30, 2010)
Corporate &Foundation Donors:
$20,000 +The California Wellness FoundationFrank A. Campini FoundationGap, Inc.David B. Gold FoundationSt. Joseph’s Health Support Alliance
$10,000 to $19,999Miranda Lux FoundationThe Margoes FoundationAnnunziata Sanguinetti Foundation
$5,000 to $9,999Richard & Rhoda Goldman FundMimi & Peter Haas FundWells Fargo FoundationBernard and Alba Witkin Foundation
$1,000 to $4,999First Five San FranciscoBarclays Global InvestorsThe Capital Group Companies
Charitable FoundationSidney Stern Memorial TrustUniversity of California, San
FranciscoSt. John’s Episcopal Church
Up to $999Bank of America United Way
CampaignBrier-Dunn Events ManagementThe Clorox CompanyJustGivePacific Gas & Electric CompanyUnited Airlines Employee Giving
AccountUnited Way California Capital
Region
Individual Donors:
$5,000 + Eric G. SeversonAmy L. Solliday
$1,000 to $4,999Paul H. AdamsMichelle A. BanksRobert W. BennettPeter P. BlaskoMark D. BrewerAllan H. CadgenePamela CareyErika DelacorteB.J. DroubiJanet GlasserSean KanakarajScott C. KuehneJeffrey T. LagerPark L. LoughlinElizabeth A. Madden
$500 to $999Dale M. ButlerBrian L. JohnsonPatrick H. O’ConnorSerena PerkinsCharles S. RabenGregory P. SnyderMary ThacherJustine M. UnderhillKaveh V. VessaliBruce R. Worthington
$250 to $499Kent T. BaumPaul W. ChanCasper W. ChiangAnna P. ChimSusumu ChoChristopher FossAmalia E. FreedmanJack GeeValerie C. HartwellTeresa L. JohnsonVivek KrishnappaThomas J. LimaPaul R. LindeGeorge O’ConnorWilliam PrimozicCarl J. SlatteryRonald W. StovitzRaman SuriMark M. TakaiDariusz Wojnar
Barr M. RosenbergStephen B. RubenKym A. RyanRaymund D. SantiagoGreg SavageJohn B. SellaiDavid M. SilvaCharles H. SlutzkinWilliam J. SnapeMichael St. PeterDelbert T. StaffordJoyce L. SteierMichele TabarezGregory B. WalbridgeMichael S. WaldLori WensleyJo Ann WentkerSteven L. WongEdward P. York
$1 to $99Steven W. AbtsStephanie AllenThomas E. AndersonBonnie BaronRobert A. BordenEric A. BowerChristopher CollinsAubrey O. DentBruce M. ElwellKenneth C. EntlingerJohn J. GlanvilleJoseph P. GrubbPatricia L. HagertyStephanie HalloranMahin Heidary-CharlesMolly J. HoytMichael C. HudsonAlan C. JohnsonRichard W. KellerVirginia L. KibreClaudia L. KruseMichael R. LaroseGrace Lau
Minnette LehmannRobyn K. LeikenCarol LeonardSusan LinJudy MasonMarian E. MayMatthew W. McCombsEve R. MeyerLarry B. MishkindJames L. MocciIra OkunThomas W. QuinbyAmit A. RanadeBryna B. RifkindMark RobertsCarolyn A. RobinsonRanda G. SalloumMitchell B. ShawArdson ShegoianRandal B. ShortMary H. SteinPhyllis G. VinceChatchai VorasarunBetty Jean WeissChristopher V. WoodT.G. Zimmerman
$100 to $249Christine L. AdamsPatricia AreánJeffrey BarlowCarol R. BeeReed H. BementCharles BirenbaumBetty BlumleinSteven L. BlumleinKristen Z. BourkeRobert BroucaretSusan ChandlerPhillip B. ClarkJulia C. ClarkeNorma B. ColeWarren V. CollierRaymond F. ConradyMarvin L. DavisJoseph A. EgriSusan H. EuphratLois Carroll FellerSarah E. FerrisSteven FikeWilmer FongJohn C. FranzGregory A. FriedmanVelia K. FrostCharles V. GaetaniMichael L. GastonAlbert GilbertLouis C. GolmDouglas P. GuileyGeorge HellyerVictor HonigDaniel A. HooverLinda K. HornbostelLinda M. JamesStephen R. JobeNget Ane JungDonald E. KelleyAzweem R. KhanMorris KrantzKaren J. KrautMary KrautRonald L. LarsenJames LastoskieJohn MarxAndrew W. MasalinLawrence E. MaxwellAdam MizockKent MooreJann MorrisGrant A. NechesnoffPrentice Y. NgDavid OnekAnn C. PiskaiGregory W. PorteousSusan M. PraterOmar S. Qarshi
Thank You
Page 10
VOLUNTEER OPPORTUNITIES
Make a Diff erence by VolunteeringVolunteer with our Adult and Senior Programs
Long Term Care Ombudsman Program. Ombudsman volunteers visit seniors in nursing homes and assisted living facilities
to advocate for good care, rights and general wellness. Ombudsman volunteers resolve daily issues and concerns that can be
troublesome to someone who has little contact with the outside world.
Senior Companions. Are you genuinely interested in improving the lives of San Francisco seniors? Senior Companions visit
frail and homebound seniors and help read mail, play games, interact with and share about one another’s lives, helping them
lead more fulfi lling lives. Initial and ongoing training provided. Must be over 55.
Senior Peer Support Program. Imagine becoming a Senior Peer Counselor and brightening the day of a fellow senior. You
can make a huge diff erence in someone’s life by listening to their stories and being their supportive friend. Visit for an hour or
more and help them with day-to-day needs, accompanying them on errands and miscellaneous tasks. Must be over 55.
Volunteer with Our Children’s Programs
Hilltop High School. We need volunteer tutors at Hilltop High School to work with pregnant and parenting teens. We are
looking for energetic, friendly open-minded people who truly have an interest in working with youth. Must be over 21.
Family Developmental Center. Gain invaluable experience working in a classroom with 0-4-year-old preschoolers at Family
Developmental Center. Th is is a great opportunity for college students interested in early childhood education or related fi elds.
Must be over 18.
Foster Grandparents. Do you like to work with children? Foster Grandparents work with students in classrooms to support
teachers in assigned classrooms or centers and help children learn new skills and gain confi dence. Must be over 55.
Volunteer with our Development Department
Raiser’s Brigade. Help our Development Department raise funds to serve those most in need. Th e Raiser’s Brigade will help
us with our postal, clerical, phone and special event projects.
For more information, please contact:
Julia Doctoroff415-474-7310 [email protected]
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For more information, please follow us on our website atwww.fsasf.org
VOLUNTEER OPPORTUNITIES
THE COMMUNITY NEWSLETTER FROM FAMILY SERVICE AGENCY OF SAN FRANCISCO
Family Service Agency of San Francisco1010 Gough StreetSan Francisco, CA 94109-7697
Non-Profi tOrganizationU. S. Postage
PAIDSan Francisco, CAPermit No. 12595Family Album
FALL, 2010 ISSUE
Inside our
THE COMMUNITY NEWSLETTER FROM FAMILY SERVICE AGENCY OF SAN FRANCISCO
Family AlbumFALL, 2010 ISSUE
P1 You Can Make a Difference
P4 Innovations of Care
P5 The Striving Human Spirit
P7 Eviction Assistance in Time of Need
P9 Visit from the People’s Republic