1. What are circumstances leading up to families to get support from this agency?

2. What types of accommodations are included in this agency?3. How long has this agency been going on for?4. Are there any fees when attending this agency?5. Who is eligible for benefits/accommodations?6. What are some struggles the agency is facing?7. Through years has the statistics changed in family residency?8. What programs are provided?9. Who mainly gets help from this agency?10. Are there translators for non-English speakers?11. Is it profit or non-profit based?12. What are some of the circumstances leading up to families

choosing access support through this agency?13. What support is available to families through this agency (such

as counselling, parenting workshops, child care, living arrangements, financial support, community outreach, and/or advocacy services, etc.)?

14. What is the process through which support to families is eventually tapered off and how is that decided?

15. What community outreach/follow-up is provided by the agency?

History

Location : 4222 Kingston RoadToronto M1E 2M6

Services began for Family Residency in early 1970’s

Shelter on Kingston was established on 1991, while the other location closed (downtown)

Maple Leaf Motel & Lido Motel are both affiliated with Family Residence

Programs Woman group Children Program Youth Program School Age Program Toddler Program On-Site Daycare Available. Dietician &Nurse (service

provided by agency)

Room Pictures

Financial Support 2 on site staff working 8

hours a day Weekly payments Child Tax Benefit Food Money Personal Need Allowance

(PNA) Encourage to save money

Childcare ECE in the room Drop in program available

Snacks provided No fee