FAMILY DEFENDER TM...• -We offer free consultations for all legal matters. Most legal matters...
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FAMILY DEFENDER Designed for Broward County Government U.S. LEGAL SERVICES | 2017 TM Providing successful service to Broward County Employees for 10 years!
Transcript of FAMILY DEFENDER TM...• -We offer free consultations for all legal matters. Most legal matters...
FAMILY DEFENDER
Designed forBroward County Government
U.S. LEGAL SERVICES | 2017
TM
Providing successful service to Broward County Employees for 10 years!
MEET THE U.S. LEGAL FAMILY
Red Nose Day 2017Women Against Lung Cancer 2017
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Our family is always growing.
OUR AGENDA FOR TODAYU.S. LEGAL SERVICES
5. BROWARD COUNTY POINTS OF DIFFERENTIATION
1. WHY BROWARD COUNTY CONTINUALLYCHOOSES U.S. LEGAL
3. BROWARD COUNTY PARTICIPANT GROWTH DUE TO EASE OF ENROLLMENT AND GOOD COMMUNICATION
6. QUESTIONS4. THE FAMILY DEFENDER PLAN UNIQUELY CUSTOMIZED FOR BROWARD EMPLOYEES
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2. BROWARD COUNTY UTILIZATION SUCCESS
Providing successful service to Broward County Employees for 10 years!
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WHY WE ARE WELL RECEIVEDU.S. LEGAL SERVICES
• People believe it’s cost prohibitive.• -We offer free consultations for all legal matters. Most legal
matters covered in full.
• People are intimidated by lawyers.• -U.S. Legal attorneys are continually vetted to ensure quality.
Members also have access to online resources to research attorneys before being assigned by a CSR.
• People don’t know who to call.• - We offer one, toll-free number that handles all customer service
questions and gives Broward County employees access to over 1,000 local and over 10,000 nationwide attorneys.
Providing successful service to Broward County Employees for 10 years!
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Not a conglomerate mega firm, local presence. We are a family business, continued work off a strong and vetted platform set forth by Mrs. Forbes.
THE FACTSUtilization of U.S. Legal equals savings for Broward County employees.
Broward County Utilization of U.S. Legal Services from 2008-2016:
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Savings: Lawsuit as Plaintiff or Defendant: $2,500-75,000+ General cost of divorce: $500-50,00 Traffic violations: $125-750 Wills: $50-3,500 Bankruptcy: $850-5,000+
U.S. Legal Services Coverage
Hyatt Coverage Preferred Legal Plan Coverage
Civil Matters Fully Covered, No Charge asPlaintiff or Defendant.
Covers the Participant in defenseof an arbitration proceeding or civil proceeding.
No Charge, Unlimited Calls, All areas of lawNo representation.
Marital and Family No Charge, Fully Covered. Up to 20 hours fully covered. $89/ hour after original 20 hours have been used.
Twenty Hour Maximum available to the Plan Member only. This service does not include disputes that arise after a decree is issued.
Unlimited self help guidance at no charge or panel attorney representations at discounted rate.
Traffic Violations Fully Covered, No Charge. Fully Covered, No Charge. Unlimited self help guidance at no charge or panel attorney representations at discounted rate.
Wills Fully Covered, No Charge. This service covers the preparation of a simple or complex will for the Participant.
Packages ranging from $125-$700.
Real Estate Fully Covered, No Charge. Fully Covered, No Charge. Sale- $450Purchase-$350Refinance- $300
HOW WE COMPAREU.S. LEGAL SERVICES COVERAGE COMPARISONS FOR TOP UTILIZATION AREAS
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For the top 5 Utilization areas for Broward County we have more in-depth and expansive coverage compared to Hyatt and Preferred Legal at no additional cost to the member.
YOU GET WHAT YOU PAY FORU.S. LEGAL SERVICES COVERAGE COMPARISONS FOR TOP UTILIZATION AREAS
Out of Pocket Attorney Fee
With Preferred Legal Plan
Out of Pocket Attorney Fee
With U.S. Legal Plan
Civil $125/hour $0
Marital and Family $125/hour $0
Traffic Violations Discounted Rate $50-$2500
$0
Wills Discounted Rate $125-$700
$0
Real Estate Discounted Rate $300-$450
$0
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YOU GET WHAT YOU PAY FORU.S. LEGAL SERVICES COVERAGE COMPARISONS FOR TOP UTILIZATION AREAS
U.S. Legal Preferred Legal
Hyatt
Premium Rate*
$7.73 $4.60 $15.37
Broward Local Scoring
11.9 20 6.0
• With Preferred Legal Plan 96% of Broward employees would be paying out of pocket attorney fees.
• U.S. Legal is a true indemnity product paying 100% attorney’s fees for covered matters.
*Based on 26 pay periods
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WE MAKE IT EASY Ways U.S. Legal has made utilization easy and convenient over the last 10 years with Broward County.*
• Growth in participation from year to year: 2012 – 914 Active Members2014 – 1018 Active Members2016 – 1477 Active Members
• The same Account Manager from previous years will maintain the account with extensive knowledge of County needs and specific Policy; making Customer Service more efficient, with no learning curves for either party.
• Partnership in the same home-state makes attendance at benefit fairs and open enrollment meetings more frequent, maximizing participation.
• Bi-lingual CSRs help enhance communication in a demographically diverse area.
Providing successful service to Broward County Employees for 10 years!
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*Broward agrees by giving U.S. Legal Services scores of 4.79/4.12 for prior contract term.
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Visible participation growth over the years. Attendance at meetings/ open enrollments = answered questions and better communication Broward County Staff Lisa Morrison and team know us well.
WHO THE PLAN COVERSBroad dependent coverage based on past utilization.
EMPLOYEE, SPOUSE, ANDDEPENDENT
CHILDREN UP TO AGE 18
DEPENDENT CHILDREN UP TO
AGE 26, IF UNMARRIED.
Providing successful service to Broward County Employees for 10 years!
Customized for Broward County employees
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Broad dependent coverage based on need and utilization of Broward County.
ATTORNEY FEES PAID FOR BY U.S. LEGALAreas of savings for Broward County employees.
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20 Hours ✓
Reduced Fees✓
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33.3% Discount
Coveredin full
Dependent &spouse covered
Consultations Phone/OfficeConsumer LawWill, Living Will, Trust, P.O.A.Civil Actions, Plaintiff/DefendantAdoptionsReal Estate TransactionsLandlord/Tenant LawTraffic ViolationsPreparation of Legal DocumentsJuvenile DefenseFamily Law *Criminal ViolationsPersonal InjuryBankruptcy Chapter 7ImmigrationIdentity TheftAll other matters • 20 hours covered for child
custody matters. 15 hours for all other family law matters. After 15 hours, $89/hour to attorney.
Providing successful service to Broward County Employees for 10 years!
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Tailored for Broward County based on past 10 years of service utilization.
+ +QUALITY ATTORNEYS01
THE FAMILY DEFENDER™Customized to meet the unique needs of Broward County Employees
CUSTOMER SERVICE02 LOW
PREMIUM03 MOST EXTENSIVE COVERAGE
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Providing successful service to Broward County Employees for 10 years!
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1- Attorney selection criteria (5+ years of experience, good standing with bar association, active license, malpractice insurance.) 2- Highly trained call center staff, handle all calls and matters 3- $7.73 bi-weekly premium rate 4- 1,668 attorneys in area. 99.6% of employees within 10 miles of an attorney.
Family Law includes Petitioner and Respondent
10,000+
Providing successful service to Broward County Employees for 10 years!
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Also, personal relationships with Broward County employees and staff. 10-year track record with the County. No learning curve.
U.S. LEGAL SERVICES OFFERS THE MOST COMPREHENSIVE LEGAL BENFIT PLANS WITH THE BEST CUSTOMER SERVICE IN THE INDUSTRY.
HOME OFFICEJACKSONVILLE, FLORIDA
PHONE(800) 356 LAWS (5297)Local: (904) 448 6000FAX: (904) 730 0023
EMAIL & [email protected]
THANK YOU!U.S. LEGAL SERVICES | STAY IN TOUCH WITH US
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Questions?
