Family Centered Coaching - Motivational Interviewing Job...
Transcript of Family Centered Coaching - Motivational Interviewing Job...
Family Centered Coaching - Motivational Interviewing – Job Development
2019 RPIC VI Conference, San Antonio, TX
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Partner with another person and find 3 things you have in common.
Full Thriving
¾ Stable
½ Safe
¼ Vulnerable
Empty In-Crisis
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What is the state of the client or household?
How do you know?
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DO YOU SEE ME?
Family Centered Coaching Trauma-Informed Care
Executive Skills
Behavioral Economics
Environmental Modifications
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What is Trauma?
The effect on an individual due to a specific event or incident related to violence, abuse, neglect, war or disaster
That definition fails to take into account the trauma experienced due to institutional racism and poverty.
Effects of Trauma:
Impairment of memory, concentration, new learning, and focus;
Correlation to health issues, such as heart disease, obesity, addiction, and cancer;
Impacts on individual’s ability to trust, cope, and form healthy relationships;
Disruption of emotion identification, ability to self-soothe, or control expression of emotions, and shaping of a person’s beliefs about self and others, including one’s ability to hope and one’s outlook on life.
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What is Trauma-Informed Care?
Practices that promote a culture of safety, empowerment and collaboration
Organizational structure and framework that involves understanding, recognizing and responding to the effects of all types of trauma
Why is Trauma-Informed Care Important?
Creates safety by offering areas that are calm and comfortable
Fosters empowerment through noticing capabilities and strengths and providing resources and options
Encourages collaboration by joint decision-making
Establishes trustworthiness by providing clear and consistent information
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What are Executive Skills?
How we organize and plan things: • organization • time management • planning and prioritization
How we react to things • response inhibition • flexibility • emotional control • stress tolerance
How we get things done • task initiation • sustained attention • goal-directed persistence • Working memory
Why are Executive Skills Important?
Understanding a client’s executive skills enables you to: • Help clients use the strong skills they already have and • Help clients compensate for their weaker skills
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What are Behavioral Economics ?
Insights into the human behavior to explain their economic decision-making.
Tools for understanding why people behave the way they do when it comes to income, wealth, ethics, and fairness.
Responds to the way people are instead of how we think they should be.
Why are Behavioral Economics Important?
Reduce the cognitive burden on families. • Make information clear, culturally relevant, and easy to read • Break critical steps into smaller, manageable pieces
Reduce hassle factors. • Travel to a location near the family • Use texting or video chat for follow-up appointments
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What are Environmental Modifications?
Anything that makes it easier for us to live our daily lives
Anything that allows us to reach our goals
Why are Environmental Modifications Important?
Modifications at home: • Create checklists for what each person needs to do each day to
get out the door. • Identify where each essential item can be placed each day.
Program Modifications: • Redesign programs to make them easier for families to access
and participate in. • Reduce the number of steps a participant needs to go through
to enroll • Locate services in one place so participants do not need to
travel
Technology Modifications • Identify ways technology can make participants lives easier • Set reminders on phones for important tasks • Phone apps for to-do lists and expenses
Six Steps of Family Centered Coaching
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Step 1: Prepare for the meeting
Step 2: Build the relationship
Step 3: Focus the work (Outcome Matrix)
Step 4: Goal Setting
Step 5: Plan, Do, Review
Step 6: Support and accountability
Tools for Motivational Interviewing
Resist telling them what to do:
• Avoid telling, directing, or convincing them about the right path to take
Understand their motivation:
• Seek to understand their values, needs, abilities, motivations and potential barriers to changing
Listen with empathy:
• Hear them
Empower them:
• Work with them to set achievable goals and to identify what will aid in overcoming barriers
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Client on Empty Story
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OUTCOME MATRIX
Benchmark Employment Outcomes
Education
Income Outcomes
Housing Outcomes
Health/ Behavioral Outcomes Job Skills/Certs Outcomes GED/College Outcomes
Thriving
FT employed at living wage or higher,
with benefits
Certification or license from a 2-3 year program
Post-secondary degree: Masters or Doctorate
Purchased a home Own Home Live independently; Health insurance with
low co-pay; in good health; foods of choice Certification or license
from a training program of 3 years
or longer
Post secondary degree: Bachelors
Has savings to purchase an asset
Housing of choice
Safe
FT employed above minimum wage
Certification or license from a training program of
1 years
Post-secondary degree: Associates
Increases savings/IDA Living in non-subsidized house
Maintain independence with some private or Affordable Care
Act health insurance; in good health; adequate food sources
Post High School credits, vocational or tech training
Opens a savings account or IDA
Living in non-subsidized rental
Stable
FT employed at minimum wage with benefits
Certification or license from a less than 1 year
program
High School Diploma Able to maintain capacity to meet basic needs for
90 days
Safe/secure housing: Section 8, subsidized
housing, public housing
Dependent on subsidized medical
care or health insurance; managed health;
federal food benefits (SNAP)
FT employed w/o benefits GED/ABE certification Safe/secure living with others
Prevention Line
Vulnerable
PT employed at minimum wage with benefits
Has limited marketable skills
Reading, writing, basic math skills present and no
HS diploma or GED
Unable to meet basic living expenses
Inefficient/unhealthy home
Limited access to healthcare; chronic medical issues; frequently needs food
assistance Safe/secure transitional
housing
PT employed at minimum wage w/o benefits
Poor credit Temporarily living with others
Shelter
In-Crisis
Unemployed with work history or skills
Has no marketable skills Reading, writing, basic math skills absent and no
HS diploma
Unable to meet basic living expenses,
poor credit
Notice of foreclosure No access to healthcare; untreated chronic medical issues; need food-primarily obtained thru food pantries
Substandard/unsafe home/rental
Unemployed with no work history or skills
No income and poor credit
Homeless
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Food Security Housing Security Financial Security Crisis Resolution
Is there more to the story?
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Job Development
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Identify skills and abilities Job history – Education
What can you do?
What skills do you have?
Certifications?
Identify the desired job/career objective
Interests that match skills or
Skills that can be learned
Research individuals, organizations, communities and jobs
Employers
What jobs are available in the community
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Strengths Weaknesses
Opportunities Threats
SWOT
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Vocational Skills or Education
Providers
Costs
Supplies
OR
Job Identify employers
Resume development
Interview skills
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Barriers Transportation
Childcare
Attire
Basic Needs
Background check, drug testing and credit check
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Vocational Skills or Education
Attend skills or education programs
Progress reports
Attendance reports
OR
Job Conduct job/career search
Apply for the job
Interview
AND
Barriers Transportation: gas cards, bus passes, ride shares
Childcare: Head Start, CCMS, low-cost programs
Attire: Dress for Success and thrift stores
Basic needs: rent, utility assistance, food, to fill gaps
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Resume Types:
Functional
•Splits experience into domains of knowledge and ability which paints the overall picture of the present-tense ability
Chronological
•Shows the most recent position at the top of the page
•Paint a clear picture of job movement over time
Combination
•Makes use of the functional grouping of skills
Uses the timeline of employment
Job Search Letters:
Cover letters
•Application letter
• Inquiry letters
Networking
•Referrals
•Meeting requests
•Requests for career advice
•Emails
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Vocational skills or Education
Certificate of completion
Certification
Diploma
OR
Job Completed job search log
Offer letter or job offer
Paystubs
AND
Barriers Childcare: obtained reliable childcare
Basic needs: able to meet basic needs for 90 days
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Vocational skills or Education
Is it sufficient?
Is additional needed for career advancement?
OR
Job Are hours sufficient?
Is pay sufficient?
Are there benefits?
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Barriers What barriers, if any, remain?
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Strengths Weaknesses
Opportunities Threats
SWOT
OUTCOME MATRIX
Benchmark Employment Outcomes
Education
Income Outcomes
Housing Outcomes
Health/ Behavioral Outcomes Job Skills/Certs Outcomes GED/College Outcomes
Thriving
FT employed at living wage or higher,
with benefits
Certification or license from a 2-3 year program
Post-secondary degree: Masters or Doctorate
Purchased a home Own Home Live independently; Health insurance with
low co-pay; in good health; foods of choice Certification or license
from a training program of 3 years
or longer
Post secondary degree: Bachelors
Has savings to purchase an asset
Housing of choice
Safe
FT employed above minimum wage
Certification or license from a training program of
1 years
Post-secondary degree: Associates
Increases savings/IDA Living in non-subsidized house
Maintain independence with some private or Affordable Care
Act health insurance; in good health; adequate food sources
Post High School credits, vocational or tech training
Opens a savings account or IDA
Living in non-subsidized rental
Stable
FT employed at minimum wage with benefits
Certification or license from a less than 1 year
program
High School Diploma Able to maintain capacity to meet basic needs for
90 days
Safe/secure housing: Section 8, subsidized
housing, public housing
Dependent on subsidized medical
care or health insurance; managed health;
federal food benefits (SNAP)
FT employed w/o benefits GED/ABE certification Safe/secure living with others
Prevention Line
Vulnerable
PT employed at minimum wage with benefits
Has limited marketable skills
Reading, writing, basic math skills present and no
HS diploma or GED
Unable to meet basic living expenses
Inefficient/unhealthy home
Limited access to healthcare; chronic medical issues; frequently needs food
assistance Safe/secure transitional
housing
PT employed at minimum wage w/o benefits
Poor credit Temporarily living with others
Shelter
In-Crisis
Unemployed with work history or skills
Has no marketable skills Reading, writing, basic math skills absent and no
HS diploma
Unable to meet basic living expenses,
poor credit
Notice of foreclosure No access to healthcare; untreated chronic medical issues; need food-primarily obtained thru food pantries
Substandard/unsafe home/rental
Unemployed with no work history or skills
No income and poor credit
Homeless
Contact Us: Texas Department of Housing
and Community Affairs
Laura Saintey Karen Keith
[email protected] [email protected]
512-475-3854 512-475-0471
221 E. 11TH STREET, AUSTIN, TX 78701 P.O. BOX 13941, AUSTIN, TX 78711-3941
WEB: WWW.TDHCA.STATE.TX.US