FAME & the Priority Services Outcomes Fame Launch - October 2004 Chris Haynes Local e-Government...
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Transcript of FAME & the Priority Services Outcomes Fame Launch - October 2004 Chris Haynes Local e-Government...
![Page 1: FAME & the Priority Services Outcomes Fame Launch - October 2004 Chris Haynes Local e-Government Team Office of the Deputy Prime Minister Chris Haynes.](https://reader036.fdocuments.us/reader036/viewer/2022062517/56649eab5503460f94bb0983/html5/thumbnails/1.jpg)
FAME & the Priority Services Outcomes
Fame Launch - October 2004
Chris HaynesLocal e-Government Team
Office of the Deputy Prime Minister
Chris HaynesLocal e-Government Team
Office of the Deputy Prime Minister
![Page 2: FAME & the Priority Services Outcomes Fame Launch - October 2004 Chris Haynes Local e-Government Team Office of the Deputy Prime Minister Chris Haynes.](https://reader036.fdocuments.us/reader036/viewer/2022062517/56649eab5503460f94bb0983/html5/thumbnails/2.jpg)
ODPM UpdateThe Battleground
“Realising the benefits from our investment in e-government”
•projects don't just end with a 'technical' delivery and closure report
•do not want to you deliver a 'successful' project, only to find out later that the product or service was never used or implemented
•driving benefits out of a project involves working closely with the customer to ensure the product or service gets firmly adopted and embedded in the organisation
![Page 3: FAME & the Priority Services Outcomes Fame Launch - October 2004 Chris Haynes Local e-Government Team Office of the Deputy Prime Minister Chris Haynes.](https://reader036.fdocuments.us/reader036/viewer/2022062517/56649eab5503460f94bb0983/html5/thumbnails/3.jpg)
Key Points - National Projects FAME
National Projects Beginning to End
Priority Outcomes / NP Links
Partnership Role
Codename LGOne
Sustainability/Productisation
Demand Surge
Ownership
LA Consciousness
Organisation
FAME into All
![Page 4: FAME & the Priority Services Outcomes Fame Launch - October 2004 Chris Haynes Local e-Government Team Office of the Deputy Prime Minister Chris Haynes.](https://reader036.fdocuments.us/reader036/viewer/2022062517/56649eab5503460f94bb0983/html5/thumbnails/4.jpg)
IEG’s FAME
Link to Priority Outcomes
Future Perspective
New Agendas (Efficiency)
Confirmed for 2005, 2006 Investment (last?)
FAME Linked
Joined Up Gov Engine
FAME Starting Point
![Page 5: FAME & the Priority Services Outcomes Fame Launch - October 2004 Chris Haynes Local e-Government Team Office of the Deputy Prime Minister Chris Haynes.](https://reader036.fdocuments.us/reader036/viewer/2022062517/56649eab5503460f94bb0983/html5/thumbnails/5.jpg)
Partnerships FAME
Number peaked (100+)
Regional Partnerships
New Networks (eGov PM and Cust Serv)
Funding….
New Agendas
FAME Market
Focus
Ownership/Customer
Efficiency
Money….
![Page 6: FAME & the Priority Services Outcomes Fame Launch - October 2004 Chris Haynes Local e-Government Team Office of the Deputy Prime Minister Chris Haynes.](https://reader036.fdocuments.us/reader036/viewer/2022062517/56649eab5503460f94bb0983/html5/thumbnails/6.jpg)
5 eGovernment Roles - Competencies
Longer Term Perspective
Professionalising JUG
Standards
ISU/SSU
Support & Capacity FAME
• e-Champions• e-Government Programme management• Customer Services management• Head of IT• Heads of Service
Support & Development
Embed FAME
Core Skills/Tools
Government Connect
Standards Engine….
![Page 7: FAME & the Priority Services Outcomes Fame Launch - October 2004 Chris Haynes Local e-Government Team Office of the Deputy Prime Minister Chris Haynes.](https://reader036.fdocuments.us/reader036/viewer/2022062517/56649eab5503460f94bb0983/html5/thumbnails/7.jpg)
Innovations FAME
Innovation Objectives
Innovation Infrastructure
Innovation Culture
Projects in Round 2
Round One Projects FAME - Bolt-Ons
Get Thinking
Match ?
Innovation Framework
Key Piece
![Page 8: FAME & the Priority Services Outcomes Fame Launch - October 2004 Chris Haynes Local e-Government Team Office of the Deputy Prime Minister Chris Haynes.](https://reader036.fdocuments.us/reader036/viewer/2022062517/56649eab5503460f94bb0983/html5/thumbnails/8.jpg)
Priority Outcomes FAME
Opportunity Funding
Growing Clarity
Joined Up Service Outcome
CSF for localegov
Linkage FAME
Buyers Options
Embedding (beyond Tech.)
FAME Blueprint
Priority Services: Schools Community information Democratic renewal Local environment e-Procurement Payments Libraries, sports & leisure Transport Benefits Support for vulnerable
people
Priority Services: Schools Community information Democratic renewal Local environment e-Procurement Payments Libraries, sports & leisure Transport Benefits Support for vulnerable
people
Transformation:
Supporting new ways of working
Accessibility of services
High take up of web-based transactional services
Making it easy for citizens to do business with the council
Transformation:
Supporting new ways of working
Accessibility of services
High take up of web-based transactional services
Making it easy for citizens to do business with the council
![Page 9: FAME & the Priority Services Outcomes Fame Launch - October 2004 Chris Haynes Local e-Government Team Office of the Deputy Prime Minister Chris Haynes.](https://reader036.fdocuments.us/reader036/viewer/2022062517/56649eab5503460f94bb0983/html5/thumbnails/9.jpg)
The Challenge for Fame
Sustaining the ‘real’ agenda
The FAME ‘fundamentalist’
Influencing/Directing the agenda
Working Together for Better Joins
Sustaining the ‘real’ agenda
The FAME ‘fundamentalist’
Influencing/Directing the agenda
Working Together for Better Joins
![Page 10: FAME & the Priority Services Outcomes Fame Launch - October 2004 Chris Haynes Local e-Government Team Office of the Deputy Prime Minister Chris Haynes.](https://reader036.fdocuments.us/reader036/viewer/2022062517/56649eab5503460f94bb0983/html5/thumbnails/10.jpg)
Sustaining the ‘real’ agenda
The FAME ‘fundamentalist’ Positioning Fame at the heart of Joined Up Working Re-organising around FAME (Breakdown trad. silos) Go beyond process (infrastructure /organisation)
Influencing/Directing the agenda
Working Together for Better Joins
Sustaining the ‘real’ agenda
The FAME ‘fundamentalist’ Positioning Fame at the heart of Joined Up Working Re-organising around FAME (Breakdown trad. silos) Go beyond process (infrastructure /organisation)
Influencing/Directing the agenda
Working Together for Better Joins
The Challenge for Fame
![Page 11: FAME & the Priority Services Outcomes Fame Launch - October 2004 Chris Haynes Local e-Government Team Office of the Deputy Prime Minister Chris Haynes.](https://reader036.fdocuments.us/reader036/viewer/2022062517/56649eab5503460f94bb0983/html5/thumbnails/11.jpg)
Sustaining the ‘real’ agenda
The FAME ‘fundamentalist’
Influencing/Directing the agenda (target influence)
Local (Service Joins) Regional (Org Joins) National (National Hubs)
Working Together for Better Joins
Sustaining the ‘real’ agenda
The FAME ‘fundamentalist’
Influencing/Directing the agenda (target influence)
Local (Service Joins) Regional (Org Joins) National (National Hubs)
Working Together for Better Joins
The Challenge for Fame
![Page 12: FAME & the Priority Services Outcomes Fame Launch - October 2004 Chris Haynes Local e-Government Team Office of the Deputy Prime Minister Chris Haynes.](https://reader036.fdocuments.us/reader036/viewer/2022062517/56649eab5503460f94bb0983/html5/thumbnails/12.jpg)
Sustaining the ‘real’ agenda
The eGov ‘fundamentalist’
Influencing/Directing the agenda
Working Together for Organisations infrastructure for joining up shared services/working steer agendas Gershon, Procurement, DirectGov
Sustaining the ‘real’ agenda
The eGov ‘fundamentalist’
Influencing/Directing the agenda
Working Together for Organisations infrastructure for joining up shared services/working steer agendas Gershon, Procurement, DirectGov
The Challenge for Fame
![Page 13: FAME & the Priority Services Outcomes Fame Launch - October 2004 Chris Haynes Local e-Government Team Office of the Deputy Prime Minister Chris Haynes.](https://reader036.fdocuments.us/reader036/viewer/2022062517/56649eab5503460f94bb0983/html5/thumbnails/13.jpg)
Government ConnectA Big Opportunity
•Gateway•Government Connect•Core•Extended•LGOL-Net•FAME ???
![Page 14: FAME & the Priority Services Outcomes Fame Launch - October 2004 Chris Haynes Local e-Government Team Office of the Deputy Prime Minister Chris Haynes.](https://reader036.fdocuments.us/reader036/viewer/2022062517/56649eab5503460f94bb0983/html5/thumbnails/14.jpg)
The FAME Challenge
Maximise the Policy/Funding OpportunitiesEnsure Standards & Ownership
Embed Consciousness Sustain Joined Up eGovernment
React to Agendas
But beware the Brown Nosed Gershon Fish !
![Page 15: FAME & the Priority Services Outcomes Fame Launch - October 2004 Chris Haynes Local e-Government Team Office of the Deputy Prime Minister Chris Haynes.](https://reader036.fdocuments.us/reader036/viewer/2022062517/56649eab5503460f94bb0983/html5/thumbnails/15.jpg)
Personal Reflections
Belief in FAME Belief in FAME
Belief in eGovernment Belief in eGovernment
It is a critical time (time to deliver) It is a critical time (time to deliver)
Developing ‘Public Service’ Style ! Developing ‘Public Service’ Style !
Invest in FAME ‘Don’t become a hermit’ Invest in FAME ‘Don’t become a hermit’
![Page 16: FAME & the Priority Services Outcomes Fame Launch - October 2004 Chris Haynes Local e-Government Team Office of the Deputy Prime Minister Chris Haynes.](https://reader036.fdocuments.us/reader036/viewer/2022062517/56649eab5503460f94bb0983/html5/thumbnails/16.jpg)
Further Information
Chris Haynes - [email protected]
Web:www.localegov.gov.uk
eMail:[email protected]
Chris Haynes - [email protected]
Web:www.localegov.gov.uk
eMail:[email protected]