FALL 2014 Professional Development · PDF fileFor a copy of the approval form visit ... 6...

NORTH CAROLINA AGRICULTURAL AND TECHNICAL STATE UNIVERSITY

Center for Leadership and Organizational ExcellenceDIVISION OF HUMAN RESOURCES

FALL 2014 Professional Development Catalog

Dear Aggies:

It is my pleasure to welcome you to the Fall 2014-15 academic year. In alignment with

North Carolina A&T State University’s Preeminence 2020 Strategic Goals, the Division of

Human Resources is excited to announce the Fall 2014 Professional Development Catalog.

This Professional Development Catalog targets four areas which are designed to enhance

workforce development capabilities. For the fall semester, our areas of focus are:

Organizational Culture, Results Orientation, Leadership, and Compliance. We are truly

excited about the professional development offerings in this catalog. They are new, wide-

ranging, and aligned with the strategic workforce leadership and professional development

needs of the University.

We have a dynamic line-up of University leadership for this Fall Semester who will lead

our course offerings and provide a great example of University collaboration. We are

grateful for the partnerships with Dr. Joe B. Whitehead, Provost and Vice Chancellor for

Academic Affairs, Dr. Barry Burks, Vice Chancellor for Research and Economic

Development, Mr. Robert Pompey Jr., Vice Chancellor for Business and Finance, Attorney

Charles Waldrup - General Counsel of Legal Affairs, Ms. Nicole Pride, Chief of Staff and

Interim Vice Chancellor for University Advancement, Chief Glenn Newell - University

Police Department, Ms. Akua Matherson, Associate Vice Chancellor for Enrollment

Management, Mr. Robert Randolph, Jr., Director of the University Writing Center, Dr.

Sylvia Burgess, Associate Professor - School of Education - Leadership Studies, Dr. Anthony

Graham, Professor and Chairperson- School of Education, Ms. Laketta Lee, Information

Technology Trainer, Mr. James Griffin, Chairperson – Staff Senate, along with a special

“Train the Trainer” session, presented by Dr. Ancella Livers from the Center for Creative

Leadership.

Course registration for the CLOE Professional Development fall course offerings is now

available at http://www.ncat.edu/hr/cloe/index.html. Seating is limited, so please enroll

early to take advantage of these Professional Development course offerings. If you have any

questions please do not hesitate to contact Dr. Eric Gladney, Director or Shanda Woods,

Training Specialist – Center for Leadership and Organizational Excellence, at

[email protected] or [email protected]

We sincerely thank Chancellor Harold L. Martin, Sr. and the Cabinet for their leadership

support of the workforce development strategic initiatives of the University.

Sincerely,

Linda R. McAbee

Vice Chancellor for Human Resources

http://www.ncat.edu/hr/cloe/index.html


CLOE Professional Development Catalog – Fall 2014

Table of Contents Division of Human Resources Professional Development

About Us ............................................................................................................................... .3

Supervisory Development Program ................................................................................. .4

Organizational Culture ..........................................................................................................7

Results Orientation ...............................................................................................................12

Leadership ..............................................................................................................................16

Compliance ............................................................................................................................20

Professional Development Matrix ......................................................................................25

Additional Campus Professional Development

Aggie Mart.. ...........................................................................................................................26

Banner Combined Course Student Records, CAPP and Web for Faculty .....................26

SkillPort……………… ………………………………………………………………….….26

Starfish ....................................................................................................................................26

Off-Campus Professional Development ................................................................... 27

North Carolina Office of State Human Resources (NCOSHR) Employee and

Organizational Development (EOD) ................................................................................27

Universities, Colleges and Community Colleges ............................................................ 27



About Us

Center for Leadership and Organizational Excellence (CLOE)

Division of Human Resources

Whether helping an employee to succeed in their current role or preparing them for a future career

opportunity, the Center for Leadership & Organizational Excellence (CLOE) provides professional

development opportunities for all permanent University employees. We coordinate, design and deliver

leadership and professional development programs, as well as offer customized organizational

development programs spanning University – wide to department level needs.

We are very customer focused in our approach. From needs assessment to selection of the appropriate

Professional Development course content, to the appropriate training & delivery style for the most

effective impact, to follow-up and evaluations; we work with you every step of the way. Courses are

designed to develop and enhance essential workplace competencies and increase job effectiveness, which

in turn improve employee performance throughout the University. Investing in the professional

development of employees is essential to the evolving workforce requirements of the University.

Training programs are free to all full-time SPA and EPA employees of the University.

Please contact us directly: [email protected] or [email protected] to learn more about our custom

programs designed to extend excellence at every stage of your professional development.

mailto:[email protected]




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V 1.0 http://www.ncat.edu/hr/cloe/index.html

Supervisory Development Program (SDP)

Introduction

We are proud to offer a new development program this Fall called the Supervisory Development Program

(SDP). It is a customized development track that will include in-class professional development courses as

well as SkillPort online course offerings for employees who are interested in developing competencies aligned

with a supervisory career path.

Our Fall 2014 Professional Development Catalog targets four areas which are designed to enhance workforce

development capabilities. The four areas of focus are: Organizational Culture, Results Orientation, Leadership,

Compliance as well as the new development program: Supervisory Development. (See the Professional

Development Matrix on page 24 and 25 of the catalog for a complete listing of courses that align with each area

of focus as well as our 2014-2015 strategic priorities and Preeminence 2020 goals.) Upon completion of the

courses in the Supervisory Development focus area, participants will be awarded a Certificate of Achievement

from the Division of Human Resources (DHR). Participation in any or all of the 4 focus area may be included

in an employee’s professional development and/or PMP plans designed by employees and their supervisors.

Selection Criteria:

» Recommendation and full endorsement from current manager including the completion of SDP

application.

» Full-time NCAT employee.

» Performance, as defined by the department, (“very good” or “good“) for the previous two years

of continuous employment.

Benefits for Participants:

» Development of supervisory / management competencies.

» Engage in giving and receiving behavioral feedback to strengthen the participant’s overall

supervisory / management impact at NCAT.

» Use of best practices to identify, motivate, assess, develop, and retain talent.

» Enhancement of peer-to-peer collaboration.

» Direct access to key University leadership RE: University Strategic Priorities.

» Increased engagement and commitment to NCAT and its Strategic Priorities.

Due to the amount of time required to complete the Supervisor Development Program (SDP), supervisory

approval is required. For a copy of the approval form visit http://www.ncat.edu/hr/cloe/index.html or contact

Ms. Shanda Woods, [email protected] or 336-285-3767. Forms submitted on-line are automatically forwarded

to the participant’s supervisor for approval. Once approval is received by the Center for Leadership and

Organizational Excellence (CLOE), a confirmation of enrollment letter will be sent to the participant.





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Supervisory Development Continued

Listed below are the courses associated with the 2014-2015 SDP. These courses are offered in this catalog.

Pre-requisite SDP Course is required and will be offered monthly throughout the year, prior to starting this

track (please complete the SDP application on the CLOE Website: http://www.ncat.edu/hr/cloe/index.html .

Organizational Culture Core Courses

Conflict Solutions

“Doing It All”... How To Stay Focused & Engaged

Emotional Intelligence - pt. 1 – Self- Awareness

Emotional Intelligence - pt. 2 - Self- Management

Emotional Intelligence - pt. 3 – Social Awareness

Emotional Intelligence - pt. 4 – Relationship

Management

Eradicating The Aggie Shuffle

The 9 Tenets of Diversity

Transformational Leadership

Results Orientation Core Courses

Budget & Finance (Parts 1 & 2)

Business Writing 101

Customer Service Excellence

Creating & Sustaining A Customer Focused

Organization (SkillPort)

Business Execution: Understanding The

Fundamentals (SkillPort)

Leadership Core Courses Developing Your Personal Brand

Preeminence 2020 (Employee Engagement)

Reappointment, Promotion & Tenure

Training the Trainer

Transitioning to a Research Doctoral Institution

Position Management (Writing Position

Descriptions)

Leadership Essentials: Creating Your Own

Leadership Development Plan (SkillPort)

Compliance Core Courses

Equal Employment Opportunity

People Admin 7

Performance Management

Recognizing Compliance Issues

VAWA & The Clery Act

All classes may be enrolled via the CLOE Workshops & Event Calendar located at:

http://www.ncat.edu/hr/cloe/index.html.

If you have any questions please do not hesitate to contact Dr. Eric Gladney, Director or Ms. Shanda Woods,

Training Specialist – Center for Leadership and Organizational Excellence, at [email protected] or

[email protected].





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Index Title Facilitator Date Page

1 Recognizing Compliance Issues Dr. Charles Waldrup 09.03.14 20

2 Budget & Finance Part 1 Mr. Robert Pompey 09.09.14 12

3 People Admin 7 – Position Management Ms. Amy Braun 09.09.14 22

4 Budget & Finance Part 2 Mr. Robert Pompey 09.10.14 12

5 Position Mgmt. (Writing Position Descriptions) Ms. Amy Braun 09.16.14 19

6 EEOI Day 1 Ms. Linda Mangum 09.17.14 20

7 EEOI Day 2 Ms. Linda Mangum 09.18.14 20

8 Reappointment, Promotion & Tenure Dr. Joe Whitehead, Provost 09.23.14 16

9 Business Writing 101 Mr. Robert Randolph, Jr. 09.24.14 15

10 Doing it All “Staying Focused & Engaged” Dr. Brian Sims 09.30.14 9

11 Together We Make it Work Ms. Linda Mangum 10.01.14 21

12 People Admin 7 – Applicant Tracking Mr. Lonnie Crotts 10.14.14 22 13 Emotional Intelligence Part 1 Dr. Eric Gladney 10.14.14 7

14 Emotional Intelligence Part 2 Dr. Eric Gladney 10.15.14 8



17 Preeminence 2020 (Employee Engagement) Ms. Linda McAbee 10.28.14 16

18 Eradicating the Aggie Shuffle Ms. Akua Matherson 10.29.14 7

19 Developing Your Personal Brand Ms. Nicole Pride 11.04.14 17

20 The 9 Tenets of Diversity Dr. Anthony Graham 11.05.14 10

21 Skill Port 101 Ms. Lee & Ms. Woods 11.07.14 14

22 VAWA & The Clery Act G Chief Newell & Ms. Mangum 11.11.14 23

23 People Admin 7 – Position Management Ms. Shakina Dillard 11.11.14 22

24 Performance Management Dr. Ericka Smith 11.12.14 21

25 “Aggies Do” Mr. James Griffin 11.14.14 14

26 Customer Service Excellence Dr. Gladney & Ms. Woods 11.18.14 13

27 Transitioning to a Research Doctoral Inst. Dr. Barry Burke 11.19.14 18

28 Training the Trainer Dr. Ancella Livers 12.01.14 19

29 Conflict Solutions Ms. Shanda Woods 12.02.14 11

30 People Admin 7 – Applicant Tracking Mr. Lonnie Crotts 12.09.14 22

31 Adaptive Leadership Dr. Sylvia Burgess 12.10.14 17

32 Moving from Transactional to Transformational Dr. Eric Gladney 12.12.14 10

33 Leadership Essentials Skillport** Online 18

34 Creating and Sustaining a Customer focused Org. Skillport** Online 13

35 Business Execution: Fundamentals Skillport** Online 15



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Organizational Culture

Eradicating the “Aggie Shuffle”

The “Aggie Shuffle” – Many students report that lack of communication among administrative offices at

NC A&T hinders their success. When administrative questions or problems arise, students frequently get

“bounced around” from one office to another. Understanding the practices, programs, and institutional

structures that contribute to Student Success at North Carolina A&T State University is vital to the

continued growth and success of this Premiere Learning Institution. This training is open to Faculty and

Staff, the facilitator will introduce the concept of “Super Advisor” (i.e. current employees assigned to the

task of helping direct students, parents, faculty and staff). Facilitator: Akua Matherson, Vice Chancellor of

Enrollment Management – Division of Academic Affairs.

Date Time Format SDP Duration Location Instructor

10.29.14 10:00a –12:00n nstructor

Yes 2 hours School of

Technology

Smith Hall

Room 2016

Ms. Akua Matherson,

Vice Chancellor of

Enrollment Mgmt.

Division of Academic

Affairs

Administration

Emotional Intelligence – Pt. 1 – Self Awareness

Research on leadership over the past two decades indicates that the emotional intelligence (EI) of leaders

matters twice as much as cognitive abilities such as IQ or technical expertise. EI is not in opposition to IQ

but it is an extension of the individual’s potential to succeed in a people-oriented environment. This

workshop will help participants to understand his/her moods, emotions (i.e. what drives you) while

enlightening individuals on the impact their moods and emotions have on other people. This is a 4-part

course, it is preferred you take all four sections however if you are unable, feel free to enroll for those you

are able to attend.. Facilitator: Dr. Eric Gladney, Director, Center for Leadership and Organizational

Excellence - Division of Human Resources.


10.14.14 10:00a –12:00n Instructor Yes 2 hours School of

Technology

Smith Hall

Room 2016

Dr. Eric Gladney, Director, Center

for Leadership and Organizational

Excellence - Division of Human

Resources



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Emotional Intelligence – Pt. 2 – Self Management

Part 2 of this 4-part series on Emotional Intelligence, this workshop will help participants understand his/her

ability to control or redirect behavior / mood, gauge flexibility when circumstances change, and determine

how to strive for personal best. This is a 4-part course. It is preferred you take all four sections, however if

you are unable feel free to enroll for those you are able to attend. Facilitator: Dr. Eric Gladney, Director,

Center for Leadership and Organizational Excellence - Division of Human Resources.


10.15.14 10:00a –12:00n Instructor Yes 2 hours School of

Technology

Smith Hall

Room 2016

Dr. Eric Gladney, Director,

Center for Leadership and

Organizational Excellence -


Emotional Intelligence – Pt. 3 – Social Awareness

Part 3 of this 4-part series on Emotional Intelligence, this workshop will help participants become more aware

of other people’s emotions, needs and perspectives as well as provide insight into areas such as goal

development and maintaining optimism even in the face of failure. This is a 4-part course. It is preferred you

take all four sections however if you are unable, feel free to enroll for those you are able to attend. Facilitator:

Dr. Eric Gladney, Director, Center for Leadership and Organizational Excellence - Division of Human

Resources.

Date Time Format SDP Duration Location Instructor 10.17.14 10:00a –12:00n Instructor Yes 2 hours School of

Technology

Smith Hall

Room 2016







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Emotional Intelligence - Pt. 4 – Relationship Management

The final workshop in this 4-part series on Emotional Intelligence will help the participant engage in self

critical analysis regarding the quality of response to the emotional reactions of others as well as the depth

of cultural sensitivity when dealing with other people. This is a 4-part course. It is preferred you take all

four sections however if you are unable, feel free to enroll for those you are able to attend. Facilitator: Dr.

Eric Gladney, Director, Center for Leadership and Organizational Excellence - Division of Human

Resources.

Date Time Format SDP Duration Location Instructor 10.21.14 10:00a – 12:00n

Instructor Yes

2 hours School of

Technology

Smith Hall

Room 2016

Dr. Eric Gladney, Director, Center for

Leadership and Organizational

Excellence - Division of Human

Resources

Doing it All ”Staying Focused and Engaged

The target population for this training is all Faculty and Staff, in this session the facilitator will look at the

“new normal” of the work environment, which means often times we’ve inherited work from others, are

multitasking 24/7 and may have responsibilities for which we have little training and experience. In

addition, we’re expected to produce positive results with fewer resources. Given these circumstances, it’s

not surprising that maintaining focus and staying engaged can be a major hurdle. With so many

simultaneous demands on your time, staying focused and engaged is no longer an option. It’s a “must-

have” skill for doing your job well and keeping your position viable. Are you “hard-wired” to stay focused

on a situation or task in spite of distractions, fatigue and boredom? What practical tools and techniques can

help you make the best of your innate strengths, mitigate your challenges, stay focused and spend more

time and energy on what you like doing best, while maintaining your work load. Facilitator: Dr. Brian

Carey Sims, Associate Professor – Department of Psychology.

Date Time Format SDP Duration Location Instructor 09.30.14

09:00a- 11:00a

Instructor Yes 2 hours School of

Technology

Smith Hall

Room 2016

Dr. Brian Carey Sims,

Associate Professor

Department of Psychology



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The Nine Tenets of Diversity

This training will address how we as Faculty and Staff can begin to recognize the correlation of the formative

educational experience not only on our global student population but specifically on the African American

male adolescent and the impact those formative years have on the whole person. Including, but not limited

to academic learning capabilities, and ethnic identities related to their success at North Carolina A&T State

University. This two hour session will touch on academic optimism, political awareness, and critical

consciousness from a multicultural perspective. Highlighting how diversity includes more than just the

three common areas: Ethnicity, Race and Gender but further examining the nine tenets of diversity: Race,

Ethnicity, Gender, Age, Sexual Orientation, Socioeconomic Status, Geography, Religion as well as, Physical

and Mental Capabilities Facilitator: Dr. Anthony Graham, Professor & Chairperson – Department of

Curriculum & Instruction, School of Education.

Date Time Format SDP Duration Location Instructor 11.05.14

10:00a – 12:00n

Instructor 2 hours School of

Technology

Smith Hall

Room 2016

Dr. Anthony Graham,

Professor & Chairperson

Department of

Curriculum & Instruction.

School of Education

Moving from Transactional to Transformational Leadership

Guiding transformational change may be the ultimate test for an organization. Oftentimes major academic or

corporate change initiatives – whether the focus is to increase quality, improve organizational culture or to

provide strategic direction and vision –generate only lukewarm results. Why? Some managers don’t realize

that transformation is a process, not an event. It advances on stages that build on each other. This session

will provide participants with a framework that will aid in the facilitation of organizational transformation as

well as the identification of the style of leadership that is needed to foster better critical thinking regarding

the achievement of the strategic priorities at North Carolina A&T State University. Facilitator: Dr. Eric

Gladney, Director, Center for Leadership and Organizational Excellence - Division of Human Resources.

Date Time Format SDP Credit

Duration Location Instructor 12.12.14 10:00a – 12:00n Instructor Yes 2 hours School of

Technology

Smith Hall

Room 2016







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Conflict Solutions

Why should you resolve conflict? The main goal of negotiation with your colleagues is to come to an

agreement that benefits all parties. Some other good reasons to negotiate are: 1) Understanding more about

other people’s ideas, beliefs, and backgrounds which may be different from your own. In order to resolve a

conflict, you'll need to look at the situation from your opponent's point of view and learn more about this

person or group's perspective and motivations. 2) Ensures that your relationships with colleagues continue

and grow. If you make peace, you increase your own allies in the work place. 3) Successful negotiations

pave the way for smooth relationships in the future. Full-blown conflicts use up resources -- time, energy,

good reputation, and motivation. By negotiating, you avoid wasting valuable resources, which in turn may

actually make new allies and find additional resources. Facilitator: Shanda Woods, Training Specialist -

Center for Leadership and Organizational Excellence - Division of Human Resources.

Date Time Format SDP Credit

Duration Location Instructor 12.02.14 10:00a – 12:00n Instructor Yes 2 hours School of

Technology

Smith Hall

Room 2016

Ms. Shanda Woods, Training

Specialist Center for Leadership &

Organizational Excellence, Division

of Human

Resources



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Results Orientation

Budget & Finance – Part 1

The target population for this training is all Faculty and Staff due to the fact that the budget has increasingly

become a critical tool developed and used; especially amidst the growing financial and administrative

pressures that North Carolina higher education is facing. This workshop will focus on the process of

translating, planning and programming decisions into specific projected financial plans for relatively short

periods of time. Participants will strengthen their competency in these areas by: learning various types of

budgets and their components, understanding how to prepare revenue estimates and budget summaries,

comprehending the process of creating, implementing and monitoring a budget; and how to establish

budgetary controls and contingencies. Facilitator: Robert Pompey, Jr. - Vice Chancellor for Business and

Finance.

Date Time Format SDP Duration Location Instructor 09.09.14 10:00a – 12:00n Instructor Yes 2 hours School of

Technology

Smith Hall

Room 2016

Mr. Robert Pompey, Jr. - Vice Chancellor for Business and Finance

Budget & Finance – Part 2

This second day of this crucial training will allow participants to actual have a hands on experience, working

in the online training site with the budgeting staff to guide you, allow you to ask questions and explain why

the systems operates the way it does, learn various types of budgets and their components, understanding

how to prepare revenue estimates and budget summaries, comprehending the process: creating,

implementing and monitoring a budget. Finally, exposure to how to establishing budgetary controls and

contingencies. Please bring your laptop for Part 2 of this two part training. Facilitators: Robert Pompey, Jr. -

Vice Chancellor and along with his processing team for Business and Finance. Date Time Format SDP Duration Location Instructor

09.10.14 10:00a – 12:00n Instructor Yes 2 hours School of

Technology

Smith Hall

Room 2016

Mr. Robert Pompey, Jr. - Vice Chancellor for Business and Finance



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Customer Service Excellence

From an educational institution perspective, we cherish good service. In survey after survey, it is an

important differentiator in our stakeholder’s (e.g. students, parents, faculty & staff and, surrounding

community) experience. Excellence in customer service doesn't come about accidentally. Each process

element needs to be carefully defined, planned and managed. Research indicates that marginal to less than

marginal service is not born from attitude and effort alone, but from design choices made in the very

blueprints of a business model that undergirds our organizations. It is easy to throw customer service into a

mission statement and periodically do whatever it takes to make a customer happy. What’s hard is designing

a customer service excellence model that allows average employees – not just the exceptional ones – to

produce service excellence as an everyday routine. Participants in this workshop will learn how to leverage

the key aspects of the customer service excellence model with their core business processes and they will

learn the importance of understanding & communicating their organization’s standards Facilitator: Dr. Eric

Gladney, Director, & Shanda Woods, Training Specialist Center for Leadership and Organizational

Excellence - Division of Human Resources.

Date Time Format SDP Duration Location Instructor 11.18.14 10:00a – 12:00n Instructor Yes 2 hours School of

Technology

Smith Hall

Room 2016

Dr. Eric Gladney, Director Center for Leadership and Organizational Excellence


Creating and Sustaining a Customer-focused Organization**

To create a customer-focused organization, you need an in-depth understanding of what types of customerr-

focused tools and solutions are available. And you must know the level of customer focus that you're seeking to

achieve. As a manager, you also need to know how to select the most appropriate implementation strategy

that aligns with your organization's capabilities and its objectives. This will help you to create stronger,

more valuable, and lasting relationships and experiences for your customers. This course provides direction

on how to approach, implement, and sustain effective customer-focused service strategies in order to increase

your organization's competitive advantage. Target Audience: Managers and leaders who want to develop

their skills for approaching and implementing customer-focused service strategies.


Any Any LMS Yes 1.5 hours Online

Skillport**

To receive credit, the entire

module must be completed.



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SkillPort 101

North Carolina A&T State University provides staff, faculty and students access to interactive online courses

and resources that provide self-paced training that helps individuals to achieve their personal and

professional goals and priorities. The Skillport online learning system offers access to web-based IT and

business courses, books, and other online learning assets designed to enhance business and technical skills.

All benefits-eligible University employees, 24 x 7 access to Skillport’s Desktop curriculum, which covers

common desktop applications and skills. In this training we will visit the Skillport page to explain to

participants how to access Skillport, and share the benefits of this valuable tool. Facilitators: Laketta Lee,

Information Technology Trainer, Division of IT and Shanda Woods, Training Specialist in the Center for

Leadership and Organizational Excellence – Division of Human Resources.

Date Time Format SDP Duration Location Instructor 11.07.14 10:00a –12:00n Instructor 2 hours School of

Technology

Smith Hall

Room 2016

Ms. Shanda Woods, Training

Specialist Center for Leadership

and Organizational Excellence and

Ms. Laketta Lee, Trainer - Division

of Information Technology

“Aggies Do”

In this training faculty and staff will have the opportunity to align themselves with the Preeminence 2020

goal of community service by engaging and leveraging the University's greatest resource it's people ("YOU").

This training is an compelling opportunity to bridge the gap between the University and the surrounding

community; as well as volunteers building relationships with one another. Come out and meet some local

agencies that can explain their service needs and how “Aggie Pride” can be demonstrated to help strengthen

the local community with outreach. The benefits for the faculty and staff are three-fold: Exemplifying

“Aggie Pride”, Engaging and bonding with your colleagues, as well as giving back to the community. This

is an interactive training that will allow faculty & staff to ask questions and decide how they can get involved

in a community outreach service project suitable for the individual, because we are "Aggies" and "WE DO".

Facilitator: James Griffin, Staff Senate Chairperson.


11.14.14 10:00a – 12:00n Instructor 2 hours School of

Technology

Smith Hall

Room 2016

Mr. James Griffin,

Staff Senate Chairperson



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Business Writing 101

The target population for this training is all employees. This workshop will introduce strategies for

composing various business documents—e-mails, letters, memos, reports, proposals and performance

appraisals. The facilitator will also provide basic formats and formulas for tackling any kind of writing task,

focusing on process as well as product. As such, good writing, regardless of genre or style, must be clear and

coherent. Additionally, this workshop will also cover common grammar and mechanical issues, including

subject-verb agreement, punctuation, etc. Please bring a current (or past) project and get one-on-one

feedback. Facilitator: Robert Randolph, Jr. Director University Writing Center.

Date Time Format SDP Duration Location Instructor 09.24.14 10:00 a - 12:00n Instructor Yes 2 hours School of

Technology

Smith Hall

Room 2016

Mr. Robert Randolph,

Jr., Director University

Writing Center

Business Execution: Understanding the Fundamentals**

Business managers are usually comfortable formulating strategy to enhance business outcomes. But what

happens when plans fail to translate to reality? Why is business execution so difficult? Delivery is vital to the

survival of all organizations, yet unclear plans, unsuitable workforces, and limited resources can have a

detrimental effect on the best strategic ideas. Good leadership, having the right people in the right roles, and

a business culture that's focused on getting the job done are the cornerstones to building and maintaining a

company that can execute its strategy. This course will review the drivers of business execution and the

fundamental concepts that companies need to pay attention to in order to realize their plans. The course

looks at the leadership behaviors that foster actionable strategy, as well as the value of selecting the right

people for the right roles. It also considers how to create and manage a 'get it done' culture. Target

Audience: Anyone who wants to initiate the conditions, implement the strategies, and provide support for

business execution in their organization.

Date Time Format SDP Duration Location Instructor Any Any LMS Yes 1 hours Online

Skillport**

To receive credit, the entire

module must be completed.



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Leadership Preeminence 2020 “Employee Engagement”

NCA&T Preeminence 2020 sets the long-term strategic course for the University. This strategic plan is our

call to action, an invitation to engage collaboratively as a community of learners toward excellence in

research, scholarship, creative expression, operational excellence, and community engagement. This

workshop is for all faculty and staff and will address employee engagement which is the act of committing

– rationally or emotionally – to something or someone within an organization. It will provide an overview

of the strategy, as well as, help participants better understand how to align their work to the goals

outlined in the strategic plan. Facilitator: Ms. Linda R. McAbee, Vice Chancellor for Human Resources.

Date Time Format SDP Duration

Location Instructor

10.28.14 10:00a –

12:00n


Technology

Smith Hall

Room 2016

Ms. Linda R. McAbee, Vice

Chancellor for the Division of

Human Resources

Reappointment, Promotion and Tenure

Few decisions that a university faculty and administration make are as important potentially as those

involving the reappointment, tenure, or promotion of colleagues. Within the UNC system the processes

by which these decisions are made vary among the constituent universities. This is as it should be, since

each institution has its own character shaped by its constituents, its history, and its particular missions.

However, even though RPT processes may vary in their details, they should share the characteristic of

being consistent with certain principles. Participants in this training will get a clear understanding of the

processes used on the campus of NC A&T State University as it relates to the multi-level review process

for reappointment, promotion and tenure (RPT) decisions. Facilitator: Dr. Joe B Whitehead, Provost and

Vice Chancellor of Academic Affairs.


09.23.14 10:00a –

12:00n

Instructor 2 hours School of

Technology

Smith Hall

Room 2016

Dr. Joe B Whitehead, Provost –

Academic Affairs



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Adaptive Leadership

The target population for this training is current or potential Managers and Supervisors. Adaptive

Leadership when change is not enough, In this training the facilitator will address the need for adaptive

leadership, a whole new way of doing business. Adaptive Leadership is necessary when a response outside

of your current toolkit is required. Applying four principle ingredients for enhancing adaptive potential

include: Competency, Knowledge Management, Creating Synergy and finally application of the University's

Holistic Vision is applied. Consciously applying these four principles will help individuals and the entire

organization with the ability to respond more adaptively in this constantly evolving work environment.

Facilitator: Dr. Sylvia Burgess, Associate Professor of the School of Education – Leadership Studies.



Technology

Smith Hall

Room 2016

Dr. Sylvia Burgess

Associate Professor

School of Education

Developing your Personal Brand

This training is for all Faculty and Staff. Your personal brand is all about who you are and what you

want to be known for. It’s your reputation. It’s about bringing who you are to what you do and how you

do it. It’s making your mark by being yourself—your best self. Think of your personal brand as your

calling card—your unique promise of value. And while that’s a pretty broad concept, in this two hour

training we will begin exploring the process for building your brand with a few easy steps. Whether

you’re looking for that next employment opportunity, a student, or gainfully employed, you must think,

act, and plan like a business leader. With the surge of social media, you not only have the ability, but you

now have the need to manage your own reputation, both online and in real life. Developing your

personal brand is essential for the advancement of your career. Facilitator: Nicole Pride, Chief of Staff and

Interim Vice Chancellor for University Advancement.



Technology

Smith Hall

Room 2016

Ms. Nicole Pride, Chief of

Staff and Interim Vice

Chancellor for

University Advancement



08.19.14 18 of 28


Transitioning to a Research Doctoral Institution

The A&T Preeminence 2020 Strategic Plan for 2011-2020 establishes performance goals for many key

metrics including three metrics associated with the research enterprise. The goal established for total

contract and grant awards represented an increase of more than 40% to $85M per year. During the first

decade of the 21st century federal research budgets grew rapidly so continued growth at NC A&T seemed

a sure bet. For the past six years, however, the United States government and the state of North Carolina

have dealt with the recession by reducing federal and state budgets. This presentation will provide a

vision for growing the NC A&T research enterprise to the Preeminence 2020 goals under the current

economic conditions. The changes needed are consistent with continuing the transition to a research

doctoral institution. Goals were also established for annual patent generation and licensing revenues.

This presentation will address progress toward those goals that will accompany growth in the research

enterprise. The content of this presentation is intended to stimulate participation from the audience in

discussion of challenges and illumination of alternate paths to success. Facilitators: Dr. Barry L. Burks Vice

Chancellor for Research and Economic Development.


Leadership Essentials: Creating Your Own Leadership Development Plan**

Creating your own leadership development plan is a significant part of any successful and valuable

leadership-development strategy. Leadership development plans help to ensure that you remain focused on

what is required to continually grow and develop as a leader. This includes assessing your own style, values,

and requirements, as well as identifying development goals, objectives, and actions. This course explores

ways to assess yourself as a leader, establish a vision for the future, and identify obstacles to that vision. It

also teaches practical approaches for setting development goals, objectives, and actions designed to move you

toward your vision. Lastly, it provides useful criteria for evaluating a personal leadership development plan.

Materials designed to support blended learning activities aligned with this course are available from the

Resources Page. Target Audience: Supervisors, managers, directors, and individuals wanting to develop their

leadership skills.


Any Any Self Yes 1 hour Online Skillport**

To receive credit, the

entire module must be

completed.


Technology

Smith Hall

Room 2016

Dr. Barry L. Burks Vice Chancellor for Research & Economic Development



08.19.14 19 of 28


Position Management (Writing Position Descriptions - EPA & SPA)

Audience: Limited to Supervisors of SPA/EPA Employees or Assigned Proxies in PeopleAdmin 7. This

training will: 1) Introduce the purpose and legal importance of the position description, 2) Provide tools

for the supervisor to use in gathering job duty detail information, and 3) Explain how to use the SPA

competency profiles as a basis for describing job responsibilities. Participants will work as teams to

produce a finished position description. Writing EPA (Non-faculty) Position Descriptions 1) Introduce the

EPA (Non-faculty) job categories as defined by UNC GA Policy 300.1, 2) Explain recent changes made to

the EPA position submission process; 3) Present case studies of positions submitted to the UNC Human

Resources Advisory Board (HRAB) and discuss why they were approved or denied; 4) Demonstrate the

components of a good org chart as required by HRAB; 5) Describe the impact of NC Data Mart on EPA

classification and salary administration. Facilitator: Amy Braun, Classification and Compensation Analyst.



Technology

Smith Hall

Room 2016

Ms. Amy Braun Classification and Compensation Analyst


“Train the Trainer” model will be used to assist participants to develop and/or expand their skills to

conduct effective trainings, curriculum provided. As a Senior Faculty member, Dr. Livers works with

global and national clients to help them gain clarity around their leadership needs and to co-create

dynamic solutions to meet those needs. This training is open for any faculty and staff person on campus,

including individuals who currently facilitate training, course material and enrollment material to large

groups. In this training the facilitator will address: The Purpose of Training, Qualities of a good training,

Needs Assessment and Objectives, Designing & Developing Training and finally Delivery. Participants

who successfully complete this workshop will have the tools and skills to conduct workshops using the

training curriculum provided. Facilitator: Dr. Ancella B. Livers, Senior Faculty Member at The Center for

Creative Leadership in Greensboro, North Carolina.

Date Time Format SDP Duration Location Instructor 12.01.14 10:00a – 12:00n Instructor 2 hours School of

Technology

Smith Hall

Room 2016

Dr. Ancella B. Livers

Senior Faculty Member

Center for Creative

Leadership



08.19.14 20 of 28


Compliance

Equal Employment Opportunity (EEOI)

This very informative workshop focuses on Federal and State EEO laws, anti-discrimination practices; and

the values of diversity and is recommended for all supervisors. Note: This workshop covers 2 days and

11 hours. “Required; All State Managers and Supervisors by NC Office of State Human Resources

[NCOSHR]”. Facilitator Linda Mangum, Interim Director of Employee Relations\AAO & Employee

Relations Counselor- Division of Human Resources.

Date Time Format Certification

SDP Location Instructor

Instructor OSHA

Certification Yes 1020

Wendove

r (room

007)

Ms. Linda Mangum, Interim

Director of Employee

Relations\AAO & Employee

Relations Counselor – Division of

Human Resources

Day 1

09.17.14

9:00a–

12:00

1:00p –

4:00

Day 2

09.18.14

9:00a–

1:00p

Recognizing Compliance Issues in the Workplace (Internal Audits)

There are more than 300 Federal and State Statutes and Regulations with which Higher Education must

comply. This workshop will help increase the level of awareness of compliance issues focused in the areas

of Internal Audits Facilitator: Dr. Charles Waldrup, General Counsel of Legal Affairs.


09.03.14 10:00a –

12:00n


Technology

Smith Hall

Room 2016

Dr. Charles Waldrup

General Counsel of Legal Affairs



08.19.14 21 of 28


Together We Make it Work

This course is designed to provide employees with the basic principles of diversity and explore how to

effectively communicate with an increasingly diverse workforce, as well as understand its relationship to

productivity. It will provide an overview of federal and state laws and University policies. Each employee

can reach their full potential and contribute to the overall success of the organization. Facilitators: Mrs.

Linda Mangum, Director of Employee Relations/AAO & Employee Relations Counselor- Division of

Human Resources.

Date Time Format SDP Duration Location Instructor 10.01.14 08:30a – 12:30n Instructor Yes 4 hours 1020

Wendover Room 009

Ms. Linda Mangum, Interim Director of Employee Relations\AAO & Employee Relations Counselor – Division of Human Resources


This training is for all Supervisors and Managers, and will address the importance of Performance

Management and its critical role in workforce planning. The facilitator will address some of the key

benefits of a good performance management system, and NC A&T SU’s goal to have all Faculty and Staff

implementing and processing individual and organizational performance reviews on a mandated schedule.

The training will also focus on understanding the alignment of performance management with succession

planning, the University’s Strategic, Goals, and Preeminence 2020. It has been historically noted that

properly documented performance reviews increases employee engagement and will improve overall

delivery to our students, parents and colleagues. Facilitator: Dr. Ericka Smith, Assistant Vice Chancellor -

Division of Human Resources.



Technology

Smith Hall

Room 2016

Dr. Ericka Smith, Assistant Vice

Chancellor, Division of Human

Resources



08.19.14 22 of 28


People Admin 7

This workshop will guide users through the NCA&TSU business processes in the People Admin 7 (PA7)

system. It will lay the foundation for users to be able to understand how PA7 functions and to help the users

understand how business processes are achieved. System functionality that will be covered will include: PA7

Dashboard and Basic Navigation, Position Management Walkthrough, and Applicant Tracking Walkthrough.

Facilitator: Division of Human Resources Staff.

Date

09.09.14

10.14.14

11.11.14

12.09.14

Time

9:00a – 12:00p

9:00a – 12:00p

9:00a - 12:00p

9:00a – 12:00p

Format

Instructor

Instructor

Instructor

Instructor

SDP Yes

Yes Yes Yes

Duration

3 hours

3 hours

3 hours

3 hours

Location

Wendover

Computer

Lab

Wendover

Computer

Lab

Wendover

Computer

Lab

Wendover

Computer

Lab

Instructor (s)


Ms. Amy Braun, Classification

and Compensation Analyst

Mr. Lonnie Crotts, Recruitment

Coordinator

Ms. Shakina Dillard,

Position Management

Specialist

Mr. Lonnie Crotts,

Recruitment Coordinator



08.19.14 23 of 28



The Violence Against Women Act of 1994 (VAWA) is a United States federal law, The Act provides

funding towards the investigation and prosecution of violent crimes against women, imposes automatic

and mandatory restitution on those convicted, and allows civil redress in cases prosecutors chose to leave

un-prosecuted. On March 7, 2013, President Obama signed a bill that strengthened and reauthorized the

Violence Against Women Act. Included in the bill was the Campus Sexual Violence Elimination Act

(Campus SaVE), which amends the Jeanne Clery Act and affords additional rights to campus victims of

sexual violence, dating violence, domestic violence, and stalking. Every post-secondary institution

participating in Title IV financial aid programs will be required to adhere to a host of rules and regulations

regarding these laws. This training will educate faculty and staff on the direct impact these laws have on

the campus of NC A&T State University. Facilitator: Glenn C. Newell, Chief of the University Police

Department and Linda Mangum, Director of Employee Relations/AAO & Employee Relations Counselor-

Division of Human Resources.



Technology

Smith Hall

Room 2016

Glenn C. Newell, Chief

University Police Department

and Ms. Linda Mangum, Interim

Director of Employee

Relations\AAO & Employee

Relations Counselor- Division of

Human Resources



08.19.14 24 of 28


PROFESSIONAL

DEVELOPMENT

MATRIX

Org

aniz

atio

nal

C

ult

ure

Res

ult

s O

rien

tati

on

Lea

der

ship

Co

mp

lian

ce

Su

per

vis

ory

D

evel

op

men

t P

rog

ram

2014

– 2

015

Str

ateg

ic P

rio

riti

es

Pre

emin

ence

20

20 G

oal

“Aggies Do” 2.0,3.0,4.0 Goal: 1,2,3,45,6

Adaptive Leadership 1.0,2.0,3.0 Goal: 1,2,3,4,5,6

Budget & Finance 1.0,2.0,4.0 Goal: 1,2,3,4,5,6

Business Writing 101 1.0,2.0,3.0 Goal: 1,2,3,4,5,6

Conflict Solutions 1.0,2.0 Goal: 1,2,3,4,5,6

Customer Service Excellence 1.0,2.0,3.0 Goal: 1,2,3,4,5,6

Developing Your Personal

Brand 2.0,3.0 Goal: 1,2,3,4,5,6

Doing it All “Staying Focused” 1.0,2.0 Goal: 1,2,3,4,5,6

EEOI 2.0 Goal: 1,2,3,4,5,6

Emotional Intelligence Part 1 2.0 Goal: 1,2,3,4,5,6



Emotional Intelligence Part 4 2.0, 4.0 Goal: 1,2,3,4,5,6

Eradicating the Aggie Shuffle 1.0, 2.0 Goal: 1,2,3,4,5,6



08.19.14 25 of 28


PROFESSIONAL

DEVELOPMENT

MATRIX

Org

aniz

atio

nal

C

ult

ure

Res

ult

s O

rien

tati

on

Lea

der

ship

Co

mp

lian

ce

Su

per

vis

ory

D

evel

op

men

t P

rog

ram

2014

– 2

015

Str

ateg

ic P

rio

riti

es

Pre

emin

ence

20

20 G

oal

People Admin 7

1.0, 2.0 Goal: 1,2,3,4,5,6


2.0 Goal: 1,2,3,4,5,6

Preeminence 2020 Employee Engagement

1.0,2.0 Goal: 1,2,3,4,5,6

Reappointment, Promotion & Tenure

1.0,2.0 Goal: 1,2,3,4,5,6

Recognizing Compliance Issues 1.0,2.0 Goal: 1,2,3,4,5,6

Skill Port 101 1.0,2.0 Goal: 1,2,3,4,5,6

The 9 Tenets of Diversity 5.0,6.0 Goal: 1,2,3,4,5,6

Together We Make it Work 1.0, 2.0,3.0 Goal: 1,2,4,5,6


2.0 Goal: 1,2,4,5,6

Transformational Leadership

1.0,2.0,3.0,4.0

Goal: 1,2,3,4,5,6

Transitioning, to a Research

Doctoral Institution

1.0,2.0,3.0,4.0

Goal: 1,2,3,4,5,6


1.0,2.0,3.0 Goal: 1,2,3,4,5,6

Position Management

Writing Position Descriptions

1.0,2.0

Goal: 1,2,3,4,5,6



08.19.14 26 of 28


Additional Campus Professional Development

Aggie Mart

These workshops will provide new participants with the fundamentals necessary to enable them to approve requisitions/invoices in

AGGIE-MART. Participants will also be provided with the basic fundamentals necessary to create a cart or a requisition in AGGIE-

MART by shopping from the vendors website, an online catalog, or using a quote provided from the vendor.

How to Enroll

Click here to register

Contact

Wendelin Douglas, 285-2985, [email protected]

Banner Combined Course Student Records, CAPP and Web for Faculty

This course is designed for users who need to view academic record information, including student transcripts, courses previously

taken, academic standing, degree status and holds. Attendees will learn to generate and view degree audit (current and past) and

“what if analysis” reports. Attendees will also learn how to use Web for Faculty (Self Service Banner) to access their class and grade

rosters, access student information, register students, and see their class schedule.

How to Enroll


Contact

Ms. Barbara Bell, 336-334-7595, [email protected]

Starfish

Starfish Alert is an early warning and student tracking system that makes it possible for instructors and campus staff to easily

identify students experiencing academic difficulty or exhibiting behavior that might impede their success. This training is

designed to provide basic instruction on use of the system, profile set-up and how it integrates with Blackboard.

Additional Information


Contact

Ms. Leslie Rowls, 336-285-4325, [email protected]

Skillport

North Carolina A&T State University provides staff, faculty and students access to interactive online courses and resources that

provide self-paced training that helps individuals to achieve their personal and professional goals and priorities.

The Skillport online learning system offers access to web-based IT and business courses, books, and other online learning assets

designed to enhance business and technical skills. All benefits-eligible University employees as well as students have free, 24 x 7

access to Skillport’s Desktop curriculum, which covers common desktop applications and skills.



Contact

Ms. Lakette Lee, 336-285-4493, [email protected]

https://aggies.gosignmeup.com/dev_students.asp?action=browse&main=Faculty%2Band%2BStaff&sub1=Aggie%2DMart&misc=698









08.19.14 27 of 28


Off-Campus Professional Development

North Carolina Office of State Human Resources (NCOSHR) Employee and

Organizational Development (EOD) The programs offered by OSHR are targeted to multiple levels of public sector managers, supervisors, administrative support

specialists, HR professionals as well as individual contributors who want to increase their knowledge and improve their skills to

become more effective in their roles. In addition to training, EOD staff provides services such as facilitation, needs assessment and

organizational development.


http://www.oshr.nc.gov/Develop/HRD/index.html

Contact

Dr. Eric Gladney, Director – Center for Leadership and

Organizational Excellence, 336-334-7862, [email protected]

Universities, Colleges, and Community Colleges

Universities and Colleges Bennett College www.bennett.edu

Elon University www.elon.edu

Greensboro College www.greensborocollege.edu

Guilford College www.guilford.edu

High Point University www.highpoint.edu

University of North Carolina at Greensboro www.uncg.edu

Community Colleges Alamance Community College www.alamancecc.edu

Guilford Technical Community College www.gtcc.edu

Forsyth Technical Community College www.forsythtech.edu

http://www.oshr.nc.gov/Develop/HRD/index.html


http://www.bennett.edu/

http://www.elon.edu/

http://www.greensborocollege.edu/

http://www.guilford.edu/

http://www.highpoint.edu/

http://www.uncg.edu/

http://www.alamancecc.edu/

http://www.gtcc.edu/


Organizational Excellence

Professional Development Catalog

FALL 2014 Professional Development · PDF fileFor a copy of the approval form visit ... 6...

Documents

Transcript of FALL 2014 Professional Development · PDF fileFor a copy of the approval form visit ... 6...