Failing projects downward spiral
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Transcript of Failing projects downward spiral
Failing & Troubled Projects - The Downward Spiral of how and why they can happen Project Team Reaction Downward Spiral and Grief Stages Consequences Wild Enthusiasm Inappropriate people - availability is NOT a skill set - and / or insufficient people. Confidence of PM reduces
Poor mobilisation, failure to understand/read contract / requirements / scope / obligations / proposal. "Fast Tracking" without a process / plan. Limited appreciation of risk. Rushing in (where wise men fear to tread).
Disillusionment / Chaos & Confusion Misalignmnet of staff and organisations.
Pressure to deliver - all hands on deck, "Just Do It", Faster we go the slower we get. Lack of signage / milestones / gateways / decision points / reviews.
Search for Guilty / Punish Innocent Staff cannot cope - not necessarily their fault.
More pressure on delivery, qustions on delivery/provider organisation, delving into contract requirements. Absence of QA
Definition iof Requirements Confidence of PM and staff diminish. Search for excuses. Morale lowers
Attempts to deliver, situation challenged by Staff / Client. Client dissatisfaction. Work rejected, out of sequence, re-work, no structure.
Facing reality, realisation of what is needed, staff aligned
Search for excuses, claims, meetings, commitmnets
Morale lowers. Staff may leave - people with get up and go have got up and went. Plan must be 'bought into'; an illconceived plan thrust on the team will fail
Performance / Compliance with contract etc. Plan must be bought into and be realistic
Possible Result Possible Outcome Possible Result Reputational damage, Corportae surprise, PM blamed for not escalating, 'brushed under carpet' or captured under lessons learned.
Failure / Abandonment Termination
Muddle through / Carry on regardless.
Realise Problem, Fix and Recover,
Project effectively 'restarts' with possible more onerous controls, steering committee, etc. Economic hardship for delivery team
PROJECT START UP: NO PLAN: "Well the project is just starting up" – Plan to Fail
"RECOVERY" PLAN
FIREFIGHTING / Plan-As-You-Go
Shock/ Denial
Depression
Anger
Bargaining
Acceptance
Not all is well!