Facing Change: Tweak or Transform?
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Transcript of Facing Change: Tweak or Transform?
Bohyun KimAssociate Professor, Scholarly Technology
University of Rhode Island Librarieshttp://bohyunkim.net | @bohyunkim
IOLUG 35th Anniversary Fall Program Keynote, Indianapolis IN, Oct. 13, 2017.
Change
https://www.flickr.com/photos/quinnanya/4823442859
https://www.flickr.com/photos/worldbank/8778796109
In the innovation scale of 1 – 5…
Useful > Usable > Desirable
Relevant > Intuitive > Delightful
Functional > Cognitive > Emotional
Meaningful & Memorable Experience
https://www.flickr.com/photos/daquellamanera/3236304985
https://www.flickr.com/photos/visitflanders/7506404204
Innovate
https://www.flickr.com/photos/martin_addison/2299549433/
“Can We Build a Cool Building without A/C?”
http://www.mickpearce.com/works/office-public-buildings/eastgate-development-harare/
https://www.youtube.com/watch?v=VIKYjriWgiY
https://inhabitat.com/building-modelled-on-termites-eastgate-centre-in-zimbabwe/
https://inhabitat.com/building-modelled-on-termites-eastgate-centre-in-zimbabwe/
Defer judgment.
Embrace a constraint.
Design Thinking is Integrative Thinking.
https://www.fastcodesign.com/90145597/how-a-pair-of-orange-scissors-made-design-history
https://www.flickr.com/photos/kabetojamaicafotografia/9957889764
Need > Demand > Profit
http://www.ocregister.com/2007/07/31/shimano-peddles-new-bike/
Design Thinking for Innovation
• Human-centered exploration of the problem through
empathy,
experimentation,
and prototyping,
which creates a better solution - better UX.
Need > Demand > Social Impact
https://www.givedirectly.org/
Social Entrepreneurship
• AKA “social design,” “creative entrepreneurship, ” “social innovation”
• Social impact + Business goals
• Social venture capital
http://www.pallottateamworks.com/financial_netincome.php
http://acumen.org/our-investments/
https://www.flickr.com/photos/visitflanders/7506404204
Design Thinking + Social Entrepreneurship + Libraries
Greater Social Impact+ Business Goals
Add Technology
https://www.technologyreview.com/lists/technologies/2017/
Breakthrough Technologies
• Robotics
• 3D printing (Tissues & Organs)
• CRISPR/Cas9
• Self-driving cars
• Quantum computing
• IoT, nanotechnology, biotechnology, materials science, energy storage
• Artificial intelligence
Technology’s Economic Impact on People
• Income/wealth inequality & Job automation
• “Gig economy”
• “The Second Machine Age”
• “The Fourth Industrial Revolution”
• Machines taking over physical labor and mental labor
• Artificial intelligence
https://blogs.nvidia.com/blog/2016/07/29/whats-difference-artificial-intelligence-machine-learning-deep-learning-ai/
https://www.amchkg.com/shileiblog/2017.1.4deep-learning
https://yewno.com/edu/concept/102e6bf8445dff7c922e1cc4e997ebf3
https://www.technologyreview.com/s/604087/the-dark-secret-at-the-heart-of-ai/
https://www.aclu.org/blog/privacy-technology/pitfalls-artificial-intelligence-decisionmaking-highlighted-idaho-aclu-case
http://explainableai.com/
Library Innovation in the Age of Artificial Intelligence
• VUI (Voice User Interface), facial recognition, Chatbot …
• Automated abstract & Indexing
• Automated information discovery & retrieval
• Automated decision-making
• Verification, validation, evaluation
• How to collaborate effectively (with people & machines)
Design Thinking for Innovation
• Defer judgement.
• Leverage constraints.
The Goal of Innovation
• Better UX
• Delight
• Autonomy
• Achievement
• Purpose
Libraries + AI + Social Design =
Better UX + Greater Social Impact?
Thank you!
Image by @teenybiscuit in Twitter.