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Facility Orientation GuideFacility Orientation Guide

Tucson

Air Traffic Control Tower

Federal Aviation

Administration

2

Table of Contents

• Welcome Letter 3

• Our Expectations of All Employees 4

• Staff and Management Team 5

• Air Traffic Manager’s Profile 6

• On Your First Day 8

• Tucson International Airport Map 9

• Local Area Information 10

• Online Resources 15

• Tucson Tower Telephone Directory 19

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Dear New Employee,

Welcome to Tucson Air Traffic Control Tower! Here you will have an opportunity to work with an outstanding team of professionals that help make this a great place to work and develop your skills as you progress through your career with the Federal Aviation Administration. Your knowledge, abilities and positive attitude make you a highly regarded addition to our team, and I am certain that you will make a positive impact on our future.

All of us want to make your tenure at this facility as enjoyable and rewarding as possible. Please feel free to ask any questions and express your thoughts and ideas to the staff and senior leadership. Our aim is to create an informal yet professional atmosphere and involve everyone in the process of making our facility an exceptional place to work.

I look forward to working with you, and would like to welcome you again to our team!

Sincerely,

Debra L. CollinsAir Traffic Manager

Welcome Letter

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Our Expectations of All EmployeesOur Expectations of All Employees

�� Tucson Air Traffic Control Tower Management expects all employeeTucson Air Traffic Control Tower Management expects all employees to:s to:

�� Come to work, be on timeCome to work, be on time

�� Be prepared Be prepared –– mentally and physicallymentally and physically

�� Understand leave policy and manage your leave appropriatelyUnderstand leave policy and manage your leave appropriately�� Be cooperative and professionalBe cooperative and professional

�� Treat people with respect and dignityTreat people with respect and dignity

�� Take initiativeTake initiative

�� Be accountableBe accountable

�� Lead by example Lead by example –– be a good role modelbe a good role model�� Do not tolerate or engage in any form of harassment or discriminDo not tolerate or engage in any form of harassment or discriminationation

�� Actively participate in trainingActively participate in training

�� Know your airspace and systems, know your equipmentKnow your airspace and systems, know your equipment

�� Use prescribed phraseology/correct facility and equipment namesUse prescribed phraseology/correct facility and equipment names

�� Follow rules and proceduresFollow rules and procedures�� Be open to feedback Be open to feedback –– provide honest informationprovide honest information

�� Be an effective team memberBe an effective team member

�� Ask for help when you need itAsk for help when you need it

�� Be realistic, donBe realistic, don’’t be afraid to admit your mistakes, we are all humant be afraid to admit your mistakes, we are all human�� And most important And most important –– Have Fun!Have Fun!

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Staff and Management Staff and Management

TeamTeam

Staff and Management Staff and Management

TeamTeamAir Traffic Manager Air Traffic Manager -- Debra L. CollinsDebra L. Collins

Front Line Supervisors Front Line Supervisors -- Doug PerryDoug Perry

-- Mike DunbarMike Dunbar

-- Chris Chris KnoobKnoob

Support Specialist Support Specialist -- Charlotte YorkCharlotte York

Facility Secretary Facility Secretary -- Claudia MalloyClaudia Malloy

Training Coordinator Training Coordinator –– John BrettJohn Brett

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Air Traffic ManagerAir Traffic Manager

Debra Collins, Air Traffic Manager, began her FAA career in 1979 at the Los Angeles, California Regional Office, as a GS-5

secretary in a civil service position. When testing opened for Air Traffic Control Specialist, she accepted the challenge and

began her career in Air Traffic.

The FAA at that time offered a program that allowed employees to experience the three

available Air Traffic options, Flight Service, Terminal, and En-Route, prior to selecting an

option. Debbie spent time at Oakland Flight Service, Hayward Tower, and Oakland

Center before choosing the terminal option.

After completing training at the FAA Academy in Oklahoma City, Debbie was assigned to

Santa Barbara Tower/Tracon. The experience gained by working in a combined tower and approach control facility, gave her a

excellent foundation upon which to build her career. During her five years at Santa Barbara, Debbie trained for a private pilot

certificate to further enhance her understanding of the National Airspace System.

Debbie then moved on to the lovely island of Maui and spent the next one and one half years at Kahului Tower/Approach

Control. At this facility, the approach control was located in the tower using TPX-42 equipment.

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Air Traffic ManagerAir Traffic Manager

Honolulu Tower/Tracon was the next stop in Debbie’s career. Honolulu International/Hickam Air Force Base is a joint use

airport which requires the tower to control all civilian and military traffic arriving and departing from the two facilities that are

connected by a taxiway system. Additionally, Honolulu Approach Control, controlled all traffic into and out of several other

military installations located on the island of Oahu.

Three and one half years later, Debbie’s next career move was to Tucson, Arizona. After

spending a year controlling in the tower, she spent the next few years working at Tucson

Approach Control. When the positions of Quality Assurance and Training Specialist

became vacant, Debbie applied and was selected for the position.

Some time later, looking to gain additional leadership and management experience,

Debbie applied for, and was accepted to a Operations Supervisor Position at Tucson Tower. In this position, she earned the

award of Western-Pacific Region Air Traffic Supervisor of the Year for 2001. She developed the skills and experience to

continue toward her management goals, being designated temporary Air Traffic Manager, and eventually in 2004, permanent

Air Traffic Manager of Tucson Air Traffic Control Tower.

Though she is eligible for retirement, Debbie continues to enjoy her responsibilities as Air Traffic Manager, and plans to remain

with the FAA in this capacity for the foreseeable future, unless that next great career enhancing opportunity presents itself.

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On Your First Day

Reporting for DutyYou should report for duty on your first day at 7:00 a.m. You can expect to be assigned to an eight and one half hour administrative shift for your first few weeks at the facility.

Parking

FAA employee parking is located west of the control tower along the Tucson Executive Terminal

ramp fence. Additional parking is located in the lot northwest of the tower near the National Weather Service Doppler antenna. All areas are clearly marked “FAA Parking Only”. Avoid parking in areas marked “TAA’, and “Rental Car Return”, as you will be ticketed.

Security

A security code is required to operate the elevator. On your first day, use the intercom system

located on the wall to the left of the elevator door to contact the FAA office. You will receive instructions on how to get to the office. You will be given a security code for the elevator, and a door key, upon checking into the facility.

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Tucson International Airport Map

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Tucson International AirportThe 162nd Fighter Wing of the Arizona Air National Guard calls Tucson Airport International Home.

Dating back to 1956, the 162nd has progressed from flying the Korean War era North America F86 Sabre to the state of the art F16 Fighting Falcon.

The largest Air National Guard unit in the country, the 162nd Fighter Wing provides pilot training for pilots of the United States and many of her allies such as Saudi Arabia and the United Arab Emirates. Typically flying 60 to 70 flights a day, it is not uncommon

to see 8 to 10 F16’s in the pattern.

This type of Flying is not only challenging for the pilots, but also for the controllers. With many of the pilots new to the F16 and speaking English as a second language, it along with the mix of general aviation and air carrier traffic makes working at Tucson Tower both demanding and rewarding.

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Local Area Information

Downtown Tucson

The official birth date of Tucson, also known as, “The Old Pueblo”, is August

20th, 1775, when Hugo O’Coner established the Tucson Presidio. Tucson

became part of the United States with the Gadsden Purchase of 1854 and served as the Territorial Capital of Arizona from 1867 until 1877.

Today, Pima County has a population of over 1,000,000, with over 500,000 in the city of Tucson, and

continues to grow at one of the fastest rates in the country.

Typically 10 to 15 degrees cooler then Phoenix, the Tucson summers are much easier to tolerate for those

people not yet acclimated to the desert southwest. The much overused phrase, “But it’s a dry heat”, is actually

accurate, for most of the year at least. The dry air allows for rapid evaporation which makes your body feel

cooler and makes evaporative coolers effective. The exception is during the wet season, or monsoon as it is

called here, when the humidity rises and the evaporative effects diminish. This typically occurs for mid July into September.

Summer Storm

The vision of Arizona that most persons that have not been here is of a hot, dry,

desert landscape, unfit for all but the heartiest of creatures. For a large portion of

the state this is true. But the Arizona landscape is as diverse as the people that live here. The heat of the desert summer and the cool of pine tree covered mountains

are only a short drive from each other. The winters of the central mountains rival

those of the Midwest.

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Ski Valley

Summerhaven

Ski Valley located on Mount Lemmon, just 45 miles from

downtown Tucson, provides winter sports opportunities, and

the nearby community of Summerhaven provides welcome relief from the heat of the valley floor.

Nearly destroyed by a devastating

forest fire in 2003, Summerhaven has

experienced a rebirth and offers many tourist opportunities including lodging,

dining, shopping, camping and hiking.

For more information log onto,

emol.org/tour/mtlemmon.

Hi Corbett Field

For baseball fans, Tucson is the Spring Training home of three

Major League teams. Hi Corbett Field is the training facility for the

2007 National League Pennant winning Colorado Rockies.

Tucson Electric Park is shared as the spring training home of the American League

Chicago White Socks, and Arizona’s own 2001 World Series Champion Diamondbacks.

The Phoenix area is the spring home of many Major League teams so there is plenty of action to see for the casual, to die hard baseball fans.

The Tucson Sidewinders of the Pacific Coast League also called TEP home for 2008 but are

planning to move in 2009. An aggressive search to replace them with another professional team is underway.

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Kitt Peak Observatory

55 miles southwest of Tucson is the largest collection of optical telescopes in the world. Kitt Peak National Observatory, Visitor Center and Museum offers guided tours and nightly observing programs for those interested in astronomy. The normally clear and dry skies over the Sonoran Desert provide a unique opportunity to view the cosmos. The gift shop and picnic area provide a pleasant way to spend a day away from the city.

Sonoran Desert

Coyote

For over 50 years, the Sonoran Desert Museum has enchanted millions of visitors with exhibits

of live animals in astonishingly natural settings. A world renowned zoo, natural history

museum and botanical garden all in one place, it provides many educational opportunities for the young and old alike. Within the museum grounds you will see over

300 animal species and 1200 types of plants. There are nearly 2 miles

of walking paths covering the twenty one acres of beautiful desert.

BobcatSan Xavier Mission

Construction of the San Xavier Mission began in

1783 by Jesuit Missionary Eusebio Francisco Kino.

Over 200 years old it still serves as a functioning parish church. It is not known why one tower was

never completed, but some say that is was to avoid

taxes imposed by the Spanish government on

completed structures in the new world.

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SR-71 Blackbird

The “Bone Yard”

At Davis Monthan

Air Force Base

F101 Voodoo

The Pima Air and Space Museum provides a unique opportunity to observe the history of aviation and rocketry from its infancy to the present. There are over 275 US, NATO, AXIS and USSR military and civilian aircraft on display including a Lockheed SR-71 Blackbird, Boeing B-52, Douglas C-47 and MiG-21.

Adjacent to the Pima Air and Space Museum is the “Bone Yard” located on Davis Monthan Air Force Base. Here hundreds of aircraft are parked awaiting destruction or refurbishment. The dry desert air serves to protect the aircraft

from the corrosive effects of moisture until there future is determined.

The Titan Missile Museum located a few miles south of Tucson just off Interstate 19, gives visitors a view of a real Cold War Era missile silo. The only public accessible Titan II Missile site in the nation, the museum offers tours into what was one of several missile sites in the Tucson area used during the cold war.

Old Tucson Studios

Old Tucson Studios located near the Sonoran Desert Museum gives visitor a glimpse of the Tucson most people think of when they hear the name. Movie classics such as “Rio Bravo”, staring John Wayne and Dean Martin, and “Gunfight at the OK Corral” were filmed here as well as more modern western films such as, “The Three Amigos” with Steve Martin, and “Tombstone” with Kevin Costner.

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For the golfer, Tucson offers numerous courses to enjoy year-round. Hosting a number of PGA and LPGA events annually, there is never an off season, though you need get hit the links early during the summer months to avoid the daytime heat.

Phoenix, less then two hours driving time from Tucson, offers nearly any professional sporting activity not available here. The Arizona Cardinals of the NFL, with their new domed stadium, the Phoenix Suns of the NBA, the Phoenix Coyotes of the NHL, and the ArizonaDiamondbacks of MLB should satisfy everyone’s sports cravings year-round.

The University of Arizona located in Tucson, offers college sports fans consistently good men’s basketball and baseball viewing, and the women’s softball team is a perennial powerhouse.

Several award winning school districts provide excellent education programs for students K-12. Pima Community College and the University of Arizona provide post primary school and post graduate school programs in a number of fields.

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OOnline Resourcesnline Resources

Tucson Area Resources• www.visittucson.org

• www.tucsonaz.gov

• www.tucsonchamber.org

Community Volunteering• www.pcoa.org

• www.ci.tucson.az.us

Housing and Relocation Assistance• www.city-data.com/city/Tucson-Arizona.html

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Online ResourcesOnline Resources

Local News• www.tucsoncitizen.com

• www.azstarnet.com

• www.kold.com

• www.kvoa.com

Tucson Area School Districts• www.tusd.k12.az.us

• www.flowingwells.k12.az.us

• www.amphi.com

• www.ade.state.az.us/schools/schools/districts.asp

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Online ResourcesOnline Resources

Colleges and Universities

• www.pima.edu

• www.arizona.edu

Recreation

• www.tucsonaz.gov/parksandrec

• www.forestservice.fed.us

• www.azgfd.gov

• www.pr.state.az.us

• www.blm.gov/az

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Online ResourcesOnline Resources

Utility Companies

� Electric� Tucson Electric Power, www.tucsonelectric.com� Trico Electric Cooperative, www.trico.coop

� Gas� Southwest Gas, www.swgas.com

� Water� City of Tucson, www.tucsonaz.gov� City of Marana, www.marana.com

� Cable Television� Comcast, www.comcast.com� Cox Communications, www.cox.net

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Tucson Tower Telephone

Directory

• 520-670-5810 Ext:

� 222 – Air Traffic Manager, Debra L. Collins� 221 – Facility Secretary, Claudia Malloy� 223 – Support Specialist, Charlotte York� 220 – Front Line Manager, Doug Perry� 225 – Front Line Manager, Mike Dunbar� 226 – Front Line Manager, Chris Knoob� 224 – Training Coordinator, John Brett� 230 – Tower Cab

• Facility Fax Number

� 520-806-4099Gates Pass