WO

RKBO

OK

Empower and invest in yourself

FACI

LITA

TORS

TRA

ININ

G

2 Workbook | Facilitators Training | onlineacademy.co.za

LEARNING ACTIVITY 01

GROUP WORKA friend has asked you to provide them with facilitation tips.

Identify the tips that are recommended in the field of facilitation by writing the tips in the appropriate boxes.

Tips Not tips

1. Prepare in advance2. Put the agreement in writing3. Use a large PowerPoint presentation4. Make use of enough jargon5. Be aware of your body language6. Avoid silence7. Provide enough breaks8. Tell stories

Workbook | Facilitators Training | onlineacademy.co.za 3

LEARNING ACTIVITY 02

SELF-ASSESSMENTYou should be familiar with the basic characteristics and key attributes of facilitators and facilitation training.

Answer the following questions as honestly as possible.

1. You evaluated the examples of several learning styles, such as visual, verbal, physical, social etc. Which apply to you and why?

2. What would you describe as the most important preparation tip?

3. Of all the poor facilitators listed, which one have you encountered in the past?

4. Of all the poor facilitators listed, which one describes you best?

4 Workbook | Facilitators Training | onlineacademy.co.za

LEARNING ACTIVITY 03

GROUP WORKCertain questions can be used in facilitation. It should be used in a particular order to be effective.

Arrange the steps in order by inserting the number of each step in the answer column.

Type of Question Order of Question

Observation questions

Reflection questions

Launching questions

Application questions

Interpretation questions

Guiding questions

Workbook | Facilitators Training | onlineacademy.co.za 5

LEARNING ACTIVITY 04

INDIVIDUAL WORKThere are certain dos and don’ts when it comes to facilitation.

Indicate whether the following statements are dos or don’ts.

Do Don’t

Ask good open questions.

Answer all of the questions yourself.

Centre on facts alone.

Give all the answers.

Help everyone participate.

Allow criticism, the emphasis of wrong

answers, unsolicited advice.

Encourage participatory learning.

Create a safe place for discussion.

6 Workbook | Facilitators Training | onlineacademy.co.za

LEARNING ACTIVITY 05

GROUP WORKThere are certain questions to consider when formulating a facilitation plan.

Complete the following questions by using the words below.

1. How do I want learners to _____________? Example: Read a case study.

2. What questions will I pose to spark or guide _____________?

3. Will I open the discussion to the entire class or ask learners to discuss the issue in _____________?

4. What will I do if learners aren’t _____________?

5. How will I _____________ and manage the time I have?

6. How will I correct learners’ misconceptions or _____________?

7. How will I _____________ the ideas at the end of the class period?

allocate | discussion | participating | prepare | synthesise | groups | inaccuracies

Workbook | Facilitators Training | onlineacademy.co.za 7

LEARNING ACTIVITY 06

INDIVIDUAL WORKWhen instructors are nervous that a discussion might flag, they tend to fall prey to some common questioning errors.

Complete the following sentences by underlining the appropriate options.

1. Asking too many questions _______________.

to one person | at once

2. Asking a question and answering it _______________.

yourself | too late

3. Failing to probe or explore the implications of _______________.

answers | statements

4. Asking _______________ questions.

difficult | unconnected

5. Asking yes/no or _______________ questions.

leading | inappropriate

6. Ignoring or failing to _______________ on answers.

work | build

8 Workbook | Facilitators Training | onlineacademy.co.za

LEARNING ACTIVITY 07

INDIVIDUAL WORK: SCENARIOAs a junior manager, you have to present more and more to top management. Which of the following tips are important to help you to enhance your presentation abilities?

Indicate your answers by ticking the appropriate blocks.

Yes No

You have to learn to alleviate your fears.

Learn ways to building confidence.

You need to use your own laptop when presenting.

Prepare to speak for an hour at least.

Workbook | Facilitators Training | onlineacademy.co.za 9

LEARNING ACTIVITY 08

GROUP WORK: REFLECTIONA clear understanding of your own and others’ needs can lead to positive relationships.

Work in groups to discuss the following questions.

1. You evaluated the examples of several learning styles, such as visual, verbal, physical, social etc. Which apply to you and why?

2. What would you describe as the most important preparation tip?

3. Of all the poor facilitators listed, which one describes you best?

ONLINE ACADEMY2 De Beers AvenueMomentum Golf VillageSomerset West7130

© 2018 ALL RIGHTS RESERVED.