Facilitating Learning for the Next Generation of Students

2009 OUHSC - COM . Valerie N. Williams, Ph.D. 1

10/2/2009

Facilitating Learning for the Next Generation of Learners Stephen K. Young, D.D.S., Dean and David Ross Boyd Professor College of Dentistry University of Oklahoma Health Sciences Center

Cell phones and pagers should be turned to silent or off. Thank you!

Facilitating Learning for

the Next Generation of

Students

OUHSC Education Grand Rounds

October 18, 2013

Stephen K. Young, DDS

Dean, College of Dentistry

Valerie N. Williams, PhD

Vice Provost for Academic Affairs and Faculty Development

University of Oklahoma Health Sciences Center


10/2/2009

What

NeXt? Teaching and Learning

Strategies to Engage

The

Millennial

Generation

In Health Professions Education

and the Biomedical Sciences

Objectives

1. Describe implications for teaching from generation-

based perspectives about:

– Work style and career

– Feedback and recognition

– Education and learning

2. Discuss challenges and opportunities for engaging

“Millennials” in health professions education

– Learning environment/learning encounters

– Narrowing the Generation Gap between “Oldsters” and

“Youngsters”


10/2/2009

In which picture do you see yourself?

We are “all hands on deck” in the teaching/learning

environment today…

Age Today

Traditionalist 1922 to 1945 68 and up

Baby Boomer 1946 to 1964 Early 50s, upper 60s

Generation X 1965 to 1979 Mid 30s, late 40s

Generation Y 1980 to … Early 30s


10/2/2009

HSC Generations

Age Today Colleges and OUHSC

Traditionalist 68 and up Professors/Leadership

Baby Boomer Early 50s to

upper 60s

Profs/Associate Profs/ Chairs

& Directors

Generation X

Mid 30s, late

40s

Associate Profs/ Assistant

Profs/ Early Career Faculty/

Some Chief Residents/

Fellows/Post Docs

Generation Y

Early 30s

Interns/Residents/ Health

Professions students

Graduate students

U.S. Generations in the Work Force

5

38

32

25

0

10

20

30

40

Traditionalist Boomer GenX GenY

U.S. Workforce, 2012

US Bureau of Labor Statistics, “Household data not seasonally adjusted: Table a-13: Employment

Status of Civilian Noninstitutional Population by Age, Sex and Race (2012)


10/2/2009

Perspectives

Traditionalists Boomers

Pre – 1946

• Patriots

• The Great Depression

• World War II; Korean War

• The New Deal

• Rationing

• The atomic bomb

• Mother = homemaker

Gen X

Gen Y

• Father = breadwinner

• Radio

• Social Security created

• Flash Gordon

• Joe DiMaggio

• Puritan ethics

• Big Band era

Perspectives

Traditionalists

Boomers 1946 – 1964

• Assassinations

• Watergate/Nixon resigns

• The Pill

• Vietnam era

• The Beatles

• Prosperity

• Civil Rights Movement

Gen X

Gen Y

• Brown vs Board of Educ

• Suburbia

• ABC, NBC, CBS (TV!)

• The Cold War

• Mickey Mouse

• The Space Race

• TV dinners

• Women’s Lib


10/2/2009

Perspectives

Traditionalists

Boomers

• Berlin Wall falls

• HIV/AIDS

• Clinton/Lewinsky

• Energy Crisis

• Challenger disaster

• Test tube babies

Gen X - 1965 – 1979 Gen Y

• Roe vs Wade

• Single mother

• MTV

• Computers

• Three Mile Island

• Latch-key kids

• dot coms bomb

Big Picture Perspective Traditionalists

Boomers

Gen X

• September 11th

• Columbine shootings

• Murrah building OKC

bombing

• Cell phones

• Globalization

• iPods

• Non-traditional families

• The Simpsons

Gen Y - 1980 to – present

• Internet

• Designer drugs

• Multiculturalism

• Virtual reality

• DNA

• Bill Gates

• Instant Messaging

• iPhones


10/2/2009

Why Generations Clash at Work

Career Differences

Traditionalist Traditional Career Paths Job changes create a stigma

Baby Boomer The 60 Hour Work Week Pay your dues; changing jobs is a waste of time

Generation X Job Flexibility Desired The four-day work week; changing jobs is

necessary for career growth

Generation Y Multiple Careers & Flexibility

Required The four hour work week; staying at a job 2-3 years

max; owning a business outside of the job

Generation Y: Everything you always wanted to know about the Millennials

Employment Perspective

• Loyal troopers

• Respectful of Authority

• Hierarchy


Gen X

Gen Y


10/2/2009


• Change agents

• Love/hate relationship

with authority

• Consensus leadership

Traditionalists

Boomers Gen X

Gen Y


• Impatient to get on with it

• Expect work/life balance

• Leadership by competence

Traditionalists

Boomers

Gen X Gen Y


10/2/2009


• Techno-savvy

• Determined workers

• Polite to authority

• Leadership means pulling together

Traditionalists

Boomers

Gen X

Gen Y - Millennials

Work Ethic

• Hard work

• Dedication and Sacrifice

• Disciplined

• Conformity

• Duty before pleasure

• Sense of honor

• Hierarchy

• Obey the rules

• Follow tradition

• Age = seniority = privilege

• Command and control

• Need a leader? Here I

am.

• Demand courtesy


Gen X

Gen Y


10/2/2009

Work Ethic

• Work-a-holic

• Driven to excel

• Loyal

• Personal gratification

• Personal growth

• Sacrifice for success

• Soul searching

• Commitment to the

company; relationships

• Uncomfortable with

conflict

• Career driven

• Forever young

• Optimistic

Traditionalists

Boomers Gen X

Gen Y

Work Ethic

• Pragmatic

• Fun

• Self-reliant

• Independent

• Entrepreneurial

• Impatient

• Desire responsibility

• Quick to move on

• Technology oriented

• Thrive on diversity

• Want creative outlets

• Adaptable

Traditionalists

Boomers

Gen X Gen Y


10/2/2009

Work Ethic

• Civic minded/Collectivist

• Multi-taskers

• Life is 24/7

• Competitive

• Achievement oriented

• Confident

• Global connections

• Desire for structure

• “Digital Natives”

• Realistic

• Lots of fun!

• BIG on diversity

• Well educated

Traditionalists

Boomers

Gen X

Gen Y

Feedback Traditionalists

Boomers

“One fourth of Gen Xers and Gen Yers want

feedback from the boss at least once a week,

compared with one fifth of Boomers and one in ten of

those over the age of 60. Younger workers are also

more likely to want a connection to the top brass and

to socialize with their managers.”

The Washington Post, October, 26, 2006, page D2

Gen X

Gen Y


10/2/2009

Feedback


Gen X

Gen Y

Feedback Motto

No news is

good news

• Face-to-face

• Feedback is about “us”

• Feedback is formal

• Don’t waste their time

• Be prepared with the

salient points

Feedback

• Face-to-face or email

• Keep it short

• Use body language to

communicate

• Be open and direct

• Don’t over do it

Feedback Motto

Once a year…

with

documentation

please

Traditionalists

Boomers Gen X

Gen Y


10/2/2009

Feedback

• E-mail is okay

• Talk in sound bites

• Present the facts

• Use a more informal style

• Listen to what they have

to say

• Ask them for feedback

Feedback Motto

Sorry to interrupt,

But how am I

doing?

Traditionalists

Boomers

Gen X Gen Y

Feedback

• Use action verbs

• Don’t talk down to them

• Show respect through

your language

• Use humor, don’t take

yourself too seriously

• E-mail, voice mail, text

messages are okay

Feedback Motto

Feedback

whenever I want it

at the push of

a button!

Traditionalists

Boomers

Gen X

Gen Y


10/2/2009

Job or Career?

• Career = building a legacy


Gen X

Gen Y

Job or Career?

• Building a stellar career =

satisfying desired lifestyle

Traditionalists

Boomers Gen X

Gen Y

N-gen People Performance Inc. www.ngenperformance.com

http://www.ngenperformance.com/


10/2/2009

Job or Career?

• My career is portable

(this is just my current job)

Traditionalists

Boomers

Gen X Gen Y

Job or Career?

• Build parallel careers (corporate,

community, entrepreneur, etc.)

Traditionalists

Boomers

Gen X

Gen Y


10/2/2009

Rewards

• Honor their long-term

value and contributions

• Respect

• Recognize

• Personalize

• Awards

• Pay and benefits

What to Give Traditionalists?

Plaques and trophies

Pictures with important people

Conference trips to posh places

The real reward is satisfaction with a job well-done.


Gen X

Gen Y

Rewards

• Increased responsibility

• Increased authority

• Status

• Accommodate personal

needs

• Enable attainment of high

quality of life

What to Give Boomers?

Public recognition

Status symbols

Visible Respect for their Success (let them talk about it at an event)

Fine dining

World travel

Name recognition through out the enterprise is a tangible

reward.

Traditionalists

Boomers Gen X

Gen Y


10/2/2009

Rewards

• Flexibility

• Let me do my work my way

• Salary, benefits and perks

• Feedback

• Personal interests are important (more important than organization interests)

What to Give Xers?

Better technology

Access to the best IT staff

Adventure travel

Time-off as a perk

Family time during travel

Extreme sports toys

Freedom is the ultimate reward

Traditionalists

Boomers

Gen X Gen Y

Rewards

• High levels of

responsibility

• High levels of positive

reinforcement

• Independence

• Work hours flexibility

• Community service

opportunities

What to Give GenYs?

Opportunities for learning and skill building

Personalize it!

Organized outings for the team (e.g., to sporting events, picnics, group theater night/movie night)

Work that is meaningful is the best reward

Traditionalists

Boomers

Gen X

Gen Y


10/2/2009

What do Millennials Want?

• Teamwork/Collaboration

• Experiential Activities

• Structure

• Flexibility

• Customer Service

• Technology

Challenges for Engaging Millennials

• Aging faculty – 72% > 50

• Comfortable with traditional education model

• It worked well for me. I got a great education.

• Efficient way to deliver material

• Fun to lecture

• Uncomfortable with technology

• Non-flexible curriculum and schedule

• Lack of resources to provide 24/7 learning platform

• Lack of faculty development

– Utilization of technology in teaching

– Active learning


10/2/2009

Challenges for Engaging Millennials

• Aging faculty

• Comfortable with traditional education model

• It worked well for me. I got a great education.

• Efficient way to deliver material

• Fun to lecture

• Uncomfortable with technology

• Non-flexible curriculum and schedule

• Lack of resources to provide latest technology

• Lack of faculty development

– Utilization of technology in teaching

– Active learning


10/2/2009

Opportunities for Engaging Millennials

• Increased utilization of technology

– D2L

– Distance Education

– Online Courses

– Simulation

• 24/7 learning platform

• Provide increased flexibility

• Increase active learning scenarios

• Interprofessional Education

• Community Outreach Activities

• Increased faculty development

DISCUSSION

Facilitating Learning for the Next Generation of Students

Documents

Transcript of Facilitating Learning for the Next Generation of Students