Facebook Community: Social Factors In Users’ Perceptions And Response Advertising

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Become a Fan: Social Factors in Users perceptions and Responses Advertising in Facebook Community By Donlapak E.

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With the rapid growth of the number of Facebook users worldwide, one of the most outstanding social networking communities, marketers and advertisers hope to explore the new way to reach these communities for their advertising purposes. However, little academic research addresses how to convince users to be more receptive to advertising in this online social communities. The purpose of the study is to extend the Zeng et al.’s (2009) research in a different set of result measures, namely, how community members perceive and react to advertising in their network communities. To gain more insight into the study, the researcher apply the group intention perception to identify a route by which community members may react to the advertising in online communities. In addition, the researcher will replicate the study of social factors in user perceptions and responses to adverting in online social networking communities, using the research of Zeng et al. (2009) as a model. The scope of the study focuses specifically on investigating the link between sociological factors: group norms and group intention in Facebook communities, whether in groups or fan pages and advertising responses. This study also includes the Facebook communities’ perceived ad relevance and the behavioral intention to accept advertising in the communities.

Transcript of Facebook Community: Social Factors In Users’ Perceptions And Response Advertising

Page 1: Facebook Community: Social Factors In Users’ Perceptions And Response Advertising

Become a Fan:Social Factors in Users perceptions and Responses

Advertising in Facebook Community

By Donlapak E.

Page 2: Facebook Community: Social Factors In Users’ Perceptions And Response Advertising

Overview Purpose Hypothesis Methodology Results Findings Conclusions - Theoretical Implications - Managerial Implications - Limitations/Future research

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Purpose Sociological factors and advertising literature

Group norm

Group (behavior) intention to accept the advertising

Response toward community ads

Perceived ads relevance

Perceived ads value

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Hypothesis

Group norm

Perceived ads relevance

Perceived ads value

Response toward community ads

H1

H2 H3 H4

H5 H6

Group (behavior) intention to accept the advertising

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Methodology Quantitative Study Online survey

-> Snowball sample + Questionnaire in class Demographic

- Age 18 -34 - Diverse nationalities Facebook Community usage

- become a member at least one Facebook community

171 Participants

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Results

Group norm

Perceived ads relevance

Perceived ads value

Response toward community ads

H1

H2 H3 H4

H5 H6

* 0.455

* 0.152 *.436 *0.47

* 0.511 *0.544

Group (behavior) intention to accept the advertising

(5.193) (3.4157)

(0.462) (1.39)

(0.0175)

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Findings (Correlation)

Chinese Facebook

Group norm - perceived ad relevance = Negative

Group norm - perceived ad relevance = Positive

Push Pull

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Findings (Mean Value) Members are…

-> supportive to the community -> open to the idea of advertising in their

community ->perceived advertising to be relevant and

valuable

-> less reaction?

Excessive advertising Unattractive commercial messages

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Theoretical Implication

group norm group intention

perceived ads relevancy perceived ads value

Response toward advertising

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Managerial Implication “Prioritize and strive to

create strong group benefit norms and group intention among members as well as provide the relevant, important and meaningful information for the users”

Community Engagement

Understand how to design the advertising and commercial messages

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Limitation/Future research

Survey + Interview

Look more on other social networking community websites!