Facebook Advertising + User Generated Content: How World Class Retail Brands Win the Attention of...

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How and why you should leverage UGC into your Facebook ad strategy TIM SAE KOO, TINT CEO How World Class Retail Brands Win the Attention of Consumers FACEBOOK ADVERTISING + USER GENERATED CONTENT

Transcript of Facebook Advertising + User Generated Content: How World Class Retail Brands Win the Attention of...

Page 1: Facebook Advertising + User Generated Content: How World Class Retail Brands Win the Attention of Consumers

How and why you should

leverage UGC into your

Facebook ad strategy

TIM SAE KOO, TINT

CEO

How World Class Retail Brands Win the Attention of Consumers

FACEBOOK ADVERTISING + USER GENERATED CONTENT

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Event Logistics

TIM SAE KOO, TINT

CEO

o Slides & Recording Sent

out

o Join in the Polls!

o Resources Available

o Audio Issue? Check out

Link in Chat to

Troubleshoot

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TIM SAE KOO, TINT

CEO

POLL QUESTION

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How and why you should

leverage UGC into your

Facebook ad strategy

TIM SAE KOO, TINT

CEO

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Humanize Marketingthroughout customer journey

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Trusted by more than 5,000+ brands in over 172 countries

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1. Was a childhood actor on Intel & Disney

2. Has a dogfluencer account on

Instagram named @BoeTheBearcoat

with 17k followers

3. Has a reverse widow's peak

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AGENDA1. Why use UGC in Facebook ads2. How to integrate UGC into your Facebook ad strategy safely3. Results from brands integrating UGC into Facebook ads4. Questions to answer if you want to run UGC in Facebook ads

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AGENDA1. Why use UGC in Facebook ads

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- smartinsights.com

“The ultimate goal of any Facebook ad is to catch someone’s eye with the right combination of stunning visuals and compelling copy.”

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1.8 Billion

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Abundance

+

Trustworthy

+

Engaging

=

HIGHER RELEVANCY SCORE

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AGENDA

2. How to integrate UGC into your Facebook ad strategy safely

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MANUALLY

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AUTOMATICALLY

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AGENDA

3. Results from brands integrating UGC into Facebook ads

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4x

50%

50%

higher click-through rate for review-based ads

drop in CPA on ads with reviews

drop in CPC on ads with reviews

Source: Yotpo

In 5 month period…

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Billy Kovalsky, Head of Yotpo Ads, Yotpo

“For the past few years, we have helped our clients generate high-quality traffic through organic content shared on Facebook. Now, we are harnessing our knowledge and experience to bring even more traffic to our users with Facebook Ads. Facebook Ads with reviews

have higher click-throughs, higher conversions and lower CPAs proving that user-generated ads are the future of advertising.”

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25%

40%

lower CPM

increase in positive sentiment

more impressions

Source: Social Media Today

21%

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Christopher Coyne, CMO Crown Resorts

“Our new social advertising strategy ensures our best earned media is instantly promoted into ads that are timely, highly relevant to our

audiences, and extremely authentic.”

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69%

13%

improvement in CTR based on reach

increase in ad engagement (likes, comments)

decrease in cost per click

Source: Shuttlerock

44%

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The Battle of Conversion Rates – User Generated Content vs Stock Photos

Source: Bllush

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Doing as many tests as possible and keeping the winners is the key to success.

Try different images - A/B different UGC

Isolate tests - Compare one element at a time

Test size - keep testing until stable

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AGENDA

4. Questions to answer if you want to run UGC in Facebook ads

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1. Where is your audience in their buying journey?• New Visitor?

• Re-targeted/returning Visitor?

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2. What kind of story are you trying to tell with your ads?• What makes our brand or product unique?

• What is the ideal way that I would like others to see our brand or product?

• What is something that people may not know about our brand or product?

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3. What kind of UGC will support that story?• Keywords? Sentiment? People? Environment? Cohesive call-to-action?

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What next?

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@timsaekoo

/ in/ t imsaekoo

t [email protected]

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