Face To Face “We are thankful to Oerlikon Leybold Vacuum ... · Oerlikon Loeld ybVacuuim s a...

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F ACE T O F ACE STEEL & METALLURGY 24 JULY 2014 “W e are thankful to Oerlikon Leybold Vacuum system which is giving us required process opmisaon and pump out me” Steel & Metallurgy: When did you place this order with Oer- likon Vacuum Leybold India Pvt. Ltd.? What was the deliv- ery me of the product? S&M: What were your pref- erences or features that you were looking for? S&M: Taking into consid- eraon the features of the product itself, how sasfied are you with the product? S&M: Would you refer this product to other players like you? S&M: What benefits have you reaped aſter using this prod- uct in terms of producon performance? S&M: As of now have you availed the aſter sales service for the installaon? What is your experience with the aſter sales service for the product? Oerlikon Leybold Vacuum is a renowned name in the vacuum technology with its highly innovave soluons. Mr. Pankaj Agrawal, Director, Jailaxmi Casng & Alloys Pvt. Ltd. as a customer shares his experience about Oerlikon Leybold Vacuum with Steel & Metallurgy. Pankaj Agarwal: We had placed the order for Vacuum system for steel de- gassing in June 2012 and as per the agreed schedule the Vacuum system was delivered to us in December 2012. PA: We were looking for small foot print, low maintenance and ener- gy efficient vacuum system, which clearly helps to minimise the op- eraon costs and CO 2 emissions. PA: We are sasfied with design of the vacuum system, its simple operaon and built in redundancy which is deliv- ering high quality results as per our re- quirement and there is connuous pro- ducon without any interrupons. Their design allows for easy access ensuring fast maintenance and service. We liked very much the redundant design which warrants highest upme and are op- erated by smart control, programmed according to our requirements. PA: The quality of steel produced by us is meeng internaonal standards; we are thankful to Oerlikon Leybold Vacuum system which is giving us required process opmisaon and pump out me. We liked very much the pre-programmed ramps for avoid- ing the slag over boiling (foaming). PA: Certainly I will refer Oerlikon Ley- bold Vacuum system to other users in the market, reason being Oerlikon Leybold Vacuum aims to differenate from their competors by entering into real partnerships, and they have well trained experts to deliver the best local support. Oerlikon Leybold Vacuum Systems offer compeve and technologically advanced soluons to Steel Industry and they have ex- perse to adjust the most demanding customer requirements across India. PA: Oerlikon Leybold Vacuum India has PA: As I said above, Oerlikon Leybold vacuum system excels with highest ro- bustness and extreme compactness, combined with lowest power con- sumpon and noise emission, which is why I certainly feel sasfied with their Vacuum system as we are able to obtain desired results in me and without compromising on quality. Mr. Pankaj Agrawal Director Jailaxmi Casng & Alloys Pvt. Ltd. well-equipped and trained Service En- gineers geographically located all over India, to support in case of applicaons and aſter sales, due to which they are able to provide excellent local support which is meeng our expectaons. S&M: Tell us about the qual- ity of the product that you are using?

Transcript of Face To Face “We are thankful to Oerlikon Leybold Vacuum ... · Oerlikon Loeld ybVacuuim s a...

Page 1: Face To Face “We are thankful to Oerlikon Leybold Vacuum ... · Oerlikon Loeld ybVacuuim s a renowned name in tahce vuum techngoy lowith its highly innovative solutions. Mr. Pankaj

Face To Face

STEEL & METALLURGY 24 JULY 2014

“We are thankful to Oerlikon Leybold Vacuum system which is giving us required process

optimisation and pump out time”

Steel & Metallurgy: When did you place this order with Oer-likon Vacuum Leybold India Pvt. Ltd.? What was the deliv-ery time of the product?

S&M: What were your pref-erences or features that you were looking for?

S&M: Taking into consid-eration the features of the product itself, how satisfied are you with the product? S&M: Would you refer this

product to other players like you?

S&M: What benefits have you reaped after using this prod-uct in terms of production performance?

S&M: As of now have you availed the after sales service for the installation? What is your experience with the after sales service for the product?

Oerlikon Leybold Vacuum is a renowned name in the vacuum technology with its highly innovative solutions. Mr. Pankaj Agrawal, Director, Jailaxmi Casting & Alloys Pvt. Ltd. as a customer shares his experience about Oerlikon Leybold Vacuum with Steel & Metallurgy.

Pankaj Agarwal: We had placed the order for Vacuum system for steel de-gassing in June 2012 and as per the agreed schedule the Vacuum system was delivered to us in December 2012.

PA: We were looking for small foot print, low maintenance and ener-gy efficient vacuum system, which clearly helps to minimise the op-eration costs and CO2 emissions.

PA: We are satisfied with design of the vacuum system, its simple operation and built in redundancy which is deliv-ering high quality results as per our re-quirement and there is continuous pro-duction without any interruptions. Their design allows for easy access ensuring fast maintenance and service. We liked very much the redundant design which warrants highest uptime and are op-erated by smart control, programmed according to our requirements.

PA: The quality of steel produced by us is meeting international standards; we are thankful to Oerlikon Leybold Vacuum system which is giving us required process optimisation and pump out time. We liked very much the pre-programmed ramps for avoid-ing the slag over boiling (foaming).

PA: Certainly I will refer Oerlikon Ley-bold Vacuum system to other users in the market, reason being Oerlikon Leybold Vacuum aims to differentiate from their competitors by entering into real partnerships, and they have well trained experts to deliver the best local support. Oerlikon Leybold Vacuum Systems offer competitive and technologically advanced solutions to Steel Industry and they have ex-pertise to adjust the most demanding customer requirements across India.PA: Oerlikon Leybold Vacuum India has

PA: As I said above, Oerlikon Leybold vacuum system excels with highest ro-bustness and extreme compactness, combined with lowest power con-sumption and noise emission, which is why I certainly feel satisfied with their Vacuum system as we are able to obtain desired results in time and without compromising on quality.

Mr. Pankaj Agrawal Director

Jailaxmi Casting & Alloys Pvt. Ltd.

well-equipped and trained Service En-gineers geographically located all over India, to support in case of applications and after sales, due to which they are able to provide excellent local support which is meeting our expectations.

S&M: Tell us about the qual-ity of the product that you are using?

Page 2: Face To Face “We are thankful to Oerlikon Leybold Vacuum ... · Oerlikon Loeld ybVacuuim s a renowned name in tahce vuum techngoy lowith its highly innovative solutions. Mr. Pankaj

Oerlikon Leybold Vacuum India Pvt. Ltd.

No.82 (P), 4th Phase, K.I.A.D.B Plot.,

Bommasandra Industrial Area,

Bangalore – 560 099. India

Phone: 0091 80 2783 9925

Fax: 0091 80 2783 9926

[email protected]

www.oerlikon.com/leyboldvacuum/india/

Oerlikon Leybold Vacuum India Pvt.

Ltd. EL 22, J-Block, MIDC Bhosari

Pune 411 026,

India

Phone: 0091 20 3061 6000

Fax: 0091 20 3061 6033

[email protected]