� 20.10.2015 Pre-conference workshop

� 21-22.10.2015

Conference

� Warsaw

Bristol Hotel

POLISH AND FOREIGN PRACTITIONERS:

Organized by:

CONFERENCE TOPIC

NEW DIRECTION: EFFICACY OF MANAGERS RESPONSIBLE FOR COMMUNICATION

PRE-CONFERENCE WORKSHOP PROGRAM:

1. Challenges for communications expert resulting from functioning in „society of

fear”

2. Role of communications expert in preparing the organization to current

challenges

3. Integrity as the only way to maintain and strengthen own business efficiency and

quality of relations with important target groups

4. Actions by which communications expert can realize own integrity

ORGANIZATIONAL INFORMATION:

Pre-conference workshop will begin at 10:00 and will end at 17:00.

A lunch break is planned during the workshop.

PRE-CONFERENCE WORKSHOP (20.10.2015, TUESDAY)

WORKSHOP CONDUCTED BY:

Urszula Jabłońska,

Senior Consultant

GFMP MANAGEMENT CONSULTANTS

face 2015 – COMMUNICATION’S ANSWER TO RADICAL CHANGES IN ORGANIZATION’S ENVIRONMENT

� Re-defining target groups and their needs

� Ensuring understanding, orientation, and above all – meaning

� Developing dialogue and multi-directional information flow

Environment, in which organizations are functioning, is quickly and significantly changing in socio-economical terms. More

industries have to re-invent themselves in the face of globalization, new technologies, greater transparency, radically

changing target group needs and increasing power of the customer.

It requires from companies listening even more closely to the market, quicker responses, greater flexibility and greater

capability to implement changes.

Therefore company’s communication has to react in a form of specific ways of functioning in new circumstances and

changing needs of the main target groups. adjusting own actions to new conditions and changing needs of the main target

groups. Communication has also to explain employees to a greater extent what is happening and to prepare them and the

company for changes. Without this, the process of isolating company from its environment and losing last threads of

understanding will only deepen – and that determines the capability to move people (internally first, then externally).

During face conference we want to familiarize participants with new directions for communication’s actions and to present current companies’ practices in communicating with employees that help companies to respond effectively to modern challenges.

face 2015 CONFERENCE IS:

� Conference focused on internal communication

� New and inspiring ideas presented by Polish and foreign practitioners

� Case studies presenting effective solutions

� Introducing workshop session – ensuring essential, future-oriented development

� Forum for experiences exchange and networking for communications practitioners

Trevor Rulton, General Manager Beata Kossakowska, HR Head, Group Manager – HR Monika Sawka, Training & Development Manager HCL TECHNOLOGIES

Lecture in English

ADJUSTING INTERNAL COMMUNICATION’S WAYS OF FUNCTIONING TO NEW REALITY

� Tools like heroin: Why operating in stimulus-reaction-reward way kil ls our effectiveness and sense?

� Recipient in the centre: How to re-define target groups and their needs?

� Internal communication from employee’s point of view – What they lack and how to change it?

Joanna Stępień, Consultant

Wojciech Kurda, Senior Consultant

GFMP MANAGEMENT CONSULTANTS

Lecture translated to English

CONFERENCE AGENDA – DAY ONE (21.10.2015, WEDNESDAY)

NETWORKING – INVITATION FOR A DINNER: Right after we close the first day of the face conference, we would

like to invite you to spend the evening together. You will have a chance to share your opinions and network in

a pleasant atmosphere with other participants and lecturers.

19TH INTERNATIONAL CONFERENCE face 2015

Official opening 10:00

10:10

11:30 “EMPLOYEE FIRST, CUSTOMER SECOND” – HOW TO EMPOWER YOUR EMPLOYEES?

� “Employee First Effect” – how did it start?

� What encourages employees to get engaged?

� Engagement, Ideapreneurship – putting employees on top

� “Employee First, Customer Second” – effect

� “Relationship Beyond the Contract” – creating a culture of change

11:10 Coffee break

CULTURE EATS STRATEGY FOR BREAKFAST – HOW INTERNAL COMMUNICATION IS CHANGING TO EMBRACE ALL THE CHANGES THAT ARE HAPPENING AROUND US

� Common goal in a diversified environment – How to connect employees in 14 different countries to get results

� Dare to be different – Internal communication in a company that is embracing and leading into digital economy

� Communicate by example – leaders embracing new ways of communication

� Run simple – new SAP strategic road map and what is ahead of us

Tina Vidergar, Integrated Communication Manager CEE

SAP

Lecture in English

12:30

14:30 STRENGTHENING ORGANIZATIONAL CAPABILITIES IN RESPONSE TO OUR DYNAMIC & CHANGING BUSINESS ENVIRONMENT

� Introducing our Employee Value Proposition and l inking it to our organizational culture

� Our shift from process-oriented performance management to a more c lear and simplistic behavioral culture to inspire authentic employee engagement

� Initiating our big culture change through multi-channel two-way communication

Paula Pereira, Manager Human Resources SCE

Marcin Klimczyk, Manager HR Services – Country Cluster

PHILIP MORRIS INTERNATIONAL

Lecture in English

13:30 Lunch

15:30 AM I RESPONSIBLE FOR INTERNAL COMMUNICATION IN MY COMPANY?

� Is everyone running internal communications?

� Managers’ elevator talks – how semi-official talks are crucial for peoples’ approach and engagement

� Finding the perfect level of transparency – giving chance to address questions and fears, being there for your people and learning from their concerns

Małgorzata Dobosz, Marketing & Sustainabil ity Director

SKANSKA COMMERCIAL DEVELOPMENT EUROPE

Lecture translated to English

16:30 Coffee break

17:45

16:40

Andrzej Borczyk, HR Director

MICROSOFT

Lecture translated to English

COMMUNICATION’S ROLE IN SHAPING MODERN WORKPLACE

� In the world of constant changes and network of relationships – Global trends that define organization’s strategies

� Transformation and permanent element of creating business success

� Four generations in organization – added value or additional challenge in shaping culture

� Shaping engagement as the key to win every day

� Tools supporting effective communication

CONFERENCE AGENDA – DAY TWO (22.10.2015, THURSDAY)

19TH INTERNATIONAL CONFERENCE face 2015

14:20 INTEGRATION, COOPERATION AND MULTI-DIRECTIONAL COMMUNICATION – NEW SOLUTIONS AND NEW WAY OF THINKING ABOUT COMMUNICATION

� Why new direction? Global challenges and internal information f low

� Are tools following people or are people following tools? Świat Piwa–Małe Piwo–Yammer

� What is communications department responsible for? From delivering information to supporting everyday communication between employees and beyond

Wojtek Mrugalski, Communication Manager

KOMPANIA PIWOWARSKA

Lecture translated to English

Opening of the second day of the conference 8:55

9:00

Anna Malinowska, Spokeswoman

Artur Rutkowski, Editor in Chief of Forest Press

PGL LASY PAŃSTWOWE

Lecture translated to English

TRENDS APPLY TO EVERYONE – CHANGES IN MANAGEMENT AND COMMUNICATION AT THE STATE FORESTS NFH

� Organization’s spefic ity of The State Forests

� Internal and external changes – New business strategy

� How do we change communication with environment and employees: from forester’s blog to Głos Lasu

� Is it working? Regular communication audit and chal lenges for the future

10:00

Jaana Maijanen, Group Internal Communications

Manager

Monika Kuczyńska, HR Director

NSG GROUP

Lecture in English

ADJUSTING INTERNAL COMMUNICATIONS TO NEW AND CHANGING NEEDS OF THE ORGANISATION

� Communication standards of NSG Group

� Code of Ethics – Building engagement in changing business environment

� Project Messenger – Improvement of communication skills in reality of manufacturing company

Coffee break

11:00

11:20 STRONG AND STABLE LEARNING ORGANIZATION – HOW TO DEVELOP AND SUPPORT COMMUNICATIONALLY EMPLOYEES’ READINESS TO SHARE KNOWLEDGE

� Implementing knowledge sharing project on the basis of changing business needs of organization

� Adjusting „learning” process to particular groups of employees, their experience and competences

� Shaping openness to exchange knowledge among employees and promoting self-improvement

� Communication channels and internal ways of sharing information

Klaudia Morawiec, HRD Manager

LG DISPLAY POLAND

Lecture translated to English

Lunch 13:20

15:20 HOW TO DESIGN AND IMPLEMENT INTRANET THAT ALLOWS EMPLOYEES TO COOPERATE MORE EFFECTIVELY?

� Role of Tauronet in TAURON Group

� How was the new intranet created, implemented and promoted?

� How does the Tauronet look l ike, what does it offer and we manage it?

� What results we have obtained and what we have learned in this project

Closing remarks 16:20

16:30 NETWORKING – WE INVITE YOU TO STAY AND DISCUSS THE CONFERENCE OVER COFFEE AND PASTRIES: It’s the

end of presentations, but it’s not the end of the conference. We encourage you to stay and continue conversations

with other conference participants.

12:20 QULTURE OF TOMORROW – HOW TO LEAD CULTURAL CHANGES IN ACTION

� Today think about tomorrow

� QULTURE – what and what for?

� What does the Management Board and Leaders need?

� Alone or in the group? Who should we bring with us?

� Strength of dialogue and listening and what’s next?

Anna Podgornaya, HR Director for CEE

Barbara Rajmańska, Member of the Board and HR

Director

AXA POLSKA

Lecture in English

Tomasz Topola, Communication Department Director

Agnieszka Micał, Group Coordinator of Tauronet

TAURON OBSŁUGA KLIENTA

Lecture translated to English

ORGANIZATIONAL INFORMATION

The conference will be preceded by workshop that will take place on 20.10.2015.

The conference will take place on 21-22.10.2015.

The conference and the pre-conference workshop will be held at Bristol Hotel in Warsaw.

Bristol Hotel

Krakowskie Przedmieście 42/44 Telephone: +48 22 551 10 00

00-325 Warszawa www.hotelbristolwarsaw.pl/en

TERMS & CONDITIONS

Cost of participation in the conference is 4.600 PLN+VAT and includes:

� participation in lectures,

� materials for participants during the conference,

� banquet after the first day of the conference,

� lunch and food & drinks during breaks.

Cost of participation in the workshop is 1.950 PLN+VAT

and includes:

� materials for participants,

� lunch and food & drinks during breaks.

Cost of participation in the conference and workshop is:

5.850 PLN+VAT.

Lecturers’ participation has been confirmed. Final changes in the agenda may be necessary only because of reasons beyond the

control of the organizer.

Please make the payments to the following account:

GFMP Management Consultants Bogdan Dąbrowski Sp. k.

ul. Smoluchowskiego 22/5, 50-372 Wrocław

PKO Bank Polski SA 42 1440 1156 0000 0000 0031 5478

In case of resignation more than 14 days before the Seminar and

/ or the workshop date we return 80% of the paid fees. In case of resignation less than 14 days before the date the paid fees are not returned.

We offer discounts for teams of three or more employees from the same organization (please call us to find out more).

Signature and stamp

I apply to the conference and workshop

I apply to the conference

I apply to the workshop

Name

Surname

Position

Company

Telephone

Street

Postcode City

NIP

E-mail

Face conference is organized by GFMP Management Consultants.

For more information please contact Joanna Stępień:

jstepien@gfmp.com.pl

Tel.: 22 672 50 00; Fax: 22 672 50 75

REGISTRATION FORM

Fill the online form: http://gfmp.com.pl/face-2015-en/face-2015-register-en/

Send the filled form by fax to the nr: +48 22 672 50 75

1 2 3 Send the scan of filled form to our e-mail: biuro@gfmp.com.pl

3 WAYS TO APPLY

We will contact you the same day in order to confirm that we have received your application and to arrange payment details.