Fac abcd workshop 2012 05-09 (compressed)
95
Asset Based Community Development Dee Brooks – Family Action Centre 15 th May 2012 (While you are waiting, select a card showing how things are for you)
-
Upload
family-action-centre -
Category
Documents
-
view
232 -
download
0
Transcript of Fac abcd workshop 2012 05-09 (compressed)
Asset Based Community
DevelopmentDee Brooks ndash Family Action Centre
15th May 2012
(While you are waiting select a card
showing how things are for you)
Introductions
My name and my role
How things are for me
Something no one knows about me
Jody Kretzmann and John McKnight
What is ABCD
Asset Based Community Development
1 Focuses on community assets and strengths
rather than problems and needs
2 Identifies and mobilises community and
individual assets skills and passions
3 Is built on community leadership
4 Builds relationships
Asset Based Community Development provides key principles and practical tools to assist communities to help
themselves and others discover and mobilise community strengths
Every single person has
capacities abilities and
gifts
Living a good life depends
on whether those capacities
can be used abilities
expressed and gifts given
(John McKnight)
Asset Based Community
Development
Provides a framework for utilising the existing assets of communities and individuals
Ensures an inclusive community process
Involves everyone regardless of age gender culture economic status geographic location and physical ability
Communities have
deficiencies and needs
Communities and its citizens Have capacities
and assets
NEEDS MAPThe Half Empty
Glass
Delinquency
Gangs Crime
High Unemployment
Graffiti Truancy
Housing Commission Unsafe
Domestic Violence Tacky Neglect
Welfare Recipients
Dysfunctional Child Abuse Unhealthy
Druggos Homeless Unemployed
Illiterate Alcoholic
Needy Mental disabled Unskilled Dole- Bludgers
Control
Funds amp
Services
External organisations
Communities
Family
Individual
Consequences of the Needs Map for
Community Members
ldquoWe are deficientrdquo
Our local relationships are damaged
Most money comes into our community for programs -
often narrowly defined
Money gets directed towards professional helpers not
community members
We place focus on leaders which magnifies deficiencies
We reward failure and foster dependency on systems
Our community has a poor self-image
We experience hopelessness(Kretzmann amp McKnight 2007)
Banks
Businesses
Schools
Parks
Hospitals
Local Council
Libraries
Churches Cultural
Groups
Children
Leaders
Carers
Elderly
Youth
Extended ldquoFamiliesrdquo
Artists
Groups
amp Associations
Labelled
Individuals
Mentors amp
Significant
Adults
Child Care Centres
Shops
Neighbourhood
Centres
TAFE
Community Health Centres
Medical
Centres
Sports ClubsParent groups
Gifts of
Individuals
Non-Profit
Community Groups
Local
Institutions
ASSETS MAPThe Half Full
Story
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
What is wrong with our community What problems can
we fix What are the needs of our community What is
broken
OR
What are the strengths and assets of our community
Share a time when you felt our community was at its best
What do you value most about our community What is
the essence of our community that makes it unique and
strong
What are some of the strengths
of communities
How can we build on the
strengths of communities
Six Types of Assets to Connect
Talents skills and passions of
individuals
Community groups and networks
(Associations)
Government and non-government
agencies (Institutions)
Physical assets (land property
buildings equipment)
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Introductions
My name and my role
How things are for me
Something no one knows about me
Jody Kretzmann and John McKnight
What is ABCD
Asset Based Community Development
1 Focuses on community assets and strengths
rather than problems and needs
2 Identifies and mobilises community and
individual assets skills and passions
3 Is built on community leadership
4 Builds relationships
Asset Based Community Development provides key principles and practical tools to assist communities to help
themselves and others discover and mobilise community strengths
Every single person has
capacities abilities and
gifts
Living a good life depends
on whether those capacities
can be used abilities
expressed and gifts given
(John McKnight)
Asset Based Community
Development
Provides a framework for utilising the existing assets of communities and individuals
Ensures an inclusive community process
Involves everyone regardless of age gender culture economic status geographic location and physical ability
Communities have
deficiencies and needs
Communities and its citizens Have capacities
and assets
NEEDS MAPThe Half Empty
Glass
Delinquency
Gangs Crime
High Unemployment
Graffiti Truancy
Housing Commission Unsafe
Domestic Violence Tacky Neglect
Welfare Recipients
Dysfunctional Child Abuse Unhealthy
Druggos Homeless Unemployed
Illiterate Alcoholic
Needy Mental disabled Unskilled Dole- Bludgers
Control
Funds amp
Services
External organisations
Communities
Family
Individual
Consequences of the Needs Map for
Community Members
ldquoWe are deficientrdquo
Our local relationships are damaged
Most money comes into our community for programs -
often narrowly defined
Money gets directed towards professional helpers not
community members
We place focus on leaders which magnifies deficiencies
We reward failure and foster dependency on systems
Our community has a poor self-image
We experience hopelessness(Kretzmann amp McKnight 2007)
Banks
Businesses
Schools
Parks
Hospitals
Local Council
Libraries
Churches Cultural
Groups
Children
Leaders
Carers
Elderly
Youth
Extended ldquoFamiliesrdquo
Artists
Groups
amp Associations
Labelled
Individuals
Mentors amp
Significant
Adults
Child Care Centres
Shops
Neighbourhood
Centres
TAFE
Community Health Centres
Medical
Centres
Sports ClubsParent groups
Gifts of
Individuals
Non-Profit
Community Groups
Local
Institutions
ASSETS MAPThe Half Full
Story
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
What is wrong with our community What problems can
we fix What are the needs of our community What is
broken
OR
What are the strengths and assets of our community
Share a time when you felt our community was at its best
What do you value most about our community What is
the essence of our community that makes it unique and
strong
What are some of the strengths
of communities
How can we build on the
strengths of communities
Six Types of Assets to Connect
Talents skills and passions of
individuals
Community groups and networks
(Associations)
Government and non-government
agencies (Institutions)
Physical assets (land property
buildings equipment)
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Jody Kretzmann and John McKnight
What is ABCD
Asset Based Community Development
1 Focuses on community assets and strengths
rather than problems and needs
2 Identifies and mobilises community and
individual assets skills and passions
3 Is built on community leadership
4 Builds relationships
Asset Based Community Development provides key principles and practical tools to assist communities to help
themselves and others discover and mobilise community strengths
Every single person has
capacities abilities and
gifts
Living a good life depends
on whether those capacities
can be used abilities
expressed and gifts given
(John McKnight)
Asset Based Community
Development
Provides a framework for utilising the existing assets of communities and individuals
Ensures an inclusive community process
Involves everyone regardless of age gender culture economic status geographic location and physical ability
Communities have
deficiencies and needs
Communities and its citizens Have capacities
and assets
NEEDS MAPThe Half Empty
Glass
Delinquency
Gangs Crime
High Unemployment
Graffiti Truancy
Housing Commission Unsafe
Domestic Violence Tacky Neglect
Welfare Recipients
Dysfunctional Child Abuse Unhealthy
Druggos Homeless Unemployed
Illiterate Alcoholic
Needy Mental disabled Unskilled Dole- Bludgers
Control
Funds amp
Services
External organisations
Communities
Family
Individual
Consequences of the Needs Map for
Community Members
ldquoWe are deficientrdquo
Our local relationships are damaged
Most money comes into our community for programs -
often narrowly defined
Money gets directed towards professional helpers not
community members
We place focus on leaders which magnifies deficiencies
We reward failure and foster dependency on systems
Our community has a poor self-image
We experience hopelessness(Kretzmann amp McKnight 2007)
Banks
Businesses
Schools
Parks
Hospitals
Local Council
Libraries
Churches Cultural
Groups
Children
Leaders
Carers
Elderly
Youth
Extended ldquoFamiliesrdquo
Artists
Groups
amp Associations
Labelled
Individuals
Mentors amp
Significant
Adults
Child Care Centres
Shops
Neighbourhood
Centres
TAFE
Community Health Centres
Medical
Centres
Sports ClubsParent groups
Gifts of
Individuals
Non-Profit
Community Groups
Local
Institutions
ASSETS MAPThe Half Full
Story
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
What is wrong with our community What problems can
we fix What are the needs of our community What is
broken
OR
What are the strengths and assets of our community
Share a time when you felt our community was at its best
What do you value most about our community What is
the essence of our community that makes it unique and
strong
What are some of the strengths
of communities
How can we build on the
strengths of communities
Six Types of Assets to Connect
Talents skills and passions of
individuals
Community groups and networks
(Associations)
Government and non-government
agencies (Institutions)
Physical assets (land property
buildings equipment)
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
What is ABCD
Asset Based Community Development
1 Focuses on community assets and strengths
rather than problems and needs
2 Identifies and mobilises community and
individual assets skills and passions
3 Is built on community leadership
4 Builds relationships
Asset Based Community Development provides key principles and practical tools to assist communities to help
themselves and others discover and mobilise community strengths
Every single person has
capacities abilities and
gifts
Living a good life depends
on whether those capacities
can be used abilities
expressed and gifts given
(John McKnight)
Asset Based Community
Development
Provides a framework for utilising the existing assets of communities and individuals
Ensures an inclusive community process
Involves everyone regardless of age gender culture economic status geographic location and physical ability
Communities have
deficiencies and needs
Communities and its citizens Have capacities
and assets
NEEDS MAPThe Half Empty
Glass
Delinquency
Gangs Crime
High Unemployment
Graffiti Truancy
Housing Commission Unsafe
Domestic Violence Tacky Neglect
Welfare Recipients
Dysfunctional Child Abuse Unhealthy
Druggos Homeless Unemployed
Illiterate Alcoholic
Needy Mental disabled Unskilled Dole- Bludgers
Control
Funds amp
Services
External organisations
Communities
Family
Individual
Consequences of the Needs Map for
Community Members
ldquoWe are deficientrdquo
Our local relationships are damaged
Most money comes into our community for programs -
often narrowly defined
Money gets directed towards professional helpers not
community members
We place focus on leaders which magnifies deficiencies
We reward failure and foster dependency on systems
Our community has a poor self-image
We experience hopelessness(Kretzmann amp McKnight 2007)
Banks
Businesses
Schools
Parks
Hospitals
Local Council
Libraries
Churches Cultural
Groups
Children
Leaders
Carers
Elderly
Youth
Extended ldquoFamiliesrdquo
Artists
Groups
amp Associations
Labelled
Individuals
Mentors amp
Significant
Adults
Child Care Centres
Shops
Neighbourhood
Centres
TAFE
Community Health Centres
Medical
Centres
Sports ClubsParent groups
Gifts of
Individuals
Non-Profit
Community Groups
Local
Institutions
ASSETS MAPThe Half Full
Story
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
What is wrong with our community What problems can
we fix What are the needs of our community What is
broken
OR
What are the strengths and assets of our community
Share a time when you felt our community was at its best
What do you value most about our community What is
the essence of our community that makes it unique and
strong
What are some of the strengths
of communities
How can we build on the
strengths of communities
Six Types of Assets to Connect
Talents skills and passions of
individuals
Community groups and networks
(Associations)
Government and non-government
agencies (Institutions)
Physical assets (land property
buildings equipment)
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Asset Based Community Development provides key principles and practical tools to assist communities to help
themselves and others discover and mobilise community strengths
Every single person has
capacities abilities and
gifts
Living a good life depends
on whether those capacities
can be used abilities
expressed and gifts given
(John McKnight)
Asset Based Community
Development
Provides a framework for utilising the existing assets of communities and individuals
Ensures an inclusive community process
Involves everyone regardless of age gender culture economic status geographic location and physical ability
Communities have
deficiencies and needs
Communities and its citizens Have capacities
and assets
NEEDS MAPThe Half Empty
Glass
Delinquency
Gangs Crime
High Unemployment
Graffiti Truancy
Housing Commission Unsafe
Domestic Violence Tacky Neglect
Welfare Recipients
Dysfunctional Child Abuse Unhealthy
Druggos Homeless Unemployed
Illiterate Alcoholic
Needy Mental disabled Unskilled Dole- Bludgers
Control
Funds amp
Services
External organisations
Communities
Family
Individual
Consequences of the Needs Map for
Community Members
ldquoWe are deficientrdquo
Our local relationships are damaged
Most money comes into our community for programs -
often narrowly defined
Money gets directed towards professional helpers not
community members
We place focus on leaders which magnifies deficiencies
We reward failure and foster dependency on systems
Our community has a poor self-image
We experience hopelessness(Kretzmann amp McKnight 2007)
Banks
Businesses
Schools
Parks
Hospitals
Local Council
Libraries
Churches Cultural
Groups
Children
Leaders
Carers
Elderly
Youth
Extended ldquoFamiliesrdquo
Artists
Groups
amp Associations
Labelled
Individuals
Mentors amp
Significant
Adults
Child Care Centres
Shops
Neighbourhood
Centres
TAFE
Community Health Centres
Medical
Centres
Sports ClubsParent groups
Gifts of
Individuals
Non-Profit
Community Groups
Local
Institutions
ASSETS MAPThe Half Full
Story
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
What is wrong with our community What problems can
we fix What are the needs of our community What is
broken
OR
What are the strengths and assets of our community
Share a time when you felt our community was at its best
What do you value most about our community What is
the essence of our community that makes it unique and
strong
What are some of the strengths
of communities
How can we build on the
strengths of communities
Six Types of Assets to Connect
Talents skills and passions of
individuals
Community groups and networks
(Associations)
Government and non-government
agencies (Institutions)
Physical assets (land property
buildings equipment)
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Every single person has
capacities abilities and
gifts
Living a good life depends
on whether those capacities
can be used abilities
expressed and gifts given
(John McKnight)
Asset Based Community
Development
Provides a framework for utilising the existing assets of communities and individuals
Ensures an inclusive community process
Involves everyone regardless of age gender culture economic status geographic location and physical ability
Communities have
deficiencies and needs
Communities and its citizens Have capacities
and assets
NEEDS MAPThe Half Empty
Glass
Delinquency
Gangs Crime
High Unemployment
Graffiti Truancy
Housing Commission Unsafe
Domestic Violence Tacky Neglect
Welfare Recipients
Dysfunctional Child Abuse Unhealthy
Druggos Homeless Unemployed
Illiterate Alcoholic
Needy Mental disabled Unskilled Dole- Bludgers
Control
Funds amp
Services
External organisations
Communities
Family
Individual
Consequences of the Needs Map for
Community Members
ldquoWe are deficientrdquo
Our local relationships are damaged
Most money comes into our community for programs -
often narrowly defined
Money gets directed towards professional helpers not
community members
We place focus on leaders which magnifies deficiencies
We reward failure and foster dependency on systems
Our community has a poor self-image
We experience hopelessness(Kretzmann amp McKnight 2007)
Banks
Businesses
Schools
Parks
Hospitals
Local Council
Libraries
Churches Cultural
Groups
Children
Leaders
Carers
Elderly
Youth
Extended ldquoFamiliesrdquo
Artists
Groups
amp Associations
Labelled
Individuals
Mentors amp
Significant
Adults
Child Care Centres
Shops
Neighbourhood
Centres
TAFE
Community Health Centres
Medical
Centres
Sports ClubsParent groups
Gifts of
Individuals
Non-Profit
Community Groups
Local
Institutions
ASSETS MAPThe Half Full
Story
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
What is wrong with our community What problems can
we fix What are the needs of our community What is
broken
OR
What are the strengths and assets of our community
Share a time when you felt our community was at its best
What do you value most about our community What is
the essence of our community that makes it unique and
strong
What are some of the strengths
of communities
How can we build on the
strengths of communities
Six Types of Assets to Connect
Talents skills and passions of
individuals
Community groups and networks
(Associations)
Government and non-government
agencies (Institutions)
Physical assets (land property
buildings equipment)
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Asset Based Community
Development
Provides a framework for utilising the existing assets of communities and individuals
Ensures an inclusive community process
Involves everyone regardless of age gender culture economic status geographic location and physical ability
Communities have
deficiencies and needs
Communities and its citizens Have capacities
and assets
NEEDS MAPThe Half Empty
Glass
Delinquency
Gangs Crime
High Unemployment
Graffiti Truancy
Housing Commission Unsafe
Domestic Violence Tacky Neglect
Welfare Recipients
Dysfunctional Child Abuse Unhealthy
Druggos Homeless Unemployed
Illiterate Alcoholic
Needy Mental disabled Unskilled Dole- Bludgers
Control
Funds amp
Services
External organisations
Communities
Family
Individual
Consequences of the Needs Map for
Community Members
ldquoWe are deficientrdquo
Our local relationships are damaged
Most money comes into our community for programs -
often narrowly defined
Money gets directed towards professional helpers not
community members
We place focus on leaders which magnifies deficiencies
We reward failure and foster dependency on systems
Our community has a poor self-image
We experience hopelessness(Kretzmann amp McKnight 2007)
Banks
Businesses
Schools
Parks
Hospitals
Local Council
Libraries
Churches Cultural
Groups
Children
Leaders
Carers
Elderly
Youth
Extended ldquoFamiliesrdquo
Artists
Groups
amp Associations
Labelled
Individuals
Mentors amp
Significant
Adults
Child Care Centres
Shops
Neighbourhood
Centres
TAFE
Community Health Centres
Medical
Centres
Sports ClubsParent groups
Gifts of
Individuals
Non-Profit
Community Groups
Local
Institutions
ASSETS MAPThe Half Full
Story
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
What is wrong with our community What problems can
we fix What are the needs of our community What is
broken
OR
What are the strengths and assets of our community
Share a time when you felt our community was at its best
What do you value most about our community What is
the essence of our community that makes it unique and
strong
What are some of the strengths
of communities
How can we build on the
strengths of communities
Six Types of Assets to Connect
Talents skills and passions of
individuals
Community groups and networks
(Associations)
Government and non-government
agencies (Institutions)
Physical assets (land property
buildings equipment)
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Communities have
deficiencies and needs
Communities and its citizens Have capacities
and assets
NEEDS MAPThe Half Empty
Glass
Delinquency
Gangs Crime
High Unemployment
Graffiti Truancy
Housing Commission Unsafe
Domestic Violence Tacky Neglect
Welfare Recipients
Dysfunctional Child Abuse Unhealthy
Druggos Homeless Unemployed
Illiterate Alcoholic
Needy Mental disabled Unskilled Dole- Bludgers
Control
Funds amp
Services
External organisations
Communities
Family
Individual
Consequences of the Needs Map for
Community Members
ldquoWe are deficientrdquo
Our local relationships are damaged
Most money comes into our community for programs -
often narrowly defined
Money gets directed towards professional helpers not
community members
We place focus on leaders which magnifies deficiencies
We reward failure and foster dependency on systems
Our community has a poor self-image
We experience hopelessness(Kretzmann amp McKnight 2007)
Banks
Businesses
Schools
Parks
Hospitals
Local Council
Libraries
Churches Cultural
Groups
Children
Leaders
Carers
Elderly
Youth
Extended ldquoFamiliesrdquo
Artists
Groups
amp Associations
Labelled
Individuals
Mentors amp
Significant
Adults
Child Care Centres
Shops
Neighbourhood
Centres
TAFE
Community Health Centres
Medical
Centres
Sports ClubsParent groups
Gifts of
Individuals
Non-Profit
Community Groups
Local
Institutions
ASSETS MAPThe Half Full
Story
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
What is wrong with our community What problems can
we fix What are the needs of our community What is
broken
OR
What are the strengths and assets of our community
Share a time when you felt our community was at its best
What do you value most about our community What is
the essence of our community that makes it unique and
strong
What are some of the strengths
of communities
How can we build on the
strengths of communities
Six Types of Assets to Connect
Talents skills and passions of
individuals
Community groups and networks
(Associations)
Government and non-government
agencies (Institutions)
Physical assets (land property
buildings equipment)
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
NEEDS MAPThe Half Empty
Glass
Delinquency
Gangs Crime
High Unemployment
Graffiti Truancy
Housing Commission Unsafe
Domestic Violence Tacky Neglect
Welfare Recipients
Dysfunctional Child Abuse Unhealthy
Druggos Homeless Unemployed
Illiterate Alcoholic
Needy Mental disabled Unskilled Dole- Bludgers
Control
Funds amp
Services
External organisations
Communities
Family
Individual
Consequences of the Needs Map for
Community Members
ldquoWe are deficientrdquo
Our local relationships are damaged
Most money comes into our community for programs -
often narrowly defined
Money gets directed towards professional helpers not
community members
We place focus on leaders which magnifies deficiencies
We reward failure and foster dependency on systems
Our community has a poor self-image
We experience hopelessness(Kretzmann amp McKnight 2007)
Banks
Businesses
Schools
Parks
Hospitals
Local Council
Libraries
Churches Cultural
Groups
Children
Leaders
Carers
Elderly
Youth
Extended ldquoFamiliesrdquo
Artists
Groups
amp Associations
Labelled
Individuals
Mentors amp
Significant
Adults
Child Care Centres
Shops
Neighbourhood
Centres
TAFE
Community Health Centres
Medical
Centres
Sports ClubsParent groups
Gifts of
Individuals
Non-Profit
Community Groups
Local
Institutions
ASSETS MAPThe Half Full
Story
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
What is wrong with our community What problems can
we fix What are the needs of our community What is
broken
OR
What are the strengths and assets of our community
Share a time when you felt our community was at its best
What do you value most about our community What is
the essence of our community that makes it unique and
strong
What are some of the strengths
of communities
How can we build on the
strengths of communities
Six Types of Assets to Connect
Talents skills and passions of
individuals
Community groups and networks
(Associations)
Government and non-government
agencies (Institutions)
Physical assets (land property
buildings equipment)
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Consequences of the Needs Map for
Community Members
ldquoWe are deficientrdquo
Our local relationships are damaged
Most money comes into our community for programs -
often narrowly defined
Money gets directed towards professional helpers not
community members
We place focus on leaders which magnifies deficiencies
We reward failure and foster dependency on systems
Our community has a poor self-image
We experience hopelessness(Kretzmann amp McKnight 2007)
Banks
Businesses
Schools
Parks
Hospitals
Local Council
Libraries
Churches Cultural
Groups
Children
Leaders
Carers
Elderly
Youth
Extended ldquoFamiliesrdquo
Artists
Groups
amp Associations
Labelled
Individuals
Mentors amp
Significant
Adults
Child Care Centres
Shops
Neighbourhood
Centres
TAFE
Community Health Centres
Medical
Centres
Sports ClubsParent groups
Gifts of
Individuals
Non-Profit
Community Groups
Local
Institutions
ASSETS MAPThe Half Full
Story
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
What is wrong with our community What problems can
we fix What are the needs of our community What is
broken
OR
What are the strengths and assets of our community
Share a time when you felt our community was at its best
What do you value most about our community What is
the essence of our community that makes it unique and
strong
What are some of the strengths
of communities
How can we build on the
strengths of communities
Six Types of Assets to Connect
Talents skills and passions of
individuals
Community groups and networks
(Associations)
Government and non-government
agencies (Institutions)
Physical assets (land property
buildings equipment)
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Banks
Businesses
Schools
Parks
Hospitals
Local Council
Libraries
Churches Cultural
Groups
Children
Leaders
Carers
Elderly
Youth
Extended ldquoFamiliesrdquo
Artists
Groups
amp Associations
Labelled
Individuals
Mentors amp
Significant
Adults
Child Care Centres
Shops
Neighbourhood
Centres
TAFE
Community Health Centres
Medical
Centres
Sports ClubsParent groups
Gifts of
Individuals
Non-Profit
Community Groups
Local
Institutions
ASSETS MAPThe Half Full
Story
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
What is wrong with our community What problems can
we fix What are the needs of our community What is
broken
OR
What are the strengths and assets of our community
Share a time when you felt our community was at its best
What do you value most about our community What is
the essence of our community that makes it unique and
strong
What are some of the strengths
of communities
How can we build on the
strengths of communities
Six Types of Assets to Connect
Talents skills and passions of
individuals
Community groups and networks
(Associations)
Government and non-government
agencies (Institutions)
Physical assets (land property
buildings equipment)
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
What is wrong with our community What problems can
we fix What are the needs of our community What is
broken
OR
What are the strengths and assets of our community
Share a time when you felt our community was at its best
What do you value most about our community What is
the essence of our community that makes it unique and
strong
What are some of the strengths
of communities
How can we build on the
strengths of communities
Six Types of Assets to Connect
Talents skills and passions of
individuals
Community groups and networks
(Associations)
Government and non-government
agencies (Institutions)
Physical assets (land property
buildings equipment)
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
What are some of the strengths
of communities
How can we build on the
strengths of communities
Six Types of Assets to Connect
Talents skills and passions of
individuals
Community groups and networks
(Associations)
Government and non-government
agencies (Institutions)
Physical assets (land property
buildings equipment)
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
How can we build on the
strengths of communities
Six Types of Assets to Connect
Talents skills and passions of
individuals
Community groups and networks
(Associations)
Government and non-government
agencies (Institutions)
Physical assets (land property
buildings equipment)
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Six Types of Assets to Connect
Talents skills and passions of
individuals
Community groups and networks
(Associations)
Government and non-government
agencies (Institutions)
Physical assets (land property
buildings equipment)
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Talents skills and passions of
individuals
Community groups and networks
(Associations)
Government and non-government
agencies (Institutions)
Physical assets (land property
buildings equipment)
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Community groups and networks
(Associations)
Government and non-government
agencies (Institutions)
Physical assets (land property
buildings equipment)
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Government and non-government
agencies (Institutions)
Physical assets (land property
buildings equipment)
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Physical assets (land property
buildings equipment)
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Economic Assets (productive work
of individuals consumer spending
power local business assets)
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Stories heritage local identity
and values
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Drivers
Hope
Care
Relationships
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Asset Mapping
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Welfare Interview
Yes No CommentsSolutions
Inadequate Housing
Limited job seeking skills
Poor work history
Fired from jobs or quit jobs
No recent work history
High rate of absenteeism
Lack of high school diplomaGED
Lack training for career goals
Age
Pregnant or parenting teen
Single parent
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Welfare Interview conthellip
Yes No CommentsSolutions
No child care available
Job skills not currently in demand
Lack reliable transportation
No drivers licenseinsurance
Health of dependents
Lack necessary skill license or credentials
Poor communication skills
Uncertain about employee goals
Unrealistic goals
Lack appropriate interviewing clotheswork
clothes
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Welfare Interview conthellip
Yes No CommentsSolutions
Family problems that could
prevent training or employment
Physical problems with
Eyesight
Hearing
Dental
Other medical problems that
could prevent
trainingemployment
Financial problems that could
prevent trainingemployment
What your friends and family
members will say about you
working
Family and friends not supportive
of training or career choice
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Welfare Interview conthellip
Yes No CommentsSolutions
History of mental illness
History of drug or alcohol abuse
Felony record
Losing your benefits (food stamps
Medicare etc)
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Talents skills and passions of
individuals
Gifts talents dreams and hopes
- What do you like to do
- What would you like to learn
- What would you like to teach
- What would other people who know you say you
were good at doing
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Mountain ViewCapacity Register amp Gift Exchange
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Gifts I can give my community
Gifts of the Head (Things I know something about and would enjoy talking about with others eg art history movies birds)
Gifts of the Hand (Things or skills I know how to do and would like to share with others eg carpentry sports cooking)
Gifts of the Heart (Things I care deeply about eg protection of the environment civic life children)
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Gifts of the hand
Sewing
Craft
Gardening
Walking
Fitness
Cooking
Example Skills AuditMaitland Defence Families Support Group
Gifts of the head
Teaching background
Organisationalplanning
skills
Family day carer
Gifts of the heart
Animal welfare
Social welfare
Environment awareness
Fundraising
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Fishing
Do you fish
Jigging
Build and use fish trap
Chop ice hole
Clear ice hole
Fish underwater with a net
Check seining net
Set net
Hang net
Repair net
Make needed tools
If yes which ones
Make floats and sinkers
Make net
Make knots properly
Measure net gauge correctly
Make correct gauge for big and small fish
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW
COULD
TEACH WANT TO LEARN
Trapping
What tools to use
Make a rabbit or ptarmigan snare
Set rabbitptarmigan snare
Identify good snare tapping locations
Identify fur trapping locations
Butcher and skin fur bearing animals
Dry furbearing animals properly
Food and Medicine
Locate good berry patches
Pick berries
Preserve berries
Identify edible greens
Know season to harvest
Harvest greens
Preserve greens
Make doughnuts
Make Akutuq
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Outdoor camping skills
Cut wood (spruce alder)
Chop wood (spruce elder driftwood)
Saw wood
Operate lantern
Gas
Kerosene
Seal oil
Operate camp stove
Pitch up a tent
Dog team
Hitch up a team
Use dog team for transportation
Mush a team
Care for a team
Train a dog team
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Releasing Individual Capacities ndash
Big Dipper Community Circle
KNOW COULD TEACH WANT TO LEARN
Make birch frames
Make beaded frames
Make miniature dolls gayaqs sleds etc
Crochet
Knit
Socks
Gloves
Headband
Office
Typing (___ words per minute)
Operating adding machinecalculator
Filing alphabeticallynumerically
Taking phone messages
Writing business letters (not typing)
Receiving phone orders
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Organisational Mapping
Organisations we know
Organisations we donrsquot know
What do they currently do
What have they talked about doing but have not
yet done
What may they do if we ask them
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
A Simple Asset Map - Maitland CommunityAdapted from Maitland Defence Families Support Group
Individuals
Associations
Institutions Stories
Local
Economy
Physical
Space
InstitutionsDefence Community OrganisationLocal schools (Ashtonfield East Maitland Thornton)University of NewcastleRSL ClubsMaitland City LibrariesMaitland Art GalleryPCYCMaitland CouncilUniversitiesPolice amp Fire DepartmentsHospitalsSocial Service Agencies
Animal Care GroupsAnti Crime GroupsBusiness OrganizationsCharitable GroupsCultural GroupsEducation GroupsElderly GroupsEnvironmental GroupsFamily Support Groups Fitness GroupsWomenrsquos GroupsYouth GroupsHeritage GroupsHobby and Collectors Groups
Sporting teams(Rugby Cricket soccer etc)
Little athletic CentresAUSKICKBowling ClubsCraft groups
Political OrganizationsRecreation GroupsReligious GroupsService ClubsSocial GroupsUnion GroupsVeteranrsquos GroupsMenrsquos Groups Mentoring Groups
Associations
Community buildingsChurch hallsParksPlaygroundsSkate ParksDog Exercise AreasCyclewaysMaitland ParkWalka Water WorksMaitland aquatic centreEast Maitland Aquatic Centre
Local EconomyGreen Hills shopping centreBanksSupermarketsCharitiesMaitland MallHunter Valley VineyardsShark and Ray centreCommunity grantsFamily support Project Funding
For-Profit BusinessesChamber of CommerceBusiness AssociationsPersonal spending power
IndividualsSpousesDefence membersStudents WorkersChildrenYouth
Gifts Skills Older AdultsArtistsPeople with DisabilitiesParentsEntrepreneursActivistsVeterans
Physical Space
Golf courseGardensParksPlaygroundsParking LotsBike PathsWalking PathsForestsForest PreservesPicnic AreasCampsitesFishing Spots
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Example Asset MapChild friendly community map
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
What else could a library be
Identifying the assets of a local library
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Six Types of Assets to Connect
Talents skills and passions of individuals
Community groups and networks (Associations)
Government and non-government agencies
(Institutions)
Physical assets (land property buildings
equipment)
Economic Assets (productive work of individuals
consumer spending power local business assets)
Stories heritage local identity and values
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Drivers
Hope
Care
Relationships
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Three key steps to
asset mapping Discover the assets
Join the assets together
Create opportunities for these assets to be
productive and powerful together
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Connector Leaders
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Authority versus Leadership
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Lessons from the dancing man
Leadership lesson from the dancing man
What happened before
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Community leaders
Leadership
Skills
Community
Connection
eg Gate keeper
eg Connector
leaders
eg Expert
eg Mentors
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Emmarsquos Storyhellip
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Learning conversationsDiscovering care
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Discovering Care = Motivation to act
Through learning conversations you can hear
Concerns ndash What I donrsquot want to happen
Dreams ndash What I want to create
Skills amp Abilities ndash What I have to give
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Top Down
Start with an answer
Recruit people to
implement the answer
Look for answers to the additional problem of lack of motivation
Mobilise assets
Discover what people
care about how they
see the situation and
what they want to offer
Start with a learning
conversation
Bottom Up
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Two Paths ndash Two Solutions
Answer
Need
Services
Consumer
ldquoPrograms are the answerrdquo
Question
Wantcare to act
Mobilise assets
Community Members
ldquoPeople are the answerrdquo
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
PROGRAMS
PEOPLE
Community Leadership
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
If your actions inspire others to dream
more learn more and become more you
are a leader
(John Quincey Adams)
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Brainstorm
Characteristics of a community leader
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Given the task of rejuvenating a region and the choice of $50 million or $2 million and 20
committed local leaders we would choose the smaller amount of money and the
committed leaders
(McKinsey and Company (1994) Lead Local Compete Global Unlocking the Growth of
Australiarsquos Regions)
Importance of Leadership
amp its Development
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Who is your Emma
Who do you know
How do you know when yoursquove found
them
What do you do to involve them
Or if you donrsquot have an Emma
how would you find them
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Community Leaders
Are key to mobilising communities
Have existing strong relationships
Bring citizens together to act on what they
care about
Are not always who you would suspect
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Appreciative Inquiry
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Appreciative Inquiry Focus
Doing more of what works
Problem Solving Focus
Doing less of something we do not
do well
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
We Can Ask Questions in Two WaysBased on Appreciative Inquiry
Why donrsquot young people get involved What is wrong with
young people What problems can we fix What are the
needs of young people
OR
What are the strengths and assets of young people
Share a time when you felt young people were at their
best What do you value most about young people
What is the essence of young people that makes them
unique and strong
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Human systems move in the direction of
what we deeply and persistently ask
questions about
Transformational topics are possible in
any situation and will generate more
positive change - every time
The skill of framing and re-framing
Affirmative Topic Choice
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Whatrsquos the biggest
problem here
Why donrsquot people get
involved
Why do we blow it so
often
Why do we still have
those problems
What possibilities exist
that we have not yet
considered
Whatrsquos the smallest
change that could make
the biggest impact
What solutions would
have us both win
What has worked in the
past
The art of the questions
What makes questions inspiring energising
and mobilising
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
In threes
ldquoA time you approached an issue in a new
way with a positive outcomerdquo
bull Interviewer
bull Storyteller
bull Observer
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Appreciative Inquiry ndash 4D Cycle
DISCOVER ndash Letrsquos share occasions when
we were at our best
DREAM ndash What is our preferred future
DESIGN ndash What do we need in place to
make our dream a reality
DELIVER ndash Letrsquos work on goals strategies
and projects
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Why a
Gumboot
It was awarded
to the town
which had the
most rainfall in
the past year in
Australiahellip Tully
won
The Golden Gumboot
The Dream was
to enhance
Tullyrsquos image
and welcome
visitorshellip
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Stands 79 metres high
Contains a spiral
staircase and viewing
platform
Project costs included
in-kind contributions
from community
Official opening 10th
May 2003
The Gumboot Festival
is each September
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
The power of AI Stories
Stories stick like glue
Makes information easier to remember
Builds identities and fosters relationships
Medium for conveying values visions
Helps other possibilities emerge
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Appreciative Inquiry
Appreciates what you have
Imagines what can be
Creates what will be
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Other toolshellip
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
The World Cafeacute
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Cafeacute Design Principles
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
OPEN SPACE TECHNOLOGY
A method to run meetings (of any size)
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
How does it work
Blank wall ndash itrsquos your agenda for this meeting
Passion and responsibility
bull Write name questionissue announce
bull When all sessions have been announced
choose all the ones you want to join
bull This is not brainstorm
bull Responsibility convene group document
session track time bring back 3 pieces of gold
Four Principles One Law and Two Animals
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
Reflection
What was a highlight for you
What is one way you will use something
you have learned here
What next step do you plan to take
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
There is no power for
change greater than a
community discovering
what it cares about
(Margaret Wheatley)
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
The wisdom of the community always
exceeds the knowledge of the experts
(Harold Flaming ndash The Ontario Rural Council)
(TORC)
Building and nourishing relationships is at
the core of building healthy and inclusive
communities
(Kretzmann amp McKnight)
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
For further information contact
Dee Brooks
Community Worker amp Facilitator
Family Action Centre
DeeBrooksnewcastleeduau
W (02) 4921 6845
Graeme Stuart
Facilitator amp Lecturer
Family Action Centre
GraemeStuartnewcastleeduau
W (02) 4921 7241
wwwnewcastleeduauresearch-centrefac
