F2. Vehicle Factor F2 - massagent.comF2. Vehicle Factor F2 F2A – VIN Factor F2A F2B – Usage...

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LM General Insurance Company Automobile Rating Manual Massachusetts Version 1.03 Effective Per Page A F2. Vehicle Factor F2 F2A VIN Factor F2A F2B Usage Factor F2B F2C Vehicle Ownership F2C F2D Annual Mileage F2D F2E Purchased New or Used F2E F2F Coverage Combination F2F F3. Incident Factor F3 F3A Chargeable Accidents F3A F3B Violation Definitions F3B F3C Accident Forgiveness F3C F4. Tier Factor F4 F5. Territory Factor F5 F6. Vehicle Discount Factor F6 F6A New-to-Liberty Vehicle Discount F6A F6B Vehicle Safety Discount F6B F6C Hybrid Vehicle Discount F6C F6D RightTrack Discount F6D F7. Policy Discount Factor F7 F7A Paid-in-Full Discount F7A F7B Electronic Funds Transfer (EFT)/Recurring Credit Card Discount F7B F7C Payroll Deduction Discount F7C F7D Early Shopper Discount F7D F7E Longevity Factor F7E F7F Group Savings Plus Discount F7F F7G Newly Licensed Discount F7G F7H Newly Independent Discount F7H F7I New Move Discount F7I F7J Multi-Policy Discount F7J F7K Paperless Discount F7K F7L Enrollment Credit F7L F8. Limits & Deductible Factors F8 F9. Basic Package Capping Factor F9 F10. Reserved for future use F10 F11. Fixed Expense F11 F12. Reserved for Future Use F12 SECTION TC Trailer and Camper Coverage and Rating TC TC1. Liability Insurance TC1 TC2. Physical Damage Coverage TC2 TC3. Camper Bodies TC3

Transcript of F2. Vehicle Factor F2 - massagent.comF2. Vehicle Factor F2 F2A – VIN Factor F2A F2B – Usage...

LM General Insurance Company Automobile Rating Manual

Massachusetts Version 1.03 Effective Per Page A

F2. Vehicle Factor F2

F2A – VIN Factor F2A

F2B – Usage Factor F2B

F2C – Vehicle Ownership F2C

F2D – Annual Mileage F2D

F2E – Purchased New or Used F2E

F2F – Coverage Combination F2F

F3. Incident Factor F3

F3A – Chargeable Accidents F3A

F3B – Violation Definitions F3B

F3C – Accident Forgiveness F3C

F4. Tier Factor F4

F5. Territory Factor F5

F6. Vehicle Discount Factor F6

F6A – New-to-Liberty Vehicle Discount F6A

F6B – Vehicle Safety Discount F6B

F6C – Hybrid Vehicle Discount F6C

F6D – RightTrack Discount F6D

F7. Policy Discount Factor F7

F7A – Paid-in-Full Discount F7A

F7B – Electronic Funds Transfer (EFT)/Recurring Credit Card Discount F7B

F7C – Payroll Deduction Discount F7C

F7D – Early Shopper Discount F7D

F7E – Longevity Factor F7E

F7F – Group Savings Plus Discount F7F

F7G – Newly Licensed Discount F7G

F7H – Newly Independent Discount F7H

F7I – New Move Discount F7I

F7J – Multi-Policy Discount F7J

F7K – Paperless Discount F7K

F7L – Enrollment Credit F7L

F8. Limits & Deductible Factors F8

F9. Basic Package Capping Factor F9

F10. Reserved for future use F10

F11. Fixed Expense F11

F12. Reserved for Future Use F12

SECTION TC – Trailer and Camper Coverage and Rating TC

TC1. Liability Insurance TC1

TC2. Physical Damage Coverage TC2

TC3. Camper Bodies TC3

LM General Insurance Company Automobile Rating Manual

Massachusetts Version 1.03 Effective Per Page A

TC4. Trailers TC4

SECTION OC – Additional (Optional) Coverage Rules OC

OC1. Reserved for future use OC1

OC2. Excess Electronic and Customized Equipment Coverage OC2

OC3. Reserved for future use OC3

OC4. Auto Loan/Lease Coverage (Gap Coverage) OC4

OC5. Reserved for future use OC5

OC6. Antique Private Passenger Automobiles OC6

OC7. Reserved for future use OC7

OC8. Reserved for future use OC8

OC9. Better Car Replacement OC9

OC10. Employee Parking Guard OC10

SECTION OP – Other Policy Types OP

OP1. Reserved for future use OP1

OP2. Extended Non-Owned Coverage OP2

SECTION PD – Premium Determination Pages PD

This manual contains some copyrighted material of

Insurance Services Office, Inc. (ISO) with its permission.

LM General Insurance Company Automobile Rating Manual

Massachusetts Version 1.03 Effective Per Page A

SECTION A – INDEX PAGE

Version Effective Date 1.00 6/17/2013 1.01 9/23/2013 1.02 4/1/2014 1.03 1/19/2015

LM General Insurance Company Automobile Rating Manual

Massachusetts Version 1.03 Effective Per Page A

F6D – RightTrack Discount

At the request of the insured and per vehicle, Liberty Mutual Insurance will use telematics technology to collect mileage and driving behavior data. All compatible vehicles on the policy are eligible for this program and the insured must provide a valid email address. Upon enrollment, the RightTrack Discount will be applied to the vehicle and the RightTrack Group will initially be set to group 5 (refer to the Rating pages). After a review period of approximately 90 days, data collection will cease. The RightTrack Discount will be recalculated using the collected data and the RightTrack Group will be updated accordingly (refer to the Rating pages). The final discount assigned to the vehicle will persist with the vehicle for the life of the policy and will continue through renewal so long as the vehicle, or its replacement, remains on the policy. For the discount to apply to a replacement vehicle, the replacement vehicle should be added to the insured’s policy within a reasonable time of the removal of the existing vehicle. If a vehicle is replaced during the review period, then the program may be continued by enrolling the replacement vehicle. If any of the following conditions occur during the review period, the vehicle will be withdrawn from the program and the RightTrack Discount will be removed:

• Insured does not complete enrollment • Voluntary withdrawal at the insured’s request • No data reported from an otherwise fully functional device

LM General Insurance Company Automobile Rating Manual

VIN Factor Compulsory Optional

BI PIP UM PD BI MP Coll Lmt Coll Comp Sub Trans T&L UIM FE

Expected Lifetime Vehicle Age

Base Price x x x x x x x x x x x

Curb Weight x x x x x x x x x x x

Vehicle Density x x x x x x x x x x x

Engine Power x x x x x x x x x x x

Vehicle Class x x x x x x x x x x x

Model Year x x x x x x x x x x x

VIN Factor = = = = = = = = = = = =

Vehicle Discount Factor Compulsory Optional

BI PIP UM PD BI MP Coll Lmt Coll Comp Sub Trans T&L UIM FE

New-to-Liberty Vehicle

Vehicle Safety x x x x x x x x x x x

Hybrid Vehicle x x x x x x x x x x x

RightTrack Discount x x x x x x x x x x x

Vehicle Discount Factor = = = = = = = = = = =

Massachusetts Version 1.03 Effective Per Page A PD

Massachusetts

Automobile Rating Manual

Vehicle Factor

LM General Insurance Company Version 1.03 effective per Section A Page R-V029-1

RightTrack Group BI PD MP PIP Comp Coll UM UIM Fixed

0 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000

1 0.9900 0.9900 0.9900 0.9900 0.9900 0.9900 0.9900 0.9900 0.9900

2 0.9800 0.9800 0.9800 0.9800 0.9800 0.9800 0.9800 0.9800 0.9800

3 0.9700 0.9700 0.9700 0.9700 0.9700 0.9700 0.9700 0.9700 0.9700

4 0.9600 0.9600 0.9600 0.9600 0.9600 0.9600 0.9600 0.9600 0.9600

5 0.9500 0.9500 0.9500 0.9500 0.9500 0.9500 0.9500 0.9500 0.9500

6 0.9400 0.9400 0.9400 0.9400 0.9400 0.9400 0.9400 0.9400 0.9400

7 0.9300 0.9300 0.9300 0.9300 0.9300 0.9300 0.9300 0.9300 0.9300

8 0.9200 0.9200 0.9200 0.9200 0.9200 0.9200 0.9200 0.9200 0.9200

9 0.9100 0.9100 0.9100 0.9100 0.9100 0.9100 0.9100 0.9100 0.9100

10 0.9000 0.9000 0.9000 0.9000 0.9000 0.9000 0.9000 0.9000 0.9000

11 0.8900 0.8900 0.8900 0.8900 0.8900 0.8900 0.8900 0.8900 0.8900

12 0.8800 0.8800 0.8800 0.8800 0.8800 0.8800 0.8800 0.8800 0.8800

13 0.8700 0.8700 0.8700 0.8700 0.8700 0.8700 0.8700 0.8700 0.8700

14 0.8600 0.8600 0.8600 0.8600 0.8600 0.8600 0.8600 0.8600 0.8600

15 0.8500 0.8500 0.8500 0.8500 0.8500 0.8500 0.8500 0.8500 0.8500

16 0.8400 0.8400 0.8400 0.8400 0.8400 0.8400 0.8400 0.8400 0.8400

17 0.8300 0.8300 0.8300 0.8300 0.8300 0.8300 0.8300 0.8300 0.8300

18 0.8200 0.8200 0.8200 0.8200 0.8200 0.8200 0.8200 0.8200 0.8200

19 0.8100 0.8100 0.8100 0.8100 0.8100 0.8100 0.8100 0.8100 0.8100

20 0.8000 0.8000 0.8000 0.8000 0.8000 0.8000 0.8000 0.8000 0.8000

21 0.7900 0.7900 0.7900 0.7900 0.7900 0.7900 0.7900 0.7900 0.7900

22 0.7800 0.7800 0.7800 0.7800 0.7800 0.7800 0.7800 0.7800 0.7800

23 0.7700 0.7700 0.7700 0.7700 0.7700 0.7700 0.7700 0.7700 0.7700

24 0.7600 0.7600 0.7600 0.7600 0.7600 0.7600 0.7600 0.7600 0.7600

25 0.7500 0.7500 0.7500 0.7500 0.7500 0.7500 0.7500 0.7500 0.7500

26 0.7400 0.7400 0.7400 0.7400 0.7400 0.7400 0.7400 0.7400 0.7400

27 0.7300 0.7300 0.7300 0.7300 0.7300 0.7300 0.7300 0.7300 0.7300

28 0.7200 0.7200 0.7200 0.7200 0.7200 0.7200 0.7200 0.7200 0.7200

29 0.7100 0.7100 0.7100 0.7100 0.7100 0.7100 0.7100 0.7100 0.7100

30 0.7000 0.7000 0.7000 0.7000 0.7000 0.7000 0.7000 0.7000 0.7000

31 0.6900 0.6900 0.6900 0.6900 0.6900 0.6900 0.6900 0.6900 0.6900

32 0.6800 0.6800 0.6800 0.6800 0.6800 0.6800 0.6800 0.6800 0.6800

33 0.6700 0.6700 0.6700 0.6700 0.6700 0.6700 0.6700 0.6700 0.6700

Massachusetts

Automobile Rating Manual

Vehicle Factor

LM General Insurance Company Version 1.03 effective per Section A Page R-V029-2

RightTrack Group BI PD MP PIP Comp Coll UM UIM Fixed

34 0.6600 0.6600 0.6600 0.6600 0.6600 0.6600 0.6600 0.6600 0.6600

35 0.6500 0.6500 0.6500 0.6500 0.6500 0.6500 0.6500 0.6500 0.6500

36 0.6400 0.6400 0.6400 0.6400 0.6400 0.6400 0.6400 0.6400 0.6400

37 0.6300 0.6300 0.6300 0.6300 0.6300 0.6300 0.6300 0.6300 0.6300

38 0.6200 0.6200 0.6200 0.6200 0.6200 0.6200 0.6200 0.6200 0.6200

39 0.6100 0.6100 0.6100 0.6100 0.6100 0.6100 0.6100 0.6100 0.6100

40 0.6000 0.6000 0.6000 0.6000 0.6000 0.6000 0.6000 0.6000 0.6000

41 0.5900 0.5900 0.5900 0.5900 0.5900 0.5900 0.5900 0.5900 0.5900

42 0.5800 0.5800 0.5800 0.5800 0.5800 0.5800 0.5800 0.5800 0.5800

43 0.5700 0.5700 0.5700 0.5700 0.5700 0.5700 0.5700 0.5700 0.5700

44 0.5600 0.5600 0.5600 0.5600 0.5600 0.5600 0.5600 0.5600 0.5600

45 0.5500 0.5500 0.5500 0.5500 0.5500 0.5500 0.5500 0.5500 0.5500

46 0.5400 0.5400 0.5400 0.5400 0.5400 0.5400 0.5400 0.5400 0.5400

47 0.5300 0.5300 0.5300 0.5300 0.5300 0.5300 0.5300 0.5300 0.5300

48 0.5200 0.5200 0.5200 0.5200 0.5200 0.5200 0.5200 0.5200 0.5200

49 0.5100 0.5100 0.5100 0.5100 0.5100 0.5100 0.5100 0.5100 0.5100

50 0.5000 0.5000 0.5000 0.5000 0.5000 0.5000 0.5000 0.5000 0.5000

LM General Insurance Company Automobile Rating Manual

Massachusetts Version 1.01 1.03 Effective Per Page A

F2. Vehicle Factor F2

F2A – VIN Factor F2A

F2B – Usage Factor F2B

F2C – Vehicle Ownership F2C

F2D – Annual Mileage F2D

F2E – Purchased New or Used F2E

F2F – Coverage Combination F2F

F3. Incident Factor F3

F3A – Chargeable Accidents F3A

F3B – Violation Definitions F3B

F3C – Accident Forgiveness F3C

F4. Tier Factor F4

F5. Territory Factor F5

F6. Vehicle Discount Factor F6

F6A – New-to-Liberty Vehicle Discount F6A

F6B – Vehicle Safety Discount F6B

F6C – Hybrid Vehicle Discount F6C

F6D – RightTrack Discount F6D

F7. Policy Discount Factor F7

F7A – Paid-in-Full Discount F7A

F7B – Electronic Funds Transfer (EFT)/Recurring Credit Card Discount F7B

F7C – Payroll Deduction Discount F7C

F7D – Early Shopper Discount F7D

F7E – Longevity Factor F7E

F7F – Group Savings Plus Discount F7F

F7G – Newly Licensed Discount F7G

F7H – Newly Independent Discount F7H

F7I – New Move Discount F7I

F7J – Multi-Policy Discount F7J

F7K – Paperless Discount F7K

F7L – Enrollment Credit F7L

F8. Limits & Deductible Factors F8

F9. Basic Package Capping Factor F9

F10. Reserved for future use F10

F11. Fixed Expense F11

F12. Reserved for Future Use F12

SECTION TC – Trailer and Camper Coverage and Rating TC

TC1. Liability Insurance TC1

TC2. Physical Damage Coverage TC2

TC3. Camper Bodies TC3

LM General Insurance Company Automobile Rating Manual

Massachusetts Version 1.01 1.03 Effective Per Page A

TC4. Trailers TC4

SECTION OC – Additional (Optional) Coverage Rules OC

OC1. Reserved for future use OC1

OC2. Excess Electronic and Customized Equipment Coverage OC2

OC3. Reserved for future use OC3

OC4. Auto Loan/Lease Coverage (Gap Coverage) OC4

OC5. Reserved for future use OC5

OC6. Antique Private Passenger Automobiles OC6

OC7. Reserved for future use OC7

OC8. Reserved for future use OC8

OC9. Better Car Replacement OC9

OC10. Employee Parking Guard OC10

SECTION OP – Other Policy Types OP

OP1. Reserved for future use OP1

OP2. Extended Non-Owned Coverage OP2

SECTION PD – Premium Determination Pages PD

This manual contains some copyrighted material of

Insurance Services Office, Inc. (ISO) with its permission.

LM General Insurance Company Automobile Rating Manual

Massachusetts Version 1.00 1.03 Effective Per Page A PD

VIN Factor Compulsory Optional

BI PIP UM PD BI MP Coll Lmt Coll Comp Sub Trans T&L UIM FE

Expected Lifetime Vehicle Age

Base Price x x x x x x x x x x x

Curb Weight x x x x x x x x x x x

Vehicle Density x x x x x x x x x x x

Engine Power x x x x x x x x x x x

Vehicle Class x x x x x x x x x x x

Model Year x x x x x x x x x x x

VIN Factor = = = = = = = = = = = =

Vehicle Discount Factor Compulsory Optional

BI PIP UM PD BI MP Coll Lmt Coll Comp Sub Trans T&L UIM FE

New-to-Liberty Vehicle

Vehicle Safety x x x x x x x x x x x

Hybrid Vehicle x x x x x x x x x x x

RightTrack Discount x x x x x x x x x x x

Vehicle Discount Factor = = = = = = = = = = =

LM General Insurance Company Automobile Rating Manual

Massachusetts Version 1.02 1.03 Effective Per Page A

SECTION A – INDEX PAGE

Version Effective Date 1.00 6/17/2013 1.01 9/23/2013 1.02 4/1/2014 1.03 1/19/2015

Driving Dashboard 

 

Link: www.octousa.com/righttrack/login. 

 

1. Log in screen 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2. Main screen 

 

 

 

 

 

3. Mileage Expanded 

 

  

4. Nighttime Driving Expanded 

 

 

5. Rapid Acceleration Expanded 

 

 

 

 

 

6. Hard Breaking Expanded 

 

 

7. Footer Links 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7a. Change Password Screen 

 

  

 

7b. Contact us: [email protected] 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7c. FAQ‐  http://www.libertymutual.com/righttrack/righttrack‐faq 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7d. Privacy Policy‐  

 

  

Installation Portal:  https://www.octousa.com/OctoDirectAccess/action_user/liberty/installernet.jsp 

1. Main Screen/Landing Page 

 

 

 

 

 

 

 

 

 

 

2. Vehicle Results Screen 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. View Picture – Customized view of vehicle selected 

 

 

Enrollment Portal:   

 

1. Example of not enrolled/un‐signed enrollment portal 

 

 

 

 

 

 

 

 

 

 

2. Example of successful enrollment 

 

From: [email protected]:Subject: Liberty Mutual RightTrack: Next Steps in Enrollment - VEHICLEDate:

The Right Insurance at the Right Price

Liberty logo

Thank you for your interest in RightTrack®, Liberty Mutual's safe-driving discount program.

Policy Number: Vehicle:

Congratulations! By expressing interest in RightTrack, you have taken the first step toward saving

money on your auto insurance. The next step is to complete your enrollment.

Enroll in the programIn order to receive the RightTrack device and begin the program, please visit

http://www.octousa.com/OctoDirectAccess/tc/liberty/c8572aa5-d0cb-4f1e-9347-63c6b005ffef. Using this simple and

convenient website, you will need to:

1. Review and agree to the Terms and Conditions. Your enrollment cannot be activated until you complete this step. Ifyou do not agree to the Terms and Conditions within 15 days of receiving this email, it will result incancellation of your participation and removal of the initial RightTrack discount.

Note: If you have multiple vehicles enrolled in RightTrack, you will receive a similar email for each participating

vehicle. Please accept the Terms and Conditions for each vehicle.

2. Verify your email address (where you want us to contact you) and your shipping address (where you want us to

send the device). If either is inaccurate, please make corrections on the website. Any changes made to the emailand shipping address will apply to all vehicles enrolled in the RightTrack program.

3. Confirm the vehicle you want to enroll in the program. If the vehicle described on the website is incorrect, please

contact a Liberty Mutual representative at 1-866-274-0892 to make changes.

These steps are essential for beginning the program and earning a discount on your premium. Once

your enrollment is complete, we will contact you by email to explain what to do next.

Any questions?It's easy to find more information about RightTrack or Liberty Mutual:

• Visit the program's Frequently Asked Questions page.

• Review the Liberty Mutual Insurance Privacy Policy.

• Call customer service at 1-866-274-0892 or email us at [email protected].

You are receiving this email because you enrolled in the RightTrack® program. Future emails about RightTrack® will be limited to information about theprogram.

Coverage provided and underwritten by Liberty Mutual Insurance Company and its affiliates, 175 Berkeley Street, Boston, MA, 02116. © 2013 Liberty MutualInsurance Company. All rights reserved.

This email was sent by OctoUSA on behalf of Liberty Mutual Insurance

n0238824
Cross-Out

LIBERTY MUTUAL RIGHTTRACK® TERMS AND CONDITIONS

This AGREEMENT is made between the participating driver ("you" or "your") and Liberty Mutual Insurance Company, a Massachusetts corporation, located at 175 Berkeley Street, Boston, Massachusetts for itself and the benefit of its affiliates meaning any entity under common management and control with Liberty Mutual Group Inc., now or in the future all hereafter (“Liberty Mutual”) writing private passenger automobile insurance. It governs your enrollment in the RightTrack ("Review") program and your use of the RightTrack Device ("Device").

By participating in RightTrack, you are expressly permitting Liberty Mutual to collect information regarding your vehicle usage through a RightTrack Device, such as mileage, time of day, braking, acceleration, and location. Your policy premium may be discounted based on your vehicle's observed data during the Review.

Participation in RightTrack is strictly voluntary. If you do not agree with these terms and conditions, then you should not participate in RightTrack. Your consent to these terms and conditions is shown by your electronic signature. To consent, you must be a Named Insured on the policy and have the authority to express consent for all Named Insureds as well as any owner or lessor of the vehicle(s) enrolled in the Review.

You also agree that the information obtained from the Review and the policy adjustment made as a result of that information will apply to your current policy, renewals of your current policy, and any transfer, substitution, or replacement of your enrolled vehicle(s).

REVIEW PERIOD

The Review Period will begin on the date of your first trip after successful installation of the Device and continue for approximately 90 days thereafter. We will notify you by e-mail of the date your Review Period has begun and on the date your Review Period concludes.

VIEWING YOUR DATA

During the Review, we may send you periodic notifications of your usage and an estimate of the expected rate adjustment for your convenience.

RIGHTTRACK DISCOUNT

By electing to enroll your vehicle into RightTrack, your policy premium will reflect a RightTrack vehicle enrollment discount. You understand your enrollment discount will continue with the vehicle until either a) replaced by a final discount, if any, at the conclusion of the Review Period, b) you choose to decline these terms and conditions, fail to indicate your consent within 15 days of enrollment or do not install the device within 30 days of receiving it or c) you choose to terminate your enrollment in RightTrack prior to the conclusion of the Review Period.

By participating in RightTrack, you agree to permit Liberty Mutual to discount the premium for the base coverages for your enrolled vehicle(s) as appropriate based on the usage data collected and estimated throughout the Review Period. All rate adjustments will be made effective from the end date of the Review Period. We cannot retroactively adjust premiums applied during the Review Period.

USE OF DATA AND PRIVACY

Liberty Mutual values and respects your privacy. We will not share personally identifiable usage data collected with any third party except to service your RightTrack auto policy, for research, or as required by law. All personally identifiable data shall remain confidential to Liberty Mutual except when required by law. We can retain the collected data indefinitely, subject to state requirements. For research purposes, we reserve the right to collect data that is not required to calculate your rate. The data that Liberty Mutual collects shall not affect policy cancellation, non-renewal, or a claim. Nor shall Liberty Mutual use the collected data to solicit you for additional products, services, or promotions. Once we receive the driving data, it will be erased from the Device.

USE OF DEVICE

We will provide a Device to you for use during the Review Period at no cost to you. We will retain ownership of the Device, and therefore it must be used only for the purposes intended. You cannot transfer, sell, distribute, or otherwise dispose of the Device except to return it to us at the end of the Review Period. You agree that you will not destroy, alter, disassemble, duplicate, clone, or otherwise tamper with the Device, nor will you attempt to reverse engineer the firmware, software, or source code.

If we provide you with a Device, it is offered strictly "as-is" without any warranties of any kind, whether express or implied, whatsoever including but not limited to battery usage or merchantability.

INSTALLING THE DEVICE

You are required to properly install the Device in your vehicle selected for the program within 30 days of receiving the device to maintain your initial discount. The Device is designed for convenient self-installation; should you incur expenses to facilitate an installation, you agree to pay those expenses. Liberty Mutual and our vendors are not liable for any damage resulting from faulty installation. If you need help installing the Device, support is available at 866-274-0892.

The Device shall remain installed in the specified vehicle for the duration of the Review Period. The Device should not be removed even if other people drive your enrolled vehicle. If you remove, tamper, or otherwise disable the Device, or fail to install the Device within the specified time or in the specified vehicle, we may cancel your enrollment in RightTrack, require you to return the Device, remove your enrollment discount, and prohibit you from future participation.

RETURNING THE DEVICE

When your Review Period is over or when you voluntarily terminate your enrollment in RightTrack prior to the conclusion of the Review Period, you will be notified by Liberty Mutual. You will receive a prepaid return envelope with instructions for removing the Device and returning it to us. Failure to return the Device in good working condition (normal wear and tear excepted) within 30 days of the conclusion of the Review Period may result in a $100 fee to recover its cost.

LOST, STOLEN, OR FAULTY DEVICES

If the Device is lost or stolen, or does not work, we will offer a one-time replacement as long as you continue to participate in RightTrack. You will receive a prepaid return envelope with instructions for replacing the faulty Device. We may ask that you provide written documentation that the Device was lost or stolen or return the damaged Device to us upon installation of the new Device. In the event a lost, stolen, or damaged Device is replaced, your Review Period will continue from the time the replacement Device is installed and activated. We may cancel your enrollment in RightTrack if you submit multiple claims for a lost, stolen, or damaged Device. You are also required to return the old damaged Device.

PROGRAM ELIGIBILITY

Certain vehicles such as diesel, electric, and hybrid vehicles and vehicle model years prior to 1996 may be incompatible with the Device and therefore ineligible for RightTrack. Program eligibility is contingent upon providing a valid email address, acceptance of these terms and conditions, and proper installation and activation of the Device.

TRANSFER/DISPOSAL OF ENROLLED VEHICLES

Enrollment is on a vehicle-level basis. If you dispose of, sell, or transfer an enrolled vehicle after completion of the Review Period, we will apply any RightTrack discount to your newly purchased/leased vehicle in lieu of your disposed vehicle. Furthermore, if you dispose of, sell, or transfer your vehicle during the Review Period, you may choose to enroll a newly acquired vehicle in lieu of your disposed vehicle and continue the Review Period. You may also choose to end your enrollment, forgo your enrollment discount, and return the Device we provided to you. Please contact us at 866-274-0892 for assistance in transferring your vehicle.

ENROLLMENT CHANGES

Participation in the program is strictly voluntary, and you may end your enrollment at any time during the Review Period and forgo any enrollment and prospective discounts associated with RightTrack by contacting us at 866-274-0892 and returning the Device. At your request, the vehicle can be re-enrolled in the program once per policy term and the new discount will supersede the prior discount.

Enrollment may be cancelled for certain vehicles for which Liberty Mutual does not receive enough information to properly derive a premium adjustment. Enrollment may also be cancelled if there is evidence of tampering

with the Device or evidence of frequent disconnections. We reserve the right to prohibit you from a qualified rate adjustment under RightTrack or from future participation if we uncover evidence of tampering.

OTHER TERMS

We reserve the right to modify or discontinue the RightTrack program or any part of it.

Separate from any auto liability insurance policy, if any, you agree that Liberty Mutual's liability for damages caused by the device shall be limited to direct property damage to the vehicle in which it is installed. Further, we shall not be liable for any indirect, incidental, consequential, special, punitive, exemplary or other damages, including without limitation, damage for bodily injury, lost wages, or damage to other vehicles or property, caused by or resulting from the Device having been installed into the vehicle. Nor are we liable for the unauthorized disclosure or use of the information recorded by the Device, or actions or inactions, of any third-party vendor. By agreeing to this program, you agree that the usage data must only be used for the purposes intended with Liberty Mutual.

 

Program Manual | RightTrack.com

Coverage provided and underwritten by Liberty Mutual Insurance Company and its affiliates, 175 Berkeley St., Boston, MA. ©2014 Liberty Mutual Insurance PER0153 2014/03

RightTrack.com | 866.274.0892

Powered by

Welcome to RightTrack!Our safe driving program is just one more way we personalize your auto policy so that it’s uniquely right for you. In addition to our other discounts tailored to your lifestyle, RightTrack makes Liberty Mutual’s quality coverage, expert advice, and caring service an even greater value.

If you have any questions or need help installing the RightTrack device, please call us at 866.274.0892 or email us at [email protected]

Contact UsRightTrack.com | [email protected] | 866.274.0892

2DriveNormally1Install

Device

3MonitorYour

Progress 4SAVE!

Installation Instructions

Your RightTrack® device plugs easily into the Onboard

Diagnostic (OBD-II) port of your vehicle. Please follow

these instructions to install the device.A

B C

D

Scan here to view the installation instructions on your smartphone.

1 Plug this end of the device firmly into your vehicle’s OBD-II port.

Each RightTrack device is assigned to a specific vehicle. The assigned vehicle is indicated on the front flap of the RightTrack box along with the device identification number. If you have multiple vehicles enrolled in RightTrack, please ensure that each device is installed in the appropriate vehicle.

3 After plugging in the device, you should see blinking lights on the

device that confirm successful installation. We will also send you

an email within 48 hours after your first trip confirming that your

device has been activated.

If you suspect the device is not working properly,

please unplug it and contact customer support

for further assistance.

2 The OBD-II port is usually located under the dashboard on the

driver’s side and may have a cover. Four common areas for the port

are marked below.

For additional installation assistance, visit octousa.com/righttrack/install.

From: [email protected]:Subject: RightTrack: Your Final Discount Is Here - VEHICLEDate:

The Right Insurance at the Right Price

Liberty logo

You have earned RightTrack® premium discount!

Policy Number: Vehicle:

Congratulations! You have qualified for a 12% discount on your auto insurance premium for the life of your policy. Inaddition, you will receive revised policy documents from Liberty Mutual by mail within the next two weeks. For moreinformation, please visit the program's Frequently Asked Questions page.

Close your RightTrack accountNow that you have earned your RightTrack discount, the final step is to send your RightTrack device back to LibertyMutual, if you haven't already. Over the next few days, you will receive a prepaid envelope along with instructions forreturning the device.

Thank you for insuring your vehicle with Liberty Mutual. We value your business, and we are always looking for ways tohelp you get the most from your auto insurance policy.

Any questions?It's easy to find more information about RightTrack or Liberty Mutual:

• Visit the program's Frequently Asked Questions page. • Review the Liberty Mutual Insurance Privacy Policy. • Call customer service at 1-866-274-0892 or email us at [email protected].

You are receiving this email because you enrolled in the RightTrack® program. Future emails about RightTrack® will be limited to information about theprogram.

Coverage provided and underwritten by Liberty Mutual Insurance Company and its affiliates, 175 Berkeley Street, Boston, MA, 02116. © 2013 Liberty MutualInsurance Company. All rights reserved.

This email was sent by OctoUSA on behalf of Liberty Mutual Insurance

LM General Insurance Company Automobile Rating Manual

Massachusetts Version 1.02 1.03 Effective Per Page A

SECTION A – INDEX PAGE

Version Effective Date 1.00 6/17/2013 1.01 9/23/2013 1.02 4/1/2014 1.03 1/15/2015

LM General Insurance Company LM Insurance Corporation Automobile Rating Manual

Massachusetts Version 1.03 Effective Per Page A

F6D – RightTrack Discount

At the request of the insured and per vehicle, Liberty Mutual Insurance will use telematics technology to collect mileage and driving behavior data. All compatible vehicles on the policy are eligible for this program and the insured must provide a valid email address. Upon enrollment, the RightTrack Discount will be applied to the vehicle as an endorsement and the RightTrack Group will initially be set to group 5 (refer to the Rating pages). After a review period of approximately 90 days, data collection will cease. The RightTrack Discount will be recalculated using the collected data and the RightTrack Group will be updated accordingly (refer to the Rating pages). The final discount assigned to the vehicle will persist with the vehicle for the life of the policy and will continue through renewal so long as the vehicle, or its replacement, remains on the policy. For the discount to apply to a replacement vehicle, the replacement vehicle should be added to the insured’s policy within a reasonable time of the removal of the existing vehicle. If a vehicle is replaced during the review period, then the program may be continued by enrolling the replacement vehicle. If any of the following conditions occur during the review period, the vehicle will be withdrawn from the program and the RightTrack Discount will be removed:

• Insured does not complete enrollment • Voluntary withdrawal at the insured’s request • Insufficient information for derivation of RightTrack Discount Factor

LM General Insurance Company LM Insurance Corporation Automobile Rating Manual

Massachusetts Version 1.03 Effective Per Page A PD

VIN Factor

Compulsory Optional

BI

PIP

UM

PD

BI

MP

Coll

Lmt Coll

Comp

Sub Trans

T&L

UIM

FE

Expected Lifetime Vehicle Age

Base Price x x x x x x x x x x x

Curb Weight x x x x x x x x x x x

Vehicle Density x x x x x x x x x x x

Engine Power x x x x x x x x x x x

Vehicle Class x x x x x x x x x x x

Model Year x x x x x x x x x x x

VIN Factor = = = = = = = = = = = =

Vehicle Discount Factor

Compulsory Optional

BI

PIP

UM

PD

BI

MP

Coll

Lmt Coll

Comp

Sub Trans

T&L

UIM

FE

New-to-Liberty Vehicle

Vehicle Safety x x x x x x x x x x x

Hybrid Vehicle x x x x x x x x x x x

RightTrack Discount x x x x x x x x x x x

Vehicle Discount Factor

= = = = = = = = = = =

Massachusetts

Automobile Rating ManualVehicle Factor

RightTrack Group BI PD MP PIP Comp Coll UM UIM Fixed

0 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000

1 0.9900 0.9900 0.9900 0.9900 0.9900 0.9900 0.9900 0.9900 0.9900

2 0.9800 0.9800 0.9800 0.9800 0.9800 0.9800 0.9800 0.9800 0.9800

3 0.9700 0.9700 0.9700 0.9700 0.9700 0.9700 0.9700 0.9700 0.9700

4 0.9600 0.9600 0.9600 0.9600 0.9600 0.9600 0.9600 0.9600 0.9600

5 0.9500 0.9500 0.9500 0.9500 0.9500 0.9500 0.9500 0.9500 0.9500

6 0.9400 0.9400 0.9400 0.9400 0.9400 0.9400 0.9400 0.9400 0.9400

7 0.9300 0.9300 0.9300 0.9300 0.9300 0.9300 0.9300 0.9300 0.9300

8 0.9200 0.9200 0.9200 0.9200 0.9200 0.9200 0.9200 0.9200 0.9200

9 0.9100 0.9100 0.9100 0.9100 0.9100 0.9100 0.9100 0.9100 0.9100

10 0.9000 0.9000 0.9000 0.9000 0.9000 0.9000 0.9000 0.9000 0.9000

11 0.8900 0.8900 0.8900 0.8900 0.8900 0.8900 0.8900 0.8900 0.8900

12 0.8800 0.8800 0.8800 0.8800 0.8800 0.8800 0.8800 0.8800 0.8800

13 0.8700 0.8700 0.8700 0.8700 0.8700 0.8700 0.8700 0.8700 0.8700

14 0.8600 0.8600 0.8600 0.8600 0.8600 0.8600 0.8600 0.8600 0.8600

15 0.8500 0.8500 0.8500 0.8500 0.8500 0.8500 0.8500 0.8500 0.8500

16 0.8400 0.8400 0.8400 0.8400 0.8400 0.8400 0.8400 0.8400 0.8400

17 0.8300 0.8300 0.8300 0.8300 0.8300 0.8300 0.8300 0.8300 0.8300

18 0.8200 0.8200 0.8200 0.8200 0.8200 0.8200 0.8200 0.8200 0.8200

19 0.8100 0.8100 0.8100 0.8100 0.8100 0.8100 0.8100 0.8100 0.8100

20 0.8000 0.8000 0.8000 0.8000 0.8000 0.8000 0.8000 0.8000 0.8000

21 0.7900 0.7900 0.7900 0.7900 0.7900 0.7900 0.7900 0.7900 0.7900

22 0.7800 0.7800 0.7800 0.7800 0.7800 0.7800 0.7800 0.7800 0.7800

23 0.7700 0.7700 0.7700 0.7700 0.7700 0.7700 0.7700 0.7700 0.7700

24 0.7600 0.7600 0.7600 0.7600 0.7600 0.7600 0.7600 0.7600 0.7600

25 0.7500 0.7500 0.7500 0.7500 0.7500 0.7500 0.7500 0.7500 0.7500

26 0.7400 0.7400 0.7400 0.7400 0.7400 0.7400 0.7400 0.7400 0.7400

27 0.7300 0.7300 0.7300 0.7300 0.7300 0.7300 0.7300 0.7300 0.7300

28 0.7200 0.7200 0.7200 0.7200 0.7200 0.7200 0.7200 0.7200 0.7200

29 0.7100 0.7100 0.7100 0.7100 0.7100 0.7100 0.7100 0.7100 0.7100

30 0.7000 0.7000 0.7000 0.7000 0.7000 0.7000 0.7000 0.7000 0.7000

31 0.6900 0.6900 0.6900 0.6900 0.6900 0.6900 0.6900 0.6900 0.6900

32 0.6800 0.6800 0.6800 0.6800 0.6800 0.6800 0.6800 0.6800 0.6800

33 0.6700 0.6700 0.6700 0.6700 0.6700 0.6700 0.6700 0.6700 0.6700

Version 1.03 effective per Section ALM General Insurance Company

LM Insurance Corporation Page R-V029-1

Massachusetts

Automobile Rating ManualVehicle Factor

RightTrack Group BI PD MP PIP Comp Coll UM UIM Fixed

34 0.6600 0.6600 0.6600 0.6600 0.6600 0.6600 0.6600 0.6600 0.6600

35 0.6500 0.6500 0.6500 0.6500 0.6500 0.6500 0.6500 0.6500 0.6500

36 0.6400 0.6400 0.6400 0.6400 0.6400 0.6400 0.6400 0.6400 0.6400

37 0.6300 0.6300 0.6300 0.6300 0.6300 0.6300 0.6300 0.6300 0.6300

38 0.6200 0.6200 0.6200 0.6200 0.6200 0.6200 0.6200 0.6200 0.6200

39 0.6100 0.6100 0.6100 0.6100 0.6100 0.6100 0.6100 0.6100 0.6100

40 0.6000 0.6000 0.6000 0.6000 0.6000 0.6000 0.6000 0.6000 0.6000

41 0.5900 0.5900 0.5900 0.5900 0.5900 0.5900 0.5900 0.5900 0.5900

42 0.5800 0.5800 0.5800 0.5800 0.5800 0.5800 0.5800 0.5800 0.5800

43 0.5700 0.5700 0.5700 0.5700 0.5700 0.5700 0.5700 0.5700 0.5700

44 0.5600 0.5600 0.5600 0.5600 0.5600 0.5600 0.5600 0.5600 0.5600

45 0.5500 0.5500 0.5500 0.5500 0.5500 0.5500 0.5500 0.5500 0.5500

46 0.5400 0.5400 0.5400 0.5400 0.5400 0.5400 0.5400 0.5400 0.5400

47 0.5300 0.5300 0.5300 0.5300 0.5300 0.5300 0.5300 0.5300 0.5300

48 0.5200 0.5200 0.5200 0.5200 0.5200 0.5200 0.5200 0.5200 0.5200

49 0.5100 0.5100 0.5100 0.5100 0.5100 0.5100 0.5100 0.5100 0.5100

50 0.5000 0.5000 0.5000 0.5000 0.5000 0.5000 0.5000 0.5000 0.5000

Version 1.03 effective per Section ALM General Insurance Company

LM Insurance Corporation Page R-V029-2

LM General Insurance Company LM Insurance Corporation Automobile Rating Manual

Massachusetts Version 1.03 Effective Per Page A

F2. Vehicle Factor F2

F2A – VIN Factor F2A

F2B – Usage Factor F2B

F2C – Vehicle Ownership F2C

F2D – Annual Mileage F2D

F2E – Purchased New or Used F2E

F2F – Coverage Combination F2F

F3. Incident Factor F3

F3A – Chargeable Accidents F3A

F3B – Violation Definitions F3B

F3C – Accident Forgiveness F3C

F4. Tier Factor F4

F5. Territory Factor F5

F6. Vehicle Discount Factor F6

F6A – New-to-Liberty Vehicle Discount F6A

F6B – Vehicle Safety Discount F6B

F6C – Hybrid Vehicle Discount F6C

F6D – RightTrack Discount F6D

F7. Policy Discount Factor F7

F7A – Paid-in-Full Discount F7A

F7B – Electronic Funds Transfer (EFT)/Recurring Credit Card Discount F7B

F7C – Payroll Deduction Discount F7C

F7D – Early Shopper Discount F7D

F7E – Longevity Factor F7E

F7F – Group Savings Plus Discount F7F

F7G – Newly Licensed Discount F7G

F7H – Newly Independent Discount F7H

F7I – New Move Discount F7I

F7J – Multi-Policy Discount F7J

F7K – Paperless Discount F7K

F7L – Enrollment Credit F7L

F8. Limits & Deductible Factors F8

F9. Basic Package Capping Factor F9

F10. Reserved for future use F10

F11. Fixed Expense F11

F12. Reserved for Future Use F12

SECTION TC – Trailer and Camper Coverage and Rating TC

TC1. Liability Insurance TC1

TC2. Physical Damage Coverage TC2

LM General Insurance Company LM Insurance Corporation Automobile Rating Manual

Massachusetts Version 1.03 Effective Per Page A

TC3. Camper Bodies TC3

TC4. Trailers TC4

SECTION OC – Additional (Optional) Coverage Rules OC

OC1. Reserved for future use OC1

OC2. Excess Electronic and Customized Equipment Coverage OC2

OC3. Reserved for future use OC3

OC4. Auto Loan/Lease Coverage (Gap Coverage) OC4

OC5. Reserved for future use OC5

OC6. Antique Private Passenger Automobiles OC6

OC7. Reserved for future use OC7

OC8. Reserved for future use OC8

OC9. Better Car Replacement OC9

OC10. Employee Parking Guard OC10

SECTION OP – Other Policy Types OP

OP1. Reserved for future use OP1

OP2. Extended Non-Owned Coverage OP2

SECTION PD – Premium Determination Pages PD

This manual contains some copyrighted material of

Insurance Services Office, Inc. (ISO) with its permission.

LM General Insurance Company LM Insurance Corporation Automobile Rating Manual

Massachusetts Version 1.03 Effective Per Page A

SECTION A – INDEX PAGE

Version Effective Date 1.00 6/17/2013 1.01 9/23/2013 1.02 4/1/2014 1.03 1/15/2015

LM General Insurance Company LM Insurance Corporation Automobile Rating Manual

Massachusetts Version 1.01 1.03 Effective Per Page A

F2. Vehicle Factor F2

F2A – VIN Factor F2A

F2B – Usage Factor F2B

F2C – Vehicle Ownership F2C

F2D – Annual Mileage F2D

F2E – Purchased New or Used F2E

F2F – Coverage Combination F2F

F3. Incident Factor F3

F3A – Chargeable Accidents F3A

F3B – Violation Definitions F3B

F3C – Accident Forgiveness F3C

F4. Tier Factor F4

F5. Territory Factor F5

F6. Vehicle Discount Factor F6

F6A – New-to-Liberty Vehicle Discount F6A

F6B – Vehicle Safety Discount F6B

F6C – Hybrid Vehicle Discount F6C

F6D – RightTrack Discount F6D

F7. Policy Discount Factor F7

F7A – Paid-in-Full Discount F7A

F7B – Electronic Funds Transfer (EFT)/Recurring Credit Card Discount F7B

F7C – Payroll Deduction Discount F7C

F7D – Early Shopper Discount F7D

F7E – Longevity Factor F7E

F7F – Group Savings Plus Discount F7F

F7G – Newly Licensed Discount F7G

F7H – Newly Independent Discount F7H

F7I – New Move Discount F7I

F7J – Multi-Policy Discount F7J

F7K – Paperless Discount F7K

F7L – Enrollment Credit F7L

F8. Limits & Deductible Factors F8

F9. Basic Package Capping Factor F9

F10. Reserved for future use F10

F11. Fixed Expense F11

F12. Reserved for Future Use F12

SECTION TC – Trailer and Camper Coverage and Rating TC

TC1. Liability Insurance TC1

TC2. Physical Damage Coverage TC2

LM General Insurance Company LM Insurance Corporation Automobile Rating Manual

Massachusetts Version 1.01 1.03 Effective Per Page A

TC3. Camper Bodies TC3

TC4. Trailers TC4

SECTION OC – Additional (Optional) Coverage Rules OC

OC1. Reserved for future use OC1

OC2. Excess Electronic and Customized Equipment Coverage OC2

OC3. Reserved for future use OC3

OC4. Auto Loan/Lease Coverage (Gap Coverage) OC4

OC5. Reserved for future use OC5

OC6. Antique Private Passenger Automobiles OC6

OC7. Reserved for future use OC7

OC8. Reserved for future use OC8

OC9. Better Car Replacement OC9

OC10. Employee Parking Guard OC10

SECTION OP – Other Policy Types OP

OP1. Reserved for future use OP1

OP2. Extended Non-Owned Coverage OP2

SECTION PD – Premium Determination Pages PD

This manual contains some copyrighted material of

Insurance Services Office, Inc. (ISO) with its permission.

LM General Insurance Company LM Insurance Corporation Automobile Rating Manual

Massachusetts Version 1.02 1.03 Effective Per Page A

SECTION A – INDEX PAGE

Version Effective Date 1.00 6/17/2013 1.01 9/23/2013 1.02 4/1/2014 1.03 1/15/2015

LM General Insurance Company LM Insurance Corporation Automobile Rating Manual

Massachusetts Version 1.00 1.03 Effective Per Page A PD

VIN Factor

Compulsory Optional

BI

PIP

UM

PD

BI

MP

Coll

Lmt Coll

Comp

Sub Trans

T&L

UIM

FE

Expected Lifetime Vehicle Age

Base Price x x x x x x x x x x x

Curb Weight x x x x x x x x x x x

Vehicle Density x x x x x x x x x x x

Engine Power x x x x x x x x x x x

Vehicle Class x x x x x x x x x x x

Model Year x x x x x x x x x x x

VIN Factor = = = = = = = = = = = =

Vehicle Discount Factor

Compulsory Optional

BI

PIP

UM

PD

BI

MP

Coll

Lmt Coll

Comp

Sub Trans

T&L

UIM

FE

New-to-Liberty Vehicle

Vehicle Safety x x x x x x x x x x x

Hybrid Vehicle x x x x x x x x x x x

RightTrack Discount x x x x x x x x x x x

Vehicle Discount Factor

= = = = = = = = = = =